"Just got back from our 25th wedding anniversary at this amazing hotel, stayed here last year as well. Cannot fault anything. Staff are attentive without being overbearing, rooms are beautifully decorated with everything you need including complimentary mini bar. Would not hesitate in recommending this hotel and we will be back next year for our next anniversary."
Hello! calls Andaz London Liverpool Street an "architectural masterpiece -- made up of a red brick Victorian exterior juxtaposed with a sleek and trendy modern interior".
This property has six restaurants, including Eastway Brasserie and Miyako, which both have an AA Rosette. The former specialises in meats on the grill and the latter serves Japanese food. There are five bars, including the 1901 Wine Lounge, which has over 100 wines. Breakfast is served in the 1901 Restaurant.
All guests get access to the 24-hour health club, which has a gym and a steam room. In-room spa treatments are available for an additional cost (must be booked in advance).
Old Spitalfields Market, which has been running since the 13th century, and 30 St Mary Axe, better known as The Gherkin, are both around 10 minutes' walk from the hotel. Other local highlights include St Paul's Cathedral, which is a 20-minute walk away. You can also get to the West End in 10 minutes from Liverpool Street station, using the London Underground.
We love the stark contrast between the Victorian façade and the sleek interiors, which feature a 6-storey atrium that resembles New York's Guggenheim Museum.
Amenities
General
Infant cots / cribs
Bar
Newspaper / magazines
Extra beds / roll away beds
Gym / fitness center
Restaurant
Pet-friendly
100% smoke-free
Services
24-hour front desk
24-hour room service
24-hour security
Airport transfer (fees apply)
Beauty treatments / massages (fees apply)
Express check-in / checkout
Laundry / dry cleaning
Business center
Room amenities
Air-conditioning
Central heating
Mini bar
Pay-per-view / movies on demand
Safe
Flatscreen TV
Internet
Complimentary Wi-Fi throughout
Bathroom
Bathrobes and slippers
Hair-dryer
Luxury toiletries
Bathtub or shower
Accessibility
Accessible bathroom in some rooms
Accessible meeting room
Accessible restaurant
Facilities for guests with special needs
Roll-in shower
Wheelchair accessible
Policies
Check-in:
Standard Time is 2pm. Minimum age required to check in: 18.
Checkout:
Standard Time is 12pm.
Children and additional guests:
Extra beds are not available.
Pets:
Pets are allowed on request and will be charged at £50 plus tax per pet per day.
Fees:
Car park fee: £15 per day. Limited space available, first come-first served basis.
Cancellation:
Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(155 Member Ratings)
Ratings & reviews reflect verified member feedback for The Great Eastern Company Limited T/A Andaz Liverpool Street London over the past 15 months.
Just got back from our 25th wedding anniversary at this amazing hotel, stayed here last year as well. Cannot fault anything. Staff are attentive without being overbearing, rooms are beautifully decorated with everything you need including complimentary mini bar. Would not hesitate in recommending this hotel and we will be back next year for our next anniversary.
Other Comments
Best hotel in the area by a country mile
Mark24 Jun, 2019Peacehaven, UK
Enjoyed Most
Near Liverpool st station
john19 May, 2019Clacton-on-Sea, UK
Enjoyed Most
Welcoming staff, excellent breakfast, tranquil and comfortable room with complimentary drinks and snacks, lovely toiletries and in a great location.
Mary06 May, 2019Gilberdyke, UK
Enjoyed Most
The friendly helpful staff and the attention to detail. It is a lovely hotel in a good location. The breakfast was fabulous. We thoroughly enjoyed our stay there.
Lesley01 May, 2019Lancaster, UK
Enjoyed Most
Staff are very friendly and helpful
Breakfast was good service and good quality’s
Other Comments
It felt like we were put in the furthest away attic room, probably because we were on a ‘deal’
The shower did not drain away, this was quickly fixed, but the same problem returned the next morning. We were compensated with a bottle of wine, but felt a bit like 2nd class guests... re allocation of rooms
Harry28 Apr, 2019Carnforth, UK
Enjoyed Most
The location and cleanliness
Other Comments
The room was a bit small
Lauren28 Apr, 2019Enfield, UK
Enjoyed Most
Everything was 100% superb.
Other Comments
Highly recommended
Christopher23 Apr, 2019Halifax, UK
Enjoyed Most
Fantastic Breakfast.
Other Comments
Service by Gianluca at reception was excellent. Very helpful.
Jason23 Apr, 2019Bolton, UK
Other Comments
Excellent hotel, perfectly positioned and very friendly staff. Recommend
Stephen21 Apr, 2019Bishop's Stortford, UK
Enjoyed Most
Where do I start? It was an absolutely fantastic stay. The hotel staff are a credit to them. They couldn’t have done any more for us and made the satay very memorable. The hotel is beautiful.
The breakfast was amazing.
Other Comments
Unfortunately we didn’t get all the names of the staff but special mention to Tina and Ali on reception. Fernando and Irena? Front of house and bar area.
We would love to stay again.
Jeanne20 Apr, 2019Wigan, UK
Enjoyed Most
The location was great, the hotel was amazing with lots of extras and great staff. The breakfast was the best part!
Other Comments
The only problem is that there was a delay getting one of our rooms until after 5pm.
Nicola19 Apr, 2019Milton Keynes, UK
Enjoyed Most
It is easy to access. The staff are extremely pleasant and helpful. You get a welcome drink when you arrive, which is nice! The rooms re well appointed and you have everything you need. A very pleasant experience.
Other Comments
Lifts are quick and clean. Breakfast was excellent, everything you could possibly want. Staff quick and helpful. Could not fault this hotel and have been to quite a few!
Sylvia16 Apr, 2019Harrogate, UK
Enjoyed Most
Everything
Martin15 Apr, 2019Walsall, UK
Enjoyed Most
See above.
Other Comments
If there had been an option of the our experience being okay, or good with disappointing elements, then I would not have said that I did not enjoy it, for the most part we did but there were a couple of things that spoiled the stay for us.
The staff at check in were very helpful and the process went smoothly. Our room was lovely and big with a free mini bar and breakfast was gorgeous.
What went wrong however was when we returned to our room on the morning of our check out. We had been out shopping in the morning and returned to give our little boy time to nap before check out. Our room card didn’t work so we went to reception, the lady explained that when there is late check out the card does not register that and you will need to have I reregistered by them. That was fine and we went back to our room. Shortly afterwards we had a call (that woke our little boy) from the reception to ask whether we needed any help to leave our room given the 12pm check our time. We explained that we had late check out and had just spoken to the lady at reception. The gentleman was quite rude and said that wasn’t on our reservation. He said that he would look and call us back - there was no call back, or apology.
A little while later after a room service lady came into our room again not helping us get our little boy to sleep. I understand that this happens sometimes but it was very disappointing that it was already following our numerous conversations with other staff that we had late check out.
The primary purpose of a late check out is to allow you the space and time in your own space - something that we could not enjoy the benefit of.
It is a shame as before this the staff had been helpful and friendly, our check in experience was great and our room was lovely. The lasting impression though is the one staff member who called our room, it’s unfortunate that it is the one member of staff who was not helpful, at the very end of our stay, has such an impact.
Given the number of hotels in London I would use this as a reason to stay somewhere else on a future visit.
Laura15 Apr, 2019Derby, UK
Enjoyed Most
beautiful dining room for breakfast
Other Comments
great location for getting around London due to proximity of Liverpool Street station and London Transport facilities.
Christopher15 Apr, 2019Oakville, ON, Canada
Enjoyed Most
Room size breakfast
All the little extras
Brunch
complementary wine and drinks
susan15 Apr, 2019Ipwich, UK
Enjoyed Most
The location and the superb breakfast and friendly staff
Other Comments
The staff especially at breakfast were very polite and attentive and after hearing how the table near us rudely spoke to the staff they should be commended
Mrs Karen15 Apr, 2019Hertsordshire, UK
Enjoyed Most
Convenient location good breakfast
David15 Apr, 2019Worksop, UK
Enjoyed Most
Welcome drink, good location, quiet rooms
Other Comments
Bit annoying that 3 days before my booking travelzoo sent an email to say I needed to contact hotel to re provide my credit card details, even though I provided these at booking. Then on contacting the hotel they said everything was fine and I didn’t need to contact them. Messed me around a bit.
Joanne15 Apr, 2019Wickford, UK
Enjoyed Most
The staff were amazing, the warmest welcome I think I've ever had.
Other Comments
Just an amazing hotel and a real experience. Cannot wait to return.
Bridget14 Apr, 2019Guildford, UK
Enjoyed Most
Ambience, service and location.
Other Comments
This hotel has been refurbished and it’s lovely . The foyer is relaxing and the staff extremely pleasant and helpful. The proximity to Liverpool Street station, and the variety of eating/drinking areas within the hotel, make this an ideal choice for anyone with limited mobility who fancies a short break.
Anita13 Apr, 2019Scarborough, UK
Enjoyed Most
Such a peaceful hotel in the middle of London. Excellent hotel - can’t wait to return.
Shelley09 Apr, 2019Bedford, UK
Enjoyed Most
Friendliness of staff.
Included extras
Other Comments
Interesting historic building. A selection of social areas to enjoy which cater for every taste.
SUE08 Apr, 2019Chatham, UK
Enjoyed Most
Great service
Other Comments
Great service and fabulous decor. Enjoyed very much.
Andrew08 Apr, 2019Milton Keynes, UK
Enjoyed Most
So close to the trainline, great food and very helpful staff
Alan08 Apr, 2019Newry, UK
Enjoyed Most
Excellent breakfast and excellent staff. Great location.
Mervyn R08 Apr, 2019Ballyclare, UK
Enjoyed Most
Lovely old hotel - great staff, good bars & breakfast - visit to the Masonic Temple worthwhile.
Other Comments
Staff very helpful & friendly - concierge even ran down the street to get us a Taxi !
Free drinks & canapé's for residents 7-8pm is a nice touch.
Dean08 Apr, 2019Upminster, UK
Enjoyed Most
5 star hotel with the most amazing staff
Other Comments
Wow Thank you for making our stay so very special
Guy08 Apr, 2019Milton Keynes, UK
Enjoyed Most
Location, level of comfort, amenities, staff.
Other Comments
Our reservation got lost somewhere between TravelZoo and the hotel. Our check-in was delayed by several hours as the hotel tried to rectify the situation. That was a bit of a disappointment.
Tim03 Apr, 2019St. Catharines, ON, Canada
Enjoyed Most
The hotel in general, excellent staff, comfy,well appointed rooms and the 1901 restaurant /breakfast lounge
Jörg03 Apr, 2019Kröv, Germany
Enjoyed Most
Staff and ease of check in
Nicki02 Apr, 2019New Romney, UK
Enjoyed Most
Attentive staff and attention to detail
Other Comments
From the cleaning staff to the management they were all fantastic!!
DIANE02 Apr, 2019Sheffield, UK
Enjoyed Most
Lovely quiet room, ideal location for exploring East London
Other Comments
Hotel staff made us feel extremely welcome and went to special effort of cake and fizz for my husbands birthday
Deborah01 Apr, 2019HullHull, UK
Enjoyed Most
Breakfast was so beautifully presented and the environment so relaxing
Other Comments
Surprisingly quiet from the outside world given its central position, also from the other guests.
Miss JAL01 Apr, 2019Carnforth, UK
Enjoyed Most
The Staff. breakfast choice and quality and room
Other Comments
Thought the room had a separate area for seating as in another room but it was just one chair and a chair to sit at a table.
Alan01 Apr, 2019Exeter, UK
Enjoyed Most
Everything
Christopher01 Apr, 2019Hereford, UK
Enjoyed Most
Beautiful hotel, the new foyer design is so much better than before, it’s warm and friendly.
Other Comments
The staff are very helpful.
Linda01 Apr, 2019High Wycombe, UK
Enjoyed Most
Fab bedroom, 222. Gorgeous breakfast in amazing room
Jeffrey01 Apr, 2019Altrincham, UK
Enjoyed Most
The rooms were amazing, the breakfast was very good however it was the service upon arrival that was worthy of comment. A complimentary drink was offered at 11:15 am and there was a complimentary drinks hour between 7-8 pm was offered where free canapés were available. I don't know of anywhere else thus is available.
Other Comments
Complimentary mini bar in every bedroom, amazing.
Also one of our group had a birthday, the hotel arranged for cake and cava with a lovely birthday card to be put into the room.
We had a fabulous weekend and will be back, hopefully soon x
Elaine01 Apr, 2019Birmingham, UK
Enjoyed Most
The deal was exceptional. Breakfast was amazing. Late check out appreciated. The hotel lacks nothing
KAREN26 Mar, 2019Worthing, UK
Enjoyed Most
Quality of the overall environment
Other Comments
Remarkably quiet despite its proximity to a major transport hub
Ben26 Mar, 2019West Malling, UK
Enjoyed Most
Excellent staff,the complimentary drinks & canapes between 7pm - 8pm,the breakfast in an impressive dining room
Other Comments
They are willing to turn down the music in the breakfast dining room!
Nigel26 Mar, 2019Chalfont St. Peter, UK
Enjoyed Most
Staff
dominic25 Mar, 2019trowbridge, UK
Enjoyed Most
Beautiful room, excellent service, the best location!
Simon25 Mar, 2019SalisburySalisbury, UK
Enjoyed Most
Excellent service, great location and wide breakfast choice.
Jeff25 Mar, 2019Whitby, UK
Enjoyed Most
Friendly helpful staff
Other Comments
Lovely room. Good selection of good quality food at breakfast
Derek25 Mar, 2019Auchterarder, UK
Enjoyed Most
the staff were very helpful, the room and hotel was stunning, Food was very tasty.
Other Comments
It was so easy to get to anywhere from this hotel and Shoreditch so close. Lots of refreshments in the room and little snacks. Absolutely loved it and will definitely go back again.
Michelle25 Mar, 2019Sale, UK
Enjoyed Most
Location,history, room quality
Frank24 Mar, 2019Norwich, UK
Enjoyed Most
Extras included for a central London hotel
Other Comments
This was an amazing deal and the experience at the hotel was second-to-none. All the hosts were friendly and helpful and even the doorman remembered us and welcomed us back each time. The quality of the breakfast, bedding, toiletries and complimentary extras were superb. Interesting spaces and railway hotel heritage to explore in a very convenient location.
Rosie22 Mar, 2019Southampton, UK
Enjoyed Most
Super friendly and helpful staff. Rooms spotlessly clean and comfortable. Architecture of the building is amazing. The dining room is a stunning room with a fabulous dome in the roof . Breakfast was fantastic, with a fabulous choice of hot & cold food.
dawn18 Mar, 2019Leighton Buzzard, UK
Enjoyed Most
Greetings room helpfulness if staff. Nothing too much trouble. Spotlessly clean. Such comfortable bed !!!
Other Comments
Have eaten here before but not stayed. Will definitely stay again.
Jeanette18 Mar, 2019Colchester, UK
Enjoyed Most
The huge bed, lovely decor and pleasant staff
Other Comments
Would have loved a small sofa in the room or something. Also, it was our anniversary but we didn't really receive any acknowledgement. I absolutely know that anything additional is discretionary but we always stay at different hotels for birthdays and anniversaries and have some lovely and sweet little tokens from places that were much cheaper and smaller than the andaz. With such lovely service in every other aspect, that was a bit of a shame as it would have been a really lovely touch.
Miss18 Mar, 2019London, UK
Other Comments
Simply excellent
Steve18 Mar, 2019Southampton, UK
Enjoyed Most
Amazing building with lots of character and a fabulous mix of traditional and modern style.
Lisa18 Mar, 2019Rochdale, UK
Enjoyed Most
They found out that we were in London for a special event and left a bottle of bubbly in our room
Other Comments
Very convenient location, friendly staff, excellent breakfast
Carol18 Mar, 2019Keswick, UK
Enjoyed Most
Modern decor
Jennifer17 Mar, 2019Huddersfield, UK
Enjoyed Most
The staff were amazing. It is a wonderful hotel
ROSEMARY17 Mar, 2019Milton Keynes, UK
Enjoyed Most
We had a very friendly welcome when we arrived and although abit late for the wine hour we still got our drink later on.
Other Comments
Beautiful rooms, fantastic complimentary mini bar and great location.
Carina17 Mar, 2019MaidenheadMaidenhead, UK
Enjoyed Most
Wonderful building, great breakfasts, and top rate staff who went out of their way to be heloful.
Would be delighted to go back.
Other Comments
The big surprise is the hotel's very own masonic temple which for decades was bricked up and forgotten.
A very kind staff member took us to visit it.
Jaw dropping.
J17 Mar, 2019peterborough, UK
Enjoyed Most
Spacious rooms and bed
susan11 Mar, 2019keith, UK
Enjoyed Most
Staff
Other Comments
Lively area
michael11 Mar, 2019Bedfordbedford, UK
Enjoyed Most
So friendly we were Made to feel very welcome room was great hope to stay again soon
Other Comments
Gianluca on reception was wonderful so helpful made us feel special. Have recommended you to friends
Katherine09 Mar, 2019Havant, UK
Enjoyed Most
All the staff were warm friendly and very helpful, and the hotel was everything we had hoped for
Anthony09 Mar, 2019Middlesbrough, UK
Enjoyed Most
The comfortable huge bed
Jennie09 Mar, 2019Colchester, UK
Enjoyed Most
Location is excellent next door to Liverpool St station, and the overall standard of decoration and comfort very good.
Other Comments
The check-in receptionist was polite and informative but he took far too long too get us checked-in.
The room was large but lacked any ambience and the shuttered window just faced a blank wall. There were no instructions for the coffee machine, the shower cap box was empty, and there were only 2 traditional tea-bags. The multiple light switches were very confusing and it was difficult to work out which one controlled which light.
However, the most disappointing aspect of our stay was the breakfast. The orange juice and range of breads were excellent, but the "hot" food was very poor and only luke warm.
John05 Mar, 2019Sheringham, UK
Enjoyed Most
Luxury/staff/food
Joanne04 Mar, 2019Grimsby, UK
Enjoyed Most
Room & breakfast
Other Comments
Wonderful staff
Ian04 Mar, 2019Farnham, UK
Enjoyed Most
Great location and fabulous renovated rooms
Other Comments
Great staff
GINETTE04 Mar, 2019Wetherby, UK
Enjoyed Most
Attentive staff and spotless rooms
Other Comments
It was my husbands birthday and not only did they provide a complimentary bottle of wine. But a hand written note . Really lovely touch
Tracey04 Mar, 2019Peterborough, UK
Enjoyed Most
Staff
David04 Mar, 2019Southampton, UK
Enjoyed Most
The guest services manager Emanuele was very helpful
Other Comments
There was no record of our booking when we arrived.
We could not get hold of anyone from Travelzoo. The phone number kept disconnecting. The booking hd been made in another name but had been paid with our debit card.
mark04 Mar, 2019Welford on avon, UK
Enjoyed Most
Good location, lovely hotel, and pleasant staff. Oh, and a great breakfast too.
Anthony03 Mar, 2019York, UK
Enjoyed Most
The wonderful staff. Unusual and exciting environment. Good food and drinks.
Other Comments
An Avant Garde, funky, cutting edge decor. 5 star luxury and treatment. A wonderful experience.
Mrs LM28 Feb, 2019Maidstone, UK
Enjoyed Most
Beautiful hotel very comfortable especially the bed.
Other Comments
The staff could not have been more polite and help full.Lovely comprehensive breakfast.
Catherine26 Feb, 2019Altrincham, UK
Enjoyed Most
the rooms were exelent
Other Comments
breakfast wasn't that good
gary25 Feb, 2019Dartford, UK
Enjoyed Most
Breakfast buffet
Other Comments
Staff very attentive
John L25 Feb, 2019Cheltenham, UK
Enjoyed Most
Quiet room
Very good breakfast
Other Comments
Signage to breakfast area needs to be bigger
Karyn25 Feb, 2019Ruthin, UK
Enjoyed Most
The warm welcome from all the staff. Nothing too much trouble.
Other Comments
The manager spoke to us personally and was warm and courteous and really interested in our opinions and cared whether we were enjoying our stay.
sandra25 Feb, 2019Mansfield, UK
Enjoyed Most
The service of the staff
Brian24 Feb, 2019Magherafelt, UK
Enjoyed Most
The complimentary soft drinks in the room and the plate of chocolates that appeared in the room after we had checked in. A drink on arrival while we checked in and free drinks between 7 & 8 pm. Really felt pampered and important.
Other Comments
Staff so friendly and helpful. Wonderful breakfast and such a wide choice of food.
Barbara23 Feb, 2019Huddersfield, UK
Enjoyed Most
Late check out. Free mini bar. Breakfast served till 12. Service excellent.
Other Comments
Excellent hotel. Disappointed with the lack of spa on our visit. Should have been informed before arrival. Would not have booked. Told we could use fitness first. A nightmare to locate. Let’s the hotel down.
Kulsoom19 Feb, 2019Lichfield, UK
Enjoyed Most
Reception staff good, friendly. But reception desk a bit overstaffed
Other Comments
Sterile, soul-less hotel. Breakfast chaotic, poor welcome. Health club closed. Shower but no bath.
Richard18 Feb, 2019Berkeley, UK
Enjoyed Most
The massive comfy bed
Other Comments
There’s a pool table!
Sarah18 Feb, 2019Aylesbury, UK
Enjoyed Most
Breakfast
Kate18 Feb, 2019Swindon, UK
Enjoyed Most
Breakfast in the beautiful 1901 restaurant
martin18 Feb, 2019Ruislip, UK
Enjoyed Most
Pleasant staff. Very comfortable mattress. Big bathroom and powerful shower. Big television and room.
Other Comments
Breakfast selection amazing but let down by luke-warm food and plates.
Eric18 Feb, 2019Cambridge, UK
Enjoyed Most
The staff are amazing, every time they opened a door they were kind & polite. The hotel looked & smelled great. The room was beautiful & very spacious. Breakfast was delicious....the extra's you could order to go along with the buffet were a nice touch & tasty (we had the pancakes). The lady who checked us in was wonderful (Belinda I think), she made a lovely 'fuss' of our little one & while we were out left a lovely note in our room (saying enjoy mamma Mia), a Paddington book & chocolates in out room.....how sweet?! Great location for bar's, restaurants, the train & tube. Would stay again
Amanda18 Feb, 2019Manchester, UK
Enjoyed Most
Location and range of bars
Mandip18 Feb, 2019London, UK
Enjoyed Most
Breakfast
Other Comments
Location is not great for a London weekend but the value for money was exceptional
