Chester
£99—Central Chester stay
The Townhouse Chester
Why We Love This Deal
The Townhouse Chester has a grand Georgian facade and sits within the city's ancient walls. Travelzoo members recommend the property for its "perfect location" and "excellent breakfast". Overnight stays are £99 with this offer. Our research found savings of 29–33% on the direct price, depending on the dates stayed.
What's Included
- Valid until 31 March, 2026
- Overnight accommodation in a Classic Double room, with full English breakfast, for two
- A bottle of prosecco on arrival (worth £34.95)
- It's £179 for a 2-night stay with the same inclusions
- This is a non-refundable rate. Cancellations are not permitted
Enjoyed This
(See All 357 Member Ratings)
"Large modern rooms, excellent breakfast, friendly staff, great location to explore Chester."
Christine
1 Nov, 2025 - Worcester, UK
Why We Love This Hotel
- The Townhouse Chester was refurbished last year. There is a cosy lounge and an outdoor terrace.
- Take a leisurely walk or boat ride at the River Dee, two minutes' walk away. The Groves, a scenic riverside path, has a choice of cafes, pubs, and restaurants.
- Head into nearby Grosvenor Park to visit the Roman Amphitheatre and gardens. It is 10 minutes' walk away.
- The city walls are known for being some of the most ancient and complete in Britain. They offer an elevated position from which to admire the city. Access points are at Northgate, Eastgate, Watergate, and Bridgegate.
- Chester's boutiques and independent shops are less than five minutes' walk away. The Rows are half-timbered galleries dating from the Medieval era.
Amenities
General
- Bar
- No elevator / lift
Services
- Security (24 hours)
- Airport transfer (fees apply)
- Safe in reception (fees apply)
Room amenities
- Central heating
- Coffee- / tea-making facilities
- Iron and ironing board
- TV
Internet
- Wi-Fi throughout (complimentary)
Bathroom
- Hair-dryer
- Toiletries
Parking
- Public car park (fees apply)
Policies
Check-in:
Standard Time is 3pm.
Minimum age required to check in: 18.
Checkout: Standard Time is 11am.
Children and additional guests:
Cot not available.
Extra beds are not available.
Pets:
If you require a pet-friendly room, please contact the hotel directly before booking. Well behaved dogs are allowed on request and will be charged at 10 GBP per dog, per night.
Additional details:
Parking is not available at the hotel, but local car parks are available (additional fees apply).
All Classic Double rooms are on the upper floors, with no lift access. If you have any concerns or mobility issues, please contact the hotel directly to request a room nearest to the ground floor at reservations@chestertownhouse.com or +44 1 244 567 300.
About the Hotel
Have a Question?
- +44 (0) 20 3564 3000 UK & Europe
- Email us
Member Services available Mon-Fri, 8am-6pm
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The regular value stated is based on the maximum combined cost of the items included in this experience at the time of publication.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(357 Member Ratings)
(357 Member Ratings)
Ratings & reviews reflect verified member feedback for Townhouse Hotel Chester over the past 15 months.
Show ReviewsHide all
Ratings & reviews reflect verified member feedback for Townhouse Hotel Chester over the past 15 months.
4.6
Ambiance
4.9
Location
4.5
Rooms
4.9
Quality of Service
4.8
Value for the Money
Enjoyed Most
it is really central. The staff were lovely. Room comfy and clean.
Breakfast was lovely and freshly cooked
Pam
09 Dec, 2025
Stockport, UK
Enjoyed Most
Excellent hotel for the money. Although our room was noisy as there is no double glazing it didn't really ruin the stay. The hotel itself is clean & well looked after.
Other Comments
The breakfast is amazing and made freshly to order.
Elizabeth
08 Dec, 2025
Carlisle, UK
Enjoyed Most
The staff were all brilliant very helpful. The breakfast was excellent plenty of choices. Would definitely go back.
Roy
07 Dec, 2025
Heywood, UK
Enjoyed Most
We were promptly checked in upon arrival and given details of where our room was located and what time breakfast was the following day. The room was lovely and spacious, bed was very comfortable and we had tea/coffee making facilities. Breakfast was lovely in the small dining area, with a variety of food and drink to choose from. Would definitely recommend a stay better
Louise
07 Dec, 2025
Dukinfield, UK
Enjoyed Most
From checking in to checking out the staff customer care was genuine warm and caring. Perfect location in Chester . Rooms comfortable spacious plenty of towels and hot water . Breakfast was one of best ever we have experienced and chef Dill to be congratulated. Soup and roll at lunchtime great idea in front of a warm fire. Definitely returning highly recommended.
Nicholas
07 Dec, 2025
Harrogate, UK
Enjoyed Most
Great location & staff really friendly. We were on 4th floor so found stairs a bit challenging. However would definitely stay again and request 1st or 2nd floor room
Other Comments
The lady had lit the log fire in the lounge so we could drink out Prosecco there in front of Xmas tree - great service
mark
05 Dec, 2025
Manchester, UK
Enjoyed Most
A smart hotel right in the heart of Chester, nice room, lovely staff and great breakfast. Perfect for our shopping trip to Chester
Other Comments
Lovely staff very clean and smart hotel
Jeanette
05 Dec, 2025
RuthinRuthin, UK
Enjoyed Most
Superb hotel for an amazing price. Great staff, great breakfast, great location and would love to stay again.
Other Comments
Love the fact that this lovely hotel is independently run and managed.
Mark
02 Dec, 2025
Widnes, UK
Enjoyed Most
Great location, very clean hotel and lovely helpful staff. Lovely big room on top floor but the stairs where a challenge as no lift but we managed though and worth the climb to top floor as room was lovely. Lovely breakfast and free prossecco in room is a nice touch.
Glenda
01 Dec, 2025
Caernarfon, UK
Enjoyed Most
Friendly staff and good service
Other Comments
Lovely breakfast.
Gary
30 Nov, 2025
Altrincham, UK
Enjoyed Most
Great deal, hotel and location
Jon
30 Nov, 2025
llysfaen, UK
Enjoyed Most
Beautiful hotel, location is perfect for shopping, restaurants, walks and visiting historic sites. The staff are amazing, nothing is too much trouble, Beautiful rooms and fabulous breakfast. Gets better every time we visit.
Pamela
26 Nov, 2025
Southport, UK
Enjoyed Most
Fabulous location, friendly staff, comfy beds and a great breakfast
Fran
25 Nov, 2025
Stockport, UK
Enjoyed Most
Fantastic Hotel very welcoming from reception staff, great location for everything in Chester. Bottle of Prosecco in the room on arrival. Rooms were spotless and modern. Breakfast and staff were excellent. Can't fault anything about our stay. We would definitely use this Hotel again.
Other Comments
Highly recommend
Kath
24 Nov, 2025
Newcastle, UK
Enjoyed Most
A lovely hotel, perfect location!
Other Comments
Can’t wait to go back!
David
23 Nov, 2025
Blackburn, UK
Enjoyed Most
Best hotel in Chester on a budget.
Pamela
17 Nov, 2025
Southport, UK
Enjoyed Most
Second time we have stopped at the townhouse, friendly staff, clean and modern with a fantastic cooked breakfast made to your liking. Would recommend to anyone.
Mark
17 Nov, 2025
Wigan, UK
Enjoyed Most
We were pleasantly surprised when we arrived at The Townhouse. An excellent location. Handy for the river and town centre. Our bedroom was spacious and quiet. The whole hotel looks as if it has been fairly recently refurbished and also has a comfortable lounge. There was a good choice for breakfast which was cooked well. The staff were all friendly and helpful and we would definitely go there again.
GILLIAN
15 Nov, 2025
Macclesfield, UK
Enjoyed Most
The room was to warm with no visible sighn of any heating controls.
Other Comments
The breakfast was excellent and the staff were friendly and attentive.
RON
11 Nov, 2025
Preston, UK
Enjoyed Most
Great location, lovely staff - the rooms a little basic. Fab breakfast
Clare
10 Nov, 2025
Manchester, UK
Enjoyed Most
We had an excellent stay at this hotel. Perfectly situated close to shops & river. The rooms were all immaculate & warm & cosy. Bathroom was beautiful. The staff couldn’t do enough for us & were extremely helpful & pleasant. Would definitely stay here again.
Other Comments
The perfect venue for a get away break. Staff couldn’t do enough for us & the breakfast was really good.
Peter
07 Nov, 2025
Halifax, UK
Enjoyed Most
We had a fantastic two nights . The beautiful Georgian building was lovely inside and was so well presented sensitive to the period . Excellent beds , excellent bathroom. Actually the word excellent could be used for every aspect of the hotel including staff , breakfast ,outside area ,management , location and value for money . We would highly recommend it to anyone !!!!
We were absolutely delighted to spend time there .
Yvonne
07 Nov, 2025
Sowerby Bridge, UK
Enjoyed Most
A very pleasant experience.
Other Comments
Everything about this visit to Chester was excellent.
James
06 Nov, 2025
Tadcaster, UK
Enjoyed Most
Lovely staff great breakfast basic but nice !! and clean room with a comfy bed
steve
03 Nov, 2025
Bradford, UK
Other Comments
An excellent hotel. The staff were attentive and the breakfast was very good.
Nicholas
03 Nov, 2025
Sutton Coldfield, UK
Enjoyed Most
Large modern rooms, excellent breakfast, friendly staff, great location to explore Chester.
Christine
01 Nov, 2025
Worcester, UK
Enjoyed Most
Excellent location, close to the main activities, very clean and staff friendly.
Alexandra
30 Oct, 2025
Ware, UK
Enjoyed Most
Clean friendly staff. Great location
Jon
28 Oct, 2025
Pontypridd, UK
Enjoyed Most
Hotel and staff were lovely. Very good location for exploring the town. Rooms are on 2nd and 3rd floors so wouldn’t recommend if you have difficulty with stairs
Tracy
27 Oct, 2025
Lichfield, UK
Enjoyed Most
Excellent!!
Other Comments
We would recommend to family and friends.
Thank you, to all the staff for the warm welcome, excellent food and hard work.
Pamela
27 Oct, 2025
Stoke-on-Trent, UK
Enjoyed Most
Excellent, great service and value for money deal with Travelzoo, this hotel seems a higher rated one than expected, piping hot water, modern, clean, good location and room service 2nd to none I've previously experienced.
Other Comments
Highly Recommended
Ken
22 Oct, 2025
Altrincham, UK
Enjoyed Most
Excellent hotel really great location, and breakfast is first class
Michael
20 Oct, 2025
Fleetwood, UK
Enjoyed Most
Very clean and great staff
Gary
20 Oct, 2025
Liverpool, UK
Enjoyed Most
Superb location for our first visit to Chester. Staff were very helpful and provided information to make our stay even more enjoyable.
Other Comments
Our only issue was the size of the sink and shower cubicle in our en-suite, both of which were small.
Stewart
17 Oct, 2025
Worcester, UK
Enjoyed Most
Lovely little independent hotel right in the heart of Chester. We love Chester & would definitely come back to this hotel. The location is fabulous & the staff were so friendly.
Other Comments
No good if you have mobility issues as it is an old building with steps & stairs with no lift but they do warn you about this on their website.
Wendy
17 Oct, 2025
Bury, UK
Enjoyed Most
The staff were excellent and very helpful,our room was large,and bright, Plenty of towels, hairdryer and soap and shower gel/shampoo.I asked if there was an iron available and it was brought within 30 seconds .
Other Comments
A great place to stay in Chester centre, very good breakfast,and lovely staff
Frances
13 Oct, 2025
Wirral, UK
Enjoyed Most
Staff were very friendly and helpful. Breakfast was amazing. Lovely hotel in a great location
Benita
12 Oct, 2025
Scunthorpe, UK
Enjoyed Most
The travelzoo offer was great value for money making it possible to take an overnight stay with a friend. Location close to river is excellent and rooms were well furnished with everything you could need eg fan, hairdryer,water etc.
Other Comments
All the staff were friendly and helpful, nothing was too much trouble and a breakfast cooked to order is an improvement on self-service buffet! Definitely worth a repeat visit.
Anne
03 Oct, 2025
Liverpool, UK
Enjoyed Most
Excellent hotel and location.
Peter
03 Oct, 2025
BlackburnBlackburn, UK
Enjoyed Most
Very nice decor. Lovely staff . Very tasty breakfast. Central for the shops,food,history
Sally
02 Oct, 2025
derbyshire, UK
Enjoyed Most
EXCELLENT LOCATION, LOVELY STAFF. GOOD BREAKFAST. ONLY NEGTIVE WOULD BE SIZE OF BATHROOM AND NO REAL WARDROBE BUT AS ONLY THERE FOR ONE NIGHT THIS WASNT A BIG ISSUE
Julie
29 Sep, 2025
Halifax, UK
Enjoyed Most
I think my five star rating speaks for itself. Only one critism, the lack of a wardrobe and the poor alternative for hanging clothes. Would still choose to go back.
Kathryn
23 Sep, 2025
Sandbach, UK
Enjoyed Most
Great hotel, great tasty breakfast, and nice and hot.
Will ask for a lower floor room next time., getting a bit old for 3 flights of stairs. The wardrobe to high for two people who are only 5ft 2ins
Other Comments
Shower very small. Will request bath if possible next time
ANNE
20 Sep, 2025
Rochdale, UK
Enjoyed Most
It was lovely
Maxine
20 Sep, 2025
Sale, UK
Enjoyed Most
Great location. Very clean throughout the hotel. Beds very comfortable. Staff really friendly & helpful especially at breakfast.
Kevin
13 Sep, 2025
Consett, UK
Enjoyed Most
Lovely hotel. Clean, comfortable, great staff and must be in the best location for all Chester has to offer. The breakfast was one of the best we’ve had and the lady serving was a joy.
Other Comments
Lots of stairs so not good for people with mobility issues but that is made clear on the website
Lyn
13 Sep, 2025
Thornton-Cleveleys, UK
Other Comments
The bed was awful and l can honestly say l didn’t sleep at all. Alas the same for my husband.
maxine
12 Sep, 2025
Preston, UK
Enjoyed Most
Staff were really helpful and cheerful.
Other Comments
I think that the picture shown should be changed, it does give an impression that it is the townhouse hotel.
John
11 Sep, 2025
Nottingham, UK
Enjoyed Most
The Townhouse has great staff. Very welcoming & helpful. The hotel is very clean & well designed.I would definitely stay here again.
Peter
10 Sep, 2025
Manchester, UK
Enjoyed Most
The room and hotel in general was well furnished, with a nice ambiance and comfortable. The staff were amazing. Breakfast was table served, a good menu and the food was excellent. We would definitely return to this hotel again.
Other Comments
Good value for money and well located.
John
10 Sep, 2025
Middlesbrough, UK
Enjoyed Most
We found it most comfortable and welcoming. Very helpful staff.
Neville
10 Sep, 2025
Sowerby Bridge, UK
Enjoyed Most
Very good
Other Comments
Uncomfortable bed and pillows
S M K
10 Sep, 2025
Shipley, UK
Enjoyed Most
Beautiful building. Great location.
Other Comments
Staff really helpful and friendly.
Excellent choice at breakfast.
Lynda
08 Sep, 2025
Wirral, UK
Enjoyed Most
Lovely hotel in good location
Other Comments
Staff excellent.Breakfast excellent.Good atmosphere in the hotel Room a bit small but very comfortable and clean .Good TV
Peter
07 Sep, 2025
Poynton, UK
Enjoyed Most
Hotel very clean and tidy, staff very friendly and help full. The lady running the restaurant was excellent.
Other Comments
The picture in the offer is not the Townhouse Hotel, this is misleading, this picture is somewhere else in Chester.
Raymond
07 Sep, 2025
Otley, UK
Enjoyed Most
Lovely hotel good location room spotless and spacious with lovely friendly staff especially at breakfast which was also excellent
Gena
06 Sep, 2025
Liverpool, UK
Enjoyed Most
People staying paid £23 less than I did per night.Couldnt use shower. Scalding hot.Room very noisy because of road traffic.
Other Comments
People
Edward
06 Sep, 2025
Liverpool, UK
Enjoyed Most
Mixed experience. Hotel redone nicely but for younger people without luggage (esp.large!). at least 30(bu could be 50)steps to room-no lift. Very poor lighting in room(esp by some beds)V poor wardrobe facilities Very new high tech. tv(no instr!)Hot rooms even with windows that open(no aircon) Bathroom nice but no place /shelves to put toiletries. Difficult to use high tech phone with no instructions (could be vital in emergency! then need to go down 40 steps)
Other Comments
This hotel is designed by 40 year old for 40 year olds! If you have big luggage or have mobility problems or above 65-70 it is not for you! If you need more light (eye probs) or need cool rooms or have clothes to hang up, not for you! Good points decorated nicely nice bathroom comfortable beds, friendly staff good food. Some points can be addressed but basic flaws (steps air con) cannot
Philip
06 Sep, 2025
Borth, UK
Enjoyed Most
Lovely stay. Helpful staff. Very good breakfast
Marie
04 Sep, 2025
Sheffield, UK
Enjoyed Most
Loved the location and the quality of decoration plus the comfortable room great staff and a fantastic breakfast would highly recommend
Other Comments
We loved the stay at the townhouse and look forward to to returning
Alex
03 Sep, 2025
York, UK
Enjoyed Most
Gem of a hotel, would recommend and would be more than happy to go back.
Nigel
26 Aug, 2025
Burntwood, UK
Enjoyed Most
The hotel is in a great position for discovering Chester. The hotel is smart and cosy. Staff very helpful and friendly. Breakfast is cooked to order and is great. Been 3 times and will go again. Great deal on Travelzoo
Paul
18 Aug, 2025
Blackburn, UK
Enjoyed Most
Lovely clean hotel with friendly staff. At breakfast there was plenty of options to choose from. Definitely be going back.
Vanessa
13 Aug, 2025
Market Rasen, UK
Enjoyed Most
Celebrating our wedding anniversary had a great time
Rebecca
11 Aug, 2025
Chorley, UK
Enjoyed Most
Staff were all great. Room small but well equipped and clean. Extras in room good. Breakfast varied and made to order.
Other Comments
Any questions were answered, pleasant areas in the hotel/ outdoor seating/lounge area
Mrs Diane
23 Jul, 2025
Bolton, UK
Enjoyed Most
Helpful staff, great location, nice lounge area
Other Comments
Room 8 bathroom was tiny with sink over the toilet, so difficult to wash, however I would still say this was good value for money on the Travelzoo deal
julie
21 Jul, 2025
london, UK
Enjoyed Most
Chose this hotel to celebrate our wedding anniversary as it was close to the river and central for all the main attractions in Chester. The room was a decent size with a comfortable bed. It had tea & coffee facilities which we liked. The breakfast was included in the Travelzoo deal and it was really nice and set us up for the day. There are lots of restaurants in the area and all the main attractions in Chester are in walking distance. The staff were very friendly & helpful and we would certainly stay here again on our next trip to Chester.
Other Comments
We liked the fact dogs can stay at this hotel.
Jean
20 Jul, 2025
Bolton, UK
Enjoyed Most
Great location. Staff very helpful and breakfast was great, cooked ingredients all good quality. The only negative is the heat. A table fan in a 4 bedded room, with only one window which opened 7 inches it was suffocatingly hot, I didn't sleep a wink.
R
20 Jul, 2025
preston, UK
Enjoyed Most
Nothing at all to complain about at the Townhouse. Staff were very helpful, polite and professional. Breakfast was excellent and plenty of choice. Location of the Townhouse was perfect. You could reach everywhere in the city within 30 minutes stroll. signage in Chester is not the best but that's nothing to do with the hotel !!! All in all if you want to visit Chester (and its well worth a visit) then The Townhouse is highly recommended. I will certainly be back. Thanks to all for making our stay even more enjoyable.
Paul
18 Jul, 2025
Colchester, UK
Enjoyed Most
A lovely 3 night stay at The Townhouse. The Townhouse is a real gem, tastefully furnished in a perfect location for exploring the city, very helpful and friendly staff. Lovely quiet room with comfortable bed nice bathroom facilities and a good breakfast. Thoroughly recommended.
Sheila
17 Jul, 2025
Bognor Regis, UK
Enjoyed Most
The Townhouse is in a very good location, being central to everything.
Other Comments
We were very well looked after and everything was spotlessly clean. Also the breakfast was excellent.
Andrea
11 Jul, 2025
North Thoresby, UK
Enjoyed Most
Good sized room, friendly and efficient staff, very clean, super comfy bed and pillows. Good breakfast, good location, quiet.
Other Comments
We were on the very top floor in the heatwave so it was extra hot (even with the fan provided). We would stay again but ask for a room lower down.
Tricia
10 Jul, 2025
Nottingham, UK
Enjoyed Most
The Townhouse Chester is very welcoming with friendly & helpful staff & a great breakfast .It is easy walking distance to the city & sight seeing attractions
Jean
04 Jul, 2025
Leominster, UK
Enjoyed Most
Great room. Excellent breakfast. Superb outdoor area.
PETER
04 Jul, 2025
Purley, UK
Enjoyed Most
arrived early but able to check-in. Room a good size, as was bathroom and large walk in shower. Excellent enormous breakfast, staff couldn't have been more helpful. A really enjoyable stay
Colin
27 Jun, 2025
Blackpool, UK
Enjoyed Most
Prior to our visit we spoke to Becky in Reception and when we arrived it was a pleasure to meet such a pleasant young lady. We also enjoyed conversations with Nicola (the owner) and also chatted to Rita, Laura, Pedro and Jeff, who were all so friendly and helpful but also extremely professional. Breakfast had the most amazing choices and well done to Scott - the Chef. Hotels depend on the quality of staff and there is no doubt that everyone at The Townhouse were remarkable and we send our thanks to them all
Other Comments
Please ensure that this message is sent to The Townhouse.
Thank you
Marilyn and Mike
The Smiths in Crickhowell
Michael
26 Jun, 2025
Crickhowell, UK
Enjoyed Most
What a great place and the staff were incredibly helpful. Thank you amd well done.
Ian
21 Jun, 2025
York, UK
Enjoyed Most
Lovely little hotel with a garden near the centre of Chester. Very clean and the staff were lovely. Everything within a 10 minute walk. Would definitely go back.
Anna
21 Jun, 2025
Chelmsford, UK
Enjoyed Most
Nice room, helpful staff, good breakfast. Only downside was the en suite . The washbasin was cloakroomsize and tiny and the showe was small. Lovely city well worth a visit.
Other Comments
Nice hotel in a very convenient location in a lovely city.
Jane
18 Jun, 2025
Torquay, UK
Enjoyed Most
Lovely hotel , spotless, lovely breakfast , rooms are lovely ,beds comfortable
Other Comments
Very well located hotel, close to the main shops, close to restaurants & bars
Andrew
18 Jun, 2025
Harlow, UK
Enjoyed Most
The hotel was very good. Central and close to the town. The best breakfast served by friendly, chatty staff who were very attentive.
The only issue was the stairs.
I would make sure we had a room without stairs next time. Overall a very enjoyable stay.
Amanda
18 Jun, 2025
Hull, UK
Enjoyed Most
Staff so helpful throughout our stay
Other Comments
Breakfast very good. Next to the walls. Many areas to sit.
Ray
15 Jun, 2025
Tredegar, UK
Enjoyed Most
We really enjoyed our time in Chester. The hotel is in a great location and all the staff were so helpful and friendly. Our twin room was just what we needed with a lovely tea/coffee station on offer. Breakfast was amazing. Definitely recommend and will return.
JEANETTE
08 Jun, 2025
Bolton, UK
Enjoyed Most
Helpful polite staff running a good hotel. Room was large with big bed and separate bathroom.
There was a good choice of food for breakfast and the food was cooked very well. The hotel is handily placed for the city centre and the tour bus stops right outside.
Russell
08 Jun, 2025
Clitheroe, UK
Enjoyed Most
We enjoyed staying at the Hotel as it is very central and made walking around the town easy. The room was very comfortable and clean. The breakfast choice is good.
Julie
06 Jun, 2025
Alton, UK
Enjoyed Most
Excellent well equipped rooms. Clean, tidy and spacious. Friendly staff.
Other Comments
Our second stay at the Townhouse and just as good as the first one.
Cllr. Jim
03 Jun, 2025
Blackburn, UK
Enjoyed Most
Huge room, brand new bathroom, lovely friendly and genuinely friendly staff, and the most divine smelling stairwell!
Deanna
31 May, 2025
Marsworth, UK
Enjoyed Most
What a lovely hotel and the room was one of the best we have ever stayed in in a hotel. Very spacious and so comfortable. Great breakfast and lovely staff made our stay very memorable
Lynne
29 May, 2025
Saint Helens, UK
Enjoyed Most
Good deal and and good location
John
29 May, 2025
Lytham St. Annes, UK
Enjoyed Most
Excellent staff and great location, so easy to park and then walk about 500mts to the hotel. Really pleasenat and attentive staff and comfortable room. It is a listed building and single glazed so the road noise is evident until around 12 midnight, but I take ear plugs so did not really bother me. Excellent location so close to all the attractions and many good restaurants, breakfast was plentiful in choice and freshly prepared hot selection.
cathrine
26 May, 2025
Caerphilly, UK
Enjoyed Most
Nice clean, comfortable hotel.
Other Comments
The front of the hotel can be a little noisy at night!
John
26 May, 2025
Solihull, UK
Enjoyed Most
Clean, friendly and helpful hosts. Good breakfast.
Other Comments
Rooms at the front can be a bit noisy
David
22 May, 2025
High Peak, UK
Enjoyed Most
Very clean. Good size room, comfy beds. Friendly staff
Other Comments
There’s nothing townhouse can do about this, but the stairs are a killer if you’re not great on your legs
Judy
17 May, 2025
Kendal, UK
Enjoyed Most
Our second visit to this lovely hotel. Staff very welcoming, room very clean with everything you need- even a fan which was needed as luckily the weather was brilliant! Great location both near the riverside and the town centre. Top quality breakfast and again lovely staff. Sure we'll be back for a third visit later in the year.
Rita
16 May, 2025
Knaresborough, UK
Enjoyed Most
Location very good - no.parking onside but nearby public parking. Staff friendly, relaxed and efficient. Bed - probably the most comfortable I have found in a hotel to-date. Hower livdly with plenty if hot water. Breakfast lovely. Highly recommend but be aware, no lift.
Other Comments
Thank you for being so very pleasant. And for keeping our bags behind your desk right up until gone 9:00 pm on check out day. Enabled us to spend all day and even eat out on our last day unencumbered.
Jacqueline
13 May, 2025
Gloucester, UK
Enjoyed Most
Lovely
Debbie
03 May, 2025
Moelfre, UK
Enjoyed Most
Great central location and beautiful period building.
Muhammad
02 May, 2025
Keston, UK
Enjoyed Most
We spent a Saturday and a Sunday night in vibrant Chester. The Townhouse was aptly named as it at the heart of this vibrant city. The location, welcome from staff, the quiet en-suite room - spacious bed and very good shower - and the tasty continental, plus full English breakfast with high quality ingredients all lived up to expectation.
Other Comments
Can’t wait to return!
Gerald
29 Apr, 2025
Poulton-le-Fylde, UK
Enjoyed Most
Lovely spotless hotel, staff very friendly and attentive
Other Comments
Would not hesitate to going back, fantastic location too
Perry
29 Apr, 2025
Bradford, UK
Enjoyed Most
Everything was fine. Booking in was simple. The room was fine and facilities were good. The staff were very friendly and the service was good. Breakfast was great and a very good choice
Other Comments
Well worth a visit . Great deal
Paul
21 Apr, 2025
Blackburn, UK
Other Comments
Tight parking spaces in NCP Carpark in Pepper st but hotel discount voucher helps
ANDREW
16 Apr, 2025
Farnborough, UK
Enjoyed Most
Lovely hotel, staff are excellent. Breakfast lovely. Great outdoor bar area. Good location. I would recommend.
Judith
14 Apr, 2025
MIDDLESBROUGH, UK
Enjoyed Most
The hotel was ideally positioned near the bustle of the city. Lovely breakfast.
Other Comments
Good varied breakfast. Nice sized room. An ideal base to explore the city
Andrew
14 Apr, 2025
Sheffield, UK
Enjoyed Most
Fantastic stay.
Very friendly staff, lovely large & clean rooms.
Super breakfast cooked to order and served nice & hot.
Car park 5 minutes walk away.
Can't wait to stay again
Steve
13 Apr, 2025
Leeds, UK
Enjoyed Most
Excellent stay. Lovely helpful staff. Extremely clean. Wonderful breakfast!! Thank you.
Other Comments
Very convenient location.
Bernadette
11 Apr, 2025
Nottingham, UK
Enjoyed Most
Very good breakfast
Other Comments
The smallest room with the even smaller bathroom. And no hot water on second night
Philip
06 Apr, 2025
Blackpool, UK
Enjoyed Most
The staff were very friendly and helpful.
Renee
03 Apr, 2025
Pinner, UK
Enjoyed Most
A super independent hotel with wonderfully friendly and helpful staff. Our room was comfortable, clean and had everything you'd need.
The breakfast was delicious.
Great location, great service - would highly recommend.
Michelle
30 Mar, 2025
Stafford, UK
Enjoyed Most
Cheaper if I had booked direct
Other Comments
Remember add £ 20 per night to your booking
john
27 Mar, 2025
Sutton Coldfield, UK
Enjoyed Most
Lovely place; would go back. Friendly helpful staff and lovely breakfasts
Other Comments
Only very minor point is the place was really warm, and no real ventilation in the room we were in so had to ask to get the window opened, but even so was still quite warm. Something to bear in mind if you are going in the warm summer months and maybe ask for a fan
Mark
24 Mar, 2025
Doncaster, UK
Enjoyed Most
Very friendly staff and excellent breakfast.
Other Comments
My only issue is the creakiness of all the rooms!! I was woken so many times by the room above just walking around and the same in our room.
Debbie
24 Mar, 2025
Shrewsbury, UK
Enjoyed Most
Very clean and comfortable hotel very close to the City centre
alwyn
16 Mar, 2025
Holyhead, UK
Enjoyed Most
Very comfortable bed, relaxing atmosphere, great service, spotless room/bathroom. Good variety offered for breakfast, very friendly/helpful staff.
Other Comments
Hotel situated in great place. Would definitely recommend it.
J A
06 Mar, 2025
Hull, UK
Enjoyed Most
Great location! Lovely bedroom but little space to set things down in the bathroom. A small corner table or shelf would help.
Susan
27 Feb, 2025
Leeds, UK
Other Comments
I apparently booked the wrong dates so I lost £250 and they were complete uncooperative
Richard
26 Feb, 2025
CardiffCardiff, UK
Enjoyed Most
Great location, super breakfast, friendly staff & a lovely large room. The free Prosecco in room was a lovely addition.
Other Comments
Only slight negative was the inability of the window to block out traffic noise from the street. But not a big issue to us as we are deep sleepers.
Ian
24 Feb, 2025
York, UK
Enjoyed Most
Fantastic location , friendly staff and a good English breakfast.
Other Comments
Room was cold on the top floor , 3rd floor in the loft of an old listed building with steep and many steps making it extremely difficult for my wife who has only a week ago had knee surgery. Also felt like we had to bend all the time in the room due to the many angled eaves around the room with a very small bathroom / shower room. No bath… Free Prosecco was worth £5.49 from Aldi compared to your confirmation , stating it was worth £30.00 and reluctant to make available. Sorry to say , overall disappointing.
Brian
21 Feb, 2025
Carshalton, UK
Enjoyed Most
The staff were exceptional in all departments, the food was very good and plentiful, the room and bed was very good spotless and clean
Other Comments
The hotel very well located close to all amenities and very close to the wall enjoyed our few days there.
John
10 Feb, 2025
Cleethorpes, UK
Enjoyed Most
Great time
Very good central location great service friendly people.would recommend Chester as a great weekend break
Good place to visit whatever your budget
En-suite very clean and functional but a bit on the small side rest of room very spacious
Highly recommended ps good breakfast as well
Stuart
Stuart
02 Feb, 2025
Princes Risborough, UK
Enjoyed Most
Large room and good service
Other Comments
The only issue with this hotel is that it does not have spaces to park and the options were to either pay for parking in a public carpark and walk to the hotel or park on a street some distance away. However this would not stop me staying in this hotel again if I had to visit the area.
Mr A P
01 Feb, 2025
Trowbridge, UK
Enjoyed Most
We enjoyed our stay at the hotel. The staff have been very friendly and supportive. The room has been spotless and the bed very comfortable.
Larisa
30 Jan, 2025
Surbiton, UK
Enjoyed Most
Perfect place for a city visit. Lovely friendly staff and very helpful, city centre location and nearby parking. Excellent breakfast, lovely room. I don't know when or if we'll ever visit Chester again but if we do The Townhouse will be our first choice. Our stay couldn't have been better. Thank you.
Malcolm
29 Jan, 2025
Lincoln, UK
Enjoyed Most
Lovely room , fab breakfast , brilliant position
Other Comments
Park in grosvenor shopping centre .. £10 per 24 hours .. ideal
Lynn
28 Jan, 2025
Leicester, UK
Enjoyed Most
Room was very large with extra beds although only 2 could book on this deal, it was dark and looked on to a firee escape. The floor above creaked noisily everytime the occupants above moved about.
The breakfast was a basic Full English or Continental, but was very well cooked and served.
Patrick
27 Jan, 2025
Aylesbury, UK
Enjoyed Most
Great Hotel and offer please send me again if this offer comes up again brilliant.
DAVE
27 Jan, 2025
Hinckley, UK
Enjoyed Most
Nice decor, comfortable, staff friendly and helpful, comfortable bed, excellent clean cooked breakfast.
Other Comments
Knew they didn’t have a lift and wasn’t concerned, but what I didn’t realise that the stairs would be so steep. We were on the third floor in what I presume was the original servants quarters, room was fine but the steps going up were so steep they took your breath away particularly when carrying a case. Like the hotel and would ask for a room on a lower floor next visit.
Susan
26 Jan, 2025
Northallerton, UK
Enjoyed Most
The Townhouse is very centrally located to visit all that Chester has to offer..The staff were lovely throughout from reception to the staff at breakfast …Breakfast was very nice …loads of choice and of the highest quality The room was very modern and the bed very comfortable…Our only issue was the bathroom is very small and compact and there isn’t any space to store small items of clothing but as we only stayed one night that wasn’t a problem for us but could be if you were staying longet
Lynne
25 Jan, 2025
York, UK
Enjoyed Most
Immaculate, clean room. Excellent breakfast. Delightful staff
Other Comments
Only criticism - underpowered electric shower
Eric
25 Jan, 2025
Watlington, UK
Enjoyed Most
Enjoyed everything about the hotel, and what a great offer to include a Saturday night.
Pamela
22 Jan, 2025
Southport, UK
Enjoyed Most
What a great stay! Super friendly staff, spacious room -very clean. Breakfast was fantastic quality and served whilst still hot, good selection on menu.
Other Comments
This hotel is in a perfect location for easy access to the city centre. We parked in a safe, secure Carpark a five minute walk away.
Susan
22 Jan, 2025
HaverfordwestHaverfordwest, UK
Enjoyed Most
Lovely hotel in a perfect location. Staff all very friendly and helpful
Diana
16 Jan, 2025
Chertsey, UK
Enjoyed Most
I stayed for 2 nights with my Sister as Christmas/Birthday gifts to ourselves. It was wonderful. Beautiful hotel located in a perfect position for the Walls of Chester and the more historical area and buildings. The staff were super friendly and helpful. The breakfast was plentiful and delicious.
Julie
15 Jan, 2025
Ashbourne, UK
Enjoyed Most
Clean and tidy, lovely and warm easy to find, central to all with local NCP parking
Good breakfast.
Mike
13 Jan, 2025
Stafford, UK
Other Comments
The Town House is an excellent hotel, lovely friendly staff, bed was very comfy, great choice of different breakfasts, this was our 3rd stay and looking forward to the next visit
Barry
11 Jan, 2025
Sheffield, UK
Enjoyed Most
Tremendous find within the original City walls and would thoroughly recommend! Only there for 2 nights but will definitely be returning again in the near future. Lovely, characterful and beautifully presented property, super-friendly staff and outstanding breakfast quality and selection.
Michael
07 Jan, 2025
Rochdale, UK
Enjoyed Most
Great location, friendly staff, excellent breakfast, comfortable room, very good bathroom, good value.
Linda
06 Jan, 2025
Stockport, UK
Enjoyed Most
Excellent deal through Travelzoo for 2 nights inc breakfast and a bottle of Prosecco. Very good location, (but no parking) best car park is in Grosvenor shopping centre, the breakfast choice was very good, staff were very polite and efficient. The room we stayed in was no.5 which was ideal for our 2 nights, if you plan on staying longer and have suitcases go for a bigger room. The hotel has obviously undergone some sort of refurbishment in last couple of years which meant carpets and fittings etc. all still newish. Would definitely recommend for a short break.
GRAHAM
05 Jan, 2025
Southampton, UK
Enjoyed Most
The Townhouse Chester was lovely and decorated fantastic for Christmas. My friend has COPD and I did not do any research in advance, so did not realise there was no lift. We were on the top floor with no lift. Difficult to say the least. The staff were amazing and the breakfast was superb and freshly made and hot unlike so many other hotels.
Other Comments
Lovely hotel with amazing staff. Great value for money and had an amazing time there but concerns about the number of steps to the top floor as this is an old building the stairs are steep …for anyone with mobility issues request a low floor but consider steps up to hotel.
Julie
01 Jan, 2025
Bootle, UK
Enjoyed Most
Loved it
Sharon
01 Jan, 2025
UlverstonUlverston, UK
Enjoyed Most
Lovely hotel in this lovely city. Our first visit but it won't be our last
Other Comments
The Townhouse is very close to the centre and surrounded by great bars and restaurants, take your pick! The comfortable hotel lounge, bar and breakfast rooms are furnished and finished to a high standard. The bedroom and bathroom had everything we needed and was extremely clean as was the rest of the hotel. Breakfast was
exceptional with a great choice available. The staff were so polite, helpful and very accommodating. We would certainly go back to this lovely hotel.
Elaine
01 Jan, 2025
Houghton le Spring, UK
Other Comments
Lovely hotel. Obvious drawback is lack of lift but that was clearly spelt out in the particulars. Didn’t particularly like being given a bedroom with 2 extra single beds in it. Had booked a double room which had an armchair according to the photo and would have preferred that really. But not a big issue. Breakfast was really good - freshly cooked and great choice. The staff were absolutely fantastic.
Delia
28 Dec, 2024
Chichester, UK
Enjoyed Most
The Townhouse was really nice. Very spacious room. Staff were very pleasant and helpful. Perfect position for everything in Chester. Would go again.
Only downside. A lot of stairs so unsuitable for anyone with mobility issues. Was perfect for us though.
Carol
22 Dec, 2024
Southport, UK
Enjoyed Most
Perfect location. Clean. Friendly. Helpful.
Lovely breakfast. Was perfect for us
Other Comments
We extended our stay by one night as Chester was so delightful.
Nicola
18 Dec, 2024
Banwell, UK
Enjoyed Most
We had our dog with us and the staff were brilliant
Other Comments
Just a shame they don't do the afternoon teas as advertised on their website as we would of had one the breakfast was great x
Andrew
17 Dec, 2024
Leominster, UK
Enjoyed Most
We were made to feel very welcome on arrival and throughout our stay, which lead to a very enjoyable experience.
We had our dog with us and it was great to stay in a nice room with our dog rather than being relegated to the old shabby rooms, as is so often the case in other establishments.
The hotel was clean, tidy, welcoming and the breakfast was delicious.
Sally-Anne
16 Dec, 2024
Wrexham, UK
Enjoyed Most
Very pleased with stay. Great breakfast and friendly staff.
James
15 Dec, 2024
Worcester, UK
Enjoyed Most
Excellent service and would definitely recommend this lovely hotel.
Other Comments
Friendly staff, lovely rooms and wonderful breakfast all in a central location
LYNNE
14 Dec, 2024
Ulverston, UK
Enjoyed Most
Great time at the hotel from start to finish. Lovely staff and room, great breakfast and in a good location for the row and down to the river.
JANE
14 Dec, 2024
Manchester, UK
Enjoyed Most
staff go over and beyond to provide good service
Other Comments
We were in room 11. Room 11 and 12 are 3 flights up so you need to be fit to access these rooms.
Pam
14 Dec, 2024
Chorley, UK
Enjoyed Most
A really lovely two days in this fantastic little hotel, beautiful room, breakfast and atmosphere, the staff were first class. So close to the centre of town, would recommend to anyone and will return! Thank you
Brian
13 Dec, 2024
Driffield, UK
Enjoyed Most
It’s a beautiful hotel and the breakfasts were really good staff friendly and efficient in everything they do.
Other Comments
If we had one complaint it could do with a bit more soundproofing we could hear next bedrooms tv on late at night and 6 in the morning, it’s an old building but the walls were very thin a couple of nights was enough for that reason alone.
Elizabeth
12 Dec, 2024
Ashington, UK
Enjoyed Most
We received a warm welcome excellent facilities clean and spacious bedroom very good ensuite and a lovely breakfast selection.
Other Comments
We would thoroughly recommend this hotel to anyone who's looking for comfort and central location. The staff were excellent and very helpful. We really enjoyed our stay.
alan
12 Dec, 2024
Didcot, UK
Enjoyed Most
Great location. Charming hotel. Warm welcome. Excellent friendly staff. Generous, delicious breakfast. Outstanding value for money. Highly recommended.
Other Comments
Will be returning.
Margaret
11 Dec, 2024
Birmingham, UK
Enjoyed Most
Very good
paul
10 Dec, 2024
Liverpool, UK
Enjoyed Most
Lovely hotel recently refurbished, rooms a little short on room to hang clothing also lighting in bedroom very dim. Small ensuite but having said that adequate & well presented. Public rooms lovely, decorattions for Christmas inside & outside which were gorgeous. Brilliant location.
Other Comments
Breakfast was lovely staff friendly & helpful.
Shirley
07 Dec, 2024
Workington, UK
Enjoyed Most
Lovely ambience as you step into this hotel. Staff very accommodating and eager to please and sort out any problems. Our tricky shower was mended immediately and more support given when we had an issue. Really enjoyed our stay and would certainly stay again despite the lack of lift.
Susan
07 Dec, 2024
Nottingham, UK
Enjoyed Most
Fabulous hotel in great location. Really friendly, welcoming staff. Easy to walk into the city.
Other Comments
Thoroughly recommend this
Kenneth
07 Dec, 2024
Ipswich, UK
Enjoyed Most
Lovely hotel in a great central base for Chester. All of the staff could not do enough for you.
Ian
06 Dec, 2024
Wolverhampton, UK
Enjoyed Most
Friendly staff very good value deal
Michael
05 Dec, 2024
Sheffield, UK
Enjoyed Most
Convenient and comfortable stay
IOLO
04 Dec, 2024
Pwllheli, UK
Enjoyed Most
Perfect location, very good breakfast and lovely, efficient staff.
Felicity
04 Dec, 2024
MANCHESTER, UK
Enjoyed Most
Wonderful, relaxed family couple of days
Charlotte
04 Dec, 2024
Kidderminster, UK
Enjoyed Most
Everything was lovely. Hotel and staff so accommodating. Breakfast first class. Definitely would go again.
Other Comments
Lovely hotel. Couldn't have chosen better.
Jane
03 Dec, 2024
Coventry, UK
Enjoyed Most
Very nice Hotel, with friendly staff.
Excellant location.
lloyd
02 Dec, 2024
Newport, UK
Enjoyed Most
Fantastic 2 night break in the heart of Chester very comfy beds & excellent breakfast. We had a large room on the 3rd floor, no lift & 52 steps. Not a problem for us but anyone with mobility issues be aware!
Other Comments
Very friendly staff & in a fab location thankyou
Dena
01 Dec, 2024
Sheffield, UK
Enjoyed Most
Brilliant
Other Comments
Staff were great and lovely breakfast
Stephen
30 Nov, 2024
Shrewsbury, UK
Enjoyed Most
Location of hotel is great although no parking there. We managed to find a place to park just around the corner (24 hr parking - £10 per night). Staff are really friendly breakfast is really good plenty of choice.
Stephen
29 Nov, 2024
Stoke-on-Trent, UK
Enjoyed Most
Very pleasant and helpful staff. Hotel was very central to the town and close to all amenities. Breakfast was excellent.
Gillian
28 Nov, 2024
Bedford, UK
Enjoyed Most
Couldn't fault anything about it. Superb location. Excellent breakfast for all tastes. Friendly helpful staff.
phil
27 Nov, 2024
Ilkley, UK
Enjoyed Most
We had an excellent two night stay at the Townhouse, great Location and very friendly Staff. Everything was great and will come again
James
27 Nov, 2024
Sleaford, UK
Enjoyed Most
Great one night break in Chester city centre.
Other Comments
Could not fault the hotel. Lovely room. Friendly staff and excellent breakfast.
Susan
26 Nov, 2024
Wigan, UK
Enjoyed Most
Really good experience. Welcoming staff Fantastic Breakfast
Other Comments
Only negative comment Shower needs updating took ages to heat up
Carol
24 Nov, 2024
Menai Bridge, UK
Enjoyed Most
Sixth visit . Love the place however disappointed with my bedroom on this visit
PAULA
23 Nov, 2024
Sutton Coldfield Birmingham, UK
Enjoyed Most
Excellent stay.. superb food, room staff location. Couldn't find anything negative to say. Have already recommended to family and friends. Will definitely return next year.
Ronald
22 Nov, 2024
Liverpool, UK
Enjoyed Most
Very enjoyable, thank you.
Other Comments
Highly recommended, Booking in, the staff, the breakfast, the rooms, the ambiance at the hotel were all perfect. Than you.
Clive
22 Nov, 2024
Rhyl, UK
Enjoyed Most
Lovely independant hotel. Tasteful decor including comfortable lounge, comfortable and clean room. Tea and coffee supplies and bottled water supplied each day. Friendly, helpful and professional staff. Breakfast was plentiful with a good choice of cold cereal, dried and fresh fruit, nuts etc also pastries. A good choice of hot food cooked to order. I'd recommend and hope to visit again
Marion
21 Nov, 2024
Chigwell, UK
Enjoyed Most
Lovely, clean hotel in perfect location for sightseeing. Friendly staff and very helpful
Patricia
20 Nov, 2024
Gravesend, UK
Enjoyed Most
We loved staying as the staff,location and breakfast were great. Great restaurants and a cosy pub all minutes away. Will definitely stay again.
Sue
20 Nov, 2024
Liverpool, UK
Enjoyed Most
The staff did everything they could to make our stay enjoyable. Immaculately clean throughout & very enjoyable breakfast with plenty of choice.
Jane
19 Nov, 2024
Halesowen, UK
Enjoyed Most
Great weekend at the townhouse great value for money want to go back soon
Other Comments
Staff were excellent food was great room was great all good thanks so much
James
18 Nov, 2024
Ayr, UK
Enjoyed Most
Great location staff very friendly and great breakfast
Chris
17 Nov, 2024
England, Liverpool, UK
Enjoyed Most
Welcome and charming
Jacqueline
16 Nov, 2024
Ingatestone, UK
Enjoyed Most
A superb visit. A lovely hotel, friendly helpful staff. Could not fault it
Other Comments
An incredibly welcoming stay, very clean and an excellent breakfast. A superb situation in Chester.
Ann
15 Nov, 2024
Haywards Heath, UK
Enjoyed Most
Lovely building. Nice welcome. Large family room but with limited storage. Nowhere to hang long items like dresses and nowhere for coats especially if wet- perhaps a hook on back of door? Only one chair- this room would sleep 3 people. Plenty of room to accommodate more chairs instead of sitting on beds. Breakfast excellent- lots of choice and great service. Would definitely recommend!
Rita
15 Nov, 2024
Knaresborough, UK
Enjoyed Most
Friendly and helpful staff. Welcoming atmosphere. Lovely breakfast. Clean refurbished room. Very good value (with Travelzoo). Central location and so convenient for sights, shops and restaurants.
Other Comments
Access to our room was up two flights of stairs (no lift). However, the reception staff cheerfully helped carry luggage to the room. Even so, this hotel is not suitable for guests with mobility issues. We parked in the Grosvenor Centre car park using Hozah autopay (requires prior registration). This worked well and we found a way through the shopping centre using its lifts and smooth floors which was ideal for our wheeled suitcases and which took us most of the way to the hotel.
Michael
15 Nov, 2024
Wolverhampton, UK
Other Comments
Nice hotel very helpful and pleasant staff
MR ROBERT
14 Nov, 2024
Dumfries, UK
Enjoyed Most
Lovely accommodation. Great staff. The breakfast really good.
Other Comments
Bedroom and Bathroom little small,but didn't stop our enjoyment.
Lynne
14 Nov, 2024
Burnley, UK
Other Comments
Beautiful updated house in the Center of Chester. Very friendly staff and the food was superb!
beverley
14 Nov, 2024
Derby, UK
Enjoyed Most
Staff are lovely. Breakfast included and was really good
Other Comments
No lift here. We were top floor so lots of steps
Vanessa
13 Nov, 2024
Whitley Bay, UK
Enjoyed Most
Room spacious and clean. Beds and pillows super comfortable. Plenty of tea, coffee, biscuits in room. Breakfast good quality and good variety. Staff friendly and helpful. Good central location. Thank you
Emma
12 Nov, 2024
Gillingham, UK
Enjoyed Most
Our second stay here through a Travelzoo deal and we weren't disappointed.
We couldn't check in before 3.00 but the reception staff were happy to keep our bags safe and advise on car parking so that we could start exploring the lovely city of Chester straight away.
Beautifully presented and very clean throughout. Bedrooms are large with everything you need to enjoy a comfortable stay.
Fantastic breakfast was included in the price.
We would definitely stay there again.
Other Comments
All the rooms are upstairs and there is no lift. The steps are very steep and may not be suitable for everyone.
Linda
12 Nov, 2024
Halesowen, UK
Enjoyed Most
Staff were extremely good and friendly. Our room was rather small with little space in the shower room
a j
12 Nov, 2024
Faversham, UK
Enjoyed Most
Staff very friendly and helpful! Lovely hotel in a great area. Great breakfast and service. Will definitely be back!
Other Comments
Thanks to all the staff for a lovely stay!
Andrew
11 Nov, 2024
Preston, UK
Enjoyed Most
I stayed there with my daughter and nothing was too much trouble for the staff.
Carol
11 Nov, 2024
Northampton, UK
Enjoyed Most
Huge room, comfy bed, clean all facilities we could need. Fantastic breakfast and all staff were so friendly. Can’t find fault!
Sarah
11 Nov, 2024
Stoke-on-Trent, UK
Enjoyed Most
Excellent hotel, very well situated for shopping and dining out. The most friendly staff we will definitely go back!
Elaine
11 Nov, 2024
Shropshire, UK
Enjoyed Most
Hotel was lovely, staff were great, location fantastic. Will definitely recommend & return!
Jane
04 Nov, 2024
Liverpool, UK
Enjoyed Most
Very pleasant stay, the staff were very friendly and helpful.
Other Comments
Would recommend staying at this accommodation
Anne
03 Nov, 2024
Cardiff, UK
Enjoyed Most
Helpful staff. Very good breakfast. Lovely clean bedroom.
Hazel
01 Nov, 2024
Southwell, UK
Enjoyed Most
Great hotel, staff very friendly, lovely tasty breakfast. The only drawback was the bathroom,
New fixture and fittings but when opening the shower room door, there is about 2cm between door and toilet! The mirror on the wall has the sink and toilet Infront of it, so difficult for my husband to see to shave!. Everything else was great and would gladly return. Hotel is in a great location
Other Comments
There is no lift, but managed to carry small suitcase up three flights of stairs, some older people may need a member of staff to help
ANNE
01 Nov, 2024
Rochdale, UK
Enjoyed Most
Hotel absolutely immaculate, lovely bedroom, excellent breakfast. We loved our weekend there, right in the middle of town so able to go back for a coffee. Token for the car park meant that we were able to park for 24 hours in the city centre for £10.50
Other Comments
Felt very welcome. Best thing of all - the staff were so pleasant and SMILED all the time. Nothing was too much trouble. Superb value.
Susan
30 Oct, 2024
York, UK
Enjoyed Most
A very nice boutique hotel right in the heart of Chester
Other Comments
Well the beds are absolutely beautiful so comfortable a fantastic night sleep
Kathleen pietrzak
28 Oct, 2024
Nottingham, UK
Enjoyed Most
Fabulous room with good quality furnishings. Great breakfast . Great location with friendly staff
Linda
27 Oct, 2024
Accrington, UK
Enjoyed Most
The staff were extremely welcoming. The room was good & the breakfast was very good & served with a smile!
Jane
26 Oct, 2024
West Wickham, UK
Enjoyed Most
All staff were very friendly & helpful. Accommodation was immaculate. Location perfect. Wonderful breakfast.
Other Comments
Very enjoyable stay.
Bernadette
24 Oct, 2024
Nottingham, UK
Enjoyed Most
Beautiful hotel, clean, light, old building, comfortable rooms, with fabulous staff, lovely breakfast.
Other Comments
Highly recommend this hotel, would definitely return, great location, comfortable, clean friendly place.
Karen
23 Oct, 2024
Swansea, UK
Enjoyed Most
Great place easy access to town centre.temporary negative ongoing roadworks close to Townhouse.Homely atmosphere.Very good food
Sidney
23 Oct, 2024
Manchester, UK
Enjoyed Most
Fantastic two days - lovely well appointed hotel in the heart of Chester. Staff went above and beyond during our stay. Highly recommended
Jamie
21 Oct, 2024
Brigg, UK
Enjoyed Most
Excellent few days. Great value for money with your offer. The breakfast was lovely!
Brenda
19 Oct, 2024
Stafford, UK
Enjoyed Most
Lovely hotel. Clean, comfortable, staff very helpful and friendly. Would definately stay there again.
Angela
19 Oct, 2024
Montgomery, UK
Enjoyed Most
A gem of a place, surpassed only by the staff who are truly outstanding
michael
15 Oct, 2024
Stratford-upon-Avon, UK
Enjoyed Most
Excellent stay
Other Comments
All staff super efficient and very friendly
Janet
14 Oct, 2024
Ripon, UK
Enjoyed Most
Visited with a friend. Stayed for 2 nights. It was brilliant because the rooms were immaculate, beds comfortable and the hotel staff were exceptional.
Jane
11 Oct, 2024
Doncaster, UK
Enjoyed Most
Lots of steps/stairs. Breakfast unsatisfactory for vegan guests despite prior warning. No vegan sausage despite advertising them on menu. Poor shower little pressure. Duty staff on arrival offered to help with cases. Nice fluffy towels.
Other Comments
Parking worked well with discount provided. Poor timing with city marathon on Sunday so access hard into centre.
Robin
09 Oct, 2024
Tywyn, UK
Enjoyed Most
Very clean Staff helpful and friendly nothing was a problem. Nice bar area and outdoor covered garden seating area. Breakfast just what you needed. WELL DONE
Other Comments
Would certainly stay again when next time in Chester
Mike
07 Oct, 2024
Stafford, UK
Enjoyed Most
Nice and clean, friendly staff and well positioned
Howard
04 Oct, 2024
Chipping Ongar, UK
Enjoyed Most
Spent a very pleasant couple of nights at The Townhouse Chester. Our room was very clean and comfortable. The staff were friendly and very helpful.
Mrs C L
02 Oct, 2024
Birmingham, UK
Enjoyed Most
Recently refurbished Georgian Town House. Very comfortable room (might be small for 2). Stylish bathroom but problem with water temperature in shower on 2nd day. Excellent breakfast. Unnecessary prosecco - I didn't want a free bottle and left it behind. Never good value for single travellers! But this is a pleasant independent hotel in an excellent location for visiting Chester and I would stay there again.
Susan
02 Oct, 2024
Frome, UK
Enjoyed Most
A wonderful experience from check in to check out. All staff were friendly and helpful. All parts of the hotel we saw were nicely decorated and very clean. Breakfast was very good with a great choice
Verity
01 Oct, 2024
Telford, UK
Enjoyed Most
Lovely hotel in a fabulous location.
Other Comments
Fantastic breakfast
Deborah
30 Sep, 2024
WarwickWarwick, UK
Other Comments
Parking was difficult. The room we had was small. Bathroom small with toilet in front of small hand basin. Not much room when showering. Clean though.
Robert
29 Sep, 2024
Markfield, UK
Enjoyed Most
Great accommodation and lovely staff
Steve
28 Sep, 2024
Worcester, UK
Enjoyed Most
Lovely hotel situated in an ideal location for strolling into Chester centre or to the River.Rooms modern rooms well furnished and very clean. Very good breakfast. Have already booked again.
Other Comments
Check in easy and staff very friendly and efficient.
Carol
28 Sep, 2024
Wigan, UK
Enjoyed Most
Large comfortable rooms with modern spacious en suite. Could do with a pair of easy chairs. The building is tall, 4 floors , although ground floor is basement, 1st floor(up steps from pavement) is reception, dining and bar, then 2 accommodation floors. 3rd floor being top floor. (4th) There is no lift, so you need to be fit, and travel light. The majority of customers were our age group (60-70+) Staff were very friendly and always keen to help, a credit to the hotel. Meals were excellent and well presented.
Other Comments
This hotel would benefit greatly with the installation of a lift, I,m sure there is room in the stairwell to house one. Even a 'dumb waiter' for sending luggage upstairs would help.
MICHAEL
27 Sep, 2024
Nottingham, UK
Enjoyed Most
very friendly staff, excellent breakfast, good room size and a great location.
Other Comments
As it is a town house depending on which floor you are staying on there can be a lot of stairs.
Maxine
23 Sep, 2024
HEDGE END, UK
Enjoyed Most
Good location. Food okay. Service good. Bathroom a bit tight. No parking on site. Beds a bit soft.
graham
21 Sep, 2024
Hereford, UK
Enjoyed Most
Perfect location in a wonderful City. Would definitely go back, also would recommend to friends.
Other Comments
More than satisfied with this mini break.
Gregory
20 Sep, 2024
Cheadle, UK
Enjoyed Most
PEDRO AND NIKKI WERE VERY GOOD IN THERE RESPECTIVE JOBS BREAKFAST WAS GOOD
Other Comments
SHOWER WAS MUCH TOO HOT TO BARE WOULD HAVE TAKEN THE SKIN OFF ROOM FAR TO SMALL LAST COUPLE IN THE ROOM SAID THE SAME
sarah
20 Sep, 2024
Pwllheli, UK
Enjoyed Most
Good location with helpful friendly staff and an excellent choice of food for breakfast.
The rooms are small but comfortable.
We would not return because of the number of steps
both in and outside.
Roy
20 Sep, 2024
Newark, UK
Enjoyed Most
Too many stairs otherwise it’s a lovely place
Other Comments
Breakfast was very rushed on both mornings which was a shame
Jacqueline
19 Sep, 2024
Norwich, UK
Enjoyed Most
A superb night away with a friend. Staff were fantastic, they couldn't do enough for us. We booked an afternoon tea on arrival, which was just delicious. The bedroom and facilities were lovely and breakfast the next morning was excellent. Can't fault it. We would definitely stay again.
Other Comments
Outstanding.
Kay
17 Sep, 2024
Leyland, UK
Enjoyed Most
Had a nice stay
Glad to have top room though climb up stairs was hard !!!
Unfortunately guests opposite very loud returning at 3 in morning
But great location
Unfortunately
Tracey
15 Sep, 2024
Bridport, UK
Enjoyed Most
The staff were absolutely brilliant, t he e cleanliness of the hotel we could not fault. We had a wonderful visit
Other Comments
The staff were so attentive, when they found out it was my husband's
Birthday, they brought a cake at breakfast and sang happy birthday.to him.
What a beautifully clean hotel
With fantastic staff.
We had the best time
Sue
14 Sep, 2024
Leicester, UK
Enjoyed Most
Staff are wonderful, nothing is a trouble to them. Rooms are spotless comfy beds and pillows. The secret garden is a plus. Brilliant location for shops, restaurants and the River Dee.
Susan
14 Sep, 2024
Ormskirk, UK
Enjoyed Most
Excellent. Shower room a little small. Spotlessly clean hotel. All staff very pleasant and helpful.
Norman
14 Sep, 2024
Barrow-in-Furness, UK
Enjoyed Most
2 night break in lovely refurbished room, with delicious breakfast and friendly helpful staff. Good location for town and river walking
Other Comments
Although no parking at hotel there are 3 carparks close by offering reasonable 24 hour rate.
Patricia
13 Sep, 2024
Portishead, UK
Enjoyed Most
Excellent almost all round,particularly the staff. Breakfast first class. Parking discount with Pepper Street excellent.Our room,probably because we were on a "deal", was small and the bathroom miniscule with the sink placed above the lavatory. No 8 Not to be recommended for anyone over 12 stone!
Gordon
13 Sep, 2024
Chipping Norton, UK