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Riu Cancun

Jessica McNally
Deal Expert

Why We Love This Hotel

  • Beachfront all-inclusive has its own dance club and is a 10-minute walk from Cancun’s infamous “Party Zone”
  • Spend hours relaxing in the infinity pool, which has a swim-up bar and partially submerged stools and tables
  • Try a complimentary scuba diving lesson or use the resort’s catamaran, canoe or snorkel equipment to explore the crystal-blue ocean waters


With its ultra-contemporary design, accessorized by sleek black and white interiors as well as pops of color in the lighting and artwork, the Riu Cancun attracts a more upscale customer base looking to relax at a lively resort.

The spaceship-like lobby will transport you to your room through shiny silver columns, polished onyx and matte grey floors, and subdued crimson lighting leading the way. Once there, the mood lightens up with bright tropical orange, fuchsia or aqua whimsically accenting each room like the little umbrellas on your beach drink.

As expected, the hotel has the usual mix of buffets and themed restaurants, including a steakhouse and a Japanese eatery. There’s free access to the gym, but since it’s a vacation, head outside and use one of the free catamarans, canoes or snorkel equipment. Or take underwater investigation up a notch and try the hotel’s free introductory scuba lesson.

For landlubbers, three freshwater pools flank a fourth infinity pool, which has a swim-up bar and partially submerged seating to keep your drinks dry without getting out of the water. Some complain about the hotel’s shadow blocking the afternoon sun, but perhaps that gives you an excuse to take a nap and rest up for Cancun’s notorious nightlife. There’s a popular on-site club, Pacha, with free entry and drinks for hotel guests. Or check out the infamous “Party Zone,” an area filled with clubs and bars that’s a 10-minute walk from the hotel.

Rooms & Rates

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  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Pool bar
  • Nightlife / entertainment
  • Spa


  • 24-hour front desk
  • Baby-sitting service on request
  • Beauty treatments / massages (fees apply)
  • Currency exchange / ATM
  • Express check-in / checkout
  • Hair salon (fees apply)
  • Laundry / dry cleaning

Room amenities

  • Iron and ironing board
  • Mini bar
  • Safe
  • Flatscreen TV


  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas


  • Hair-dryer


  • Complimentary parking


Check-in: Standard Time is 3pm.

Checkout: Standard Time is 12pm.

Children and additional guests: No rollaway/extra beds available

Pets: Pets not allowed. No pets or service animals allowed

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details:

Know Before You Go

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Cash not accepted. Debit cards not accepted

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-9pm ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

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Riu Cancun