Harrogate
£99 & up – Harrogate getaway with meals & more, save 44%
Cedar Court Hotel Harrogate
TOP 20 - Sells out quickly!
About the Hotel
Amy Lindsay
Deal Expert
Why We Love This Deal
TOP 20 - Sells out quickly!
You can now save up to 44% on breaks at Cedar Court Hotel Harrogate. This value-packed deal -- including meals, drinks and a lie-in -- is now less than £50 per person.
What's Included
- Overnight accommodation in a Standard or Executive Double Room (subject to availability on booking), with full English breakfast, for two
- 3-course set-menu dinner (worth £25 per person) or a £25 dining credit per person for the à la carte menu in the hotel restaurant
- A drinks voucher for a glass of wine, beer or soft drink each to be redeemed in the bar (worth up to £4.90 per person, drinks can be taken through to the restaurant)
- Late checkout until 1pm (worth £10)
- Free parking (vehicles must be registered on arrival)
- It's £99 for Sunday-Monday stays; £109 for Tuesday-Friday stays and £119 for Saturday stays
- It's an extra £50 for a 2-night stay, with breakfast and a cream tea each on the second day (served 2-5pm, worth £7.95 per person)
Enjoyed This
( See All 476 Member Ratings)
"Perfect stay couldn't ask for anything more. Polite staff, lovely food; clean and good location."
Janet
13 Nov, 2019 - Longridge Preston, UK
Why We Love This Hotel
- The hotel is across the road from The Stray, a 200-acre stretch of parkland
- Harrogate town centre is 10 minutes' walk away
- This Grade II-listed property sits on the site of Harrogate's first hotel
Overview
Cedar Court Hotel Harrogate is 10 minutes' walk from the centre of Harrogate -- the "quintessential Victorian spa town", according to Lonely Planet.
This Grade II-listed 19th-century building sits on the site of Harrogate's first hotel, the Queen's Head Inn, which was built in the 1680s. The Turkish Baths & Health Spa is 15 minutes' walk away, and the Royal Hall, which hosts antique fairs, classical concerts, live comedy events and more, is a little further. On the way, you'll pass the famous Bettys tea room.
Ripley and Knaresborough castles are just over 10 minutes away by car, and Harewood House takes around 15 minutes. Mother Shipton's Cave and the Petrifying Well -- one of England's oldest tourist attractions -- is 10 minutes' drive away. You can also trek with llamas at Nidderdale Llamas in the Yorkshire Dales, or visit Brimham Rocks, both about 30 minutes' drive away. Pateley Bridge, a small market town on banks of the River Nidd that's home to England's oldest sweet shop, is 30 minutes' drive.
The hotel brasserie serves British and international cuisine, and has a selection of Yorkshire cheeses. There is an on-site gym, and all guest rooms have free Wi-Fi.
Amenities
General
- Infant cots / cribs
- Bar
- Newspaper / magazines
- Extra beds / roll away beds
- Gym / fitness center
- Restaurant
- No pets allowed
Services
- 24-hour front desk
- 24-hour room service
- Laundry / dry cleaning
- Business center
Room amenities
- Central heating
- Coffee / tea-making facilities
- Iron and ironing board
- Flatscreen TV
Internet
- Complimentary Wi-Fi throughout
Bathroom
- Hair-dryer
- Luxury toiletries
- Bathtub (in some rooms)
Parking
- Complimentary parking
Accessibility
- Accessible meeting room
- Accessible parking
- Accessible restaurant
- Wheelchair accessible
Policies
Check-in:
Standard Time is 2:30pm.
Minimum age required to check in: 18.
Checkout: Standard Time is 11am.
Children and additional guests:
Please use the Special Request field to confirm the age of the third guest. Infant's cot/crib and extra bed are available for children, on request and in Standard rooms only: £15 per night.
Supplements are not included automatically in the total price and will be charged directly by the hotel. See room descriptions and rate policies for information about room occupancy and prices.
Pets: No pets allowed.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Additional details: The restaurant can be quite busy in the evening and we strongly recommend you book dinner in advance to avoid disappointment, by calling the hotel directly.
Have a Question? Contact Travelzoo.
- +44 (0) 20 3564 9000 UK & Europe
- 1-877-966-0000 U.S. and Canada (toll-free)
- Email us
Customer Service available Mon-Fri, 8am-6pm
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(476 Member Ratings)
(476 Member Ratings)
Ratings & reviews reflect verified member feedback for Acropolis Hotels Ltd t/as Cedar Court Hotel Harrogate over the past 15 months.
Show ReviewsHide all
Ratings & reviews reflect verified member feedback for Acropolis Hotels Ltd t/as Cedar Court Hotel Harrogate over the past 15 months.
3.8
Ambiance
4.4
Location
4.0
Rooms
4.2
Quality of Service
4.2
Value for the Money
Enjoyed Most
Perfect stay couldn't ask for anything more. Polite staff, lovely food; clean and good location.
Janet
13 Nov, 2019
Longridge Preston, UK
Enjoyed Most
Very pleasant stay only complaint was the breakfast on our second morning was cold.
mark
13 Nov, 2019
Preston, UK
Enjoyed Most
The room was large and welcoming, very clean with a nice bathroom. The down side was that the heating had been knocked off and it was very cold. The management sorted it out quickly.
Other Comments
I think they need a more defined reception desk, more heating in the bar area , and dining room in the evening.
Glenda
13 Nov, 2019
Rochdale, UK
Enjoyed Most
A+
Peter
13 Nov, 2019
Manchester, UK
Enjoyed Most
We enjoyed our stay. The staff were friendly and our room was fantastic. The bar food was average and expensive.
Robert
12 Nov, 2019
Newcastle upon Tyne, UK
Enjoyed Most
On arrival at 4pm room was not ready but it was no problem for us. They kindly offered us a drink while we waited which wasn’t too long. Room great with all complimentary water, chocolate and biscuits and great view. Dinner good but no ambience, very quiet. Breakfast good. Overall great value for money.
Anne
12 Nov, 2019
Lytham Saint Annes, UK
Enjoyed Most
Enjoyed our stay the evening meal was excellent
Other Comments
The bedrooms need a walk in shower other than that the rooms was comfortable
RITA
09 Nov, 2019
Thornton-Cleveleys, UK
Enjoyed Most
Really lovely attentive staff. Food was beautiful. I would highly recommend anyone to go. Short walk to the city centre shops, has a gym but, we had no time to go.
Christopher
08 Nov, 2019
Liverpool, UK
Enjoyed Most
Hotel very convenient to Harrogate centre short walking distance. Stayed for set dinner bed and breakfast. Food very good bedroom a little tired decoration wise everything worked though and was clean. Staff excellent would return for a similar deal.
Carole
05 Nov, 2019
Leyland, UK
Enjoyed Most
Beautiful executive room with enormous comfy bed. Friendly staff, good food and excellent value for money.
Gillian
05 Nov, 2019
Shipley, UK
Enjoyed Most
Lovely hotel staff very friendly end food was excellent
PETER
02 Sep, 2019
Liverpool, UK
Enjoyed Most
We particularly liked the relaxed friendly atmosphere.
Susan
31 Aug, 2019
Newcastle, UK
Enjoyed Most
Friendly staff, lovely bedroom & bathroom with an excellent shower, breakfast very good although make sure you get down on time as food & drink disappear at 9.30 promptly!!
Jinny
31 Aug, 2019
Barnet, UK
Enjoyed Most
Very enjoyable as usual. Will be back.
Other Comments
Glad to see that the entrance porch is being repaired.
Stuart
28 Aug, 2019
Grimsby, UK
Enjoyed Most
Enjoyed the stay. Car parking fees weren’t needed on our previous stay. This caused us some concern, the reception staff said that travel zoo customers get 24 hours free parking. I hope this is the case as I don’t wish to get a parking fine later done the line.
Neil
27 Aug, 2019
Macclesfield, UK
Enjoyed Most
Really nice hotel in great location
Andrew
27 Aug, 2019
Bristol, UK
Enjoyed Most
Really enjoyed our time at Cedar Court. Staff lovely. Breakfast very good. Meal in the Restaurant at night was very poor.
Pat
27 Aug, 2019
Scunthorpe, UK
Other Comments
Without exception staff helpful, cheerful and friendly.
Avril
26 Aug, 2019
Sale, UK
Enjoyed Most
Situated on the outskirts of Harrogate so a 10 min walk into centre, fine if the weather's ok, our executive double room was spacious and modern, beds and linen clean however some of the rest of the room needed a good clean, very dusty surfaces especially in bathroom under sink and also the loo needed and good scrub around the rim! The evening meal option menu was small but the food we had was all very good and good value being in the travelzoo offer. The staff were all very pleasant and friendly and the buffet breakfast in the morning was very good with lots of choice. I just feel the hotel lacks ambience, being a large hotel needing some tlc.
Joanne
26 Aug, 2019
Blackburn, UK
Enjoyed Most
Very nice hotel in a good location. The staff were very friendly and helpful.
Other Comments
A lovely room only spoilt by the creaky floor and in the very hot weather was a little too warm with only one window that would only open a few inches but shouldn’t complain about the lovely weather.
Robert
26 Aug, 2019
Leicesterei, UK
Enjoyed Most
have made cutbacks since last stay,ie room tray only 4milk between 2 people, 1 broken biscuit on 2nd night (non on first) w c not flushing properly .
Other Comments
restaurant very good. however dont order fish and chips,
Martin
24 Aug, 2019
Darwen, UK
Enjoyed Most
Excellent value for, very convenient location for town easy for us to walk into, good parking too.
Other Comments
The deal included £25 cost towards dinner which was good value and were good portions too.
Roger
23 Aug, 2019
Windsor, UK
Other Comments
Free parking outside hotel and just a short walk into Harrogate centre
John
22 Aug, 2019
Wigan, UK
Enjoyed Most
Thoroughly enjoyed our stay. Great location (as long as you don't mind a bit of a walk into the town centre), comfortable room, excellent breakfast and dinner and friendly, helpful staff. Overall, the best UK break we've had.
Other Comments
Everyone was friendly and helpful. Food excellent. Great value for money; would definitely recommend.
Rachel
22 Aug, 2019
Windsor, UK
Enjoyed Most
Free parking
Other Comments
Cleanliness of room. Food in restaurant
Marilyn
22 Aug, 2019
Bridlington, UK
Enjoyed Most
The whole stay was brilliant
Mandy
22 Aug, 2019
Lincoln, UK
Enjoyed Most
very good overall
Steve
21 Aug, 2019
Maidstone, UK
Enjoyed Most
Lovely room. visited on a travelzoo deal with food included. food was plentiful but only average.
John
21 Aug, 2019
Sheffield, UK
Enjoyed Most
Room was good and overlooking the park. Clean and well equipped. All staff we came into contact with we're helpful and polite. Our only disappointment was dinner which was over priced and not of a good standard for a four star hotel. Breakfast however was very good.
Other Comments
Dinner was the thing we disliked the most. Quality was poor and what we were served did not meet the standards we could have got in a normal pub. Shame because breakfast was excellent and room was good.
Colin
20 Aug, 2019
Newport, UK
Other Comments
I have sent a separate email to your customer service team and am yet to receive a response for this. I turned up at the hotel and they left me waiting for an hour when checking in, only to tell me that they did not have a room available. They were appalling in terms of clarity and resolving this matter.
Emma
19 Aug, 2019
Middlesbrough, UK
Enjoyed Most
Everything was very good except the food which was really quite average. The breakfast was 100% self service.
Philip
19 Aug, 2019
Blackpool, UK
Enjoyed Most
My sister and me had a very pleasant stay at Cedar Court and we both agreed we would probably return sometime in the future. Very good value especially through the Travelzoo offer.
Other Comments
Staff were all very pleasant and helpful.
Maureen
18 Aug, 2019
Bury st Edmunds IP309LY, UK
Enjoyed Most
Staff at reception were very helpful
Other Comments
Attitude of breakfast staff. Lack of information and two tier service - white table cloth for some but not for others!
Peter
17 Aug, 2019
Liverpool, UK
Enjoyed Most
Dinner disappointing. Breakfast excellent
Christine
17 Aug, 2019
Hawick, UK
Enjoyed Most
Although booked well in advance and requested room near to lift due to limited mobility, were initially given room at end of corridor. Staff happily tried to give us another room, but nothing available very close to lift - had to therefore use mobility scooter, but fitted easily into lift and room. However, we were pleasantly surprised to later be told by Receptionist that a complimentary drink was available at the bar to compensate for our inconvenience. Nice touch - thank you
Other Comments
Dinner was excellent - not a massive menu but plenty to choose from, very tasty and quite large portions. Breakfast was also excellent with a wide ranging buffet and quick service keeping things topped up and clearing tables.
Gillian
17 Aug, 2019
Newark, UK
Enjoyed Most
the attention of the staff and their willingness to resolve problems with a smile ie being locked out of our room
Other Comments
having to pay to park in the hotels car park something I was not aware of when booking, this should have been made obvious on the original e-mail along with the amount charged.
Keith
17 Aug, 2019
Gainsborough, UK
Enjoyed Most
Lovely hotel, friendly helpful staff.
A very pleasant and good value experience
graeme
17 Aug, 2019
Stalybridge, UK
Other Comments
The food service and friendly staff were excellent.
Angela
15 Aug, 2019
Bushey, UK
Enjoyed Most
Pleasant staff, most were very helpful.
Spacious and clean bedrooms.
Large dining room, lacking in atmosphere. Breakfasts well cooked and varied selection of food.
Evening meal, a little disappointing for our party, with varying quality of starters and main courses. Desserts were good.
Excellent location of hotel, easy walk into the centre of Harrogate.
Janice
14 Aug, 2019
Warrington, UK
Enjoyed Most
Couldn't comment as did not stay there
Other Comments
Did not stay at the Cedar Court. Booking was moved to the Majestic Hotel as Cedar court could not accommodate us. There had been a leak apparently. Hotel was good but service for evening meal was poor. I could not give a true mark so please ignore the above scores
Tony
12 Aug, 2019
Lancaster, UK
Enjoyed Most
Very friendly, welcoming front of house staff. Restaurant staff were equally lovely. Very comfy rooms.
Claire
12 Aug, 2019
Darlington, UK
Enjoyed Most
As with all of our previous Travel Zoo experiences this was good in both quality and value for money. The first night inclusive 3 course dinner offered choices, and the staff, with the exception of one bar person who disputed my pre-arranged bar tab were helpful and friendly. The position of the Hotel in relation to Harrogate centre would preclude my choosing the Hotel again., although the main receptionist was exceptional with her help and and advice.
A R
12 Aug, 2019
Swindon, UK
Enjoyed Most
Overall a lovely hotel, rooms clean and tidy, bit mean with the biscuits and bathroom essentials
Meals were good if lacking a bit in atmosphere.
Maggie
12 Aug, 2019
Attleborough, UK
Enjoyed Most
The bar staff were very helpful
Other Comments
They tried to take another 3 payments of different amounts from when I arrived to after I had left. Totally 500£ which isn’t great. Reception could not understand so in the confusion a bag was left and 14 calls later I had to make that 1 hour 15 journey back again
marise
11 Aug, 2019
Stockton-on-Tees, UK
Enjoyed Most
Locatio
Other Comments
Food wasn’t good. Staff at breakfast did not bother to inform about services just left you sitting at table. Lot of complaints about bedrooms as windows only opened a small way and bedrooms hot.
Suzanne
10 Aug, 2019
Dursley, UK
Enjoyed Most
Great stay. Actually booked an extra night.
Christine
10 Aug, 2019
Leicester, UK
Enjoyed Most
Lovely hotel, great location. Bedroom was a bit hot.
Nigel
09 Aug, 2019
Beccles, UK
Enjoyed Most
enjoyable
Frank
09 Aug, 2019
Romney Marsh, UK
Enjoyed Most
We were entirely happy with stay other than there being a problem when we arrived. Hotel unable to find us on their system and we had to wait for them to sort it out and find us a room. Also, I had tried on a number of occasions to ring and book our evening meal time but nobody was answering the phone.
Other Comments
Food and food service excellent. Dining rooms fabulous. Entrance area looking a bit tired. Entrance porch needed some external repair but it looks like they are renovating some of the external woodwork.
Linda Fee
06 Aug, 2019
York, UK
Enjoyed Most
Had a lovely 2 night stay, our room was spacious, clean and bright with an excellent shower and ensuite facilities. The meal the first night was excellent and both breakfasts very good, although my husband would've liked black pudding to be available. Would definitely stay again.
Jill
06 Aug, 2019
North Ferriby, UK
Enjoyed Most
Beautiful building, very helpful hard working & friendly staff who couldn’t do enough for you.
Other Comments
Lack of air conditioning, windows only opened a couple of inches so could hardly breath. Had to keep curtains closed almost all the time as no privacy net or blind. Unable to use safe as instructions too small to read in dark subdued light. Had to ask for tea/coffee twice. Cleaner removed complementary bathroom products when we didn’t use them on the first night. No water in room, charge to hire fan! Large Beautiful lawns to front of building but only three tables to sit at.
joanne
05 Aug, 2019
Castleford, UK
Enjoyed Most
The rooms were far too hot with little ventilation and doors have been set to slam shut which was very annoying when trying to sleep. It is a shane because the bed was really comfortable. I liked the location and the food was good. Nobody asked when we checked out how our stay had been
Karen
05 Aug, 2019
Liverpool, UK
Enjoyed Most
Breakfast great, evening meal only ok, staff excellent, room very nice but too hot airconditioning didn't seem to be working at all.
alan
05 Aug, 2019
Fleetwood, UK
Enjoyed Most
Dinner was lovely and Breakfast very good. Lovely clean room with lovely view. Nice walk into town centre in 10 mins. Very enjoyable weekend in the sunshine!!
Caroline
05 Aug, 2019
Preston, UK
Other Comments
The room was not clean. The breakfast was poor.
SAlly
05 Aug, 2019
Morpeth, UK
Enjoyed Most
The rooms,staff,hotel, location and good continental breakfast
Other Comments
This is our fourth visit, however on this occasion the evening meal for both my wife and me were below the standard normally set.
len
05 Aug, 2019
Hydemottram, UK
Other Comments
The room and breakfast.
Catherine
05 Aug, 2019
Choppington, UK
Enjoyed Most
Oh what a gem this hotel is!, staff so hard working and so helpful ...nothing was too much trouble ! The dinner was superb and served (as is breakfast) in the most splendid opulent room, quality of food and service of staff was faultless!. Beautiful hotel and we had a lovely room too!
Other Comments
Please pass on my thanks to the hotel manager ...his staff are doing a fantastic job, I would highly recommend this hotel, have had a fantastic weekend! ..Thank You .
Marina
05 Aug, 2019
Leicester, UK
Enjoyed Most
Rooms were too warm and the decor is dated.
R
05 Aug, 2019
Milton Keynes, UK
Enjoyed Most
Excellent stay. Well recommended
04 Aug, 2019
cumbria, UK
Enjoyed Most
Great value for money deal. Lovely hotel with a great view of the parks. Only one little issue was the rooms were very hot, a fan was provided which helped a little. The reception staff were very helpful.
Billy
01 Aug, 2019
Cleator Moor, UK
Enjoyed Most
Nice room
Other Comments
Lovely dining
Mr John
01 Aug, 2019
Preston, UK
Enjoyed Most
A lovely traditional hotel easy flat 10 minute walk into Harrogate. Meal in evening very good. Breakfast had good choice of hot and cold selection.
Anne
31 Jul, 2019
Sheffield, UK
Enjoyed Most
Really enjoyed our stay, perfect location & really enjoyed our evening meal in the restaurant
Kev
29 Jul, 2019
Rugby, UK
Enjoyed Most
All good but don't have a room above the main entrance people go out for a smoke and it's noisy beds are good room spotless close to town centre
Daniel
29 Jul, 2019
Scarborough, UK
Enjoyed Most
Excellent location and facilities. Breakfast first class. Evening meal only average, but your deal priice compensated
Other Comments
Room was good quality but a little tight for space
Alan
26 Jul, 2019
Daventry, UK
Enjoyed Most
very enjoyable with excellent weather
Judith
25 Jul, 2019
Lytham Saint Annes, UK
Enjoyed Most
large room with twin beds. everything was good although there was no air conditioning and the weather was very hot during the night. The windows did not open.
Other Comments
Good location, easy to find. Spacious hotel. Walking distance to town centre. Good centre for visiting the area.
Maureen
25 Jul, 2019
South ShieldsSouth Shields, UK
Enjoyed Most
APART FROM CHECK IN WHICH WAS VERY POOR (ONLY ONE MEMBER OF STAFF AND HALF A DOZEN POORLY DESIGNED COMPUTER SCREENS) THE HOTEL WAS FAB, GREAT ROOM, FANTASTIC BREAKFAST AND STAFF
paul
24 Jul, 2019
Worksop, UK
Enjoyed Most
I got what I paid for, a good basic hotel at a reasonable price
Other Comments
The food was only just adequate. Instant coffee sachets at breakfast! My room was large and the bathroom as clean.
Helen
19 Jul, 2019
Newton Abbot, UK
Enjoyed Most
Everything was excellant and the staff in particular most helpfull.
Reginald
19 Jul, 2019
Huddersfield, UK
Enjoyed Most
Very friendly staff throughout our stay
Other Comments
Would highly recommend
Barbara
19 Jul, 2019
Solihull, UK
Enjoyed Most
Easy to book, very pleasant stay, friendly, helpful staff.
Janet
18 Jul, 2019
Stockport, UK
Enjoyed Most
We enjoyed our overnight stay as it was very central and could walk into town in 10 minutes
Other Comments
Food on the Saturday night was disappointing. Computer went down at the bar so could only take cash. Our room was clean but a bit tired so it wasn't quite the upmarket stay we were expecting
Carl
18 Jul, 2019
Salisbury, UK
Enjoyed Most
Location, service
Other Comments
Small room, lack of ambience in dining room
Martin
16 Jul, 2019
South Shields, UK
Enjoyed Most
Staff fantastic , except for the very rude miserable kiwi or Australian behind the bar .
Karen
16 Jul, 2019
Cumbria, UK
Enjoyed Most
The hotel was central, the rooms were modern and clean.
We had an excellent evening meal and breakfast.
The staff were amazing friendly and extremely helpful some of the nicest we have met!!!
Graham
15 Jul, 2019
Rickmansworth, UK
Enjoyed Most
Lovely hotel great location value for money
Jane
15 Jul, 2019
Billingham, UK
Enjoyed Most
Had a lovely time food excellent
Mary
10 Jul, 2019
Surrey, UK
Enjoyed Most
Lovely hotel but the room and the bathroom needed a bit tlc.
Other Comments
Lovely staff.
Janet
08 Jul, 2019
Ashington, UK
Enjoyed Most
Such a beautiful place in an ideal location to the centre, staff very obliging will definitely be returning
Christine
08 Jul, 2019
Leigh, UK
Enjoyed Most
We enjoyed everything about our stay .
Other Comments
NONE
G
08 Jul, 2019
Worksop, UK
Other Comments
Just generally disappointing. It was a special occasion for us and we left feeling very frustrated
Robert Stephen
08 Jul, 2019
Lytham Saint Annes, UK
Enjoyed Most
The staff couldnt do enough for you. Nothing was too much trouble. Food was delicious, spoilt for choice. brilliant location.
Other Comments
They even put balloons and banners in our room to celebrate my partners birthday. Perfect
Janine
08 Jul, 2019
Bolton, UK
Enjoyed Most
Very enjoyable stay
Susan
08 Jul, 2019
Warrington, UK
Enjoyed Most
Very enjoyable an absolute bargain booked through travel zoo
Other Comments
Nice hotel and very nice staff 10 minute walk from Harrogate
Jane
08 Jul, 2019
Hull, UK
Enjoyed Most
Lots of free parking - great location - newly refurbished rooms - great food- great value for money
Elaine
06 Jul, 2019
YorkYork, UK
Enjoyed Most
Nice comfortable hotel
Richard
06 Jul, 2019
Cleethorpes, UK
Enjoyed Most
Overall a pleasant stay, nice room clean and well appointed. The breakfast was a tad hit and miss with items running out and not being replaced promptly although the quality was good. The large dining room lacked atmosphere but I suspect little could be done to change that.
Christopher
06 Jul, 2019
Ilfracombe, UK
Enjoyed Most
Only downside was noisy room door slamming.
David
06 Jul, 2019
Deeside, UK
Enjoyed Most
The greeting and help from the Reception staff
Other Comments
Beautiful building with attractive gardens
Jeffrey
11 Jun, 2019
Warrington, UK
Other Comments
Food was average. Would not plan to eat there.
Mike
17 Mar, 2019
Ellesmere Port, UK
Enjoyed Most
It was conveniently situated for where we wanted to be
Janette
14 Mar, 2019
Scarborough, UK
Enjoyed Most
The bedroom was refurbished and was beautful.
Other Comments
Breakfast was very good. Cedar Court is outside the centre of Harrogate, we used Taxis.
Mary
22 Oct, 2018
pontefract, UK
Enjoyed Most
Overall good apart from a couple of annoying problems. Firstly despite being on a full board basis, my debit card was charged with the cost of our evening meal - my phone call to get the hotel to rectify the matter was dealt with by the hotel in a very matter of fact manner with little by way of apology - the fact that this could happen says a lot about the slackness of their internal systems. Secondly, my wife , when asking if scrambled egg was available for breakfast was told no in a very brusque manner- 5 minutes later we spotted a guest with scrambled egg - the manner she was told was not called for - the younger and taller of 3 senior staff on duty in the restaurant that morning customer service skills were sadly lacking
Other Comments
Customer service mainly very good but not consistent
Adrian
04 Jul, 2019
Swaffham, UK
Enjoyed Most
Good Location. Very central. Pleasant staff.
Other Comments
Dinner was a disappointment. Ordered the sirloin for mains, quality of the steak was awful.
Rooms were tiny - Travelzoo informed the hotel on our behalf that we had a 2 yr old with us - however we were put right on the top floor in what looked like loft converted rooms (supposedly was an executive double).
Sumeet
02 Jul, 2019
Durham, UK
Enjoyed Most
Location is excellent and the staff were friendly and efficient
William
01 Jul, 2019
Bury Saint Edmunds, UK
Enjoyed Most
Good
Andrew
29 Jun, 2019
Biggleswade, UK
Enjoyed Most
We really enjoyed our visit, found it relaxing and stayed an extra night. Location of the hotel was very convenient for the centre of Harrogate. Staff were friendly and helpful, particularly Tori on reception.
Mrs P A
28 Jun, 2019
Birmingham, UK
Enjoyed Most
A 2 night stay that was excellent
neil
28 Jun, 2019
Hayling Island, UK
Enjoyed Most
The reception manager and reception staff were helpful, they gave us a complimentary drink for the double booked room, the night staff stopped the clanking of the cutlery, the food whilst basic was actually tasty. The staff personalities actually helped a bad situation from being worse as they were nice people and understood that people of a certain age (50+)dont want computer check ins and flight deck technology just a desk and receptionist to talk with.
Other Comments
Automated check in which didnt work and had to get help. Room we were allocated already had occupants when we got there. Changed room was above kitchen/dining room store clanking cutlery and singing and talking loudly at gone 11pm so I had to dress and go and complain. £5 parking cost which was charged then waived after complaint
adam
28 Jun, 2019
London, UK
Enjoyed Most
Good location friendly helpful staff
Tim
28 Jun, 2019
London, UK
Enjoyed Most
Good, comfortable hotel in convenient location.
Derek
28 Jun, 2019
Braintree, UK
Enjoyed Most
Room lovely, clean and comfortable
Other Comments
Restaurant food nice but lacking atmosphere
Lorraine
27 Jun, 2019
Blackpool, UK
Other Comments
Overcharged £39 on original booking, rang hotel and was refunded. On checking out was advised of bar bills totalling £44.60 were due to hotel, settled by card, checked statement at home to find that I had again been overcharged by £15.40. I have tried to call the hotel to raise a query but all calls have remained unanswered.
David
26 Jun, 2019
Doncaster, UK
Enjoyed Most
Car parking free
Other Comments
Too hot at night, room toilet not flushing, after waiting 30 mins, no bacon at breakfast.
Douglas
26 Jun, 2019
Lytham Saint Annes, UK
Enjoyed Most
Easy to find by road (and 10 mins from rail station), superb location for Harrogate & surrounding area. V friendly staff excellent quality food for both breakfast and evening meal. Free wi-fi, free parking with Travelzoo deal (Harrogate parking - even if staying at hotels - can be expensive) V good value for money
David
26 Jun, 2019
Wisbech, UK
Enjoyed Most
Newly refurbed rooms, nice atmosohere.Dinner menu a bit limited for people with allergies, not much choice.
Jane
12 Oct, 2018
Gainsborough, UK
Enjoyed Most
Room was OK, bed comfortable.
Other Comments
I have already spoken to Travelzoo staff to say that although we had a discount on our meal in the Queens Restaurant as part of our “deal”, no table was reserved for us and they could only offer us 6pm or 9pm. We did not check in until nearly 6 and felt 9 was too late so had no alternative but to eat in the bar. The staff member had a very ‘take it or leave it’ attitude and we were not the only disappointed customers.
William
23 Jun, 2019
Great GonerbyGRANTHAM, UK
Other Comments
There was confusion about dining credit the staff didn’t seem to know about it and were charging full amount for meal.
Eileen
23 Jun, 2019
Runcorn, UK
Enjoyed Most
The location of the hotel was brilliant. The staff were friendly and helpful and the room was very nice.
John
21 Jun, 2019
GrimsbyGrimsby, UK
Enjoyed Most
Nice Rooms and good location
Other Comments
Certain parts of the hotel are very tired and need renovation (Exterior entry which is visible from the rooms)
Gerald
18 Jun, 2019
York, UK
Enjoyed Most
The hotel is just perfect for us. It is in an area that we really enjoy travelling around.
Other Comments
I guess we are getting old as the new reception is not really what we would expect. We still actually enjoy going to a desk and talking to a member of staff when entering the premises. However, I expect that this is the way things are going. It was a constant talking point with nearly every guest that we met.
Stuart
17 Jun, 2019
Grimsby, UK
Enjoyed Most
The food and the room
Other Comments
The room for the breakfast and the evening meal are the same b
William
16 Jun, 2019
Hebburn, UK
Enjoyed Most
Entral location.
Yvonne
15 Jun, 2019
Preston, UK
Other Comments
Super hotel excellent service and staff highly recommend , loved it
ann
14 Jun, 2019
Guisborough, UK
Enjoyed Most
Enjoyed most of it.
Other Comments
Did not like the Reception Area,
BRUCE
14 Jun, 2019
Liverpool, UK
Enjoyed Most
Central location. Pleasant surroundings
Other Comments
New reception area soulless
Yvonne
14 Jun, 2019
Preston, UK
Enjoyed Most
Excellent spacious room, overlooking front gardens. Clean and fresh in all areas. Wonderful choice for breakfast. Dinner served in a beautiful room with varied choices including a glass of wine. Staff very helpful and attentive. Parking front & rear included.
Other Comments
A good 10minute walk into the Town but flat. On my visit they did not have Rose wine as per their Wine list. 2nd choice of Ginger Ale was not available nor Tomato Juice. Oops!
Apparently waiting to restock. Overall though a great place to stay.
diane
13 Jun, 2019
Saint Agnes, UK
Enjoyed Most
The interiors - very well designed and decorated. Stylish bedrooms.
Other Comments
The evening meal was disappointing - my main course and dessert were rather dry and obviously reheated/kept hot too long. The service was slow - not enough staff for a dining room that size - even though we ate early (6.15pm) and were glad we hadn't opted for 8.30 which was the only other time available. I was shocked on our second day at the hotel, to discover our room door was open and unlocked - and obviously left like that by the cleaners. We were fortunate nothing was stolen and for that reason alone, I would not stay there again.
Ann
13 Jun, 2019
Falkirk, UK
Enjoyed Most
Location
Other Comments
I'm sorry to say the dining experience wasn't good. The dining room was quite cold,and the service very slow. However the food when it did arrive was excellent.
Alan
13 Jun, 2019
Newcastle upon Tyne, UK
Other Comments
ease of access to town centre and other areas of the Yorkshire dales
Michael
13 Jun, 2019
Abergavenny, UK
Other Comments
Rooms, food and staff all very good. Only gripe was bar does not do cocktails - bit strange for an events venue.
Ron
12 Jun, 2019
Newton-le-Willowsnewton le willows, UK
Enjoyed Most
Bedroom was clean and of a good size. Bed was comfortable.
Other Comments
The food, is was really poor quality and poorly presented. They let themselves down with this . But the bedrooms and staff were really nice - such a pitty.
Jenny
11 Jun, 2019
Devizes, UK
Enjoyed Most
Travelzoo deal was really good value for money. Once you deduct the £50 meal allowance and the buffet breakfast, you get the night in the hotel for practically nothing.
Other Comments
Room was really nice. It looked newly decorated - all white and grey with orange accessories. After our evening meal, we sat and had a couple of drinks in the lounge bar which had a nice atmosphere. When booking the deal I asked for a double room instead of singles in the allocated box. When we got there, they said that they didn't get the message. If you want something, make sure you ring up and ask the hotel direct - they said they don't always get the messages.
Susan
10 Jun, 2019
Chester le Street, UK
Enjoyed Most
Good location. Breakfast was good. The evening meal was overpriced and very poor. It was part of the deal, otherwise we would have sent the food back. I didn't eat any of my meal. I would return to the hotel, just wouldn't eat there.
Mr C
10 Jun, 2019
Colne, UK
Other Comments
disappointed with the evening meal choices
elizabeth
09 Jun, 2019
Morpeth, UK
Enjoyed Most
Lovely big Executive room, nicely decorated, comfy bed and large old windows with a great view over the front gardens.
Other Comments
Food very good. Staff pleasant and helpful.
Very good value for money. At £109 for B & B and an evening meal, the standard of everything actually surpassed my expectations. Had a lovely break.
marion
08 Jun, 2019
Whitley Bay, UK
Enjoyed Most
It's location and the quality of food and service in the Queens restaurant.
Other Comments
The room was supposed to be an excecutive room but it was more like a standard room. There was no duvet cover on the duvet it was just sandwiched between two sheets, breakfast was poor. With the exception of the staff in the Queens restaurant we felt more like an 'inconvenience ' and this included our arrival in reception.
Mike
08 Jun, 2019
Halifax, UK
Enjoyed Most
service exellant. check before you book i.e re bingo on a friday and weddings on a saturday,
Other Comments
book your evening meal time before you go /otherwise you may be unlucky . wedding guests come first,
Martin
29 Apr, 2019
Darwen, UK
Enjoyed Most
Food very good. Issues dealt with but queried too many times.
Other Comments
The staff didn’t know what was included in our booking. There was supposed to be a bottle of house wine in your room but they didn’t provide one or seem aware we were due one. Then challenged on late checkout. Plus incorrect breakfast time quoted
Ashleigh
29 Apr, 2019
Hull, UK
Enjoyed Most
Feeling comfortable
john
28 Apr, 2019
Thirsk, UK
Other Comments
would not honour travelzoo date so cancelled
Angela
28 Apr, 2019
Driffield, UK
Enjoyed Most
The building is nice
They looked after our bags after check out but then struggled to find them
Other Comments
Dinner reservation lost
Food was average to poor
The superior room was batters and marked with dirty and torn linens and a view of the air conditioning plants in the car park.
The communal areas were tired and dated with torn carpets.
Our breakfast order was lost
The self check in is annoying as you still need someone to create your key
In all this is a very poor example of a four star hotel.
Neil
27 Apr, 2019
Edinburgh, UK
Enjoyed Most
Comfortable rooms and in easy walking distance of the town centre.
Other Comments
The hotel reception has been digitalised - ie self check in and not always manned by staff. We did not find this to be effective. We tried to contact reception from our room and no-one answered the phone. I have been in many hotels round the world and only experienced this at Cedar Court - in our opinion it is a bad idea !!!
Janet
25 Apr, 2019
Chorley, UK
Enjoyed Most
Ambiance and location
Other Comments
We were disappointed that we were not allowed to have our wine (included in package) in the restaurant with our meal or in the lounge. Who sits in their room to drink a bottle of wine?
Sunanda
15 Apr, 2019
Birmingham, UK
Enjoyed Most
Lovely staff, great room, delicious breakfast
Helen
13 Apr, 2019
Cardigan, UK
Enjoyed Most
Spacious room. Hot buffet breakfast.
Other Comments
Food at dinner fairly bland but breakfast very good. Dining experience marred by mix up with inclusive bottle of wine ... not provided in room on arrival and, when requested at dinner, informed not permitted in dining room. Resolved by allowing it to accompany the meal (albeit half way through the main course).
Susan
11 Apr, 2019
Bridgwater, UK
Enjoyed Most
Relaxation
Colin
08 Apr, 2019
Bishop Wilton, UK
Enjoyed Most
it was very clean and the breakfast was exceptional; so much choice.
Janet
08 Apr, 2019
Pudsey, UK
Enjoyed Most
The staff. They were brilliant. Never come across such good staff, who were most helpful at all times, particularly the waitresses at dinner and breakfast. Bili was exceptionally helpful and went out if his way to meet people’s needs.
Elaine
07 Apr, 2019
Bolton, UK
Enjoyed Most
The food and staff were excellent and very helpful.
Other Comments
The hotel is within easy walking distance for the town centre and the valley park was beautiful for the time of year.
raymond
07 Apr, 2019
Abergele, UK
Enjoyed Most
Convenience to town centre, a very relaxing hotel, very pleasant staff which made our stay very enjoyable
for our first visit to Harrogate.
Other Comments
Unfortunately my three stars was due to the fact that having thought we had paid in advance Travelzoo
had supplied the wrong credit card details which had not been picked up by the hotel. If we for instance had
arrived with not enough money or we had purchased the deal as a surprise present for someone it could
have been quite embarrassing.
Wieslawa
06 Apr, 2019
Birmingham, UK
Enjoyed Most
Breakfast was the best thing
Other Comments
Booked a superior king sized bed room ,got a double bed they don't have a king sized bed paid extra for it .
Had to send back 2 out of 4 meals not edible
Room not hotels fault but meals were.
adrian
01 Apr, 2019
Wakefield, UK
Enjoyed Most
I couldn’t honestly fault anything, we had a lovely stay.
Mrs Gillian
30 Mar, 2019
Liss, UK
Enjoyed Most
Excellent location
Other Comments
Found the new reception area unwelcoming and was not given any useful information such as parking rules, restaurant times etc. Also no guest information provided in the room. The
Ernest
28 Mar, 2019
Louth, UK
Enjoyed Most
We were happy with everything.
Other Comments
Excellent would definitely stay there again.
Stephen
27 Mar, 2019
Altrincham, UK
Enjoyed Most
Service from staf
Other Comments
Need to resolve rooms which sit above smoking area as it is impossible to sleep until very late
Michael
25 Mar, 2019
SidcupSidcup, UK
Enjoyed Most
Beautiful rooms and a wonderful old building. Very pleasant staff.
Other Comments
The Travelzoo was a great offer, with the wine and dinner benefits it was really good value for money.
sarah
25 Mar, 2019
Stockport, UK
Enjoyed Most
Visiting Harrogate
Other Comments
Daily newspapers not available on site - in fact 10 minutes walk to nearest newsagents.
Keith
24 Mar, 2019
Stamford, UK
Enjoyed Most
Location and helpful staff
Other Comments
Food disappointing in comparison to my last visit
John
24 Mar, 2019
KeighleyKeighley, UK
Enjoyed Most
Friendly staff
J Michael
22 Mar, 2019
Corbridge, UK
Enjoyed Most
The setting right opposite the Harrowgate showground called the Stray. 200 acres of greenery. The actual ceder tree at the Ceder Tree Hotel is spectacular.
Other Comments
Ridiculous super trendy but soulless check in. No reception desk just a square table with i pads on stands. Very poor experience. The weekend we were there the televisions were only receiving the odd station. Very annoying. Exceptional poor drinks. The secret to good beers and lagers is temperature and cleanliness. The coolers were far to cold which kills the sparkle in beer and the the drinks were flat and tasteless and damned expensive. Nowhere to put clothes that won't hang. No drawers, we had to keep most things in the suitcases and use them as storage. Make sure you get free parking.
Warning! The FREE bottle of wine you get with some deals CAN'T be drunk with your meal?????
Terry
18 Mar, 2019
Crewe, UK
Enjoyed Most
Nice and close to town centre.
Other Comments
Had the evening meal that was included in the deal, although the food was ok the service was a bit chaotic even though they werent busy. not a very good wine lisk either, overly expensive for wine that you can get in any supermarket for a1/3 of the price.
Nicholas
12 Mar, 2019
Annan, UK
Enjoyed Most
The rooms were very good and the staff were friendly
Other Comments
Had to wait for the wine and for our meal. My partner is a vegetarian and there wasn't much choice
Paul
12 Mar, 2019
Stoke-on-Trent, UK
Other Comments
The room its self was nicely decorated, however the bathroom was dated and mould was present in a number of areas. The bathroom also showed wear and tear in a number of areas including the plug in the bath.
James
11 Mar, 2019
Driffield, UK
Enjoyed Most
The Service and the food
Other Comments
Excellent service from the bar: Monika and the young barman (sorry didn't get his name) and the excellent Pablo and his team in the restaurants. The food was delicious so well done to the chef(s).
Pauline
10 Mar, 2019
Stockton-on-Tees, UK
Enjoyed Most
Very good service and always happy to help without anything becoming a problem.
Other Comments
My invoice was a bit misleading as it stated parking was free, but also said parking was £5per stay. However hotel was very helpful and wavered parking without it becoming a problem.
susan
10 Mar, 2019
Runcorn, UK
Enjoyed Most
The Staff
Other Comments
The Bedroom the pillows was quite old as l presume the duvet there was only one radiator in quite a big room which had been turned right down prior to our arrival. Also breakfast was buffett style sent back everything was stone cold when it returned it was luke warm
Margaret
07 Mar, 2019
Stevenage, UK
Enjoyed Most
Quality of room, friendly staff and breakfast!!
Other Comments
The evening menu offering is small and restricted. Another couple were offered the Bar Menu which I would have chosen on reflection but was not made aware it was an option.
Peter
04 Mar, 2019
OldhamOldham, UK
Enjoyed Most
Bar and breakfast
Other Comments
Told them it was my husbands birthday and would like a nice room overlooking park. What I got was a double room overlooking car park had to go down stair and ask if I was in a superior room what I was not and had paid for then there was no free wine which I had to ask they only had a Spanish menu which food was not good at all tasteless and cold
janet
04 Mar, 2019
Sheffield, UK
Enjoyed Most
staff helpfullnes
Other Comments
the hotel looked tired and needs updating the pop up restraunt was apoling
tina
04 Mar, 2019
Scunthorpe, UK
Enjoyed Most
Location
Other Comments
The food.We have visited a couple of years ago & the food served in the Porterhouse Restaurant was excellent & we expected it to be the same. The restaurant was closed with evening meal & breakfast served in another dining room, the evening meal was sent back twice & in the end we just left. I did notice it has changed hands & is no longer a Best Western
Alison
27 Feb, 2019
Anstruther Fife, UK
Enjoyed Most
The hotel in general, outside , rooms, staff, bar area , small menu but the food was very nice. Car parking facilities are great
Susie
25 Feb, 2019
Darlington, UK
Enjoyed Most
The Hotel was lovely. It was only a 5-8 minute walk to the town centre. We had dinner and breakfast and the food was very nice.
Other Comments
If you are on the Travel Zoo deal which includes the bottle of house wine, make sure you ask for it when checking in. We didn't, it never appeared in the room so we assumed we had it with dinner. On arrival at the dining room we asked for it and the 'manager' refused saying it should have been in the room, it was housekeepings mistake not hers and we had to buy wine from the wine list to drink with dinner. Despite our explanation she wouldn't budge. Not good customer service! At my insistence we got a discount on the wine and she gave us a bottle after the meal. It was made worse when the couple on the next table bought their half drunk bottle in and drank it with their meal. Otherwise everything was lovely.
David
25 Feb, 2019
Southport, UK
Other Comments
Food was tasteless drinks expensive ran out of beer all weekend because of a wedding shouldn’t happen didn’t spend all the entitlement for food but still charged for a glass of wine which was like vinegar didn’t drink it
25 Feb, 2019
preston, UK
Enjoyed Most
Good food, friendly staff, nice room.
Ed
25 Feb, 2019
HullHull, UK
Enjoyed Most
It was a really good deal in a great hotel convenient for Harrogate
Other Comments
Highly recommend
Lynne
25 Feb, 2019
Blackburn, UK
Enjoyed Most
Breakfast
lesley
24 Feb, 2019
Stockton-on-Tees, UK
Enjoyed Most
Nice location close to the open spaces and easy walk into the town. Good standard of food and service.
Michael
24 Feb, 2019
Bristol, UK
Enjoyed Most
Lovely spacious room and great food
Other Comments
Seemed short staffed
Elisabeth
21 Feb, 2019
Cottingham, UK
Enjoyed Most
Food and comfortable rooms
Other Comments
The Cedar Court Hotel computerised booking in system and phone system are ridiculous every time l rang to check on my booking the computers were down or the person answering the phone didn’t know how to use it
The phone menu system does not say we cannot take your call at the moment it just goes straight to the local radio station and you can wait up to 15 minutes for someone to answer the phone
Kay
18 Feb, 2019
Beverley, UK
Enjoyed Most
stayed several times in recent years always enjoyed our stay lovely staff and service .Thank You Dot and Paul.
paul
18 Feb, 2019
liverpool, UK
Enjoyed Most
The staff are very helpful and very friendly.
JACQUELINE
18 Feb, 2019
DONCASTER, UK
Enjoyed Most
The location and the place itself
Other Comments
The main course of the dinner wasn't as good as previous visits ... the staff were very attentive and the breakfast was excellent.
chris
17 Feb, 2019
Hull, UK
Enjoyed Most
Nicely refurbished spacious room. Good food at dinner and breakfast.
Karen
16 Feb, 2019
Sheffield, UK
Enjoyed Most
Everything was lovely
Other Comments
Staff where lovely xx
Dianne
11 Feb, 2019
Lancaster, UK
Enjoyed Most
relaxing stay
Danny
11 Feb, 2019
Leeds, UK
Enjoyed Most
Comfy bed (very)
Other Comments
Staff helpful
Martin
07 Feb, 2019
Tarporley, UK
Enjoyed Most
Food was really good
Sandra
05 Feb, 2019
Lichfield, UK
Other Comments
Paid extra for deluxe room but did not get any of the benefits stated
Deborah
04 Feb, 2019
Hyde, UK
Enjoyed Most
Location + Staff service level
Other Comments
Rooms and restaurant were cold (especially on arrival) on what was a very cold day. Restaurant menu was very average.
Tony
02 Feb, 2019
Mold, UK
Enjoyed Most
Most pleasant, friendly staff, good food.
Nigel
02 Feb, 2019
Leicester, UK
Enjoyed Most
The executive room was lovely.
Other Comments
Whilst it was good value we think the evening menu was very basic and could have been of better quality .
Linda
29 Jan, 2019
Barnoldswick, UK
Enjoyed Most
Meals
Other Comments
The parking policy needs sorting. Changed in December. Sign in car park say free for guests for duration of stay. On arrival we were asked for £5 but after some discussion was waved as I persuaded the guy booking us in
norman
29 Jan, 2019
Grimsby, UK
Enjoyed Most
Excellent food in restaurant . Generally friendly staff. Very good location and surroundings.
Other Comments
Poorly stocked bar . Parking charge , even though site says free . Reduced breakfast options on Monday , compared to Sunday . Poor accounting at checkout time .
norma
29 Jan, 2019
Stockport, UK
Enjoyed Most
THE MEALS. Dinner was interesting and both choices were excellent as were the starters. Breakfast was exceptional
Other Comments
The dining rooms were too cold both for breakfast and dinner. It detracts from your ability to enjoy the food.
JOHN
28 Jan, 2019
Wigan, UK
Enjoyed Most
The food was excellent and the staf were extremely friendly and helpful
Philip
27 Jan, 2019
Preston, UK
Enjoyed Most
Lovely food in the restaurant.
Other Comments
Free parking - always welcome!
Anne
29 Nov, 2018
Sheffield, UK
Enjoyed Most
Very clean and professionally run hotel. Very pleasant staff and the hotel in beautiful surroundings.
Glenn
29 Oct, 2018
Rochdale, UK
Enjoyed Most
Ease of access and car parking
Other Comments
The evening dinner was very good however,personally, I would have liked a selection of seasonal veg served with the meal.
John
12 Oct, 2018
York, UK
Enjoyed Most
Location
Donald
11 Oct, 2018
Colne, UK
Enjoyed Most
Central location and the room was lovely
Other Comments
Unfortunately the service in the restaurant was appalling; 1.5 hours waiting for our main course!
Maria
08 Oct, 2018
Congleton, UK
Enjoyed Most
There seemed to be a language problem with some of the staff .Plus very cold
Other Comments
All the rooms were cold especially the dining room .Had to put a wrap on so cold. The meal was just average nothing special for the money .Would have been better to have gone out ..The location is ideal as we have stayed here in the past .Drinks were so expensive and hot chocolate just luke warm .Dont think we will be returning . spoke with other guests who were equally unhappy
Edward
08 Oct, 2018
Stockton-on-Tees, UK
Other Comments
The room - according to our booking confirmation this should have been an Executive room, it certainly was not what we would also an Executive room.
We also had the following issues with the room which we reported on the evening of 5th October:
When we arrived we found there was no shower head - this was rectified the same evening.
One of the bedside lights did not work - this was still not working when we left this morning.
There was no guest information in the folder.
The TV only worked intermittently.
Evening meal 5th October:
We waited over an hour for our meal after we ordered.
There were quite a few items on the menu which we were told were unavailable.
The black pudding bon bons were missing from the pork meal, when we pointed this out to who appeared to be in charge of the restaurant she went and got them and slammed them on the table, no apology.
Breakfast 6th October:
This can only be described as a complete fiasco!
First the waitress was extremely surly, she never even spoke or smiled.
The tables were not set and we had to ask for cutlery, again no apology was forthcoming.
The bacon looked raw.
The hot food e.g, beans was cold.
There were no plates and even after asking for them we had a wait until someone brought them.
The milk was still in the carton not a jug.
There was no coffee available.
We were told this morning when we checked out that there had been a staff shortage. Whilst this is acceptable we would have thought that you know how many people are staying and therefore should ensure that there are enough staff. However it is not acceptable for staff to be so bad mannered. I am sure that you will agree that this is very unsatisfactory and we would be extremely hesitant about staying again.
David
08 Oct, 2018
Northumberland, UK
Enjoyed Most
Convenience of location and attractive setting
Meryl
28 Sep, 2018
Ashbourne, UK
Enjoyed Most
Relaxing atmosphere. This is the fourth time we have been. Lovely hotel in lovely Harrogate. Plus great weather !!
Susan
28 Sep, 2018
Todmorden, UK
Enjoyed Most
Rooms were very good and location lovely
Other Comments
W
Adrian
27 Sep, 2018
Oswestry, UK
Enjoyed Most
The food in the restaurant was excellent
susan
26 Sep, 2018
Telford, UK
Enjoyed Most
Rooms were reasonable
Other Comments
Food at Dinner was awful- cold and inedible. Breakfast better. We were overcharged at the bar. Several of the staff have limited English and matters could only be resolved by us informing staff or contacting a manager.
paul
25 Sep, 2018
Framingham Pigot, UK
Enjoyed Most
Room with a view
Other Comments
There was a lot of door banging during the day. We had gone for some rest and relaxation so this was a bit of a nuisance to us.
Michelle
24 Sep, 2018
Brough, UK
Enjoyed Most
The Staff serving in the Restaurant were absolutely brilliant. Cannot fault them at all. Many thanks to our Waitress she was amazing. Thank you!
MAUREEN
24 Sep, 2018
Stockton-on-Tees, UK
Enjoyed Most
I've sent all issue stated above to the General Manager of the Hotel . Note there were may people with the same issues .
Other Comments
The room 205
According to our booking confirmation this should have been an Executive room. Our room 205 was very basic not what we were expecting from a 4 star Hotel , there were no net curtains at the window yet there was an unused rail ( net curtain was shown on the picture on your web page) . so needed to draw the full curtains in order to gain privacy to get dressed or changed making the room dark. Budget hotel rooms are better than this room .
Evening meal 5th October booked for 20:15PM
We waited over an hour for our meal after we ordered, after our order was taken after 15mins from sitting down at our table .
There were quite a few items on the menu which we were told were unavailable. With our choice of starter we wanted the Potted Shrimps & the French Apple Pie for desert .
The black pudding bon bons were missing from the pork meal, when we pointed to the waitress she had no idea was I was asking for so she called over to who appeared to be in charge of the restaurant, we told her she went and got them and slammed them on the table, no apology.
Overall Shocking service !!!!!
Bar
Ran out of the Beer I was drinking Black Sheep
Breakfast 6th October: 08:15 AM
This can only be described as a complete shambles
First the waitress was extremely surly, she never even spoke or smiled.
The tables were not set and we had to ask for cutlery twice and she continued to set other tables before ours , again no apology was forthcoming.
There were various hot item not available and had to wait sometime before they were replaced Fried Eggs , Bacon & Mushrooms
The hot food e.g, beans,sausages were cold.
Only White Sliced Bread for Toast
There were no plates, bowls or cups and even after asking for them we had a wait until someone brought them.
The milk was still in the four pint carton not a jug for the Tea /Coffee
There was no coffee available.
Martin
08 Oct, 2018
Barrow In Furness, UK
Enjoyed Most
Evening meal in the restaurant was very good
Other Comments
Spoilt a little bit by Saturday morning breakfast large party overnight and virtually no staff on in the morning
Scott
07 Oct, 2018
Swindon, UK
Enjoyed Most
The rooms were comfy. The staff were lovely. The Hotel is in a very pretty location with a short stroll into town. Just perhaps need to address the food a little to bring it upto 4* standards. Sorry I don’t like giving poor reviews but on this occasion thought it might help the Hotel for future guests.
Other Comments
Some of the food quality was poor. Starters and some mains not available. Starters disappointing. We had hummus with flatbreads. No flatbread just over toasted toast and the hummus was like nothing we’ve tried before. The field mushroom on the main was also very strange in taste. The breakfast was not busy but the cooked produce was not kept topped up. No eggs no bacon. A very long wait. All little niggles but necessary to say.
Linda
07 Oct, 2018
Bury, UK
Enjoyed Most
Breakfasts were excellent
Other Comments
Communal areas and bedrooms were excellent. Refurbishment taking place in those areas of the hotel needing attention. Will be outstanding when finished!
David
06 Oct, 2018
Macclesfield, UK
Other Comments
We were not able to go as my husband returned from a business trip to Portugal with a nasty stomach bug and we did not want to spread it around the hotel.
Susan
05 Oct, 2018
Carnforth, UK
Enjoyed Most
Most enjoyable stay go back tomorrow
Francis
03 Oct, 2018
Sunderland, UK
Enjoyed Most
Dinner was excellent
Other Comments
The breakfast was very nice but the cooked items were set out in such a way that a huge queue formed very easily and items ran out very quickly.
Sophie
02 Oct, 2018
Prenton, UK
Enjoyed Most
The breakfasts. Plenty to eat and very good.
Other Comments
Would have preferred that the room hadn’t got an adjoining door as could hear next room.
CHRISTINE
30 Sep, 2018
Sutton Weaver, UK
Enjoyed Most
Spacious rooms
Sheila
29 Sep, 2018
Chester le Street, UK
Enjoyed Most
Location
Other Comments
At breakfast, 8.15 , they had no cheese . On checking out they wanted additional money for a bottle of wine that I had already paid for in full by cash the previous evening. Hotel has potential but is a bit sloppy re service.
Mr. Roger
24 Sep, 2018
Wigan, UK
Enjoyed Most
Food when it finally arrived was good.
Other Comments
Exceptional long wait for service at evening meal 3/4 of an hour after ordering food and reastraunt not particularly busy. Bedroom large but sparse and no atmosphere. Bill at check out wrong ( over charge )
Paul
23 Sep, 2018
Littleborough, UK
Enjoyed Most
general ambience, and quality of rooms.
Other Comments
Somewhat understaffed in the restaurant, both at breakfast and dinner. You needed to excessively relaxed to enjoy a very slow service. We quite enjoyed the leisurely pace however.....
Alan
18 Sep, 2018
Caernarfon, UK
Enjoyed Most
Position of hotel
Other Comments
Evening meal a long wait after orders placed,problem with wc continual dripping ignored
GERALD
17 Sep, 2018
Stanford-le-Hope, UK
Enjoyed Most
As it was my birthday they upgraded our room! All the staff were very friendly and helpful!
Other Comments
Looked on reviews and have seen photos of the standard rooms! Very outdated and badly needs renovating!
Also the corridors are in need of renovating too! Shame because the rest of the hotel is very luxurious!
Michele
16 Sep, 2018
Great Yarmouth, UK
Enjoyed Most
Our evening meal. The quality was excellent
Other Comments
Breakfast was not of the same standard as our evening meal.
Sylvia
16 Sep, 2018
Wokingham, UK
Enjoyed Most
Ease of access to the town and amenities.
Other Comments
Very clean and comfortable. Staff helpful. Food excellent.
Alison
16 Sep, 2018
Wolverhampton, UK
Enjoyed Most
Relaxed atmosphere
carol
15 Sep, 2018
Shipley, UK
Other Comments
Excellent value the staff were friendly and polite our evening meal was very good although the service was slow.
Linda
14 Sep, 2018
Cramlington, UK
Enjoyed Most
Location.
Other Comments
Didn't take long to walk down to the centre of Harrogate.
Peter
14 Sep, 2018
Kendal, UK
Enjoyed Most
Both dinner and breakfast were good quality and room comfortable. The front grounds are also pleasant and well kept.
Other Comments
On check-in the lady receptionist was uninterested and even surly as if she couldn’t be bothered. If may be because the same receptionist was on duty that evening and in the restaurant the next morning so too few staff?
The male receptionist in the morning on the other hand was bright, cheerful and helpful.
A grand hotel in many ways but let down by the small things like the waiter just putting the bottle of wine on the table but not opening or pouring and no olive oil or balsamic vinegar available for our salad.
Teresa
12 Sep, 2018
Colchester, UK
Other Comments
Felt like the staff where all new. Needed some senior positions. Maybe more training. Especially in the dining room on the evening.
Kendra
11 Sep, 2018
Middlesbrough, UK
Other Comments
The staff were very friendly and courteous, we were made to feel very welcome, thoroughly enjoyed our stay and would love to return another time
Karen
11 Sep, 2018
Heywood, UK
Enjoyed Most
Staff were apologetic and friendly.
Downstairs eating area was decorated nicely.
The breakfast was good.
Other Comments
The room was "executive double" which sounds very grand but wasn't. Rooms very dated. communal areas look better.
Breakfast was good but did not open on time and we needed to leave early. waiting staff at dinner and breakfast were quite disorganised, rushed off their feet doing more than one role.
Deal was for £50 towards dinner on first evening. we had looked in website which looked lovely. On arrival the only thing on offer was a set meal of starter and main, we had the steak for 2 meal which was literally 2 pieces of steak with chips and salad on a plate for us to serve ourself. No option for side orders. We were expecting something like chateaubriand for a price tag online of £30. Chips were not home made, always a no no in a proper restaurant.
Becks was served in a boddingtons glass and was flat.
Gemma
11 Sep, 2018
Sheffield, UK
Enjoyed Most
Beautiful location, spacious room, comfortable bed.
Other Comments
There was a wedding on our first night, plenty of room for everyone, but to few bar staff and the restaurant was very slow. Our second night however was very good.
ALAN
10 Sep, 2018
norwich, UK
Enjoyed Most
Car parking
Other Comments
We weren't offered an upgrade.The room we had was small with a pillar on one wall which I kept on crashing into in the night.It was quite a distance from the centre
Lindsay
10 Sep, 2018
Chester, UK
Enjoyed Most
Location and free parking
Dawn
10 Sep, 2018
Ulverston, UK
Enjoyed Most
Rooms were good and hotel was nice. Just the 2 things that let it down really.
Other Comments
The toilet in our room didn’t work so we had to move rooms. Also it had been used. When we went down for our evening meal, the menu had been changed that day and only did meat dishes, not one vegetarian meal. This was part of the deal with travelzoo and we ended up having to go somewhere else for food.
Mark
09 Sep, 2018
Bridgend, UK
Enjoyed Most
Location and ambience.
Other Comments
The Breakfasts were excellent. However the dinner menu was very restricted, repetitive and the quality of the food(particularly the main courses) left a lot to be desired. If we returned we would stay bed and breakfast and eat elsewhere for dinner.
David
08 Sep, 2018
Lyme Regis, UK
Enjoyed Most
Good location, very good breakfast, friendly staff
Erika
07 Sep, 2018
Littleborough, UK
Enjoyed Most
THE QUALITY OF THE ROOMS WAS FIRST CLASS,TOGETHER WITH A BREAKFAST THAT CATERED FOR ALL TASTES.
Other Comments
WOULD NOT RECOMMEND CHEESE BOARD TOO EXPENSIVE AT £11.95 FOR QUALITY AND QUANTITY.
george
07 Sep, 2018
REDDITCH, UK
Enjoyed Most
Easy going nice atmosphere and good location to walk into town and shops
Other Comments
Little bit disappointed there was no little extra as was wife’s birthday so a bottle of wine or something in room would have been nice
JOSEPH
07 Sep, 2018
Chester le Street, UK
Enjoyed Most
Breakfast, quality sheets and towels. Helpful staff.
Other Comments
Our room 304 had a sink plug that would only work if you used a knife to pull it up! Bedside drawer would not close. This was dealt with. Unless a room is in full working order it should not be used!!!
Catherine
07 Sep, 2018
Crewe, UK
Enjoyed Most
The location was ideal, lovely outlook and very quiet
Other Comments
The food was a bit bland and the staff whilst not unpleasant seemed a little disinterested.
Geraldine
06 Sep, 2018
North Yorkshire, UK
Enjoyed Most
We stayed here for my sixty fifth birthday and thought the hotel was in a lovely spot close to the town centre,the staff being pleasant the gardens were well kept and our room was spotless.
Other Comments
The toilet in our room did not flush,we reported it to reception at ten am just before we went out for the day when we returned at four pm it had not been attended to. We again reported this to reception ,we were offered to change rooms to another floor but as we had a meal booked in town had to turn this down as we did not have time to move our belongings so had to come downstairs in order to use the toilet.
Roger
06 Sep, 2018
Stourbridge, UK
Enjoyed Most
Lovely hotel, great food, excellent Travelzoo deal.
Other Comments
Only one comment, there was no wine menu in the lounge anywhere. We asked bar staff member, who then approached someone who could help. We like to browse wine menu and make our choice. However we did get to sample two reds so that we could make our choice.
Vivien
05 Sep, 2018
Jarrow, UK
Enjoyed Most
Quite relaxing atmospheric
Other Comments
Only criticism would be we booked at executive double room we found this a little on the small side certainly not executive standard to us but otherwise room very clean
Sylvia
04 Sep, 2018
Penrith, UK
Enjoyed Most
Nice surroundings
Other Comments
Dinner was very nice but came out still feeling hungry as the portions were very small
Lynne
03 Sep, 2018
Leeds, UK
Enjoyed Most
Nothing at all!!!!!
Other Comments
The staff were dismal, the service was shocking and because of this I may never use Travelzoo again.
The restaurant was overpriced and freezing, the management did not care and were rude.
I would not stay here even if you paid me!
James
02 Sep, 2018
Middlesbrough, UK
Enjoyed Most
Great room, everywhere clean,friendly helpful and courteous staff, very pleasant surroundings.
Other Comments
Not a good dining experience, entirely due to the chef-hence the one star for service. We felt sorry for the waiting staff, who must be embarrassed. We waited nearly 90 minutes for our main course. Food just about adequate, but little veg. at high prices. The dining room was characterless and cold, with mournful piped music.
Linda
02 Sep, 2018
Sheffield, UK
Enjoyed Most
Very well equipped room, recently re-furbished.
Other Comments
great town with lots of green spaces. easy walking distance to town centre, even for 'oldies' like us. Great position for touring Yorkshire moors. Very good food in hotel.
Damien
01 Sep, 2018
Blackpool, UK
Enjoyed Most
Easy access to. Town on foot
Staff very. Friendly and help fool
Very good vslue
Joyce
01 Sep, 2018
StockportStockport, UK
Enjoyed Most
Lovely convenient location. Super rooms. Friendly helpful staff. Excellent food.
Geoffrey
01 Sep, 2018
Cheadle Hulme, UK
Enjoyed Most
Staff were so friendly and helpful. Food was great.
Robert
31 Aug, 2018
Stafford, UK
Enjoyed Most
The bedroom and public areas were fine and the location excellent. This is obviously a fine hotel, but is lacking efficient management. Great shame they do not appear to have taken on board recent adverse rebiews.
Other Comments
The restaurant was chaotic, understaffed and the food was abysmal for a hotel of this quality.
Staff were hardworking but under trained. No evidence of hands on management.
I have to completely agree with recent negative reviews on Trip Advisor.
david
31 Aug, 2018
Bracknell, UK
Enjoyed Most
The hotel was really great
Other Comments
The catering left a little bit to be desired.
Peter
31 Aug, 2018
Bolton, UK
Enjoyed Most
It is sited in an ideal situation as close to park land for walks an also close to the unrivaled shops. Great.
Other Comments
It was just lovely.
Janet
31 Aug, 2018
Bolton, UK
Enjoyed Most
Perfect location. 10min walk to town centre in Harrow gate. Train station 5mins away so easy to get into York. Good value for money.
Susan
31 Aug, 2018
Saint Helens, UK
Enjoyed Most
It was a very welcome short break -a third night would also have been very welcome- fulfilling a long time desire to visit Harrogate.
The hotel is impeccably clean, comfortable and in a great location to explore Harrogate (and the surrounding area if we had more time).
The food was delicious, plentiful and hot. Staff were very friendly, helpful and accommodating.
Lynda
31 Aug, 2018
Sidcup, UK
Enjoyed Most
The rooms are lovely, location is great
Other Comments
They have altered the breakfast since our last stay, you now get your own tea and coffee which isn’t bad but if you want to order something different like porridge then you cannot find a waitress to order with, when she did come over to our table she didn’t understand much English and I was only asking for porridge she asked me to point it out on the menu, not what you would expect from a hotel in Harrogate really
Angela
31 Aug, 2018
Barnsley, UK
Enjoyed Most
The food was lovely, the room was not so nice. I have stayed previously in a larger, more up to date room.
Julia
30 Aug, 2018
Ilkley, UK
Enjoyed Most
Excellent location. Parking facilities really good and no charge.
ANNE
30 Aug, 2018
Great Sankey, UK
Enjoyed Most
Proximity to town and free parking.
Other Comments
Service and food in the restaurant.
Piers
30 Aug, 2018
Cottingham, UK
Enjoyed Most
The house keeping staff were very friendly and the desk staff in Morning of departure was very nice.
Other Comments
Dinner took 2 hours due to staffing. Food came out warm at best. Room was ok but book stated they supplied toothbrushes and toothpaste staff had no clue first mornings breakfast bacon was solid, sausages undercooked and no plates other than side plates to eat from.
Martin
30 Aug, 2018
Kettering, UK
Enjoyed Most
Hospitality,and food
patrick
29 Aug, 2018
nottingham, UK
Other Comments
Terribly understaffed, one barman when their was over 100 people wanting a drink. one waitress who handled table bookings, drink orders, meal orders and serving the meals. room service did not appear with breakfast, the list goes on.
Shaun
28 Aug, 2018
Rowlands Gill, UK
Enjoyed Most
Lovely gardens room nice
Other Comments
Very busy two large weddings nowhere to sit had to go up to our room. Water leaking through the ceiling in the dining room. It looked very chaotic. In the hall near the lift crumbs or a crushed tablet on the floor. Was there for 2 days never cleaned.
Carol
28 Aug, 2018
Wigan, UK
Other Comments
Fantastic value for money
Denise
27 Aug, 2018
Gateshead, UK
Enjoyed Most
Quiet location very near to city centre
Other Comments
very lovely - a little bit lacking in service due to staffing cutbacks but overall very nice and good value.
26 Aug, 2018
ASCOT, UK
Enjoyed Most
The food was excellent
Susan
26 Aug, 2018
Beverley, UK
Other Comments
Although the hotel was large, it had a cosy feel. We ate in the Porterhouse restaurant which was very good. The bus trips that arrived were served separately in another restaurant at an alternative time so we could have a choice of meal times. The staff we came in contact with were all friendly and efficient.
christine
25 Aug, 2018
Middlesbrough, UK
Enjoyed Most
location
Other Comments
restaurant service a little slow
PAULINE
25 Aug, 2018
Kettering, UK
Enjoyed Most
Loved the position of the hotel and the ambiance. It was lovely.
Barbara
24 Aug, 2018
Blackpool, UK
Enjoyed Most
The location and tranquil gardens
Other Comments
Very poor service in the dining room. Breakfast buffet had overcooked bacon in plenty, fried eggs tray not quickly replenished and most items were cold. Evening meal was a disaster, all tables were left without service for 45 minutes whilst staff attended another function. I was charged £11.95 (menu price) for two scoops of ice cream , but when challenged, at check out,the price was reduced to £3.00. We did not enjoy the dining room experience.
One of two lifts was out of order for our length of stay
DERRICK
24 Aug, 2018
Sheffield, UK
Enjoyed Most
Nice quiet room. Excellent breakfast.Nice old hotel
Other Comments
Nice old hotel with good parking in a pleasant area of Harrogate. In need of some updating.
Geoffrey
24 Aug, 2018
Chester, UK
Enjoyed Most
eventual room very good
Other Comments
initially given a small double room,adjacent to a bank of aircon units,complained and given an exec room
why would they downgrade travelzoo clients.Also dinner service very slow,2courses 90 minutes.
george
24 Aug, 2018
Heywood, UK
Enjoyed Most
Excellent dinner
Colin
23 Aug, 2018
Mr walsall, UK
Enjoyed Most
Everything
John
23 Aug, 2018
Manchester, UK
Enjoyed Most
The location and cleanliness excellent.
Other Comments
We had a wonderful two day break at Cedar Court the only disappointment was the evening meal not the best with broccoli so raw we couldn’t cut it although the starter and desert were ok. No recommence was offered as a good will gesture!
However we would certainly return as the breakfast more than made up for the evening meal.
Kevin & Susan
22 Aug, 2018
Doncaster, UK
Other Comments
When we checked out the receptionist had trouble sorting out our bill and when we got home we realised we had been overcharged by 10pounds.
Irena
19 Aug, 2018
Ormskirk, UK
Enjoyed Most
The staff were lovely, very helpful and nothing was too much trouble.
Other Comments
Overall the stay was just Ok, the room we were given was not a superior room as they didn’t have any with twin beds which meant I had to ask for the extras that went with a superior room, like water!!
This caused a bit of an issue but was sorted.
Our main issue was breakfasts, the food ran out, no bacon, beans, eggs, the hash browns were inedible. Only 2 staff on duty so tables weren’t cleared.
susan
19 Aug, 2018
Oxford, UK
Enjoyed Most
Location was good. Dinner was excellent.
Charles
18 Aug, 2018
Tarporley, UK
Enjoyed Most
Nice friendly feel to the place,staff really helpful,lovely location overlooking parkland peaceful yet close enough to town for a short stroll
KEITH
18 Aug, 2018
Skelmersdale, UK
Other Comments
The rooms were tied floor boards outside the room creaked . The house keeper woke us up at 8.30 am to clean the room
Christopher
17 Aug, 2018
Leeds, UK
Enjoyed Most
Lovely surroundings. A bit faded. They need to decide are they a hotel or a wedding venue
Other Comments
Food overpriced and restaurant chaotic (dropped plates several times). Other residents I noticed complained about food which was overpriced. Bar very limited (no cocktails)
Loraine
17 Aug, 2018
Glasgow, UK
Enjoyed Most
pleasant location, easy access and good parking, useful for Harogate centre
Kathleen
17 Aug, 2018
Tamworth, UK
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