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Harrogate
Cedar Court Hotel Harrogate
About the Hotel
Amy Lindsay
Deal Expert
Why We Love This Hotel
- The hotel is across the road from The Stray, a 200-acre stretch of parkland
- Harrogate town centre is 10 minutes' walk away
- This Grade II-listed property sits on the site of Harrogate's first hotel
Enjoyed This
(See All 610 Member Ratings)
"Nice hotel, ideally placed for visiting the town centre. Room was nice, with a very comfortable bed. Short on toiletries though. Evening meal was very good, but as a group of 6 it was a shame that all our meals were not served together. Think they might have been short staffed due to the Coronavirus. Breakfast was ok but again slow on replenishing items."
Rosie
28 Mar, 2020 - Yarm, UK
Overview
Cedar Court Hotel Harrogate is 10 minutes' walk from the centre of Harrogate -- the "quintessential Victorian spa town", according to Lonely Planet.
This Grade II-listed 19th-century building sits on the site of Harrogate's first hotel, the Queen's Head Inn, which was built in the 1680s. The Turkish Baths & Health Spa is 15 minutes' walk away, and the Royal Hall, which hosts antique fairs, classical concerts, live comedy events and more, is a little further. On the way, you'll pass the famous Bettys tea room.
Ripley and Knaresborough castles are just over 10 minutes away by car, and Harewood House takes around 15 minutes. Mother Shipton's Cave and the Petrifying Well -- one of England's oldest tourist attractions -- is 10 minutes' drive away. You can also trek with llamas at Nidderdale Llamas in the Yorkshire Dales, or visit Brimham Rocks, both about 30 minutes' drive away. Pateley Bridge, a small market town on banks of the River Nidd that's home to England's oldest sweet shop, is 30 minutes' drive.
The hotel brasserie serves British and international cuisine, and has a selection of Yorkshire cheeses. There is an on-site gym, and all guest rooms have free Wi-Fi.
Amenities
General
- Infant cots / cribs
- Bar
- Newspaper / magazines
- Extra beds / roll away beds
- Gym / fitness center
- Restaurant
- No pets allowed
Services
- 24-hour front desk
- 24-hour room service
- Laundry / dry cleaning
- Business center
Room amenities
- Central heating
- Coffee / tea-making facilities
- Iron and ironing board
- Flatscreen TV
Internet
- Complimentary Wi-Fi throughout
Bathroom
- Hair-dryer
- Luxury toiletries
- Bathtub (in some rooms)
Parking
- Complimentary parking
Accessibility
- Accessible meeting room
- Accessible parking
- Accessible restaurant
- Wheelchair accessible
Policies
Check-in:
Standard Time is 2:30pm.
Minimum age required to check in: 18.
Checkout: Standard Time is 11am.
Children and additional guests:
Please use the Special Request field to confirm the age of the third guest. Infant's cot/crib and extra bed are available for children, on request and in Standard rooms only: £15 per night.
Supplements are not included automatically in the total price and will be charged directly by the hotel. See room descriptions and rate policies for information about room occupancy and prices.
Pets:
Pets are allowed on request and will be charged at £15 per pet per night. Only dogs are allowed and in a Standard Room only.
Supplements are not included automatically in the total price and will be charged directly by the hotel.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Additional details: The restaurant can be quite busy in the evening and we strongly recommend you book dinner in advance to avoid disappointment, by calling the hotel directly.
Have a Question? Contact Travelzoo.
- +44 (0) 20 3564 9000 UK & Europe
- 1-877-966-0000 U.S. and Canada (toll-free)
- Email us
Customer Service available Mon-Fri, 8am-6pm
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(610 Member Ratings)
(610 Member Ratings)
Ratings & reviews reflect verified member feedback for Acropolis Hotels Ltd t/as Cedar Court Hotel Harrogate over the past 15 months.
Show ReviewsHide all
Ratings & reviews reflect verified member feedback for Acropolis Hotels Ltd t/as Cedar Court Hotel Harrogate over the past 15 months.
3.9
Ambiance
4.5
Location
4.1
Rooms
4.4
Quality of Service
4.4
Value for the Money
Enjoyed Most
Nice hotel, ideally placed for visiting the town centre. Room was nice, with a very comfortable bed. Short on toiletries though. Evening meal was very good, but as a group of 6 it was a shame that all our meals were not served together. Think they might have been short staffed due to the Coronavirus. Breakfast was ok but again slow on replenishing items.
Other Comments
Thought bar prices - including teas and coffees - were expensive.
Rosie
28 Mar, 2020
Yarm, UK
Other Comments
Hotel had to close due to current situation and refunded payment in full. We will try to re-book when we are able to do so.
Jim
23 Mar, 2020
Rugeley, UK
Enjoyed Most
We have been here several times and this visit didn’t disappoint. Great evening meal. Breakfast as ever lots of choice. Excellent.
Other Comments
We had the last eve before the hotel was closing the next day at 12pm due to the Coronavirus. Staff were excellent under the current circumstances. Sad times.
christine
21 Mar, 2020
Wakefield, UK
Other Comments
This was a extra night as we had already stay the previous 2 nights but unfortunately we did not get to stay because of the advice from the government on the cronavirus we had to travel home.was disappointed as we had already paid for 3 nights
20 Mar, 2020
Irvin, UK
Enjoyed Most
Staff bright and cheerful, despite the current crisis and the impending temporary closure.
William
20 Mar, 2020
Newcastle upon Tyne, UK
Enjoyed Most
From check-in to check-out the whole experience was very pleasant. Staff were helpful and fiendly.
Evening meal was first class as was tghe breakfast.
Would b happy to stay again.
Robert
19 Mar, 2020
Newton Abbot, UK
Enjoyed Most
The hotel is in a good location a short walk from town centre also with a lovely outlook. The food was very good.
Other Comments
Considering the present problems with the corona virus the staff were all very understanding and helpful
19 Mar, 2020
Irvin, UK
Enjoyed Most
Great hotel, wonderful town
Great hotel. Excellent bedroom
MRS G I
19 Mar, 2020
Dalkeith, UK
Enjoyed Most
Hardworking friendly staff, excellent value , clean, good food. 10 minute walk to the town centre.
Eleri
18 Mar, 2020
Colwyn Bay, UK
Enjoyed Most
A beautiful hotel which is within easy walking distance of the main shopping area. Lots of individual shops in the area. Good parking on site so no worries about where to keep your car.
Other Comments
We were there just before the recommended advice not to take unnecessary travel. Staff were using alcohol based gel to clean book in screens etc, room very clean and tidy, well-serviced by cleaning staff.
Alison
18 Mar, 2020
Mansfield, UK
Enjoyed Most
We had a lovely time and have no complaints. The food was excellent and the staff were friendly and helpful.
Julie
18 Mar, 2020
Preston, UK
Enjoyed Most
VERY helpful friendly staff. Good WOW factor when entering reception via automatic doors! Room had everything we could have wanted INCLUDING chocolate covered raisins! Didn't replenish shower gel / shampoo for second night and only one of each between two of us. Dinner on first night was excellent and well served.
Other Comments
Good overall and helped by Travel Zoo deal.
Roger
18 Mar, 2020
Gainsborough, UK
Enjoyed Most
Great price and great location. Staff and food where excellent.
Other Comments
One of the best meals I have had anywhere.
Haydn
16 Mar, 2020
Prentonirral, UK
Enjoyed Most
Excellent from start to finish, easy friendly check in, beautiful room, amazing food and friendly staff.
Roy
16 Mar, 2020
Louth, UK
Enjoyed Most
Apart from the above everything was very good
Other Comments
Waitress was rude, had to speak to Manager who was very helpful (Lee?). We was told that this certain staff member had been spoken to before they way she speaks to guests! All other staff were excellent.
Also, the Cedar Court took £181.00 plus £149.00 out of my account when it should only be £129.00. I am awaiting for the correct money to go back into my account after 5 days!
Emma-Fay
16 Mar, 2020
Wrexham, UK
Enjoyed Most
Room was lovely, free parking and only a short walk from the centre
Amanda
15 Mar, 2020
Scunthorpe, UK
Enjoyed Most
Excellent hotel with very helpful and courteous staff. We enjoyed a delicious dinner and breakfast.
Other Comments
I would certainly recomment this hotel and will look forward to a return visit.
William
15 Mar, 2020
ShrewsburySHREWSBURY, UK
Enjoyed Most
From the moment we arrived we were impressed with the friendly staff and the general appearance of the hotel. Checking in was easy and our executive room lived up to and indeed exceeded our expectations. Dinner was well presented and delicious. All in all a great break at a super price!
JENNIFER
15 Mar, 2020
TUNSTALL Stoke-on-Trent, UK
Enjoyed Most
Nice hotel a bit dated but clean & near town Center 15 minutes walk , good breakfast only minus side was only one tv channel room 213
gary
15 Mar, 2020
birmingham, UK
Enjoyed Most
We had a wonderful time. The room was fantastic with all amenities needed for our overnight stay. Evening meal and breakfast outstanding- relaxed atmosphere, pleasant Staff. Check-in/check-out most professional.
Other Comments
Wonderful building. Good location. Central to Harrogate to explore it's fascinating history. Shops and tea rooms galore! (Betty's a must!).
Moira
14 Mar, 2020
Newcastle upon Tyne, UK
Enjoyed Most
Superb service especially Patricia. Great room, great food
ivor
14 Mar, 2020
London, UK
Enjoyed Most
We were given a beautiful room, at the front of the hotel. It was warm and very comfortable, and very clean
Service in the restaurant was very slow at dinner, but breakfast was good, and service was fine.
Other Comments
There is no reception desk, which seemed odd. There is no receptionist as such - whichever member of staff happened to be around seemed to take on the receptionist duties. There is always 'musak', indeterminate songs, playing. There is no necessity for it, and it drove us away from the bar/lobby area.
Pat
14 Mar, 2020
Lincoln, UK
Enjoyed Most
Clean comfortable room. Excellent food.
Other Comments
Embarrassment at check out when informed that Travelzoo hadn’t taken payment for the accommodation. Why was the booking accepted if no payment was made?
patricia
14 Mar, 2020
Halifax, UK
Enjoyed Most
due to the experence of above not realy
Other Comments
certain things were missing when we got back home,mainly my wifes hearing aids which cost 2500 £. have been in touch over a day and ahalf with the hotel but to no joy. they said nothing had been found by the cleaners
donald
14 Mar, 2020
Mirfield, UK
Other Comments
We were offered a 3 course meal as part of their deal. I had a starter but my wife decided not to have one .After nearly 45 minutes I asked where our main course were. Whilst items of cutlery were removed ,no explanation was given and we waited a further 15 minutes before she was presented with a starter sized portion of a mains choice and I was given a mushroom risotto having been told there was only a pea risotto available . It was also piled high with tired looking vegetables not mentioned on the menu.
I was offered a bottle of wine as compensation which never materialised. There seemed to be complete lack of communication between the kitchen , staff and customers ( we were not the only ones dissatisfied ). Regrettably this led to a very unsatisfactory experience and resulted in our eating out the next night.
DEREK
14 Mar, 2020
Inverness, UK
Enjoyed Most
Lovely room fab food really good value for money
Other Comments
Lovely staff very pleased
C
15 Jan, 2020
Sutton Coldfield, UK
Enjoyed Most
Short 2 night break to Harrogate (first time) booked with Travelzoo with dinner on first night, drink voucher, free car parking, and cream tea on second day. Excellent hotel very close to town centre, lovely room with very helpful friendly staff throughout, meals perfect - thoroughly enjoyed our stay despite the dreadful weather and will certainly be back. Thanks to all at Cedar Court.
j
15 Jan, 2020
Morecambe, UK
Enjoyed Most
Overnight stay with dinner to visit friends near Harrogate.
First Class!
From arrival "Welcome" to departure, we were massively impressed with the hotel, our room, dinner and a very good breakfast. The staff were most friendly and helpful, especially (but not exclusively) one young man who was serving dinner that evening, despite being over-stretched in the dining room. The food was first-class, well-cooked and beautifully presented.
Other Comments
A lovely hotel overlooking The Stray in Harrogate.
Rooms large and very modern....nice touches (choc raisins and biscuits!), quality toiletries.....and very comfortable bed.
Public rooms spacious, extremely comfortable and warm.
Whole hotel radiated "Quality". Can't rate it highly enough....scale only goes up to 5 stars!!
David
13 Mar, 2020
Scarborough, UK
Enjoyed Most
Enjoyable break ticked the boxes
Other Comments
I thought the staff were polite & courteous special mention for Georgia on reception.
Ian
13 Mar, 2020
Sandbach, UK
Enjoyed Most
We thoroughly enjoyed our 2 night at Cedar Court. Meals were very good. Staff all very helpful. Excellent value. Would recommend the hotel.
Alan
13 Mar, 2020
Edinburgh, UK
Other Comments
Friendly and helpful staff, great position good food to
Bryan
13 Mar, 2020
Lincoln, UK
Enjoyed Most
Our second visit and it was lovely again from start to finish. The refurbished restaurant area very well done. We will certainly be back.
Alan
12 Mar, 2020
Hull, UK
Enjoyed Most
We had a lovely time, the evening meal was very good with plenty of choice. We had an executive room at the front overlooking the Stray.
Anne
12 Mar, 2020
Lincoln, UK
Enjoyed Most
Just a quick break in Harrogate. Unfortunately the weather was poor but still a pleasant change.
Other Comments
Food was very good and the wine list was also. Quiet location. Decor looking a bit dated.
Richard
12 Mar, 2020
Newark, UK
Enjoyed Most
Very pleasant stay. Very nice meal. Very good value for money.
Kenneth
11 Mar, 2020
Gloucester, UK
Enjoyed Most
Was very good value for money.
Lisa
11 Mar, 2020
Boston, UK
Other Comments
Service in the restaurant in the evening was very poor - disinterested staff left us alone so we ventured to the bar area where we were equally ignored and the cream tea was ruined as the tea was served some 25 minutes before the scones arrived !
Elaine
11 Mar, 2020
York, UK
Enjoyed Most
Good value short break near enough to Harrogate centre.
Andrea
10 Mar, 2020
Halifax, UK
Enjoyed Most
We thoroughly enjoyed our stay its a lovely hotel nice and central to lots of places worth seeing and just down the road from Harrogate
Mandy
10 Mar, 2020
Whitchurch, UK
Enjoyed Most
Very good
Stephen
10 Mar, 2020
Seascale, UK
Enjoyed Most
Great deal, great hotel. Highly recommend.
Shamsur
09 Mar, 2020
Newcastle upon Tyne, UK
Enjoyed Most
Good value for money and lots of extras added into the deal but the hotel was a bit shabby and didn’t really look like the pictures. Decor needed touching up and there was a weird smell in the corridor. Service was friendly
Other Comments
Lovely people and place just needs a slight update room decor wise and (lighting broken and not very good). Other than that it was good valued for money
Hannah
09 Mar, 2020
Ware, UK
Enjoyed Most
Exceptional value for money. The food was lovely and plentiful
Carole
08 Mar, 2020
OrmskirkOrmskirk, UK
Enjoyed Most
Nice hotel value for the moneyCheck
neil
08 Mar, 2020
Saltburn-by-the-Sea, UK
Enjoyed Most
Friendly staff lovely rooms excellent food in the restaurant and good value for money will definitely return
Judith
08 Mar, 2020
Leeds, UK
Enjoyed Most
Good value for money,evening meal great, breakfast lukewarm, rooms small but adequate in an excellent location.
Sandra
08 Mar, 2020
Wrexham, UK
Enjoyed Most
Rooms were too warm and the decor is dated.
R
05 Aug, 2019
Milton Keynes, UK
Enjoyed Most
Excellent stay. Well recommended
04 Aug, 2019
cumbria, UK
Enjoyed Most
Staff were really friendly, check in and check out were quick. Breakfast was amazing a choice of fruit, cereal, pancakes and cooked breakfast. We were expecting a £20 voucher to spend on our evening meal in the restaurant but instead we had a three course meal and could chose from a selection from the menu, which made things a lot easier. The room was spacious and nicely decorated, bed and bedding were extremely comfortable. The free parking was also a huge plus, especially when we were told we could leave the car free of charge, following check out, for the day while we went back into Harrogate.
Jo
08 Mar, 2020
Bradford, UK
Enjoyed Most
Sad to not be greeted at a proper reception & had to work out the registration myself on computer - very cold & unfriendly. Bedroom was dull & depressing. One wall was damaged, it had big dints in it. Lighting in room not great. I couldn't have the standard lamp on without having all the ceiling lights on as well.
Denise
08 Mar, 2020
Sheffield, UK
Enjoyed Most
Great location just a 5 to 10 minute walk from the main part of town.
Very clean and well presented hotel.
On the deal we had, great value for money, it included dinner on the first night, cream tea on the second. We didn't get time for cream tea but the dinner was excellent and the service second to none..... incredible professionalism from Pablo.
Rooms and hotel public areas were excellent.
Other Comments
Drinks pricey ! Very pricey !!!!
Richard
07 Mar, 2020
Ashbourne, UK
Enjoyed Most
Enjoyed our short stay and would certainly return. Staff very helpful and friendly
Theresa
07 Mar, 2020
Stockton-on-Tees, UK
Enjoyed Most
Perfect hotel for visiting Harrogate. Everything within walking distance. Staff, rooms and food very good. Would visit again.
Howard
07 Mar, 2020
Leicester, UK
Enjoyed Most
four adults for 2 nights brilliant value for money. lovely hotel. Staff very helpful and courteous. Food very good
Other Comments
Big shout out for Pablo. Helped in the restaraunt first night, very knowledgable about the food, and approachable, BIG asset for the hotel....give him a contract to keep him there!
DAVID
06 Mar, 2020
Stoke-on-Trent, UK
Enjoyed Most
Room was standard, though it said deluxe on website. Evening meal ok, though had to pay £2:50 for sauce. Breakfasts were ok if you didn’t want eggs, always a queue. Cream tea on second day was a joke. Tea was served 15 minutes before scones arrived, even though we had a booked time.
Other Comments
It might be an idea to have restaurant closer to kitchen, to cut down on waiting time for food, and to prevent it going cold.
david
06 Mar, 2020
South Shields, UK
Enjoyed Most
Everything was perfect from start to finish staff ,room, food everything was better than I expected for the deal I had
Philip
06 Mar, 2020
LiverpoolLiverpool, UK
Enjoyed Most
Good value, but the £20 off the meal that was in your advert was untrue
david
06 Mar, 2020
Redcar, UK
Enjoyed Most
Attractive exterior to hotel and good standard of decor inside. Bedroom and bathroom comfortable and in good order, clean through. The staff were friendly, helpful and worked very hard. The food was of a high quality both at breakfast and evening meal. The up grade from £20 allowance to 3 course meal with a drink was a lovely surprise.
Other Comments
Good location for central Harrogate and free parking was a real bonus.
Alison
05 Mar, 2020
Newcastle upon TyneNewcastle Upon Tyne, UK
Enjoyed Most
Great stay at a bargain price.
Dinner on the first night was excellent, vegetarian options good. Breakfast good on both days, cream tea a bonus too.
Other Comments
Room was great had everything you would need and a comfortable bed. Bathroom a little tired though. All bathrooms with shower over no walk in showers.
Suzanne
05 Mar, 2020
Kettering, UK
Enjoyed Most
Very enjoyable couple of days.
Sandra
04 Mar, 2020
Scunthorpe, UK
Enjoyed Most
Most pleasant, friendly staff, good food.
Nigel
02 Feb, 2019
Leicester, UK
Enjoyed Most
Most of the time slots for dinner service was taken before we arrived so we had to eat at 2030hrs but unfortunately they only had one rump steak so my husband had to choose the sirloin steak. They said they had no baked Alaska left so we ordered an alternative to then see two baked Alaska’s served to another couple. It seems they pre-ordered at the start of their meal!!! This was not inclusive information given when we ordered. Breakfast service saw cold plates they made the lukewarm food even colder. The bread left for toast was off (white mould on the edges) so we would go back but not for the food service
Other Comments
Close to town and super restaurants
Beryl
04 Mar, 2020
Rhyl, UK
Enjoyed Most
Good location, Food and staff excellent would recommend
Lesley
04 Mar, 2020
Whitby, UK
Enjoyed Most
The staff and the food were very good. Unfortunately they have closed the hotel reception desk, got rid of the staff and put some self service computers in the hotel entrance. I tried to contact the hotel prior to our visit but no one answered the telephone. They also ran out of tinned grapefruit on our second morning.
Stephen
04 Mar, 2020
Huddersfield, UK
Enjoyed Most
We had a lovely stay. Our room was perfect, the food excellent and the staff most attentive.
Other Comments
Other than it was great value and a good location I have nothing further to add.
Carole Ann
04 Mar, 2020
Ottery Saint Mary, UK
Enjoyed Most
Had issues with the television and was told it was the weather also safe not working but otherwise enjoyed our stay.
Susan
03 Mar, 2020
Belper Derbyshire, UK
Enjoyed Most
Unfortunately our bedroom was located next to an outside generator which prevented a good nights sleep. There was a “bongo bingo” evening that night which created pressure on the few staff which were on duty.
Carol
02 Mar, 2020
Wolverhampton, UK
Enjoyed Most
hotel and location very good , staff that I had dealing with were very good pleasant, but the lack of any organization at the reception and the restaurant puts the hotel in a very bad light this could have been due to staff shortage on the day
kenneth
01 Mar, 2020
Boldon Colliery, UK
Enjoyed Most
Gracious frontage but ordinary interior. Helpful staff. Comfortable bedrooms . Feels like a business hotel which is a pity for visitors.
Robert
28 Feb, 2020
Wokingham, UK
Enjoyed Most
Lovely break
Other Comments
Lovely hotel
malcolm
27 Feb, 2020
Stockton-on-Tees, UK
Enjoyed Most
particularly the location but very disappointed that a partial refund to cover the spoilt breakfasts didn't materialise
Other Comments
this four star hotel ran out of vegetarian sausages for the second breakfast this was despite ringing ahead to request vegetarian meals
Ian
27 Feb, 2020
Gateshead, UK
Enjoyed Most
Overall very nice and good value for money. Hotel is in need of some modernization but staff were friendly and helpful and food was good.
Other Comments
Bed had no valance on and the base was exposed showing staples, this was a bit off putting!
Laura
27 Feb, 2020
Derby, UK
Enjoyed Most
Lovely clean room. Comfy bed. Had room service, steak and a glass of wine. Prompt service, tasty steak.
Other Comments
Thankyou for a lovely stay. Hope my Bose speaker is returned to me soon.
Alice
27 Feb, 2020
Matlock, UK
Enjoyed Most
We arrived a little bit early to Check-In but the Receptionist was able to give us our room at that point which was ideal. The room had been refurbished recently so was clean and modern. In the nicest possible way, we didn't expect much from the included evening meal, as we've had some pretty average/functional ones in the past. We both agreed that this was the highlight of our couple of nights in Harrogate. It was really excellent. The missus had beetroot and goat's cheese salad to start and I had a duck spring roll. We both had pan fried pork fillet for our main. All of it was really delicious. Breakfast was also very good both mornings.
Other Comments
The only downside we had was that the Bedroom was too hot. There was a thermostat, but even on it's lowest setting it was very warm.
M B
27 Feb, 2020
Wirral, UK
Enjoyed Most
Really good value with good three course evening meal included. However,, room service poor with tea tray not refreshed and missing toiletries. Light bulbs missing and poor basin drainage.
Lawrence
26 Feb, 2020
Boston, UK
Enjoyed Most
Booked a Travel Zoo D, B and B package for 1 night as en route to Hull for a ferry. We thought it was great value for money. Hadn't expected such a good hotel and pleasant service throughout - for the money.
Other Comments
Thank you.
Gillian
26 Feb, 2020
CarrbridgeCarrbridge, UK
Enjoyed Most
Really enjoyed it, free parking is great rooms nice great deal value for money.
jeffrey
26 Feb, 2020
Houghton le Spring, UK
Enjoyed Most
Generally it was a nice hotel with mostly good staff. Room needs updating (only 10mm double glazing) but was clean and tidy.
Michael
26 Feb, 2020
Chester-le-Street, UK
Enjoyed Most
A very nice hotel for relaxing has a lovely chilled friendly atmosphere.
Other Comments
You could do with new windows but this did not affect our stay
Duane
26 Feb, 2020
Tamworth, UK
Enjoyed Most
Staff very friendly and enjoyed the food
Nicola
26 Feb, 2020
Louth, UK
Enjoyed Most
Although we were only staying one night, the staff made us feel very welcome. The room was very comfortable and the food was excellent.
Other Comments
We would stay again.
Kathleen
25 Feb, 2020
PudseyLeeds, UK
Enjoyed Most
Our first room was very disappointing with draft frfrom the window and no heating but we was given another room straight away.
Other Comments
Expected a more traditional style hotel from the photograph on your website there was no reception desk automated check in although the staff was efficient and friendly there wasn’t a lot of them and they were doing several jobs
Audrey
25 Feb, 2020
Bolton, UK
Enjoyed Most
Staff on reception were pleasant and polite. I have not, however, been contacted by anyone from the hotel despite stating I would be willing to be contacted when asked by the young lady on reception if I would wish somebody to get in touch.
Other Comments
Rooms were advertised as having been refurbished. First room we were allocated was shabby and had a blocked/slow draining hand basin. Second room we were then given had a sash window that would not fully close. This room was also drab and dated. Not what is to be expected in an allegedly 4* hotel.
Antionette
25 Feb, 2020
Thornton-Cleveleys, UK
Enjoyed Most
Hotel is a little dated but can't fault the value for money.
Alison
24 Feb, 2020
Liverpool, UK
Enjoyed Most
Excellent location for the town. Lovely hotel with friendly staff. Great spacious rooms with all amenities. Lovely bar and restaurant area serving lovely food.
Charlotte
24 Feb, 2020
Crewe, UK
Enjoyed Most
Good breakfast and dinner on first night staff very helpful
Other Comments
Cream tea on second day was poor one scone and tea
Kevin
23 Feb, 2020
Consett, UK
Enjoyed Most
Hotel and staff were fine. Dinner was very nice. Only problem was the hotel room. We were given room 336, which sounded like we were directly above an industrial generator. We were moved at about 12am which did put a dampener on our hotel experience.
Christopher
23 Feb, 2020
Bridlington, UK
Enjoyed Most
The appearance and the location to Harrogate town centre was good
Other Comments
Our room was on the top floor and it was in an L shape, we were in the corner. The wind was gusty and the position of the room created a wind tunnel effect and the noise kept us awake the whole night, neither of us got any sleep. The fact that the noise of the wind was magnified in our room panicked me and I ended up leaving a day early to drive home as it made me feel scared about driving in those conditions. After I had checked out it was only then that I realised the wind wasnt as bad as I had originally thought. The noise of the wind in our room and getting no sleep was what caused me to leave early which was a real disappointment to my daughter.
Belinda
22 Feb, 2020
Manchester, UK
Enjoyed Most
Excellent except that I had requested a twin room and had rung the hotel who assured me that we were booked into a twin. When we arrived we were given a double but it was soon rectified and we were given a twin
Derek
22 Feb, 2020
Bingley, UK
Enjoyed Most
Great staff who made us feel welcome. Used the hotel as a sightseeing stopover and found the location ideal.
We were not disappointed with the meals either. Really good dinner in the evening and a fab breakfast.
Volker
22 Feb, 2020
Darlington, UK
Enjoyed Most
Lovely staff. Very friendly and helpful. Food was surprisingly very good. Well cooked and nicely presented. Excellent location and plenty of easy parking.
sue
22 Feb, 2020
Hartlepool, UK
Enjoyed Most
Very clean; plenty of towels; spacious room overlooking the Stray; friendly and helpful staff; good food.; great for parking. The Travelzoo package was excellent.
Sandra
22 Feb, 2020
Hull, UK
Enjoyed Most
great from start to finish
Other Comments
great offer ..fantastic stay
Sheila
21 Feb, 2020
cleveland, UK
Enjoyed Most
The dates we chose happened to coincide with storm Dennis, but the Hotel was warm & friendly, and the rooms were very large. Staff were brilliant throughout our stay, with all questions about the region answered.
Other Comments
As above regarding the staff:- a lady had fallen at the breakfast sitting, and as we were waiting to be seated, staff asked for our patience, which we duly gave. The First Aiders were on the scene as soon as called for and dealt with the casualty with swiftness & courtesy. The restaurant was very busy at that time, but it was reassuring to see the professionalism of the trained staff to assist the lady. Well done to all concerned! I will return for a future visit at this Hotel.
John
21 Feb, 2020
HullHULL, UK
Enjoyed Most
Excellent staff and food, good value for money.
Other Comments
Maybe consider updating the bathrooms and hallways!
Christopher
21 Feb, 2020
Grimsby, UK
Enjoyed Most
Fantastic hotel. Excellent value for money
Carol
21 Feb, 2020
Ripon, UK
Enjoyed Most
The whole experience was very good food was very nice and served promptly I like the self check out
Steve
20 Feb, 2020
Chorley, UK
Enjoyed Most
Relaxed - the bathroom was very dated and tired. Good location for access for what Harrogate has to offer.
Kim
20 Feb, 2020
Newport, UK
Enjoyed Most
Rooms were nice and clean and bed was really comfy. Also only a short walk from the centre
Other Comments
Food wasn't great. Anothwr lady before us had the same issue with the same dish and got over £60 refunded .... we didn't even get an apology. Breakfast was way to shambolic. Bringing 4 croissants out at a time and 7 eggs ... for a full restaurant. Loads of people waiting and then at 9.50 (20 minutes after breakfast finished) they brought out a tray full of croissants and a full bowl of fresh fruit! Totally backwards
Ann-Marie
18 Feb, 2020
Sheffield , UK
Enjoyed Most
Friendly and helpful staff
Other Comments
Lovely hotel with friendly and helpful staff.
Delma
18 Feb, 2020
Leeds, UK
Enjoyed Most
Amazing value for Money
Other Comments
Hotel great fully worth its 4 star rating
Anthony
13 Feb, 2020
Dewsbury, UK
Enjoyed Most
Very good stay. Every member of staff was so helpfully and attentive. My only slight criticism would be the drinks are a little expensive.
Wendy
08 Feb, 2020
Boston, UK
Enjoyed Most
Very nice stay, hot and cold breakfast buffet was very good and the dinner in the restaurant was excellent.
Terry
05 Feb, 2020
Wigan, UK
Enjoyed Most
Pleasant, attentive staff. Clean and comfy room - 220, with pleasant front views.
Nice peaceful ambience in lounge/ bar area. Hot Breakfast station area too small, guests got in each others way as they waited for items to be replenished. Breakfast food was good though.
Not enough choice on Dinner menu. Would be struggling if dining for a week.
Other Comments
Had a Good Travelzoo Deal, value for money. Hotel 10 minutes walk into town, but town has a few inclines to be aware of if you find walking difficult.
Mrs Gail
30 Jan, 2020
Stoke-on-Trent, UK
Enjoyed Most
The hotel made everything very easy for us. The food was very good and the staff very helpful. Good part of town overlooking the parks.
Other Comments
I accidentally left some clothes behind in a bedroom drawer. I rang immediately we returned home on Tuesday. I have yet to have confirmation that they have been found so will reserve final judgement
Joan
30 Jan, 2020
Shipston-on-Stour, UK
Enjoyed Most
Nice and relaxing and a great location overlooking the Stray and a short walk into the town centre. The only thing that spoiled it was the long wait for breakfast on Sunday morning. It was chaotic and disorganised.
The price of drinks and meals were a little expensive so we didn’t eat in on our 2nd night
Sharon
30 Jan, 2020
Worksop, UK
Enjoyed Most
Good value hotel in good location. Staff friendly.Food pleasant. Room warm ,bedding crisp and white ,bed comfortable.
Other Comments
Sad to see lovely historic building stripped of its period features internally now more Premier Inn .1 Lift out of order during stay and on one day both broken could have been a problem for less able especially when coach party arrived.
Hilary
29 Jan, 2020
Colwyn Bay, UK
Enjoyed Most
Lovely hotel overlooking 'The Stray' large open grassed area. Parking included with the deal (Make sure you book in on the wall monitor).
All staff are excellent friendly & attentive.
3 course meal was lovely (Although they had run out of some menu options - This was at 20:00)
Cream tea on the second day was very nice (They ask you to book a time when you want it, but allowed us to just turn up).
The only issue we had was our room was over the top of the main entrance, which has automatic doors.
So when in the room you continually get the buzz/sound of the electric motors operating the doors.
The hotel is around a 20 minute stroll into Harrogate.
Overall a very nice couple of days/nights.
One last thing. Most of the attractions in the area are closed at this time of year. but didn't spoil our break.
Paul
29 Jan, 2020
Sutton Coldfield, UK
Enjoyed Most
We had a lovely time in Harrogate for our Birthday weekend. Nice relaxed atmosphere and excellent value for money
Susan
27 Jan, 2020
Richmond, UK
Enjoyed Most
Pleasant weekend break for my wife’s Birthday
Other Comments
Could have done with some decent shower gel, bought some from the super market.
David
27 Jan, 2020
Richmond, UK
Enjoyed Most
Enjoyable stay. Food was very good and staff were great
Sylvia
27 Jan, 2020
Blackpool, UK
Enjoyed Most
The evening meal
Other Comments
The queue for breakfast and reception
jeffrey
27 Jan, 2020
Washington, UK
Enjoyed Most
Central location for Harrogate, RBS and surrounding areas. Staff friendly and the meal included was very good.
Jan
26 Jan, 2020
Axminster, UK
Enjoyed Most
Every where seemed very welcoming and comfortable. Staff were extremely helpful and pleasant.
Wendy
19 Jan, 2020
Hinckley, UK
Enjoyed Most
Really enjoyed our stay at the Cedar Court. Hotel has lots of original charm with modern features. Staff really friendly and bedrooms very clean. Short stroll to the town centre.
Other Comments
Would stay here again as we really enjoyed our visit .
Pauline
18 Jan, 2020
Liverpool, UK
Other Comments
Hotel in need of major refurb. We were given executive room but it was far from executive standard. Mold on tiles in bathroom. And Mold around windows. Furniture basic.
Breakfast wasn't nice. Cooked food looked shrivelled, like it had been there for hours. Bread was stale.
Evening meal and cream tea were both lovely, hotel staff very friendly and helpful. And location was fantastic. Just a shame the hotel wasn't up to standard. A major refurbishment could see this getting highly rated in the future.
Nina
18 Jan, 2020
Bootle, UK
Enjoyed Most
Perfect in every way
Lawrence
17 Jan, 2020
Keyingham, UK
Enjoyed Most
From start to leaving the staff were outstanding. The food was excellent.
Other Comments
Ideal situation for exploring.
Lawrence
17 Jan, 2020
Keyingham, UK
Enjoyed Most
Great value for money deal. Lovely hotel with a great view of the parks. Only one little issue was the rooms were very hot, a fan was provided which helped a little. The reception staff were very helpful.
Billy
01 Aug, 2019
Cleator Moor, UK
Enjoyed Most
Nice room
Other Comments
Lovely dining
Mr John
01 Aug, 2019
Preston, UK
Enjoyed Most
A lovely traditional hotel easy flat 10 minute walk into Harrogate. Meal in evening very good. Breakfast had good choice of hot and cold selection.
Anne
31 Jul, 2019
Sheffield, UK
Enjoyed Most
Really enjoyed our stay, perfect location & really enjoyed our evening meal in the restaurant
Kev
29 Jul, 2019
Rugby, UK
Enjoyed Most
All good but don't have a room above the main entrance people go out for a smoke and it's noisy beds are good room spotless close to town centre
Daniel
29 Jul, 2019
Scarborough, UK
Enjoyed Most
Excellent location and facilities. Breakfast first class. Evening meal only average, but your deal priice compensated
Other Comments
Room was good quality but a little tight for space
Alan
26 Jul, 2019
Daventry, UK
Enjoyed Most
very enjoyable with excellent weather
Judith
25 Jul, 2019
Lytham Saint Annes, UK
Enjoyed Most
large room with twin beds. everything was good although there was no air conditioning and the weather was very hot during the night. The windows did not open.
Other Comments
Good location, easy to find. Spacious hotel. Walking distance to town centre. Good centre for visiting the area.
Maureen
25 Jul, 2019
South ShieldsSouth Shields, UK
Enjoyed Most
APART FROM CHECK IN WHICH WAS VERY POOR (ONLY ONE MEMBER OF STAFF AND HALF A DOZEN POORLY DESIGNED COMPUTER SCREENS) THE HOTEL WAS FAB, GREAT ROOM, FANTASTIC BREAKFAST AND STAFF
paul
24 Jul, 2019
Worksop, UK
Enjoyed Most
I got what I paid for, a good basic hotel at a reasonable price
Other Comments
The food was only just adequate. Instant coffee sachets at breakfast! My room was large and the bathroom as clean.
Helen
19 Jul, 2019
Newton Abbot, UK
Enjoyed Most
Everything was excellant and the staff in particular most helpfull.
Reginald
19 Jul, 2019
Huddersfield, UK
Enjoyed Most
Very friendly staff throughout our stay
Other Comments
Would highly recommend
Barbara
19 Jul, 2019
Solihull, UK
Enjoyed Most
Easy to book, very pleasant stay, friendly, helpful staff.
Janet
18 Jul, 2019
Stockport, UK
Enjoyed Most
We enjoyed our overnight stay as it was very central and could walk into town in 10 minutes
Other Comments
Food on the Saturday night was disappointing. Computer went down at the bar so could only take cash. Our room was clean but a bit tired so it wasn't quite the upmarket stay we were expecting
Carl
18 Jul, 2019
Salisbury, UK
Enjoyed Most
Location, service
Other Comments
Small room, lack of ambience in dining room
Martin
16 Jul, 2019
South Shields, UK
Enjoyed Most
Staff fantastic , except for the very rude miserable kiwi or Australian behind the bar .
Karen
16 Jul, 2019
Cumbria, UK
Enjoyed Most
The hotel was central, the rooms were modern and clean.
We had an excellent evening meal and breakfast.
The staff were amazing friendly and extremely helpful some of the nicest we have met!!!
Graham
15 Jul, 2019
Rickmansworth, UK
Enjoyed Most
Lovely hotel great location value for money
Jane
15 Jul, 2019
Billingham, UK
Enjoyed Most
Had a lovely time food excellent
Mary
10 Jul, 2019
Surrey, UK
Enjoyed Most
Lovely hotel but the room and the bathroom needed a bit tlc.
Other Comments
Lovely staff.
Janet
08 Jul, 2019
Ashington, UK
Enjoyed Most
Such a beautiful place in an ideal location to the centre, staff very obliging will definitely be returning
Christine
08 Jul, 2019
Leigh, UK
Enjoyed Most
We enjoyed everything about our stay .
Other Comments
NONE
G
08 Jul, 2019
Worksop, UK
Other Comments
Just generally disappointing. It was a special occasion for us and we left feeling very frustrated
Robert Stephen
08 Jul, 2019
Lytham Saint Annes, UK
Enjoyed Most
Nicely refurbished spacious room. Good food at dinner and breakfast.
Karen
16 Feb, 2019
Sheffield, UK
Enjoyed Most
Everything was lovely
Other Comments
Staff where lovely xx
Dianne
11 Feb, 2019
Lancaster, UK
Enjoyed Most
The staff couldnt do enough for you. Nothing was too much trouble. Food was delicious, spoilt for choice. brilliant location.
Other Comments
They even put balloons and banners in our room to celebrate my partners birthday. Perfect
Janine
08 Jul, 2019
Bolton, UK
Enjoyed Most
Very enjoyable stay
Susan
08 Jul, 2019
Warrington, UK
Enjoyed Most
Very enjoyable an absolute bargain booked through travel zoo
Other Comments
Nice hotel and very nice staff 10 minute walk from Harrogate
Jane
08 Jul, 2019
Hull, UK
Enjoyed Most
Lots of free parking - great location - newly refurbished rooms - great food- great value for money
Elaine
06 Jul, 2019
YorkYork, UK
Enjoyed Most
Nice comfortable hotel
Richard
06 Jul, 2019
Cleethorpes, UK
Enjoyed Most
Overall a pleasant stay, nice room clean and well appointed. The breakfast was a tad hit and miss with items running out and not being replaced promptly although the quality was good. The large dining room lacked atmosphere but I suspect little could be done to change that.
Christopher
06 Jul, 2019
Ilfracombe, UK
Enjoyed Most
Only downside was noisy room door slamming.
David
06 Jul, 2019
Deeside, UK
Enjoyed Most
Overall good apart from a couple of annoying problems. Firstly despite being on a full board basis, my debit card was charged with the cost of our evening meal - my phone call to get the hotel to rectify the matter was dealt with by the hotel in a very matter of fact manner with little by way of apology - the fact that this could happen says a lot about the slackness of their internal systems. Secondly, my wife , when asking if scrambled egg was available for breakfast was told no in a very brusque manner- 5 minutes later we spotted a guest with scrambled egg - the manner she was told was not called for - the younger and taller of 3 senior staff on duty in the restaurant that morning customer service skills were sadly lacking
Other Comments
Customer service mainly very good but not consistent
Adrian
04 Jul, 2019
Swaffham, UK
Enjoyed Most
Good Location. Very central. Pleasant staff.
Other Comments
Dinner was a disappointment. Ordered the sirloin for mains, quality of the steak was awful.
Rooms were tiny - Travelzoo informed the hotel on our behalf that we had a 2 yr old with us - however we were put right on the top floor in what looked like loft converted rooms (supposedly was an executive double).
Sumeet
02 Jul, 2019
Durham, UK
Enjoyed Most
Location is excellent and the staff were friendly and efficient
William
01 Jul, 2019
Bury Saint Edmunds, UK
Enjoyed Most
Good
Andrew
29 Jun, 2019
Biggleswade, UK
Enjoyed Most
We really enjoyed our visit, found it relaxing and stayed an extra night. Location of the hotel was very convenient for the centre of Harrogate. Staff were friendly and helpful, particularly Tori on reception.
Mrs P A
28 Jun, 2019
Birmingham, UK
Enjoyed Most
A 2 night stay that was excellent
neil
28 Jun, 2019
Hayling Island, UK
Enjoyed Most
The reception manager and reception staff were helpful, they gave us a complimentary drink for the double booked room, the night staff stopped the clanking of the cutlery, the food whilst basic was actually tasty. The staff personalities actually helped a bad situation from being worse as they were nice people and understood that people of a certain age (50+)dont want computer check ins and flight deck technology just a desk and receptionist to talk with.
Other Comments
Automated check in which didnt work and had to get help. Room we were allocated already had occupants when we got there. Changed room was above kitchen/dining room store clanking cutlery and singing and talking loudly at gone 11pm so I had to dress and go and complain. £5 parking cost which was charged then waived after complaint
adam
28 Jun, 2019
London, UK
Enjoyed Most
Good location friendly helpful staff
Tim
28 Jun, 2019
London, UK
Enjoyed Most
Good, comfortable hotel in convenient location.
Derek
28 Jun, 2019
Braintree, UK
Enjoyed Most
Room lovely, clean and comfortable
Other Comments
Restaurant food nice but lacking atmosphere
Lorraine
27 Jun, 2019
Blackpool, UK
Other Comments
Overcharged £39 on original booking, rang hotel and was refunded. On checking out was advised of bar bills totalling £44.60 were due to hotel, settled by card, checked statement at home to find that I had again been overcharged by £15.40. I have tried to call the hotel to raise a query but all calls have remained unanswered.
David
26 Jun, 2019
Doncaster, UK
Enjoyed Most
Car parking free
Other Comments
Too hot at night, room toilet not flushing, after waiting 30 mins, no bacon at breakfast.
Douglas
26 Jun, 2019
Lytham Saint Annes, UK
Enjoyed Most
Easy to find by road (and 10 mins from rail station), superb location for Harrogate & surrounding area. V friendly staff excellent quality food for both breakfast and evening meal. Free wi-fi, free parking with Travelzoo deal (Harrogate parking - even if staying at hotels - can be expensive) V good value for money
David
26 Jun, 2019
Wisbech, UK
Enjoyed Most
Room was OK, bed comfortable.
Other Comments
I have already spoken to Travelzoo staff to say that although we had a discount on our meal in the Queens Restaurant as part of our “deal”, no table was reserved for us and they could only offer us 6pm or 9pm. We did not check in until nearly 6 and felt 9 was too late so had no alternative but to eat in the bar. The staff member had a very ‘take it or leave it’ attitude and we were not the only disappointed customers.
William
23 Jun, 2019
Great GonerbyGRANTHAM, UK
Other Comments
There was confusion about dining credit the staff didn’t seem to know about it and were charging full amount for meal.
Eileen
23 Jun, 2019
Runcorn, UK
Enjoyed Most
The location of the hotel was brilliant. The staff were friendly and helpful and the room was very nice.
John
21 Jun, 2019
GrimsbyGrimsby, UK
Enjoyed Most
Nice Rooms and good location
Other Comments
Certain parts of the hotel are very tired and need renovation (Exterior entry which is visible from the rooms)
Gerald
18 Jun, 2019
York, UK
Enjoyed Most
The hotel is just perfect for us. It is in an area that we really enjoy travelling around.
Other Comments
I guess we are getting old as the new reception is not really what we would expect. We still actually enjoy going to a desk and talking to a member of staff when entering the premises. However, I expect that this is the way things are going. It was a constant talking point with nearly every guest that we met.
Stuart
17 Jun, 2019
Grimsby, UK
Enjoyed Most
The food and the room
Other Comments
The room for the breakfast and the evening meal are the same b
William
16 Jun, 2019
Hebburn, UK
Enjoyed Most
Entral location.
Yvonne
15 Jun, 2019
Preston, UK
Other Comments
Super hotel excellent service and staff highly recommend , loved it
ann
14 Jun, 2019
Guisborough, UK
Enjoyed Most
Enjoyed most of it.
Other Comments
Did not like the Reception Area,
BRUCE
14 Jun, 2019
Liverpool, UK
Enjoyed Most
Central location. Pleasant surroundings
Other Comments
New reception area soulless
Yvonne
14 Jun, 2019
Preston, UK
Enjoyed Most
Excellent spacious room, overlooking front gardens. Clean and fresh in all areas. Wonderful choice for breakfast. Dinner served in a beautiful room with varied choices including a glass of wine. Staff very helpful and attentive. Parking front & rear included.
Other Comments
A good 10minute walk into the Town but flat. On my visit they did not have Rose wine as per their Wine list. 2nd choice of Ginger Ale was not available nor Tomato Juice. Oops!
Apparently waiting to restock. Overall though a great place to stay.
diane
13 Jun, 2019
Saint Agnes, UK
Enjoyed Most
relaxing stay
Danny
11 Feb, 2019
Leeds, UK
Enjoyed Most
Comfy bed (very)
Other Comments
Staff helpful
Martin
07 Feb, 2019
Tarporley, UK
Enjoyed Most
Food was really good
Sandra
05 Feb, 2019
Lichfield, UK
Other Comments
Paid extra for deluxe room but did not get any of the benefits stated
Deborah
04 Feb, 2019
Hyde, UK
Enjoyed Most
Location + Staff service level
Other Comments
Rooms and restaurant were cold (especially on arrival) on what was a very cold day. Restaurant menu was very average.
Tony
02 Feb, 2019
Mold, UK
Enjoyed Most
The interiors - very well designed and decorated. Stylish bedrooms.
Other Comments
The evening meal was disappointing - my main course and dessert were rather dry and obviously reheated/kept hot too long. The service was slow - not enough staff for a dining room that size - even though we ate early (6.15pm) and were glad we hadn't opted for 8.30 which was the only other time available. I was shocked on our second day at the hotel, to discover our room door was open and unlocked - and obviously left like that by the cleaners. We were fortunate nothing was stolen and for that reason alone, I would not stay there again.
Ann
13 Jun, 2019
Falkirk, UK
Enjoyed Most
Location
Other Comments
I'm sorry to say the dining experience wasn't good. The dining room was quite cold,and the service very slow. However the food when it did arrive was excellent.
Alan
13 Jun, 2019
Newcastle upon Tyne, UK
Other Comments
ease of access to town centre and other areas of the Yorkshire dales
Michael
13 Jun, 2019
Abergavenny, UK
Other Comments
Rooms, food and staff all very good. Only gripe was bar does not do cocktails - bit strange for an events venue.
Ron
12 Jun, 2019
Newton-le-Willowsnewton le willows, UK
Enjoyed Most
Bedroom was clean and of a good size. Bed was comfortable.
Other Comments
The food, is was really poor quality and poorly presented. They let themselves down with this . But the bedrooms and staff were really nice - such a pitty.
Jenny
11 Jun, 2019
Devizes, UK
Enjoyed Most
The greeting and help from the Reception staff
Other Comments
Beautiful building with attractive gardens
Jeffrey
11 Jun, 2019
Warrington, UK
Enjoyed Most
Travelzoo deal was really good value for money. Once you deduct the £50 meal allowance and the buffet breakfast, you get the night in the hotel for practically nothing.
Other Comments
Room was really nice. It looked newly decorated - all white and grey with orange accessories. After our evening meal, we sat and had a couple of drinks in the lounge bar which had a nice atmosphere. When booking the deal I asked for a double room instead of singles in the allocated box. When we got there, they said that they didn't get the message. If you want something, make sure you ring up and ask the hotel direct - they said they don't always get the messages.
Susan
10 Jun, 2019
Chester le Street, UK
Enjoyed Most
Good location. Breakfast was good. The evening meal was overpriced and very poor. It was part of the deal, otherwise we would have sent the food back. I didn't eat any of my meal. I would return to the hotel, just wouldn't eat there.
Mr C
10 Jun, 2019
Colne, UK
Other Comments
disappointed with the evening meal choices
elizabeth
09 Jun, 2019
Morpeth, UK
Enjoyed Most
Lovely big Executive room, nicely decorated, comfy bed and large old windows with a great view over the front gardens.
Other Comments
Food very good. Staff pleasant and helpful.
Very good value for money. At £109 for B & B and an evening meal, the standard of everything actually surpassed my expectations. Had a lovely break.
marion
08 Jun, 2019
Whitley Bay, UK
Enjoyed Most
It's location and the quality of food and service in the Queens restaurant.
Other Comments
The room was supposed to be an excecutive room but it was more like a standard room. There was no duvet cover on the duvet it was just sandwiched between two sheets, breakfast was poor. With the exception of the staff in the Queens restaurant we felt more like an 'inconvenience ' and this included our arrival in reception.
Mike
08 Jun, 2019
Halifax, UK
Enjoyed Most
service exellant. check before you book i.e re bingo on a friday and weddings on a saturday,
Other Comments
book your evening meal time before you go /otherwise you may be unlucky . wedding guests come first,
Martin
29 Apr, 2019
Darwen, UK
Enjoyed Most
The executive room was lovely.
Other Comments
Whilst it was good value we think the evening menu was very basic and could have been of better quality .
Linda
29 Jan, 2019
Barnoldswick, UK
Enjoyed Most
Food very good. Issues dealt with but queried too many times.
Other Comments
The staff didn’t know what was included in our booking. There was supposed to be a bottle of house wine in your room but they didn’t provide one or seem aware we were due one. Then challenged on late checkout. Plus incorrect breakfast time quoted
Ashleigh
29 Apr, 2019
Hull, UK
Enjoyed Most
Feeling comfortable
john
28 Apr, 2019
Thirsk, UK
Other Comments
would not honour travelzoo date so cancelled
Angela
28 Apr, 2019
Driffield, UK
Enjoyed Most
The building is nice
They looked after our bags after check out but then struggled to find them
Other Comments
Dinner reservation lost
Food was average to poor
The superior room was batters and marked with dirty and torn linens and a view of the air conditioning plants in the car park.
The communal areas were tired and dated with torn carpets.
Our breakfast order was lost
The self check in is annoying as you still need someone to create your key
In all this is a very poor example of a four star hotel.
Neil
27 Apr, 2019
Edinburgh, UK
Enjoyed Most
Comfortable rooms and in easy walking distance of the town centre.
Other Comments
The hotel reception has been digitalised - ie self check in and not always manned by staff. We did not find this to be effective. We tried to contact reception from our room and no-one answered the phone. I have been in many hotels round the world and only experienced this at Cedar Court - in our opinion it is a bad idea !!!
Janet
25 Apr, 2019
Chorley, UK
Enjoyed Most
Ambiance and location
Other Comments
We were disappointed that we were not allowed to have our wine (included in package) in the restaurant with our meal or in the lounge. Who sits in their room to drink a bottle of wine?
Sunanda
15 Apr, 2019
Birmingham, UK
Enjoyed Most
Lovely staff, great room, delicious breakfast
Helen
13 Apr, 2019
Cardigan, UK
Enjoyed Most
Spacious room. Hot buffet breakfast.
Other Comments
Food at dinner fairly bland but breakfast very good. Dining experience marred by mix up with inclusive bottle of wine ... not provided in room on arrival and, when requested at dinner, informed not permitted in dining room. Resolved by allowing it to accompany the meal (albeit half way through the main course).
Susan
11 Apr, 2019
Bridgwater, UK
Enjoyed Most
Relaxation
Colin
08 Apr, 2019
Bishop Wilton, UK
Enjoyed Most
it was very clean and the breakfast was exceptional; so much choice.
Janet
08 Apr, 2019
Pudsey, UK
Enjoyed Most
The staff. They were brilliant. Never come across such good staff, who were most helpful at all times, particularly the waitresses at dinner and breakfast. Bili was exceptionally helpful and went out if his way to meet people’s needs.
Elaine
07 Apr, 2019
Bolton, UK
Enjoyed Most
The food and staff were excellent and very helpful.
Other Comments
The hotel is within easy walking distance for the town centre and the valley park was beautiful for the time of year.
raymond
07 Apr, 2019
Abergele, UK
Enjoyed Most
Convenience to town centre, a very relaxing hotel, very pleasant staff which made our stay very enjoyable
for our first visit to Harrogate.
Other Comments
Unfortunately my three stars was due to the fact that having thought we had paid in advance Travelzoo
had supplied the wrong credit card details which had not been picked up by the hotel. If we for instance had
arrived with not enough money or we had purchased the deal as a surprise present for someone it could
have been quite embarrassing.
Wieslawa
06 Apr, 2019
Birmingham, UK
Enjoyed Most
Breakfast was the best thing
Other Comments
Booked a superior king sized bed room ,got a double bed they don't have a king sized bed paid extra for it .
Had to send back 2 out of 4 meals not edible
Room not hotels fault but meals were.
adrian
01 Apr, 2019
Wakefield, UK
Enjoyed Most
I couldn’t honestly fault anything, we had a lovely stay.
Mrs Gillian
30 Mar, 2019
Liss, UK
Enjoyed Most
Excellent location
Other Comments
Found the new reception area unwelcoming and was not given any useful information such as parking rules, restaurant times etc. Also no guest information provided in the room. The
Ernest
28 Mar, 2019
Louth, UK
Enjoyed Most
We were happy with everything.
Other Comments
Excellent would definitely stay there again.
Stephen
27 Mar, 2019
Altrincham, UK
Enjoyed Most
Service from staf
Other Comments
Need to resolve rooms which sit above smoking area as it is impossible to sleep until very late
Michael
25 Mar, 2019
SidcupSidcup, UK
Enjoyed Most
Beautiful rooms and a wonderful old building. Very pleasant staff.
Other Comments
The Travelzoo was a great offer, with the wine and dinner benefits it was really good value for money.
sarah
25 Mar, 2019
Stockport, UK
Enjoyed Most
Visiting Harrogate
Other Comments
Daily newspapers not available on site - in fact 10 minutes walk to nearest newsagents.
Keith
24 Mar, 2019
Stamford, UK
Enjoyed Most
Location and helpful staff
Other Comments
Food disappointing in comparison to my last visit
John
24 Mar, 2019
KeighleyKeighley, UK
Enjoyed Most
Friendly staff
J Michael
22 Mar, 2019
Corbridge, UK
Enjoyed Most
The setting right opposite the Harrowgate showground called the Stray. 200 acres of greenery. The actual ceder tree at the Ceder Tree Hotel is spectacular.
Other Comments
Ridiculous super trendy but soulless check in. No reception desk just a square table with i pads on stands. Very poor experience. The weekend we were there the televisions were only receiving the odd station. Very annoying. Exceptional poor drinks. The secret to good beers and lagers is temperature and cleanliness. The coolers were far to cold which kills the sparkle in beer and the the drinks were flat and tasteless and damned expensive. Nowhere to put clothes that won't hang. No drawers, we had to keep most things in the suitcases and use them as storage. Make sure you get free parking.
Warning! The FREE bottle of wine you get with some deals CAN'T be drunk with your meal?????
Terry
18 Mar, 2019
Crewe, UK
Other Comments
Food was average. Would not plan to eat there.
Mike
17 Mar, 2019
Ellesmere Port, UK
Enjoyed Most
It was conveniently situated for where we wanted to be
Janette
14 Mar, 2019
Scarborough, UK
Enjoyed Most
Nice and close to town centre.
Other Comments
Had the evening meal that was included in the deal, although the food was ok the service was a bit chaotic even though they werent busy. not a very good wine lisk either, overly expensive for wine that you can get in any supermarket for a1/3 of the price.
Nicholas
12 Mar, 2019
Annan, UK
Enjoyed Most
The rooms were very good and the staff were friendly
Other Comments
Had to wait for the wine and for our meal. My partner is a vegetarian and there wasn't much choice
Paul
12 Mar, 2019
Stoke-on-Trent, UK
Other Comments
The room its self was nicely decorated, however the bathroom was dated and mould was present in a number of areas. The bathroom also showed wear and tear in a number of areas including the plug in the bath.
James
11 Mar, 2019
Driffield, UK
Enjoyed Most
The Service and the food
Other Comments
Excellent service from the bar: Monika and the young barman (sorry didn't get his name) and the excellent Pablo and his team in the restaurants. The food was delicious so well done to the chef(s).
Pauline
10 Mar, 2019
Stockton-on-Tees, UK
Enjoyed Most
Very good service and always happy to help without anything becoming a problem.
Other Comments
My invoice was a bit misleading as it stated parking was free, but also said parking was £5per stay. However hotel was very helpful and wavered parking without it becoming a problem.
susan
10 Mar, 2019
Runcorn, UK
Enjoyed Most
The Staff
Other Comments
The Bedroom the pillows was quite old as l presume the duvet there was only one radiator in quite a big room which had been turned right down prior to our arrival. Also breakfast was buffett style sent back everything was stone cold when it returned it was luke warm
Margaret
07 Mar, 2019
Stevenage, UK
Enjoyed Most
Quality of room, friendly staff and breakfast!!
Other Comments
The evening menu offering is small and restricted. Another couple were offered the Bar Menu which I would have chosen on reflection but was not made aware it was an option.
Peter
04 Mar, 2019
OldhamOldham, UK
Enjoyed Most
Bar and breakfast
Other Comments
Told them it was my husbands birthday and would like a nice room overlooking park. What I got was a double room overlooking car park had to go down stair and ask if I was in a superior room what I was not and had paid for then there was no free wine which I had to ask they only had a Spanish menu which food was not good at all tasteless and cold
janet
04 Mar, 2019
Sheffield, UK
Enjoyed Most
staff helpfullnes
Other Comments
the hotel looked tired and needs updating the pop up restraunt was apoling
tina
04 Mar, 2019
Scunthorpe, UK
Enjoyed Most
Location
Other Comments
The food.We have visited a couple of years ago & the food served in the Porterhouse Restaurant was excellent & we expected it to be the same. The restaurant was closed with evening meal & breakfast served in another dining room, the evening meal was sent back twice & in the end we just left. I did notice it has changed hands & is no longer a Best Western
Alison
27 Feb, 2019
Anstruther Fife, UK
Enjoyed Most
The hotel in general, outside , rooms, staff, bar area , small menu but the food was very nice. Car parking facilities are great
Susie
25 Feb, 2019
Darlington, UK
Enjoyed Most
The Hotel was lovely. It was only a 5-8 minute walk to the town centre. We had dinner and breakfast and the food was very nice.
Other Comments
If you are on the Travel Zoo deal which includes the bottle of house wine, make sure you ask for it when checking in. We didn't, it never appeared in the room so we assumed we had it with dinner. On arrival at the dining room we asked for it and the 'manager' refused saying it should have been in the room, it was housekeepings mistake not hers and we had to buy wine from the wine list to drink with dinner. Despite our explanation she wouldn't budge. Not good customer service! At my insistence we got a discount on the wine and she gave us a bottle after the meal. It was made worse when the couple on the next table bought their half drunk bottle in and drank it with their meal. Otherwise everything was lovely.
David
25 Feb, 2019
Southport, UK
Other Comments
Food was tasteless drinks expensive ran out of beer all weekend because of a wedding shouldn’t happen didn’t spend all the entitlement for food but still charged for a glass of wine which was like vinegar didn’t drink it
25 Feb, 2019
preston, UK
Enjoyed Most
Good food, friendly staff, nice room.
Ed
25 Feb, 2019
HullHull, UK
Enjoyed Most
It was a really good deal in a great hotel convenient for Harrogate
Other Comments
Highly recommend
Lynne
25 Feb, 2019
Blackburn, UK
Enjoyed Most
Breakfast
lesley
24 Feb, 2019
Stockton-on-Tees, UK
Enjoyed Most
Nice location close to the open spaces and easy walk into the town. Good standard of food and service.
Michael
24 Feb, 2019
Bristol, UK
Enjoyed Most
Lovely spacious room and great food
Other Comments
Seemed short staffed
Elisabeth
21 Feb, 2019
Cottingham, UK
Enjoyed Most
Food and comfortable rooms
Other Comments
The Cedar Court Hotel computerised booking in system and phone system are ridiculous every time l rang to check on my booking the computers were down or the person answering the phone didn’t know how to use it
The phone menu system does not say we cannot take your call at the moment it just goes straight to the local radio station and you can wait up to 15 minutes for someone to answer the phone
Kay
18 Feb, 2019
Beverley, UK
Enjoyed Most
stayed several times in recent years always enjoyed our stay lovely staff and service .Thank You Dot and Paul.
paul
18 Feb, 2019
liverpool, UK
Enjoyed Most
The staff are very helpful and very friendly.
JACQUELINE
18 Feb, 2019
DONCASTER, UK
Enjoyed Most
The location and the place itself
Other Comments
The main course of the dinner wasn't as good as previous visits ... the staff were very attentive and the breakfast was excellent.
chris
17 Feb, 2019
Hull, UK
Enjoyed Most
Meals
Other Comments
The parking policy needs sorting. Changed in December. Sign in car park say free for guests for duration of stay. On arrival we were asked for £5 but after some discussion was waved as I persuaded the guy booking us in
norman
29 Jan, 2019
Grimsby, UK
Enjoyed Most
Excellent food in restaurant . Generally friendly staff. Very good location and surroundings.
Other Comments
Poorly stocked bar . Parking charge , even though site says free . Reduced breakfast options on Monday , compared to Sunday . Poor accounting at checkout time .
norma
29 Jan, 2019
Stockport, UK
Enjoyed Most
THE MEALS. Dinner was interesting and both choices were excellent as were the starters. Breakfast was exceptional
Other Comments
The dining rooms were too cold both for breakfast and dinner. It detracts from your ability to enjoy the food.
JOHN
28 Jan, 2019
Wigan, UK
Enjoyed Most
The food was excellent and the staf were extremely friendly and helpful
Philip
27 Jan, 2019
Preston, UK
Enjoyed Most
Staff
Other Comments
We decided to book in dec to go for my birthday. I paid the full cost on my credit card. Didnt think anything else of it. 2 days later my card was used in a fraudulent way and was stopped by my bank. When we got to the hotel. They informed me that the payment didnt go through. So i had to pay then. I had no emails or any correspondence to tell me this. This has now left me short of money for the rest of January. It did put a massive disappointment on the weekend.
Lee
15 Jan, 2020
Manchester, UK
Enjoyed Most
Excellent food on the evening meal menu. Very courteous staff and wouldn’t hesitate to go again.
Karen
12 Jan, 2020
Chorley, UK
Enjoyed Most
Great value, menu does not change daily so repepetive. Staff helpful.
Chris
12 Jan, 2020
Manchester, UK
Enjoyed Most
We enjoyed our stay.
Damian
11 Jan, 2020
Morecambe, UK
Enjoyed Most
We had a lovely time and enjoyed the food and rooms and excellent attentive service. Bar could be a bit more lively!
Other Comments
We loved our stay and would highly recommend. Thankyou!
Lynne
08 Jan, 2020
Lytham St Annes, UK
Enjoyed Most
It was very good and the staff were very kind and helpful. Excellent value.
John
08 Jan, 2020
Stourport-on-Severn, UK
Enjoyed Most
we had a fabulous time at a fabulous hotel hope we can go again soon
Michael
07 Jan, 2020
Chorley, UK
Enjoyed Most
Brilliant
Other Comments
Staff class
MICHAEL
06 Jan, 2020
Sunderland, UK
Enjoyed Most
Fine
Other Comments
A bit far out from town, menu not very exciting but staff were lovely and it was good value for money
Susan
06 Jan, 2020
Glossop, UK
Enjoyed Most
Great venue for a weekend break. Staff we very friendly and helpful, nothing was too much trouble. Would definitely recommend this venue.
Judith
06 Jan, 2020
Newark, UK
Enjoyed Most
Everything was perfect! Excellent reception staff. Lovely renovated room. Delicious meals & pleasant atmosphere.
karen
02 Jan, 2020
Brighouse, UK
Enjoyed Most
We checked in easy and staff very helpful. Our room was quiet and clean. We had a lovely meal in the restaurant
Andrea
30 Dec, 2019
Wakefield, UK
Enjoyed Most
We had a lovely two night relaxing break at cedar court hotel. Staff were very friendly especially restaurant staff. We were greeted each meal time by Pablo who was very polite and always asked how we were. Breakfast lovely Location great 10 minute walk into town.
Denise
30 Dec, 2019
Sunderland, UK
Enjoyed Most
Initially they said room booked was a standard double, but changed this after explaining should be executive double. Only problem with hotel is heating not sufficient in bar or dining room areas.
Other Comments
Please note there are no executive twin rooms, they only have standard twin rooms
Janice
30 Dec, 2019
Windermere, UK
Enjoyed Most
Whilst we could not fault the hotel or our room, breakfast was very poor, we could not eat it, nor could the couple on the next table. The bacon was hard and dry, the sausages too spicy for a breakfast item and the fried eggs were cold. None of this was helped by staff with little or no knowledge of English.
Other Comments
Will be staying elsewhere on our next visit to Harrogate
Lynette
30 Dec, 2019
DoncasterDoncaster, UK
Enjoyed Most
A lovely break, nice food, great location and helpful staff, all in all a relaxing time, would book again
Other Comments
Although breakfast was a little hectic, the staff were organised and helpfull
Denise
29 Dec, 2019
Manchester, UK
Enjoyed Most
Staff and food “good”
Other Comments
Very cold in main dinning room and bar , so cold that guests needed outdoor coats when sitting in the lounge.
Something must be done to the hotels heating system before I or any of my party would return. It’s very disappointing when the outstanding memory of a visit to the hotel was how could you were in the hotel.
Matthew
29 Dec, 2019
March, UK
Enjoyed Most
Hotel could have been excellent without the butlins outlook.
Other Comments
Cold food poor ambiance. Poor heating in public areas.
Colin
28 Dec, 2019
Chester, UK
Enjoyed Most
The Travelzoo deal at Cedar Court Hotel was exceptional value. Everything lived up to our expectations. The 3 course meal that was included had plenty to choose from and of a high quality.
The hotel is about a 8 minute walk to the town where your find plenty of restaurants and shops along with the Turkish Spa.
Other Comments
The staff were wonderful and very helpful. We would definitely return.
Martin
26 Dec, 2019
Crewe, UK
Enjoyed Most
Very pleasant stay great value
Trevor
24 Dec, 2019
Halifax, UK
Enjoyed Most
An enjoyable and very comfortable stay in a great location for the town centre of Harrogate. Lovely dinner and breakfast. Very friendly, helpful staff.
Other Comments
Would recommend thus hotel for a stay in Harrogate.
Sheila
23 Dec, 2019
Lancaster, UK
Enjoyed Most
Enjoyed the break, free parking nice touch, however the restaurant experience was not as enjoyable as the crown hotel on the same deal!
jeffrey
19 Dec, 2019
Houghton le Spring, UK
Enjoyed Most
Reception, bar, restaurant all great very friendly and very helpful staff. Nothing too much trouble.
Other Comments
Very hard working domestic staff, rooms and communal areas kept very clean.
Christmas time so excellent decorations.
Ample parking facilities.
10 minutes easy walking to the centre of Harrogate.
JAMES
19 Dec, 2019
Leyland, UK
Enjoyed Most
Good food and comfortable accommodation
Andrew
18 Dec, 2019
Brigg, UK
Enjoyed Most
Room was available early and very clean. Evening meal was delicious.
Bed was comfy. Close to town centre so could park at hotel and walk. Would definitely recommend.
Neil
18 Dec, 2019
Altrincham, UK
Enjoyed Most
Good food
Good staff
Great location
Brian
18 Dec, 2019
Abergele, UK
Enjoyed Most
We were very impressed with the staff who were all very friendly and helpful. We had a problem with the temperature in our room, uncomfortably cold in a frosty December, but staff went out of their way to provide additional heaters. Sadly the room was never as comfortable as we'd hoped and this detracted from our review of the hotel. The heating in other parts of the building wasn’t good, not helped by enormous automatic entrance doors which brought cold air inside.
Other Comments
We enjoyed our evening meal as part of the Travelzoo deal, well cooked, nicely presented and served with style! The hotel has accommodated Travelzoo deals very well and we were never left feeling we'd got a 'cheap deal' which is often the case in other hotels. The friendliness of the staff must be commended, good training!
Joan
18 Dec, 2019
Newcastle upon Tyne, UK
Enjoyed Most
It was absolutely fab. The service was brill, the staff were so welcoming and went over and above what you would expect. They all seemed happy in their work. The food was beautiful and the hotel and grounds were lovely. We had an awesome relaxing break
Other Comments
Just to say that although the hotel and grounds were lovely, for us it was the customer service that added that extra touch and the staff should be applauded for their commitment and their helpfulness and friendliness
Julie
16 Dec, 2019
Matlock, UK
Enjoyed Most
Decent hotel, staff pleasant, food good but nothing special, location good and easy parking
Sean
16 Dec, 2019
Blyth, UK
Enjoyed Most
Good location quick check in all staff friendly and helpful parking ideal as well
Paul
16 Dec, 2019
Hartlepool, UK
Enjoyed Most
Very friendly staff, great food, good value
Paul
16 Dec, 2019
Doncaster, UK
Other Comments
Lovely rooms but very cold on arrival ! very good staff support and service . Evening meal was very nice . We chose the set menu . The beef in red wine and lemon posset was particularly good . Breakfast was very chaotic and we had to wait as they ran out of things including bread , eggs , juice glasses to mention a few but it was worth waiting for . Value was excellent. The free parking was a bonus especially as we could leave it while we went shopping after checkout .
Sandra
10 Dec, 2019
Mirfield, UK
Enjoyed Most
Enjoyed everything.
Kenneth
10 Dec, 2019
Morpeth, UK
Enjoyed Most
Stayed at the Cedar Court for one night with my wife, on a dinner, bed and breakfast basis throught Travelzoo. From check into checkout the whole experience was fantastic. Every member of staff were pleasant and professional.
Other Comments
Our executive room was very clean and spacious with excellent facilities. Ample free private parking. Dinner was a three course set menu with a great choice, the food and service were both excellent. Breakfast was buffet style with an extensive choice. We would not hesitate to stay again.
Heather
10 Dec, 2019
Liverpool, UK
Enjoyed Most
Great value break. Dinner very good and staff professional and friendly.
Gary
10 Dec, 2019
Huddersfield, UK
Enjoyed Most
Good quality breakfast spoilt by cold plates therefore food cold. Second day breakfast arriving 40minutesbefore end of breakfast to find no fruit, milk, cereal, fruit juice , cups, plates, and hot food all wanted filling. Everyone was stood waiting for at least 20mi utes. By the time we could select a breakfast it was empty again and cold. The two waitresses never stopped working they were excellent to customers but unable to speed things up. If cedar court want to put offers on they need to be able to cope and they couldn’t. Will think seriously about returning and lots of other people will be the same Come on management get it sorted. Very disappointing.
TERENCE
06 Dec, 2019
Saltburn-by-the-SeaBrotton, UK
Enjoyed Most
Booked a 2 night B &B package with dinner the first night and afternoon tea the second day. This was a good deal at £149 for 2.
Other Comments
Room and location were good, but we found the hotel lacked ambience and the bar and restaurant were rather cold. The first morning the chef had not turned up and there was no hot food, and the hot drinks were not very hot. We had pre ordered afternoon tea for 2.30 and we were waiting for several minutes at the bar before someone came to ask us what we wanted despite several members of staff being in and out of the bar area. We were given our drinks but had to wait a further 20 minutes before the food arrived and had to ask for more hot tea. We had the impression that the staff were a bit disorganised and lacked some leadership from management. The hotel itself was in a good location and the rooms were fine and nice and warm, unlike the bar area. Had there been hot food for breakfast and a better organised afternoon tea we would have rated the experience higher.
Kathleen
04 Dec, 2019
Carluke, UK
Enjoyed Most
very lovely hotel good food' rooms' and staff. Excellant restful and enjoyable two days
Mr David I
04 Dec, 2019
Doncaster, UK
Enjoyed Most
Staff were friendly and helpful. Overall a pleasant stay.
Vivien
04 Dec, 2019
Macclesfield, UK
Enjoyed Most
I think there was a staffing issue and sometimes we had to search for a staff member. On the 2nd morning (first breakfast) there was no cooked food as the chef was sick but the continental breakfast was limited no cheese or ham. etc. Also there was no management around to apologise to the clients and no mention of an apology for the rest of our stay.
Other Comments
The rooms were very comfortable and clean. The meal on the first night was enjoyable
Lesley
04 Dec, 2019
Basildon, UK
Enjoyed Most
The hotel is very clean with a good atmosphere. The staff are friendly and approachable. Our room was spacious and the view was the best. Definitely returning but hopefully next time the Chef will turn up and cook a full English breakfast. This was a one off issue and the staff were very apologetic.
Donna
03 Dec, 2019
Gainsborough, UK
Enjoyed Most
We really enjoyed our stay, the Hotel & Staff were excellent.
Geoff
28 Nov, 2019
Barnsley, UK
Enjoyed Most
Lovely hotel staff very friendly end food was excellent
PETER
02 Sep, 2019
Liverpool, UK
Enjoyed Most
We particularly liked the relaxed friendly atmosphere.
Susan
31 Aug, 2019
Newcastle, UK
Enjoyed Most
Hotel very well situated for walking into town centre. Easily found rom motorway. Room very spacious and comfortable, even had a safe which I found great. Big on security. Very disappointed that we could not get into restaurant for evening dinner until after 8.30p.m. which is no good for elderly people to eat. Had to eat in the lounge area at low tables again not good. Bar staff very pleasant and helpful. Breakfast on first morning was a shambles queues for hot buffet which kept running out of food and had to wait some time to be replenished. Staff run off their feet. Couldn't get into juices and glasses for queues waiting on hot buffet. No choice of eggs only fried. However, better 2nd morning as not so busy, still only fried eggs available. Overall stay was good.
Lynda
28 Nov, 2019
Irvine, UK
Enjoyed Most
Lovely room and meal at night.
Anne
27 Nov, 2019
Sheffield, UK
Enjoyed Most
really good value for money, room was good, nice position at front, the food at dinner was very good although starter a bit weak, breakfast food was hot, plentiful, tasty, really nice English, staff friendly and efficient, drinks quite expensive, overall 5 star , nice extras were the included glass of wine with dinner and cream tea in the afternoon.
BRIAN
27 Nov, 2019
LIVERPOOL, UK
Enjoyed Most
Good food, good room, welcoming atmosphere
Steve
27 Nov, 2019
Wigan, UK
Enjoyed Most
IT is an elegant hotel in a fine location on the edge of the town. The decorations, furnishings and ambience were of a high standard. Staff were always pleasant and aspired to the same qualities.
George
27 Nov, 2019
Houghton le Spring, UK
Enjoyed Most
Lovely hotel with a nice room serving good food nearby bus stop with frequent service into town
Really enjoyed it
Colin
27 Nov, 2019
New Tupton, UK
Enjoyed Most
Very helpful staff and good room with the wonderful lit cedar tree outside our window.
Dinner was good with a reasonable choice off the set menu and a nice house red.
The hot breakfast offering could have been hotter but in a self service set up this is often a problem .
Overall a very enjoyable stay and good value for money.
Stephen
26 Nov, 2019
Preston, UK
Enjoyed Most
The hotel far exceeded our expectations.The staff were very helpful the room was lovely and the food was excellent.We will definitely return and have already recommended it to friends and family.
Other Comments
The only thing I would change was the hard pillow on the bed.
Anne
26 Nov, 2019
Chorley, UK
Enjoyed Most
Very good value for money, food good. Staff helpful & friendly. Parking is bonus in Harrogate, about 12 minute walk into town centre & in lovely spot overlooking Stray.
Janet
26 Nov, 2019
Halifax, UK
Enjoyed Most
Pleasant welcome by reception staff who readily sorted a room mixup. All staff very welcoming and obliging. Excellent table d'hote meals, no need to use a la carte. Good breakfast. Hotel within 10 minutes easy walking of the town centre. All in all a very pleasureable stay.
Other Comments
A very modern reception which didn't seem to fit in with the ambience of the hotel
Geoff
25 Nov, 2019
Bradford, UK
Enjoyed Most
The staff were very nice
Other Comments
The meals were next to the foyer for the evening meal the tables very close the lights bright and there was a draft from the main door opening and no background music .. the area was not the dining rooms Also only one small shampoo and one shower soap not enough for two people I normally take my own but wanted to try to travel light but ended up buying some
Cheryl
24 Nov, 2019
Lincoln, UK
Enjoyed Most
The hotel is slightly dated in decor but they make up for this with location, facilities and friendly staff. The food was quite basic but hot and tasty and definitely worth what we paid for the weekend.. Was excellent value and we would go back as there is a lot more to see up and around Harrogate. Thanks for the lovely break!
Diane
22 Nov, 2019
Stratford-upon-Avon, UK
Enjoyed Most
Very clean
Other Comments
Easy walk into town centre
Maureen
19 Nov, 2019
Darlington, UK
Enjoyed Most
good experience all round with friendly staff and easy check in procedure. Negatives were all in the restaurant department. We had a poor starter of prawn cocktail which were served with minimal sauce and looked unappealing. Also a fruit cocktail which consisted of melon and pineapple only. We complained about this and were given a free glass of wine which was accepted. The breakfast on the morning of day 2 was without mushrooms which were on the next day and no jams were available. They were only small failures and didn't spoil our overall enjoyment.
john
19 Nov, 2019
Fleetwood, UK
Enjoyed Most
excellent, Nothing but praise. Room,food, parking and staff were highly recommendable.
Graham
19 Nov, 2019
Scarborough, UK
Enjoyed Most
For £99 it was fantastic value for money! The staff were excellent!! We did not like the atmosphere in the dining room!!
Other Comments
There was no jam at breakfast! When we enquired they said they were waiting for a delivery!
Anne
19 Nov, 2019
Warrington, UK
Enjoyed Most
HAD TO PAY UP FRONT SO NO REFUND FOR BEING ILL
Other Comments
ILL COULD NOT GO
DAVID
19 Nov, 2019
Leigh, UK
Enjoyed Most
Faultless from beginning to end
Ron
19 Nov, 2019
Crewe, Cheshire, UK
Enjoyed Most
Faultless in all aspects Thanks
Other Comments
Directions for driving would be helpful
Christine
19 Nov, 2019
Appleby-in-Westmorland, UK
Enjoyed Most
Very good
Deborah
19 Nov, 2019
Lytham Saint Anneslytham, UK
Enjoyed Most
Friendly staff. Good location, Room was nice and quiet. Evening meal was excellent.
Bridget
15 Nov, 2019
Kirkby Stephen, UK
Enjoyed Most
The hotel is lovely and in a good location with only a short bus ride into town or a 10 minute walk. We found the hotel staff to be very friendly, the room was nicely decorated and the bed was really comfy. The evening meal and breakfast were also delicious. We'd have no hesitation in recommending the Cedar Court Hotel and we'll definitely return in the future.
John
15 Nov, 2019
North Shields, UK
Enjoyed Most
Perfect stay couldn't ask for anything more. Polite staff, lovely food; clean and good location.
Janet
13 Nov, 2019
Longridge Preston, UK
Enjoyed Most
Very pleasant stay only complaint was the breakfast on our second morning was cold.
mark
13 Nov, 2019
Preston, UK
Enjoyed Most
The room was large and welcoming, very clean with a nice bathroom. The down side was that the heating had been knocked off and it was very cold. The management sorted it out quickly.
Other Comments
I think they need a more defined reception desk, more heating in the bar area , and dining room in the evening.
Glenda
13 Nov, 2019
Rochdale, UK
Enjoyed Most
A+
Peter
13 Nov, 2019
Manchester, UK
Enjoyed Most
We enjoyed our stay. The staff were friendly and our room was fantastic. The bar food was average and expensive.
Robert
12 Nov, 2019
Newcastle upon Tyne, UK
Enjoyed Most
On arrival at 4pm room was not ready but it was no problem for us. They kindly offered us a drink while we waited which wasn’t too long. Room great with all complimentary water, chocolate and biscuits and great view. Dinner good but no ambience, very quiet. Breakfast good. Overall great value for money.
Anne
12 Nov, 2019
Lytham Saint Annes, UK
Enjoyed Most
Enjoyed our stay the evening meal was excellent
Other Comments
The bedrooms need a walk in shower other than that the rooms was comfortable
RITA
09 Nov, 2019
Thornton-Cleveleys, UK
Enjoyed Most
Really lovely attentive staff. Food was beautiful. I would highly recommend anyone to go. Short walk to the city centre shops, has a gym but, we had no time to go.
Christine
08 Nov, 2019
Liverpool, UK
Enjoyed Most
Hotel very convenient to Harrogate centre short walking distance. Stayed for set dinner bed and breakfast. Food very good bedroom a little tired decoration wise everything worked though and was clean. Staff excellent would return for a similar deal.
Carole
05 Nov, 2019
Leyland, UK
Enjoyed Most
Beautiful executive room with enormous comfy bed. Friendly staff, good food and excellent value for money.
Gillian
05 Nov, 2019
Shipley, UK
Enjoyed Most
Friendly staff, lovely bedroom & bathroom with an excellent shower, breakfast very good although make sure you get down on time as food & drink disappear at 9.30 promptly!!
Jinny
31 Aug, 2019
Barnet, UK
Enjoyed Most
Very enjoyable as usual. Will be back.
Other Comments
Glad to see that the entrance porch is being repaired.
Stuart
28 Aug, 2019
Grimsby, UK
Enjoyed Most
Enjoyed the stay. Car parking fees weren’t needed on our previous stay. This caused us some concern, the reception staff said that travel zoo customers get 24 hours free parking. I hope this is the case as I don’t wish to get a parking fine later done the line.
Neil
27 Aug, 2019
Macclesfield, UK
Enjoyed Most
Really nice hotel in great location
Andrew
27 Aug, 2019
Bristol, UK
Enjoyed Most
Really enjoyed our time at Cedar Court. Staff lovely. Breakfast very good. Meal in the Restaurant at night was very poor.
Pat
27 Aug, 2019
Scunthorpe, UK
Other Comments
Without exception staff helpful, cheerful and friendly.
Avril
26 Aug, 2019
Sale, UK
Enjoyed Most
Situated on the outskirts of Harrogate so a 10 min walk into centre, fine if the weather's ok, our executive double room was spacious and modern, beds and linen clean however some of the rest of the room needed a good clean, very dusty surfaces especially in bathroom under sink and also the loo needed and good scrub around the rim! The evening meal option menu was small but the food we had was all very good and good value being in the travelzoo offer. The staff were all very pleasant and friendly and the buffet breakfast in the morning was very good with lots of choice. I just feel the hotel lacks ambience, being a large hotel needing some tlc.
Joanne
26 Aug, 2019
Blackburn, UK
Enjoyed Most
Very nice hotel in a good location. The staff were very friendly and helpful.
Other Comments
A lovely room only spoilt by the creaky floor and in the very hot weather was a little too warm with only one window that would only open a few inches but shouldn’t complain about the lovely weather.
Robert
26 Aug, 2019
Leicesterei, UK
Enjoyed Most
have made cutbacks since last stay,ie room tray only 4milk between 2 people, 1 broken biscuit on 2nd night (non on first) w c not flushing properly .
Other Comments
restaurant very good. however dont order fish and chips,
Martin
24 Aug, 2019
Darwen, UK
Enjoyed Most
Excellent value for, very convenient location for town easy for us to walk into, good parking too.
Other Comments
The deal included £25 cost towards dinner which was good value and were good portions too.
Roger
23 Aug, 2019
Windsor, UK
Other Comments
Free parking outside hotel and just a short walk into Harrogate centre
John
22 Aug, 2019
Wigan, UK
Enjoyed Most
Thoroughly enjoyed our stay. Great location (as long as you don't mind a bit of a walk into the town centre), comfortable room, excellent breakfast and dinner and friendly, helpful staff. Overall, the best UK break we've had.
Other Comments
Everyone was friendly and helpful. Food excellent. Great value for money; would definitely recommend.
Rachel
22 Aug, 2019
Windsor, UK
Enjoyed Most
Free parking
Other Comments
Cleanliness of room. Food in restaurant
Marilyn
22 Aug, 2019
Bridlington, UK
Enjoyed Most
The whole stay was brilliant
Mandy
22 Aug, 2019
Lincoln, UK
Enjoyed Most
very good overall
Steve
21 Aug, 2019
Maidstone, UK
Enjoyed Most
Lovely room. visited on a travelzoo deal with food included. food was plentiful but only average.
John
21 Aug, 2019
Sheffield, UK
Enjoyed Most
Room was good and overlooking the park. Clean and well equipped. All staff we came into contact with we're helpful and polite. Our only disappointment was dinner which was over priced and not of a good standard for a four star hotel. Breakfast however was very good.
Other Comments
Dinner was the thing we disliked the most. Quality was poor and what we were served did not meet the standards we could have got in a normal pub. Shame because breakfast was excellent and room was good.
Colin
20 Aug, 2019
Newport, UK
Other Comments
I have sent a separate email to your customer service team and am yet to receive a response for this. I turned up at the hotel and they left me waiting for an hour when checking in, only to tell me that they did not have a room available. They were appalling in terms of clarity and resolving this matter.
Emma
19 Aug, 2019
Middlesbrough, UK
Enjoyed Most
Everything was very good except the food which was really quite average. The breakfast was 100% self service.
Philip
19 Aug, 2019
Blackpool, UK
Enjoyed Most
My sister and me had a very pleasant stay at Cedar Court and we both agreed we would probably return sometime in the future. Very good value especially through the Travelzoo offer.
Other Comments
Staff were all very pleasant and helpful.
Maureen
18 Aug, 2019
Bury st Edmunds IP309LY, UK
Enjoyed Most
Staff at reception were very helpful
Other Comments
Attitude of breakfast staff. Lack of information and two tier service - white table cloth for some but not for others!
Peter
17 Aug, 2019
Liverpool, UK
Enjoyed Most
Dinner disappointing. Breakfast excellent
Christine
17 Aug, 2019
Hawick, UK
Enjoyed Most
Although booked well in advance and requested room near to lift due to limited mobility, were initially given room at end of corridor. Staff happily tried to give us another room, but nothing available very close to lift - had to therefore use mobility scooter, but fitted easily into lift and room. However, we were pleasantly surprised to later be told by Receptionist that a complimentary drink was available at the bar to compensate for our inconvenience. Nice touch - thank you
Other Comments
Dinner was excellent - not a massive menu but plenty to choose from, very tasty and quite large portions. Breakfast was also excellent with a wide ranging buffet and quick service keeping things topped up and clearing tables.
Gillian
17 Aug, 2019
Newark, UK
Enjoyed Most
the attention of the staff and their willingness to resolve problems with a smile ie being locked out of our room
Other Comments
having to pay to park in the hotels car park something I was not aware of when booking, this should have been made obvious on the original e-mail along with the amount charged.
Keith
17 Aug, 2019
Gainsborough, UK
Enjoyed Most
Lovely hotel, friendly helpful staff.
A very pleasant and good value experience
graeme
17 Aug, 2019
Stalybridge, UK
Other Comments
The food service and friendly staff were excellent.
Angela
15 Aug, 2019
Bushey, UK
Enjoyed Most
Pleasant staff, most were very helpful.
Spacious and clean bedrooms.
Large dining room, lacking in atmosphere. Breakfasts well cooked and varied selection of food.
Evening meal, a little disappointing for our party, with varying quality of starters and main courses. Desserts were good.
Excellent location of hotel, easy walk into the centre of Harrogate.
Janice
14 Aug, 2019
Warrington, UK
Enjoyed Most
Couldn't comment as did not stay there
Other Comments
Did not stay at the Cedar Court. Booking was moved to the Majestic Hotel as Cedar court could not accommodate us. There had been a leak apparently. Hotel was good but service for evening meal was poor. I could not give a true mark so please ignore the above scores
Tony
12 Aug, 2019
Lancaster, UK
Enjoyed Most
Very friendly, welcoming front of house staff. Restaurant staff were equally lovely. Very comfy rooms.
Claire
12 Aug, 2019
Darlington, UK
Enjoyed Most
As with all of our previous Travel Zoo experiences this was good in both quality and value for money. The first night inclusive 3 course dinner offered choices, and the staff, with the exception of one bar person who disputed my pre-arranged bar tab were helpful and friendly. The position of the Hotel in relation to Harrogate centre would preclude my choosing the Hotel again., although the main receptionist was exceptional with her help and and advice.
A R
12 Aug, 2019
Swindon, UK
Enjoyed Most
Overall a lovely hotel, rooms clean and tidy, bit mean with the biscuits and bathroom essentials
Meals were good if lacking a bit in atmosphere.
Maggie
12 Aug, 2019
Attleborough, UK
Enjoyed Most
The bar staff were very helpful
Other Comments
They tried to take another 3 payments of different amounts from when I arrived to after I had left. Totally 500£ which isn’t great. Reception could not understand so in the confusion a bag was left and 14 calls later I had to make that 1 hour 15 journey back again
marise
11 Aug, 2019
Stockton-on-Tees, UK
Enjoyed Most
Locatio
Other Comments
Food wasn’t good. Staff at breakfast did not bother to inform about services just left you sitting at table. Lot of complaints about bedrooms as windows only opened a small way and bedrooms hot.
Suzanne
10 Aug, 2019
Dursley, UK
Enjoyed Most
Great stay. Actually booked an extra night.
Christine
10 Aug, 2019
Leicester, UK
Enjoyed Most
Lovely hotel, great location. Bedroom was a bit hot.
Nigel
09 Aug, 2019
Beccles, UK
Enjoyed Most
enjoyable
Frank
09 Aug, 2019
Romney Marsh, UK
Enjoyed Most
We were entirely happy with stay other than there being a problem when we arrived. Hotel unable to find us on their system and we had to wait for them to sort it out and find us a room. Also, I had tried on a number of occasions to ring and book our evening meal time but nobody was answering the phone.
Other Comments
Food and food service excellent. Dining rooms fabulous. Entrance area looking a bit tired. Entrance porch needed some external repair but it looks like they are renovating some of the external woodwork.
Linda Fee
06 Aug, 2019
York, UK
Enjoyed Most
Had a lovely 2 night stay, our room was spacious, clean and bright with an excellent shower and ensuite facilities. The meal the first night was excellent and both breakfasts very good, although my husband would've liked black pudding to be available. Would definitely stay again.
Jill
06 Aug, 2019
North Ferriby, UK
Enjoyed Most
Beautiful building, very helpful hard working & friendly staff who couldn’t do enough for you.
Other Comments
Lack of air conditioning, windows only opened a couple of inches so could hardly breath. Had to keep curtains closed almost all the time as no privacy net or blind. Unable to use safe as instructions too small to read in dark subdued light. Had to ask for tea/coffee twice. Cleaner removed complementary bathroom products when we didn’t use them on the first night. No water in room, charge to hire fan! Large Beautiful lawns to front of building but only three tables to sit at.
joanne
05 Aug, 2019
Castleford, UK
Enjoyed Most
The rooms were far too hot with little ventilation and doors have been set to slam shut which was very annoying when trying to sleep. It is a shane because the bed was really comfortable. I liked the location and the food was good. Nobody asked when we checked out how our stay had been
Karen
05 Aug, 2019
Liverpool, UK
Enjoyed Most
Breakfast great, evening meal only ok, staff excellent, room very nice but too hot airconditioning didn't seem to be working at all.
alan
05 Aug, 2019
Fleetwood, UK
Enjoyed Most
Dinner was lovely and Breakfast very good. Lovely clean room with lovely view. Nice walk into town centre in 10 mins. Very enjoyable weekend in the sunshine!!
Caroline
05 Aug, 2019
Preston, UK
Other Comments
The room was not clean. The breakfast was poor.
SAlly
05 Aug, 2019
Morpeth, UK
Enjoyed Most
The rooms,staff,hotel, location and good continental breakfast
Other Comments
This is our fourth visit, however on this occasion the evening meal for both my wife and me were below the standard normally set.
len
05 Aug, 2019
Hydemottram, UK
Other Comments
The room and breakfast.
Catherine
05 Aug, 2019
Choppington, UK
Enjoyed Most
Oh what a gem this hotel is!, staff so hard working and so helpful ...nothing was too much trouble ! The dinner was superb and served (as is breakfast) in the most splendid opulent room, quality of food and service of staff was faultless!. Beautiful hotel and we had a lovely room too!
Other Comments
Please pass on my thanks to the hotel manager ...his staff are doing a fantastic job, I would highly recommend this hotel, have had a fantastic weekend! ..Thank You .
Marina
05 Aug, 2019
Leicester, UK
