Studland
£119—Escape to the beautiful Studland Bay
Knoll House
Why We Love This Deal
Knoll House occupies a gorgeous spot on the Isle of Purbeck in Dorset. Overnight escapes start at £119 for an Inland Double Room, saving £35–£75, depending on date of stay. We've also negotiated offers for stays in Sea View Rooms and 2-Bedroom Suites.
What's Included
- Until 31 March, 2026
- Sunday–Thursday... £119
- Friday–Saturday... £129
- Overnight accommodation in an Inland Double Room, with full English breakfast, for two
- A 2-course dinner (starter and main course) for two, worth £34 per person (included for each night booked). To see a sample menu, click here
- It's an extra £20 per night to stay in a Sea View Room
- Inland 2-Bedroom Suites, accommodating up to four people, are an extra £40 per night. Breakfast and dinner are included for two guests. Meals charged as taken for the third and fourth guests
- Note: the hotel is closed 4–29 January
- This is a non-refundable rate. Cancellations are not permitted
Enjoyed This
(See All 538 Member Ratings)
"Fantastic hotel with an amazing location and friendly staff."
Ruth
28 Nov, 2025 - Swindon, UK
Why We Love This Hotel
- The Daily Telegraph calls the location of Knoll House "sensational". It's five minutes' walk from Studland Bay. This 4-mile-long beach has crystal-clear waters and views of Old Harry Rocks.
- The hotel was a regular retreat of author Enid Blyton. Several local landmarks—including Studland and Corfe Castle—inspired settings in her stories.
- Leisure facilities include a pitch-and-putt course, tennis courts, and an indoor swimming pool. Other facilities include a games room and a cinema room. Children stay for free but are charged for meals as taken.
- Swanage, which has a pier and a steam railway, is around 15 minutes' drive away. You can also visit Fort Henry, a 15-minute walk from the hotel. This is where Winston Churchill, President Eisenhower, and George VI watched troops prepare for D-Day.
- You can drive 35 minutes to see Durdle Door, one of the most photographed spots in the UK.
- For a scenic hike, follow the South West Coast Path towards Shell Bay. A ferry runs across to Sandbanks peninsula every 20 minutes.
Amenities
General
- Bar
- Games room
- Indoor pool
- Pool bar
- Restaurant
- Tennis court
- Pet-friendly
- 100% smoke-free
- No elevator / lift
- Outdoor pool (seasonal)
Services
- Front desk (24 hours)
Room amenities
- Central heating
- Coffee- / tea-making facilities
- TV
Internet
- Wi-Fi throughout (complimentary)
Bathroom
- Bathtub
- Hair-dryer
- Toiletries
Parking
- Public parking (free of charge)
Policies
Check-in:
Standard Time is 4pm.
Minimum age required to check in: 18.
Checkout: Standard Time is 11am.
Children and additional guests:
Extra beds are not available. The Inland Two Bedroom Suite can accommodate up to 4 people but meals are not included for the 3rd and 4th guests. Meals will be charged as taken and directly at the hotel.
Cot available upon request, free of charge, for children 3 or under.
Pets:
Dogs are allowed to stay in rooms on request and will be charged at £20, per dog, per night. Bedding not provided, please bring your own. Maximum 2 dogs per room.
If you require a pet-friendly room, please contact the hotel directly before you book.
Fees: Public car park free of charge but subject to availability.
Have a Question?
- +44 (0) 20 3564 3000 UK & Europe
- Email us
Member Services available Mon-Fri, 8am-6pm
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The regular value stated is based on the maximum combined cost of the items included in this experience at the time of publication.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(538 Member Ratings)
(538 Member Ratings)
Ratings & reviews reflect verified member feedback for Knoll House Hotel Ltd, t/a The Knoll House over the past 15 months.
Show ReviewsHide all
Ratings & reviews reflect verified member feedback for Knoll House Hotel Ltd, t/a The Knoll House over the past 15 months.
4.3
Ambiance
4.9
Location
3.9
Rooms
4.6
Quality of Service
4.5
Value for the Money
Enjoyed Most
Knoll House is wonderfully quirky and historic, ideal for anyone wanting a charming, characterful experience. Its proximity to attractions such as Swanage and Corfe Castle makes it perfect for exploring. The on-site facilities, including pools and sauna, offer plenty of activities and distractions for individuals or families. There staff we saw were hard-working, efficient and pleasant. When the receptionist saw my mobility difficulty, she arranged for a move to a more accessible room. The room was large, with extremely comfortable beds. The bathroom was excellent, with a bath, a separate shower cubicle.and a good range of toiletries. Although the room and chairs were a bit tired, it was comfortably warm. The tea/coffee options were basic but we found the restaurant coffee to be delicious, as was the food at dinner. A good selection of hot and cold food was available at the buffet breakfast. Dog-friendly areas and outdoor provisions were also a bonus, which we will use next visit. A short walk to the nearby National Trust beach cafe is also recommended, welcoming walkers, cyclists and dog owners. We had a very happy and relaxing weekend, which we plan to repeat with family and dog. Recommended for its uniqueness.
Other Comments
There seem to be upgrade works ongoing on, which will add immensely to the place’s charm and attractiveness.
Paul
01 Dec, 2025
Bognor Regis, UK
Enjoyed Most
Lovely staff and the evening meal was very good
Lisa
01 Dec, 2025
Poole, UK
Enjoyed Most
Lovely comfortable hotel , friendly staff, nice atmosphere. Great breakfast.
Other Comments
Good location . Good food , really nice hotel.
Julie
29 Nov, 2025
Bridgend, UK
Enjoyed Most
Comfortable, friendly hotel. Food very good and service excellent. Would have liked bread rolls at breakfast as they were very good!
paul
29 Nov, 2025
Lydney, UK
Enjoyed Most
Fantastic hotel with an amazing location and friendly staff.
Ruth
28 Nov, 2025
Swindon, UK
Enjoyed Most
Dated and in need of modernisation but a charming hotel in a great location with friendly staff.
Andrew
25 Nov, 2025
Poole, UK
Enjoyed Most
We booked on an offer but the room was small and away from the main building. We ask to be moved and we got a much better room. The only complaint about that room was that the shower tray filled up and was in danger of overflowing into the bathroom.
Other Comments
Knoll House is an atmospheric place with a 30/40's feel. A great place for people with dogs and those who like walks. The food was good and the staff friendly. Would we go there again.... yes!
Alan
25 Nov, 2025
Bournemouth, UK
Enjoyed Most
Wonderful old style family hotel. Traditional values and helpful staff. Thank you.
Anne
25 Nov, 2025
Poole, UK
Enjoyed Most
Staff great, nice big room, heating above average. It’s just a bit dated
Mr k
24 Nov, 2025
Stratford-upon-Avon, UK
Enjoyed Most
Comfortable room , with tea making facility .
Great food . Friendly atmosphere . Discrete staff ,
cynthia
22 Nov, 2025
Gillingham, UK
Enjoyed Most
The hotel and staff were excellent but had a few issues with not getting information about the facilities and services particularly in the pool and spa area. Also was charged/invoiced for gratuities without being given an option as we had already left them . This was pointed out to the Receptionist on leaving. Overall it was a fine experience and would give a positive recommendation to other’s Thankyou
keith
21 Nov, 2025
Wellingborough, UK
Enjoyed Most
We had a brilliant time 12 friends with 5 dogs between us. Perfect for people with dogs as the location couldn’t be better. The food was really good too
Other Comments
Our room needed a little updating as it was a bit dated. The bathroom was rather small but we managed.
Kate
20 Nov, 2025
Salisbury, UK
Enjoyed Most
Delightfully old fashioned yet informal. Attentive staff and many small niceties. Very comfortable and totally relaxing
Greg
20 Nov, 2025
Witney, UK
Other Comments
The hotel is looking quite sad needing decorating. Very 50s type. Food not brilliant. Quite expensive for 2 courses and drinks expensive.
Sandie
17 Nov, 2025
Buckinghamshire, UK
Enjoyed Most
The location was beautiful.
Other Comments
Decor and furnishings were very dated. Dogs barking in a room close to ours whenever someone went into/out of their rooms. Difficult to relax in our room as we were above the games room and people were playing the piano day and evening.
Trevor
17 Nov, 2025
Christchurch, UK
Enjoyed Most
Good location
Other Comments
The service in the restaurant and at reception
Claire
17 Nov, 2025
Southampton, UK
Enjoyed Most
An enjoyable stay as the hotel is in a Prime position within an area of amazing Coast /Countryside
Staff were friendly - atmosphere was relaxed.
Other Comments
The Hotel itself is tired & dated
The interior layout/use of communal rooms could be improved to provide relaxing areas outside of your room
shirley
17 Nov, 2025
Southampton, UK
Enjoyed Most
In an excellent location with views over Studland Bay. We found the food excellent. Generally, the staff were very friendly and helpful. A rather tired hotel that needs updating, but enjoyed the fire in the reception/lounge as did the many dogs who were there.
An enjoyable stay with a nice touch providing a complimentary glass of prosecco before the meal as it was both of our birthdays.
Other Comments
Full marks for fixing the shower as soon as we told them about it - cannot understand why no previous guests hadn’t mentioned it.
A little disappointed that no notice was posted apologising for the 0500 fire alarm which was thankfully false. James must be congratulated on the way he single handed coped with this incident.
The management may like to reconsider their evacuation policy as there didn’t appear to be any method of ensuring everybody was out of the hotel.
Ian
17 Nov, 2025
Portsmouth, UK
Other Comments
There was a fire alarm at 4 am
Which was fine but we left the building which seemed like there was no staff to be see when to the place we were meant to meet at and there was only a few people about with no staff
We waited for 30 mins and still no staff came out so we went slowly into the building to see if it was safe. The alarm had been turned off but still looked everywhere for a member of staff to advise us what to do
We went to our room and waited just in case it went off again but it didn’t
The first we heard after asking a staff member who said it was a faulty alarm
I think there fire safety was appalling and needs a close inspection. We only stayed 1 night and we left
I felt unsafe and it was totally unacceptable
I think this needs addressing at the earliest possible opportunity before there is a very serious problem
Lynn
16 Nov, 2025
Ashford, UK
Enjoyed Most
This was our third visit as always very enjoyable. Staff and facilities excellent. The Spa area was spotless. Altogether A Very Well Run Establishment. Looking forward to our next visit.
Other Comments
The food, its preparation and presentation was and is excellent. The room as always was spotless and the chambermaid was very helpful. The dining room staff and the young man mixing the cocktails were very competent but at the same time showed empathy and projected that they were enjoying their job.
Thomas
16 Nov, 2025
WOKING, UK
Enjoyed Most
A very interesting place and good location
Other Comments
Not keen on washing facilities within the bedroom and the main course stew had way too much salt but everything else was great!
Sarah
15 Nov, 2025
TrowbridgeTrowbridge, UK
Enjoyed Most
Very good facilities, sauna, table tennis, nice lounge and bar areas, excellent position. Dinner excellent
Joan
14 Nov, 2025
Salisbury, UK
Enjoyed Most
We had a lovely stay at Knoll House, lots of facilities like table tennis and pool and lovely comfy sofas with a lovely log fire. Rooms were good and clean and the whole hotel was so warm and inviting.
Great ambience and would definitely go again.
Sue
13 Nov, 2025
Aylesbury, UK
Enjoyed Most
Enjoyable
MR DYER
13 Nov, 2025
Pulborough, UK
Enjoyed Most
Friendly staff, great stay, lovely area for walking
phillip
12 Nov, 2025
Sandhurst, UK
Enjoyed Most
Great location lovely staff and excellent food.
Other Comments
The whole hotel is a bit care worn but everything worked ok the room was comfortable and it was great to have so many facilities to use especially with the dodgy weather now. Staff were very friendly and the dinner and breakfast were very good. The whole place has a homely vibe.
A
12 Nov, 2025
Bristol, UK
Enjoyed Most
We really liked the old fashioned feel to this hotel, and loved the location on Studland Bay. The room was fine, but a little cold as the hotel had problems with the boiler during our stay. The heated towel rail never worked. The Games room and the indoor pool were added bonuses. And the food both nights was delicious!
Other Comments
Not the place to go if you don't like dogs!
Carole
12 Nov, 2025
Street, UK
Enjoyed Most
Disappointed with the weather (it rained all the time we were there!) so not the Hotel's fault. The dinner was good vfm - wine was far too expensive though. Breakfast was excellent however!
Other Comments
It's a shame the hotel didn't have enough room in the dining room for those with dogs in tow. We were clearly told on arrival for dinner that we were not in the correct dining room and that there was no availability for sitting in the "doggie diner" - unfortunately as we went past there was an empty table, which on enquiring with the maitre d' we were told that if we could wait 10 minutes this could be our table. We declined as we had already put our pet back in our room (outside in the suite area some 100-150 metres away - and it was still raining!). This rather spoilt my evening, which was a birthday treat!
C J
11 Nov, 2025
Sherborne, UK
Enjoyed Most
Enjoyable
Stephen
11 Nov, 2025
Chippenham, UK
Enjoyed Most
Over all - excellent weekend away.
Other Comments
dinner- limited veg selection (only green beans on both nights).
Very limited meat selection on the saturday 2 offered - beef & lamb, we opted for lamb and were told the lamb was not available- pepper beef only and this was at the start of service (7pm).
The chef needs to extend his skill set to using a microwave for peas and other veggy.
Over all - a less than average meal.
I asked for a pint of guiness in the bar - came as not draught but a can through a machine and i went away £7.50 lighter for a can of beer.!!
Martin
10 Nov, 2025
Woking, UK
Enjoyed Most
Restaurant staff excellent. check-in not so smooth.
Chris
10 Nov, 2025
Cirencester, UK
Enjoyed Most
Excellent a lovely hotel.
Other Comments
Thankyou to all the staff.
Naomi
09 Nov, 2025
Haslemere, UK
Enjoyed Most
We always enjoy our trips to Knoll House. The food is very good and the situation is excellent. The decor is not modern but that is part of its charm.
Other Comments
We had a couple of issues this time: the towel rail in our room was dangerously hot and couldn't be turned off which made the room so warm we had to have the patio door open all night. A solution couldn't be found while we were there but a reduction on the price was made. We were also a bit taken aback by the 'gratuities' addition to our bill for the restaurant - £17 over the two nights. This wasn't compulsory and was in the small print on the menu but it still came as a bit of a surprise.
Janet
08 Nov, 2025
Ottery Saint Mary, UK
Enjoyed Most
Cannot praise the food enough. Worth going just for dinner. Hotel is a bit tired but spotlessly clean and on a beautiful location.
Valerie
08 Nov, 2025
Reading, UK
Enjoyed Most
Lovely location ! The hotel definitely needs a refurb as quite old and tired but at the same time cosy and warm! The dinner and breakfast was very good although service was slow . Be aware of service charge on drinks!
On the whole was a good experience at Travelzoo offer but wouldn’t pay normal price
Other Comments
The setting is lovely, great for walks. Good hotel for family with teenagers as good sized games room. Also BBC a library /boards game room and cosy settees with open fire. The beach is a short walk away with a fantastic English heritage shop and cafe. Nice shady beach and can hire beach huts !
marianne
08 Nov, 2025
Kent, UK
Enjoyed Most
Lovely relaxing stay.
Other Comments
Old style quality hotel
Kevin
08 Nov, 2025
Shaftesbury, UK
Enjoyed Most
My wife and I enjoyed the food and friendly service at the hotel. Also the location near the National Trust beach was amazing.
Neil
08 Nov, 2025
Caerphilly, UK
Enjoyed Most
Great food, service and position. The hotel was warm and clean with a welcoming fire in the reception area.
Other Comments
Bathroom was dated but clean. Shower not very effective.
Mrs Susan J
07 Nov, 2025
Swansea, UK
Enjoyed Most
Great location; friendly and helpful Staff; excellent food. Hope to return next year.
Graham
07 Nov, 2025
Gloucester, UK
Enjoyed Most
It was like going back to the 1930s! Lovely in many ways - lounge areas with daily papers to hand, log fires etc - but that shouldn’t mean that basic maintenance and improvement work can be overlooked! Bathroom was not up to standard as it was so small that it would have been almost possible to sit on the loo, wash your hands and take a shower at the same time. Our washbasin had a large crack in it and badly needed to be replaced. The dining room was very large and impersonal but, on the positive side, the food was excellent and the bed, breakfast and evening meal deal was very reasonable.
One point - at the end of our stay we received a bill for the drinks we had consumed during our stay with 5 added gratuities amounts. I presumed these were ‘tips’ and the receptionist confirmed this and said ‘you can always remove them if you don’t want to pay them’. I really don’t think this is the right way to do this!
Stephen
07 Nov, 2025
Redruth, UK
Enjoyed Most
It was very comfortable. I think it could have been made more clear that the two course meal did not include a dessert.
Sylvia
06 Nov, 2025
Weymouth, UK
Enjoyed Most
Situation and surroundings
Other Comments
Tired and worn furnishings. Need to book dinner before you go or you get last sitting and some dishes unavailable. Gratuities added to your bill.
Alan
06 Nov, 2025
Gillingham, UK
Enjoyed Most
The weather was not good but the proximity to the beach and plenty of walks plus the bus stop just outside meant we did lots of things.
Other Comments
The rooms are very dated but not really a problem. We would have preferred a sink in the bathroom not in the bedroom.
Jane
06 Nov, 2025
Didcot, UK
Enjoyed Most
Location was great.
Food was excellent as were all the staff in the dining room.
Other Comments
Very late booking in time - 4pm - and very early closing of leisure spa facilities - 5pm. Therefore inadequate time to make use of steam room / Jacuzzi.
Bedroom was cold - no heat at 6pm on 3rd November . When this was raised at reception we were told it would come on by 8pm.Response not adequate given we were cold.
The following day we found an electric heater in the wardrobe we could have used.
Hotel wi fi dropped out completely within our bedroom room 79
Tim
05 Nov, 2025
Southampton, UK
Enjoyed Most
The room and meals were good but there was a slight error with our bill for extras - fortunately this was quickly rectified when I pointed it out.
Chris
05 Nov, 2025
Cheltenham, UK
Enjoyed Most
The booking process was very easy. The staff were very pleasant and helpful. The restaurant staff were very prompt taking orders and serving. The food was extremely delicious. The setting of the hotel was appealing with walks around the area. and a guide provided by the hotel for the different walks.
Other Comments
I did find the bedrooms rather hot so I didn't sleep well, even without the heating, however the room itself was comfortable and the bathroom with the Elemis toiletries was a treat.
Margaret
05 Nov, 2025
Exeter, UK
Enjoyed Most
Apart from a shower not fit for purpose and the hotel is in need of an update, it was good.
Other Comments
There was a lack of a decent draft beer and no non alcoholic wines on offer.
Michael
02 Nov, 2025
Barnstaple, UK
Enjoyed Most
Comfortable with good facilities as well as easy access to Knoll beach .
Other Comments
It has the quaint attraction of an older property with a lovely history and period decor .
Jayne
31 Oct, 2025
Trowbridge, UK
Enjoyed Most
Great hotel & staff
Michael
31 Oct, 2025
Barnstaple, UK
Enjoyed Most
Needs the pool table in the bar, thesnooker table in the games room and the lack of projector in he cinema room sorting out - the pool table has been broken t=for 3 YEARS!
Dave
31 Oct, 2025
Westbury, UK
Enjoyed Most
Comfy bed, good room although bathroom tiny. Everything worked and hotel chosen as dog friendly and for the location
Other Comments
Hotel appears tired and we were not aware of the automatic gratuity charge levied.
Great breakfast and friendly staff.
christine
30 Oct, 2025
South Petherton, UK
Enjoyed Most
Lovely location, attracts a lot of young families, which makes it a bit noisey(
Other Comments
One evening dinner service was extremely poor, hence didn't appreciate a formal bill for gratuities
Graham
30 Oct, 2025
Weston-super-Mare, UK
Enjoyed Most
Very good, hotel however is in need of upgrades, it is tired.
Other Comments
Drinks are very expensive, evening meals with good varied menu but lack sufficient vegetables with the main course. Additional veg is £5 per person extra, not right for a two course £34 meal.
Richard
30 Oct, 2025
Hinckley, UK
Enjoyed Most
We love staying at Knoll house. Its our go to short break with our dog. The hotel is warm and friendly. The location is perfect for long beach walks and beautiful scenery.
Sherry
28 Oct, 2025
Trowbridge, UK
Enjoyed Most
Opposite the beach
Nice walks
Very friendly
Room clean and comfortable with a sea view
Breakfast and evening meal was excellent
Jackie
28 Oct, 2025
Kingswinford, UK
Enjoyed Most
We have been many times but this was to celebrate my 60th birthday with friends. We had a fabulous time. I love this hotel- as did my family and friends. The staff are always friendly and the hotel has a wonderful location.
The hotel is very old and with that comes issues- I love its quirkiness- but some wouldn’t. It’s also incredibly dog friendly- not for you if you don’t like them- they even have a separate doggie dining room😀
We will be back again soon.
Other Comments
Go if you love history, fabulous location, great food and friendly staff. It’s like stepping back in history.
Don’t go if you don’t like dogs, expect all mod cons and expect everything to work!
Denise
26 Oct, 2025
Farnham, UK
Enjoyed Most
Excellent in every way.
Michael
26 Oct, 2025
Westbury, UK
Enjoyed Most
Relaxing, great panoramic countryside and costal views.
Other Comments
Staff friendly, professional and hotel cosy, inviting and would definitely go back again.
Catherine
26 Oct, 2025
Lee-on-the-Solent, UK
Enjoyed Most
Jacuzzi didn’t work and was filthy. Check in was at 4 but leisure facilities shut at 5
Other Comments
Our room was nice but our friends was terrible, it was apparently the old staff quarters.
Jilly
25 Oct, 2025
Wareham, UK
Enjoyed Most
Hotel is in an amazing position by the beach, and looks lovely. Inside is very 1930's but has a certain charm. Unfortunately the weather was awful so we weren't able to use the pitch & putt or go down to the beach. All the staff were very friendly and helpful and the dining room and food very good. I think it would be a great place to stay in the summer for families, as there is a huge games room , play area , beach etc...
Other Comments
We stayed one night (room 83) and upgraded to a seaview room on booking. Very disappointed with the "seaview" which was more of a huge expanse of flat roof with a tiny gllmpse of the sea. Our bathroom was very sub-standard with broken bath side panel and horrible lino on the floor. The room itself was a good size, but again, the whole area needed an upgrade. For one night we tolerated it.
Julia
22 Oct, 2025
Sandhurst, UK
Enjoyed Most
Amazing. Good old fashioned hospitality
Other Comments
Love this quaint hotel, filled with nostalgia and warmth. Only wish i could have stayed longer
Sallyann
20 Oct, 2025
Poole, UK
Enjoyed Most
Great location, excellent food, friendly helpful staff
David
19 Oct, 2025
Trowbridge, UK
Enjoyed Most
Comfortable stay in a spacious room. Lovely and quiet at night. The general decor was dated but this hotel made a refreshing change from your average standard stay. There was a games room offering many different pursuits. Outside were tennis courts and pitch-and-putt course. Interesting exhibits in the hotel told of its history. Whilst we enjoyed the ambience sadly the food was a letdown. The evening menu changed daily but was very restricted with only one vegetarian option. The starters were good but the mains were not. Breakfast was self-service and although offered sufficient options was pretty average. Drinks seemed very expensive.
Other Comments
The room was good although lacking in plug sockets. The general facilities were good and it was a homely atmosphere. A shame that the standard of the food was such a disappointment.
Maria
19 Oct, 2025
Dover, UK
Enjoyed Most
ee visit as so many areas around to ealk, from beach to downs, food was good and varied as menu changed daily
Colin
18 Oct, 2025
Twickenham, UK
Other Comments
My husband and I went to Knoll House recently. On an exceptionally good value Travel Zoo deal. It’s a quirky hotel with a fascinating history. Aspects of it may seem dated to some. But we had a wonderful time. The location overlooking Studland Bay is amazing. The welcome was warm and the staff very hardworking and friendly. Nice bar and lots of comfortable lounges. Our bedroom was extremely comfortable, clean and spacious. Two comfortable arm chairs. Hot powerful shower over a bath in a large clean bathroom. Not modern. But not archaic either. Absolutely fine. Garden view. Overlooking lovely trees and a lawn. We didn’t know what to expect meals wise - but compliments to the chef and team as the food was delicious. An interesting contemporary menu very well done. The restaurant staff were very helpful, friendly and super efficient. A very positive experience at Knoll House. Thank you.
Teresa
17 Oct, 2025
Solihull, UK
Enjoyed Most
We've been to Knoll House quite a few times and love the quirky, old-fashioned style. Lovely location and friendly staff.
Other Comments
Love breakfast. As a vegetarian a few more imaginative main courses at dinner would be nice.
Gillian
17 Oct, 2025
Swindon, UK
Enjoyed Most
Very comfortable and spacious hotel, warm and welcoming. Staff pleasant and helpful. Food very good and nicely presented.
Other Comments
We will definitely return to this hotel when we visit the area.
Ian
14 Oct, 2025
Woodstock, UK
Enjoyed Most
Wonderful
Other Comments
Recommended highly, wonderful food and location.
Graham
13 Oct, 2025
Stafford, UK
Enjoyed Most
Accommodation a bit tired but clean and lovely pool and gardens. Food excellent
christine
09 Oct, 2025
Stevenage, UK
Enjoyed Most
Position was wonderful,staff were friendly,lots for families to do.
Other Comments
Room was tiny,washbasin in bedroom not bathroom,all a bit tired.
RJ
09 Oct, 2025
Royston, UK
Enjoyed Most
Staff were very good
Other Comments
Poor room, whole place needs major overhaul. Food disappointing
malcolm
09 Oct, 2025
Melksham, UK
Enjoyed Most
I describe this hotel has very Agatha Christie full of old world 20-30s charm..food exceptional,presentation excellence where do you get linen tablecloths and napkins these day..nice lounges,it’s a dog friendly hotel they have they’re own doggie dining area…nice touch I thought..It’s very clean all in all loved it and you get a sea view.
Other Comments
Winston Churchill and Enid Blyton stayed there and I’m sure it’s exactly the same fabulous portraits on main stairs….There is no lift in this hotel…beautiful.
Hannah
08 Oct, 2025
Burry Port, UK
Enjoyed Most
We had the most amazing time, The food was out of this world! We enjoyed the games room and lovely walks down to the sea.Fantastic location. We felt like we had gone back in time, such a warm friendly atmosphere. staff were brilliant and there for all your needs Just wish I had known there was a swimming pool and sauna etc would have bought my swimwear.
Deborah
06 Oct, 2025
Bishops Stortford, UK
Enjoyed Most
Been 5 times. Great food and service. via Travelzoo. good value will go again
New games room is better
Other Comments
Lovely area kids love the new games room
Raymond
06 Oct, 2025
Farnborough, UK
Enjoyed Most
The hotel is in a fabulous situation facing the sea. Staff are all really friendly and helpful. The food is good. We are regular returners
Chandrika
06 Oct, 2025
Purley, UK
Enjoyed Most
We return to Knowle house at least 2 times a year to enjoy the fantastic location. Hotel is very faded but comfortable and clean - a bit like putting on a pair of comfy old slippers. Rooms are well equipped with storage and bathrooms fine with lots of reliable hot water. Yes, the whole hotel needs a huge makeover but that would probably mean most of the folk who return there time after time will be priced out of it. The food is simple but tasty and staff hardworking but cheerful. Lots of lovely walks from the hotel and nice pub and the Pig on the Beach in easy walking distance. Bus stop to either Swanage or Bournemouth across the road so no need to use the car during g your stay if that suits you. We’ve already booked to return again in March.
Joy
04 Oct, 2025
Pinner, UK
Enjoyed Most
Great location and loved the outdoors swimming pool, lots of friendly polite staff, very good quality food and good choice of food
Other Comments
Bathroom was tired and small I.e very small bath tub, good powerful shower over bath but difficult to maintain water temperature and shower screen too small to keep,water in shower area. Also thin walls we could hear folk next door talking
Yvonne
03 Oct, 2025
Huddersfield, UK
Enjoyed Most
Because we booked through Travelzoo we felt we were given the rooms that may not have been otherwise used ,very basic but clean . Lack of furniture in room ie: only had a tiny table 12" square but staff obliged with a bigger one. Huge television taking up room on top of the chest of drawers. Cabinet over sink had to be praised open with a spoon ever time no handle. Bed comfortable and room warm
Other Comments
Excellent two course meal ,starter and mains but not allowed to change starter for a sweet ,a sweet was extra and came with a 10% gratuity. We thought the meals were paid for but in fact every time a waiter served you there was a 10% gratuity fee added . This we found out when the final bill came under the door on the day of departure !!
helen
03 Oct, 2025
Trowbridge, UK
Enjoyed Most
Stayed in the courtyard this time . Excellent as we had a garden space to enjoy our coffee in the sun
Other Comments
Staff are absolutely superb and hardworking and management welcoming and helpful all delightful
patricia
02 Oct, 2025
Weybridge, UK
Enjoyed Most
Lovely room with great view. Really enjoyed the food. Would definitely return.
Sian
02 Oct, 2025
Banstead, UK
Enjoyed Most
Lovely, great food for dinner great breakfast
Ian
02 Oct, 2025
Yeovil, UK
Enjoyed Most
Lovely period property.. Attentive staff...
Room with a perfect view...
Perfect location...
Other Comments
Great for all age's whether young or older..
Pope
30 Sep, 2025
Pontypool, UK
Enjoyed Most
This was our third visit to the Knoll and probably not our last.
Great location, efficient staff and a really varied menu.
Other Comments
I do think that you need to inform visitors that a service charge will be waiting for you on departure. This is in place of a gratuity box, which I don’t have a problem with as it is shared by all members of staff.
Alan
28 Sep, 2025
Bicester, UK
Enjoyed Most
Had a loverly stay meals were good breakfast needs to be a little bit more exciting .
Other Comments
Beds seem to be very hard.
Graham
26 Sep, 2025
Tonbridge, UK
Enjoyed Most
We really enjoyed the relaxed country house vibe. Yes it looks a little tired in places but there's plenty of spaces to sit and enjoy the views and lots to do on site with golf clubs, tennis racquets, etc. provided plus lovely walks from the door and just a short drive to most local landmarks. We look forward to our next visit.
Other Comments
The hotel
Breakfast could have been a bit more varied (maybe a fish option and a choice of breads and spreads) but the evening meals were excellent and the menu was completely different each evening.
There was a ready supply of hot water and a good shower. For sure we have stayed at grander places but this feels like a comfortable family home with its interesting pictures and mementoes and offers a different style of getaway.
Ann
25 Sep, 2025
Ludlow, UK
Enjoyed Most
Lovely hotel. Hoping it won’t lose the genteel and vintage atmosphere when it’s refurbished.
LIz
24 Sep, 2025
Exeter, UK
Enjoyed Most
Excellent value with good quality dinner and accommodation. Great access to beach and countryside walks.
Elizabeth
23 Sep, 2025
Marlow, UK
Enjoyed Most
Very clean,staff all very pleasant and food exhalant
Kevin
22 Sep, 2025
Reading, UK
Other Comments
Great location for walks and beach. Very helpful, pleasant service.
DJ
21 Sep, 2025
Marlow, UK
Enjoyed Most
Relaxing, but plenty of activities if you want.
Barbara
21 Sep, 2025
Fareham, UK
Enjoyed Most
Really enjoyed our 2 nights except for the fact that water dripped through the ceiling of our room on second afternoon
Lynda
17 Sep, 2025
Petersfield, UK
Enjoyed Most
Great location, friendly efficient staff. Excellent food quality and good value for money
Other Comments
Disappointed with room, very cramped. Lack of shelving in the bathroom. No were to put soap bags and toiletries, very hard bed
Edward
16 Sep, 2025
Wimborne, UK
Enjoyed Most
Chance to catch up with friends in a quirky hotel stuck in a bit of a time warp. Bedrooms a bit tired, and waiting staff a bit hit and miss, but the food was delicious and the location is fantastic.
Other Comments
Watch out for gratuities charged by bar for each order, even though we went to the bar to order the drinks, and the wine was brought to the table but not opened or poured for us! Luckily the charges were dropped when we queried the bill but shouldn’t really have been put on in the first place.
Elizabeth
15 Sep, 2025
Shaftesbury, UK
Enjoyed Most
Old world charm in one of the most stunning locations on the south coast.
Carol
15 Sep, 2025
London, UK
Enjoyed Most
Our family love Knoll House and come back every year.
Joe
15 Sep, 2025
Alton, UK
Enjoyed Most
Enjoyed our time at the hotel after a shaky start but all worked out well
Heather
14 Sep, 2025
Bridport, UK
Other Comments
Beautiful location, wonderful staff and really lovely food.
ANGELA
13 Sep, 2025
Farnham, UK
Enjoyed Most
Very relaxing break with our adult daughter. Food very good, staff always attentive, can’t beat the location.
Pat
13 Sep, 2025
Poole, UK
Enjoyed Most
Although the hotel itself is looking rather tired these days, the rooms are spotlessly clean and the staff very helpful and friendly. The restaurant is excellent and has gone up a notch as the food is very well cooked and presented and good portions at very reasonable prices.
Other Comments
You cannot beat the location of Knoll House and we will certainly be returning.
judy
12 Sep, 2025
WEYBRIDGE, UK
Enjoyed Most
Unique ambience and charm.
Delaine
05 May, 2025
Horsham, UK
Enjoyed Most
This is our tenth visit - says it all
Alison
03 May, 2025
Epsom, UK
Enjoyed Most
Location
Other Comments
The room was ok- everything looked tired.
Stella
02 May, 2025
Folkestone, UK
Enjoyed Most
Wonderful stay at this hotel, staff were so friendly and helpful. The food was excellent, presented well and good choice. We absolutely loved it and will return.
Other Comments
Would of preferred a larger bed, which I will request next time.
Tracy
01 May, 2025
Eastchurch, UK
Enjoyed Most
Excellent location, food and accommodation. Our third visit and we will return.
Grenville
01 May, 2025
Wimborne, UK
Enjoyed Most
Although a bit dated in decor, it has a lovely feel .. the staff were wonderfully polite.. and I love the fact they still use good old fashioned white tablecloths which is a lovely touch
Caroline
01 May, 2025
Southampton, UK
Enjoyed Most
I love knoll house because it’s like stepping back into a story book in that it’s how things used to be. I love its grounds and location and ease of crossing the road to the golf and tennis and fabulous Studland Bay and the walks around this area.
Helen
01 May, 2025
Sheerness, UK
Other Comments
We discovered that the end of our bed was soaking wet not long after we had arrived! I went to Reception and Housekeeping was immediately summoned. The young lady inspected it in front of us – the water had seeped right through to the mattress. She explained that the mattress would have to be turned over and complete new bedding put on, so rather than watch over her we repaired to the bar. When we returned to our room after dinner, we sort of expected a card on the bed with apologies and perhaps the offer of a bottle of wine the next evening with dinner – but no, nothing, nor was there any discount taken off our bill at the end of our stay. We still had a wonderful break at Knoll House - the outdoor pool was a real treat in the hot weather - and we will return, but this episode highlighted the need for some Customer Service training.
Geraldine
01 May, 2025
Bristol, UK
Enjoyed Most
Fantastic location. Quirky hotel, love the ambience, food and atmosphere Third visit, will definitely return.
Gillian
01 May, 2025
Swindon, UK
Enjoyed Most
Very enjoyable stay. Room was adequate although a little small. Evening meal was a bit under par. Breakfast very good. Ridiculous service charges on drinks.
Would certainly go again but would probably prefer not to have evening meal.
Sue
29 Apr, 2025
Farnham, UK
Enjoyed Most
We always enjoy staying there. The position for Studland is prefect. We enjoy the pool and the setting.
P
29 Apr, 2025
Reading, UK
Enjoyed Most
We had hot weather and it was a perfect gem to find.so close to the beach. Smashing pool, nice temperature. Great food.
karen
29 Apr, 2025
Alton, UK
Enjoyed Most
drinks too expensive
Other Comments
no
brian
29 Apr, 2025
Newport, UK
Enjoyed Most
The staff at Knoll House are so lovely and pleasant. The hotel has a style that is eclectic. The rooms are well equipped and can vary from a sea view room with a balcony to two rooms one as a bedroom and other a seating area. Downstairs is a warren of rooms so visitors can disappear to read on cozy sofas and chairs, to the bar, the games room and others. We enjoy the food here, a great chef and the views to old Harry and the IOW on a clear day. The beach is exceptional and the woodland to the back of the hotel a joy to walk in.
Annette
27 Apr, 2025
Brighton, UK
Enjoyed Most
Lovely old hotel felt like I’d gone back in time but in a nice way
Room was a little cramped with the dog as well but nicely done up. It would be awful for this place to become very modern
Spa could do with a bit of attention and maybe have more staff around for it
Ate them every night and the food was great
All the staff were lovely
Tracy
26 Apr, 2025
Derby, UK
Enjoyed Most
Beautiful location & stunning view
Other Comments
The Hotel is old & could do with an upgrade & external painting. However it is clean & comfortable.
The Restaurant food was excellent but the service was very slow.
LORAINE
26 Apr, 2025
Coventry, UK
Enjoyed Most
We have been several times and love the hotel and the area.
Other Comments
It needs a refurbishment, but we love its charm. The view from the hotel is amazing.
Jane
26 Apr, 2025
Ventnorniton, UK
Enjoyed Most
Always enjoy it. Fab location, good food and service. Decor is tired-shower over bath didn’t work very well, duvet was small, spa facilities desperately need updating. The beach is wonderful!
Susan
25 Apr, 2025
Bradford-on-Avon, UK
Enjoyed Most
The hotel is in a wonderful location.
Old Harry Rocks on a sunny Spring day is a fantastic view.
We stayed for dinner and breakfast. Both very tasty. (as vegetarians)
Staff very friendly but lacked real leadership as some were clearly new.
The hotel is tired but clean and warm with lots of nice toiletries and hot water.
Come on planners get an agreement to develop.
Colin
24 Apr, 2025
Christchurch, UK
Enjoyed Most
Amazing relaxing hotel, very traditional like a country house. Staff and food and rooms all grest
Eva
22 Apr, 2025
High Wycombe, UK
Enjoyed Most
Wonderful setting and food
Elaine
18 Apr, 2025
Sheffield, UK
Enjoyed Most
Great stay,lovely room with garden and sea view. Evening meal usual excellent food. Breakfast, self service buffet, with hot andcold choices.
Other Comments
Free parking, with local open top bus to Swanage or Bournemouth stopping close by. Lovely walks to Studland Bay and local village pub across Knoll House land or beach.
Susan
17 Apr, 2025
Southampton, UK
Enjoyed Most
I booked a twin room and was given a pokey double.
tony
15 Apr, 2025
Langport, UK
Enjoyed Most
We first saw Knoll House Hotel a couple of years ago from an open top bus going from Swanage to Bournemouth vis the ferry and thought what a great location it was in, so determined to check it out when we got home from that holiday. I looked at the tripadvisor comments at that time and decided that there were some poor comments that frankly, put us off visiting at that time.
But we recently decided to give it a try and we are so glad that we did. We had a reasonable room situated around a courtyard and everything that we needed was there. Parking was slightly random but it seemed that everyone managed to park ok each of the 2 nights that we were there (despite one car managing to occupy a space for 4 or 5 cars by parking right in the middle of a pair of trees instead of over to one side and also parking centrally lengthwise rather than going forward to allow a car park behind. That is typical of certain members of the public who have no regard for others and always deem themselves to be “right” – probably the same type who previously gave the poor tripadvisor scores, because we saw no reason for anything below high results.
We had nothing but good service throughout – everyone was friendly and helpful if needed. All food was a very quality – nice breakfast (a little limited selection but what was there was cooked well and the hot food was just that – hot (often served slightly cold in may places). Our dinners (over 2 nights) were also to a high standard – very tasty.
But the location really sets this hotel apart. Bus stop just outside making easy access to nearby towns (as above). There is a path through woods just across the road, which leads down to the superb beach. This can be used to walk to Studland avoiding the main road. There is a great pub in Studland (Bankes Arms) and it is the start of a great walk to Old Harry Rocks and the adjacent cliffs towards Swanage. You can either make it a circular walk skirting a small community ending at Studland Cross, or continue into Swanage and bus back.
There are other facilities at the hotel including a spa, swimming pool, tennis court and golf pitch and putt but we did not use them as we had limited time and with good weather we were exploring the area.
We will look to return.
Graham
14 Apr, 2025
Yateley, UK
Enjoyed Most
an absolutely lovely 2 day break-
Frances
12 Apr, 2025
Shoreham-by-Sea, UK
Enjoyed Most
Excellent value for money and great location.
Breakfast and evening meal were both very good.
Belinda
06 Apr, 2025
Bognor Regis, UK
Enjoyed Most
Nice location overlooking the sea. Nice quiet room, Staff friendly and helpful.
Other Comments
They made us a reservation in the restaurant for dinner as we were on DBB deal
Charlie our waitress was really good throughly enjoyed our stay
Carol
06 Apr, 2025
Tunbridge Wells, UK
Enjoyed Most
A lovely hotel in a very nice setting. Great atmosphere and views from property. Friendly and helpful staff. A nice place to relax, but also to easily get to other places.
ANDY
06 Apr, 2025
Sutton, UK
Enjoyed Most
The weather was perfect and we enjoyed our stay at Knoll House, good food and nice accommodation.
Heather
06 Apr, 2025
Budleigh Salterton, UK
Enjoyed Most
Our 4th visit with Travelzoo. Love the hotel.
Other Comments
As a person of a certain age Enid Blyton books were my go to when I was younger so I loved the fact that she stayed there and used the area for inspiration in many of her books.
Michael
06 Apr, 2025
Crewkerne, UK
Enjoyed Most
Our 6th visit. Location superb and evening meal excellent. Rooms in main building preferable due to noise issues.
Other Comments
Some rooms subject to noise due to thin walls.
Elizabeth
05 Apr, 2025
Marlow, UK
Enjoyed Most
Great area for walking and bus route
Eric
04 Apr, 2025
HIGH WYCOMBE, UK
Other Comments
The service and all the staff were excellent. The evening meal was also v gd
Margaret
04 Apr, 2025
Ferndown, UK
Enjoyed Most
Great location for exploring the area. Hotel comments - Nice room double aspect, evening meals good, breakfast a little basic on options compared to many hotels these days.
David
04 Apr, 2025
Marlow, UK
Enjoyed Most
Most enjoyable stay food and service excellent.
Hotel a bit dated now but this made the visit more enjoyable.
John
02 Apr, 2025
Sidcup, UK
Enjoyed Most
A very traditional hotel with a homely feel. Caring staff and we felt looked after. It’s an older building so it has some quirks of room layout but I can forgive those for all the plus points. Food in the restaurant was very good and beautifully presented.
Liz
02 Apr, 2025
Bradford-on-Avon, UK
Enjoyed Most
Great location and food
Jane
01 Apr, 2025
Kenley, UK
Enjoyed Most
Overall very enjoyable experience, food mostly good. Room excellent and well appointed with lovely view
Other Comments
Wine prices excessive
Lindsay
01 Apr, 2025
Chichester, UK
Other Comments
Such an amazing location great food and such lovely staff
Debbie
01 Apr, 2025
Enfield, UK
Enjoyed Most
Perfect
Other Comments
Staff and location are excellent.
David
31 Mar, 2025
Swindon, UK
Enjoyed Most
Wonderful weekend, we took our friends there. They are extremely picky but they thought it fabulous. Food was excellent.
mary
31 Mar, 2025
Croydon, UK
Enjoyed Most
Great location, activities and most of all lovely staff and great food.
Other Comments
Quirky in a nice way. Hotel holds history from WW2.
The restaurant has lovely staff and couldn’t do enough for you, polite and professional. The food was served nice and hot with the menu changing daily. All cooked from scratch good portion and very tasty. Couldn’t fault it.
Debra
30 Mar, 2025
Epsom, UK
Enjoyed Most
Excellent food at dinner; breakfasts less so. They were more in the Premier Inn category!
Other Comments
Big difference in the quality of rooms between two couples booking at the same time through Travelzoo. The inferior room was in a location across a dark and hazardous yard, had no sockets near the bed and no Wi-Fi (despite reception asserting that it was ‘usually okay’). Although this was inconvenient and slightly irritating in this day and age, it did not negate the overall positive experience.
Excellent staff - Gonzo, Neil and Eva in particular were friendly, professional and the chef was very accommodating in adapting a dish for a vegetarian.
Thomas
30 Mar, 2025
Cambridge, UK
Enjoyed Most
Friendly staff and relaxed hotel
Vaughan
30 Mar, 2025
Hengoed, UK
Enjoyed Most
Rooms are dated. Staff very attentive and helpful. Dinner, a good experience.
Other Comments
Breakfast very basic. No healthy options
Andrew
29 Mar, 2025
Luton, UK
Enjoyed Most
really good staff food excellent
brian
29 Mar, 2025
Langport, UK
Enjoyed Most
Great food. Lovely staff. Close to beach.
Jillian
29 Mar, 2025
Sidmouth, UK
Enjoyed Most
Fantastic location but a rather tired hotel. Our room was rather quirky and overdue an update. Staff very pleasant and food was good
Steve
28 Mar, 2025
Amersham, UK
Enjoyed Most
Very enjoyable. Great location for wandering around the various Studland bays and footpaths.
Pauline
28 Mar, 2025
Swindon, UK
Other Comments
Lovely old fashioned hotel Great location and spectacular views.staff all very helpful and friendly
Choice of oat milk a real bonus
Mary
28 Mar, 2025
Steyning, UK
Enjoyed Most
Friendly staff
Other Comments
The hotel was very dated, bedroom not well designed as not much space with slanted ceiling. Views from bedroom looking out over flat roof which needed attention. Disappointed with dinner as option was to have 2 courses for £27.50 and then were charged on our card for tipping the staff, feel this should be optional charge.
Wendy
28 Mar, 2025
Weymouth, UK
Other Comments
I got Norovirus the day before and therefore could not use the voucher . All very very unfortunate and the trip was sadly missed in many ways.
Tina
27 Mar, 2025
Nr Billingshurst, UK
Enjoyed Most
Lovely relaxing environment. Fantastic location with easy access to Studland Beach, Swanage, etc. Excellent food.
Other Comments
Lovely old-fashioned hotel ... if only there were more like this!
Lesley
27 Mar, 2025
Oxford, UK
Enjoyed Most
Wonderful hotel. Very dog friendly. Superb location almost on the beach. Heathland walks outside the door.
Other Comments
We have already booked to go back!
Cathy
27 Mar, 2025
Alton, UK
Enjoyed Most
Loved it. Felt like stepping back in time
Mary
25 Mar, 2025
Poole, UK
Enjoyed Most
It was great. Lovely suite of rooms. Very quiet and the service was excellent. Great breakfast and an excellent dinner in the evening. Couldn’t fault it, we thoroughly enjoyed it
Other Comments
What more can we say, easy parking, wonderful views and very cosy.
Barry
25 Mar, 2025
Wareham, UK
Enjoyed Most
Very comfortable slightly retro hotel, very dog and child friendly with separate area for doggy diners. Food was perfect, very helpful friendly staff.
Julia
24 Mar, 2025
Staines, UK
Enjoyed Most
Had a lovely time.
Other Comments
Staff are wonderful. So polite and helpful.
Diana
24 Mar, 2025
Northampton, UK
Enjoyed Most
excellent very friendly staff
shirley
23 Mar, 2025
Gosport, UK
Other Comments
The staff were quite rude, 2 members of team were lovely. Generally staff were unhappy, rude and lacking in hospitality. The menu was poor, and there was an issue with boiler so no hot water until 5pm the heating never returned. But we were given electric radiators. Uncomfortable bee and pillows. Tired hotel, in need of attention/modernising. Great location, potentially could be a lovely hotel. It was a really disappointing stay. My bookings via travelzoo have normally been lovely
Alison
23 Mar, 2025
Bournemouth, UK
Enjoyed Most
Room lovely , spacious and warm. Food nice and plenty of choice
Other Comments
Damien on reception kindly looked after Daisy the dog whilst we had our dinner.
Elizabeth
22 Mar, 2025
tiverton, UK
Enjoyed Most
good but rediculous priced wine.
Other Comments
cheeky puting 10% on food and drinks you buy yourself
raymond
22 Mar, 2025
Tonbridge, UK
Enjoyed Most
Restaurant dinner was, on the whole, excellent. Of the three nights we stayed, I did have to send one meal back. Waiting staff were friendly and helpful.
Buffet style breakfast was adequate. I've had far better in terms of quality and choice, but also had worse.
The hotel room was rather shabby, but had all we needed. Cleaning staff were a joke. One night I left dirty towels on the floor (to mop up water from faulty shower) but they were not changed, presumably because they weren't left in the bath, as per note on the wall. Next day, room wasn't cleaned at all. Then, on the last day, there was no hot water at all.
The staff on reception were as helpful as they could be, but the room phone didn't work either, so I lost count of the number of times I made the 100m walk to Reception to complain.
The spa/sauna/steam room complex was nice, but the showers in there did not work.
In summary, if I had paid full price (£170+ per night) I would have demanded my money back. As it was, the deal through Travelzoo made the break acceptable price-wise, but still not an excuse for an appalling state of affairs.
Other Comments
Quaint hotel that seems stuck in a time warp, and also appears not to know whether it is a high class hotel or a holiday camp.
Brilliant location.
david
22 Mar, 2025
Bude, UK
Enjoyed Most
Lovely friendly hotel in a superb area.
Marion B
21 Mar, 2025
Sittingbourne, UK
Enjoyed Most
The hotel is very tired and needs updating.
The bathroom had no washbasin, it was in the bedroom so not convenient.
The dining room was cold and several people complained.
We paid extra for a Seaview but didn't have the benefit of it as our room was on the ground floor , had net curtains which we couldn't really open as other guest would walk past our room.
Other Comments
Food was good and staff very friendly
Janet
21 Mar, 2025
Taunton, UK
Enjoyed Most
Perfect location and the staff were excellent. Great facilities - games room with pool table, table tennis and table top hockey. Excellent tennis courts; pitch & putt needs some maintenance but given the time of year the course was playable. The room was fine but the en-suite was on the small side but clean and everything worked fine.
Other Comments
We thoroughly enjoyed our 2 day stay at your hotel and we’re impressed with the professionalism of your staff. A bigdonnydon@gmail.com thank you.
Don
21 Mar, 2025
Eastleigh, UK
Enjoyed Most
Bar staff were good and the restaurant was satisfactory which obliging staff.
Other Comments
Heating in the bedrooms failed on the first evening. The staff knew this but failed to tell us. When approached we were told that the engineer would be there in 10 minutes. 2 hours later the "engineer" was 20 minutes away. Heating was restored the following day. Later in the evening electric heaters were provided. The whole hotel is shabby, run down and very tired and in need of maintenance. There was no sign of a duty manager, unless it was the receptionist. The whole place seems to be influenced by its purchase by Kingfisher Hotels who appear have no interest in the present customers. Their interest is the development of the site only. Could have been good with care and attention.
Tim
21 Mar, 2025
Waterlooville, UK
Enjoyed Most
Great staff. Excellent food. Decor dated but very clean. Location was the best for our walks and a good bus service opposite the hotel.
Lindsay
21 Mar, 2025
Warwick, UK
Enjoyed Most
This was our third visit. I'm sure we'll be back again. Great location close to the beach and other attractions. Very good dinner and breakfast. Helpful and friendly staff. Attractive decor and all areas clean.
Clive
20 Mar, 2025
Reading, UK
Other Comments
Old world charm ,lovely atmosphere and such friendly staff
Sherree
20 Mar, 2025
New Milton, UK
Enjoyed Most
Positioned perfectly for great walks! Cosy bed, fluffy towels. Responded quickly when we had problem with cold radiator.
June
19 Mar, 2025
Tadworth, UK
Enjoyed Most
Lovely old hotel, charming! The location is amazing, had a fabulous few days here
Sherree
19 Mar, 2025
New Milton, UK
Enjoyed Most
Great ambiance very quirky with so much to do. Lovely location very close to beach and interesting local places
Other Comments
Definitely worth a visit before they make any changes which I think will happen soon
Nigel
19 Mar, 2025
Dorking, UK
Enjoyed Most
I love staying at at Knoll House . We had a Seaview suite on a very reasonable TRAVELZOO deal. It was on the ground floor with outside seating and the view was wonderful. But I think many people would describe the room as tired. For us it was fine. Alll part of the character of the hotel and that is it’s charm. If that was changed and it became another soulless modern building I would not go back.
Other Comments
Food was excellent but noticed reduced breakfast options since our last visit. However for the price we paid it was. More than adequate.
Christine
19 Mar, 2025
Hoddesdon, UK
Enjoyed Most
Good value. Just be careful of gratuities added to bill
Ann
17 Mar, 2025
Plymouth, UK
Enjoyed Most
Lovely, friendly but unobtrusive staff. Good menu and tasty, well cooked food. Tables well presented with clean white table cloths, napkins etc. Hotel in great location. Comfortable and clean bedroom with lovely sea- view, worth paying extra for. We really enjoyed our second stay here and hope to come again.
Other Comments
The hotel building is tired but this in a way adds to its charm. Hopefully the proposed new development will not completely eradicate the sense of tradition, faded gentility and the welcoming ambience.
Anne
16 Mar, 2025
Crowborough, UK
Enjoyed Most
Lovely restful hotel, clean rooms , friendly staff and good food, we will return!
Tracy
16 Mar, 2025
Sutton, UK
Enjoyed Most
Loved the vintage feel to the hotel while still having all mod cons. Comfortable rooms, good food, lovely location.
Elizabeth
15 Mar, 2025
Poole, UK
Enjoyed Most
We had a lovely 2 nights. Food delicious, service great, bed comfortable. Room 6 was small but had a separate sitting room. Weather kind but very cold outside. Due to my mobility problems we hired a beach buggy from The National Trust for me.
Other Comments
Staff in dining room very cheerful and kind and provided a soft cushion for my chair as I was suffering from bad sciatic pain. My husband enjoyed the golf course and the swimming pool.
Anthony
15 Mar, 2025
Buckingham, UK
Enjoyed Most
Our 7th visit which tells it all. Such a fabulous location.
Joy
15 Mar, 2025
Pinner, UK
Enjoyed Most
Xxxxxx
Other Comments
Xx
Alan
14 Mar, 2025
Malmesbury, UK
Enjoyed Most
Perfect Hotel with a wonderful range of activities, close to a beautiful sandy beach. The food is excellent & all the staff are friendly, courteous & extremely helpful. We stayed in a sea view room.
Marc
14 Mar, 2025
Frome, UK
Enjoyed Most
Lovely and relaxing, in a hotel full of traditional charm. Perfect fo an out if season break.
Kathleen
13 Mar, 2025
High Wycombe, UK
Enjoyed Most
Room was nice and big,but bathroom was need of a new shower as it was not fastened to the holder properly and needed a de scaler. My husband unavoidable almost soaked the bathroom as the shower head didn't fit properly in the holder. Meal was great and also breakfast. Could not fault the staff. Would definitely recommend.
edwina
13 Mar, 2025
POOLE, UK
Enjoyed Most
An enjoyable break.
Other Comments
Excellent food and catering. Support staff very good, courteous and helpful.
Richard
13 Mar, 2025
Hinckley, UK
Enjoyed Most
Loved it
Jennie
13 Mar, 2025
Shoreham-by-Sea, UK
Enjoyed Most
Nice position. Very good staff and food
Carol
13 Mar, 2025
Stratford-upon-Avon, UK
Enjoyed Most
Very friendly staff, good room, advice on types of room available. Nothing is too much trouble for them. Must have been 6+ times already
patricia
13 Mar, 2025
WeybridgE, UK
Enjoyed Most
Beautiful location, relaxing atmosphere and very good food. Rooms and spa need a little TLC but excellent value for money and very enjoyable break.
Kathryn
12 Mar, 2025
Bournemouth, UK
Enjoyed Most
Beautiful location, relaxing atmosphere and very good food. Rooms and spa need a little TLC but excellent value for money and very enjoyable break. High chairs & cots were available, also a children's menu .
Kathryn
12 Mar, 2025
Bournemouth, UK
Enjoyed Most
Great food, a bit dated but that added to the charm.
Nicholas
12 Mar, 2025
Portsmouth, UK
Enjoyed Most
Fantastic location. Beautiful area to explore and lots to do for any age group at the hotel. So impressed by the quality of the food and all the staff were engaging and friendly.
Other Comments
The bed was quite firm but staff gave me a topper when I asked. The pillows could do with replacing. Saying all this, would definitely return to this little gem of a hotel.
Lucinda
12 Mar, 2025
Haywards Heath, UK
Enjoyed Most
Great base to explore the area. Friendly welcome and good food.
Steve
11 Mar, 2025
Bristol, UK
Enjoyed Most
The location was idyllic. The food great. Somewhat old fashioned and dated in the rooms we stayed in, but adequate.
Other Comments
The swimming pool is very small. 4 strokes and you are at the other end., so no good for a real swim. Great for kids though just to splash around.
Janet
10 Mar, 2025
Poole, UK
Other Comments
Eccentric hotel. Great location.
J
10 Mar, 2025
London, UK
Other Comments
We had a great stay. Wonderful staff and wonderful facilities and feeling to the hotel.
Thank you.
Philip
10 Mar, 2025
Nailsea, UK
Enjoyed Most
Always fabulous and friendly staff
Sophie
09 Mar, 2025
Bournemouth, UK
Enjoyed Most
It for 4 of us sisters for my youngest sisters 40th birthday. We had the best weekend, which was helped by the weather. But we loved the hotel and the location.
Dionne
08 Mar, 2025
Bognor Regis, UK
Enjoyed Most
Wonderful relaxed time , great food & service . Great local walks & beaches
Other Comments
So comfortable
Mary
08 Mar, 2025
Hinckley, UK
Enjoyed Most
Relaxed atmosphere, clean and comfy rooms. Good food. Friendly and helpful staff. Superb area for walking or cycling. Fantastic beach.
Other Comments
A step back in time - in a positive way.
Peter
08 Mar, 2025
Reading, UK
Enjoyed Most
Used to work there; love the quirky atmosphere in spite of a very tired looking exterior and lots needed indoors. Food and service still lovely.
Other Comments
Shame the owners seem unprepared to spend money on the property.
Hazel
08 Mar, 2025
Tadley, UK
Enjoyed Most
Wonderful hotel set in a great position opposite Studland Bay. Lovely staff and cosy atmosphere. Really enjoyed our stay.
Caroline
08 Mar, 2025
HamptonHampton, UK
Enjoyed Most
Charming hotel. Great facilities. Fantastic staff. Good food.
Sharon
07 Mar, 2025
Staines Upon Thames, UK
Enjoyed Most
Perfect location. Hotel is comfortable and welcoming. Fabulous food and a delightful staff team.
Other Comments
Brilliant customer support from travel zoo regarding our stay- phone answered by a real person on the first ring! And our enquiry swiftly resolved. Thank you.
Lynn
07 Mar, 2025
Maidstone, UK
Enjoyed Most
Delicious food, friendly staff, a lovely experience.
Julie
06 Mar, 2025
Wareham, UK
Enjoyed Most
Food excellent, rooms disappointing. The hotel is old and tired desperately in need of a refresh.
Other Comments
Great hotel if you’ve got a dog and enjoy walking.
Margaret
06 Mar, 2025
Banbury, UK
Enjoyed Most
Cosy welcoming hotel in a wonderful location. Great base for exploring the area. Good food. Friendly helpful staff. A great relaxing few days.
Anne
06 Mar, 2025
Poole, UK
Enjoyed Most
It was in a superb location. The room was a bit jaded but warm and comfortable and the little balcony was a plus with the views to the sea. The sunset was fabulous. Food was first class and as my husband does not eat pork we had a varied menu and he lived the food
Valerie
05 Mar, 2025
Coulsdon, UK
Enjoyed Most
As always we had a lovely time at this quintessential hotel, located in the most beautiful setting overlooking the sea and Old Harry Rocks. Everything was perfect, room, service and food. Always love a swim in the small indoor pool, jacuzzi and steam room.
Mrs E A
05 Mar, 2025
POOLE, UK
Enjoyed Most
relaxing and very accommodating.
Other Comments
staff were very pleasant and the environment had a lovely ambiance . The food was excellent and service very professional .
Sharon
04 Mar, 2025
Nottingham, UK
Enjoyed Most
Beautiful blue sky with fantastic views. Lovely room. Lounge area dated. Good food and good staff.
Judith
04 Mar, 2025
Bournemouth, UK
Enjoyed Most
As always an enjoyable stay, lovely Evening meal, friendly staff.
Ian
04 Mar, 2025
Gloucester, UK
Enjoyed Most
Amazing location and friendly and helpful staff. Hotel is old school and that's part of the charm. We had a wonderful stay and will definitely return.
Catherine
04 Mar, 2025
Banstead, UK
Enjoyed Most
Great weekend away ! Fab hotel, staff & food. Dinner was great and doggy dinning was a great option. Truly dog friendly hotel.
Helen
03 Mar, 2025
Weston-super-Mare, UK
Enjoyed Most
Another lovely weekend in this period hotel. The voucher covers cost of most of the evening meal and the breakfast is very good.
Other Comments
I usually stay when rowing at the Coastal Rowing Academy in Studland Bay. A short walk over the golf course to this centre, so it is ideal for me.
Barbara
02 Mar, 2025
Torquay, UK
Enjoyed Most
Knoll House is the type of hotel rarely found in this modern world. It has an old fashioned charm - it has not been knocked about to satisfy current trends. The walls are covered in pictures and photos showing Knoll House and the surrounding area taken over the last 60 or so years. The whole atomosphere is conduction to a relaxed holiday.
Other Comments
I did not experience any problems with my account on leaving, However, on each morning I witnessed guests who were confused by and did not understand their bills. The problems mainly arose because when ordering extras from the dining room/bar menus no separate slips were given/signed for by the guests. I appreciate that this would cause additional work for the restaurant/bar staff but each morning the receptionist spent lengthy periods attempting to explain the individual charges appearing on the account. |Many guests were not aware of the staff gratuity charges that appeared and how they were calculated.
Sue
01 Mar, 2025
Taunton, UK
Enjoyed Most
Very friendly, lovely location and good value for money food
Other Comments
General appearance is getting a bit tired in some areas
Julia
01 Mar, 2025
Romsey, UK
Enjoyed Most
We really enjoyed our stay. The breakfast was buffet style but plenty of options to start the day. Evening meal was great value and a lovely menu, no frozen reheated pub meals here. Yes you pay service charge on any drinks or extras ordered with meals, but we would have chosen to leave something for staff anyway, so not a problem. We asked to book for family trip for our golden wedding but not taking advance bookings as planning permission applied for to make changes. So make the most of bargain prices before the change happens!
Annie
28 Feb, 2025
Eastleigh, UK
Enjoyed Most
It was a trip with my daughter. Everywhere was clean. Disappointed pool and spa were closed.
John
27 Feb, 2025
Letchworth Garden City, UK
Enjoyed Most
It is like having a warm hug at this hotel . Just a home from home but with excellent staff
Other Comments
Having used this hotel several times, I would like to high light that I have never got a correct invoice for money we have spent . You must check the bill carefully
Patricia
27 Feb, 2025
Bournemouth, UK
Enjoyed Most
Great old fashioned hotel in delightful surroundings
Susan
26 Feb, 2025
Petersfield, UK
Enjoyed Most
Some of the hotel has been refurbished like our room but we had an adjoining door and could hear the TV really loud through the door from the adjoining room. Obviously for families.
Other Comments
The outside walls look like they need a coat of paint but it is such a lovely location and the food was wonderful.
Gary
25 Feb, 2025
Waterlooville, UK
Enjoyed Most
Was for birthday treat and most enjoyable
marion
25 Feb, 2025
Poole, UK
Enjoyed Most
Nice menu for dinner; food well presented.
Noisy bedroom doors caused numerous disturbances due to poorly adjusted door closers.
Peter
24 Feb, 2025
Plymouth, UK
Enjoyed Most
Very good stay, polite and receptive staff. Looking rather tired and needs refurbishing
Other Comments
Check out was arduous and there were large queues forming. Only one till to process system. Would benefit from another till to enable 2 guests to check out at same time
Joanne
24 Feb, 2025
New Malden, UK
Enjoyed Most
Hotel has an amazing position opposite studland beach, rooms are dated, but communal areas have a lovely feel. Food was nice too.
Nicola
24 Feb, 2025
New Malden, UK
Enjoyed Most
It was fine
Mrs A H
22 Feb, 2025
St Albans, UK
Enjoyed Most
We had a great couple of nights at Knoll House, the food, service and location are ideal. The weather was quite changeable but we still managed to get out and about to explore the area.
Other Comments
The location is ideal to explore Studland beach, the Harry Rocks, Corfe Castle and Swanage.
Stephen
21 Feb, 2025
Alton, UK
Enjoyed Most
We paid extra for a sea view. The room was disappointing, draught from the window. Noisy plumbing. Very thin walls.
The hotel toilets are in desperate need of being replaced. The public toilets in Studland and Poole were better maintained!
On a positive the staff were lovely. The food was good. Location was excellent with a bus stop right outside the hotel and Knoll beach a short walk away.
Other Comments
The hotel needs a huge investment of money for an update.
Lynda
20 Feb, 2025
Alton, UK
Enjoyed Most
A wonderful seaside treat!
Kate
20 Feb, 2025
Swindon, UK
Enjoyed Most
The location
Other Comments
Very dated, cold, toilets unclean.
Karelle
18 Feb, 2025
Newton Abbot, UK
Enjoyed Most
Excellent location for coastal walks. The food is delicious and staff are courteous. The hotel needs updating with the decor.
Thelma
18 Feb, 2025
London, UK
Enjoyed Most
We had a nice room in the courtyard and the food was very good
Amanda
17 Feb, 2025
Guildford, UK
Enjoyed Most
Wry different than what we’re use to
But a pleasantly nice experience
Julie
17 Feb, 2025
Biggleswade, UK
Enjoyed Most
Very friendly ans welcoming place with lots of amenities. Breakfast is excellent buffet style and the "dog friendly" restaurant is very good with a new menu each night.
Chris
17 Feb, 2025
Lyme Regis, UK
Enjoyed Most
As a blind person it was lovely to visit a hotel where all the staff were so considerate and helpful.The food was great and the hotel was very comfortable.
Martin
17 Feb, 2025
Gosport, UK
Enjoyed Most
Greeted by friendly receptionist. Room was warm and just right for one night. Great that there is plenty of parking. Food was good and staff attentive .Travelzoo deal certainly value for money.
susan
16 Feb, 2025
Cambridge, Gloucestershire, UK
Enjoyed Most
We had a lovely couple of days at Knoll House in a sea view room. 2 course evening meal included in the deal, different menu each evening and the food was delicious. Location great, easy walk to knoll beach and old Harry rocks. Corfe Castle and Swanage also well worth a visit!
Sharon
15 Feb, 2025
Cardiff, UK
Enjoyed Most
Charming. Loved all the dogs! Linen used in the dining room a nice touch. Breakfast excellent and evening meal.
Lorna
15 Feb, 2025
Folkestone, UK
Enjoyed Most
The hotel is a little tired but it has a very cosy, homely feel to it. There is a lovely log fire in the main reception room. Everywhere was warm and inviting. The staff were warm, very friendly and helpful.
Other Comments
All the residents we spoke to had been to stay several times and loved it. Although we are not doggie people I think the guests who brought their dogs felt very relaxed and happy. We will definitely go again.
Georgina
13 Feb, 2025
Reading, UK
Enjoyed Most
Been several times, never disappoints
Other Comments
Get outside automatic door shutting devices working properly
Graeme
10 Feb, 2025
Sandhurst, UK
Enjoyed Most
Wonderful stay. Lovely friendly staff and delicious food in the restaurant. Definitely would return.
Other Comments
Our room in the courtyard, 124, was lovely and warm on the afternoon we arrived but no heating at all in the morning so pretty cold. There was also only a very thin duvet on the bed and a thin throw. No blankets or extra pillows in the wardrobe either. The tv is on the low window ledge too so you have to sit bolt upright to arch it as so low. It would be better on the wall or on a unit. These are just a few little points to make guests stay even more enjoyable. Thank you.
Tina
10 Feb, 2025
Bognor Regis, UK
Enjoyed Most
Return visit to this iconic 1930's hotel. Still retains much of its charm, although fraying at the edges. Room upgrade well worth it for the views and food package excellent value.
Other Comments
A few small changes would enhance the stay. Clear out dying plants from entrance pathway pots. Clean out shower heads to remove limescale. Replace soft close fire door mechanism outside room 49.
Timothy
08 Feb, 2025
Wincanton, UK
Enjoyed Most
Nostalgic reminder of another era. Great food and service. Friendly staff. Liked the roaring fire. Location fabulous.
Other Comments
If you like designer modern hotels its not for you. The bathroom is probably the tiniest ewe have ever been in, this was bedroom 14.
Bernadette
07 Feb, 2025
Moreton-in-Marsh, UK
Other Comments
Only thing which could have improved our visit was that room was missing a working desk but we improvised but maybes they could take this n board
Judith
31 Dec, 2024
Quedgeley, UK
Enjoyed Most
Amazing time. Staff great with kids, food amazing and location is perfect
Francesca
24 Dec, 2024
Woking, UK
Enjoyed Most
Great location, comfortable hotel, friendly staff and really good food
Penelope
24 Dec, 2024
Melksham, UK
Enjoyed Most
Great winter break
Other Comments
Old world charm. A bit of a time warp.
Joanne
23 Dec, 2024
Yateley, UK
Enjoyed Most
A most relaxing and enjoyable visit
Other Comments
One small thing that I did not like was the addition of gratuities onto my final bill, it was only £8.09, and not worth making a fuss about. Perhaps it was in the "small print", but I did not like it as I was not aware it was going to be added or how calculated.
NIGEL
17 Dec, 2024
Gloucester, UK
Enjoyed Most
This is the second visit to Knoll house hotel. It's a fab place set in lovely grounds, very close to the beach. Rooms are spacious, food excellent. We will definitely return again next year
JULIE
16 Dec, 2024
Gloucester, UK
Enjoyed Most
Love this place, though I realise it's not for everyone. It's dated, but I think that's it's charm. Homely and comfortable.
Food is very good, as is the service.
What I also love, is that as its not in a town, most people stay around the hotel in the evening, chatting, reading or playing cards. So there is a great atmosphere
Elizabeth
16 Dec, 2024
Bristol, UK
Enjoyed Most
It’s a lovely old fashioned hotel with a lovely atmosphere. The food is excellent.
Julia
15 Dec, 2024
Verwood, UK
Enjoyed Most
A lovely view and sunrise form the sea view room we had. Characterful hotel with lots of history and close to the beach and Old Harry's Rock. We enjoyed the open fire and the table tennis... Excellent evening meal
Sally
11 Dec, 2024
Matlock, UK
Enjoyed Most
Another relaxing stay at this charming hotel. Excellent food, comfortable rooms, stunning location. Please don't change it.
susan
11 Dec, 2024
Lymington, UK
Enjoyed Most
Very much enjoyed our mid-week, mid-winter break.
Other Comments
We have been several times before and always enjoyed it. The staff were excellent throughout.
M
05 Dec, 2024
Petersfield, UK
Enjoyed Most
Location. Comfy bed.
Other Comments
Quality of food at dinner was poor. Bar prices high. 10% gratuities added to all food/drink purchases.
Ann
04 Dec, 2024
Sittingbourne, UK
Enjoyed Most
Lovely atmosphere in this hotel. Dog friendly.
Other Comments
Quirky rooms, quite individually decorated. Spa on site, too. Great for walkers, and handy for the beach.
Karren
04 Dec, 2024
Peasenhall, UK
Enjoyed Most
A very comfortable and friendly hotel, set in beautiful countryside and close to beaches and walks
Other Comments
We definitely intend to return !
Robert295
03 Dec, 2024
Steyning, UK
Enjoyed Most
Excellent attention: we had three minor issues and these were resolved immediately (eg. radiator not working, zapper for TV playing up).
Other Comments
Love the fact that two friends who don't want to share a room can share a suite - have done this several times. The hotel is unique - harking back a century. Shame it may all be altered when building work is done.
Lesley
03 Dec, 2024
Oxford, UK
Enjoyed Most
An unusual hotel. Relaxed but faded
J
02 Dec, 2024
London, UK
Enjoyed Most
It had been recommended as good but not fantastic. Interesting history, large, not many staying and therefore lost some atmosphere. Let down a bit by dinner, menu small and dinner just okay.
Other Comments
Room with a view. Lots of space for clothes,We enjoyed our short stay, staff helpful and friendly. Breakfast was good, speedy.
ALASTAIR
28 Nov, 2024
Blandford Forum, UK
Enjoyed Most
Our overall good experience was spoilt by unexpected charges on an unitemised, unexplained bill which needed to be challenged. £40 corkage for 2 bottles of wine was not mentioned beforehand and gratuity was also added to this. The included dinners each had a gratuity charge as did every drink whether brought to table or ordered in the bar. A dessert was charged which was not ordered and I see that when refunded on request the gratuity was still included. Pity: this soured an otherwise enjoyable break for 10 people in a pleasant, clean hotel.
Nicola
27 Nov, 2024
Bristol, UK
Enjoyed Most
All was well until the morning of checkout. We had taken some fizz with us-a gift as the the five wives have known each other since 1963-61 years!! We asked to borrow some glasses, and we tucked ourselves away in the games room before dinner the night before, to have our drink. NOTHING was said at all when we borrowed the glasses, so when we came to check out, as well as gratuities which had been automatically added, EACH ROOM had been charge £8 corkage for two bottles which they didn't even have to open!! That probably cost more than the wine! £20 a bottle corkage-that is outrageous! What made it worse was nothing was said at the outset, and there was nothing anywhere saying the 'standard corkage fee' was £20! I just cannot get over that!
Other Comments
We enjoyed the food, and the staff were great, with the exception of the reception staff who were economical with the fact that corkage would be added. Had it not been for that and the already added 'gratuities' we would have left the waiting staff and housekeeping a generous tip as we felt the did a good job.
Muriel
27 Nov, 2024
Princes Risborough, UK
Enjoyed Most
Lovely hotel in a very good location, it has a lovely old charm and we felt very relaxed there, The food in the restaurant was really nice, we would definitely return.
Other Comments
The breakfast could be better as it’s a buffet but the food seemed cheap. Also not much choice for breakfast food.
Jayne
27 Nov, 2024
Doncaster, UK
Enjoyed Most
A lovely quaint hotel, friendly staff and a fantastic location.
Other Comments
The staff made us feel welcome at all times making for a most enjoyable stay.
Andrew
26 Nov, 2024
Poole, UK
Enjoyed Most
Staff were very helpful and thre food was very good.
Sheila
25 Nov, 2024
Harpenden, UK
Enjoyed Most
Amazing staff.Food was fabulous. The problem that we had with the heating in our room was resolved within 5 minutes! The only negative was the weather😫. Which obviously was beyond the control of the hotel.
Gillian
25 Nov, 2024
Lancing, UK
Enjoyed Most
Amazing food and service with comfy bed!
Michelle
21 Nov, 2024
Southampton, UK
Enjoyed Most
Very friendly and comfortable. Nice old fashioned hotel.
Judith
21 Nov, 2024
Farnham, UK
Enjoyed Most
Nice slightly old fashioned looking hotel in super location only a few hundred yards from the bay
Other Comments
Allowing for the fact we were there in a cold spell, the main areas could have been warmer!
Tony
21 Nov, 2024
Burnham-on-Sea, UK
Enjoyed Most
The location
Other Comments
The rooms and decor are very dated and in need of refurbishment. we understood that the hotel was under new ownership and management who promised to make significant changes and bring the hotel up to current standards. however nothing appears to have happened and it is still stuck in the 1980's.
Michael
20 Nov, 2024
Slough, UK
Enjoyed Most
Just back from a lovely weekend stay with my husband and our dog. The hotel is in a wonderful location. We have stayed before. Excellent food. Friendly accommodating staff
Josephine
18 Nov, 2024
Solihull, UK
Enjoyed Most
Knoll House was a fascinating place to stay full of fascinating insights into its history in a beautiful setting. We spent a very happy time looking at the information, pictures and memorabilia which gave a wonderful window to life in the past, including the hotel having being a haunt of Enid Blyton and playing host to Churchill and Eisenhower. I loved that the furniture was of a period that recalled the era.
The dinner was excellent - with beautiful napery and excellent service - thank you.
Other Comments
We look forward to returning to this special and delightfully quirky hotel with our children and grandchildren as clearly it is also a fun place to stay!
Alison
18 Nov, 2024
Dorchester, UK
Enjoyed Most
Food was nice
Other Comments
First the rooms sink in bedroom not in the bathroom second only one socket in the room no heating in the room and the room very run down and the service charge
William
18 Nov, 2024
Chichester, UK
Enjoyed Most
The lady who checked us in was very welcoming.
Other Comments
The room's walls were paper thin so we could hear our neighbours talking, we could hear cars coming and going in the car park, which meant we couldn't leave our dog because she was anxious and would bark which would disturb our neighbours. We knew we wouldn't sleep, so we checked out within an hour of arriving. I was also told that I didn't need to book dinner in the dog friendly area before arriving, but when we booked dinner we were advised they had no room left in the dog-friendly area.
Hannah
18 Nov, 2024
Woodley, UK
Enjoyed Most
Great location, enjoyed all the amenities including golf and spa. Long walks etc
Susan
17 Nov, 2024
Crowborough, UK
Enjoyed Most
Fabulous stay in a charming hotel. Loved the quirky charm of a hotel where nothing changes
Other Comments
Lovely service from all staff
Jane
17 Nov, 2024
Shoreham By Sea, UK
Enjoyed Most
Brilliant stay staff were lovely
Other Comments
Homely and cosy
Martin
14 Nov, 2024
Gloucester, UK
Enjoyed Most
My wife and I have visited the Knoll several times and have not been disappointed. The hotel is a little dated but that is why its charm shines with creeky floors and extremely pleasant staff. The location is superb, just across the road from a 9 hole pitch and put course and sea views from the front garden.
Wonderful, will definitely visit again.
Peter
14 Nov, 2024
Wokingham, UK
Enjoyed Most
Breakfast and evening meal was very good
Other Comments
Sink was in bedroom so there was a lot of condensation on single glazed windows in the morning.
Sheet on bed was stained.
David
14 Nov, 2024
Camberley, UK
Enjoyed Most
a good value overnight break , food was excellent , and room was at the front overlooking the golf course.
John
14 Nov, 2024
Bournemouth, UK
Enjoyed Most
Everything else was fine.
Other Comments
A room outside the hotel was allocated to one couple as a Double room but it was a Single bedroom containing a double bed. Consequently there was very little space to move around as conditions were extremely cramped.
Also the mattress was very uncomfortable with bad support. No other room was available to transfer to for the second night when requested but as a goodwill gesture the mattress was replaced with another which was a definite improvement for the final night’s stay.
PATRICIA
13 Nov, 2024
PoolePoole, UK
Enjoyed Most
Everything went well. nice atmosphere. A bit disappointed to miss that the outdoor heated pool had been open.. Room comfy, nice chairs and table, plenty of tea and coffee provided. Blackout curtains good . Lovely walks. Enjoyed seeing all the well behaved dogs.
Sharon
13 Nov, 2024
Bath, UK
Enjoyed Most
A lovely stay as ever in this charming hotel
Other Comments
Sea view rooms are highly recommended.
susan
13 Nov, 2024
Lymington, UK
Enjoyed Most
Birthday treat and fourth stay .
Other Comments
Highly recommend has such a unique charm.
John
12 Nov, 2024
Bournemouth, UK
Enjoyed Most
Lovely hotel in a great location. We had an outdoor room that isn’t so good in the colder weather . Did find reception staff unfriendly but the rest of the staff were very friendly. Food was very good during our stay . Lights needed between the garden rooms and hotel as it was pitch black and had you use my phone torch.
Michelle
12 Nov, 2024
Winchester, UK
Other Comments
Another very lovely stay with our dog .Staff are professional, kind, and go beyond every time we visit.Location is delightful in every way .
Sandra
07 Nov, 2024
Crawley, UK
Enjoyed Most
We enjoyed our 3 nights stay and he food was very good.. whilst some guests would not have a problem we felt the rooms are beginning to look a little tired. Service was good albeit we waited nearly 30 minutes for our main meal one night only to e told after we questioned why the delay that the kitchen had lost the ticket.
My main concern is that when I booked I was not made aware that suddenly gratuities we being added to any purchase which admittedly was discretionary. I am opposed to paying on drinks especially bottles of wine.
For that reason we would certainly think deeply in the future before we booked again.
DAVID
07 Nov, 2024
Capel st mary, UK
Enjoyed Most
Our evening meal was good and the hotel is set in a beautiful location
Other Comments
Hotel is being allowed to run down as the new owners want to completely redevelop it (A quick internet search confirmed) The result is a tired, run down building, furniture dating from 60’s and 70’s and grubby around the edges. Two members of staff I met couldn’t have been more disinterested if they’d tried. I saw a customer ask for her table in the bar/lounge area to be cleaned and she was given a cloth to do it herself. They hotel is dog friendly and when we visited there was lots of dogs with many not properly trained and owners happy to allow them on the furniture when wet. Final straw was being presented with a bill, slid under our room door, for a 10% gratuity for our meal the evening before which was prepaid
We have visited before and enjoyed our stay, but sadly will not be returning
Karen
07 Nov, 2024
Eastleigh, UK
Enjoyed Most
Most of the staff very friendly and helpful, food was very good. Very old fashioned but quirky, certainly needs refurbishment.
Other Comments
Enjoyed the outdoor, heated swimming pool, the table tennis and billiards.
Susan
07 Nov, 2024
Farnborough, UK
Enjoyed Most
The suite 107 was clean, tidy but tired with stippled artex walls, but very clean and had it's own parking space.
Other Comments
We will try the rooms in the main house next time as they are nicer and we might have a coastal view.
But we will definitely return.
Roy
07 Nov, 2024
Tadley, UK
Enjoyed Most
Has everything there - loved the indoor pool and also the outdoor pool. Amazing position. Shame the ferry was closed which we didn't know about. Cosy and warm ideal for winter.
Other Comments
Our radiator didn't work and neither did the plug hole but they were minor problems
gillian
06 Nov, 2024
Cheltenham, UK
Enjoyed Most
The only negative we have is that dogs were allowed to sit or lie on all the settees and chairs. Great Dane stretched out on 3 seater settee in bar!!
Other Comments
The staff were lovely. Food was excellent and our room was lovely- for those reasons we would go back
Carol
06 Nov, 2024
Runcorn, UK
Enjoyed Most
lovely stay as always
Other Comments
thank you to the staff
Ivars
05 Nov, 2024
Wotton-under-Edge, UK
Enjoyed Most
The staff were friendly
Other Comments
The first room we were put in smelled of cigarettes. The second was rather dated especially the bathroom. Views into the car park. The evening dinner food was ok. The breakfast cooked food was lukewarm.
Karin
04 Nov, 2024
Falmouth, UK
Enjoyed Most
It's just like home from home. A very friendly family hotel
Other Comments
You just cannot beat the offers when they come up. Food is always exceptional. Never been met down
Valerie
03 Nov, 2024
Devizes, UK
Enjoyed Most
A good breakfast. Hotel rooms needs a bit of TLC , public rooms ok. Dinner was reasonable . A very good outdoor heated pool.
Michael
02 Nov, 2024
Street, UK
Enjoyed Most
Delightful experience, good food, friendly staff, very dog friendly! Probably Going Back For Christmas!
Robert
02 Nov, 2024
Poole, UK
Enjoyed Most
Lovely experience food was amazing and staff were very attentive
Karen
01 Nov, 2024
Gosport, UK
Enjoyed Most
What an amazing place - stuck in a time capsule but so many activities and amenities. Excellent location. Very clean and such hardworking staff.
Janice
31 Oct, 2024
Uxbridge, UK
Enjoyed Most
Lovely hotel with vintage feel, giving a relaxed vibe.
Great staff, warm and welcoming. Location is amazing.
Other Comments
Food was great, room and bed really comfortable.
Made a lovely birthday weekend perfect.
vanessa
29 Oct, 2024
Bridgwater, UK
Enjoyed Most
Lovely stay
Jane
26 Oct, 2024
Dartford, UK
Enjoyed Most
Good hotel, very comfortable, great food and pleasant staff.
david
26 Oct, 2024
Beaconsfield, UK
Enjoyed Most
We only had a one night break so we did not have time to sample all the pursuits on offer and there were a lot. The food was excellent. The staff were pleasant, attentive and helpful. Room was good . Nothing to complain about and the location was perfect with walks and beaches nearby.
Keith
25 Oct, 2024
Winchester, UK
Enjoyed Most
We have been to Knoll house 3 times before and we have always enjoyed our stay this time we were outside which we have been before but this time we found it very noisy otherwise our stay was fine
Sue
25 Oct, 2024
Ilminster, UK
Enjoyed Most
Great location to explore the area. Room was fine (except for a rather scaled up shower head which made it difficult to use). The staff were brilliant - friendly and helpful. I think the food could have been better .
Paul
25 Oct, 2024
Woking, UK
Other Comments
Food was exceptional
Robert
25 Oct, 2024
Chelmsford, UK
Enjoyed Most
Excellent all round, dog friendly and superb location
Mrs S
24 Oct, 2024
Ilminster, UK
Enjoyed Most
Always a great place to stay as it is so close to wonderful beach and cliff walks. Knoll Beach is one of the best on that coast and so easy to get the ferry to Bournemouth too. The staff are always friendly and helpful and we had an excellent dinner there at a very reasonable price.
judy
24 Oct, 2024
Weybridge, UK
Enjoyed Most
Location was perhaps it's only redeeming feature. Needs refurbishment inside and out!
Other Comments
Not particularly welcoming or warm , a little offhand. Dogs seemed to be more important than those guests without them.
Michael
23 Oct, 2024
Taunton, UK
Enjoyed Most
Knoll house is very quirky and could be easy to criticise, but we like it and believe that the quirkiness is all part of its charm
Other Comments
It’s very homely and easy to feel relaxed there and it is a first class location
Anthony
22 Oct, 2024
Leicester, UK
Enjoyed Most
We celebrated our wedding anniversary there and found a perfect base for exploring the area.
Other Comments
We loved the old fashioned unchanged feel to the place.
Raymond
20 Oct, 2024
Swindon, UK
Enjoyed Most
Friendly and efficient staff, clean rooms and lovely atmosphere. The games room was great. Food and drink was also excellent.
Mollie
18 Oct, 2024
Shaftesbury, UK
Enjoyed Most
Lovely set back in time hotel. The dining room is lovely with white tablecloths and shiny glassware. Service was very good in the restaurant for the evening meal. Breakfast was excellent with plenty of choice. Our room was one of the small chalets in the courtyard. From the outside it doesn't look too much but the room was spacious and comfortable with nice on suite and elemis toiletries. Spa and swimming pool are nice. The location of Knoll House is excellent and there are beautiful views of the sea and Old Harry rocks from the gardens. Very good value for money. Would 100% recommend.
Christina
16 Oct, 2024
Bournemouth, UK
Enjoyed Most
The staff are extremely helpful and friendly.
The hotel offers so much... Pools, games room, television room, outdoor play equipment eg tennis, golf. The setting is brilliant for coast or forest.
Jeanne
16 Oct, 2024
Christchurch, UK
Enjoyed Most
Hotel looks a little tired from the outside, old type window frames form the 60's, but never judge a book by the cover, enjoyed our stay, Hotel position is perfect.
Other Comments
Heated outside swimming pool, mid October, wonderful, we made good use of it.
Andrew
16 Oct, 2024
Tiverton, UK
Other Comments
Slightly faded but good value for money.
A
14 Oct, 2024
Northampton, UK
Enjoyed Most
Excellent service and food
Terence
14 Oct, 2024
Oxted, UK
Enjoyed Most
Excellent value. Food was really good, with plenty of choice. Accommodation very clean, comfortable & spacious.
Shirley
12 Oct, 2024
Devizes, UK
Enjoyed Most
Location superb
Other Comments
Staff uninterested in clients.
Evening meal on 1st night was very disappointing.
Cold bacon & sausages on both breakfasts.
Mary the receptionist was toxic.
Charles
10 Oct, 2024
Stockbridge, UK
Enjoyed Most
A hotel we have visited many times first because of the area for walking and second the atmosphere at the hotel.
Brian
06 Oct, 2024
Grays, UK