NEW CLUB MEMBER BENEFIT

Complimentary Lounge Access for Flight Delays.

Here is how it works:

1.

Register any flight worldwide.
 No matter the airline or where you booked - up to 24 hours before departure. Add up to 3 guests.

2.

We monitor your flight.
 If delayed by an hour or more, you'll get a text with a QR code for lounge access.

3.

Relax in comfort.
 Show your QR code at any of 1,600 lounges in 500+ airports.

Enjoy this benefit and so much more with Travelzoo membership

We are the club for travel enthusiasts. As a private, closed membership, we represent the most passionate travellers. Join Travelzoo and get:

Outstanding Club Offers

Rigorously vetted and exclusive travel, local and entertainment offers.

Early Access to Our Famous Top 20®

Be the first to access the most popular travel dates and the best theatre seats before they sell out.

Weekly Holiday GiveAWAYs

Each week, one lucky Club Member can pick any of the week's Top 20® offers to go on a free holiday.

Don’t miss out - try a Travelzoo membership for 30 days for just £1

What our Club Members are Saying

Prior to our trip, on Travelzoo, I registered our flight numbers and names of all on the reservation. Our flight kept being delayed in small increments. As soon as the airline made the delay one full hour, I got an email with two pdf lounge passes attached - one for me and one for my husband. The email also listed all lounge locations in the airport for us (we were in mco). When we got to the closest lounge, we just showed them the pdf or code and they scanned it and let us in.

- Jen

We used this recently at Heathrow. Travelzoo notified me of our delay and sent vouchers to a lounge that was way better than the one my credit card had. Thank you.

- Angela

Thank you. we used our voucher on our recent trip returning home from vegas.

- Nicky
Frequently Asked Questions

How do I register my flight?

Visit the link above or airportlounge.travelzoo.com to register your flight with up to 3 travel companions.

Who is eligible to register for lounge access?

All Travelzoo Club Members are eligible to register their upcoming flights. Travelzoo Club Members may register up to 3 travel companions who are travelling with them. You must use the same email address on your Travelzoo Club Member account at the time of registration.

Is it free for Travelzoo Club Members to access an airport lounge?

Yes! Lounge access to select lounges in the event of a delay of an hour or more is complimentary for Travelzoo Club Members. You must be a Travelzoo Club Member at the time of the flight departure to enjoy the lounge access benefit.

How long does the flight delay need to be to access airport lounges?

If your registered flight is delayed by an hour or more, you will receive complimentary access to select airport lounges worldwide, where you and 3 registered and accompanying travel companions can relax in comfort while waiting for your flight.

How does the lounge access for delayed flights work?

Travelzoo Club Members must register their flight* at airportlounge.travelzoo.com.

Flight registration must take place at least 24 hours before the flight’s actual departure time. Travelzoo membership must be active at the time of departure. You will need to register any additional, connecting, or return flights separately, meaning you register each leg of your flight. You will receive a confirmation email to acknowledge your registration(s). There is no limit to the number of flights you may register, but you must be travelling on registered flights. Proof of travel can be requested at any time.

In the event of a qualifying flight delay announcement, you will receive an email and/or SMS with your complimentary airport lounge access vouchers.

This benefit will not be provided if the reported delay does not meet the qualifying delay requirements**.

*A flight is defined as a single scheduled airline flight under a single flight number.

**A qualifying flight delay means a delay that is officially announced by the airline and reported to the flight status data service provider.

How will I be notified in the event of a qualified delay?

In the event of a qualifying flight delay announcement, you will receive an email and SMS with your complimentary airport lounge access vouchers. Visit the link above or airportlounge.travelzoo.com for more information.

Are lounges located worldwide?

Our benefit will cover complimentary access to one of over 1,600+ airport lounges and lounge alternatives in more than 500 airports across 100+ countries. Upon registering your flight, participating lounges will be confirmed. Details of all the eligible lounges can be viewed here loungefinder.loungekey.com/Pass.

Are there free snacks and drinks in these lounges?

Most lounges provide complimentary snacks and refreshments, free Wi-Fi and device charging stations, free newspapers and magazine, and conference and business facilities.

Do I get to choose the lounge when more than one is available at an airport?

Yes! If there are multiple locations offered in your voucher confirmation, the travelling party may choose their desired lounge or lounge alternative to enjoy.

Is there a limit to the number of times I can use the benefit during a membership year?

There is no limit. Register all of your upcoming flights to ensure you have coverage each time you fly.

What happens if the lounge is full?

All access to lounges is subject to availability. If there is no availability in your chosen lounge, there may be alternatives. In rare instances, it may not be possible to access a lounge.

What happens if a flight is cancelled?

Flights that are cancelled or rescheduled to the next day (24 hours after the flight's scheduled departure time) will not be deemed as delayed and will be handled by the airline directly via their own compensation process.

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