£149—Suffolk: stay in a converted watermill for 2 nights

Pleasant hotel in lovely location.

The restaurant menu only provided one Vegan meal and that was a meat like burger which I wouldn’t want to eat as I don’t want to eat meat so why would I want to eat something that was like meat? Breakfast was very good.

Lovely location right by the river. Only a 5 minute walk into Sudbury. Lots of places to visit - Long melford, Lavenham etc.

Relaxing place to be

2 nights stay for a relaxing weekend. Nice walks, good pubs for drinks and food. Hotel location is excellent, quiet, overlooking the meadow and river, very chilled.

Excellent location, lovely efficient and friendly staff.

Lovely location, helpful staff. The extra supplement for the upgrade room was worth it, great views from the room and loads of space.

Our room was 'compact' but did have everything we needed. Bed was very comfortable. Staff were excellent and the food was lovely.

was very pleased to be able to book an accessible room as no lift

A great value hotel in a town with so much to see and do

Will definitely come back

We enjoyed our time at The Mill Hotel which was well positioned for walking into town. Like other Surya hotels, the beds were comfortable and everywhere was clean. The staff were very helpful.

Unfortunately on this occasion we had some noise which we thought was coming from the floor above of creaking floorboards and what sounded like doors banging. A member of staff came and listened to it but we did not get to the bottom of what was causing it. Fortunately this stopped after about 10.30 pm but began again quite early in the morning.

A weekend away with my dad

The receptionist is really helpful and friendly

Helpful and friendly staff

I found the whole team to be extremely friendly and helpful, a great location for walking and for getting out and about in the general area. We had a room overlooking the river, which was lovely

Breakfast was good with a wide variety of cooked options. The staff worked hard to keep everything filled and I was most impressed with the speed and efficiency of the breakfast team. My only disappoint was with the evening food menu. I try to eat healthy and would normally go for the fish option on a menu. But fish in a muscle curry sauce and noodles it a bit out there!! Not to my taste at all. So I chose the vegetable risotto, which was dry and covered with cold grated cheese, which was a disappointment. A light healthy option would improve your menu no end.

The evening meal was rather poor, fish and chips not good quality. It was the sort you would buy from Farm Foods. Communal area doors grubby fingers marks and no toilet paper in the gents.

Good location but attention to detail lacking.

Easy to find and park. Receptionist cheerful, kindly changed room to lower level. Nice coffee machine in room comfortable bed. Bathroom OK, not brilliant. Great view from room. First night food good, drinks reasonable. Sadly it took 24 hours to locate TV control . Short, pleasant walk into Sudbury.

Cheerful helpful chamber maid.

Fabulous! Really polite and helpful staff, lovely room, wonderful views and a tasty buffet breakfast

Exceptional value staying with a Travelzoo voucher. Lovely location, friendly hard working staff. Room ok, lovely view, comfy bed and bedding, roomy shower. Enjoyed the food.

Beautiful setting and great location. Friendly helpful staff.

Food was excellent

VFM. We stayed in one of the cottages alongside the mill which was a nice room with a spacious double shower. Very quiet. Breakfast was self service and set us up for the days ahead

Very good.

The hotel is in a very lovely location and the staff are very helpful and rooms are clean and comfortable.

A lovely 2 night break

Comfortable room.

Lovely views and walks from the doorstep.

Great value for two nights’ B&B. Thought breakfast was disappointing but not enough to prevent us returning.

Lovely location in a quaint and interesting old market town. Staff are very friendly and helpful and the food was very good.

Two night stay but would have been happy to stay longer and will hopefully return at some point.

Have stayed at The Old Mill many times - always a warm welcome

The Hotel is in a beautiful location. The reception staff were warm and welcoming. The room was a very small double with not much room to move around each other. The bed was very comfortable. Everywhere in the hotel was very clean.The breakfast was exceptionally good. The staff were very helpful and provided excellent service.

Had a lovely stay at The Mill Hotel. Brilliant base to explore Sudbury and perfect for walking. Staff were friendly and helpful and the food was very good.

An enjoyable stay in a great location.

Excellent 2 night break in super location

This is an old period building and there is no lift to any of the three floors. visitors need to be aware of this.

The room was warm & lovely. Comfortable bed. nice shower (No Bath) We didn't use the wiFi as it was very weak and wanted too much information to register

It was disappointing there was no lounge to sit in - just the bar or breakfast room. The picture of the room you use here does not exist at The Mill Hotel The breakfast is completely self service. If you want poached eggs on toast you have to make your own toast. The hotel was very busy, so the breakfast room filled up and it could be difficult to find a table. They ran out of butter & pastries

Although we had a very enjoyable stay our overall experience of The Mill Hotel certainly wouldn’t rate 4 stars! Our room was very comfortable but ….. there was no towel rail in the bathroom, nor the bedroom, for hand towels and the big fluffy bath towels. Where do you hang these to dry them to use again? Also the promised complimentary bathroom toiletries amounted to one shower cap, a small bar of washbasin soap (which kept sliding into the washbasin), and fixed wall containers of shower gel & shampoo. We are now moved on to a B&B which has provided: individual bottles of conditioner, shampoo, body wash, hand & body lotion, soap, vanity kit, shower cap, & sewing kit! Now that’s what I call 4 star complementary toiletries! Breakfast was a very odd experience with a self serve buffet breakfast. 1st morning the only eggs on offer were scrambled but they were the worst I’ve ever had - hard, dry, rubbery & inedible! Today they were the same but I asked for fried eggs which were brought to my table. Why was there no sign suggesting eggs could be ordered? Tea was available from hot water flasks - proper tea needs to be from freshly boiled water! Today there were no saucers so all around us were guests running around and sitting at tables with cups - nowhere to put spoons and used teabags! Yesterday and today I had to request tea plates for my toast & croissants - none had been set out. Staff were helpful but seemed unaware what was needed. We ate in the hotel last night but I’m afraid the 4 star hotel served food which was more like 2 star pub grub. My steak which the waitress agreed should be ‘rare’ came ‘medium’! My wife’s sea bass main came smothered in sauce and a side of noodles that simply didn’t work. It’s a real shame because it is a nice hotel but could be much better with obvious much needed improvements.

It was within easy driving distance from London, and was a great place to think, read and write.

I was warmly welcomed and well looked after.

Food really good,

Very slow service, unable to open a tab for drinks and meals, pay a you go.This is 2024, you should be able to get a tab at any decent hotel. Insulting to say the least.

Very helpful receptionist who moved us from 3rd floor - no lift - to 1st floor, due to our age and limited mobility, without us asking.

Only drawback - limited choice of gluten free meals (for medical reasons, not lifestyle choice) despite being reassured in advance that gluten free was available. And on first night, chosen gluten free single option was not available. Fortunately the chef was able to provide an alternative. Staff were very friendly and hardworking

Food was below average and waiter service was stretched with insufficient staff. Reception very good and helpful. Room was and adequate.

The hotel was pleasant and the restaurant was superb. The room was a little small as if the toilet seat was down you couldn’t open the bathroom door fully. There were no usb sockets. But this didn’t spoil our break.

Nice location for walks, room was big, nice views and good facilities..

Good value for money

Room was in the cottage. It was Very small with about 2ft. Either side of bed. No chair. Very poor lighting which was impossible to read by. Tv poor and turned itself on at 2am. No hot water in last morning. Breakfast was very good and plentiful. Staff were very friendly and helpful.

The main hotel looked very nice and i dare say the rooms there were a lot better than the one we had. I know it was cheap, but still not worth tge money.