San Francisco

Tilden Hotel

Jessica McNally
Deal Expert

Why We Love This Hotel

  • Boutique hotel opened in 2016
  • Locally sourced food, furniture and artwork found throughout the property
  • Less than a 10-minute walk from Union Square’s upscale shopping and dining
  • The lobby retail bar offers an array of useful items for purchase, including sunglasses, bath and body products and greeting cards

81%
Enjoyed This
"Hotel lobby was very clean and staff friendly and efficient. Rooms and bathroom have been redone but kept the vintage charm. Coffee shop was a bonus with $2 off lattes. My Room was clean but dark, bathroom tight especially small sink. Location was in a rough part of the city, with homelessness abound."
jonathan
Nov 20, 2019 - Palm Springs, CA, USA
See All 47 Member Ratings

Rooms & Rates

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Overview

The Tilden Hotel, less than a 10-minute walk from Union Square and the Westfield Shopping Center, is a stylish choice for travelers looking for a boutique hotel experience in an edgy, up-and-coming neighborhood. The intimate property has just 118 rooms and suites with a focus on comfortable but minimalist decor. The property embraces the local community by curating artwork, furniture and even minibar snacks from small Californian businesses.

Guest rooms feature modern amenities like Bluetooth-compatible alarm clocks with USB and power outlets, high speed Wi-Fi, flat-screen TVs and minifridges, as well as toiletries by Malin + Goetz. All accommodations feature keyless entry, allowing visitors to access their rooms through the OpenKey app. Like many older San Francisco hotels, the elevator is small, and rooms are not equipped with air-conditioning but do include ceiling fans.

Guests can enjoy Equator Coffee as well as a slew of teas and breakfast pastries at the Tilden Cafe. The Douglas Room is a cocktail-focused restaurant serving seasonal California cuisine to pair with craft spirits and liquors from across the globe. Room service is available from the restaurant. Grab a drink and relax by the fire pit in the Backyard -- the hotel's cozy outdoor space. The small, but well-equipped fitness center is available 24 hours a day and includes a Peloton bike, TRX training straps, free weights and more.

Amenities

General

  • Gym / fitness center
  • Pet-friendly
  • 100% smoke-free

Services

  • 24-hour security
  • Concierge service
  • Shuttle service (fees apply)

Room amenities

  • Fridge
  • Iron and ironing board
  • Mini bar
  • Safe
  • Sitting area
  • Flatscreen TV

Internet

  • Internet access (fees apply)
  • High-Speed Wi-Fi (fees apply)

Bathroom

  • Luxury toiletries

Parking

  • Parking (fees apply)

Accessibility

  • Accessible meeting room

Policies

Check-in: Standard Time is 3pm.
Minimum age required to check in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 12 and under stay free of charge when using existing bedding.
Extra beds are not available.
Crib/Pack 'n Play available upon request: free of charge.
Extra guest charges will apply as follows:
$20 plus tax per night for older children and adults.

Extra person charges will be added to your bill at the hotel.

Pets: Pets are allowed on request and will be charged at $50 plus tax per pet per stay.
Maximum weight: 50 pounds.
A refundable cleaning fee of $100 plus tax, per stay will be charged upon arrival.

Maximum 2 dogs per room, combined weight limit not to exceed 50 pounds.  Breed restrictions may apply.

Fees: A resort/facility fee of $29 plus tax, per night will be added to the total price of your stay upon check out.
Valet service fee: $50 plus tax per night.
Valet service fee for oversized vehicle: $70 plus tax per night.

This Amenity Fee includes:

  • Hot, fresh coffee and tea during your stay each day from 6:00 AM - 5:00 PM
  • Unlimited newspaper and magazine downloads from around the globe through PressReader*
  • High-speed Wi-Fi access
  • Board game rentals
  • Doggie welcome amenity and bowls
  • Discounts on museum tickets and to select area stores
  • Discounts on items in our retail center
  • Delivery fee waived when you order Brown-bag Room Service
  • 24-hour fitness room with a Peloton bike and a Concept 2 row machine
  • Yoga mats
  • Same-day garment pressing and shoe shine
  • Unlimited local calls
  • Store your bags before or after check-out
  • Holding of packages you have shipped
  • $10 Food and Beverage Credit in The Douglas Room

For same-day services, drop items off prior to 10:00 AM.


Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Limited Fitness facilities are available.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

81%
Enjoyed This
(47 Member Ratings)
Ratings & reviews reflect verified member feedback for Tilden Hotel (formerly the Hotel Mark Twain) (part of Point Hospitality) over the past 15 months.
3.7 Ambiance
3.5 Location
3.6 Rooms
4.5 Quality of Service
4.0 Value for the Money
Show Reviews
Other Comments
Radiator heat. Room is either hot or cold. They do provide space heaters upon request. Need high quality comforters/bedding. Nice friendly staff.
Jacquelyn Dec 02, 2019 Richland, WA, USA
Enjoyed Most
Hotel lobby was very clean and staff friendly and efficient. Rooms and bathroom have been redone but kept the vintage charm. Coffee shop was a bonus with $2 off lattes. My Room was clean but dark, bathroom tight especially small sink. Location was in a rough part of the city, with homelessness abound.
jonathan Nov 20, 2019 Palm Springs, CA, USA
Enjoyed Most
So great.
Other Comments
Staff was excellent. Fernando, Trey and all were SUPER!!! Very nice perk to get free coffee and tea in the Bistro. Everything was wonderful and all the staff was great!!! I want to return.
mella Nov 03, 2019 Phoenixphoenix, AZ, USA
Enjoyed Most
Average hotel but good amenities. On the edge of sketchy Tenderloin district with many homeless people in the area. Sad, depressing as opposed to dangerous.
Jerry Oct 29, 2019 Natick, MA, USA
Enjoyed Most
Only thing I would suggest is air conditioning, I assumed at Hotel would have a/c, would not have selected this hotel had I known there was no a/c, will have to make sure in future travels
Dave Oct 28, 2019 glendale, AZ, USA
Other Comments
We had an emergency that prevented us from our planned getaway to SF and the Tilton hotel. We had looked forward for so long. Medical related. Extremely disappointed. I called the hotel to reschedule and learned that it was not possible. And it is clearly stated on the paperwork yes. Things happen so I guess I have learned to not book thru Travelzoo again because it is better dealing directly with hotels
Nan Oct 27, 2019 Sacramento, CA, USA
Enjoyed Most
We stayed here due to it’s proximity to the Orpheum theater. The bldg is old but renovated and nicely done. Our room was good- clean and tidy. The bathroom is teeny but clean and maintained. I don’t think there’s any a/c but an overhead ceiling fan (a nice one with a remote)- but we didn’t need the a/c. It has a radiator for the cold. I had no problem with our rooms but there are a lot of homeless around that area and just wasn’t my favorite part of San Fran. We spent most of our time away- and didn’t like walking around that part. I wouldn’t recommend renting a car as there’s zero parking- although they do have a valet parking if you wanna pay for it. It’s a good central location.
Spencer Oct 22, 2019 Saratoga Springs, UT, USA
Enjoyed Most
Stayed there primarily for the location and the price. It's basically a 3/5 star property.
Other Comments
No dresser in my room; so ok if overnight stay but inappropriate if longer term stay.
David Oct 22, 2019 Durango, CO, USA
Enjoyed Most
Very nice staff. Good location.
Alicia Oct 21, 2019 Santa Clara, CA, USA
Enjoyed Most
Very nice staff. No AC in the room and the tiny Euro size bathroom was problematic. The old elevator was a hassle for anyone past the 4th floor. The associated restaurant was great and the location keen for SF.
David Oct 08, 2019 Seattle, WA, USA

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