Teddington
£342pp—Richmond riverside: 2-night wellness retreat
The Lensbury Resort
Why We Love This Deal
The Lensbury occupies a tranquil spot along the Thames in South West London. Travelzoo members praise its "wonderful location" and the "relaxing atmosphere" here. Two-night wellness retreats—available on select weekends—are £683 for two.
What's Included
- Check in on 6, 27 June; 25 July; 1, 8, 15, 22 August; 12 September, 2025
- Two nights' accommodation in a Classic room, with daily full English breakfast, for two
- Three wellness sessions each: 90-minute guided meditation, 60-minute sunset yoga, and 60-minute restorative yoga (worth £50 per person, per session)
- 30-minute spa treatment each (choice of Swedish massage or facial; worth £55 per person)
- Three-course plant-based dinner on the first night (worth £50 per person)
- A light lunch once per stay (worth £30 per person)
- Alternatively to the wellness retreat, book an overnight boating break. This includes breakfast, a welcome drink each, and one-hour motorboat rental (worth £45), valid until 30 September, 2025
- £150... Sunday
- £155... Monday and Thursday
- £175... Tuesday–Wednesday; Friday–Saturday
- This is a non-refundable rate. Cancellations are not permitted
Enjoyed This
(See All 205 Member Ratings)
"Wonderful location, spacious hotel beside riverside. Enjoyed spa pool and steam room. Very relaxing atmosphere, great staff."
Carolyn
4 Jun, 2024 - Bognor Regis, UK
Why We Love This Hotel
- Dating back to 1920, the Lensbury is a members' club and resort near Teddington Lock. It is spread across 25 acres of grounds along the Thames.
- Access to the gym, the swimming pool, and the thermal suite is complimentary. The watersports centre offers sculling boats, kayaks, and canoes for a supplement.
- The elegant and eccentric Strawberry Hill House is five minutes by car. It was built as a summer residence for Horace Walpole in a Georgian Gothic Revival style.
- Two of London's eight Royal Parks—Bushy Park and Richmond Park—are within 20 minutes' drive of the resort. Bushy Park, next to Hampton Court Palace, dates back to the Tudor period. Richmond Park was used by Charles I to hunt deer.
- London Waterloo station is less than a 40-minute train ride away from Teddington. You'll have easy access to attractions near London's Southbank.
Amenities
General
- Bar
- Gym / fitness center
- Indoor pool
- Restaurant
- Tennis court
- No pets allowed
- Spa
- 100% smoke-free
Services
- Front desk (24 hours)
Room amenities
- Air-conditioning
- Central heating
- Coffee- / tea-making facilities
- Iron and ironing board
- Safe
- TV
Internet
- Wi-Fi throughout (complimentary)
Parking
- Parking (complimentary)
Accessibility
Some accessibility features may not be available in all rooms. Please coordinate with the hotel directly before booking.
- Accessible bathroom (in some rooms)
- Accessible parking
- Accessible restaurant
- Accessible spa
- Wheelchair accessible
Policies
Check-in:
Minimum age required to check in: 18.
Standard Time is 3pm.
Checkout: Standard Time is 11am.
Children and additional guests:
Cot available upon request, for children 2 or under: £10 per night.
Extra bed available upon request, for children 3 to 12: £20 per night.
Extra bed not available for older children and adults.
Supplements are not included automatically in the total price and will be charged directly by the hotel. See room descriptions and rate policies for information about room occupancy and prices.
Pets: Only service animals allowed.
Fees: Complimentary car park.
Additional details:
The swimming pool and gym are open on the below times:
Monday to Friday – 6.30am to 10pm * (9pm on Friday)
Saturday, Sunday & bank holidays – 7.30am to 8pm
Reservations for lunch and dinner are advised, please call the hotel on 020 8614 6400 (option 6) or online, upon booking.
Spa treatments are popular, please call the hotel on 020 8614 6411 or online, upon booking.
Have a Question? Contact Travelzoo.
- +44 (0) 20 3564 9000 UK & Europe
- 1-877-966-0000 U.S. and Canada (toll-free)
- Email us
Customer Service available Mon-Fri, 8am-6pm
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The regular value stated is based on the maximum combined cost of the items included in this experience at the time of publication.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(205 Member Ratings)
(205 Member Ratings)
Ratings & reviews reflect verified member feedback for Lensbury Hotel over the past 15 months.
Show ReviewsHide all
Ratings & reviews reflect verified member feedback for Lensbury Hotel over the past 15 months.
4.2
Ambiance
4.8
Location
3.7
Rooms
4.5
Quality of Service
4.6
Value for the Money
Enjoyed Most
Really enjoyed the venue. Location and facilities are great! The breakfast was really nice too, but the evening meal was not as good as we would have expected. However, the staff did sort out the few issues we had with the meal.
Neil
05 Jun, 2024
Bracknell, UK
Enjoyed Most
Very nice hotel, good service and great location.
Kenneth
04 Jun, 2024
Felixstowe, UK
Enjoyed Most
Wonderful location, spacious hotel beside riverside. Enjoyed spa pool and steam room. Very relaxing atmosphere, great staff.
Other Comments
A choice in pillows would been good.
Carolyn
04 Jun, 2024
Bognor Regis, UK
Enjoyed Most
Everything was perfect the saff were so helpful and breakfast was excellent.
Caroline
04 Jun, 2024
Porthcawl, UK
Enjoyed Most
Lovely location, room fine, ambience very good, leasuire facilities poor, no jacuzzi, pool to cold.Breakfast very poor, very little choice, had to wait 10 minutes for an egg making everything then cold, selection poor.
Other Comments
Loved the location.
Timothy
04 Jun, 2024
Peterborough, UK
Enjoyed Most
Comfortable room and excellent breakfast.
Thomas Edward Gilbert
04 Jun, 2024
Newbury, UK
Enjoyed Most
Excellent location
Keith
04 Jun, 2024
Burgess Hill, UK
Enjoyed Most
Only 2 nights but very enjoyable. Staff very helpful lovely location.
Tony
04 Jun, 2024
Banbury, UK
Enjoyed Most
The staff were brilliant, helpful, kind and professional
M A
03 Jun, 2024
Stonehouse, UK
Enjoyed Most
Very enjoyable
Susan
02 Jun, 2024
Swindon, UK
Enjoyed Most
Superb location. Very nice room ,comfortable and very attractive. On the river and grounds very well maintained
elizabeth
01 Jun, 2024
Manningtree, UK
Enjoyed Most
Some staff lovely. Room ok.
Other Comments
Breakfast was not replenished so options were poor. Some staff were rude in the restaurant at breakfast.
Alison
31 May, 2024
Wirral, UK
Enjoyed Most
We had a wonderful experience at The Lensbury. What a beautiful location, within easy reach of Richmond Park, Richmond, Kingston and surrounding area. It had easy access to the Thames Path and was right next to Teddington Lock, a beautiful part of London.
Other Comments
The staff were very helpful, the food of a good standard and delicious and our room was very clean and comfortable. We had a great time.
Lorna
31 May, 2024
Leigh-on-Sea, UK
Enjoyed Most
Beautiful location, excellent breakfast
Jonathan
28 May, 2024
Southampton, UK
Enjoyed Most
all very good
Other Comments
I large complex in a great location
phil
28 May, 2024
Worthing, UK
Enjoyed Most
Very good value for money through Travelzoo
Stephen
28 May, 2024
Portsmouth, UK
Enjoyed Most
A lovely, well presented hotel in a lovely area, within easy walking distance of Hampton Court and only 5 miles from Kew Gardens. There was always plenty of staff around and all were polite and friendly. The sporting facilities looked very good although we didn't make use of them in our short stay. Our classic room was small but well maintained but I wouldn't want to stay in a classic room longer than a couple of days. The bathroom was very small and rainfall showers aren't my favourite but it was functional and clean.
Other Comments
The resort is on the banks of the Thames with good walks along the towpath nearby. It was convenient for local pubs and restaurants and had plenty of well maintained grounds leading down to the river.
Stephen
27 May, 2024
Filby, Gt Yarmouth, UK
Enjoyed Most
Amazing location
Good updated to GF layout.
Bedroom absolutely ancient, must be 30 yrs old.
Couldn’t open the wardrobe as bed was in the way.
Bathroom smaller than my home en suite - suggest removing bath and putting shower in.
Other Comments
Poorly skilled F&B Team
Chaotic breakfast with poorly cooked produce
Colin
27 May, 2024
Stafford, UK
Enjoyed Most
It's very easy to get to by car from the south and provides free parking. Hotel is spacious and you are well looked after, breakfast is good quality and lots of choice. The room could do with a little bit of tlc but it's clean, plenty of space and comfortable.
L
26 May, 2024
Southampton, UK
Enjoyed Most
We stayed in the Ascot building which had been recently refurbished. Everywhere was clean and smart and the staff were pleasant. The grounds are beautiful and the bar and restaurant area is great. Food good. Plenty on offer for breakfast even if vegan.
Other Comments
Exceeded expectations. We loved it and hope to return.
Sue
26 May, 2024
Northampton, UK
Enjoyed Most
A very smart health and spa hotel right on the Thames River.
The food inc our evening meals were very good as was the breakfast. Bus stop not far away ( 5 mins walk) and ideal for Hamoton Court Palace and kew gardens.
I would definitely stay again.
Andrew
26 May, 2024
Felixstowe, UK
Enjoyed Most
The location was excellent and gardens were beautifully maintained.
Other Comments
The room was very tired and shabby, decor and furniture needed updating. Bathroom had no shelf for putting toiletries on, had to leave everything on the floor! The TV was tiny and generally a very poor room - would not return!
Deborah
25 May, 2024
Christchurch, UK
Enjoyed Most
Great location near the Thames,lovely helpful staff, varied buffet breakfast, super leisure facilities.
Other Comments
All the staff were incredibly friendly and helpful
laura
23 May, 2024
Herne Bay, UK
Enjoyed Most
All very efficient with friendly staff and good food
Roger
22 May, 2024
Great Bedwyn, Marlborough, UK
Enjoyed Most
We enjoyed the location on the river and all the facilities. The breakfast was very good.
Other Comments
Our particular room was along a scruffy side corridor. The room itself was tiny and cramped. The bed was the smallest double, we've ever slept on. The TV was the smallest TV we've seen. The bathroom was dated and there was nowhere to put our toiletries.
Diane
22 May, 2024
Stockport, UK
Enjoyed Most
Very comfortable. Nice and helpful staff. Good food.
Linda
21 May, 2024
Birmingham, UK
Enjoyed Most
Nice position on river.
Other Comments
Awful service in restaurant, waited about 15 minutes for drinks, loads of things off the menu, then waited nearly an hour still no food.
Walked out and went to local pub for meal costing over £70 !!
Complained to manager and desk with very luke warm responses.
pamela
21 May, 2024
South Croydon, UK
Enjoyed Most
Excellent hotel and facilities
Other Comments
We felt very looked after
Kevin
21 May, 2024
Shrewsbury, UK
Enjoyed Most
Staff very welcoming. Very clean rooms. Loved the location.
Sharon
21 May, 2024
Wirral, UK
Enjoyed Most
Great location with free parking. Leisure facilities amazing and breakfast to die for. Highly recommended.
Sally
20 May, 2024
Hemel Hempstead, UK
Enjoyed Most
We had a great time overall however there was a huge issue with our room allocation!
Carol
20 May, 2024
Chichester, UK
Enjoyed Most
Overall great stay and great value. Staff were all helpful. Room, a classic double, was quite small but this was reflected in the price. Was quite a warm time and we struggles to work out the air conditioning. There were quite a lot of children running around the public areas, presumably from using the leisure building next door. The breakfast was good and the vouchers for complimentary drinks were much appreciated.
Karen
19 May, 2024
Hollywood, UK
Enjoyed Most
All staff helpful and courteous.
Room and facilities good
Other Comments
Breakfast plates for hot breakfast not heated ; otherwise all ok
Graham
18 May, 2024
Launceston, UK
Enjoyed Most
Lovely location on the banks of the Thames, with lush grounds. Onsite health club one of the better ones I've ever been to at a hotel. Good dining facilities.
Other Comments
Room was a bit tired, but adequate. Overall very good price, taking into account included breakfast, welcome drink, parking and use of health club.
Jonathan
18 May, 2024
Eastleigh, UK
Enjoyed Most
A very welcoming place polite and professional staff throughout, gorgeous breakfast with a lovely view, our best travel zoo experience so far.
Alan
18 May, 2024
Hereford, UK
Enjoyed Most
Location very good for nice pubs and right on river and weirs and lovely walks.
Breakfast good. Breakfast staff in restaurant very nice.
Other Comments
2 x shabby rooms with torn blinds, damaged torn lampshade, lights not working, blind not working, bedding all creased and some big grubby marks on wall. Photos taken. All reported. No apologies. Photos requested to be sent to Manager who did not acknowledge receipt of or thank me for sending them.
Lots of workmen busy decorating inside Hotel.
Karen
16 May, 2024
Waterlooville, UK
Enjoyed Most
Very nice stay room on the small side renervations being done on members entry could do with renervations in hotel niece size pool steam room being fixed sauna OK but no jurkuzi breakfast between 7/10am went down at 9 only warm second day went down 8.30 much hotter overall niece stay but expected it to be much better
Other Comments
Needs upgrade
Tony
16 May, 2024
Harlow, UK
Enjoyed Most
Whilst we visited many times when Lensbury was owned by Shell the quality of the place had deteriorated. For members, the sports side is exceptional however the hotel is not I’m afraid.
Other Comments
Whilst our first evening dining we had excellent service the second evening in a different part of restaurant was appalling. The food on both evenings was not very good.
Pauline
15 May, 2024
Upavon, UK
Enjoyed Most
Very enjoyable stay hotel and grounds very comfortable to be in Will definitely go back
Other Comments
After comments on Travelzoo we did upgrade our room. I think it cost us £20
jill
14 May, 2024
Bordon, UK
Enjoyed Most
Great location and lots of walking trails nearby. Hotel itself is very nice with a very pleasant rear garden. We did not use the pool facilities due to our available time. The breakfast was excellent and staff welcoming. The rooms require some decoration / good space but rather tired.
Margaret
14 May, 2024
Leicester, UK
Enjoyed Most
Beautiful location, the grounds that backed onto the hotel were lovely. Very nice breakfast and friendly staff.
Angie
14 May, 2024
Epping, UK
Enjoyed Most
What a lovely stay! The only little spoiler was our room was small but other than that the whole experience was lovely
Other Comments
Very good place for a weekend getaway
Ophelia
13 May, 2024
Aylesbury, UK
Enjoyed Most
Rooms were a bit shabby but the location was fantastic and we really loved the water sports and pool.
Other Comments
Air conditioning was rubbish!
Jayne
13 May, 2024
Bury Saint Edmunds, UK
Enjoyed Most
Throughout our stay everything was perfect.
The location near the Thames offered many walks along the Thames. The breakfast was very good. Our Room was at front of Hotel on 1st floor via lift which was much needed after walking! Iconic well maintained buildings and gardens. Did not use Sports facilities this time so cannot comment.
Bus service close which we used constantly leaving our car parked safely in car park.
Other Comments
Hope to return in the future for another short stay as very impressed with this deal.
PATRICIA
11 May, 2024
Poole, UK
Enjoyed Most
Our ideal hotel, an all-round fantastic experience.
Other Comments
The location is perfect, can't wait to return
Scott
11 May, 2024
Swindon, UK
Enjoyed Most
Great location. great sport facilities for those that want them. Very good pool, although can be busy with kids/swimming lessons. Location great for walking the Thames between Kingston and Richmond - lovely walk.
Other Comments
Rooms too small and very basic bathrooms. Lensbury would need to upgrade these to attract "hotel only" visitors (i.e.non-sportsy people) , in our opinion.
Simon
10 May, 2024
Reading, UK
Enjoyed Most
I stayed in an Executive room with a friend with was very spacious. It was so lovely to sit and outside in the gardens and relax by the river.
Other Comments
The breakfast staff were really helpful and there was a good choice. The cafe staff were also excellent and nothing was overpriced.
Julie
09 May, 2024
Waterlooville, UK
Enjoyed Most
The road out of it.this is the worst hotel ever. Fawlty towers of Teddington
Other Comments
Chaos checking in waited three hours for doorkeys.restaraunt terrible service poor food quality.staff very rude and visibly chaotic with other guests trying to check in. Blaming staff shortages and other reasons
COLIN
08 May, 2024
Manchester, UK
Other Comments
The Booking in was dreadful, our room was over an Hour and a Half late and not complete. we had to follow up with when towels would be delivered.
Peter
08 May, 2024
Andover, UK
Enjoyed Most
Beautiful resort I'm the best location...
3 hour wait until our room was ready but these things happen and we were well compensated for it! Will be back!
Tammy
08 May, 2024
Spruce Grove, AB, Canada
Enjoyed Most
As a deal including a double room, 2 drinks and breakfast for £89 it was very good value. However it is definitely a "resort" with a lot of families and young children using the facilities. Noisy and messy in the lounge/bar/dining area. Classic room was adequate. Broken blind, mould on window sill, small bathroom with good shower but no shelves to put anything on. BUT very nice location on the Thames, Teddington Lock nearby, Teddington has lots of interesting shops and places to eat. Easy walk to Teddington station.
Janet
08 May, 2024
Old Portsmouth, UK
Enjoyed Most
Steam room and nice looking grounds. The breakfast was good also.
Other Comments
Lack of soundproofing, could hear planes overhead morning and night, doors slamming and creaking floorboards.
Upon arrival towels were not available. At dinner time the restaurant had a 40 minute wait for food and then ran out of food. Not very many healthy meal choices available
Geraldine
07 May, 2024
London, UK
Enjoyed Most
Went as a couple , nice hotel in beautiful surroundings, geared up for families with young children or sporty people ! Swimming pool open to club members so too many children for my liking . Hotel very busy and so little things were missing example coffee, milk , towels and couldn’t check in till near 4pm as room not ready . Apart from that we enjoyed our stay and breakfast was very good
Other Comments
Good for families .
jacqueline
07 May, 2024
Reading, UK
Enjoyed Most
Fantastic location next to the Thames for our trip to see our son who is on university placement in Kingston. Good leisure facilities and we managed to get a parking space.
Other Comments
Unfortunately we did not have our evening meal at the Lensbury as they informed us that some items were not on the menu. We had intended to eat with you. The wait to check in at 3pm was excessive-too many people and not enough staff. We had arrived early to have an explore and some lunch and then had to wait 30 minutes to check in at 3. Our allocated room, 262 had a broken air conditioning unit and we did not wish to open the window as you could hear the kitchen extraction even during the day with the window closed. I had to put ear plugs in at night to stop being disturbed by the noise from it.
Gillian
07 May, 2024
Cardiff, UK
Enjoyed Most
A great location right on the Thames with lovely outdoor spaces. The hotel is nice - it was a little chaotic when we stayed as they're renovating the entrance to their health club so everyone using it was tramping through the hotel reception and bar/restaurant. Breakfast was a little bit frenetic as there were people heading to the tennis courts, swimming, gym etc whilst you were trying to get food! They probably need a better system while things are being done up. Otherwise though it was a nice hotel and good stay.
Nicola
07 May, 2024
Horsham, UK
Enjoyed Most
Food was great along with Staff , only downside was the inability to check in prior to 3pm which was a pain , never had that in any hotel before
Peter
07 May, 2024
Cardiff, UK
Enjoyed Most
Nice position on river.
Other Comments
Queue to check in at 3pm was a mile long. Rooms were not ready and still not ready at 4.15. Chaos. The room we were eventually offered was not in the hotel, in conference block and we refused to stay there. Lounge area was not cleaned, sticky floor, banana skin, glasses not cleared.
Anne
07 May, 2024
MaidenheadMaidenhead, UK
Enjoyed Most
Big queue for check-in and I could hear some peoples' rooms were still not available an hour after check-in time.
The hotel looked impressive from outside, however, the bar area was run down and needed an improvement. Seats were worn and padding had gone in some seats. The bar area definitely wasn't welcoming and a place I would choose to use again.
There was not enough staff at breakfast as they couldn't keep up with replenishing the buffet. I couldn't understand why a member of staff was prioritising replenishing the pastries when the beans and mushrooms had completely run out. I then had to wait at least 5 mins with my plate of food now getting cold until the beans arrived. I was also told that the mushrooms had run out as they'd not received a delivery. If that was the case, surely you'd be quick to remove the bowl and sign so not to let people know they were an option.
The hot water urn was not keep an eye on and run out, so then I had to re-queue to get hot water from the coffee machine.
Sarah-Jane
07 May, 2024
Gillingham, UK
Enjoyed Most
Great value , Hotel a bit tired in places . About 15 mins walk to Teddington tube station
Simon
07 May, 2024
Wimborne, UK
Enjoyed Most
What a lovely place and location. Ideally located for my walk on the river path and a visit to Ham House, An excellent evening meal, half-mile swim in the 25m pool, relaxing in the steam room and an amazing breakfast. The staff were all lovely even having to deal with a check in queue.
Judith
07 May, 2024
Oxford, UK
Enjoyed Most
It was a lovely place to visit. A great location, especially for walkers and the hotel facilities were very good.
Sheila
07 May, 2024
Ingatestone, UK
Enjoyed Most
Nice location & friendly staff.The included breakfast was good with plenty of choice. The evening meal was not included,so we tried it ,but the menu was limited & expensive,as were the drinks.We had complimentary use of the leisure centre which was top class.
Other Comments
I reported that 2 lights wern't working,but nobody came to fix them.In the resort book, it said that the rooms were serviced every day,but nobody came in until the day before we left.(We were there four nights).
MRS.L
03 May, 2024
Darwen, UK
Enjoyed Most
Absolutely fantastic Great atmosphere. Brilliant location for a short break. Very quiet . Excellent places to eat nearby (we didn’t fine there. Best hotel breakfast we’ve ever enjoyed in the UK. Feels more like a country club Would highly recommend
Other Comments
Good car parking pleasant outdoor areas for relaxing. Beautiful riverside walks in both directions Close to Ham House; Strawberry Hill and Richmond Hill/Richmond Park Park also Bushey Park
pauline
02 May, 2024
Liverpool, UK
Enjoyed Most
The staff were friendly and welcoming. The breakfast offering was good.
Other Comments
The decor was a bit tired. The furniture in our room was past its best - lots of wear and tear. The coffee machine didn't make nice coffee (but I guess that's just down to personal taste).
Patricia
01 May, 2024
Rickmansworth, UK
Enjoyed Most
Enjoyed my stay and nice to receive drinks voucher
Deirdre
30 Apr, 2024
Southampton, UK
Enjoyed Most
Room getting a little tired.
Mike
30 Apr, 2024
Aylesbury, UK
Enjoyed Most
Everything excellent except their 'All-Day' Menu (which includes the dinner menu), the selection, quality and value for money of the food is well below standard.
Roy
30 Apr, 2024
Guildford, UK
Enjoyed Most
Thoroughly enjoyed our stay lovely walk along the Thames used the leisure facilities and excellent breakfast. The best we have eaten at an hotel.
Other Comments
Great for our visit to Hampton Court as just down the road.
Patricia
30 Apr, 2024
Fareham, UK
Enjoyed Most
Location, Good Breakfast
Other Comments
Room was dirty, Full of dust, Shredded blind, first thing we saw on entering the room Asked for room to be changed was told another room not available after asking for duty manager, was assigned another room. That room was just as dusty and had broken fixtures. Housekeeping supervisor told me,you should see some of the rooms! Such a shame the level of maintenance and pride in cleaning let down the hotel
June
30 Apr, 2024
Hastings, UK
Enjoyed Most
Hotel was lovely, staff polite and helpful. And location is amazing.
Sonja
30 Apr, 2024
London, UK
Enjoyed Most
No complaints
Barbara
30 Apr, 2024
Chelmsford, UK
Other Comments
Perfect location. Room very dated and bit depressing. Not much left in the way of sandwiches and snacks at the Deli counter when we arrived and were hungry. Restaurant only had two course dinners and we really just wanted a sandwich . Most of the staff helpful
Valerie
30 Apr, 2024
London, UK
Enjoyed Most
Great stay
Good clean hotel
Other Comments
Big ques at the coffee bar waited 30 mins to get served changed tack w went to the bar and ordered my coffee no que
Anthony
30 Apr, 2024
Waterlooville, UK
Enjoyed Most
Returned yesterday from a two night stay at Lensbury resort. This was our first time visiting. We had a fantastic time. Our room in the Ascot block was spacious and clean . We used the pool and sauna , finding both these clean too. The grounds were well kept and staff friendly. We would definitely return. We didn't eat dinner in the restaurant so can't comment on that but the breakfast was wonderful.
Kerry
29 Apr, 2024
Portsmouth, UK
Enjoyed Most
Perfect location for exploring Hampton court. Rooms and bar were basic but the pool and views were brilliant.
Victoria
29 Apr, 2024
Colchester, UK
Enjoyed Most
what a great offer from Travelzoo, really enjoyed the overnight stay in a great setting by the river
Christine
27 Apr, 2024
London, UK
Enjoyed Most
A lovely relaxing break in a beautiful spot at a venue I know well.
Jan
23 Apr, 2024
Brentwood, UK
Enjoyed Most
Friendly staff, reasonable priced food, clean room,good location
Rowan
21 Apr, 2024
Poole, UK
Enjoyed Most
Our first visit and would come again in the future. Food choices good. Unfortunately there was some building work going on so therefore all gym members were accessing the gym via the dining area which we found off putting. Hopefully it will all be fixed soon.
Other Comments
I would like to thank Irina for taking the trouble to get me a cushion for my back as I have recently had a back injury . So thoughtful of her.
Margaret
21 Apr, 2024
Andover, UK
Enjoyed Most
Beautiful setting and a good position for travelling in to London
Carol
19 Apr, 2024
Lymington, UK
Enjoyed Most
Lovely place but expensive food and drinks
Lesley
19 Apr, 2024
West Byfleet, UK
Enjoyed Most
Only stayed one night but made full use of the spa which was free for guests.
Swimming pool, steam room and sauna.
david
18 Apr, 2024
Woking, UK
Enjoyed Most
It was by the river which would be a lovely walk in the summer or better weather than we had. Bedroom was really small and had I not had a man with me I could not open the wardrobe doors.
Other Comments
We had a meal in the hotel on the first night.
We were really diappointed as the food was very bland no flavour at all.
Madeline
18 Apr, 2024
Farnham, UK
Enjoyed Most
Perfect. Friendly staff. Ideal location for walks along the Thames. Teddington is a nice area to stroll around.
Jacqueline
17 Apr, 2024
Saint Austell, UK
Enjoyed Most
Excellent
Other Comments
Felt that the food and drink were a little overpriced.
It was not very warm in the actual lounge.
barbara
17 Apr, 2024
Purley, UK
Enjoyed Most
Very nice lovely surroundings
pat
16 Apr, 2024
BenfleetHadleigh, UK
Enjoyed Most
We stayed on the Sunday night offer of £89 B&B. Our room was small but comfortable and clean. Lovely site on the river and would be nice in the summer as grassy outdoor areas. We enjoyed our stay and would recommend. We didn't have time to use the pool or spa so can't comment on this.
Other Comments
Breakfast was good but felt a bit impersonal with people cutting through the restaurant continually to get to the gym and pool. It is also a members club not just a hotel.
Sian
16 Apr, 2024
Wilts, UK
Enjoyed Most
Lovely area with lots of attractions within reach using public transport. This hotel is in a perfect location right next to Teddington Lock and within walking distance of both Richmond and Kingston upon Thames. The room was clean a little on the small side but had everything you needed including coffee/ tea making facilities and a small tv. The room was quiet and the bed comfortable so you shouldn’t have a problem sleeping and the breakfast was first class.
Other Comments
As I say the rooms were of an acceptable size but the shower room could of done with a shelf for your wash bag etc and the lighting could be improved but these are only minor criticisms as overall a good standard.
Christopher
16 Apr, 2024
Saundersfoot, UK
Enjoyed Most
Very welcoming staff. The shower was small - it could have been extended to the wall easily as there was dead space there. The tv was very small in comparison to other hotels.
A good selection at breakfast but the chairs are too low for the tables to eat comfortably.
Sheri
16 Apr, 2024
Eastbourne, UK
Enjoyed Most
Really well placed for all the nice Greater London towns and tourist spots.
Other Comments
A very nice place, good staff and great location
Thomas
16 Apr, 2024
Stockton-on-Tees, UK
Enjoyed Most
Lovely time plenty to do locally
Other Comments
Lovely staff breakfast banging would go again
Brendan
15 Apr, 2024
Chatham, UK
Enjoyed Most
Beautiful hotel surrounded by stunning views and grounds
Other Comments
Would definitely go again
Ros
15 Apr, 2024
Bournemouth, UK
Enjoyed Most
The staff were extremely friendly. Excellent customer service especially from the kitchen and service staff at breakfast. Everywhere was extremely clean from the rooms, the grounds and the leisure centre. My room however although clean was very small and the bathroom layout could have been better. The shelf position above the small sink was awkward and made brushing my teeth uncomfortable.
The room was supposed to be for 2 people but was only suitable for 1 person. One person had to move for the other to go to the bathroom from the main room. Also, the chair by the desk had to be picked up to move it, as it did not have wheels and therefore awkward for my 82-year-old mum.
Gloria
15 Apr, 2024
LONDON, UK
Enjoyed Most
Great facilities, rooms are a little tired and the hotel isn’t very noise proof but all in all we had a nice stay. The staff were friendly and the setting was calming.
Lauren
15 Apr, 2024
Ramsgate, UK
Enjoyed Most
Very relaxing stay, very well run hotel
Other Comments
There didn’t appear to be a working fan in room 626
Elisabeth
15 Apr, 2024
Stockbridge, UK
Enjoyed Most
We enjoyed our stay very much but found the bed too small.
Other Comments
Breakfast was outstanding. 10/10
John
14 Apr, 2024
Wickford Essex, UK
Enjoyed Most
Beautiful hotel, beautiful setting. Spotlessly clean and helpful friendly staff. Breakfast was exceptional, can’t speak highly enough of our overnighter at the Lensbury. Was looking to book again, shame the offer has disappeared from TravelZoo.
Jacqueline
14 Apr, 2024
Upminster, UK
Enjoyed Most
An ideal location for a break, food and spa.
Good local bus to Hampton Court Palace.
Robert
14 Apr, 2024
Woodbridge, Suffolk, UK
Enjoyed Most
Wonderful setting on the Thames. Lovely walks. Brilliant facilities. Near to London.
John
13 Apr, 2024
Stockport, UK
Enjoyed Most
One night stay through a Travelzoo offer. Excellent value for money, excellent venue and would revisit .
Easy to access Central London by bus or train with free parking at the hotel.
Andrew
11 Apr, 2024
Southampton, UK
Enjoyed Most
Surprisingly nice food at the restaurant that we nearly gave a miss when seeing the laminated menus
Other Comments
Went as a couple (= double bedroom) but voucher for one 150ml glass… A voucher for 2 glasses of 125 ml would be more appropriate?
estelle
11 Apr, 2024
Bromley, UK
Enjoyed Most
Beautiful setting, lovely grounds, nice dining areas, lovely swimming pool but terrible outdated old bedrooms. Creaking floorboards, noisy plumbing and our first room had just a standard double bed. We were moved for last 2 nights to a room with a King size bed.
Other Comments
Bedrooms need refurbishing
Tina
11 Apr, 2024
Bognor Regis, UK
Enjoyed Most
Stayed for 3 nights, good atmospherein the hotel, great location, smart area, good choice of local restaurants and pubs. Lovely ground and public areas especially the glass extension. Our room was adequate, but we were above the plant room with constant humming making sleep difficult. We were asked if we’d had a good night’s sleep by one of the management team at breakfast time, and said “ not great due to the noise. He asked at reception if there was another room available but there was not. However when we checked out, were listed in another room, which must have been available, but we were not told about this - a missed communication in the system so where. This was a pity as a room change would have been much appreciated
.
Other Comments
Good food at breakfast and dinner, good service an every where clean. Nice to see community involvement in the hotel and facilities.
jacqueline
11 Apr, 2024
Nantwich, UK
Enjoyed Most
It was right near where we wanted to go. The staff were very helpful. Breakfast was lovely. Plenty to choose from.
Gillian
10 Apr, 2024
Brampton, UK
Enjoyed Most
Great location, good service but a small room although adequate
Jane
10 Apr, 2024
Waterlooville, UK
Enjoyed Most
Lovely staff, lovely breakfast, room a little pokey but hotel has lots of facilities to enjoy
Hazel
09 Apr, 2024
Bexhill-on-sea, UK
Enjoyed Most
We really enjoyed the hotel, spa & breakfast. The only downside was that the room was very small, not a problem as we only slept there. But the floor was extremely creaky which was really annoying (probably for the people below us as well! )
Other Comments
Lovely surroundings & close to Teddington Lock. The pool, sauna, steam room & changing areas were very nice, clean and spacious. Also a family changing room which was a nice touch. Breakfast was very good.
Jill
09 Apr, 2024
Harlow, UK
Enjoyed Most
Communication problem with reservations, they didn’t have our room available the first night so they put us in a twin room for the first night then upgraded to a deluxe double for the last two nights. Bit of a pain having to move rooms.
Philip
09 Apr, 2024
Southport, UK
Enjoyed Most
Location
Other Comments
Checked in the room given, the bed sheets were soiled and I mean soiled obviously the sheets had not been changed.
Given another room, very small broken lights and shabby, put sign out to have room cleaned in the morning returned late afternoon room not done, had to go and hunt down a cleaners trolley to get clean towels
Paul
08 Apr, 2024
Spalding, UK
Enjoyed Most
The Lensbury is in a lovely location next to Teddington Lock. Very close to Bushy Park and Richmond Park. There are several National Trust properties in the area to visit as well.
Robert
08 Apr, 2024
Redcar, UK
Enjoyed Most
Perfect location for a family visit
Other Comments
Plenty of facilities
Robin
05 Apr, 2024
Essex, UK
Enjoyed Most
Wonderful grounds and we loved the restaurant overlooking the Thames. Food in restaurant was excellent. Rooms were a bit tired and in need of a refurb but great Balfour money. Would definitely recommend to friends and thought use of the spa was an added bonus!
Emma
03 Apr, 2024
Clacton-on-Sea, UK
Enjoyed Most
Overall good but it was noticeable that there were staff shortages such as the room not being ready on time. The staff were apologetic and offered complimentary vouchers.
Other Comments
We had requested a river view but got a smallish room overlooking the car park. The pool and steam rooms were very good and surprisingly not over busy.
Kimberley
03 Apr, 2024
New Malden, UK
Enjoyed Most
The overall experience was exceptionally good.
Other Comments
The one big negative about the rooms was that the TV was far too small for the size of the room. Its 2024 and the TV's need to be updated and be much bigger.
Ambi
03 Apr, 2024
Greenford, UK
Enjoyed Most
The rooms were tired especially the bathrooms & headboard. No electric in the room when we got there.
The lounge furniture is old & tired needs upgrading
Other Comments
I great location
Kulwinder
03 Apr, 2024
Nottingham, UK
Enjoyed Most
Building is at back of main building.Restaurant food is not very good. Value for money.
Lan
02 Apr, 2024
London, UK
Enjoyed Most
We had a really nice time and thought the space, soft play and pool were great and the staff generally friendly and helpful, and it was excellent for kids.
There were a few hiccups though: I booked two rooms and called in advance especially to ask that they be near each other as we were bringing a toddler and to help with that, but in the event they couldn't have been further away from each other: one in the main building and one in Ascot. The hotel also seemed quite short staffed particularly at meal times: we waited ages for our dinners to arrive and a couple of the dishes just aren't very nice (the feta peppers, bang bang cauliflower and the spicy calabrese (which is actually sweet not spicy)). The fish and chips was good though.
Sinead
02 Apr, 2024
London, UK
Enjoyed Most
Upgraded the room and it was well worth it, really comfy bed and great bath. Lovely hotel.
Samantha
02 Apr, 2024
Shepton Mallet, UK
Enjoyed Most
It was a great deal on travelzoo. Unfortunately the room that you are allocated is very tired, furniture is all scratched and not a very luxury room (completely expected for the price). We went to the pool, and we were hoping that the pool would have loungers around to chill out but that wasn’t the case. It was a v functional pool. In advance I contacted the hotel to let them know that we were celebrating my husband’s 50th - I was hoping that they may have made some effort with the room or during our dinner, but no mention was made, despite telling the restaurant staff also during the day.
Ian
01 Apr, 2024
Windsor, UK
Enjoyed Most
Love the leisure facilities and the ground. But the room too noisy and uncomfortable. So won't return.
Fen
31 Mar, 2024
Maidstone, UK
Enjoyed Most
It's in a lovely setting, though not Richmond as headlined so not so good for travel into London.
We had a wonderful time in the area.
Other Comments
Breakfast and swimming pool were excellent and staff were very attentive. The Maintenance man heard my husband mention that the shower door was loose and tightened it once we'd gone out for the day. Bedroom was compact but perfectly. We'd thoroughly recommend the hotel.
Anne
31 Mar, 2024
High Wycombe, UK
Enjoyed Most
The welcome was warm and the room very smart and comfortable. The location in Teddington was ideal in a lovely spot over looking the Thames. A 20 minute walk took us to the station and directly into London and all its attractions. Kew Gardens, Ham Court and Hampton Palace quite close too. Sports facilities looked good and are popular with locals.
Our only criticism was the food on offer. Poor and expensive choices, limited vegetarian, no pizzas, no puddings offered and inedible salads. Breakfast food was cold. After a long journey I could have done with more than a bowl of tomato soup and a packet of peanuts! As compensation there are some lovely pubs in short walking distance which we used on subsequent nights.
Other Comments
Good deals through Travelzoo and other travel companies. Worth looking out for.
Andrea
26 Mar, 2024
Cheltenham, UK
Enjoyed Most
Beautiful situation next to Teddington lock on the Thames. Staff polite and helpful. Large dining area. Room quite comfortable, though bed smaller than most. Very good breakfast, with a lot of choice.
Other Comments
Sunday lunch (not in the deal) expensive and rather disappointing.
Jasper
26 Mar, 2024
Devizes, UK
Enjoyed Most
Fantastic
Other Comments
Club style. Amazing river frontage and good sports facilities
Darayus
26 Mar, 2024
Sawbridgeworth, UK
Enjoyed Most
Lovely hotel but the bar prices were very expensive
Peter
26 Mar, 2024
WORCESTER PARK, UK
Enjoyed Most
Relaxing
Other Comments
Very nice for a weekend break
Patricia
25 Mar, 2024
South Shields, UK
Enjoyed Most
When we arrived at 3pm to book in, told they were not sure if room was ready so take a seat and someone call you. After 15 minutes we checked with reception to find our room was ready.
We went to the bar for complimentary drink and when asked for a beer, was told we could only have lager. Lager is not a beer.
Harold
25 Mar, 2024
Boston, UK
Enjoyed Most
We had a good stay at the hotel. The checking in staff were overwhelmed as it was busy. The bar prices were London prices and the drinks voucher did not work for the majority of drinks. The food was well cooked but arrived cold. The hotel was clean and tidy and the staff were helpful in all areas.
George
24 Mar, 2024
Skegness, UK
Enjoyed Most
The Moldavian lady who took our lunch order was the opposite to reception staff, most friendly, pleasant and efficient. I would emphasise that the awful food was in no way a reflection on the waiting staff, who were also pleasant and helpful.
The actual premises and location are excellent, we would have been happy to pay extra for a larger room and bed, had we known how small ours would be.
Other Comments
Some reception staff long winded chatting to guests at head of a growing queue and completely oblivious to those waiting, although we were early and understand that our room wasn't ready, but to be told "no idea" when it would is unacceptable. We are an elderly couple and it would have been polite to have been asked if we would like our bags carried to the store room, instead of just marching ahead.
The lunchtime club sandwich and evening meal of a spicy pizza were probably the worst I have ever had in any hotel that I've ever stayed in, in over 50 different countries.
martin
23 Mar, 2024
LONDON, UK
Enjoyed Most
Lovely one night stay in a standard double room. Bed is only a double bed so that's my only criticism as rest of hotel is great. Breakfast was first class. Andy at bar was giving excellent service. Grounds are great. Walk to Thames is so beautiful. Sports facilities and pool and gym first class .would definitely go again
Robert
19 Mar, 2024
Rugby, UK
Enjoyed Most
Only problem was leaving overflow car park. You need a PIN number from reception. If only she had told me at check out. When you reach the gates, they do not open automatically. You then notice a sign about the PIN number. By then you are in a queue, unable to reverse and reception more than 100M away. Why not make handing over the PIN number routine procedure?
Other Comments
See above
robert
19 Mar, 2024
Exeter, UK
Enjoyed Most
The classic room was really small and overlooked the flat roof where all the generators were, so there was a constant humming all night.
Asked for upgrade but the hotel was full.
Wasn't aware that the spa had to be booked,so it was full and we were unable have a treatment.
Used the gym a little which was good.
Catherine
18 Mar, 2024
Woking, UK