Braselton
$199 & up – French-Inspired Winery and Resort w/Daily Credit
Chateau Elan Winery & Resort
About the Hotel
Kelsey Pulera
Deal Expert
Why We Love This Deal
Cancel without Fees
Secure your travel dates now and, if you need to cancel your booking, you can do so 72 hours prior to check-in without fees.
The elegant Chateau Elan is a sprawling resort and winery set on 3,500 acres overlooking the Georgia foothills. Travelzoo members love it for its superb service, picturesque grounds and outstanding vino. Book a stay to experience newly renovated guest rooms, multiple restaurants, two 18-hole courses and more through April 2022.
What's Included
- Check in to a Deluxe Double Queen Room through April
- $199 per night ... Sundays-Thursdays
- $239 per night ... Fridays-Saturdays
- Upgrade to a Deluxe King for +$20 per night or, for +$150, stay in a spacious Deluxe King Corner Suite with separate bedroom and living areas
- Travelzoo member perks:
- Reduced resort fee of $22 (reg. $45) plus tax per night; the fee covers daily wine tours, tennis courts, Wi-Fi, resort activities, bicycles and more
- $50 credit per night redeemable at on-site dining outlets and activities
- Complimentary parking (reg. $17 per night)
- Note: Due to local guidelines, some amenities and services may be limited or closed during your visit; please contact the hotel for more details.
What You Need to Know
- Cancellation Policy: Cancellations must be made at least 72 hours before arrival.
- Rates based on up to 2 guests in the Deluxe King, 3 guests in the Deluxe King Corner Suite and 4 guests in the Deluxe Double Queen
- Children 18 and under stay free of charge when using existing hotel bedding
- Pet-friendly; additional fees apply
- Spa will be closed Jan. 9-14
- For more details, see "Policies" and "Amenities" sections
Enjoyed This
(See All 434 Member Ratings)
"I had an absolutely amazing time! The resort and staff were awesome. The winery itself was absolutely beautiful! I will certainly be returning."
Stephanie
Apr 26, 2021 - Clinton, MS, USA
Why We Love This Hotel
- Guests get behind-the-scenes tours of the resort's on-site winery and production rooms
- Find both indoor and outdoor activities galore including hiking trails, tennis courts, culinary workshops and painting classes
- It's a foodie's dream with on-site restaurants including an old world-inspired speakeasy and a Southern-influenced chophouse
- Stay with confidence — read more about the hotel’s enhanced safety and cleaning procedures
Amenities
General
- Infant cots / cribs
- Bar
- Newspaper / magazines
- Fitness classes
- Golf course (on-site)
- Gym / fitness center
- Hot Tub / Jacuzzi
- Outdoor pool
- Pool bar
- Restaurant
- Tennis courts
- Pet-friendly
- Extra beds (fees apply)
Services
- 24-hour front desk
- 24-hour room service
- 24-hour security
- Airport transfer (fees apply)
- Beauty treatments / massages (fees apply)
- Bike rental
- Concierge service
- Currency exchange / ATM
- Laundry / dry cleaning
- Business center
Room amenities
- Air-conditioning
- Central heating
- Iron and ironing board
- Pay-per-view / movies on demand
- Safe
- Flatscreen TV
Internet
- Internet access
Bathroom
- Bathrobes
- Bathtub
- Hair-dryer
- Separate shower
- Luxury toiletries
Parking
- Parking (fees apply)
Accessibility
- Accessible bathroom in some rooms
- Accessible meeting room
- Accessible parking
- Accessible path of travel
- Accessible pool area
- Accessible restaurant
- Accessible spa
- ADA compliant rooms
- Facilities for guests with special needs
- Roll-in shower
- Wheelchair accessible
Policies
Check-in:
Standard Time is 4pm.
Minimum age required to check in: 21.
Checkout: Standard Time is 11am.
Children and additional guests:
Children 18 and under stay free of charge when using existing bedding. Extra bedding available in the King rooms and King Suites only.
Crib/Pack 'n Play available upon request: free of charge.
Extra bedding available upon request: $20 plus tax, per night.
Rates based on up to 2 guests in the Deluxe King, 3 guests in the Deluxe King Corner Suite and 4 guests in the Deluxe Double Queen.
Pets: Pets are allowed on request and will be charged at $150 plus tax per pet per stay.
Fees:
Car park fee: $17 plus tax per day. Note: The car park fee will be waived when booking the "Travelzoo Deal" rate.
Note: When booking the "Travelzoo Deal" rate, a reduced resort/ facility fee of $22.00 USD plus tax per room, per night is in addition to the total price and is payable to the hotel.
The resort/ facility fee includes:
Additional details:
Due to local and state guidelines, some amenities and services may be limited or closed during your visit; please contact the hotel for more details. Viist https://www.chateauelan.com/cleanliness for more details.
A note from the hotel:
"In light of the recent CDC announcement that fully vaccinated people no longer need to wear a mask or physically distance in most settings, our guidelines will relax mask requirements for guests who are fully vaccinated. At this time, we are not asking guests to provide proof of vaccination status, but we do ask that all guests, vaccinated or not, respect and honor these revised guidelines. Unvaccinated guests should wear face-coverings and practice physical distancing at all times in public settings. If you do not have a face mask, Chateau Elan will have complimentary masks available at check-in for use during your stay. Anyone with a fever, showing signs of illness, or exhibiting virus symptoms will be advised to see a doctor immediately. We appreciate your participation in this initiative and encourage you to learn more about our ongoing Chateau Clean efforts before your visit."
About the Hotel
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(434 Member Ratings)
(434 Member Ratings)
Ratings & reviews reflect verified member feedback for Chateau Elan Winery and Resort, Braselton over the past 35 months.
Show ReviewsHide All
Ratings & reviews reflect verified member feedback for Chateau Elan Winery and Resort, Braselton over the past 35 months.
4.7
Ambiance
4.7
Location
4.5
Rooms
4.5
Quality of Service
4.4
Value for the Money
Enjoyed Most
Chateau Elan is beautiful! And all of the staff are just as nice and friendly as they can be!
Other Comments
I love their wine! And everyone is very knowledgeable about their product!
Janilyn
Nov 28, 2021
Columbia, SC, USA
Enjoyed Most
Michael the manager was so nice. He gave my mom and I complimentary champagne for her birthday.
January
Nov 25, 2021
Douglasville, GA, USA
Enjoyed Most
This was a Birthday girls trip. Golf & wine tasting were fabulous.
Vickie
Jun 05, 2021
Loudon, TN, USA
Enjoyed Most
Staff was very inviting from the moment we arrived. The renovations were spectacular!
.
Kawana
Nov 23, 2021
Eatonton, GA, USA
Enjoyed Most
Over priced food for the quality. Especially the buffet.
Other Comments
Our room wasn’t ready at 4pm. We couldn’t check in till 6:30pm. When we finally got a room we ended up walking in on another couple who were already assigned that room.
Marco
Jul 26, 2021
Atlanta, GA, USA
Enjoyed Most
It was a good, relaxing experience. The food at Paddy's Irish Pub was delicious! The staff was helpful. The complimentary wine tour was informative and enjoyable. However, as we walked through the "resort", we saw wine glasses and food packaging left out. The staff should be more "on it" with keeping things tidy, esp. if we're being charged parking fees and resort fees. The pool area still had dirty towels, wine glasses, etc. left out the next morning. It wasn't a pretty sight. During this pandemic, the fitness center was out of sanitizing wipes. There should be sanitizing stations throughout the resort.
Tameka
Sep 11, 2021
Snellville, GA, USA
Enjoyed Most
Mother’s Day weekend with sisters and adult children. All Staff we encountered went above and beyond. Ate at versailles a bit pricey but good portions and our meals were really good. Also if you like an Espresso Martini, try their version. The Irish pub had good wings and sandwiches. The Wine tour was just OK but instead of doing a tasting we each choose a bottle to purchase 6 in total and received a 15% discount and went and sat out in the beautiful weather and did our own tasting. ( glasses were provided) Highly recommend the Cabernet. And the sparkling wine was crisp and delicious. The grounds are beautiful. We walked the nature trail and around the golf course. The pool is also very comfortable and the staff on point. ONLY COMPLAINT is we sat out by the the fire pit area near pool both Fri and Sat nights and both nights a staffer came and abruptly shut the fire pit around 9:30 and 9:40 when several ppl were out enjoying the evening weather the conversation. I understand there are a few room windows in the vicinity but this area should be allowed to remain until at least 10:30 pm or relocated to a more secluded area. Would return
Other Comments
Uber availability on the weekend to go back to the airport kept showing cars unavailable forcing my sister to take a car service for $140 one way to Atlanta airport @50 miles. On Monday we arranged to do the same and just as the car was arriving for $140 , I looked and Ubers were showing availability at $60 and $90 xl. Live and learn.
kathy
May 11, 2021
Ronkonkoma, NY, USA
Enjoyed Most
We celebrated our 50th wedding anniversary and everything was perfect. This was a phenomenal eat.
Sheila
May 08, 2021
Crossville, TN, USA
Enjoyed Most
Front desk not trained, communications issues, etc. Some employees in other areas excellent.
Pam
Aug 31, 2020
Louisville, KY, USA
Enjoyed Most
Great golf available, good restaurants, interesting wine tasting. Premises are beautiful. Expensive!
Colin
May 13, 2021
Denver, NC, USA
Enjoyed Most
Chateau Elan is nothing short of a hidden gem. The resort was beautiful and well maintained. Fireplaces and Fire pits sprinkled around the lobby, spa and outside added a cozy ambiance. The staff was friendly and helpful. The rooms were well cleaned and spacious. The food was delicious.
Other Comments
I would recommend leaving the Inn and eating at Paddy's, Sarezen's Bar and Grill (located at the golf club) and Fluer de Lis (located at the Spa). We found the prices a bit lower, and the ambiance and menu selections better. The $40 wine tasting is a must-do.
Tracey
Apr 26, 2021
Ladson, SC, USA
Enjoyed Most
Beautiful hotel! Staff and service were excellent! Can't wait to go back!
Patsy
May 11, 2021
Statesboro, GA, USA
Enjoyed Most
Lovely place. Great restaurants, great golf courses.
Gerald
May 15, 2021
Brooksville, FL, USA
Enjoyed Most
I had an absolutely amazing time! The resort and staff were awesome. The winery itself was absolutely beautiful! I will certainly be returning.
Stephanie
Apr 26, 2021
Clinton, MS, USA
Enjoyed Most
Wonderful
Vianna
Mar 15, 2021
Canonsburg, PA, USA
Enjoyed Most
Celebrated our anniversary and we really enjoyed the stay. Nice resort, nice assortment of things to do, and the staff was very friendly.
Jitu
Apr 19, 2021
Woodstock, GA, USA
Enjoyed Most
Great
Rasheed
Mar 17, 2021
Buford, GA, USA
Enjoyed Most
Great experience. The grounds were exceptionally clean and plenty of covid precautions set into place.
Ashley
Mar 17, 2021
Calera, AL, USA
Enjoyed Most
Reservations required for almost all restaurants and services. Need more walk in options
Kelly
Apr 04, 2021
Decatur, GA, USA
Enjoyed Most
We planned a girl's trip and enjoyed everything about the resort!!
Other Comments
The wine tasting and Daily tour was fantastic!
LaToya
Apr 19, 2021
Greenville, SC, USA
Enjoyed Most
No issues at all with the travelzoo booking with chateau elan. Great deal on the hotel and resort credit.
Kyle
Apr 07, 2021
Atlanta, GA, USA
Enjoyed Most
The facility is beautiful and lots to do near the resort.
Best for a two-three night stay just to relax. The Travelzoo deal is very worth it. Sure wish the toilets were the higher model; felt like we were doing squat exercises. Enjoy!
Larry
Apr 09, 2021
Myrtle Beach, SC, USA
Enjoyed Most
This was a girls trip for my birthday. Michael at the front desk was so helpful and Cardi S! Also I think our shuttle drivers name was Sean. Very friendly very engaging! Really enjoyed our time there! Plan to go back.
Nancy
Apr 02, 2021
AshevilleAsheville, NC, USA
Enjoyed Most
Pleasant
Other Comments
Geared towards conferences... food and beverage overpriced. Chateau course was in poor shape, but will improve as the Spring weather continues to warm.
Charles
Mar 13, 2021
Spartanburg, SC, USA
Enjoyed Most
Beautiful place that focuses on the experience. We enjoyed every minute! Safety protocols were reassuring.
Laura
Apr 05, 2021
Greensboro, NC, USA
Enjoyed Most
It was well maintained
Other Comments
Everything was overpriced for the value delivered.
Wade
Mar 15, 2021
Belton, SC, USA
Enjoyed Most
Afternoon tea was very nice.
Other Comments
The wine produced at the Chateau is very good.
Amy
Apr 24, 2021
Myrtle Beach, SC, USA
Enjoyed Most
Absolutely beautiful setting and the Inn and Winery was spectacular. The staff made us feel like royalty. Such a great getaway!
Dianna
Apr 16, 2021
Charlotte, NC, USA
Enjoyed Most
Enjoyed our relaxing stay. Friendly staff and great spa!
Angie
Mar 18, 2021
Peachtree City, GA, USA
Enjoyed Most
Went there to celebrate my sister over a relaxing few days with spa treatments and good wine!
Noni
Apr 03, 2021
Atlanta, GA, USA
Enjoyed Most
Had a lovely visit to the chateau & winery. Very friendly staff & service in beautiful surroundings. Wines were delicious & the food was very good at Paddy’s. We would have liked to try Marcs, Fleur de Lis & the spa but there was no availability during our stay. Unfortunately due to to the pandemic we decided against booking reservations in advance but I highly recommend it especially on weekends.
Other Comments
Although our room was nice & beds were very comfortable, the toilet moved every time we used it & made very loud noises, room 261 definitely needs some work in the bathroom!!
Noelle
Nov 02, 2020
Porter, IN, USA
Enjoyed Most
We had a wonderful time,everything at this property was 5 stars
DANIEL
Oct 24, 2020
Springfield, TN, USA
Enjoyed Most
Very nice resort. Wine tour with Sarah and tasting were very good experiences.
Vance
Mar 12, 2021
Wilmington, NC, USA
Enjoyed Most
Lovely experience. But is a resort with resort prices, but a special treat for a weekend. We ate at Paddy’s and the Grille. Staff were all wonderful and attention to COVID-19 very carefully done.
Other Comments
I felt the spa was way overpriced for what was received during COVID. There were no openings to use the hot tub all day. Water and snacks weren’t offered - but they were behind the desk if you knew to ask (I didn’t know). The bathroom showers had hair in large amounts on the drains. I wouldn’t do it again at this time for $169 for a basic facial. The restaurant was gorgeous though!
suzanne
Oct 26, 2020
Hendersonville, TN, USA
Other Comments
I was slightly disappointed by the $16 charge for self parking. Considering there was one very small lot above the hotel that required you to carry your luggage up and down the steps, was not great. I think the self parking should have been complimentary.
Joseph
Oct 15, 2020
Fayetteville, GA, USA
Enjoyed Most
Pretty location and Inn room.
Other Comments
amenities closed or restricted. Food costs at restaurants very high. Parking was hard to find due to having many outside groups using the facilities for weddings, pumpkin fest, and homecoming dances.
David
Oct 26, 2020
Franklin, TN, USA
Enjoyed Most
the staff was superb, very friendly and helpful. rooms were comfortable with a spacious bathroom. the breakfast buffet and steakhouse were good but way overpriced. it is a resort so to be expected i guess.
dan
Feb 22, 2021
Marietta, GA, USA
Enjoyed Most
Very nice resort and an absolute value for your buck
Jack
Oct 16, 2020
Lebanon, TN, USA
Enjoyed Most
Nice getaway. Adhered to corona virus safety measures. Friendly, accommodating staff.
joann
Sep 21, 2020
Saint AUG, FL, USA
Enjoyed Most
Beautiful property with amazing customer service. All the food we had was fantastic!
Jillian
Oct 12, 2020
Tampa, FL, USA
Enjoyed Most
I loved the winery and really enjoyed the tasting. I had a good dinner at the Irish pub, as we could not get a reservation in either of the restaurants.
Other Comments
I specifically requested not near the elevator and my room was right next to it. It was a handicap room and there was a hair ball in the bathroom.
Robert
Feb 17, 2021
Louisville, KY, USA
Enjoyed Most
No hot tub, no pool. Restaurant was incredibly expensive. I do not like muscadine wine. The Irish Pub was great. The Par 3 golf course was great. Bicycles were good but really nowhere to tide
Scott
Nov 06, 2020
Hendersonville, NC, USA
Enjoyed Most
Wonderful! Gorgeous golf and the caught the last of the fall autumn splendor
Brenda
Nov 12, 2020
Jacksonville Beach, FL, USA
Enjoyed Most
very classy place w/very attentive staff and facilities to just sit and enjoy the ambiance
Other Comments
staff was very helpful and since the place is large ... that helps. Koray (at entrance) was a terrific resource on every occasion w/information, help, and a smile .... evident, even w/a mask!
Mike
Oct 26, 2020
Franklin, TN, USA
Enjoyed Most
We enjoyed our stay
Cheli
Dec 07, 2020
Morganton, GA, USA
Enjoyed Most
Very nice place. Great wine tasting with 7
different wines.
Patrick
Oct 22, 2020
The Villages, FL, USA
Enjoyed Most
Great
David
Oct 16, 2020
Savannah, GA, USA
Enjoyed Most
Beautiful resort - grounds were immaculate, the hotel staff very accommodating, and beds were super comfortable!
Other Comments
Very noisy couple in room next-door that kept us up from 1 - 3 am. But the hotel was most considerate - moved us to a suite and even gave us a free bottle of wine. Also, Hurricane Sally rained out most of our plans.
Jeanne
Sep 18, 2020
Denver, NC, USA
Enjoyed Most
The area was nice.
Other Comments
Restaurants were mediocre at best but the prices were very expensive. Same for the wine.
patrick
Oct 18, 2020
St. Augustine, FL, USA
Enjoyed Most
It was wonderful however we were overcharged and are needing to work that out which puts a damper on the weekend. If we work out our overcharges I’d give it a higher rating for value for the money
Julie
Feb 18, 2021
Mooresville, NC, USA
Enjoyed Most
The perfect couple get away. Relaxing, beautiful, great food and great wine. I would recommend and i hope to return.
Michael
Feb 28, 2021
Guntersville, AL, USA
Enjoyed Most
Nickeled and dimed to death. Not clear on additional charges at winery. Just up the price on the whole facility and don't charge $15-20 for parking when there's no where else to park. Additional charge (2% on credit card usage) is unacceptable. Won't be back.
Joan
Oct 14, 2020
Sharpsburg, GA, USA
Enjoyed Most
was a wonderful getaway and the resort seemed very cautious and prepared for the current covid situation
Other Comments
There was a small price difference from the travelzoo quoted price. The Hotel said it was taxes but our quote from travelzoo also included taxes We didn’t get anywhere with the front desk staff on this difference despite showing our email proof
Angela
Dec 01, 2020
Crystal River, FL, USA
Enjoyed Most
Breakfast at the golf club was very nice and server Diane was spectacular.
Other Comments
Forced to wear mask, shower and toilet did not work properly, front desk staff would not take concern when I called, told me to “call back”. Not enough seating outdoors at winery. Not enough staff to handle crowd at winery.
Brian
Nov 30, 2020
Tallahassee, FL, USA
Enjoyed Most
The hotel was beautiful! The winery and tasting were amazing.
Other Comments
I’d recommend doing your own tasting, not the tour and tasting. Food was expensive on site. I’d look for other dinner and breakfast options off site in nearby Braselton.
Lee
Oct 26, 2020
North Augusta, SC, USA
Enjoyed Most
Lovely property with activities such as tennis, golf, spa, and on-site winery. Safe Covid procedures.
Other Comments
They do add a hefty parking fee (even for self-parking) on top of Resort Fee.
Kim
Oct 23, 2020
Seneca, SC, USA
Enjoyed Most
Chateau Elan is our favorite Georgia Staycation. Our stay was perfect! We brought ALL of our linen due to Covid. I felt so much better once I saw how the CDC guidelines were in place throughout the resort. We celebrated our 17th Wedding Anniversary and loved every minute of our stay. I ♡ the remodeling! The staff is always courteous and professional. Mid week is our favorite time to visit. Looking forward to the next visit. RELAXED & REFRESHED
Lynette
Feb 27, 2021
Marietta, GA, USA
Enjoyed Most
Beautiful resort with great service and great experience.
Kathleen
Oct 19, 2020
Bradenton, FL, USA
Other Comments
Delicious wine
Sherie
Sep 23, 2020
Ayden, NC, USA
Enjoyed Most
Food at Paddy’s was good , but ridiculously overpriced.
Other Comments
Non functioning ice makers, vending machines with warm, 12 oz cans for $2.
Added parking fee without confirming that I actually had parked a car.
Bar doors locked for COVID limiting, with no door manager, leaving a confused group of guests arguing over who’s next.
Vaughn
Oct 12, 2020
CantonCanton, GA, USA
Enjoyed Most
Parking fees are too way for where you are allowed to park. There should be no parking fees.
Samantha
Oct 15, 2020
Concord, NC, USA
Enjoyed Most
Great experience from moment we arrived. Exceptional customer service.
Gregory
Feb 17, 2021
Peachtree City, GA, USA
Enjoyed Most
Booked this online from Travelzoo. It was wonderful. They practiced social distancing and wearing of masks. The place was great, the activities were great and the food was excellent. Really enjoyed the stay, the wine tasting, the pool, the tennis courts, and the golf range. Looking forward to coming back later in the year.
Other Comments
I would highly recommend this resort for anyone who wants to get away and be in a safe place with a lot of activities and great food.
Edward
Jul 30, 2020
Marietta, GA, USA
Enjoyed Most
Beautiful property ... wine in evening in front of the Chateau was great. Amazed at the value for bottles of wine. Would return except for distance from home.
GERARD
Aug 03, 2020
HOLIDAY, FL, USA
Enjoyed Most
My wife and I have worked, in the past, for 10+ years at Ritz Carlton properties so we know excellence
. This property is on this level of excellence. We had to cut our trip short due to hurricanes in our hometown but will definitely be back. Excellent value and ambiance!
William
Aug 26, 2020
League City, TX, USA
Enjoyed Most
Beautiful resort and excellent restaurants and bars. Superb wine tasting experience. All the staff members were great! Everything was perfect.
Patricia
Jul 07, 2020
FORT MYERS, FL, USA
Enjoyed Most
Beautiful hotel and grounds
ron
Jul 15, 2020
holiday, FL, USA
Enjoyed Most
beautiful property!
Debra
Jul 16, 2020
El Paso, TX, USA
Enjoyed Most
Great mini vacation. Especially enjoyed Louis' House of Bourbon
Other Comments
The staff made you feel like they were so pleased to fill any request.
laurie
Jul 18, 2020
Greenville, SC, USA
Enjoyed Most
Beautiful resort with amazing views. Great getaway weekend to relax. Our only complaint was that the website was the only place to get information about the activities offered at the resort .
Sue
Jun 29, 2020
Destin, FL, USA
Enjoyed Most
amazing time but food service needs a little help
Other Comments
beautiful place!
shannon
Sep 02, 2020
St. Simons, GA, USA
Enjoyed Most
This was not the best stay I’ve had at Chateau Elan. There were a few things that made my stay very unpleasant and unsatisfying. To start, the room I was in, double and one of the beds did not have a sheet. I had to make the bed myself due to COVID which was unacceptable. Also, I was disappointed there were not any courtesy bottled water. I’ve been to Callaway Gardens Resort this summer and they gave 2 bottled waters per day. Last but not least our next door where someone was playing extremely loud music until 10pm. I was surprised the hotel was unable to get them to be quiet sooner. On a good note, I would like to commend Pam at The Versailles restaurant for her excellent customer service.
Other Comments
For a resort I expected much better customer service at the front desk in regards to check in. Hopeful that my stay booked for August 20th and August 21st with my husband makes up for this last visit on July 10th and July 11th.
Ann
Aug 03, 2020
Duluth, GA, USA
Enjoyed Most
It was exceptionally clean. Furnished nicely with easy clean fabric. Everything was just awesome. They gave special attention to our celebration. Just relaxing environment
Other Comments
I appreciate your time and attention to cleanliness and safety. You rock
carolyn
Jul 08, 2020
Ellenwood, GA, USA
Enjoyed Most
It was an amazing experience. The winery/resort was absolutely amazing.
Oluwatoyin
Jul 27, 2020
Norcross, GA, USA
Enjoyed Most
My sister and I came to Chateau Elan for my Birthday! We had a very relaxing, and fun time here. We rode bikes, went to the pool, went on the wine tour, and worked out in the fitness center. The staff were very helpful and friendly. I will be coming back again, hopefully this COVID thing will pass. I would recommend chateau Elan to my Family and friends.
Other Comments
Great Resort
Jacelyn
Jul 12, 2020
North Port, FL, USA
Enjoyed Most
The resort was fabulous, only left one time in 3 days.
Susan
Sep 16, 2020
Murrells Inlet, SC, USA
Enjoyed Most
Overall fair. The staff was generally unhelpful, to get any information required a lot of questions and you would be frustrated to find out basic information about hours or locations. The staff claimed everything could be booked online, however, nothing was available online, but if you showed up to activities, they were always surprised online was not working. Surprisingly, every time we tried to do a wine tasting, they were too full. The room was small but comfortable and clean and the pool and grounds were nice.
Madeline
Jul 27, 2020
Raleigh, NC, USA
Enjoyed Most
This place is amazing! So glad Travelzoo had this deal!! Otherwise I would have not known of this place! What a gem! What a fine!
tammie
Jun 30, 2020
Goose Creek, SC, USA
Enjoyed Most
A nice quick getaway. Good food and wine. Transported to Paris in Georgia
Melanie
Jun 30, 2020
Marietta, GA, USA
Enjoyed Most
Beautiful setting. Many things to do and they did a great job sanitizing and keeping the many facilities clean.
Other Comments
Room was a little small. Furniture to big for the room. I am 67 years old and it was very difficult to get in and out of the tub to take a shower. No trash cans to pick up after yourself in common areas. Great job keeping everything sanitized. Very friendly staff.
Deborah
Jul 10, 2020
St. Petersburg, FL, USA
Enjoyed Most
Restaurants: The Marc was very disappointing. Quality of food subpar. Would not recommend at all. Paddy’s Pub was fun and staff was friendly and fun. Food was very good. We had a good time at Louis House of Bourbon.. they carry some high end bourbons. GOLF: golf was excellent. Would highly recommend for golf weekends. Staff very knowledgeable and friendly. SPA: We went during Covid rules so unfortunately not all amenities were available. Will go back to try again. WINE: Enjoyed the wine tasting. With a choice of 7 wines we ere able to enjoy and sample their different varieties.
Other Comments
Would go back to the resort for Golf and Spa. If the races are in town that would be a great bonus. Would recommend dining elsewhere.
Patti
Aug 17, 2020
Melbourne, FL, USA
Enjoyed Most
Chateau Elan is lovely, because of COVID 19 the hot tub was not open and that was my main reason for going.
Andrea
Aug 03, 2020
Augusta, GA, USA
Enjoyed Most
Excellent customer service. The atmosphere/ambience was awesome. Really enjoyed the day by the pool and the bike riding.
Lurlene
Jul 13, 2020
Hiram, GA, USA
Enjoyed Most
Overall it was pretty good. You need to go there understanding that you will pay top dollar for drinks and food. However, both were very good. The downsides included: as we found out, masks are NOT required as a number of guests were not wearing them while walking around, the pool chairs are not set 6 feet apart, we tried twice to enjoy a wine tasting after standing in a very long line both times and then being turned away (suggestion: put up a sign that says no tastings available so your guests don't need to stand in line just to be turned away), $16 a night just to self park your car on their large outdoor parking lots is a little crazy, tried to walk the nature trail, however it is not marked well and we gave up.
Other Comments
The pool is nice (but again, the chairs are set too close). The wait staff at the pool is excellent. I wish I would have gotten his name, but the young gentleman (with the longer hair) who waited on us was very very good.
Gary
Aug 04, 2020
Canton, GA, USA
Enjoyed Most
It’s a beautiful place and if we had t had to scramble to find food it would have been more relaxing.
Other Comments
Could not get any food on the resort. Probably due to Covid-19. But even room service no one ever answered the phone. It was awlful. We had to go off the resort to get any food. They need more staff .
Tina
Jul 20, 2020
Shelbyville, KY, USA
Enjoyed Most
Our rooms were very clean, however, a/c did not seem adequate . The room never really was cool. The hallways and main common areas were cooler than the rooms. Other than that, our stay was amazing!
Pecola
Jul 26, 2020
Lawrenceville, GA, USA
Enjoyed Most
We had a great time. Jeff working the pool was very nice and extended the pool closing time for us since we got there late. Jennifer in Human Resources made it happen when the winery was closed we were able to purchase glasses and a bottle of wine. The cashier came and rung us out. Awesome experience.
Karen
Jul 28, 2020
Douglasville, GA, USA
Enjoyed Most
Fantastic first rate renovation. Some service was lacking in light of re-opening after COVID shutdown; not unexpected under the circumstances. Look forward to going back.
Rick
Jul 01, 2020
Atlanta, GA, USA
Enjoyed Most
Beautiful area and grounds. Nice pool area, comfy chairs and bar service. Room is spacious and comfortable. Bath products smell wonderful. Variety of restaurants and of course wine.
Paul
Jul 07, 2020
Ormond Beach, FL, USA
Enjoyed Most
We had a nice time- the hotel was beautiful and had a lot of safety precautions in place for the CoVID pandemic (door handle covers, hand sanitizers, 6ft spacing markers, masks worn by staff and encouraged for guest [most followed the rules])
Anne
Jun 29, 2020
Asheville, NC, USA
Enjoyed Most
Website and phone tree services not accurate. My experience would have been much better had I been aware of all the services that were open and operating. Couldn't get accurate info from website and had great difficulty reaching a live person to talk to.
Other Comments
Beautiful property.
Judy
Jul 15, 2020
Vestavia Hills, AL, USA
Enjoyed Most
Chateau lived up to our expectations. We thoroughly enjoyed our stay and would recommend it highly.
Other Comments
Enjoyed the wine and the tour.
Sal
Jul 25, 2020
Clearwater, FL, USA
Enjoyed Most
This resort was superb! The staff was very accommodating. I would definitely go back! Thank you Travelzoo for posting this great deal!
Larry
Jun 28, 2020
Kings Mountain, NC, USA
Enjoyed Most
It was so beautiful. I would recommend it to anyone.. food was a little expensive but worth it. Great quality and portions were adequate.
June
Jul 10, 2020
St. Petersburg, FL, USA
Enjoyed Most
We enjoyed our stay especially during this trying time. Everything and everyone made us feel safe and
the cleanliness of everything was very much appreciated.
Ruth
Jul 20, 2020
Ocala, FL, USA
Enjoyed Most
Great price for this type of hotel, but for being rated 4 stars it was not even close. Maybe three stars.
Other Comments
restaurant choices and food items were limited so we decided to eat most of our meals outside resort.
Michael
Jul 03, 2020
Saint Simons Island, GA, USA
Other Comments
Beautiful and very relaxing. Definitely go during the week as the crowds were pouring in by Friday.
Linda
Jun 28, 2020
Swainsboro, GA, USA
Other Comments
The hotel was really prepared for COVID-19 crisis with doors with hand sanitizers, self cleaning elevators buttons...felt safe there!
Katia
Jul 13, 2020
Atlanta, GA, USA
Enjoyed Most
loved it
Patrick
Aug 07, 2020
Beaufort, SC, USA
Enjoyed Most
Not this trip
Other Comments
Booked room for my son & his new bride. They arrived around 11pm after the wedding. Once in room, loud noise (people) partying outside. Front desk rang room about a found cellphone but belong to person who stayed in room the night before. Ac wasn’t working in room either.
Rodney
Aug 24, 2020
monroe, GA, USA
Enjoyed Most
The resort was beautiful! The food delicious! The wines excellent! Loved the Tempranillo!
Other Comments
We did the Royal Tea at 2:00pm in the atrium and it was really nice! However, the sun was beating down on us so it was very hot, especially with drinking hot tea. Also the sun did melt some of our petite desserts. Maybe try to have it set on the sides when the sun is blaring down.
cyndi
Jul 20, 2020
Jacksonville, FL, USA
Enjoyed Most
The property is beautiful. Our room was spacious and comfortable.
Other Comments
Without the Travelzoo price, it would be too expensive. I was unhappy with the fact that although there were signs that masks were mandatory, most of the guests were not wearing masks.
Barbara
Jul 04, 2020
Spring Hill, FL, USA
Enjoyed Most
Nice long weekend away.
Other Comments
Billing error for pool services, but that was handled quickly and efficiently.
Lois
Aug 24, 2020
Johns Creek, GA, USA
Enjoyed Most
Our stay was very nice. The resort is very beautiful.
Debbie
Jul 25, 2020
Soddy Daisy, TN, USA
Enjoyed Most
Nice property, but was more of a banquet/conference venue vs. a winery/resort experience we were expecting.
Robert
Sep 08, 2020
Dallas, GA, USA
Enjoyed Most
The accomodations were great. And what a great value thanks to travelzoo! We took advantage of the waived resort fees by taking a winery tour and playing the par 3 course. It was a blast!
Jennifer
Jul 04, 2020
Maryville, TN, USA
Enjoyed Most
We absolutely loved our experience at Château Élan , the staff was super nice especially Jesse at the mark restaurant Bar ! Our room was perfect , the food was wonderful although very expensive I would defiantly recommend packing a cooler for your room there is also a mini fridge which was a plus
Our only complaint was at check in we were very confused where our room was located and took us about 20 minutes to find and not having any bottle water in the room when we arrived .
We plan on going back next year , it was a wonderful 25 th anniversary trip and we met so many nice people even with social distancing.
James
Jul 13, 2020
Ormond Beach, FL, USA
Enjoyed Most
This is a beautiful resort with lovely rooms and very attentive service. It was a good value with the special through Travelzoo, but ordinarily would be on the expensive side, especially food and drinks. Great golf!
Carl
Jul 01, 2020
Hendersonville, TN, USA
Enjoyed Most
A beautiful location. Wine tasting was outstanding! Most people were adhering to mandatory mask mandate.
Mollie
Sep 02, 2020
Birmingham, AL, USA
Enjoyed Most
Booked thru TravelZoo. Had a great time. Staff was excellent and responsive. Covid-19 restrictions were a hassle but that's not the fault of the Chateau. Beautiful grounds for relaxing and sipping wine from the winery. If another deal comes my way I'll visit again.
Don
Aug 07, 2020
Weaver, AL, USA
Enjoyed Most
The hotel is nice, rooms are spacious and nicely appointed. Service seemed “a bit off”, but this could be due to Covid-19 safety regulations. Interesting variety of guests. Many seemed to be “somewhat local” and enjoying the hotel “for the day”. I booked a Premium Winetasting for two in advance for 5:00 p.m. and expected someone to go over the wines and explain them. We simply stood in a line, walked up to a bar and picked one off the menu 7 times. The food was pretty good at the Marc Restaurant, but was expecting more of a “white tablecloth” experience for the prices we paid. We sat on the enclosed patio.
Leigh Anne
Jul 01, 2020
Mountain Brook, AL, USA
Enjoyed Most
I didn’t like being charged $16 per day to self park my car.
Other Comments
Wine tour was cut short by another event, not a good value.
alan
Jul 12, 2020
St. Simons, GA, USA
Enjoyed Most
Drinks were pricey but good. Not overcrowded like other resorts. quiet at night.
Thomas
Jul 28, 2020
Suwanee, GA, USA
Other Comments
Everything was good, but the food, unfortunately, was not. Fish was cold, thin, and lacked flavor. When we sent it back the dish was returned without the brussel sprouts that we put on the plate before we sent it back. The steak was tough and overcooked. The seasoning on the food was lacking. The best dish was the Brussel sprouts.
linda
Sep 17, 2020
Miramar, FL, USA
Enjoyed Most
We were there 4 years ago and enjoyed the place but now it is much more beautiful. Great job with the renovation. We did request every restaurant while there and was fairly disappointed with the quality of the food. The service was great in all of the places but the food was mediocre. Nothing special, nothing outstanding, and definitely not worth the money. I wish the quality of the food was as high as the quality of the resort.
Other Comments
As mentioned above we wish the quality of the food was better. Especially when going to a resort like this you hope that the food would be great since it is not so easy to venture out for meals. It is great to be able to stay at a place and not worry about leaving it for any reason. But you also want to eat great quality food- especially when the food was not inexpensive. We were also disappointed to see the coffee shop to be closed so early. One evening we were not in the mood to sit in a bar and drink and just wanted to order coffee and teas and sit around and talk and there were no options. Also you have that great space downstairs on the other side of the restaurant that would be great to sit and have coffee and drinks. It would be great if you would have table service there- at least in the evening. We were at the bar/restaurant upstairs one evening and they had to turn people away due to limited seating due to Covid. It would have been great for everyone that was turned away to have another place to drink and socialize. Also we did go to the pub. The food was the best food that we had at the resort but the reatuarnt wasn't that clean. The window seals were dirty and there were big spider webs in some of the corners the windows. But great job with the Covid things that you did at your resort- the camera/temp check at the front door, sanitizers everywhere and the sanitizing touch door stickers.
Joyce
Aug 04, 2020
Tampa, FL, USA
Enjoyed Most
The staff was extremely kind and accommodating. We were greeted daily by various staff members, and constantly asked how things were going. Their friendliness excelled my expectations. I will definitely visit again!
Rhonda
Jul 02, 2020
Blythewood, SC, USA
Enjoyed Most
Absolutely beautiful resort.
Other Comments
Our room had a few tiny cleanliness issues but I would still give them a 5 star review.
Nicole
Jul 06, 2020
St. Petersburg, FL, USA
Other Comments
Service, rooms not up to previous standards with linens
People in dining room in bathing suits.
Barrie
Jul 06, 2020
Virginia Beach, VA, USA
Enjoyed Most
We thought the overall experience was great. We had reservations at The Marc restaurant on Saturday. I thought it was over priced for what you got.
Adriane
Jul 13, 2020
Melbourne, FL, USA
Enjoyed Most
Paddy’s!!! Loved that bar!!
Other Comments
Just underwhelmed. Mattress very uncomfortable
Amy
Jun 30, 2020
LexingtonLexington, SC, USA
Enjoyed Most
Totally enjoyed the experience. Golf was good w/excellent cost. (A plus). Restaurants good w.excellent service.
Dennis
Jul 04, 2020
Bluffton, SC, USA
Enjoyed Most
I planned a family reunion here for a long weekend in conjunction with my son’s golf tournament which was taking place on property. I was frustrated with the service and lack of communication even before I arrived. It was extremely difficult to even reach someone to talk to. After calling and selecting the menu options, I was placed on hold for long periods of time and then hung up on. Then I had to repeat the process again and again. I was told they had higher than normal call volume. There is not a separate phone line for restaurants, front desk or the pro shop.
Once I did get through I was told it was too late in the evening to make reservations at the restaurants and I would need to call back the next day. I did call back yet again only to find out the restaurants were fully booked for Friday, Saturday and Sunday evenings. Thankfully I persisted and asked for a restaurant manager to call me back. Max from the Versailles came to my rescue. We ate dinner at the Versailles restaurant twice thanks to the restaurant manager, Max. He and his staff seemed to care about providing excellent service.
The coffee was great at Le Petite Cáfe off the lobby as long as you don’t mind paying $5 for a drip brew. The pool food was poor and I would not recommend it. I love ordering food poolside especially when my kids are with me. I don’t mind spending $15 for a hot dog or burger by the pool but I do expect quality. This food was a disappointment. The menu was limited - pitiful but expensive salads, no option for any type of fish or shrimp in a taco or sandwich option. It was basically a kids menu offering a pizza, burger and hot dog. The Cheeseburger was dry and had zero flavor. My 5 year old daughter ordered the hot dog which came shriveled. Neither were worth $5 much less the hefty price tag. The following day my husband tried the cheese flatbread and said it was good. I enjoyed and recommend the frose. Service was top notch by the pool Friday. Saturday and Sunday were busier and staff had a hard time keeping up.
I highly recommend eating at the pro shop grill, Sarazen’s Bar and Grille. The mahi-mahi tacos were fabulous and my son and nephews said the cheeseburger was one of the best they’d ever eaten. The salad was also very good. We dined in twice and ordered curbside (to take to the pool) and the food and service were on point each time.
We were not able to eat at Marc’s, not because we didn’t want to but because it wasn’t available. Also it closes on Sunday so be aware of that when you book a weekend here.
The hotel has ceased room cleaning due to COVID-19 which is understandable. However, we called 3 times in one day continuing to request fresh towels and extra soap before we received it in the evening. Maintenance came promptly to replace an entryway lightbulb and the mini fridge which wasn’t cooling.
Overall the hotel is beautiful and the renovations are gorgeous. The management needs to work on customer service in multiple areas, attention to detail, and offering the quality of food that matches the price tag. I would not plan another family reunion here because I cannot trust the service or food will be up to par.
Nikole
Aug 11, 2020
Saint Charles, MO, USA
Other Comments
The wait time for food and beverages was consistently too long throughout our stay. I ordered lunch by the pool and the turkey wrap took an hour and a half (just a wrap - nothing to even cook). Then, for dinner, we waited over 2 hours for our food. This was after we learned of all of the restaurants on site, only one was open. (perhaps due to covid but I can't be sure). Also, note that the restaurants close very early! We couldn't order a drink with our dinner after 9pm because the bar had closed. However, I will note that they gave us a bottle of wine on the house for our wait. I encourage people to give it a shot if they're interested in staying, but I did not feel like the value was reciprocated for the price we paid.
Charlee
Jun 30, 2020
Lawrence, KS, USA
Enjoyed Most
Our 2nd girlfriend STAYcation at Chateau. Just sitting poolside and fireside was wonderful.
Other Comments
Things to note: You have to request housecleaning (it is not automatic at this time) and their is a $16/day self-parking charge. Also, it appears that the onsite restaurants (at least the sports bar) are operating with scaled down menus.
Jennifer
Jul 29, 2020
College Park, GA, USA
Enjoyed Most
One of the best experiences by far.
Wilfred
Jul 03, 2020
Madison, AL, USA
Enjoyed Most
Dining at Versailles was spectacular and the golf was great. All the wines we tasted were enjoyed by all!
Robert
Aug 29, 2020
Tallahassee, FL, USA
Enjoyed Most
We spent our anniversary weekend at the beautifully renovated Château. Our room was very spacious and bed very comfortable. We enjoyed lots of activities like the use of the complimentary bikes, wine tastings, dinner at Paddy’s Irish Pub, relaxing by their huge pool and hot tub. We took nice long walks around the grounds and just enjoyed the resort’s natural beauty. Due to the recent re-opening from Covid, many of the restaurants as well as the spa were not open yet. We will definitely be coming back for another visit in the near future!
Dahianna
Jun 03, 2020
Orlando, FL, USA
Enjoyed Most
The hotel is wonderful and the room was amazing! The staff was very knowledgeable and friendly - in particular, Kevin at the front desk was great!
Tanya
Sep 08, 2019
Shalimar, FL, USA
Enjoyed Most
Great time!
Ryan
Jun 08, 2020
Lawrenceville, GA, USA
Enjoyed Most
Celebrated my birthday
Other Comments
Wine tasting was very nice.
Marlene
Jun 18, 2020
RoswellRoswell, GA, USA
Enjoyed Most
My husband and I traveled to Georgia for a vacation getaway. This resort was perfect for us as there were three golf courses, a large pool and winery. There was limited staff because of COVID-19 so limited services were provided. Not what I would have expected from a top rated resort. The resort itself was beautiful and we had a wonderful time just relaxing.
Kimberly
Jun 27, 2020
Dayton, OH, USA
Enjoyed Most
Good dinner. Safe and quiet
Robert
Mar 01, 2019
Concord, NC, USA
Enjoyed Most
Wanted just a rest and relaxation get away. Staff was amazing and met every request needed from directions, shuttle transportation, etc.
Other Comments
Don't be concerned about all of the renovations, even with the workers on site, the amazing staff made up for it with excellent customer service. Once place is complete it will be absolutely amazing!
La Guardia
Nov 12, 2019
Baton Rouge, AL, USA
Enjoyed Most
Amazing location ,room and service.Everything was outstanding.
Other Comments
Very nice location great room and service.Just amazing
Maria
Oct 03, 2019
Ruskin, FL, USA
Enjoyed Most
The Versailles Restaurant was delicious. We went to the Friday evening buffet and the breakfast buffet and both meals were great.
Lasheria
Feb 19, 2019
Social Circle, GA, USA
Enjoyed Most
Lovely short break with friends.
Bernice
Jun 23, 2020
Morrisville, NC, USA
Enjoyed Most
Third stay -- always rqst same pool view room in quiet zone. Different atmosphere due to covid w/ no daily maid service but still enjoyed being there. Food is always delicious 5star quality.
Other Comments
Staff is very efficient & covid-aware. Hoping our next visit will be even better with full access to spa.
Marsha
Jun 20, 2020
Arlington, TX, USA
Enjoyed Most
Visited as a special occasion celebration. The spa and winery were excellent. Staff was helpful and the property took adequate steps to prevent the spread of COVID-19.
Keith
Jun 25, 2020
Peachtree Corners, GA, USA
Other Comments
Called twice about the ice machine not working on the third floor and nothing happened. Several other guests were unhappy, but I do understand you have just re-opened. We look forward to coming back when you are completely open, and the winery and spa massage service was incredible. Thanks.
Michael
Jun 18, 2020
Knoxville, TN, USA
Enjoyed Most
The hotel and grounds were beautiful. However, due to the restrictions implemented due to COVID, many restaurants, the gym, and Spa weren’t open. The pool area was very nice. We were very thankful that the weather was nice so we could enjoy the pool and lovely grounds. However, if the weather would have been rainy, we wouldn’t have had anything to do but sit in our room. On nice days, there are some great options such as tennis, golf, and nature trails. The resort does provide bikes and we did take advantage of them. The roads around the area were very hilly. The bike ride was more work than pleasure and definitely not for anyone even slightly out of shape.
Bobby
Jun 05, 2020
WiseWise, VA, USA
Enjoyed Most
Beautiful resort! Lots of comfy places to sit around the atrium, lobby, by fireplace. Although the visit was during COVID, we still were able to enjoy the pool, Paddy's Restaurant, the winery, and ambiance. Rooms had been renovated and were very comfortable - nice sheets, fluffy towels, refrig, large screen TV, lots of space in room. Due to COVID, no housekeeping service (we didn't mind but would have been nice to have an extra garbage bag provided), I still disinfected areas in the room. Signs were everywhere providing arrows for walking directions, signs for social distancing, signs for only 2 in elevator at a time. Disappointed that fitness center was not open as I think the social distancing/sanitizing requirements could have been met by having a sign up list to limit number of guests in center. Website states all kinds of requirements at the pool, but nothing was enforced - no limit on people, no social distancing with chairs, site states that chairs will be sanitized and covered with plastic but not evident over four days, chairs were allowed to be saved with towels. I would have appreciated seeing staff actually doing disinfecting during the day (door handles, elevator area, common areas, etc. It's managing the perception. In fact, hardly saw staff anywhere except if taking orders for food/drink at the pool. Check in process was smooth, but uninformative (had to ask where elevator was, was not told about parking but overhead someone else mention, would have liked information about restaurants and other amenities, internet access info - in other words, was just handed my key and room number). I would most definitely stay here again, but I now know what to expect. At this time of all the restrictions with COVID, I would not pay full price for the stay and was grateful to have the Travelzoo offer.
Rhonda
Jun 17, 2020
Acworth, GA, USA
Enjoyed Most
Not all the restaurants were open. Restaurant staff overworked and meal prices were high at only full service restaurant that was open.
Valerie
Jun 20, 2020
Evans, GA, USA
Enjoyed Most
We had a great time with the premium wine tasting. I wish they had a better cheese tray for $20.00. The place only had two restaurants opened. So we went outside to find a place to eat. We would like to go back! One restaurant on the site was opened. Place was beautiful and very cleaned!
Other Comments
Please change your cheese tray with the wine tasting for $20.00. I would have preferred crackers and cheese. The only other problem was that only one restaurant at the site was opened. We had to find a place to eat outside the place.
Betty
Jun 25, 2020
Marietta, GA, USA
Enjoyed Most
From arrival to checkout, the staff was friendly and accommodating. All questions and concerns were quickly answered. Although renovations were ongoing, the atmosphere was still relaxing. The winery tour was very informative. Food at Paddy’s Pub was excellent.
Alfreda
Oct 26, 2019
Montgomery, AL, USA
Enjoyed Most
Wonderful
Nov 30, 2019
Tarpon Springs, FL, USA
Enjoyed Most
Food at the Marc Restaurant was exceptional. Staff in hotel and restaurant also exceptional.
Julie
Aug 15, 2019
The Villages, FL, USA
Enjoyed Most
Was absolutely amazing
Other Comments
Staff went over and above to please us
superb
Vianna
Dec 10, 2019
Canonsburg, PA, USA
Enjoyed Most
Our two-day package included a daily $50 resort credit and two bottles of water each day.
Water was not in the room, and we had to ask for water at the front desk. We did not get water the second day.
When getting our statement, only ONE $50 credit was included. I had to ask the receptionist about the credit for the second day. The $50 credit was applied--but only after I brought it to their attention.
Other Comments
The associate who was working the gift shop on Tuesday and Wednesday (11/19 and 10/20) was extremely personable and provided excellent customer service!
William
Nov 23, 2019
Winchester, KY, USA
Enjoyed Most
Great experience, I just I wished that the fireworks were had stayed on schedule, I missed them.
Other Comments
Overall it was a nice visit, I will come back if you advertise a good rate similar to the Travelzoo rate with the same amenities.
Agueda
Jul 08, 2019
Davie, FL, USA
Enjoyed Most
Enjoyable
Richard
Jun 13, 2020
Pickens, SC, USA
Enjoyed Most
Hotel is beautiful- just wish I could experience some of it
Other Comments
Fitness center - closed ; almost every restaurant- closed; winery - closed; no pool towels; no pool drink or food service; rooms not remade every day; pretty much skeleton operation with skeleton staff.
Margaret
May 29, 2020
Hoschton, GA, USA
Enjoyed Most
Beautiful winery just disappointing that everything was not yet open.
Other Comments
Napa Valley in north Georgia!
Diane
Jun 05, 2020
St. Marys, GA, USA
Enjoyed Most
Beautiful Property, Great wines.....elegant stay near north Georgia Wine country
Other Comments
We stayed at they iconic Chateau Elan and did a tour of 3 additional vineyards. Amazing mother daughter trip. Would highly recommend as girls trip, or for a couples trip.
Delilah
Jun 04, 2019
Columbia, SC, USA
Enjoyed Most
The location is beautiful. The Marc restaurant was a disappointment, overpriced and my meal was not good, should have sent it back. The spa was very nice, had a great massage. The room was very comfortable.
Kathryn
Dec 27, 2019
Fort Lauderdale, FL, USA
Enjoyed Most
It was a beautiful site and facility! The only thing was that it was difficult to find staff members to ask questions. There was no information pack or brochures in the room about the site (which covers 300 acres!). It was difficult to find the locations of the restaurants, spa, etc. There was no info as to when check-out time was. It is a beautiful getaway - we went when the virus panic was still going on and it was quite a bit busier than I expected. I would recommend finding when the least-busy times are and going then. The rooms are beautiful. Our room had no robes - maybe they don’t supply those to folks getting the fantastic Travelzoo offer.
Sandra
Jun 17, 2020
Aiken, SC, USA
Enjoyed Most
Golf facilities. Winery. Overall beautiful resort property. Highly recommend, particularly if you can get a good deal on rooms/room packages.
Chad
Feb 18, 2019
Knoxvile, TN, USA
Enjoyed Most
The resort was just redone and the rooms are very nice. The buffet style food was fine but wasn’t worth the price. We didn’t try the nicer restaurant Marc but Paddy’s Irish Pub was very good.
Other Comments
Would be nice if conceriege could book the winery and golf directly to charge to room instead of separate online bookings
Jenny
Dec 01, 2019
Smyrna, GA, USA
Enjoyed Most
Beautiful resort and winery. The grounds, resort and winery are modern and updated. Wonderful upscale experience.
Amy
Jun 08, 2020
Douglasville, GA, USA
Enjoyed Most
Stayed in the spa hotel (free upgrade) n took shuttle to dinner. A great place to shut the world out and still have contact with responsible adults where everyone smiles and moves at the slower pace of life. Food at 3 different restaurants was very good. Facial topped it off! One negative: 2 weeks before Christmas and no outside lights and little to no decorations inside all buildings we were in. New ownership so this might be intentional for good.
lois
Dec 14, 2019
Dacula, GA, USA
Enjoyed Most
Maybe while doing upgrades get another pool for families and have one for couples the children at the Pool was annoying people come there to drink and be couple up very uncomfortable feeling with kids around no privacy
Other Comments
The no late check out and the construction very annoying and the kids couples come there to drink and they had so many kids taking up the Pool very disappointing they need a family side and a couple side there wasted my money
matarsa
Jul 07, 2019
acworth, GA, USA
Enjoyed Most
The Winery and the salt pool
Other Comments
The hotel is great - all self contained. However, the staff has no idea what they are doing. Had at least 3 or 4 difficult encounters with staff not being able to provide information or providing inaccurate information. Very frustrating! It was as if they all started the day before we arrived. They need to take lessons from Disney or Marriott properties. Good staff makes a big difference! Main reason I would not return.
Gloria
Jun 14, 2019
Gainesville, FL, USA
Enjoyed Most
Most beautiful experience for a vacation ever. From the scenery, accommodations, staff, Otho get could have been better. Loved ever minute of our stay.
Other Comments
Bobbie Jo and dining staff were the best ever.
william
Jun 30, 2019
Hickory, NC, USA
Enjoyed Most
We were in awe of this resort. Everything about the facilities were beautiful. The staff couldn’t have been more helpful or friendly. The golf course grounds pristine.
william
Jun 29, 2019
Hickory, NC, USA
Enjoyed Most
This property is always a breath of fresh air. After sheltering in place since March, this was the perfect get away.
Other Comments
We experienced a leak on our floor the second night during our stay and had to change rooms. The property moved us to a corner suite. It was beautiful but had a bit of a pest problem. I'm assuming since the property had been closed for a while prior to our visit, creepy crawly bugs moved in. We strongly recommend more pest control.
Miriam
Jun 08, 2020
College Park, GA, USA
Enjoyed Most
Anniversary getaway
Other Comments
Enjoyed wine tasting and eating at the winery restaurant
Cathleen
Jun 12, 2020
Summerton, SC, USA
Enjoyed Most
The pool was very nice.
Other Comments
We decided to add this to the beginning of a vacation and arrived on a Sunday. There was nothing open on Monday. Even the Winery was closed.
Leanda
Oct 18, 2019
Easley, SC, USA
Enjoyed Most
The room was nice and the bathtub was excellent. However, the hotel was undergoing renovations and the entrance wasn't quite covered as it was raining. The carts to take the luggage to the room were soaked. We were not aware of this and it soaked our luggage. When I brought it to their attention they just expressed sympathy in a passing kind of way. We have stayed at this hotel before and the staff was friendlier and kinder. They must be stressed out from the renovations.
Other Comments
The restaurant The Irish Pub was exceptional!!!
Leanda
Jun 28, 2019
Powdersville, SC, USA
Other Comments
It was a nice getaway.
Kimmy
May 13, 2019
Alpharetta, GA, USA
Enjoyed Most
A lot of the resort amenities were not available and things shut down early due to COVID but we had a great time.
Alyte
Jun 13, 2020
Birmingham, AL, USA
Enjoyed Most
What a beautiful getaway! The Chateau was everything and more than I expected. Some of the amenities weren’t available due to COVID-19 but the value, etc. was exceptional!!!
Lana
Jun 18, 2020
Spring Hill, FL, USA
Other Comments
The staff was not welcoming and not very accommodating. The hotel was going under renovations and only two restaurants were open. The staff also told us the main restaurant closed at 10pm when they actually closed at 9pm. We had to go off the property to eat because of this miscommunication. Highly disappointed!
Kristilyn
Oct 06, 2019
Atlanta, GA, USA
Enjoyed Most
we celebrated our 34th wedding anniversary there - were supposed to have been traveling to Italy
Other Comments
absolutely beautiful place - very special
Sheila
Jun 15, 2020
Pulaski, TN, USA
Enjoyed Most
Beautiful Hotel with plenty of things to do on property. Staff was friendly and helpful. I would stay again.
Karen
Jun 19, 2020
Dade City, FL, USA
Enjoyed Most
Restaurant Marc service poor and food just okay. Winery and tasting exceptional
Karen
Jun 20, 2020
Orlando, FL, USA
Enjoyed Most
Great weekend getaway!
Matt
Jun 15, 2020
Atlanta, GA, USA
Enjoyed Most
This is a beautiful resort and when all the renovations are done, it will be amazing. The rooms are very spacious and the staff is very friendly and asks if there is anything they can do for you. Would love to go back again, just not on a Monday as the winery is closed.
Brenda
Nov 03, 2019
Apollo Beach, FL, USA
Enjoyed Most
One problem 6 restaurant were not open at all times.
john
Jun 16, 2020
Brooksville, FL, USA
Other Comments
Great things about the Estate: the comfortable bed, the wine tasting, the golf course, the Golf Grille service and food, and the convenient location of the Estate.
Not so great things about the stay: first, upon checking in, we encountered a not so pleasant front desk lady; second, I called the operator phone 3 times Monday morning for assistance but nobody answered the calls; 3rd, the food at Versailles, the top rerated onsite restaurant there, was less than mediocre considering the price point.
JVene
Jun 12, 2019
CONCORD FARR, TN, USA
Enjoyed Most
The wine tasting and food.
Other Comments
N/A
Richard
Jun 02, 2019
Milledgeville, GA, USA
Enjoyed Most
Atrium, grounds and the staff.
Other Comments
While things are very good now, they are just about ready to do some serious work on the hotel. Will last until sometime in November. You may have some issues with all the construction planned,
Bill
Apr 12, 2019
Mooresville, NC, USA
Enjoyed Most
We arrived at noon, which is normal checkout at the resort. They were very gracious and let us check in immediately. Our room was very spacious and clean, and the inn is beautiful. Due to COVID-19, not everything was open or fully staffed. We were able to have lunch at Paddy's Pub with a wait; however, we were unable to get a reservation for dinner at Marc at the winery. We tried calling other nice restaurants in the area and all were fully booked. We were finally able to have dinner at 8:30 at Sarazen's on the golf course, which was great even with their limited menu. I have to commend a waiter named Caleb for his excellent service. There was only one bar open in the resort at night, and there was a long waiting line due to the resort's adherence to COVID-19 restrictions. A lot of people were complaining about the wait, especially knowing how it was at the pool. The resort's web site stated they would only allow 62 people in at one time and you would be put on a wait list and called/texted when there was availability. None of that was true. There were probably 200 people at the pool with no restrictions. People were towel to towel along the pool edge and no one ever left to free up lounges until at least 7 pm. With the temperature around 90 degrees, the pool was a feature we looked forward to enjoying. I inquired about it and was told they tried it the weekend prior and people were so upset about 3-4 hour waits to get to the pool, that they stopped enforcing it. It's still a great place to stay; I just wish we had waited until things are back to normal to better enjoy a nice meal, drinks and the pool.
Marie
Jun 08, 2020
Anderson, SC, USA
Enjoyed Most
We had a wonderful experience the staff is top notch very friendly and helpful, Very friendly and helpful staff at the Sarazan bar & grille and golf staff. We were a little disappointed with the cleaning staff when they made our bed it was messy and they forgot to give us our water two days in a row . We were also a bit disappointed that the air conditioner was broken in our room for two nights it would only cool to 73° very uncomfortable and we were not offered any compensation for the issue.
Visitacion
Oct 01, 2019
Boynton BeacH, FL, USA
Enjoyed Most
We went away for our anniversary. Staff was wonderful and went above and beyond to make sure our stay was excellent. The food and atmosphere was wonderful and the grounds are beautiful
Knut
Aug 12, 2019
Fountain Inn, SC, USA
Enjoyed Most
The facility was stunning and the staff superb. We enjoyed bike riding and a free hour of tennis, and could have enjoyed the pool--all things we can do at home. The only negative is that we couldn't participate in any other winery type activities as they were unavailable or already booked by the time we checked! Not even wine tasting.
Other Comments
We ate offsite as the food pricing was high, I suppose inline with such a facility. But, an experience with apps being frozen low quality at the Bourbon Bar, and we decided not to spend $100 per meal in favor of Pat's Eatery nearby at a fraction of the cost. We went home a day early as I'm a really good cook myself and no other activities to enjoy.
Christine
Jun 13, 2020
Centerville, OH, USA
Other Comments
A beautiful resort ,gorgeous rooms and resort .... golf was spectacular ...few restaurants open because of the coronavirus but still fantastic!!!!
bethann
Jun 05, 2020
Tarpon Springs, FL, USA
Enjoyed Most
Lovely one night stay to celebrate wedding anniversary
Robert
Jun 20, 2020
Brandon, MS, USA
Enjoyed Most
Wonderful 35 anniversary
The resort was excellent
George
Aug 07, 2019
Fort Myers, FL, USA
Enjoyed Most
Great venue! Unfortunately, I thought the renovations would have been completed by the time I was going to visit and they were not so it was very noisy.
Other Comments
The Travelzoo special did stipulate 2 complimentary bottles of water and that was not the case. Also, know that the free daily resort activities are only available during the weekends. However, the staff is extremely friendly, professional, and well trained. It's a beautiful facility!!!
Margaret
Dec 07, 2019
Fayetteville, NC, USA
Enjoyed Most
Nice setting among the vineyards. I’m sure it will be better once the renovation is complete.
Other Comments
Remodel was supposed to be done mid October, it’s about 3 months behind according to an employee. Construction in and out, including the heart of the hotel. Pool bar, main dining and bar were closed. Spa was closed. Room wasn’t vacuumed before we arrived, found strait pins on carpet and in shower!
Debra L
Oct 16, 2019
Evans, GA, USA
Enjoyed Most
Love the renovations
Pat
Feb 19, 2020
Evans, GA, USA
Enjoyed Most
My wife and I were celebrating our 41 wedding anniversary and just wanted to get away from the world for a few days and relax. This location is just north of Atlanta and has a lot to offer in the area. Although we just wanted to rest and relax. We took a tour of the winery and were guided by a young lady who was great and very knowledgeable about the wine making process. We did also, go hiking one day at a near by state park. The Chateau resort has just about everything you need, winery, restaurants and swimming pool. This is a huge venue for weddings and conferences. The hotel is very large and and has lots of amenities. We just happened to be there as most businesses and hotels were opening back up from the COVID-19 issue. The housekeeping was blocked from coming into the room while we were there but they were very responsive to bring us anything we needed upon request. The resort wasn't as busy as it probably is normally especially during the work week. I can't imagine how it would be if the hotel were full. We had a great experience during our stay there and hope to return with friends and family in the future.
Michael
Jun 04, 2020
MADISON, AL, USA
Enjoyed Most
Paddy’s Irish pub
Christine
Mar 04, 2019
Peachtree City, GA, USA
Enjoyed Most
Staff was extremely friendly from the time we pulled up until we checked out. We experienced Southern Hospitality at it's best. The wine tasting was fabulous with generous pours definitely worth the price. Unfortunately, the winery is closed on Mondays.☹️
Andrea
Oct 15, 2019
Stockbridge, GA, USA
Other Comments
Expensive food and beverages
Dorothy
Jun 20, 2020
Little River, SC, USA
Other Comments
Beautiful property. Would like to return when renovations are complete.
Nancy
Oct 18, 2019
Clanton, AL, USA
Enjoyed Most
Although the hotel was undergoing extensive renovations (which we knew about from Travelzoo beforehand), the staff made us feel welcome and special. Restaurant Marc was amazing, as was the Irish pub. Enjoyed the pool and the room also!
Joan
Jul 04, 2019
St. Petersburg, FL, USA
Enjoyed Most
We went for two nights on July 4th with the grandkids; highlights were the pool and the fireworks. The breakfast buffet was excellent, and fairly priced. The live piano music, the winery and the overall atmosphere were enough to interest us in a return visit just for the grandparents!
Michael
Jul 08, 2019
Satsuma, AL, USA
Enjoyed Most
WINE TASTING WAS WONDERFUL, POOL IS NICE BUT CROWDED, GROUNDS WERE PRETTY AND TRANQUIL
Other Comments
THE PHONE IN OUR ROOM DID NOT WORK THE WIFI KEPT GOING IN AN OUT. ZERO WATER BOTTLES IN ROOM BUT THEIR IS A COFFEE MAKER GO FIGURE. i HAD TO USE MY CELL PHONE TO GET ASSISTANCE ASSOCIATE DIDN'T SEEM TO CARE ABOUT THE INCONVENIENCE.
Andrea
Jun 27, 2020
Roswell, GA, USA
Enjoyed Most
The Front Desk Personal Mr. Pankiat I believe ia the Spelling.. was absolutely the Best...went the Extra mile
Other Comments
Food a Bit Pricey for Families
Carlos
Jun 22, 2020
Miami, FL, USA
Enjoyed Most
The winery was fabulous!
Other Comments
The staff were wonderful, especially at the winery. It was very chaotic, but the bartenders cheerfully answered everyone's questions. They kept pouring wine with a smile. It might be helpful if they created signage that told you how the process works when you first enter the winery.
Diane
Mar 18, 2019
Spring Hill, TN, USA
Enjoyed Most
The resort was lovely, the staff was very professional and friendly and the room was spacious and clean. We were impressed with the extra steps they are taking in the prevention of spreading COVID-19. While the food in both Versailles and in Marc was good, it was not exceptional and certainly not worth the price. If we go back again, we will eat most, if not all, of our meals in the surrounding area.
Barbara
Jun 18, 2020
Columbia, SC, USA
Enjoyed Most
There were multiple spots to hang our walking distance from the inn.
Katie
Feb 24, 2019
Atlanta, GA, USA
Enjoyed Most
The resort is older, so they are doing construction to upgrade, but it was not worth the price for where the currently stand structurally. The winery and restaurants were very good. The staff, cleanliness of the hotel (i.e. stained sheets and towels, unkempt bathrooms), lighting in the rooms, no microwaves.....were less than desirable.
Kimberly
Aug 04, 2019
Clermont, FL, USA
Enjoyed Most
Had a wonderful few days at resort. Enjoyed the poolside service and winery tasting. The hotel did an excellent job of following CDC guidelines for Covid19. My husband loved the golf course.
Sara
Jun 13, 2020
Hammond, LA, USA
Other Comments
only one trash basket in bathroom--none elsewhere
one tiny soap bar-unacceptable
golf course wanted to charge for driving range balls--offer said it was included
ANDREW
Jun 23, 2020
Roswell, GA, USA
Enjoyed Most
Several restaurants closed. Work out facility closed. not enough bike trails. not cleaning room if more than 1 night stay.
Other Comments
winery was nice. property was well maintained.
David
Jun 16, 2020
Myrtle Beach, SC, USA
Enjoyed Most
Not everything was fully open but we had a good time
Other Comments
Friendly staff, nice setting
Robert
Jun 19, 2020
Hudson, FL, USA
Other Comments
Not fully open and operational, but still had a great time. Had one problem.... a disorderly guest arrived next to us. Hotel relocated us in the middle of the night. They handled the situation like professionals. They obviously want us to come back.
William
Jun 13, 2020
Palm Harbor, FL, USA
Enjoyed Most
Beautiful property! The staff at the winery were very engaging and made the experience fun. Fabulous wines - will definitely return.
Josephine
Aug 09, 2019
Martin, GA, USA
Enjoyed Most
Our overall experience was 5-stars!
Curtis
Jun 24, 2019
Atlanta, GA, USA
Enjoyed Most
We had fun, but hotel under construction
Steve
Sep 30, 2019
birmingham, AL, USA
Enjoyed Most
Personable and professional staff. Beautiful property.
Other Comments
Notify guests that winery sales are not permitted until after noon on Sundays
Cheryl
Nov 04, 2019
Martinez, GA, USA
Enjoyed Most
FABULOUS hot tub with waterfall. Bedroom had huge bathtub and separate shower, very comfortable beds, and accommodating staff. Loved the big fireplaces in the lobby. I had to leave a day early for medical reasons and the hotel did not penalize me and they sent a wheelchair to my room for assistance when checking out.
Other Comments
Still under construction and it made getting to the FABULOUS hot tub very difficult BUT that was why it was so inexpensive. If you don’t golf, play tennis, do spa treatments or drink, there isn’t anything else to do. The water drained slowly in the tub and sink but they took care of it immediately after being notified. We wanted to do the wine tour but it was difficult to find anyone to help us. It felt like a ghost town but in all fairness, the wine fest was the previous weekend so they were busy restocking.
Leslie
Nov 22, 2019
Valrico, FL, USA
Enjoyed Most
Great! Only complaint was our room was not vacuumed prior to our arrival and had crumbs on the floor. We let the staff know so it doesn’t happen again. Everything else was absolutely perfect!
Other Comments
Lovely weekend get away! Will be back! Third time so far..
Margaret
Nov 19, 2019
Cartersville, GA, USA
Other Comments
Marc restaurant - food was good not great
Paddy's restaurant - food was great potato soup was excellent
Greg
Dec 07, 2019
Jacksonville Beach, FL, USA
Enjoyed Most
We used Chateau Elan as both our home base for wine tasting in the N.Georgia Mountains and also as our place to relax and socialize. The wine is amazing and the tastings are generous!
Other Comments
Bonus, in addition to the great time.. travelzoo booking waived the resort fee, cannot complain about that!
James
Jun 20, 2020
Perry, GA, USA
Enjoyed Most
Appreciate all the resort did to keep people safe
from Covid 19
Carol
Jun 13, 2020
Durhamrham, NC, USA
Enjoyed Most
Beautiful inside.
Other Comments
All restaurants/spa closed. $16 parking. Joined rooms allowed noise to come through way too loud. Winery closed at 3pm.
Earle
May 28, 2020
DeLand, FL, USA
Enjoyed Most
Hard to judge what usually would happen as we are in midst of covid adjustment. No daily room cleaning, no dryer, no robes, etc. Not their fault. Pricey place.....
Donald
Jun 18, 2020
Peachtree City, GA, USA
Enjoyed Most
We had a great time at Chateau Elan. The hotel room was fine, the staff and service excellent. The only criticism was they did not do the free winery tour, due to the pandemic. We understand, but it was something we were looking forward to.
Peter
Jun 07, 2020
Dallas, GA, USA
Enjoyed Most
Great girls trip!
Urvashi
Jun 22, 2020
Alpharetta, GA, USA
Enjoyed Most
Lovely resort. Had dinner at Marc’s at the Winery. Very good food and service. We were disappointed that it rained heavily both days. We would have enjoyed the beautiful outdoors.
Nancy
Dec 24, 2019
GreenvilleGreenville, SC, USA