Clearwater Beach
Wyndham Grand Clearwater Beach
Why We Love It
- Sleek oceanfront hotel opened in January 2017
- All rooms have views of the ocean, Gulf of Mexico or Intracoastal Waterway
- Features a beachfront pool, 24-hour gym and full-service spa
- The restaurant onsite, Ocean Hai, serves unique Asian fusion cuisine
“This long expanse of pristine white sand is Florida’s crown jewel" -- Huffington Post
Enjoyed This
(536 Member Ratings)
(536 Member Ratings)
"Shower was great"
cheri
Jan 29, 2018
New Port Richey, FL, USA
Map & Directions
The hotel is 40 minutes from Tampa International Airport, and valet parking is available on site for $25 per day.
Overview
The newest addition to Wyndham Grand’s fleet of Floridian hotels sits on Clearwater Beach. Opened in January, the two-tower property houses over 300 rooms, a 24-hour fitness center, full-service spa and an outdoor pool overlooking the beach.
All accommodations face either the ocean or Intracoastal Waterway, and most have balconies with floor-to-ceiling windows that fill rooms with natural light. Decorated like upscale beach houses, guest rooms feature crisp white walls and linens are broken up by bursts of sunny yellow and seafoam green. Each room features a flat-screen TV, minifridge and free Wi-Fi. For additional space, families can book rooms with a king bed for parents and bunk beds for the kids.
On property, guests can dine alfresco at the casual Dock’s Pool Bar & Grill, grab a cappuccino or cocktail at eSKPades in the lobby or reserve a table with water views at Ocean Hai, Clearwater’s only Asian-fusion restaurant.
In less than 10 minutes, guests can walk to Pier 60, a popular spot for fishing, boating and watching the sunset. Family-friendly entertainment like Busch Gardens Tampa Bay, the Dalí Museum and Raymond James Stadium, home of the Buccaneers NFL football team, are within an hour’s drive of the hotel.
Amenities
General
- Infant cots / cribs
- Bar
- Newspaper / magazines
- Gym / fitness center
- Hot Tub / Jacuzzi
- Outdoor pool
- Pool bar
- Restaurant
- No pets allowed
- Spa
- Extra beds (fees apply)
- 100% smoke-free
- Steam Room
Services
- 24-hour front desk
- 24-hour room service
- 24-hour security
- Beauty treatments / massages (fees apply)
- Concierge service
- Laundry / dry cleaning
- Business center
- Safe in reception
- ATM
Room amenities
- Air-conditioning
- Central heating
- Coffee / tea-making facilities
- Fridge
- Iron and ironing board
- Pay-per-view / movies on demand
- Safe
- Sitting area
- Flatscreen TV
- iPod/iPhone docking station
Internet
- Complimentary Wi-Fi throughout
Bathroom
- Bathrobes and slippers
- Hair-dryer
- Luxury toiletries
- Bathtub (in some rooms)
- Bathtub or shower
Parking
- Valet service (fees apply)
Accessibility
- Accessible bathroom in some rooms
- Accessible meeting room
- Accessible parking
- Accessible path of travel
- Accessible pool area
- Accessible restaurant
- Accessible spa
- ADA compliant rooms
- Facilities for guests with special needs
- Roll-in shower
- Wheelchair accessible
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.
Policies
Check-in:
Standard Time is 4pm. Minimum age required to check in: 21.
Checkout: Standard Time is 11am.
Children and additional guests:
Children 17 and under stay free of charge when using existing bedding. Extra bed available on request and in the King bedded rooms only: $25 (subject to tax) per night.
Crib/Pack n Play available upon request: free of charge.
Extra person charge is $20 (subject to tax), per person, per night.
Charges will be added to your bill on checkout.
Pets: No pets allowed.
Fees:
A daily resort fee of $25.00 (subject to tax) applies and is included in the total price shown on check-out. The Resort Fee includes: Wifi, 24 hour Fitness Center, Two Bottles of Water per Stay, In-Room Keurig Coffee, Pool Towels, Local Telephone Calls and a Newspaper Monday through Friday.
Note: The Resort Fee is waived when booking the Travelzoo Deal.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Additional details:
The hotel offers Valet Parking (with in and out privileges) for $25.00 (subject to tax), per day. Charges will be added to your bill on checkout. This rate is subject to change without notice and at the discretion of the property.
Have a Question? Contact Travelzoo.
- 1-877-966-0000 U.S. and Canada (toll-free)
- +44 (0) 20 3564 9000 U.K. and Europe
- Email Us
Customer Service available 24 hours
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Enjoyed This
(536 Member Ratings)
(536 Member Ratings)
Ratings & reviews reflect verified member feedback for Wyndham Grand Clearwater Beach over the past 15 months.
Show ReviewsHide All
Ratings & reviews reflect verified member feedback for Wyndham Grand Clearwater Beach over the past 15 months.
4.7
Ambiance
4.8
Location
4.7
Rooms
4.4
Quality of Service
4.4
Value for the Money
Enjoyed Most
Shower was great
cheri
Jan 29, 2018
New Port Richey, FL, USA
Enjoyed Most
There's so much that we enjoyed the Wyndham grand Clearwater Beach everything was perfect
Elizabeth
Jan 28, 2018
Melbourne, FL, USA
Enjoyed Most
Staff is pleasant and accommodating
This is second time I went through travel zoo disappointed this time
Other Comments
They did not have my reservation even though prepaid then it got resolved but they entered one day stay not three. In addition they have a new policy on towelcatds. Never got them on check in then had to go back and stand on line on day 2 at registration desk to get towel cards. Also day 2 room was never made until we asked At 430
Jeanne
Jan 23, 2018
New York, NY, USA
Enjoyed Most
Location and new facility
Mary
Dec 30, 2017
Saint Petersburg, FL, USA
Enjoyed Most
Location
Other Comments
Housekeeping only cleaned our room 4 of 7 nights
Mike
Jan 21, 2018
Omaha, NE, USA
Enjoyed Most
Pool and hot tub area has great easy access to beach and lobby area.
Other Comments
Wanted more information about the spa. Also frustration around vallet parking and resort fees. The room we were given were NOT oceanfront as advertised. They were a partial view
Robert
Jan 16, 2018
Annapolis, MD, USA
Enjoyed Most
Location, beach, friendliness of staff
Other Comments
Very nice facility-would definitely recommend
Barbara
Dec 30, 2017
Eau Claire, MI, USA
Enjoyed Most
Brand new hotel. Great location. Restaurant was excellent, which we find quite unusual for a hotel.
Judy
Dec 11, 2017
North Palm Beach, FL, USA
Enjoyed Most
Love the 16th floor view--- location excellent! Staff friendly and attentive......great !
LINDA
Dec 28, 2017
Carnegie, PA, USA
Enjoyed Most
Locatin
Other Comments
Heat the pool more
Mary
Nov 30, 2017
Melbourne, FL, USA
Enjoyed Most
Location
Elizabeth
Dec 28, 2017
Tampa, FL, USA
Enjoyed Most
Location and the staff is amazingly courteous.
Other Comments
Initially we were unhappy with our room (413) as the balcony looked directly at a wall and a roof. The staff moved us to a better room with ease.
Chris
Dec 28, 2017
Tampa, FL, USA
Enjoyed Most
The great location
Other Comments
Was able to check in earlier than expected, staff was great, hotel was very clean and beautiful, room was perfect with an amazing view, pool was heated so was able to enjoy it and got to watch the most beautiful sunset right across the road at the beach. Will definitely go back!
Alison
Dec 23, 2017
Goldenrod, FL, USA
Enjoyed Most
Beautiful, spacious clean rooms and everything is within walking distance
Other Comments
I didn't care for the $25/day valet parking that's required, we never used it from the time we got there till we left. I'm glad TravelZoo's deal waived the additional $25/day resort fee. It's not necessary to charge these fees when you're already paying a decent amount for the stay.
Kimberly
Dec 14, 2017
Chambersburg, PA, USA
Enjoyed Most
The beach was a amazing. Sand is like silk.
Other Comments
Checking out was fast. But I had an email from the hotel saying I could get the resort fee for 10.00, I enitialed the for saying it was 10.00. I felt like they think I was ripping them off. It took about ten min. To find the form. So I left feeling disappointed of the way my great two days ended.
Gillian
Oct 16, 2017
Lakefield, ON, Canada
Enjoyed Most
The location is perfect. It's in between the bay and the beach. Perfect for walking to both.
Scott
Nov 05, 2017
North Richland Hills, TX, USA
Enjoyed Most
The location was great and lobby /pool area was beautiful
michael
Nov 24, 2017
Fort Pierce, FL, USA
Enjoyed Most
Relaxing environment!
James
Nov 12, 2017
Mulberry, FL, USA
Enjoyed Most
Beach
carlos
Nov 11, 2017
Perth Amboy, NJ, USA
Other Comments
Unfortunately, we had to cancel our trip!
Michele
Oct 12, 2017
Goffstown, NH, USA
Enjoyed Most
Hospitality
Richard W
Nov 16, 2017
The Villages, FL, USA
Enjoyed Most
The location.
Other Comments
Housekeeping is erratic - comes very late in the day even when they were just next to your room earlier. Only left us water the first two days, but not the rest of the stay.
Stacey
Sep 11, 2017
Denver, CO, USA
Enjoyed Most
Location
Other Comments
Drinks at pool bar too expensive. Limited sun at pool.
John
Nov 12, 2017
Tinley Park, IL, USA
Enjoyed Most
Perfect location! You can walk to everything
Other Comments
Super clean beautiful hotel
Alan
Nov 18, 2017
Lehigh County, PA, USA
Enjoyed Most
The refubishment was great
Other Comments
We wanted to stay at the Hotel as we saw that is was being refurbished when we staye at the Hilton Hotal just down the road We were disapointed that we were forced to pay a 19% servcie change on all items - We are Property Mangers and spend 3 - 4 nights a month away at Hotels to break up our 24 / 7 working life and I object to an imposed service charge on anything If the service is great then I will provide a tip but if the service is luke warm I have the right not to give any reward for such a service The Hotel did not honor the 15% discount on food an beravges during the stay nor the 20% discount for my wife using the spa - even thought she then spent another $250 on product The cost of breakfast is really to high $30 for a buffet breakfast - with no in beteen The Hilton is only 17 for a full one and $13 for continentle
don
Oct 21, 2017
Kissimmee, FL, USA
Other Comments
The bed was the most uncomfortable bed that I have ever slept on. My husband ended up sleeping on the chaise lounge because it was more comfortable than the bed. There was also a lot of hallway noise, which made it very difficult to sleep. Also, although the valet parking guys were great, it was frustrating to have to wait 10 minutes for the car whenever we wanted to go somewhere.
Sarah
Oct 17, 2017
Breinigsville, PA, USA
Enjoyed Most
The hotel and proximity to the beach.
Other Comments
It is a great new hotel on the beach and within walking distance to activities and restaurants.
Alaina
Sep 05, 2017
Lawrenceville, GA, USA
Enjoyed Most
Comfortable beds,pillows, great white bedding
Shannon
Oct 23, 2017
Tarpon Springs, FL, USA
Enjoyed Most
Love the hotel! Great customer service!
Other Comments
The reason I booked this trip was to have a Gulf view like it was suppose to be! It was a view of a white roof from the 4th floor! If you looked over to the left from our room, you could somewhat see the gulf. My idea of gulf view is looking straight out to the gulf!! Was deceiving! Did not like that!
Judy
Nov 16, 2017
Safety Harbor, FL, USA
Enjoyed Most
Most everything is walking distance
Andrew
Nov 01, 2017
South Bend, IN, USA
Enjoyed Most
The pool is great, and we love the view over the beach. The rooms are modern, comfortable and clean, and the housekeeping staff do a great job. The location near the pier, marina and lots of restaurants is ideal.
Margo
Aug 29, 2017
Evanston, IL, USA
Enjoyed Most
Beautiful beach, warm ocean, nice 15th floor view, centrally located.
Other Comments
Pool bar pricing is ridiculous, two drinks $29. Also didn't like the resort costs on everything especially since a resort with nothing besides an undersized pool and beach access is no different than any other hotel. The beach chairs (30/day) and umbrellas were also very high priced which I could overlook but the covered the beach with them and left anyone that didn't buy them relegated to the rececess of the beach like a 2nd class citizen. Overall nice place but they are gouging for dinninng whether in the restaurant, bar, coffee bar, or pool bar. Don't eat on-site unless you want to throw away money.
David
Aug 17, 2017
Louisville, OH, USA
Enjoyed Most
New property!
Jul 22, 2017
grennville, KY, USA
Enjoyed Most
Location and staff
Maureen
Aug 18, 2017
Sherman, TX, USA
Enjoyed Most
Room was nice. Beautiful beach
Other Comments
Too crowded, forced valet parking with forced tip, room service food disappointing. In room coffee not brand specified in Travelzoo ad.
Sharon
Jul 16, 2017
Schwenksville, PA, USA
Enjoyed Most
Proximity to beach and walking distance to restaurants and shopping
Antonio
Jul 24, 2017
Griffin, GA, USA
Enjoyed Most
Location, decor, cleanliness
Other Comments
Please put child locks on balcony door! We were on the 16th floor and the door would open even if it was locked. I didn't sleep a wink because I was worried that my kids would try to go onto the balcony.
Mary Kathryn
Jul 22, 2017
Saint Cloud, FL, USA
Enjoyed Most
Great service, very clean and modern, great location.
Elllice
Jun 14, 2017
Port Orange, FL, USA
Enjoyed Most
The location to all, with in walking distance.
Dennis
Aug 09, 2017
Hudson, FL, USA
Enjoyed Most
Great location. Facilities new and quite clean.
Charles
Jul 15, 2017
Chattanooga, TN, USA
Enjoyed Most
The hotel was beautiful and so was the beach!
Other Comments
The staff were very friendly and accommodating.
Doreen
Jul 22, 2017
Southington, CT, USA
Enjoyed Most
The property was beautiful. The rooms were very nice. The view was great.
Jill
Aug 23, 2017
AtlantaAtlanta, GA, USA
Enjoyed Most
The great location and awesome service!
Other Comments
They made everything so special for my birthday.
Patricia
Jul 16, 2017
Bradenton, FL, USA
Enjoyed Most
It's a brand new hotel and it shows !! The room was awesome along with the view of the pool and beach from our balcony. Dined at the hotel restaurant (Ocean Hai) and had the Sea Bass. Some of the best fish I have ever had. The drinks and food poolside at Docks were great also. Can't wait to go back to this superb establishment !!
Other Comments
It's a brand new hotel and it shows !! The room was awesome along with the view of the pool and beach from our balcony. Dined at the hotel restaurant (Ocean Hai) and had the Sea Bass. Some of the best fish I have ever had. The drinks and food poolside at Dock's were great also. Can't wait to go back to this superb establishment !!
MIKE
Sep 05, 2017
TAMPA, FL, USA
Enjoyed Most
The Wyndham is the newest and most stunning hotel on Clearwater Beach.
Jack
Jun 17, 2017
Englewood, FL, USA
Enjoyed Most
View
Trisha
Jul 16, 2017
Bradenton, FL, USA
Enjoyed Most
It was clean
Other Comments
The room was not ready..valet was a nightmare and no microwave
Christia
Jul 06, 2017
Seminole, FL, USA
Enjoyed Most
The location
Other Comments
The hotel is very nice, the location is great (right across the street from the beach). There are not enough umbrellas at the pool and at the pool restaurant. We asked for a table in a shady spot but they only had two umbrellas and the waitress asked us to go ask the pool staff but the gentlemen said they were not allowed to move any umbrella...We left our chairs to enjoy the pool and someone took our umbrella... the housekeepering is not consistent, one day it was missing the washcloths, the other toilet paper, the other cups for coffee... it is a nice hotel though, but maybe very new and the staff is still not used to it(?).
Katia
Jul 19, 2017
Allendale, NJ, USA
Enjoyed Most
Comfortable, great location and caring staff...especially Magdalena
Barbara
Aug 27, 2017
Kissimmee, FL, USA
Enjoyed Most
Location
Holly G
Jul 31, 2017
Orlando, FL, USA
Enjoyed Most
Everything, this place is amazing. The location, the staff, the beach, the rooms, everything. Please go while you can!
Other Comments
The people at the hotel know personally how much this stay meant to me and my husband. We went through a really hard time the week before our visit and by the grace of God we ended up at this hotel (Thank you, Travelzoo)
The room was amazing! So clean and comfortable. The bed was the best bed I have ever slept in, and I needed a bed like that!
Every single person we interacted with was so incredibly nice.
The room had the best view, room service was phenomenal. The location was absolutely amazing.
If you can, stay in this hotel. Those sunrises and sunsets, the beautiful ocean, and the amazing experience in this hotel, will change your life.
Forever grateful for this place and to God for leading us to it.
Estefanía
Aug 04, 2017
Miami, FL, USA
Enjoyed Most
The property was perfectly positioned near all activities
Jul 30, 2017
Nashville, TN, USA
Enjoyed Most
Room was clean. Staff was friendly. Pool was clean.
Shannon
Aug 15, 2017
Florence, KY, USA
Enjoyed Most
I love the view of the beach from our room. Love how clean the whole resort is. Enjoyed the pool and beach...it's amazing!!
Other Comments
Beautiful new resort! Walking distance to Pier 60 and all the surrounding activities.
Enriqueta
Jul 15, 2017
Chicago, IL, USA
Enjoyed Most
Location and certain staff made for an enjoyable stay.
Other Comments
Still working out some bugs, but it is big. Also, the staff didn't seem to know about the Travelzoo package. We did finally get square, but I would suggest you be diligent.
Debra
Aug 07, 2017
Joplin, MO, USA
Enjoyed Most
Beach location, pool & common areas, newness of hotel.
Other Comments
The hotel overbooked on the first night we were there, so we had to stay offsite in another hotel. But they comped us for the room that night, so all was well.
Scott
Aug 07, 2017
Allen, TX, USA
Enjoyed Most
Great location. Resort was great.
Margaret
Aug 20, 2017
Westfield, MA, USA
Enjoyed Most
Great customer service, the room was amazing ( ocean view ), beautiful hotel.
Everything was perfect, I wish we could use the credit we've got when we book hotel (didn't allow to use for outside bar by the pool ) .Highly recommended ;)
magdalena
Jul 18, 2017
Sarasota, FL, USA
Enjoyed Most
The hotel was very nice. The spa experience was amazing and we really enjoyed the pool with the view of the beach right across the street! Also loved that we had a nice balcony with a beautiful view.
Michael
Aug 04, 2017
Waxahachie, TX, USA
Other Comments
This hotel ask my visa card for records. They keep on charging to my account. First they charges $127 again another97. I tried to call the hotel, no one responsible was available. I have paid to your company. No additional bills to pay. Hotel gave me clearance and a fully paid invoice to me as I checked out. What is happening is shocking and disturbing.
Ranjith
Jul 19, 2017
Orlando, FL, USA
Enjoyed Most
The scenery and convenience to the beach
Other Comments
The check in and parking process was unorganized.
Michael
Jul 23, 2017
Chelsea, AL, USA
Enjoyed Most
Very clean, nice pool, modern hotel
Amanda
Aug 07, 2017
Malabar, FL, USA
Enjoyed Most
The location and the view from our balcony.
Other Comments
We did not appreciate having $705. put on our charge without being advised in advance. When I received a notice from my credit card about the charge I called the desk to question it. I was told that it was a security deposit and that it would be refunded at the end of the week. Since the hotel already took an impression of my card for incidentals I didn't feel that this charge was necessary. Also the beds were extremely uncomfortable, both beds were high in the center and you felt like you were falling off the side of the bed.
Theresa
May 16, 2017
Wenonah, NJ, USA
Enjoyed Most
Beautiful room and view!
regina
May 15, 2017
Homosassa, FL, USA
Enjoyed Most
Clean hotel with wonderful friendly staff.
May 15, 2017
Wayne, NJ, USA
Enjoyed Most
Location: very clean and beautifully designed; staff was extremely friendly and helpful
Sonia
Jun 18, 2017
Sewell, NJ, USA
Enjoyed Most
I enjoyed the pool and the fact they had food service at the pool. also liked that they had robes and slippers in the room to use.
Ann
May 08, 2017
Cincinnati, OH, USA
Enjoyed Most
The room and the view.
Other Comments
The pool was really busy and we never had a server come by. After 30 minutes of trying to flag down someone, my husband was frustrated and went to order at the bar. The waitress brought us our food order but never brought us our drinks or came by again. Then in order to cash out, my husband had to go back to the bar. And we were forced to give the server a 18% gratuity tip which she clearly did not deserve.
Kimberly
Jun 26, 2017
Riverview, FL, USA
Enjoyed Most
view from room, very nice room
Other Comments
Long wait at Valet, mix up on bill, public beach was very crowded, room was not cleaned on second day...had to call housekeeping at 2:00 in afternoon
Gerson r
Jul 05, 2017
Boynton Beach, FL, USA
Enjoyed Most
Everything - great property, great location, and the king bed with bunk beds is genius if you have children traveling with you.
Paula
May 15, 2017
Palm Harbor, FL, USA
Enjoyed Most
The room was great!
Other Comments
Some kind of notice or sign about the restaurant's Mothers Day brunch plans would have been helpful
Susan
May 16, 2017
Horseheads, NY, USA
Enjoyed Most
Easy access to the beach
Other Comments
We had to wait 40 minutes to get our car from valet the first day. However, valet manager Josh Louis provided a solution to prevent the problem for the rest of our stay.
Liu
Jul 13, 2017
Tulsa, OK, USA
Enjoyed Most
Great service.
Angie
May 16, 2017
Greensboro, NC, USA
Enjoyed Most
Room was nice with great views. Beds were super comfortable.
Other Comments
Valet was slow.
DIANA
May 15, 2017
Safety Harbor, FL, USA
Enjoyed Most
Amazing location right across the street from the beach. Incredibly well-appointed and comfortable guest rooms, and an all around beautiful hotel.
Kimberly
May 22, 2017
Saint Petersburg, FL, USA
Enjoyed Most
Superb hotel, pool and beach, didnt hirt that the weather was fantastic as well. I would definitely choose Wymdham Grand again, everything was perfect.
Other Comments
Decorated beautifully qnd the staff were all first class, magnificent pool and view of the beach
TED
Jun 27, 2017
Jupiter, FL, USA
Enjoyed Most
Location and service
William
May 11, 2017
Tampa, FL, USA
Enjoyed Most
New hotel in a nice location.
Other Comments
There is, without a doubt, a condescending, don't bother me attitude among the entire staff. We had too many problems to discuss here. Poorly run. Mr Patel should be alarmed that he invested so much money in a relevant hotel that is poorly run. You can tell it is a management (training) issue. They had plenty of employees that had no people skills at all. Multiple chaotic situations.
Frank
Jul 07, 2017
Spring Hill, FL, USA
Enjoyed Most
Rooms were spacious and clean
Other Comments
Perfect location on the beach near Pier
Kelly
May 22, 2017
Fairview Park, AL, USA
Enjoyed Most
Location is ideal - steps from the Pier and the park.
Other Comments
The pool, though beautiful, is a little too small for the hotel and was very packed. But we found that it didn't get busy until around 11:30 am, so we went to the pool early.
Kristen
Jul 10, 2017
Lakeland, FL, USA
Enjoyed Most
The room and the view. The servers at the pool bar were great!
Other Comments
Have coffee available later in the evening in the lobby and better selection of casual dining.
Rhonda
Jun 30, 2017
Tampa, FL, USA
Enjoyed Most
Location is Great the staff was professional and nice
Other Comments
That there wasnt anything special yhat stood out from other hotels we have stayed at.
Thomas
Jul 15, 2017
NewarkNewark, OH, USA
Enjoyed Most
Customer service and comfort of the room
jenai
May 28, 2017
Swedesboro, NJ, USA
Enjoyed Most
Wonderful resort and location.
Karen
Jul 07, 2017
Clermont, FL, USA
Enjoyed Most
Large room
Other Comments
They need more staff with valet parking
Joseph
Jul 06, 2017
Medford, MA, USA
Enjoyed Most
The pool area is one of the best I've seen and staff is very friendly.
Other Comments
The rooms are gorgeous and balcony view is breathtaking! The hotel is super clean, smells great and relaxing.
Stephanie
Jul 05, 2017
Atlanta, GA, USA
Enjoyed Most
Hotel was beautiful
Hourn
May 15, 2017
Philadelphia, PA, USA
Enjoyed Most
Proximity to beach
Brian
Jun 12, 2017
Marshfield, WI, USA
Enjoyed Most
fantastic
Wesley
May 12, 2017
Gainesville, GA, USA
Enjoyed Most
Location. beautiful, well appointed room,wonderful employees. A great experience
Nancy
May 28, 2017
Bluffton, AL, USA
Enjoyed Most
Friendly staff
David
Jul 15, 2017
Stuarttuart, FL, USA
Enjoyed Most
Beautiful room/view. Pool area
Kimberly
Jun 19, 2017
Tampa, FL, USA
Enjoyed Most
The beach was great!
Jody
Jul 03, 2017
Spring Hill, FL, USA
Enjoyed Most
Great location
The decor of the hotel was very nice
Great ocean view
Other Comments
The pool was overcrowded.
78 people in the pool was not relaxing.
The pool water was not clear mostly due to the number of people and the suntan lotion.
No pool towels.
The room wasn't cleaned until 6:00pm and that was after 2 requests to customer service asking if the too could be cleaned.
Catherine
Jul 10, 2017
Concord, NC, USA
Enjoyed Most
Friendly staff...rooms are very clean and comfortable..location!
Antonio
Jun 26, 2017
Greensboro, NC, USA
Enjoyed Most
The location and lovely decor
Other Comments
Expensive without the Travelzoo offer. Extra fees for wifi and valet add up
Linda
May 17, 2017
Westport, MA, USA
Enjoyed Most
Nice rooms, pleasant and friendly service. Fast valet, i absolutely loved this Hotel!
nefeteria
May 22, 2017
Douglasville, GA, USA
Enjoyed Most
Easy beach access, nice and clean!
Jeanie
Jul 06, 2017
Sanford, FL, USA
Enjoyed Most
Our room was beautifully appointed and the view was wonderful!
Rosemary
May 10, 2017
New Port Richey, FL, USA
Enjoyed Most
The pool and beach access.
Eva
Jun 19, 2017
Atlanta, GA, USA
Enjoyed Most
The beautiful pool, the service at the pool.
Other Comments
We were placed in a room with a balcony that could not even fit chairs on it. We were not in a room with direct gulf views (as shown in picture & description), we were on the side of the building.
A_anon
May 19, 2017
Fairless Hills, PA, USA
Enjoyed Most
Starbucks in the lobby!! And the pool.
Other Comments
Lovely room and bath. Shower was exceptional. Comfy bed. Nice balcony. Poolside food very good.
Kathleen
Jun 24, 2017
Dayton, OH, USA
Enjoyed Most
The hotel is in a great location. I parked my car when I checked in and didn't see it again until I checked out. There are so many places within walking distance.
Shanitha
May 15, 2017
Orlando, FL, USA
Enjoyed Most
My 3 year being an angel. :)
Our favorite was probably the beach and ocean. Though, everything was great.
Other Comments
Please make sure rooms are ready at check-in. Having a three year old wait after 13 hours of driving was not fun. However, we only had to wait 15 minutes, but heard others had to wait much longer. Please try and make your house keepers more consistent.
Overall, everything was great other than a few minor things.
Adam
Jul 08, 2017
Bowling Green, KY, USA
Enjoyed Most
The location of the hotel and the room.
Other Comments
Very upscale clean hotel.
Candace
May 12, 2017
The Villages, FL, USA
Enjoyed Most
Perfect location, brand new hotel.
Dianne
Jun 05, 2017
Lansing, MI, USA
Enjoyed Most
We loved everything about this hotel. The guest services staff were all very helpful & professuonal esp the guest services Manager, Dani Hamon. She makes this hotel what it is.....superb! Her entire staff is a direct reflection of her level of professionalism & personability. 5 stars hands down! Sarah at the Escapades bar is top notch as well. She is such a delight & goes above & beyond. The concierge Andrew is a wealth of info, finds out if he doesn't know, is,excellent at f/u & has a great British accent! Danielle at the Docks poolside bar/rest is excellent in every way. She too will go out of her way to accommodate ur needs. Cece, a manager overseeing housekeeping is wonderful. She loves her job & it shows thru her staff as well.
Other Comments
I can't say enough great things about our stay here recently. We loved it so much...we extended our stay an extra nite! Again....Dani Hamon is the perfect 1st impression of what this hotel is all about....excellence! She is a rare gem in a highly competitive industry....definitely 1 in a million! If there ever happens to be something u don't like...just ask. They will do everything they can to ensure ur stay is fab! I left my wristlet in the lobby one nite & didn't realize it until the next day late morning. I called & it had been turned in to security. They petsonally met me in the lobby to deliver it to me. They were very particular about the description & having me sign off. I was quite impressed! Later that day while at the bar, Sarah saw me & noticed my wristlet saying....'Oh I see u got it back.' She'd been the one to turn it in not knowing it was mine yet recognizing the wristlet. It is such a simple thing, but I felt they really do get to know who their guests are. A big shout out to the Bellman, Ken. He was awesome as well! Can't forget the bellhops....great 1st impression as u pull up! We cannot wait to go back!
April
Jul 09, 2017
Cary, IL, USA
Enjoyed Most
Excellent service
Lisa
Jul 08, 2017
Newnan, GA, USA
Enjoyed Most
Very nice lobby
Other Comments
Valet and Check in and no one knew about the dining and spa discount
Christine
Jul 06, 2017
Tampa, FL, USA
Enjoyed Most
Location and new property.
Other Comments
The hotel room we were assigned was on the front of the hotel and the balcony faced the street. I requested we be moved to a room with a better view not on the street side. The hotel accommodated my request but the new assigned room was only a bit better. The balcony faced a wall about chest height. There was a view of the beach and pool area but you had to stand up to see it. The hotel clerk told us they were sold out and no other rooms were available. But the room next door to ours was empty the two days we were there and that room has an unobstructed balcony. Are Travelzoo customers getting less desirable rooms because of the hotels discounted rate? That's my takeaway.
Wendy
Jul 05, 2017
Wesley Chapel, FL, USA
Enjoyed Most
The pool , how close to everything .
Other Comments
My only complaint is to have better service at the valet parking . We waited about an hour just to get my car and it wasn't just me , other families were complaining as well.
Emeli
Jul 04, 2017
Miami, FL, USA
Enjoyed Most
Beautiful view, modern room.
Other Comments
The room was clean and the staff was great!
John
May 16, 2017
Marion, IA, USA
Enjoyed Most
Everything but most of all the customer service is superb
Other Comments
This is an excellent hotel. Great for children. The food is great, though a bit pricey. Beautiful property, great location. Loved it.
Nadia
Jul 05, 2017
Orlando, FL, USA
Enjoyed Most
The older men in valet/bell service area (Ken and another man with glasses) were absolutely awesome. They were genuinely interested in getting to know every single guest and really made us feel special.
Other Comments
Wyndham was not clear and upfront about important things such as the pool being closed for maintenance and that valet is mandatory. Our bags were taken during valet and then went missing... that combined with waiting 15 minutes for car caused us to be late for a show (the whole reason for our stay, other than wanting to get some pool time in).
Jacqueline
Jul 11, 2017
Jacksonville, FL, USA
Enjoyed Most
The location of the hotel was perfect. We also enjoyed the pool area, friendliness of staff and pool side restaurant.
Greg
May 11, 2017
Imperial, MO, USA
Enjoyed Most
Location
Other Comments
Valet service still has not been fixed. Takes a minimum of 45 minutes to get your car and even then it is chaotic. Also, never enough staff at the hotel.
Shannon
Jul 06, 2017
Tarpon Springs, FL, USA
Enjoyed Most
The view from our room
Raymond
Jun 12, 2017
Oldsmar, FL, USA
Enjoyed Most
The close proximity to the beach and Pier 60.
Kelley
May 28, 2017
Lithia, FL, USA
Enjoyed Most
View and the beach
Melissa
Jul 07, 2017
West Des Moines, IA, USA
Enjoyed Most
Hotel was nice and so close to the beach.
Christine
Jun 20, 2017
Westwood, NJ, USA
Enjoyed Most
Watching fireworks from our bedroom windows
Donna
Jul 07, 2017
The VillagesThe Villages, FL, USA
Enjoyed Most
Location, staff and amenities
Daisy
Jul 08, 2017
Jacksonville, FL, USA
Enjoyed Most
Gorgeous hotel!
Michelle
Jul 07, 2017
Austin, TX, USA
Enjoyed Most
The service we received when checking and out, but especially the service from our waitress Brooke and her associate Gene at the wonderful restaurant Ocean Hai. They were simply fantastic as was the food!!! Thanks so much for the wonderful stay which helped us celebrate our 43rd wedding anniversary.
Other Comments
We have already told numerous friends of our delightful experience. The room and view was super too!!!
Don
Jul 01, 2017
Palm Harbor, FL, USA
Enjoyed Most
Clean, open, new, convenience
Natasha's
Jul 03, 2017
Orlando, FL, USA
Enjoyed Most
It was super nice, very clean and friendly staff.
Heather
Jul 08, 2017
Reddick, FL, USA
Enjoyed Most
The location was great. The pool was large and not overly busy. Room we had was exactly what we expected based on the website description.
Anne Marie
Apr 30, 2017
mississauga, ON, Canada
Enjoyed Most
Location was perfect. Hotel grounds were immaculate.
Other Comments
Honestly, there were a few incidents that I guess I would not have expected for the price of the property and it's rating. For starters, one day housekeeping never came to our room. We just kept thinking as we popped back into the room here and there that they were running behind. When we got back the final time at 10 pm it was evident that we were forgotten about. Therefore, the trash was overflowing, we had\\ no clean bath towels, and we had 1/2 a roll of toilet paper left for 4 guests. We called the front desk and they came up and emptied the trash, that was it. The next day we discovered at 5 pm that our refrigerator broke. Therefore, we lost dips inside, milk, fruit juice, lunch meat, etc. Maintenance came up and replaced it, but we still lost a lot of stuff. The next day my wife was blow drying her hair so we could go out for dinner and the hair drier literally blew up & almost caught on fire. We called front desk and they did bring up a new one. Then the evacuation, false alarm
Sondra
Apr 24, 2017
Erie, AL, USA
Enjoyed Most
The hotel was beautiful. Great views and very relaxing. Great live entertainment at the pool on Thursday night.
Kelley
Apr 01, 2017
Rifle, CO, USA
Enjoyed Most
View
Melissa
Mar 31, 2017
West Lafayette, IN, USA
Enjoyed Most
Great location, heated pool overlooking the gulf.
Other Comments
Most of the staff were friendly and helpful, but some were not. My request to have a room near a friend with whom we were traveling was initially honored, but then one of those rooms was given away before check in without any explanation or assistance.
Margo
Apr 17, 2017
Evanston, IL, USA
Enjoyed Most
Loved the location and the views
Other Comments
Hope you offer this special again
Vicki
Apr 21, 2017
Berrien Springs, MI, USA
Enjoyed Most
VIews were beautiful
Other Comments
Parking is expensive
Jeanne
Apr 27, 2017
Denver, CO, USA
Enjoyed Most
Hotel design. Beach amazing. Great location. Super breakfast.
Other Comments
Front desk manager Dilan was very professional and friendly. He helped with transferring room, assisted us with our 3 reservations, answered all questions. He made our vacation even grater.
Apr 12, 2017
Seattle, WA, USA
Enjoyed Most
Hotel, beach
Apr 10, 2017
Seattle, WA, USA
Enjoyed Most
new beds, new furniture
Other Comments
room not ready, long check-in, small pool, rooms not cleaned timely, and needed to ask for things multiple times
Omar
Mar 30, 2017
Gurnee, IL, USA
Enjoyed Most
The hotel was beautiful, the people were all courteous and helpful.
Sharon
May 01, 2017
West Newton, PA, USA
Enjoyed Most
The location is great!
Elizabeth
Apr 08, 2017
Louisville, KY, USA
Enjoyed Most
The beautiful white sand beach
James
Apr 04, 2017
Wayne, PA, USA
Enjoyed Most
The hotel was very nice. We had very clean rooms, the check in was easy, the hotel staff were great. The location was a central point for all the restaurants'. The food at the Dock restaurant was very good.
Diane
Apr 17, 2017
Plantsville, CT, USA
Enjoyed Most
Staff was nice
Other Comments
Couldn't get door open without putting a shoulder into it and no balcony furniture.
Also anyone could use facility so it was packed.
Dawn
Apr 04, 2017
Alpharetta, GA, USA
Enjoyed Most
Lovely new hotel and beautiful beach and setting.
Elizabeth
Apr 03, 2017
Wake Forest, NC, USA
Enjoyed Most
yes!!! the location was great! Right by the beach and the view from the room was great!
Other Comments
What hotel check-in is 4pm? and check out is 11A? the Service wasn't the best.. I've heard a few "NO"'s from the staffs.
like I have requested 30min later check out and NO.
patrick
Apr 03, 2017
reseda, CA, USA
Enjoyed Most
This is a top-tier resort in a fantastic location.
Marc
Apr 02, 2017
Chicago, IL, USA
Enjoyed Most
Great
Brenda
Apr 24, 2017
Davison, MI, USA
Enjoyed Most
Location was perfect
Hotel staff was friendly
Other Comments
Room - bed cleanliness, we had to move into a different room due to the conditions
18% gratuity automatically applied on all food and beverage items ordered at the hotel.
$25 dollars to park daily
Stan
Apr 27, 2017
Monument, CO, USA
Enjoyed Most
The staff was extremely professional and respectful. My room was warm, inviting, just splendid. The view from the terrace was beautiful. I'm a foodie and I was very please with dining at the fabulous Ocean Hai and the Coffee and Cocktail Bar at ESKPADES.
Other Comments
The SPA was very tranquilizing, and my massage had me drifting throughout my stay.
Walking right outside to the pool was amazing and directly across the street the white sandy beach. A dream come true. My getaway for R & R was accomplish!!
Hopefully I will return to celebrate my birthday in August.
Carolyn
Apr 01, 2017
Bronx, NY, USA
Enjoyed Most
We had a view of the gulf and the bay and that was a major highlight! The location was perfect in front of the boardwalk and very close to the pier. Wyndham's staff was wonderful and if we have a chance to go back, we would definitely like to stay there again.
Other Comments
We traveled with our 6 month old son for our first family vacation. It was the perfect choice for a relaxing, baby friendly vacation.
Amy
Apr 16, 2017
Las Vegas, Nevada, USA
Enjoyed Most
View and location
William
Apr 13, 2017
Sewell, NJ, USA
Enjoyed Most
Location to beach
Other Comments
Housekeeping didn't show up on two days had to notify front desk for service
Patrick
Apr 24, 2017
Parma, OH, USA
Enjoyed Most
Location, clean
Other Comments
Housekeeping is the only issue - inconsistent & not thorough.
Kathryn
May 04, 2017
Sutton, MA, USA
Enjoyed Most
Staff were very friendly-rooms were spacious and modern, views were spectacular-right across from beach- pool was nice but hard to find a spot-might be better during week...
Worth it for a short getaway!
Jennifer
Apr 03, 2017
Winter Garden, FL, USA
Enjoyed Most
Spotless clean and very comfortable beds
Other Comments
Great location and walking distance to everything
Apr 12, 2017
Poestenkill, NY, USA
Enjoyed Most
The pool area was beautiful. I loved everything about it!
Barbara
May 02, 2017
LanghorneLanghorne, PA, USA
Enjoyed Most
Beautiful property in a perfect location.
Other Comments
Outstanding staff at every turn made our stay extra special. You just felt "good" being there. Beautiful room, convenient to best of Clearwater Beach. Highly recommend.
Timothy
Apr 09, 2017
Erie, PA, USA
Enjoyed Most
the amenities are wonderful..the service,cleanliness and friendly staff impeccable.
Other Comments
i had mentioned to mgr about loud music from the central system running all nite long outside pool..diffcult to sleep and he took care of it. I was able to have slider open and hear the ocean..My room was facing pool/beach..great room. 6th floor. I will return...
charlene
Apr 07, 2017
Medfield, MA, USA
Enjoyed Most
The aminities of the hotel were excellent. 5 stars all day long.
Other Comments
I will always go through Travel Zoo to get a hotel resort.
carlos
Apr 07, 2017
Stockbridge, GA, USA
Enjoyed Most
Convienence to the beach. The staff was super friendly. Rooms were clean. Pool and pool deck were nice.
Chad
Apr 01, 2017
Sunman, IN, USA
Enjoyed Most
Beautiful, clean, brand new hotel!
Other Comments
We booked an amazing deal through Travelzoo!
Cheryl
Apr 08, 2017
Denville, NJ, USA
Enjoyed Most
I liked the location opposite the beach, the room had a sea view, central to everywhere, Kelly at the bar understood well customer service and she could not do enough for the guests, we had decided to check out a couple of days early, i spoke to Dani the night duty manager was phenomenal and really took on board my concerns, and made every effort to make the rest of our stay better. The staff in the restaurant and round the pool area are great, and the valet team, but a small number should not be in hospitality impolite, sour faces, disinterested.
Other Comments
When we arrived we were told we had to pay valet parking $25 per day. At first check in we were not greeted to this new Hotel like they were glad to see us? It was lacking any energy or enthusiasm, boring in fact. I asked if their was a microwave in the room, that was a no, so I asked if we could have one, that was a no! We asked for some warm milk to make our Daughter's bedtime drink we were told they did not have any? They could come to the room and collect our milk and warm it up? Our room was not serviced on 2 of the 6 days despite us requesting it. Room service is ridiculous they have a $3 delivery fee in addition to a 22% service charge, regardless of what is ordered. The bar charges $6 for a 10oz bud light? Outrageous. One night their was a group of guys in the bar area, intoxicated loud and swearing and cursing, highly inappropriate for a family orientated Hotel, admittedly it was spring break but the staff/security made no attempt to ask them to tone it down!
Michael
Mar 31, 2017
Kissimmee, FL, USA
Enjoyed Most
Great location across from beautiful beach with great views from hotel room.
Other Comments
Also, walking distance to shops and restaurants.
Robert
Apr 26, 2017
Bellmore, NY, USA
Enjoyed Most
The staff were very friendly and helpful
Other Comments
Beautiful hotel in a beautiful area. Everything is in walking distance. The rooms were very comfortable and beautifully decorated with breathtaking views
Regina & Rich
Apr 01, 2017
Lake Placid, FL, USA
Enjoyed Most
Quality environment; nice family establishment.
Other Comments
Outdooor pool music (loud) played all night long, so couldn't open patio door to hear the relaxing surf. Also, if you advertise in the in-room dining menu that beer & wine is available until 1:00 am (not 10:30 pm), then that should be available to guest; don't lie!! Make
The in-room menu selections available until 1:00 or change the menu!!
Robert
Apr 04, 2017
marietta, GA, USA
Enjoyed Most
Newness and proximity to everything.
Other Comments
Please send me another offer from this location. Loved it!
margaret
Apr 27, 2017
Lone Tree, CO, USA
Enjoyed Most
Probably the pool area, my top floor room, service, the beach. Everything was top notch.
Other Comments
Amazing experience. I miss it already.
inga
Apr 12, 2017
Miami, FL, USA
Enjoyed Most
Atmosphere
carol
Apr 18, 2017
Polk CityPolk City, FL, USA
Enjoyed Most
Rooms pool bar
Jeff
Apr 06, 2017
Fenton, MI, USA
Enjoyed Most
Pooldeck and proximity to the beach
Other Comments
Nice design and clean
Muoi Gu
Apr 30, 2017
Brooklyn, NY, USA
Enjoyed Most
The location, the newness, the friendly staff, decor and design!
Stephanie
Mar 29, 2017
Hutchinson, MN, USA
Enjoyed Most
Location and view from room. The restaurant was excellent.
Other Comments
Nice hotel great location but both my husband and my fault that the bed square I'm comfortable. Expected more from this type of hotel and especially since it's a new hotel. It felt like the mattresses where much older then they should be.
Edna
Apr 19, 2017
Pompano Beach, FL, USA
Enjoyed Most
The comfy bed and location
Other Comments
The restaurant staff while nice still need some polishing as the wait time for things was a bit long and the choices on their menu is limited. The desk staff also while nice didn't have the customer in the forefront as the customer should be no. 1. Great pool !
Lauren
May 01, 2017
Basking Ridge, NJ, USA
Enjoyed Most
EVERYTHING was top notch and I want to go back! Everyone was so nice and it is a beautiful place!
Other Comments
I arrived early and was thrilled to fond out that my room was ready and there was no charge for early check in.
Melisa
Apr 13, 2017
Minneapolis, MN, USA
Enjoyed Most
The location was perfect and everything about he Wyndham Grand Clearwater Beach was wonderful!
Other Comments
the rooms were spacious, clean and well stocked. The grounds and pool area were beautiful and the staff were helpful and friendly. We really enjoyed the valet service.
Pamela
Apr 10, 2017
Boiling Springs, SC, USA
Enjoyed Most
Great facility friendly staff wonderful location
Lisa
Apr 06, 2017
Grandville, MI, USA
Enjoyed Most
The beach.
Other Comments
They showed view with balcony but I got a corner with nothing.Food are expensive and not too tasty.
heureuse
Mar 29, 2017
Clermont, FL, USA
Enjoyed Most
Beautiful, great view of Clearwater beach, great location, in walking distance to all activities
Other Comments
Staff very friendly & accommodating, pool area can crowded & congested, need to arrive early to pool to claim beach lounge chair
Kimberly
Apr 23, 2017
Clearwater, FL, USA
Enjoyed Most
Great location and view from my room
Other Comments
We had a great stay My only suggestion would be to get an on site shop open for items such as newspapers on the weekend and other small items needed can be purchased without having to leave the property
Brenda
Apr 12, 2017
Dunedin, FL, USA
Other Comments
Would recommend a separate adult only pool.
melissa
Apr 17, 2017
Tampa, FL, USA
Other Comments
Had the one of few rooms without a balcony. The first full day at the pool there were no towels available after 1:00 pm and the pool was open till midnight. The rest of the trip no towels available after 5:00 pm.
Mark
Apr 22, 2017
Chicago, IL, USA
Enjoyed Most
The ease of travel within the hotel and to the beach/walkway
Other Comments
For being "newer", there are still quite a few kinks they need to figure out. Not sure why since it is a Wyndham and hotel openings should not be new to them. The room was very humid and moist - the carpet felt wet to touch and things were wet to touch being in the room for a few days. The food took a long time to come out of the kitchen at the restaurant by the pool but thankfully we had a server that was pleasant! The attention to details doesn't seem to be a strong suit which again, for Wyndham is surprising - such as typos on the menu, poolside lounges having yesterday's food on them, squeaky doors, etc. I am happy that I didn't pay more than the Travelzoo special because then I would have felt I had overpaid for the accommodations as presented.
Jenni
Apr 02, 2017
Hortonville, WI, USA
Enjoyed Most
Beautiful, new hotel in a great location. Friendly staff, great amenities and comfortable beds!! We really enjoyed our stay and will definitely stay here again. Thank you Travel Zoo for an awesome deal.
Kathleen
Apr 17, 2017
Auburn, NY, USA
Enjoyed Most
The convenience of the beach, boardwalk, shops
Josephine
Apr 14, 2017
Goshen, CT, USA
Enjoyed Most
Relaxing
Tonya
Apr 17, 2017
Plant City, FL, USA
Enjoyed Most
Location
Other Comments
New and modern and very nice
Thomas
Apr 17, 2017
Naples, FL, USA
Enjoyed Most
quick access to the beach, plus everything is brand new
Other Comments
Food price is way to expensive for what they offer in the three restaurants/bars. Only sushi is priced at a reasonable rate. Paying 28 bucks for a piece of chicken and veggies is not fair.
Javier
Mar 30, 2017
Buenos Aires, Argentina
Enjoyed Most
The location
Other Comments
We arrived after 5:00 and did not have a room ready for us after traveling all day.
Barbara
May 01, 2017
Overland Park, KS, USA
Enjoyed Most
The location and the resort
Angelo
Apr 12, 2017
Rosemont, IL, USA
Enjoyed Most
Overall, we had a wonderful time. All of the staff was eager to help and cheerful and pleasant. Hotel is beautiful, restaurant excellent. One small glitch... when checking in the desk had no record or our TZ reservation, but gave us a lovely room when I presented our voucher. Same when we checked out... initially charged as if we had not prepaid, but corrected the error when shown the voucher. My husband used the gym and said it was very well equipped.
Other Comments
The housekeeping could be improved... had to ask for more soap and towels, and one day we got back to the room at 4:30 pm after being out all day and the room was not made up. However, they came up within one hour of our request to take care of it.
Isabel
Apr 25, 2017
New Rochelle, NY, USA
Enjoyed Most
The staff and gorgeous facility
Debra
May 07, 2017
The Villages, FL, USA
Enjoyed Most
Location. Very friendly staff. A new facility.
Other Comments
Lacking some service details in the room. Things weren't replaced when used.
Karen
May 04, 2017
Cincinnati, OH, USA
Enjoyed Most
Service by all staff members was outstanding
Joseph
Apr 15, 2017
Tampa, FL, USA
Enjoyed Most
Everything! Beautiful hotel with a perfect location. Staff was also very professional and helpful. Would definitely stay again.
Jeffrey
Apr 25, 2017
Jacksonville, FL, USA
Enjoyed Most
Great views! Super close to the beach.
Other Comments
Great wine list at the bar.
Laura
Mar 30, 2017
Delray Beach, FL, USA
Enjoyed Most
The sugar sand beach!! The hotel is very nice and in a terrific location. We didn't want to pay $25 per night to park a rental car, and we really didn't need one, except to/from the airport. Everything we needed was within walking distance. The beach, restaurants, activities, Starbucks, Walgreens and CVS. We arrived super early and they allowed us to check in which was a huge part of the enjoyment of our trip. Overall very pleased and would definitely stay there again.
Other Comments
The hotel is well staffed, with the exception of the pool bar/restaurant at lunch time. We had to flag down our waiter after he stopped by and did not notice that our drinks were completely empty. The cost of an additional bartender would more than pay for itself! Overall, very pleased.
R. Jil
Apr 10, 2017
Linwood, NJ, USA
Enjoyed Most
The hotel was very close to the beach and other restaurants. Everything within walking distance.
Other Comments
The pool area was small so your spot must be claimed early
Mary
Apr 03, 2017
New Rochellle, NY, USA
Enjoyed Most
Very clean, staff was great. Our view was just like the picture!
Kimberly
Apr 10, 2017
New Port Richey, FL, USA
Enjoyed Most
Location
Other Comments
Only valet parking allowed, no self parking $25/night
Paul
Apr 08, 2017
Mansfield, MA, USA
Enjoyed Most
Hotel was beautiful. View from the room was amazing.
Other Comments
Staff was really unfriendly. Steam room at the spa wasn't working. Pool was crowded and loud.
Mike
Apr 03, 2017
Saint Petersburg, FL, USA
Enjoyed Most
Great location
Other Comments
Just wish it sat on the beach
Karen
May 01, 2017
Largo, FL, USA
Enjoyed Most
Proximity to everything
Kevin
May 07, 2017
North Fort Myers, FL, USA
Enjoyed Most
The beach
Other Comments
Staff was very helpful
Patricia
Mar 30, 2017
Woodland Park, NJ, USA
Enjoyed Most
Beachfront location
Other Comments
Beautiful property great staff
David
Apr 14, 2017
Mount Pleasant, SC, USA
Enjoyed Most
Location, room accommodations, cleanliness of hotel, friendliness/helpfulness of staff, room rate and waived resort fee by Travelzoo
Jane Modjeski
May 08, 2017
Eau Claire, WI, USA
Enjoyed Most
Beautiful new hotel, right on a beautiful beach
Daryl
May 06, 2017
North Reading, MA, USA
Enjoyed Most
The bed was very comfortable.
Michael
Mar 30, 2017
Bloomington, IL, USA
Enjoyed Most
It was extremely close to the beach and beautiful!
Kelly
Apr 12, 2017
Davie, FL, USA
Enjoyed Most
The location was ideal. And the staff was very friendly and helpful. Most comfortable beds I ever slept in!
Gary
Apr 26, 2017
Mitchellville, IA, USA
Enjoyed Most
Hotel was exquisite, stunning architecture, well design, decorated and thought out. Loved the pool, staff, and beech. Loved the room and balcony. The bath area was wonderful. Shower was great.
Other Comments
Was disappointed that there was not a convenience store in hotel would you could buy snacks, soft drinks, e.c.t at reasonable prices.
John
May 01, 2017
Oxford, MI, USA
Enjoyed Most
Beach
courtney
Mar 31, 2017
Oak Lawn, IL, USA
Enjoyed Most
On the beach
Other Comments
Beautiful hotel, views are magnificent
Tracy
Apr 24, 2017
Lewisburg, PA, USA
Enjoyed Most
Everything
Jamie
Apr 10, 2017
Omaha, NE, USA
Enjoyed Most
The Wyndham Grand Clearwater Beach was beautiful. The staff we superb rooms were nice and only a few steps to the beach. I would definitely stay again.
Uriah
Apr 06, 2017
Colorado Springs, CO, USA
Enjoyed Most
The ambiance
Other Comments
They need more employees
Wanda
Mar 30, 2017
Moorestown, NJ, USA
Enjoyed Most
I loved the new hotel and the great view we had.
Annette
Apr 03, 2017
Kingsport, TN, USA
Enjoyed Most
Had no expectation as we had bought this on a whim via TravelZoo, but ended up thoroughly enjoying the venue and the larger Clearwater Beach area.
Other Comments
During the 4 days/ 3 days we were at the Wyndham, we never got a chance to stay at the pool. Perpetually crowded and did not seem to be an enjoyable experience. Wished Wyndham would extend their hospitality to complimentary use of chairs/ cabanas and umbrellas. It was rented by a 3rd party for, depending on time of day, $30 before 2pm. Beach beds were $65 for use.
Nicholas
Apr 03, 2017
Forest Hills, NY, USA
Enjoyed Most
Location and pool
Anne
Apr 25, 2017
Webster, NY, USA
Enjoyed Most
Great location
Other Comments
The front desk staff was not friendly or knowledgeable. When we checked in the front desk woman argued with me about the way we would be billed for the room. The rest of the staff (other than front desk) were friendly and helpful. After my experience when checking in it effected my overall view of the hotel.
Shelley
Apr 06, 2017
Allen ParkAllen park, MI, USA
Enjoyed Most
Location
Other Comments
Amazing, beautiful hotel, perfect location. Only negative is expensive parking.
Robert
Apr 05, 2017
Stillwater, MN, USA
Enjoyed Most
So clean, staff x-tra friendly. Nothing not to like here.
Other Comments
Not used to paying this much for rooms even though we got a special rate but love the way the other 1/2 lives.
Apr 10, 2017
Eaton, OH, USA
Other Comments
Great Stay at Wyndham Grand Cearwater
Joseph
Apr 03, 2017
brick, NJ, USA
Enjoyed Most
It is beautiful with lovely appointments and interiors. The pool is beautiful and the staff was trying hard to please.
Other Comments
The room was quite noisy , with a very loud exhaust fan blowing constantly, drowning out the sound of the surf. In addition , there was a fire alarm malfunction in the middle of the night that required us to evacuate our room . The room was just above an extremely busy traffic circle with frequent fire trucks ,police sirens and ambulances along the street below our window. The food at the main hotel restaurant was expensive and other than the appetizers, that were actually quite good, was overworked and mediocre. There was no more casual restaurant in the hotel for young families, so our expensive meals were peppered with the howls and antics of young children . It was so not relaxing for us that we left a day early and st significant expense were able to find a quieter room elsewhere. When checking out of the Wyndham, the staff told me that there would be a $189 fee for leaving early!!! When I had already paid for the room . They eventually agreed to waive this but it was very upsetting that they would even mention this given our experience.
Karen
Apr 25, 2017
Pittsburgh, PA, USA
Enjoyed Most
The view was fantastic.
Other Comments
Central to everything on the beach. Easy walk to ferry to downtown.
Joseph
Apr 22, 2017
New Ross, NS, Canada
Enjoyed Most
Location is perfectly situated at the hub of all things going the beach. And if not there just a Jolly trolley or walk away!
Other Comments
Timely service, plentiful breakfast buffet, with a great pool staff and views!
Victoria
Apr 29, 2017
Fort Wayne, IN, USA
Enjoyed Most
The location was amazing and the rooms were so clean and comfortable
Amy
Mar 31, 2017
New Albany, OH, USA
Enjoyed Most
Location
Other Comments
Room not ready until 6 pm
Bellman took forever to come up at departure
Pool runs out of towels so bring your own
Scott
Apr 01, 2017
Oak Harbor, OH, USA
Enjoyed Most
So relaxing
Andrea
Apr 12, 2017
North Babylon, NY, USA
Enjoyed Most
Pool Area & Location
Joe
May 01, 2017
Green Bay, WI, USA
Enjoyed Most
Amazing service, view, location and accommodations!
Wellsley
Apr 15, 2017
Burlington, NC, USA
Enjoyed Most
staff very friendly, nice new modern hotel, large rooms, great shower
Christopher
May 05, 2017
Naples, FL, USA
Enjoyed Most
view&food&service
Arthur
Apr 09, 2017
Woodbridge, CT, USA
Enjoyed Most
Location
Deborah
Apr 12, 2017
Gibsonville, NC, USA
Enjoyed Most
The hotel is very nice and in a good location right across from the beach and near the pier. My only complaint is that there's only 1 pool and it was very crowded.
Latonya
Apr 04, 2017
Huntersville, NC, USA
Enjoyed Most
Location was perfect. Friendly staff.
Other Comments
We were very happy with our stay. Very relaxing, beautiful beach, clean, centrally located within restaurants and shops, loved the walking paths!
JoAnn
Apr 03, 2017
Waupun, WI, USA
Enjoyed Most
Beach and facility was nice.
Other Comments
Housekeeping. Our room was not made up one day and the following day we needed to make 4 requests before it was mostly cleaned.
Denny
Apr 25, 2017
Sartell, MN, USA
Enjoyed Most
The great accommodations and easy access to area attractions. We really liked being able to walk to events and dining.
Other Comments
A small microwave in the rooms would be good.
Bess
Apr 16, 2017
Hendersonville, NC, USA
Enjoyed Most
The staff members were all very nice. Beautiful /views from location.
Other Comments
The town/beach are much busier than we expected or would want. There was too much beach and street traffic, noise from cars and motorcycles, loud radios on the beach... The pool area way too crowded. This would be perfect for college spring breakers but was not type of setting we were seeking after spending a few busy days in Orlando.
kathleen
Apr 16, 2017
Camp Hill, PA, USA
Enjoyed Most
The hotel was perfectly located directly across from Clearwater Beach. The staff was friendly and helpful.
Other Comments
Upon arrival there was an issue with our reservation. The room confirmation number matched but someone else's name was on the room. The hotel personnel was slow on how to handle the situation. We requested the manager and the problem was resolved about 30 minutes later. We tried to contact Travelzoo but were put on hold. Using a third party saved us money but someone made an error somewhere with the reservation of our room. This was annoying after traveling all day. Also, automatic 18% gratuity is applied each time you order from a server irregardless if you're one person with one drink or a party. The bartender behind the bar tried to charge us an 18% gratuity on one drink and the law states if you are behind the bar serving you can't charge an 18% gratuity. Hotel is beautiful, food and drinks are overpriced.
Valerie
Apr 06, 2017
Rochester Hills, MI, USA
Enjoyed Most
The staff. They were wonderful.
Other Comments
They were so f
Maryanne
Apr 04, 2017
Philadelphia, PA, USA
Enjoyed Most
Clean beach, pool bar
Apr 07, 2017
billerica, MA, USA
Enjoyed Most
The proximity to the beach right across from the boardwalk, great location!
Other Comments
Contemporary lobby, great food!! Brand new resort!!!
Gina
Apr 01, 2017
Brighton, MI, USA
Enjoyed Most
Location
Joseph
Apr 17, 2017
Monroe, NY, USA
Enjoyed Most
Beautiful hotel, excellent staff and service
Rebeccah
Apr 22, 2017
Liverpool, NY, USA
Enjoyed Most
Rooms / pools
Other Comments
Restaurants could be better (main). Pool bar food was good. Main restaurant not so good. Valet charge too high (plus tax).
Apr 12, 2017
Wilow Springs, IL, USA
Enjoyed Most
Location...central and within walking distance of shops, beach, and restaurants.
Other Comments
Pool was small for the number of guests.
Elin
Apr 25, 2017
Colorado Springs, CO, USA
Enjoyed Most
Service, pool, beach, clean rooms
Other Comments
Awesome job!
Steven
Apr 25, 2017
Wayne, NJ, USA
Enjoyed Most
I loved that everything was brand new and sparkling. The lobby and rooms were very clean and luxurious-feeling.
Other Comments
Check out the Pallavi Spa! AMAZING!
Jennifer
Apr 10, 2017
Falls Church, VA, USA
Enjoyed Most
The pool
Other Comments
Newly open so they have a lot of issues. Security not enforced people hanging at the pool and not staying at the resort.. lack of chairs and towels at the pool
Patty
Apr 04, 2017
Fond du Lac, WI, USA
Enjoyed Most
Very modern. Clean. Location
Other Comments
Food and drink overpriced. No complimentary breakfast
Apr 24, 2017
Omaha, NE, USA
Enjoyed Most
Room and pool
Jonathan
Apr 10, 2017
Gahanna, OH, USA
Enjoyed Most
Hotel was beautiful and staff were friendly and helpful. Of course, the beach is gorgeous
Other Comments
Only negative--housekeeping did not clean our room until called about 4:30.
Raymond
Mar 30, 2017
Costa Mesa, CA, USA
Enjoyed Most
Very nice hotel,super clean, spatious room, friendly staff
Arber
Apr 29, 2017
New York, NY, USA
Enjoyed Most
The location is fabulous! The lobby is very trendy, and the room on the north side had excellent views of the ocean and the bay.
Diane
Apr 10, 2017
Auburn Hills, MI, USA
Enjoyed Most
beautiful views, friendly staff, great location
Other Comments
staff was clearly a bit overwhelmed as they had just opened and it was their first "spring break" sized crowd, but they were very friendly and worked hard to ensure customer satisfaction; pool area needs more security, as many people who were not resort guests were crowding the pool area
Karen
Apr 26, 2017
Menomonee Falls, WI, USA
Enjoyed Most
Great location, common space, and rooms.
Other Comments
I always forget about extra parking charges. We used a free taxi that works off tips which was super convenient.
James
Apr 07, 2017
Marietta, GA, USA
Enjoyed Most
This was very much a resort feel. We woke up and saw 6 dolphins by the pier while we stood on our balcony. The beds and bedding were amazing. The entire hotel is beautiful and the staff was friendly and helpful.
Anna
Mar 21, 2017
Okemos, MI, USA
Enjoyed Most
The hotel was brand new and the location was perfect. On the beach and near all the restaurants,shops and activities.
Other Comments
Staff was good but some were inexperienced and not very knowledgeable since it was so new.
Scott
Mar 18, 2017
South Lyon, MI, USA
Enjoyed Most
Gorgeous room. Great views. Perfect love action.
Estella
Mar 25, 2017
Voorheesville, NY, USA
Enjoyed Most
The accomodations
James
Mar 26, 2017
Mulberry, FL, USA
Enjoyed Most
Very new and bright. Great views from the room.
Other Comments
My 2 night reservation was broken in to 2 reservations, requiring me to re-register on day 2. As a result of that oversight, our room was not cleaned, despite requests. 1 pool for a very large resort and many children with not enough available seating. On day 2 a child had an accident in the pool temporarily closing it for hours. Did not want to swim in it after that.
John
Mar 28, 2017
Tampa, FL, USA
Enjoyed Most
Everything, but especially the location! Conveniently located, within walking distance to everything.
OLGA
Mar 23, 2017
Orlando , FL, USA
Enjoyed Most
Yes, the hotel is beautiful and the room was very nice.
Other Comments
The hotel was very overcrowded and the air conditioning in our room broke twice. Because the hotel was sold out, there was not another room available. The engineers came and worked on it for an hour and a half and it still wasn't fixed. We missed our dinner reservation because we were waiting for the repairs to be completed so we could get dressed/ready for dinner. Then once repaired, it broke again around 5:00am. The hotel supervisor would not provide any reimbursement for our inconvenience because she said it was a prepaid hotel reservation.
Julie
Mar 27, 2017
Wesley Chapel, FL, USA
Enjoyed Most
It's location and it being a gorgeous facility.
Ann
Mar 26, 2017
South Barrington, IL, USA
Enjoyed Most
Fantastic,,,,,view,room,service,and great crew!
Other Comments
Great Location!
Donald
Mar 25, 2017
Lockwood, MO, USA
Enjoyed Most
Location
Other Comments
Awesome
Gary
Mar 14, 2017
Deer River, MN, USA
Enjoyed Most
Location. New hotel
Other Comments
Friendly staff. Ken Vasquez delivered our bags when we arrived. What a great guy! Couldn't have been nicer!
caroline
Mar 25, 2017
Philadelphia , PA, USA
Enjoyed Most
Location. Balconies.
Other Comments
Rude employee at checkout. Never had room cleaned. Heated pool and spa not working for an entire chilly day. Mediocre food at pool restaurant.
JOSEPH
Mar 21, 2017
Orlando, FL, USA
Enjoyed Most
Hotel is beautiful. Staff was great
Other Comments
Had a problem with our thermostat. We went out for dinner, when we came back, it was fixed and the front desk staff knew about it and made sure we were informed.
ron
Mar 26, 2017
Smithtown, NY, USA
Enjoyed Most
Friendly staff and well decorated new rooms.
Other Comments
Beautiful beach.
Brian
Mar 28, 2017
Clarkston, MI, USA
Enjoyed Most
We absolutely loved the sundeck,
Other Comments
The entire staff was extremely accommodating.
Brian
Mar 26, 2017
Wesley Chapel, FL, USA
Enjoyed Most
The friendly staff, incredibly central location, and wonderful views
Other Comments
Traveling as a young couple, pool was packed with kids so we just snuck into a neighboring resorts pool. Great hotel for the deal we found online, had to wait to check in but they mad expensive up for it with free breakfast. We will return when it's not peak season, great spot!!!
Nicholas
Mar 27, 2017
Fort Myers, FL, USA
Enjoyed Most
Great location.
joanne
Mar 27, 2017
Hastings, MN, USA
Enjoyed Most
Best location, gorgeous room. I thinj that all of the rooms have balconies...our view was lovely, overlooking Pier 60.
Other Comments
Great staff, from front desk to the towel girls at the pool...from the valets to the wait staff...Thanks!
Cindy
Mar 25, 2017
Clearwater, FL, USA
Enjoyed Most
Perfect location, beautiful beach, great view, and the hotel is very luxurious. I would highly recommend it!
Other Comments
We didn't have to pay the resort fee with our booking but if we would have, I may not have chosen this hotel.
Deb
Mar 23, 2017
Eagle, NE, USA
Enjoyed Most
The perfect location across the beach. The all white/trendy design on the resort.
Melissa
Mar 27, 2017
Orlando, FL, USA
Enjoyed Most
New facility, clean rooms, great views.
Other Comments
The pool is very small for such a large capacity resort.
sara
Mar 27, 2017
DeWitt, MI, USA
Enjoyed Most
Absolutely
Other Comments
Top notch. Perfect.
Earl
Mar 20, 2017
LaBelle, FL, USA
Enjoyed Most
The location was perfect. Being just steps away from the beach was amazing. The hotel and accommodations exceeded our expectations and we will be sure to be back.
Marilyn
Mar 20, 2017
Kissimmee, Florida, USA
Enjoyed Most
Perfect location--helpful, friendly staff--attractive, comfortable room. What's not to love about a new hotel?! I
Patricia
Mar 13, 2017
Yarmouth, ME, USA
Enjoyed Most
Room was very nice. Overall environment was good.
Other Comments
Check in was supposed to be 4pm. Our room was not available until 6pm.
Angela
Mar 25, 2017
Clinton, IN, USA
Enjoyed Most
Hotel was gorgeous
Lianne
Mar 11, 2017
Woodbury, NY, USA
Enjoyed Most
Spectacular views.
Other Comments
Views from the room and the pool setting were beautiful. Room was large and tastefully decorated. Having one of the best beaches in the country outside our doors was fantastic.
Marilyn
Mar 08, 2017
Safety Harbor, FL, USA
Enjoyed Most
The beach, convenient location and the hotel was beautiful. All of the staff was so helpful and friendlyou. Hope to return soon.
Patricia
Mar 09, 2017
The Villages, FL, USA
Enjoyed Most
The great location.
KEVIN
Mar 25, 2017
Lady Lake, FL, USA
Enjoyed Most
Very clean
Other Comments
Our stay was good, however the elevators didn't work. We were on the 15th floor.
Sabeena
Mar 20, 2017
Baltimore, MD, USA
Enjoyed Most
Great location
Other Comments
Pool staff was a little slow but it is new establishment still working out the kinks
Teon
Mar 22, 2017
Tampa, FL, USA
Enjoyed Most
Nice place. Great location on Clearwater Beach.
Ryan
Mar 27, 2017
Gainesville, FL, USA
Enjoyed Most
Wonderful and new hotel. Beautiful room and bathroom, a gorgeous pool, prime beachfront location. Staff were very nice. Amazing room rate.
Wendy
Mar 21, 2017
King of Prussia, PA, USA
Enjoyed Most
The service and attention we were given at the pool. Sebastian and Jerome kept us comfortable, served fresh drinks and great lunch during our days at the beautiful pool!
Other Comments
Hotel is beautiful, every room, lobby, and pool area just refreshing. Some management needs work, after issues checking in and not given a room until 7pm. I saw several unhappy guests There for several different reasons but mostly check in. May guest waited well past 6 and we're as I was very unhappy. I will say, for me a manager made up for all our frustration in the end by Accommodating us generously. We had a wonderful time once we were in our room.
Wendy
Mar 28, 2017
Ocean City, NJ, USA
Enjoyed Most
The beautiful water views and friendliness of the staff.
Other Comments
We liv e only 30 minutes away but wanted to take our granddaughters somewhere for a few days for spring break. Unfortunately, the weather didn't cooperate as it was quite cold and blustery but we were able to make a quick run home for jackets, sweats, etc. Folks from the north couldn't do this.
Rebecca
Mar 20, 2017
saint petersburg, FL, USA
Enjoyed Most
The proximity to the beach.
Other Comments
Activities for kids are necessary. We wish there was a kiddy pool as well but we made it work and the kids had fun.
Alma
Mar 25, 2017
Carpentersville, IL, USA
Enjoyed Most
View
Donna
Mar 15, 2017
Cape Coral, FL, USA
Enjoyed Most
It was close proximity to the beach.
TYRONDA
Mar 12, 2017
McKinney, TX, USA
Enjoyed Most
Friendly staff
Other Comments
New property...still working out the kinks.
Catherine
Mar 14, 2017
Tampa, FL, USA
Enjoyed Most
Convenient location, everything within walking distance
Other Comments
Brand-new first-rate.. clean and safe
Steve
Mar 25, 2017
Oviedo, FL, USA
Enjoyed Most
Great service, clean & super nice & accomodating staff.
lisa
Mar 19, 2017
WALL TOWNSHIP, NJ, USA
Enjoyed Most
I enjoyed the atmosphere. The resort was beautifully decorated and the rooms were clean and spacious.
Other Comments
The first night I was there...I heard a loud drilling sound for a couple hours. That was alarming. Also my room service order was not right and the fries were missing. They made up for the fries by giving me a large order later on.
Rebecca
Mar 15, 2017
Apopka, FL, USA
Other Comments
Beautiful place. Great room. Totally enjoyed it.
Barbara
Mar 20, 2017
The Villages, FL, USA
Enjoyed Most
Rooms were large, clean and the restaurant was great!
Other Comments
Two things really stood out for me....there are definitely service opportunties at the pool. It was completely inconsistent and at many times we were completely ignored. Additionally, they have got to consider putting something on the doors to limit the sound that comes from closing them. They are incredibly loud and kept us up at night.
Karen
Mar 13, 2017
Tampa, FL, USA
Enjoyed Most
The hotel is fantastic -- beds are very comfortable, balcony with ocean view was great, the restaurant Ocean Hai was one of the best meals that we've had in the past month in Florida, and the pool is beautiful.
Karen
Mar 17, 2017
Seven Fields, PA, USA
Enjoyed Most
Great time. Staff was amazing, location was awesome, rooms were clean and good size and we had nice views.
JENNIFER
Mar 23, 2017
New Port Richey, FL, USA
Enjoyed Most
Clean rooms, great view, great location, & awesome friendly staff.
JENNIFER
Mar 23, 2017
New Port Richey, FL, USA
Enjoyed Most
Hotel was beautiful, great location, helpful and friendly staff. We were very happy and pleased with our stay.
Vince
Mar 12, 2017
The Villages, FL, USA
Enjoyed Most
The hotel is new. The facilities are great. The location is excellent and the service by all staff, from Valet to front desk to wait staff and house keeping is excellent. Location is perfectly close to attractions, restaurants, shops and across from the beach.
Awilda
Mar 20, 2017
Boston, MA, USA
Enjoyed Most
Great stay (and not long enough). Terrific views from our room and from the poolside area. Bright and clean facility. Look forward to returning!
Kathy
Mar 26, 2017
Chesterfield, MO, USA
Other Comments
we stayed on the 16th floor room 1615and we could hear a pump starting and stopping all the time, It would start up about every 20 seconds,Wasn't real loud but kinda annoying when we were trying to sleep.
Paul
Mar 28, 2017
Cokato, MN, USA
Other Comments
We had to ask for the 15% discount for food at the front desk. It was not automatic
Ling
Mar 27, 2017
Sylvania, OH, USA
Enjoyed Most
The service from the front dest and all staff were fantastic. Friendly and accommodating. Rooms were spotless and had fun activities at the pool for kids.
Jason
Mar 21, 2017
Chandler, AZ, USA
Enjoyed Most
Beautiful new hotel. Staff exceptionally helpful and friendly.
Donna
Mar 24, 2017
Chestertow, NY, USA
Enjoyed Most
Great hotel and location
Debra
Mar 23, 2017
Clara City, MN, USA
Enjoyed Most
How clean and modern it was! Staff was amazing! Dinner was delicious!
Andrea
Mar 13, 2017
Saint Petersburg, FL, USA
Enjoyed Most
Service, pool, gulf view
Guinevere
Mar 19, 2017
Tampa, FL, USA
Enjoyed Most
Location, clean rooms.
Other Comments
When we arrived we asked one of the outside attendants where to park as there was a valet $100 per day sign, which we did not want to pay. This attendant told me the same thing the sign read. I told him we did not want to do this and asked what the other options were for parking. He told me that the hotel does not have parking. So we found a public parking ramp a few blocks down the street where we parked our car during our stay and carried our luggage back to the hotel. The day we checked out, the hotel desk clerk asked how our stay was . I told her that this was the only poor experience. She told me that valet parking is $25 per day. I asked her why there was a sign stating $100, and why the attendant also told me $100. The desk clerk told me that this is for the resort part. So poor communication at arrival is my only complaint.
Sisan
Mar 28, 2017
Stoughton, WI, USA
Enjoyed Most
Closeness to the beach and not having to drive everywhere.
Other Comments
Nice hotel but they really need to ensure the toilets in all rooms are operational.
Jason
Mar 15, 2017
Orlando, FL, USA
Enjoyed Most
Great location, great view
Other Comments
check in was delayed until 5pm
Len
Mar 20, 2017
Orlando, FL, USA
Enjoyed Most
The hotel itself was clean new and beautifully decorated. The food was good. This didn't make up for the bad though.
Other Comments
We arrived around 2 knowing that check in wasn't until 4 but wanted to hang out at the pool. We didn't get into our room until 6 PM because the hotel was running behind cleaning the rooms and had clearly overbooked. Around 4:30 I spoke to another guest waiting for his room who had been there since noon and said there were 37 people waiting to be put in a room. This hotel clearly overbooked and was understaffed. Most of the staff seemed unfriendly and unknowledgable. When we finally got in our room at 6, they forgot to send our luggage up making us even more late for our 6:30 dinner reservations.
Kyla
Mar 27, 2017
Tampa, FL, USA
Enjoyed Most
The location is perfect, at the beach, next to Pier 60 and the marina,close to mant restaurants, with a bus stop out front that gives convenient access to the whole county for next to nothing. The rooms are large and well-appointed and the staff is very pleasant and accomodating.
Other Comments
Loved everything about the hotel except they could have done better on security. Anyone can get on the elevators and roam the hotel, and we saw many people walk into the pool area and settle in. Only half the time were we asked for a room number in order to get a towel, which seemed to be the way the pool stewards identified guests vs non-guests. Only once in 5 days did we see non-guests asked to leave. Sonce there were times when no chairs were available, and since there is a $28/day resort fee (waived for travelzoo guests), I would expect better enforcement. Also housekeeping service of room was erratic and slipshod.
Linda
Mar 25, 2017
Dudley, MA, USA
Enjoyed Most
quality of room. and great breakfast
Vern
Mar 14, 2017
kissimmee, fl, USA
Enjoyed Most
Excellent location.
Ruby W
Mar 24, 2017
Bridgewater, NJ, USA
Enjoyed Most
Awesome Beach
Other Comments
Hotel was great. The staff went out of their way to take care of us. We had a beautiful view of the bay on one side and the beach on the other from our balcony.
Jack
Mar 25, 2017
CharlestonSouth, WV, USA
Enjoyed Most
The pool area was amazing and relaxing!
Other Comments
I would highly recommended being more prompt when guest are requesting services, such as extra towels. I think the pool wait staff need to be more attentive if there is going to be a 18% gratuity added.
shawnnitta
Mar 23, 2017
desmoines, IA, USA
Enjoyed Most
The extras in the room like robe and slippers
Other Comments
Sliding door was broken. Long wait for the car valet.
Deborah
Mar 15, 2017
Venice, FL, USA
Enjoyed Most
The location.
Other Comments
While they are still struggling to get a handle on staffing and service, they are very aware of it and make every effort to make your stay enjoyable.
Tammy
Mar 14, 2017
Palm Harbor, FL, USA
Enjoyed Most
Very beautiful resort with great views of the beach, gulf and intercoastal.
Other Comments
The staff was very friendly and accomodating.
Tammy
Mar 14, 2017
Palm Harbor, FL, USA
Enjoyed Most
Very nice new hotel
Carey
Mar 17, 2017
Spring Hill, FL, USA
Enjoyed Most
Clean new very well decorated hotel. Comfortable. Quiet room.
Other Comments
Music blasting by pool was annoying as well as it being rock music.
Annette
Mar 11, 2017
Deer River, MN, USA
Enjoyed Most
The room was exquisite...the quality of every single detail at this resort is top-notch. We especially enjoyed our breakfast dining experience with our server Karen - she was a joy!
Other Comments
This will be our go-to accommodation next time we're in Clearwater. We almost changed our flight just to stay at the resort an extra day!
Kimberly
Mar 05, 2017
Kansas City, MO, USA
Enjoyed Most
There was so much to enjoy about our weekend getaway! We were steps from the beach and had no trouble with the Free Beach Ride service to go to dinner at our favorite restaurant Clear Sky. Pier 60 is very close and the street performers for the sunset party are very talented. A playground on the beach and water slides great for spring breakers of all ages! The hotel is gorgeous and the views are breathtaking. I've stayed in many hotels and this was the first time there was a robe and slippers to wear! The service was friendly and efficient. The pool was tons of fun with a great crowd. Our boys loved that it was heated and had sprinkler fountains because it was a chilly for Florida weekend. The hot tub was a hit too. I think I had the best margarita ever! Be sure to try the Cadillac Margarita if you go! This is a great deal and the parking fee is very reasonable! How often do you get to stay in a brand new hotel? Resort fees waived too!!!
Michelle
Mar 23, 2017
Tampa, FL, USA
Enjoyed Most
Great facilities, friendly staff.
Greg
Mar 25, 2017
Petersburg, IL, USA
Enjoyed Most
The view from the room was amazing. The Gulf and Beach was to the left and the Intracoastal to the right.
Other Comments
Staff was very friendly and accommodating. Location was perfect
Shelly
Mar 23, 2017
new port richey, FL, USA
Enjoyed Most
The rooms are bright and clean. Views are priceless. Best location. Right in the heart of everything..beds are great, and white, soft, comfortable bedding was amazing!!
Other Comments
Only 3 elevators....long waits...
Shannon
Mar 20, 2017
Tarpon Springs, FL, USA
Enjoyed Most
It was brand new and located perfectly acrossed from Clearwater Beach! A perfect 10!
Other Comments
It was a Perfect location with Excellent service.
Lindsay
Mar 28, 2017
Green Bay, WI, USA
Enjoyed Most
we ate in the hotel and enjoyed the meal.
The beach was beautiful.
Other Comments
it was crowded so much that although we were charged a resort fee of $25 per day, we weren't able to get lounges or spots by the pool. Annoying.
One of the three elevators was out for the weekend and two were out for the last day. Waited a half hour to get to the lobby on the last day.
Maryellen
Mar 24, 2017
Floral Park, NY, USA
Enjoyed Most
The hotel location. Everything in walking distance.
Other Comments
The staff was very courteous and professional. They handled all of our requests promptly.
David
Mar 26, 2017
Orlando, FL, USA
Enjoyed Most
The location was perfect. Steps away from the beautiful beach and restaurants.
Other Comments
We loved the pool, the staff was friendly and helpful. Our room view of the beach was beautiful. Would definitely visit again.
Amy
Mar 27, 2017
Altamonte Springs, FL, USA
