Newcastle-upon-Tyne
Hotel Indigo Newcastle
Why We Love It
- This boutique hotel is within walking distance of St James' Park and Grainger Market
- There is a Marco Pierre White Steakhouse on site
- The Quayside, Sage Gateshead and the BALTIC Centre are around 20 minutes' walk away
Enjoyed This
(515 Member Ratings)
(515 Member Ratings)
"Location and quality of the Hotel"
Amanda
14. Nov 2018
Livingston, UK
Map & Directions
Parking is £12 per night. The hotel is less than five minutes' walk from Newcastle Central Station, which has direct services to Newcastle Airport, London King's Cross, Edinburgh and Liverpool Lime Street.
Overview
With an enviable city-centre location, Hotel Indigo Newcastle is a modern property in Grainger Town, and takes inspiration from the surrounding Neoclassical buildings.
The hotel is less than five minutes' walk from Newcastle railway station and Grainger Market, a Grade I-listed covered market that was the largest in Europe when it was built. Sage Gateshead, one of Newcastle's premier concert destinations, and the BALTIC Centre for Contemporary Art are around 20 minutes' walk away on the Quayside.
Newcastle Castle, the medieval fortification that gave the city its name, is 10 minutes away on foot; head to the roof for great views of the city and the River Tyne. Quayside, an area with popular bars and restaurants, is a 15-minute walk away.
We recommend a trip to Jesmond Dene, a steep-sided river valley in the north of the city. You can follow the Ouseburn as it flows south through the valley, stop for pictures by its waterfall and ruined water mill, and maybe spot a kingfisher or red squirrel along the way. Start your walk from the Castles Farm Road entrance -- around 20 minutes from the hotel by bus or Metro.
The hotel's on-site Marco Pierre White Steakhouse serves classic British dishes. There is also a cocktail bar. Items from the mini bar are included in the price, and there's 24-hour room service and an on-site gym.
We've also negotiated an afternoon tea for two for £19.95.
From the press:
- "Inside it's nightclub-cool with emerald-green and cherry-red chairs and sofas, primary-coloured accent walls and dizzying graphic wallpapers" -- The Daily Telegraph
Amenities
General
- Newspaper / magazines
- Gym / fitness center
- Restaurant
- Nightlife / entertainment
- No pets allowed
- 100% smoke-free
Services
- 24-hour front desk
- 24-hour room service
- 24-hour security
- Airport transfer (fees apply)
- Express check-in / checkout
- Laundry / dry cleaning
- Safe in reception
Room amenities
- Air-conditioning
- Central heating
- Coffee / tea-making facilities
- Fridge
- Iron and ironing board
- Mini bar
- Pay-per-view / movies on demand
- Safe
- Sitting area
- Flatscreen TV
- iPod/iPhone docking station
Internet
- Complimentary Wi-Fi throughout
Bathroom
- Bathrobes and slippers
- Hair-dryer
- Luxury toiletries
- Bathtub or shower
Parking
- Parking (fees apply)
Accessibility
- Accessible bathroom in some rooms
- Accessible parking
- Accessible path of travel
- Accessible restaurant
- Facilities for guests with special needs
- Roll-in shower
- Wheelchair accessible
Policies
Check-in:
Standard Time is 3pm. Minimum age required to check in: 18.
Checkout: Standard Time is 12pm.
Children and additional guests:
There is no extra bed available.
Pets:
No pets allowed.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Additional details: Car parking is subject to availability and charged at £12 for 24 hours.
Have a Question? Contact Travelzoo.
- +44 (0) 20 3564 9000 UK & Europe
- 1-877-966-0000 U.S. and Canada (toll-free)
- Email us
Customer Service available Mon-Fri, 8am-6pm
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(515 Member Ratings)
(515 Member Ratings)
Ratings & reviews reflect verified member feedback for Hotel Indigo Newcastle over the past 15 months.
Show ReviewsHide all
Ratings & reviews reflect verified member feedback for Hotel Indigo Newcastle over the past 15 months.
4.6
Ambiance
4.7
Location
4.6
Rooms
4.8
Quality of Service
4.7
Value for the Money
Enjoyed Most
Location and quality of the Hotel
Other Comments
Fantastic staff and great food
Amanda
14. Nov 2018
Livingston, UK
Enjoyed Most
the deal was great value for money. lovely clean rooms fab meal in Marco Pierre whites. close to everything in Newcastle,
thomas
14. Nov 2018
Cleveleys, UK
Enjoyed Most
The deal made our stay excellent value for money
Dawn
13. Nov 2018
Carlisle, UK
Enjoyed Most
Evening meal
Other Comments
Staff spot on and food very good
theresa
13. Nov 2018
Newton Aycliffe, UK
Enjoyed Most
Central location, beautiful bedrooms, good food and attentive service
Other Comments
Drinks were expensive as expected in a hotel, but the coffee was way overpriced.
raymond
13. Nov 2018
redcar, UK
Enjoyed Most
Friendly staff, lovely hotel
Elaine
13. Nov 2018
Bootle, UK
Enjoyed Most
central
Carol
12. Nov 2018
Huddersfield, UK
Enjoyed Most
Everything
jacqueline
11. Nov 2018
Hartlepool, UK
Enjoyed Most
The staff were amazing they were all really positive friendly and went out of their way to look after us they made the hotel seam to be a really fun place to work despite the fact they were busy and working hard
Lynda
11. Nov 2018
Tallentire, UK
Enjoyed Most
Food
Other Comments
Staff really helpful
Mark
11. Nov 2018
Billingham, UK
Enjoyed Most
Excellent food. Helpful staff
Peter
10. Nov 2018
Leeds, UK
Enjoyed Most
Meal in restaurant and how close to railway station and central Newcastle.
(Lord) Carl
06. Nov 2018
Doncaster, UK
Enjoyed Most
The food in the restaurant was excellent both for the evening meal and breakfast.
Other Comments
The staff were very good on reception, Anna sorted out early check in and new key cards when the first ones didn't work. All the staff were very friendly and professional.
Stephen
06. Nov 2018
Lytham Saint Annes, UK
Enjoyed Most
Value for money is beyond question.
Other Comments
Room was in need of renovation, the air-conditioning squealed all night. The food potions were really, really small. The breakfast was a pantomime nobody really knew what was going on. The quality of the food was as you would expect.
Kim
03. Nov 2018
Saltburn-by-the-Sea, UK
Enjoyed Most
Very friendly staff
Anne
03. Nov 2018
Preston, UK
Enjoyed Most
The food it was amazing!!
Sally
31. Oct 2018
Mirfield, UK
Other Comments
Food was not as good as I thought it would be given it's a Marco Pierre restaurant
thomas
31. Oct 2018
Selby, UK
Enjoyed Most
Central position around corner from everything excellent
Other Comments
drinks prices could be cheaper 16.00 for 2x small prossecco cocktails
Linden
31. Oct 2018
Doncaster, UK
Enjoyed Most
City centre
Colin
30. Oct 2018
Newton Aycliffe, UK
Enjoyed Most
Staff really friendly!
Other Comments
Superb hotel and very modern, food excellent and breakfast in room brilliant!
Mark
30. Oct 2018
Billingham, UK
Enjoyed Most
Location great. All staff very friendly.
Other Comments
Room above delivery gate. Noisy in night and early morning , 5.30am with deliveries etc
Julie
28. Oct 2018
Shipley, UK
Enjoyed Most
The food was lovely! They even brought out a happy birthday plate for my fiancé!
Other Comments
We were given a double room and not what I booked which was supposed to be a king executive room. The service down in the bar was appalling- it took 20 minutes to even order drinks. One man (alone) came in after us and got served before us due to the fact that he had a female waitress - coincidence!
coral
28. Oct 2018
Mirfield, UK
Enjoyed Most
Quiet.
D
28. Oct 2018
Castle Douglas, UK
Enjoyed Most
Great location and great service
Stephen
28. Oct 2018
Newcastle upon Tyne, UK
Enjoyed Most
Location
peter
24. Oct 2018
Sandbach, UK
Other Comments
All areas very good, staff , location rooms
Gillian
24. Oct 2018
Hull, UK
Enjoyed Most
Fabulous evening service in restaurant.......and food was to die for!
Other Comments
Everything was very well organised and staff were friendly, helpful and polite.
Leigh
23. Oct 2018
Spennymoor, UK
Enjoyed Most
location
Other Comments
Customer service could have been a bit better and sometimes it felt a bit false
Gary
23. Oct 2018
Bishop Auckland, UK
Enjoyed Most
Food
Madeline W
21. Oct 2018
Doune, UK
Enjoyed Most
Close to rail station. Excellent staff. Amazing value with prosecco on arrival and evening meal included. Rooms clean and quiet. Even had a brilliant afternoon tea there. Can’t recommend it enough.
Elizabeth
21. Oct 2018
York, UK
Enjoyed Most
Decor - great furniture and colour schemes.
Other Comments
Good location and car park.
Janet
19. Oct 2018
Carnforth, UK
Enjoyed Most
Excellent location, lovely modern hotel.
Mrs Wendy J
19. Oct 2018
Forfar angus, UK
Enjoyed Most
Food, Service & Cleanliness
Shirley
18. Oct 2018
Mickleton, UK
Enjoyed Most
Meal in restaurant
Andrea
18. Oct 2018
Stockport, UK
Enjoyed Most
Brilliant hotel - great staff, rooms and food - in a great location.
Paul
16. Oct 2018
Hebden Bridge, UK
Enjoyed Most
We went using the Travelzoo offer and at £199 for two nights B&B over the weekend ( including a bottle of Prosecco) to stay in a sumptuous room was an offer too good to miss😜
Other Comments
Very central to all amenities and had a lovely atmosphere too.
Jean
16. Oct 2018
Hull, UK
Enjoyed Most
Central Location
Other Comments
Staff could be a bit more informative but overall they were helpful if asked any questions.
Breakfast could have been a bit better as staff did not point out we could have ordered from a menu.
Colin
15. Oct 2018
Newton Aycliffe, UK
Enjoyed Most
Lovely hotel within easy access to railway station, concert venues, restaurants and shops. Perfect location. An exceptional offer from travelzoo made this an affordable and enjoyable night away. Thank you.
Ann
15. Oct 2018
Great Orton, UK
Enjoyed Most
Nice room, good breakfast.
Susan
14. Oct 2018
Berwick-upon-Tweed, UK
Enjoyed Most
The room and location
Stuart
14. Oct 2018
Carlisle, UK
Enjoyed Most
The staff who were all very pleasant ,welcoming and helpul, also the food which was well presented and delicious.
Diane
11. Oct 2018
Chester le Street, UK
Enjoyed Most
Very friendly staff
Other Comments
Clean and fresh with great staff
Roz
10. Oct 2018
Morpeth, UK
Enjoyed Most
The cleanliness of the room. The friendliness of ALL the staff. Excellent meals.
Other Comments
Can't wait to go back there.
Keith
09. Oct 2018
Halifax, UK
Enjoyed Most
Excellent location for a brilliant Sunday / Monday break at a bargain price
Other Comments
Very impressed with the smartly dressed and efficient staff
jackie
09. Oct 2018
bakewell, UK
Enjoyed Most
The Marco Pierre white restaurant the food was amazing.
Chloe
08. Oct 2018
Pudsey, UK
Enjoyed Most
Great breKfast and teallu friendly / helpful staff
janet
08. Oct 2018
Lytham, UK
Enjoyed Most
Lovely shower enjoyed breakfast
Other Comments
The only downside was the very hard bed. Normally like a firm bed but it was like sleeping on a wooden box with a thin layer of foam on top
Eira
07. Oct 2018
Wallsend, UK
Enjoyed Most
Good location for everythibg
Other Comments
Spotless and friendly staff
Debra
07. Oct 2018
Peterlee, UK
Enjoyed Most
food
Stewart
06. Oct 2018
Washington, UK
Enjoyed Most
Very nice ambience. Very well run hotel; like a well oiled clock.
Other Comments
All the staff were superb. They were a credit to themselves and the hotel
john
06. Oct 2018
Darlington, UK
Enjoyed Most
Food
Other Comments
Very friendly staff, attentive without being over bearing
Peter
04. Oct 2018
Whitby, UK
Enjoyed Most
The friendly staff, & the great food in the Marco Pierre Restaurant
24. Sep 2018
Lowton, UK
Other Comments
The biggest downside of the hotel is that the bar is small and usually full of non residents. We found it difficult to have a pre dinner drink as there were no seats and when we did sit down the table wasn't cleared and we had to ask for the waitress to serve us. The restaurant staff were excellent and the fixed price menu was outstanding.
Clare
24. Sep 2018
Taunton, UK
Enjoyed Most
Location and restaurant, friendly staff
Other Comments
Breakfast not as good as on previous visits
Avril
23. Sep 2018
Richmond, UK
Enjoyed Most
Friendly service and lovely food. Great location too.
Carole
07. Sep 2018
Cottingham, UK
Enjoyed Most
Friendly staff. Clean and tidy. Very good breakfast and evening meals.
Other Comments
Close to the station and walking distance to the Quayside or shops
Bryn
07. Sep 2018
Penrith, UK
Enjoyed Most
Great location in city centre ideal for bars, restaurants, theatres. Good food in restaurant. DBB rate provided excellent VFM.
Other Comments
Included in room bottle of Prosecco had to be drank in room. Our room was prepaid and we weren’t asked to authorise a card at check in which meant we could not charge to the room.
Mrs C M
07. Sep 2018
Ashington, UK
Enjoyed Most
Very helpful and friendly staff, from front desk to dining room to housekeeping.
Antony
05. Sep 2018
Chorley, UK
Other Comments
Good location, service and fantastic value, Would highly recommend !
Jaiduth
05. Sep 2018
Wirral, UK
Enjoyed Most
The central location the room the food
Other Comments
We have been in April now August when is the next Travelzoo offer?
Mrs Marlene
31. Aug 2018
Cambridge, GB, UK
Enjoyed Most
Lovely large room ,modern decor and immaculately presented
Other Comments
Had a lovely meal on the evening in the Marco Pierre White Steakhouse attached to the hotel
ANDREW
28. Aug 2018
Stockton on Tees , UK
Enjoyed Most
Everything from the excellent customer service experience to the lovely rooms and great food
Lisa
26. Aug 2018
Kings Langley, UK
Enjoyed Most
Friendly staff and comfortable bed.
Other Comments
The hotel was fine but we were very disappointed with the meal. We chose the a La carte menu and because it was a special occasion (80th birthday) ordered chateaubriand at £60 , the steak was so tough the staff member had to return to the kitchen to have it carved, it was barely edible which is unbelievable in a steak house. A 20% reduction on the restaurant bill didn't really make up for a birthday meal being ruined.
Deborah
26. Aug 2018
York, UK
Other Comments
Music in dining room at dinner was intrusive and loud
linda
25. Aug 2018
Blackburn, UK
Enjoyed Most
Good room, enormous bed! Great location, friendly staff, excellent value ( included 3 course meal & bottle of prosecco)
Other Comments
Modern furnishings, good ambience
jane
23. Aug 2018
London, UK
Enjoyed Most
Friendly staff
Joanne
23. Aug 2018
Manchester, UK
Enjoyed Most
Great city centre location with parking. Welcoming and friendly staff.
Other Comments
Provided a room upgrade on request - it was my Birthday!
Anne
22. Aug 2018
Lancaster, UK
Enjoyed Most
The staff are the stars of this hotel. Especially the fabulously friendly blonde greeter at the restaurant (sorry, I never remember names)
Food at dinner & breakfast always good.
susan
22. Aug 2018
Belford, UK
Enjoyed Most
Location in central Newcastle but quiet ! Staff,rooms and food great
Other Comments
Handy parking below hotel but costs £12 for 24 hours
Carole
21. Aug 2018
Wakefield, UK
Other Comments
Food very nice but would have been too expensive had it not been for the extras on the deal also. Drinks expensive never the less excellent deal and great staff
brenda
21. Aug 2018
Lancashire, UK
Enjoyed Most
Excellent food
Other Comments
Lovely hotel - very well situated
Dallas
21. Aug 2018
Huddersfield, UK
Enjoyed Most
Everything
Other Comments
Outstanding service. All staff were absolutely delightful to deal with and it felt like one big happy family. It was nice not to feel like a second class guest because of visit using a travel zoo deal. Thanks for a very special stay
Christine
07. Aug 2018
Rossendale, UK
Enjoyed Most
rooms very comfy,food good service very good
stephen
07. Aug 2018
Wigton, UK
Enjoyed Most
The staff were brilliant.
Frankie
07. Aug 2018
York, UK
Enjoyed Most
The service was excellent
Other Comments
The lovely spacious room was let down by an unclean shower and stained bed drape
Natasha
07. Aug 2018
Carlisle, UK
Other Comments
The restaurant food was not of a high standard and I was charged £12.50 for a glass of Chardonnay which was outrageous as the surroundings did not warrant the price
Isabella
06. Aug 2018
Larbert, UK
Enjoyed Most
Luxury rooms at affordable prices
Other Comments
Ideal location and the staff were amazing
Derek
05. Aug 2018
Middlesbrough, UK
Enjoyed Most
Nice modern rooms. Friendly staff.
Other Comments
The dinner was only moderate in quality and the service was rather rushed.
James
05. Aug 2018
York, UK
Enjoyed Most
Great hotel
Other Comments
Food and ALL staff a credit to the hotel
ANTHONY
05. Aug 2018
Kirkcaldy, UK
Enjoyed Most
The Travelzoo deal was very good value. The staff are very obliging and knowledgeable.
Other Comments
On this occasion the restaurant service was poor. We were kept waiting for a while and ignored by one staff member who obviously was too junior or felt unable to speak to the queue of diners waiting. Once seated we waited a long time to be offered drinks menus. We asked for a carafe of water twice and in the end the manager got it. We waited 30 minutes for our main course. When I eventually asked because I had drunk the glass of wine, the manager explained that if no starter is ordered then a main takes longer and someone should have told me this. I've never heard anything so weird! The macaroni cheese was really salty and way too big a portion. We didn't bother with a pudding as we left the restaurant at 9.40pm and had booked for 8.00pm! That's how long it took for a glass of wine and a main course! The manager and team were very obliging and obviously very stretched but there weren't enough of them for the tables booked. We were on a package with 3 courses included so only paid for the wine and we were charged 'optional' service on it. Later we had a couple of teas in the bar and service was charged on these too. The room and location are great and the deal was good but this has certainly put me off visiting again.
Sue
21. Aug 2018
Harrogate, UK
Other Comments
limited vegetarian menu
Kerry
21. Aug 2018
Bedford, UK
Enjoyed Most
Location
Pamela
21. Aug 2018
Berwick-upon-Tweed, UK
Enjoyed Most
Excellent service !
Other Comments
Great value DBB deals !
Kim
21. Aug 2018
Sunderland, UK
Enjoyed Most
The room was excellent
Other Comments
Very welcoming and efficient staff
KAREN
20. Aug 2018
Bishop Auckland, UK
Enjoyed Most
Fabulous room and fabulous food in the restaurant
Other Comments
Staff exceptionally friendly and couldn't do enough to make our stay enjiyable
Alison
19. Aug 2018
SUNDERLAND, Tyne And Wear, UK
Enjoyed Most
The rooms & the food
Other Comments
Would definitely recommend this hotel to our friends q
Kenneth
19. Aug 2018
BradfordBradford, UK
Enjoyed Most
Cosy ambience
joanne
17. Aug 2018
Redcar, UK
Enjoyed Most
Great hotel in a good location. Rooms well appointed and MPW Restaurant meal was excellent. Staff were efficient and friendly.
Other Comments
Fire alarm at Breakfast time was dealt with in a very efficient manner by staff. Turned out to be a false alarm and staff were accommodating and helpful in managing the situation.
YVONNE
17. Aug 2018
Horbury, UK
Enjoyed Most
Friendly service, excellent meal. Definitely recommend.
Helen
14. Aug 2018
Harrogate, UK
Enjoyed Most
The rooms were lovely the staff very friendly
Craig
14. Aug 2018
BradfordBradford, UK
Enjoyed Most
Very comfortable bed and excellent bathroom facilities. The staff on reception were very helpful and polite.the food in the restaurant was excellent it was a all round very good experience
David
14. Aug 2018
Bradford, UK
Other Comments
Excellent on all fronts. We’ve stayed in many hotels in Newcastle and this was by far the best.
Katie
13. Aug 2018
York, UK
Enjoyed Most
Excellent customer service, good standard of cleanliness ,good food and good value
Other Comments
Highly recomended
Graeme
12. Aug 2018
Hartlepool, UK
Enjoyed Most
Ease of things, ran smoothly, friendly, good location great food!
Lauren
12. Aug 2018
York, UK
Enjoyed Most
Room and facilities
Other Comments
Fresh fruit at breakfast needs to be more English seasonAl. Better choice for breakfast eg mushrooms. Better cooked breakfast. Bacon pre cooked and leathery.
Need to improve the breakfast cooking and choice.
duncan
11. Aug 2018
Ilkley, UK
Enjoyed Most
the staff
Other Comments
From start too finish it was excellent
james
08. Aug 2018
Ashington, UK
Enjoyed Most
Friendly staff and very good food
Tracy
07. Aug 2018
Blyth, UK
Enjoyed Most
Staff are extremely obliging
Beverley
07. Aug 2018
Brighouse, UK
Enjoyed Most
Pleasant staff . All were stars!
Other Comments
Ate in the restaurant and decided to opt for paying extra for Pierre Whites grill menu. Good food but you pay the extortionate rate for it. Definitely wouldn't recommend it!
ROBERT
07. Aug 2018
Selby, UK
Enjoyed Most
The little touches, Prosecco, gowns, ice, complimentary snacks and drinks in fridge and the staff seem to enjoy our custom
Other Comments
Thanks again we love it here
Ian
05. Aug 2018
Alnwick, UK
Enjoyed Most
Central location, very pleasant helpful staff. Good food.
Susan
02. Aug 2018
Huddersfield, UK
Enjoyed Most
Food and staff were amazing
Other Comments
Really enjoyed our stay will definitely be back
Angela
02. Aug 2018
Bishop Auckland, UK
Enjoyed Most
The whole experience was just great
Judith
02. Aug 2018
Shipley, UK
Enjoyed Most
Super room with extra little touches such as a double shower and a mini-fridge with complimentary water and soft drinks (a godsend in the hot weather).
Other Comments
Marco Pierre White’s restaurant on our first night was a little disappointing mainly due to the patronising attitude of the maitre d’. We also had to wait nearly an hour and a half for our food after we had been warned there might be up to half an hour wait as we had not ordered a starter. But was much better the second night when he was absent and we were served by other staff.
Jeremy
01. Aug 2018
Bournemouth, UK
Other Comments
Perfect!
Gerald
01. Aug 2018
Bridgnorth, UK
Enjoyed Most
Great location. Very professional and courteous staff. Excellent stay would recommend !
LEE
30. Jul 2018
Pudsey, UK
Enjoyed Most
the meal was fantastic, really friendly staff
james
30. Jul 2018
Whitehaven, UK
Enjoyed Most
The excellent value for money. I found this wonderful deal on Travelzoo. It was too good to miss. And seeing as we had already stayed in this hotel a few times we knew we could expect excellent service. We have always enjoyed our stays here.
Other Comments
The staff at this hotel are always friendly but also professional. Special mention to Trina, the restaurant manager. She is always welcoming and super efficient. We love staying at this hotel and love, love dining in the Marco Pierre White restaurant. I’m sure we’ll be back.
Gillian
29. Jul 2018
Trimdon Station, UK
Enjoyed Most
Dining, both Evening & breakfast.
Other Comments
Mirrors in bathroom & vanity unit too high. I'm 5'4, average height but couldn't see into bathroom mirror ( just nose upwards) and had to stand to use vanity mirror.
Angela
27. Jul 2018
Chester le Street, UK
Enjoyed Most
central location; air-con in the bedroom
MARY
26. Jul 2018
Drogheda, Ireland
Enjoyed Most
The decoration, room and staff
Other Comments
Did not like small car parking places but nice hotel
Wendy
26. Jul 2018
Lancaster, UK
Enjoyed Most
Staff were fantastic, nearly all were local and went out of their way to help and to chat to us. The gentleman on reception suggested we spent our second day out at Tynemouth, telling us how to get there, where to eat and where we should try and see. It was a terrific suggestion - we had a super day. Many thanks to him.
Other Comments
The food in the restaurant was delicious both for dinner and breakfast. The location was great we had easy access to quayside, cathedral, railway station, shops etc.
Kathryn
26. Jul 2018
Doncaster, UK
Enjoyed Most
Food and gin selection, staff were exceptional
AG
25. Jul 2018
Northwich, UK
Enjoyed Most
Everything, service, location and the restaurant. Food amazing
Mark
24. Jul 2018
York, UK
Enjoyed Most
Good atmosphere. Close to transport links
Other Comments
Unfortunately room not ready for check in time & we weren't the only ones waiting.
Karen
23. Jul 2018
Morpeth, UK
Enjoyed Most
Asked for a quiet room and actually provided one. Thank you!
Other Comments
Good package bought through Travelzoo
Peter
23. Jul 2018
Chesterfield, UK
Enjoyed Most
REALLY FRIENDLY HELPFUL STAFF - sorted out taxi for us - Dining room a very pleasant place to be- great variety at breakfast - lovely evening meal
flexibility - change 2x2 dinners for 4x1 dinner
Other Comments
A real first class experience - we were in Newcastle for our daughter's graduation and the hotel added to making a wonderful couple of days for us
John
23. Jul 2018
Bristol, UK
Enjoyed Most
Nice standard hotel with good location and comfortable beds. Lovely breakfast and great dining experience at Marco Pierre.
Caroline
07. Jul 2018
Lincoln, UK
Enjoyed Most
Great staff, helpful and friendly.
Other Comments
When we went for breakfast we were made to queue for 15 mins in the bar whilst waiting for a table when we did get one we were cramped into a very small space and then after giving our order we waited for almost an hour for a very small and COLD cooked breakfast. On a bed and breakfast stay this is unacceptable.
Michael
22. Jul 2018
Manchester, UK
Other Comments
Needs refurbishing
Phyllis
19. Jul 2018
Larbert, UK
Other Comments
Large glass of wine is £9 very expensive
John
17. Jul 2018
Whitehaven, UK
Enjoyed Most
Great location and friendly efficient staff
Other Comments
Perfect nights stay. Lovely extras like robes and mini bar. Lovely meal and really good breakfast
Ian
17. Jul 2018
Alnwick, UK
Enjoyed Most
Staff attitude and the a la carte menu
ALAN
17. Jul 2018
Gainsborough, UK
Enjoyed Most
Room comfort and food
Other Comments
This hotel is ideally located in the heart of the city and very close to the train station, staff are extremely friendly and helpful, the room was modern and comfortable and the food is exceptional
Colin
16. Jul 2018
Saint Helens, UK
Enjoyed Most
Friendly staff and food
Hiren
15. Jul 2018
Knutsford, UK
Enjoyed Most
The rooms are clean, comfortable and well provided in addition the food is amazing especially the breakfast!
Helen
14. Jul 2018
Hessle, UK
Enjoyed Most
Lovely room, good value.
Amie
14. Jul 2018
North Shields, UK
Enjoyed Most
evening meal and breakfast delicious. We did express our appreciation with staff and asked for our comments to be conveyed to all staff. We do not recommend hotels as everyone has different expectations. We would stay here again.
Other Comments
We only had a double bed and it was a little soft. We would request a different standard should we book again. Personal choice, may suit others who stay.
Malcolm
13. Jul 2018
Northallerton, UK
Enjoyed Most
Staff treated us as family, and nothing was too much trouble for them. From the moment we walked through the door, to check out, we felt so welcome.
The choice of food and drink was fantastic, and although we made the staff aware that we had astrict budget, they treated us with warmth and respect. Probably the best hotel experience we have had in a very long time.
Andrew
10. Jul 2018
CarlisleCarlisle, UK
Enjoyed Most
Rooms were lovely and room was unreal
nathan
10. Jul 2018
Carlisle, UK
Enjoyed Most
The decor was beautiful. Very well designed and maintained. The room was lovely everything about it was perfect.
Other Comments
The food wasn’t great. While the senior members of waiting staff were fantastic and very good at their jobs Teo of the younger staff were rude and dismissive. The duck was over cooked and the bacon in the morning was burned to a crisp and inedible. Other than that the service was five star.
Helen
09. Jul 2018
Glasgow, UK
Enjoyed Most
Service from staff!
Other Comments
Great customer service but in a really relaxed way and not a bit stuffy.
Emma and Chloe in particular made our stay that bit more special.
Mark
08. Jul 2018
Billingham, UK
Other Comments
Hello - just to let you know about an incident which may be connected with the hotel or not. We stayed
3-4 July. Breakfast on the 4th, we both had poached eggs ? Benedict. My partner refused his as the eggs were totally uncooked in the middle - completely liquid - the yolk was not even starting to set. He was offered an alternative. I ate mine, which were the same - totally unset. That evening, at home, I had an episode of cyclical vomiting and had to call the emergency doctor. The following day I was still unwell and was admitted to hospital and was barrier nursed. I was discharged the following day.
As I said this may have had nothing to do with the hotel, but I wanted to let you know in case you receive any similar comments from other guests - in which case there obviously was a problem at the hotel. Thank you, Norma Hunter
norma
08. Jul 2018
Peebles, UK
Enjoyed Most
The food was amazing and the whole experience of our stay was excellent.
Anne
07. Jul 2018
Durham, UK
Enjoyed Most
The friendly and helpful staff - nothing was too much trouble
Alan
04. Jul 2018
Middlesbrough, UK
Enjoyed Most
Everything was just ideal for our needs from accommodation food staffand location. A great 2 days was had
Other Comments
We were given a really good deal and the hotel lived up to the offer and some
Kathleen
04. Jul 2018
Eyemouth, UK
Enjoyed Most
Zakk the receptionist was amazing -very customer focused went above and beyond to help us and ensure we had a brilliant stay . food really good bfast excellent x all staff friendly
Other Comments
Fabulous hotel
Kevin
03. Jul 2018
Sunderland, UK
Enjoyed Most
Great deal for second time in this well located hotel.
Other Comments
Lovely welcoming & amiable 'Geordie' staff.
Philip
03. Jul 2018
Bridlington, UK
Enjoyed Most
Location and good size room .
Aileen
02. Jul 2018
Epsom, UK
Enjoyed Most
The room was lovely and food in restaurant was delicious.
Other Comments
We were sat on the first table in the restaurant, which is not blocked off from bar area. There was a group of rowdy drunken people sat just outside restaurant who were rather annoying when you’re trying to enjoy a nice meal. The restaurant could do with a wall and door to partition away the bar area.
Alison
02. Jul 2018
Huddersfield, UK
Enjoyed Most
Breakfast
Peter
26. Jun 2018
Handforth, UK
Enjoyed Most
The fact that Staff are so pleasant to rvrtyonr.
susan
24. Jun 2018
Sunderland, UK
Enjoyed Most
Good food and attentive staff
Tracey
19. Jun 2018
Morecambe, UK
Enjoyed Most
Very friendly staff very helpful
Rooms amazing deco
Mini bar f.o.c
Just greT
Other Comments
Car parking available free
Restaurant very nice
Sue
19. Jun 2018
lancaster, UK
Enjoyed Most
Friendly staff
Linda
05. Jun 2018
Skipton, UK
Enjoyed Most
the staff were so friendly and welcoming and Marco Pierre white restaurant served amazing food. Rooms were spotless and modern and a fantastic location
Other Comments
Will definitely stay again A group of 14 of us stayed and all thoroughly enjoyed it, amazing breakfast and food in the Restaurant. 5 star would highly recommend and will definitely be returning.
Elaine
04. Jun 2018
Stockton@on@tees, UK
Enjoyed Most
Everything
Marie
04. Jun 2018
Peterlee, UK
Enjoyed Most
Location and the excellent service.
Other Comments
Excellent cocktails (you could ask any cocktail not just what's been listed on hotel cocktail menu) and good food.
Juha
03. Jun 2018
King's Lynn, UK
Enjoyed Most
everything
david
30. May 2018
Hexham, UK
Enjoyed Most
Location location location! Very clean comfortable and beautiful design too.
Catherine
30. May 2018
Annan, UK
Enjoyed Most
Lovely room with unexpected extras
Trevor
29. May 2018
Immingham, UK
Enjoyed Most
Stylish hotel with lovely rooms, parking on site, great staff, good breakfast and evening meal
michelle
29. May 2018
manchester, UK
Enjoyed Most
The hotel decor was modern, clean and bright and this was seen throughout the communal spaces and room.
Other Comments
The hotel restaurant was first class. The food included in the dinner, bed and breakfast package was excellent and it was good having the option of 3 course or £25 towards a la carte
Miss
28. May 2018
Dundee, UK
Enjoyed Most
Friendly staff nothing too much trouble for them. The room we had was lovely
Other Comments
Good position
William
28. May 2018
Wigan, UK
Enjoyed Most
All of it and it is very central.
Angela
18. May 2018
Leicester, UK
Enjoyed Most
Very good service from all staff. Excellent meal in Marco Pierre White restaurant
Peter
18. May 2018
Newport, UK
Enjoyed Most
The staff were excellent
james
18. May 2018
Ashington, UK
Enjoyed Most
From the minute we checked in the receptionist was very friendly and all staff could not do enough to help you. We had an amazing steak in the restaurant. I will be back to visit Newcastle and will definitely stay here.
Simone
13. May 2018
Manchester, UK
Other Comments
room not cleaned properly very dusty, bed not comfortable , not what we expected of an executive room
RICHARD
12. May 2018
Maryport, UK
Enjoyed Most
Friendly staff. Comfortable bed. Complimentary soft drinks in fridge. Excellent food.
Pat
11. May 2018
Lincoln, UK
Enjoyed Most
Comfortable quiet room.
Other Comments
Loved the free mini bar, soft drinks, crisps and Kitkat.
Hilary
11. May 2018
Preston, UK
Enjoyed Most
Staff very friendly and helpful.Food in the restaurant was lovely.
Other Comments
We stayed over a Bank Holiday weekend so there was a lot of noise at night from the bar/ nightclub next door.
Jean
09. May 2018
Altrincham, UK
Enjoyed Most
Everything! The staff, the room, complimentary bar, the breakfast
Other Comments
I would thoroughly recommend this hotel, it has everything
Claire
09. May 2018
Stone, UK
Enjoyed Most
They have a Marco Pierre White restaurant on the premises meaning you could park up and not have to leave the hotel if you did not want to. Enjoyed our meal in the restaurant and the three girls who served us Trina, Petra and Victoria were excellent.
Other Comments
Smart hotel but may be extra busy on Friday and Saturday nights. Breakfast at weekends from 7.30 to 10.30. As well as the large continental choice including smoothies they offer an extensive range of breakfasts cooked to order.
Moira
08. May 2018
Slapton, UK
Enjoyed Most
Outstanding food and service
Stephen
08. May 2018
East Boldon, UK
Enjoyed Most
I booked this a treat for a couple celebrating a big birthday. They liked the hotel and said the staff were very friendly.
Other Comments
However I also booked them a meal at Marco Pierre Whites restaurant as part of your deal. This was a bit disappointing the food bland and not very good value.
Lynda
08. May 2018
York, UK
Enjoyed Most
Superb food and service all round
Gavin
07. May 2018
Middlesbrough, UK
Enjoyed Most
Good central venue
Craig
07. May 2018
Billingham, UK
Enjoyed Most
So relaxing, staff were fantastic, food amazing and room was beautiful
Claire
06. May 2018
Newcastle upon Tyne, UK
Enjoyed Most
Everything was enjoyable and satisfactory. Hotel room, staff, meals and free parking excellent
MRS BETTY P
01. May 2018
Poulton-le-Fylde, UK
Enjoyed Most
They make you feel very welcome from the start
Other Comments
100% would recommend this place, the location is great, as well as the staff being second to none
Andrew
01. May 2018
Bedlington, UK
Enjoyed Most
Central and close to the railway station
Other Comments
Hotel indigo, was in a great location, nice rooms, helpful staff, breakfast could have been a bit better
Alan
01. May 2018
Glenrothes, UK
Enjoyed Most
Rooms and the food were lovely.The reception staff were friendly and helpful.Great location.
Other Comments
The service in the restaurant both evening meal and breakfast was very slow and disappointing .Evening meal we were seated at the table straight away and given the menu, after 15 minutes still waiting for our drink order to be taken.We asked a waiter that was passing,he said that he was not our waiter but took the order anyway.Drinks arrived along with the waiter to take our food order.Breakfast was just as long ,seated again given menu then left to wait for 15 to 20 min. The service let down the experience in the restaurant .However food was very good for the evening meal.Breakfast asked for a poached egg,egg was hard.The fire evacuation at midnight was eventful by been woken up by a siren and telling you to leave by the nearest exit. The fire exit took us outside near the car park and you could see the fire when we came down the stairs.It was about half an hour later when a member of staff came and asked us what room we were in. Receptionist said on our departure that the manger was going to ring us ,still waiting.Saying all that I would give the hotel another chance.
Jacqueline
30. Apr 2018
Houghton le Spring, UK
Enjoyed Most
The food was tasty but overpriced.
Other Comments
The fire alarm until 3am
Liam
29. Apr 2018
Newcastle upon Tyne, UK
Enjoyed Most
Everything cannot fault the staff went out of their way to help
Other Comments
We hope to return home n August so please have another special offer
Mrs Marlene
26. Apr 2018
Cambridge, GB, UK
Enjoyed Most
Staff very friendly and helpful.
Other Comments
Well worth a visit not to far from main Newcastle attractions and everyone very friendly.
Nikki
26. Apr 2018
Stratford on Avon, UK
Other Comments
food
terence
25. Apr 2018
Jarrow, UK
Enjoyed Most
The reception staff were superb and the rooms were exceptional for the money
Other Comments
The food at Marco Pierre White’s in the evening was not of the quality we expected. The breakfast , however, was brilliant
Ian
24. Apr 2018
Horbury, UK
Enjoyed Most
Position of the hotel to the city centre, the restaurant food was very good
Susan
24. Apr 2018
RossendaleRossendale, UK
Enjoyed Most
Everything especially fantastic dinner and breakfast options.
David
23. Apr 2018
Duns, UK
Enjoyed Most
The free parking and proximity to the city centre.
Other Comments
All the staff were very friendly and on check out we were able to leave our car in their car park until 6pm that evening. Great for a lovely walk to Jesmond Dene waterfall.
Betty
18. Apr 2018
Hull, UK
Other Comments
The staff were very friendly and helpful. Excellent service provided.
Julie
18. Apr 2018
Doncaster, UK
Enjoyed Most
Customer service from check in ti check out. Meals tasty and filling. Room clean and well equipped.
Other Comments
look forward o this deal coming around again!
susan
16. Apr 2018
Sunderland, UK
Enjoyed Most
location lovely staff comfy room ,nice touch with prosecco and complementary mini fridge
Other Comments
i will go again,my new favourite
thomas
16. Apr 2018
Hartlepool, UK
Enjoyed Most
whole experience was very good, with nice touches such as the complimentary mini bar. The meal at the Marco Pierre White was excellent.
Other Comments
Whilst appreciating the underground car park for this offer I would recommend a small car. The spaces are the tightest I have ever experienced necessitating us having to climb in to our car (Vauxhall Insignia) via the hatchback when leaving as we were unable to enter via the doors. The car park is not just for the hotel and is open to the public even though it is a small car park.
Chris
16. Apr 2018
Harrogate, UK
Enjoyed Most
Hotel is very central. The staff were very friendly and helpful. This was a great deal and good value.
Ann
15. Apr 2018
Great Orton, UK
Enjoyed Most
Restaurant food
Lynne
15. Apr 2018
York, UK
Enjoyed Most
Food is fantastic and hotel has a great atmosphere
Debbie
15. Apr 2018
tyne and Wear, UK
Other Comments
The car park spaces are impossibly tight.
Edward
15. Apr 2018
Falkirk, UK
Other Comments
They need to cook the porridge.
edward
15. Apr 2018
Falkirk, UK
Enjoyed Most
The little extras such as snacks and drinks from the mini bar are included, bathrobes in the room and a bottle of prosecco on arrival...
Other Comments
The hotel is within walking distance of the local bars, restaurants, theatre and shopping
Deborah
10. Apr 2018
Hartlepool, UK
Other Comments
Fabulous hotel, perfect location, great staff and outstanding value for money.
philip
10. Apr 2018
Southport, UK
Enjoyed Most
Location, staff service, food, excellent value for money.
Chris
09. Apr 2018
Durham, UK
Enjoyed Most
Food
Other Comments
Customer service was excellent
Mrs
09. Apr 2018
Middlesbrough, UK
Other Comments
The pillows were not very comfortable, otherwise everything was great.
christine
09. Apr 2018
Essex, UK
Enjoyed Most
The reception was warm and friendly, and the food was excellent .
Other Comments
The room was comfortable and the all the staff were very helpful
Andrea
07. Apr 2018
Driffield, UK
Enjoyed Most
very quick check in . very pleasant staff . very helpful. gorgeous rooms lovely food
Other Comments
front of house staff very friendly and quick would go back in a heart beat a big thumbs up from me and my husband. rocking chairs in the bar area genius!!!!!!!!!!
Janet
04. Apr 2018
Hartlepool, UK
Enjoyed Most
Hotel staff and food were tremendous. Room was well equipped and stylish. Overall a very good hotel at an excellent price.
David
03. Apr 2018
Ashington, UK
Enjoyed Most
The fix Friday and friendly, helpful staff.
Other Comments
Unfortunately we were unable to book a table in the hotel restaurant as it was so busy.
Diane
02. Apr 2018
Darlington, UK
Enjoyed Most
Friendliness of staff. Particularly a lady called Trina
Sharon
02. Apr 2018
Leeds, UK
Enjoyed Most
Excellent deal: Room, complimentary Prosecco,food, free car parking
Janet
02. Apr 2018
Barnsley, UK
Enjoyed Most
The food was excellent
Andrew
02. Apr 2018
Huddersfield, UK
Enjoyed Most
Location
Debra
01. Apr 2018
Stockton-on-Tees, UK
Enjoyed Most
Friendly Staff, ease of parking, location, restaurant all very good.
Avril
01. Apr 2018
Richmond, UK
Enjoyed Most
Location
Other Comments
Great deal, great location, great staff,
David
01. Apr 2018
Huddersfield, UK
Other Comments
All staff were very friendly we had a very nice stay and would certainly return
Carol
31. Mar 2018
Edinburgh, UK
Enjoyed Most
Great location and hotel
Other Comments
Really great value, just wish we’d booked extra night!
Claire
31. Mar 2018
Hull, UK
Enjoyed Most
Location
Other Comments
Most things good/excellent - except that we had to wait 55 mins for our 1st course and then waited another 20 mins for the 2nd course. There were 4 choices for starters on the set menu. 1 soup and 3 pork options, which was unfortunate.
Joyce
31. Mar 2018
London, UK
Enjoyed Most
Location to tyne theatre and close to shopping
Other Comments
Very nice breakfast
Catherine
31. Mar 2018
Carlisle, UK
Enjoyed Most
The whole experience from start to finish was top class
Other Comments
Fantastic value and a great hotel. Made me proud to be British.
Andrew
30. Mar 2018
Bradford, UK
Enjoyed Most
Great offer surpassed our expectations . Lovely hotel should have booked longer stay.
Other Comments
Breakfast service rather disappointing long wait. We had a train to catch which meant we were rather pressed and couldn't enjoy the meal .
Veronica
28. Mar 2018
Oldham, UK
Enjoyed Most
Friendly, helpful staff, the central position in the city
Other Comments
This deal was excellent value for money and we will be returning for another visit
Andrea
26. Mar 2018
Penrith, UK
Enjoyed Most
Staffed by locals, all friendly and helpful.
Nick
25. Mar 2018
Dundee, UK
Enjoyed Most
Excellent service in the restaurant. Very relaxed atmosphere. Great location.
Sandra
24. Mar 2018
Sunderland, UK
Enjoyed Most
Gorgeous hotel, fantastic meal in Marco Pierre white restaurant.
Other Comments
Excellent, friendly and helpful staff throughout the hotel and restaurant.
Joy
23. Mar 2018
Middlesbrough, UK
Enjoyed Most
Lovely friendly staff
steven
23. Mar 2018
Alnwicknorthumberland, UK
Enjoyed Most
Everything was brilliant
Jonathan
20. Mar 2018
Saltburn-by-the-Sea, UK
Enjoyed Most
clean/modern rooms.helpful/happy staff,great food in restaurant
Other Comments
perfect location for train station
andrew
20. Mar 2018
Skipton, UK
Enjoyed Most
Lovely meal included with a bottle of prosecco in room.
Kenneth
20. Mar 2018
Wallsend, UK
Enjoyed Most
Good hotel and location
Other Comments
Good value deal with Travelzoo
Christine
20. Mar 2018
Sheffield, UK
Enjoyed Most
Really good value,very helpful staff
Other Comments
Stayed a year ago and breakfast was lovely
Not so good on Sunday am, food was cold, device not so good, I appreciate it was very busy
jean
19. Mar 2018
Alnwick, UK
Enjoyed Most
The evening meal was delicious.
Lauren
18. Mar 2018
Richmond, UK
Enjoyed Most
Location
Stephen
14. Mar 2018
Whitehaven, UK
Enjoyed Most
Staff
Other Comments
Location
sandra
10. Mar 2018
Preston, UK
Enjoyed Most
Great location for city shops
Other Comments
Lovely friendly service and piping hot freshly cooked food.
Jane
06. Mar 2018
Worcestershire, UK
Enjoyed Most
Location, restaurant and staff as always very good
Other Comments
Very handy for central Newcastle and parking included with the deal
Kevin
06. Mar 2018
Consett, UK
Other Comments
We were unable to stay because of the "Beast from the East" - no trains - and were disappointed that the hotel would not even talk about a cancelation in spite of the circumstances and simply referred us to Travelzoo, Travelzoo, of course, don't have any flexibility and can only refer to the hotel's policy. Some time ago another hotel were much more understanding and re-arranged a booking when we ere unable to attend due to a car breakdown.
Kenneth
03. Mar 2018
Morecambe, UK
Enjoyed Most
Friendly staff, lovely room and good food
Helen
31. Jan 2018
Halesowen, UK
Enjoyed Most
Great location just round the corner from the station and minutes away from the shops.
Other Comments
All the staff were pleasant, friendly and helpful .
Helen
30. Jan 2018
Gretna, UK
Enjoyed Most
Room and food. I don't usually sleep well in hotels but this time had a very good sleep as the bed was so comfortable.
Other Comments
Everyone very friendly and helpful. We were upgraded to a balcony room but unfortunately couldn't go outside because of the snow. A well located and very comfortable hotel.
Christina
02. Mar 2018
Chesterfield, UK
Enjoyed Most
The steak was cooked to perfection.
Other Comments
The staff were professional and friendly
Elaine
27. Feb 2018
Whitley Bay, UK
Enjoyed Most
This was our third hotel stay and we have been numerous times for lunch . Never get sick of it and standards remain exceptionally high ! Marco Pierre white should be really proud !
Julia
27. Feb 2018
Ryton, UK
Enjoyed Most
Absolutely great I every way ! Can’t orause staff , hotel , food enough!
Julia
27. Feb 2018
Ryton, UK
Enjoyed Most
The hotel staff and dinner at Mark Pierre White was amazing!
Mary
26. Feb 2018
London, UK
Enjoyed Most
Location, ambience, friendliness and quality of the rooms, with balcony and view, superb.
Other Comments
No problems on 2 other occasions but this time had major problems with the service and food distribution and quality in the dining area. But 1 negative after all the positives will not prevent us form going again. Wonderful Hotel and in all, the best Hotel deal on the internet.
martin
26. Feb 2018
Hartlepool, UK
Enjoyed Most
Loved the food, the helpful staff at reception and the location of the hotel. It is very close to the train station and the city centre. All a walk away.
Other Comments
A lovely room was provided but the bed was uncomfortable.
Carole
24. Feb 2018
Cottingham, UK
Enjoyed Most
Staff was brilliant. Got given the biggest room in the hotel, we were really spoilt and it was exactly what we needed.
Jessica
24. Feb 2018
Grimsby, UK
Enjoyed Most
Central, very clean,good food, very modern. Decor
Other Comments
Perfect
Margaret
23. Feb 2018
Hornsea, UK
Enjoyed Most
The room was lovely. It was extremely spacious and beautifully decorated.
Other Comments
The staff at the hotel were amazing. They have got to be the most welcoming and friendly staff that I have ever experienced when visiting a hotel.
Ceri
23. Feb 2018
Stourbridge, UK
Enjoyed Most
Everything.
Other Comments
Excellent food and accommodation, top class.
David
21. Feb 2018
Gillingham , UK
Enjoyed Most
Restaurant
Other Comments
Excellent value for money deal. Great Hotel in good location with parking! Ideal
Philip
20. Feb 2018
Bridlington, UK
Other Comments
Food and staff excellent
brian
15. Feb 2018
Driffield, UK
Enjoyed Most
Food excellent
Other Comments
staff friendly and helpful
15. Feb 2018
Cumbria, UK
Other Comments
The restaurant and reception area would benefit from a make over to give a more inviting and warm feel
Reith
15. Feb 2018
Edinburgh, UK
Enjoyed Most
Central location
Other Comments
The restaurant staff at breakfast and dinner were very efficient, professional and welcoming
It was superb value for money.
Stuart
14. Feb 2018
Denny, UK
Enjoyed Most
Meal
Louise
13. Feb 2018
STANLEY, UK
Enjoyed Most
DINNER WAS EXCELLENT AND STAFF VERY COURTEOUS AND HELPFUL
Other Comments
WOULD THOROUGHLY RECOMMEND THIS HOTEL
Joyce
13. Feb 2018
Holmfirth, UK
Enjoyed Most
Dining
Ken
08. Feb 2018
Sheffield, UK
Enjoyed Most
Once again we found all the staff , without exception, friendly and helpful. Thank you!
Other Comments
Excellent location. Very comfortable and clean room.
MRS M J
07. Feb 2018
Near Whitby, UK
Enjoyed Most
Style, decor and cleanliness
Other Comments
Extremely friendly and helpful staff
Kenneth
07. Feb 2018
Carlisle, UK
Enjoyed Most
Relaxing environment
Fiona
07. Feb 2018
DurhamDurham, UK
Enjoyed Most
Everything but 12 o'clock check out was appreciated so not dashing around. Excellent breakfast. Room comfy and had everything we needed.
Other Comments
Superb stay. Hoe to get this deal again!
susan
06. Feb 2018
Sunderland, UK
Enjoyed Most
Central position near the station with lovely attached restaurant.
Harold
05. Feb 2018
York, UK
Enjoyed Most
Night out in Toon
Other Comments
Need to up their restaurant menu
leslie
03. Feb 2018
Cramlington, UK
Enjoyed Most
Helpfulness of staff
Other Comments
Car parking spaces very tight and route to hotel from car park unclear
Gregory
01. Feb 2018
North Yorkshire, UK
Enjoyed Most
Room and restaurant
Ian
30. Jan 2018
ScunthorpeScunthorpe, UK
Enjoyed Most
The Hotel room
Ella
29. Jan 2018
East Boldon, UK
Enjoyed Most
Easy to find near to train station and metro arena and shops
Peter
28. Jan 2018
Stockton-on-Tees, UK
Enjoyed Most
Ideally positioned for all the local attractions eg Metro Radio Arena. Staff very welcoming and helpful on arrival, room good size and well presented. The breakfast was excellent.
Other Comments
At the restaurant for our evening meal we got the impression that Travelzoo deal customers weren't as important. We got the minimum of attention having to ask for a jug of water three times where on the next table the couple got full attention like continually asking if everything was alright, topping up their wine glasses and so on. When our bottle of wine was brought to the table it was just put down, not shown the label and we had to ask for it to be opened. On the other hand the breakfast was very good.
John
27. Jan 2018
Carlisle, UK
Enjoyed Most
The location
Other Comments
The restaurant for our evening meal had a lovely atmosphere and incredibly attentive staff however the food wasn’t as good as it should have been.
Nicola
24. Jan 2018
Halifax, UK
Enjoyed Most
The friendly helpful staff.
Vivienne
23. Jan 2018
Paignton, UK
Enjoyed Most
Staff very helpful and friendly
Other Comments
Disappointed with restaurant in the evening. Set menu very limited so had to choose a la carte. Dessert of cheese and fruit cake poor. Breakfast very good.
Jeffrey
23. Jan 2018
York, UK
Enjoyed Most
Newcastle itself
MR G A
21. Jan 2018
Pickering, UK
Enjoyed Most
Beautiful room, friendly extremely helpful staff and excellent location
Andy
21. Jan 2018
Mirfield, UK
Enjoyed Most
The very friendly and helpful staff.
anthony
19. Jan 2018
dublin, Ireland
Enjoyed Most
the attentive and friendly staff
Alison
19. Jan 2018
Cheadle, UK
Enjoyed Most
the city centre location and the first class service
john
16. Jan 2018
Newcastle upon Tyne, UK
Enjoyed Most
Room
Other Comments
Robert in the restaurant was particularly helpful, great service
Timothy
15. Jan 2018
Wakefield, UK
Enjoyed Most
Friendly staff, lovely bedroom and bathroom plus great food in the restaurant. Good location, quiet and easy access to shops and theatres.
Lynne
10. Jan 2018
Frizington, UK
Enjoyed Most
The location and parking are excellent.
Other Comments
The night we stayed the restaurant was freezing. We had to be moved twice as there was an horrendous cold draft blowing on us. Eventually we sat at a table with 2 portable radiators beside us. We heard other people complaining and several people sat and ate wearing coats and scarfs. It spoiled the occasion for us. Also the receptionist forgot to swipe my credit card so when we ordered drinks at the bar before dinner I had to return to my room for my wallet then register my card at reception.
This took 20 mins while my wife sat on her own waiting.
Lindsay
10. Jan 2018
Wigton, UK
Enjoyed Most
Food n service
Other Comments
Rooms were lovely great service good food n service in the restaurant definitely will be back also got it on travel zoo deal for £99 for the 2 of us including food excellent value loved our stay
Pamela
10. Jan 2018
Selby, UK
Enjoyed Most
Breakfast was awesome
Other Comments
Service was very slow for the evening meal
Claire
09. Jan 2018
Hartlepool, UK
Enjoyed Most
The staff are super, food delicious rooms are decorated chic
Stephen
08. Jan 2018
Bishop Auckland, UK
Enjoyed Most
Marco Pierre Whites restaurant
Other Comments
Excellent location , restaurant very good . Rooms decor a little sparse (no carpet) but everything worked well , very comfy bed , good shower , minibar a nice touch . Would stay again on the same DB+B deal.
Peter
08. Jan 2018
Egremont, UK
Enjoyed Most
location and Service
Other Comments
Fantastic staff with brilliant attitude. Can't wait to return!
ROBERT
07. Jan 2018
Leeds, UK
Enjoyed Most
Everything about the hotel was very good.
Other Comments
Really warm and friendly staff they are a credit to the hotel.
Deborah
04. Jan 2018
Castleford, UK
Other Comments
Restaurant. Lack of items missing off the menu, service lacking. Online said £25pp off ala carte menu but only £20 was given at hotel
matt
04. Jan 2018
Carlisle, UK
Enjoyed Most
Without exception, all the staff were very friendly and helpful. The hotel was ideally situated. The bedroom was clean, spacious and well equipped. The evening meal in the Marco Pierre White restaurant was excellent! Would highly recommend.
MRS M J
08. Sep 2017
Whitby, UK
Enjoyed Most
The food and the hotel room mostly but the staff are always excellent
Other Comments
Very good staff
Philip
06. Sep 2017
Seaton Carew, UK
Enjoyed Most
The quality of the hotel and its central location.
Other Comments
This is a very difficult hotel to find in the notorious one way system of Newcastle. The post code is of no use in your sat. nav. as it leaves you some way away from the true location.
Peter
05. Sep 2017
Skipton, UK
Enjoyed Most
Staff - superbly trained and so friendly. Made our stay!
Other Comments
Very comfortable, great service, good breakfast and dinner. We liked the free minibar.
Gerard
04. Sep 2017
Eastleigh, UK
Enjoyed Most
Everything was really fabulous and great value for money
Other Comments
Friendly staff who couldn't do enough for you.
Quaint hotel and very clean with a vibrant buzz
Guy
04. Sep 2017
Milton Keynes, UK
Enjoyed Most
Friendly Staff
Other Comments
Staff obviously chosen for their warmth and willingness to engage with the customer
Robert
04. Sep 2017
Lincoln, UK
Enjoyed Most
Very modern clean pleasent staff had a fantastic time would recommend this hotel big style
Neil
02. Sep 2017
Sheffield, UK
Other Comments
Nice touch with the free mini bar
Coffe could be better
Jacqueline
30. Aug 2017
Preston, UK
Enjoyed Most
Friendly, helpful staff
Clair
27. Aug 2017
YorkYork, UK
Enjoyed Most
Lovely room. Fantastic food. Wonderful staff.
Other Comments
Excellent, central location,
Gillian
24. Aug 2017
Trimdon Station, UK
Enjoyed Most
The staff were very good
Donald
23. Aug 2017
HuddersfieldHuddersfield, UK
Enjoyed Most
The meal we had @ mpw.
Michael
21. Aug 2017
Middlesbrough, UK
Enjoyed Most
The service and friendly staff.
Steohen
20. Aug 2017
Knaresborough, UK
Enjoyed Most
Great staff and a lovely room Enjoyed the food in the restaurant Very convenient parking close to city centre
Other Comments
Great value
David
19. Aug 2017
Guisborough, UK
Enjoyed Most
A night in the Toon
leslie
19. Aug 2017
Cramlington, UK
