Secure your travel dates now and, if you need to cancel your booking, you can do so 72 hours prior to check-in without fees.
Why We Love This Deal
Swissotel Chicago is a favorite among Travelzoo members. Overlooking the river, this 4-star hotel offers amazing city and lake views. It's in the heart of downtown, so you're within a few minutes of the Riverwalk and Magnificent Mile.
Summer in Chicago can be pricey, but this offer saves 41%–63% through September. Nab the lowest rates on spring stays, or save on popular summer dates.
What's Included
Stays in a City View King or Double Room
$110–$150 per night ... most dates through April
$150–$230 per night ... most dates, June 1–Sept. 7
River View and Lake View Rooms are also available
What You Need to Know
Cancellation Policy: Cancellations must be made prior to 3 p.m. local time, 72 hours before arrival
Price based on up to 2 guests sharing a room; higher rates apply for additional guests
Children 17 and under stay free of charge when using existing hotel bedding
No matter where you book, this hotel charges an amenity fee of $30 plus tax, per night; this covers a daily $15 food-and-beverage credit for use at Amuse, Wi-Fi and more
Self-parking is $70 plus tax, per night; and valet parking is $87 plus tax, per night
Pet-friendly; additional fees apply
For more details, see Policies and Amenities sections
"The 3 nights at Swissotel was a lovely stay. The hotel is beautiful, the food was great and the room was spacious. The sheets on bed were especially lucious!"
The 43rd-floor fitness center offers stunning panoramic views of Lake Michigan and the skyline
Travelzoo members praise the professional staff and clean, spacious rooms
It's in the heart of Chicago; close to Navy Pier and downtown shopping, dining and nightlife
The dock for the city's famous river boat architecture tour is just 2 blocks from the hotel
Amenities
General
Bar
Newspaper / magazines
Fitness classes
Games room
Gym / fitness center
Restaurant
Pet-friendly
100% smoke-free
Services
Front desk (24 hours)
Room service (24 hours)
Security (24 hours)
Airport transfer (fees apply)
Concierge service
Pillow menu
Business center
ATM
Room amenities
Air-conditioning
Coffee- / tea-making facilities
Fridge
Iron and ironing board
Pay-per-view / movies on demand
Safe
Sitting area (in some rooms)
TV
Internet
Wi-Fi (included in property fee)
Bathroom
Bathrobes
Hair-dryer
Separate shower
Toiletries
Parking
Valet service (fees apply)
Self-parking (fees apply)
Accessibility Some accessibility features may not be available in all rooms. Please coordinate with the hotel directly before you travel.
Accessible bathroom (in some rooms)
Accessible parking
Accessible path of travel
Accessible restaurant
ADA-compliant rooms
Roll-in shower (in some rooms)
Wheelchair accessible
Policies
Check-in:
Standard Time is 3pm. Minimum age required to check in: 21.
The hotel requires a photo ID and valid credit card at check-in to cover incidental charges.
Checkout:
Standard Time is 12pm.
Children and additional guests:
Children 17 and under stay free of charge when using existing bedding. Crib/Pack 'n Play available upon request: free of charge. Extra bedding available upon request: $50 plus tax, per night. Extra guest charges will apply as follows: $50 plus tax per night for older children and adults.
Extra bedding available in king-bed rooms only.
Pets:
If you require a pet-friendly room, please contact the hotel directly before you travel. Pets are allowed on request and will be charged at $50 plus tax per pet per night. A refundable cleaning fee of $250 plus tax, per stay will be charged upon arrival. Maximum weight: 25 pounds.
Maximum 1 pet per room.
Fees:
Self-parking fee: $70 plus tax per day. Valet service fee: $87 plus tax per day. A hotel amenity fee of $30 plus tax, per room, per night will be included in the total price of your stay on the booking page.
The hotel amenity fee covers:
Daily US$15 food-and-beverage credit for use at Amuse (daily amount may not be combined during stay)
High-speed internet access
Vitality Fitness classes
Daily US$12 dry-cleaning credit (daily amount may not be combined during stay)
Nightly shoeshine (upon request)
10% off private transportation
Self-parking fee does not include in-and-out privileges. Valet service fee includes in-and-out privileges.
Additional details:
Some amenities and services may be limited or closed during your visit; please contact the hotel for more details.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
The view from our room was amazing and we really enjoyed that. The staff all were so nice.
Other Comments
The room felt very business-like. It felt like a conference room with a bed.
JeannineMar 16, 2026Valencia, CA, USA
Enjoyed Most
We arrived on Friday evening and checked right in. The booking came with 2 free drinks and a $15 voucher for the bar/lounge. The room/bathroom was immaculate, the staff was friendly, the fitness center was wonderful, as well as the lounge area downstairs. We were disappointed with the coffee from the bar/lounge--which is what we spent our "drinks" vouchers on--but the croissants were delicious. And there were college kids having a party on our floor--so the usual noise, slamming doors, etc. We didn't complain, but we were certainly disappointed with that, too. One final thing--and am willing to admit user error--but we couldn't set the thermostat below 65,
TerryFeb 16, 2026Mountain Top, PA, USA
Enjoyed Most
very accommodating, gave us late check out 2p.
roseannFeb 10, 2026Reno, NV, USA
Enjoyed Most
Swissotel provides extremely warm hospitality at every opportunity, gracious help when asked. I sensed a carefully cultivated culture of generosity and respect. And the gym is extraordinary!!
BarbaraJan 28, 2026Madison, WI, USA
Enjoyed Most
Great service.
Other Comments
Best hotel gym I’ve ever seen! Everything you could want and stunning views!
AbbyJan 18, 2026Sun Prairie, WI, USA
Enjoyed Most
Lovely s it always is.
Other Comments
Great service. Super nice bellman
LaurieJan 12, 2026Loves Park, IL, USA
Enjoyed Most
Great experience for my family. I would however have liked a cozier lobby atmosphere but it’s not a deal breaker.
ValerieJan 07, 2026St Charles, IL, USA
Other Comments
Travelled during the Christmas holiday season. Was a good deal via travelzoo, nice rooms and location.
SHYIAM SUNDHARDec 27, 2025Thousand Oaks, CA, USA
Enjoyed Most
The 3 nights at Swissotel was a lovely stay. The hotel is beautiful, the food was great and the room was spacious. The sheets on bed were especially lucious!
Other Comments
The hotel is on Chicago River and just a block north of Grant Park. It's central location means easy walking in the Park, the Art Museum, shopping in the loop and north to Magnificient Mile!
CarolynDec 26, 2025Greenup, IL, USA
Enjoyed Most
Clean hotel Great location to the Loop or Magnificent Mile
JohnDec 24, 2025DePere, WI, USA
Enjoyed Most
Close to all the action of the city but set apart in a quiet area. Rooms were very nice with a great city view. Bed was comfortable and room was very quiet. Staff was very professional and efficient. Kia at the desk was very helpful. We will definitely stay at Swissôtel again.
DorannDec 24, 2025Holiday HillsMcHenry, IL, USA
Enjoyed Most
We’d stayed at Swissotel several times through the years and it never disappoints! Staff is superb ❣️
DebbyDec 18, 2025Long Grove, IL, USA
Enjoyed Most
It was a great weekend. Staff very helpful.
KatharineDec 16, 2025West Allis, WI, USA
Enjoyed Most
Kicked off the Christmas holidays with a trip to Chicago, specifically to go to Macy’s on State Street and dine in the Marshall Fields walnut room
Other Comments
Would definitely stay at this hotel again! Very comfortable atmosphere, easy access to the city, great fitness center!
MargaretNov 12, 2025Washington, IL, USA
Enjoyed Most
The location, hotel amenities, room and staff were all fantastic. The "Urban Experience Fee" was a bit confusing and I didn't need all the perks so that is something I'd asked to be removed. Regardless, I will definitely go back.
JonathanSep 04, 2025Seattle, WA, USA
Enjoyed Most
We loved our Labor Day holiday weekend stay at Swisshotel. The room was beautiful and our view was amazing! We would definitely stay here again.
LisaSep 02, 2025Hobart, IN, USA
Enjoyed Most
Had a great stay for a long weekend in Chicago.
SamuelSep 02, 2025Laval, QC, Canada
Enjoyed Most
Very classy and modern. Centrally located to all of the tourist attractions. Great views of the city and Lake Michigan from our room. Would highly recommend. Great value for our money. Mario at the bar was great!!!
TerrySep 01, 2025Erie, PA, USA
Enjoyed Most
Very personable and accommodating staff. Clean rooms. Very efficient elevators. Great views of the city. Parking a bit pricey.
NeilAug 30, 2025Milwaukee, WI, USA
Enjoyed Most
It’s always a pleasure to stay here!! Large spacious rooms with great views and everything you need! Wonderful staff too!
DebbyAug 30, 2025Long Grove, IL, USA
Enjoyed Most
Great room and service.
Other Comments
Great location
RogerAug 30, 2025Brownsville, TX, USA
Enjoyed Most
Visiting from Cancun. Loved the hotel!! Loved your city! So clean, the view of the river from our Premium King was amazing. Staff was welcoming and professional.
Looking forward to our next stay at Swisshotel.
Other Comments
Super friendly staff.
Really enjoyed our stay!’
CynthiaAug 28, 2025Buffalo Grove, IL, USA
Enjoyed Most
Nice hotel. Friendly staff. Great location.
Other Comments
The toilet in room 2215 was leaking intermittently. I temporarily fixed it by pulling on the water valve inside the bowl to stop the leak in the middle of the night.
TINAug 26, 2025Coral Springs, FL, USA
Enjoyed Most
Had time for only a one-night stay. Because of that, when we checked in, Simona offered us a late checkout. That was very nice of her and we really appreciated the extra time to enjoy some deep-dish pizza the next day before heading to the airport.
CaryAug 25, 2025Birmingham, AL, USA
Enjoyed Most
Great location for the money!
JolynnAug 24, 2025Bonfield, IL, USA
Enjoyed Most
I went back to the Swissotel for the fourth time because I'd had such great experiences there the previous three! EVERY member of the staff is so friendly, courteous and welcoming!
Other Comments
I'm already looking forward to my next stay there!
SandyAug 15, 2025Hernando Beach, FL, USA
Enjoyed Most
Gentleman @ the check in desk was very nice, a wealth of information, & had a great attitude.
thelmaAug 12, 2025Westland, MI, USA
Enjoyed Most
Beautiful spacious rooms in a great location near the Millennium Park. We had a partial view of Lake Michigan and enjoyed seeing greenery from our room
DianaAug 12, 2025Seattle, WA, USA
Enjoyed Most
Everything about this stay was great! From check in to checkout including the service and location
Other Comments
Wonderful stay with great service
TriciaAug 11, 2025Grand Rapids, MI, USA
Enjoyed Most
Good location downtown, walkable to many points of interest. Very easy and straightforward stay, staff was helpful and thorough even when we showed up late for check-in due to a delayed flight.
JaredJul 30, 2025New York, NY, USA
Other Comments
Shower stall needs to be bigger. Great location. Food was good at hotel. Staff was great.
JenniferJul 28, 2025Plainfield, IL, USA
Enjoyed Most
Nice
RasheedJul 28, 2025Buford, GA, USA
Enjoyed Most
Extremely friendly and efficient staff.
DennisJul 28, 2025Greensboro, GA, USA
Enjoyed Most
Great place, location, view, and value. Very accommodating.
DavidJul 28, 2025Roeland Park, IA, USA
Enjoyed Most
Great, good location , nice views.
GaryJul 27, 2025Lafayette, IN, USA
Enjoyed Most
Loved the hotel
Other Comments
Hotel should place water in the lobby during summer months.
MyriamJul 27, 2025Catharpin, VA, USA
Enjoyed Most
Friendly staff
Other Comments
Good location
SandyJul 25, 2025Eagan, AL, USA
Enjoyed Most
Overall good stay. The room was not well cleaned when we arrived. There were big globs of human hair on the bathroom floor that were easily seen. I was a little dismayed when my wife and I grabbed what we thought was complimentary water in the room with a $10 sticker on the back side. Seemed a little petty for a high quality hotel. Other than that onsite food was quality and staff was solid.
JeffreyJul 25, 2025Monticello, IN, USA
Enjoyed Most
We had a wonderful time! The hotel was clean, in a great location, and the staff was very friendly!
KathyJul 25, 2025Washington, IL, USA
Enjoyed Most
The hotel was lovely from the moment I arrived, and the staff was so friendly and helpful. I liked the fact there were two restaurants on site, and I was able to enjoy one of them with the food credit I received. The room was a nice size, and quiet. I was glad that I could not hear other guests during my stay. One thing that stood out to me was the quality of the towels. They were nice and absorbent which is hard to come by even in a four star hotel. My only complaint is how small the shower was. It was tiny and could use a little more sprucing up in that area. Overall, a nice stay that I would enjoy again.
IeashaJul 24, 2025Fort Wayne, IN, USA
Enjoyed Most
Location was excellent. No early check in and had to go to desk again after 3 to get room. Had been told we would get text initially. I think we were treated differently as we got the discounted rate.
Other Comments
Room and gym were nice. Location was phenomenal. That was worth the price.
NancyJul 22, 2025Hillsborough, NC, USA
Enjoyed Most
Loved the location.
TuyenJul 16, 2025Houston, TX, USA
Enjoyed Most
Absolutely spectacular!
Other Comments
Unbeatable location!
RonyJul 15, 2025Guatemala, Guatemala
Enjoyed Most
I had a great experience staying at Swissotel Chicago. The location is perfect—close to everything but still feels calm and tucked away. The views from the room were absolutely stunning, especially of the river and city skyline.
The room was clean, spacious, and well-appointed with everything I needed for a comfortable stay. The bed was super cozy, and I appreciated the attention to detail in the room setup.
The staff was welcoming and professional from check-in to check-out. Everyone I interacted with was kind and helpful, which really made a difference during my stay.
Whether you're in town for business or a getaway, I would definitely recommend Swissotel. I’m already looking forward to my next visit.
Other Comments
The person that helped me during check in was amazing.
LisaJul 15, 2025Washington, DC, USA
Enjoyed Most
The bar tender was rude and very unhelpful.
Other Comments
The views from our room was very good. The price of parking is astronomical!
SheilaJul 15, 2025Allen, TX, USA
Enjoyed Most
Totally great experience. Nice, big room; bath with tub and separate shower. Didn’t take advantage of all the extras but the drink at bar and credit for carry out breakfast were good perks. Quiet. Late checkout was appreciated. Could have used a little more lobby room for hanging out till my car for airport arrived. Knowledgeable staff.
richardJul 15, 2025New York, NY, USA
Enjoyed Most
Staff were nice.
Other Comments
I was initially given a room with no view of lake but staff were able to locate one for me. There was a minor inconvenience of having to go up and down to make the changes. The view of lake was obstructed by the building next to it so we were not able to see the fireworks. Didn’t take advantage if the drink coupons. The room is outdated. Not worth the expense.
LorenaJul 14, 2025San Jose, CA, USA
Enjoyed Most
We had a lovely staycation for my birthday! I was desperate for a fun relaxing weekend and I got exactly what I was looking for. The room was lovely, the hotel staff was very polite and attentive, our floor was quiet. I can only say wonderful things!
Other Comments
Thank you so much for making this such a lovely stay for my husband and I! Please share our personal thanks with your incredible staff team who handled everything with ease! Even during busier times they all were so polite and friendly. A special thank you to Mary who helped us check in and made the weekend even nicer! We had such a fun relaxing weekend!
ElizabethJul 14, 2025Chicago, IL, USA
Enjoyed Most
Everything was good except we could hear the elevator in our room constantly. Room 2701. Thankful that at night it quieted down by 11.
DARCIJul 13, 2025Waupun, WI, USA
Enjoyed Most
Check in was so easy. The person checking me in was great. Only her 13th day and she was amazing.
JackieJul 12, 2025Parkland, FL, USA
Enjoyed Most
Great location and friendly staff with clean updarooms
Other Comments
Mohamed was awesome at front sesk
Thomas AJul 11, 2025South Bend, IN, USA
Enjoyed Most
Rooms are spacious and furnished nicely. Had a room with a great view of the river! Hotel has great restaurants and all staff are friendly and accommodating.
PatriciaJul 11, 2025Chicago, IL, USA
Enjoyed Most
Incredible experience. Spacious room, good staff, excellent value. Better fitness room than my usual experience. When the AC didn't work in our room, they moved us to a higher floor with a great view. Very happy with the experience.
AllenJul 10, 2025Bethesda, MD, USA
Enjoyed Most
Great location for our trip w grandkids
BonitaJul 10, 2025McFarlandMcFarland, WI, USA
Other Comments
Great location, knowledgeable and friendly staff.
MichaelJul 08, 2025St. Charles, IL, USA
Enjoyed Most
The check-in experience was not a smooth process. The first woman that we encountered said that we could get into the room early, get an upgraded room with a better view and late check out if we paid $50. I didn’t think it was something we should do. But my boyfriend said that he would pay the additional $50 charge. Instead of the entire Room charge plus the $50 went on his credit card. When we arrived to the room, it was not an upgrade. I paid for a Riverview room. Really I didn’t get the river view room. We had a view of the office building and a little view of the river around the corner. We were also supposed to get two drink tickets and a $15 food credit. I asked her about both and she didn’t see anything about the food Credit. She did agree to give us the two free drink tickets. I did not think I should’ve had to ask for them. After going to the hotel room, I realized it wasn’t an upgrade and dealt with a different Woman for check-in. Her name is mary at the front office. She did an amazing job. She said we didn’t even get an upgrade. She reversed out the charges took off the additional $50. And she did see that we were supposed to get a $15 credit. It just took a lot of time back-and-forth. The free drink tickets are rather limited and I don’t believe it says it on the tickets. Also the $15 credit for food. Both the drink and food tickets are not deducted from your bill at the restaurant. Everything goes onto your hotel room Bill. After you check out, it is then deducted with the coupons. I had to get three different Bills printed out. I thought everything was paid for. And a few days later I received an additional charge of $27 on my credit card. I still have to call the hotel on it. I would not use this hotel again because of that. Also, we did arrive downstairs on a Sunday around 11 AM. They did not have enough bartenders. And there weren’t any servers. We probably had to wait 20 minutes before I even getting asked if we would want anything. One of the bartenders made it clear. He was getting off his shift and wasn’t going to wait on anyone else. I just don’t think the service Was as good as as it has been at the Swiss hotel.
Other Comments
I feel the Swiss hotel has gone down in Service. Obviously the front desk is not familiar with Travelzoo drink and food tickets. I have read another reviews that they really push the additional $50 charge to have an early check-in and a late check-in. When we did pay for the $50 we didn’t even have the late checkout on our account. It was just a big mess. Again, waiting for 20 minutes just to get glasses of water at the bar. It took us almost an hour for us both to get drinks and get our entrée. I think that there are other hotels that can provide a better value and service. Again, I would like to give credit to mary at the front office.
KimberlyJul 05, 2025KildeerLake Zurich, IL, USA
Enjoyed Most
We have booked this hotel through Travelzoo a few years ago and really liked everything about it. This stay was another good time. Rooms are very quiet and clean. Location is wonderful. We didn't receive our drink voucher coupons but when told, the staff supplied us with extra. Staff were very helpful. Check in and out was done in timely manner
ChristopherJun 30, 2025Traverse City, MI, USA
Enjoyed Most
Absolutely loved the hotel. We had a wonderful visit. The location was beautiful!
DebbieJun 30, 2025Traverse City, MI, USA
Enjoyed Most
It was a wonderful experience from check in to check out.
sharonJun 30, 2025Metairie, LA, USA
Enjoyed Most
My granddaughter and I spent the night in the city in order to spend 2 days of sightseeing there. The hotel was in an excellent location for us. It was clean, quiet, and the staff was lovely.
AngelaJun 26, 2025Holiday Hills, IL, USA
Enjoyed Most
The location was beautiful. The lobby was also inviting.
Other Comments
The room was dirty. The walls had dirt stains on them and the base boards were DUSTY along with the closet door.
LanishaJun 20, 2025Newton, MA, USA
Enjoyed Most
Nice Hotel
GreggJun 04, 2025Bloomington, IL, USA
Enjoyed Most
Very nice hotel. The rooms were spacious and very clean. The beds were awesome. Close to so much. It was a great experience.
NicholeMay 13, 2025Pewaukee, WI, USA
Enjoyed Most
Staff from the reception to the bar to the rooms was great
LinaMay 12, 2025Shawnee, KS, USA
Enjoyed Most
My husband loved the workout room with treadmills overlooking the lake.
Other Comments
We were supposed to get two drink tickets, but we only got one
AngelaMay 06, 2025Hudsonville, MI, USA
Enjoyed Most
Everything went very smoothly from booking the reservation, to check in, all the way to check out. Every staff member was courteous, kind and helpful. Only small complaint was the oddly shaped shower - great water pressure, but difficult to get in and out of, and find room to soap up where you weren't in the stream of the water! Otherwise great!
Other Comments
Special shout out to the evening bartender in Amuse (Roberto). He was so kind and helpful to me and my aunt, and made great drinks! You are lucky to have him on staff there!
KathyMay 05, 2025Canton, GA, USA
Enjoyed Most
Everything was easy.
Other Comments
There was a "water leak" we weren't told where, but maintenance knocked on our door and asked to come in to check for the source of a leak. It was quick, they apologized, but it would of been nice to have a heads up from the front desk.
JoshuaMay 05, 2025Stevensville, MI, USA
Enjoyed Most
Only stayed one night with two children under five. Fantastic hotel staff, extremely clean, great location for walkability to restaurants and shopping, and we had an AMAZING view of the river, lake, and Navy Pier! Only complaint was the stress of self parking in their garage, but once that was over, loved our stay!
ClaireMar 13, 2025Tuscola, IL, USA
Enjoyed Most
All of the staff was friendly and accommodating. The casual bar/breakfast Amuse was never open. Staff had varying excuses but always promised it would be open the following day. It never was.
The hotel shop had a very minimal offering of any type of food items. It was extremely cold outside during our visit. Even a small bottle of milk would have been helpful.
GregoryFeb 19, 2025Rock Island, IL, USA
Enjoyed Most
Daisy who checked me in was very welcoming, most competent and most pleasant.
Jose who delivered my meal also was most professional and efficient and pleasant.
Other Comments
My experience at the Swissotel was most enjoyable especially due to the very helpful and respectable staff. Even the parking valet had a kind and welcoming word each day even though I had no car there.
It was a nice touch. I had a wonderful stay at the Swissotel and look forward to returning soon.
JaneFeb 02, 2025Windsor, ON, Canada
Enjoyed Most
the staff was very friendly hotel was super clean, spacious room
CORINNEJan 31, 2025Crown Point, IN, USA
Enjoyed Most
Great staff. The gym was really impressive. Location was perfect for my convention.
JulieJan 20, 2025Hanover Park, IL, USA
Enjoyed Most
I booked Swisshotel for a 1 night staycation and had a very enjoyable experience. Great hotel in a great location right off of the lake. Nice bar scene and they have a good looking restaurant in which I did not get a chance to try.
The room itself was really nice and spacious. Had a good view and bed was really comfy. The only issue I would call out is that the shower was very small so unless you're really small people, its a hassle to shower together lol! We ordered room service the next day and the breakfast sandwich was really good...ham, eggs, cheese and avocado on a croissant.
I would definitely stay here again...really good hotel
AndreJan 16, 2025Chicago, IL, USA
Enjoyed Most
It was perfect. The view was amazing. The happy hour was fun. And the location was perfect!
Mary KateJan 15, 2025Brookfield, IL, USA
Enjoyed Most
Loved the location and the view. In and out were seemless!! Staff very accommodating
Other Comments
We’ll be back. Thanks travelzoo and Swissotel!!
KathrynJan 13, 2025Cincinnati, OH, USA
Enjoyed Most
We like the Swissotel. Good location, nice rooms, and when we’ve stayed here, we’ve done so at a good price. And while I was too lazy to use it, the fitness area has tremendous views.
Other Comments
Well, here’s one: when we arrived, the person checking us in supplied two drink coupons. We were about to use them at the adjacent bar, but he said that was closed (looked pretty open to us). He said they could only be used at the self service location right behind him (for alcohol, juice, whatever). The next morning I grabbed two juice items and presented the coupons to another person at the desk, but she said they could only be used at the bar. Kind of a mixed message; I simply responded, “What are these actually good for?” As I walked away empty handed, she said I could take the items. Geez. And the day before the original guy said we had $15 to use for breakfast. We thought after all this they’d probably look at us like we were nuts if we told them to take $15 off our breakfast bill, so we went elsewhere. Oh, and we had zero hot water available to us in Room 3417, so I thought I would tell the person in the morning (you know, the one that said the opposite of what the first person said about the coupons), just so they might know about something that did affect a room but might have been an entire floor or building problem. Guess I was looking for something like “We’re very sorry about that. Next time let us know and we’ll be right up to take care of things.” I really got more of a chastisement, or at least that’s how we took it, when she replied, “You could have contacted us.” Just a bad sounding delivery, but we let it slide. As if we wanted to follow up a lovely dinner and visit to a jazz club by having a plumber join us in our room so we’d have hot water to wash our faces with. Long story short, of course we’d come back, but as we said at breakfast somewhere else, “Swissotel needs to get their act together.”
ScottJan 07, 2025Appleton, WI, USA
Enjoyed Most
Lovely hotel. Very festive for Holidays. Very courteous staff. Room was spacious with nice view. Will be back again in 2 weeks we liked it so much. Hope it just as nice next time.
LaurieJan 05, 2025Loves Park, IL, USA
Other Comments
DIDN'T LIVE UP TO THE SPECIAL THEY ADVERTISED
BRIANJan 02, 2025Blaine, MN, USA
Other Comments
Comfy bed, great views and location is near everything you want to be near.
Sorry, the deal is not available for your selected dates. Please check other dates.
Please select your check-in date.
Why did the price change?
Why did the price change?
Based on room availability for your selected dates, some rates have changed. We'll always show you the lowest rates available based on your check-in / check-out dates.
Why did the price change?
Why did the price change?
Based on room availability for your selected dates, some rates have changed. We'll always show you the lowest rates available based on your check-in / check-out dates.
$150–$230 per night ... most dates, June 1–Sept. 7
River View and Lake View Rooms are also available
What you need to know: Cancellations must be made prior to 3 p.m. local time, 72 hours before arrival. The hotel will charge guests for the first night (room and tax) for cancellations received after this time or no-shows.
$110 / nightIncludes mandatory hotel fees
Why We Love This Deal
Swissotel Chicago is a favorite among Travelzoo members. Overlooking the river, this 4-star hotel offers amazing city and lake views. It's in the heart of downtown, so you're within a few minutes of the Riverwalk and Magnificent Mile.
Summer in Chicago can be pricey, but this offer saves 41%–63% through September. Nab the lowest rates on spring stays, or save on popular summer dates.
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