"We were looking for a beautiful, comfortable, full-service resort in order to celebrate a special occasion. This resort certainly met all expectations. We would love to return sometime."
The Grand Geneva Resort & Spa is an hour’s drive away from Milwaukee, and about 90 minutes from both Madison and Chicago to the hotel. Parking is available on site (included in the resort fee).
Grand Geneva Resort & Spa, a sprawling chalet-style property 10 minutes from Lake Geneva’s town center that takes inspiration from Frank Lloyd Wright's prairie-style architecture and design, is one of Wisconsin's best resorts (U.S. News & World Report Travel).
Rooms are country chic with leather armchairs and antique-style furniture, plush cotton bedding, minifridges, complimentary coffee service and bottled water. The resort features seven different restaurants, cafes and lounges including the Geneva ChopHouse and Ristorante Brissago, both winners of multiple OpenTable Diners' Choice awards.
This resort feels like an enormous country club with two golf courses and multiple pools on site; guests can also access the nearby Timber Ridge sister resort with its 50,000-square-foot indoor water park, heated waterslides and a lazy river (passes available to guests for an additional fee).
The resort is located just 10 minutes from downtown Lake Geneva -- sometimes referred to as "the Hamptons of the Midwest" -- with its many boutique shops, restaurants, bars and popular public beach.
From the press:
“One of Wisconsin’s top resorts, the Grand Geneva
Resort & Spa is home to its own ski resort, water park, even a
rock-climbing wall” -- Travel + Leisure
Amenities
General
Infant cots / cribs
Extra beds / roll away beds
Fitness classes
Games room
Golf course (on-site)
Gym / fitness center
Hot Tub / Jacuzzi
Indoor pool
Outdoor pool
Pool bar
Restaurant
Sauna / Steam Room
Tennis courts
Services
24-hour security
Baby-sitting service on request
Beauty treatments / massages (fees apply)
Bike rental
Concierge service
Currency exchange / ATM
Hair salon (fees apply)
Laundry / dry cleaning
Room service (limited hours)
Room amenities
Air-conditioning
Coffee / tea-making facilities
Fridge
Iron and ironing board
Jacuzzi in some rooms
Outdoor space for some rooms
Pay-per-view / movies on demand
Safe
Sitting area
Flatscreen TV
Internet
Complimentary Wi-Fi throughout
Bathroom
Bathtub
Hair-dryer
Parking
Complimentary parking
Complimentary valet service
Accessibility
Accessible bathroom in some rooms
Accessible meeting room
Accessible parking
Accessible path of travel
Accessible pool area
Accessible restaurant
Accessible spa
ADA compliant rooms
Facilities for guests with special needs
Roll-in shower
Wheelchair accessible
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.
Policies
Check-in: Standard Time is 4pm.
Checkout: Standard Time is 11am.
Children and additional guests: Children up to age 18 stay free of charge when sharing parents’ room and using existing bedding (on request). Cribs available on request (and based on availability), free of charge for one child. Extra bed available on request (and based on availability), for one child or one adult: $15 (subject to tax) per night. Extra bed not available in Standard Rooms. Charges will be applied by hotel.
Pets: Pets (dogs only and up to a max of 25 lbs.) are allowed and will be charged $65 (subject to tax) per day. Charges will be applied by hotel.
Fees: A resort fee of $25 (subject to tax) per room per night is additional and will be added to the total price at check-out. This fee includes Wi-Fi access, valet parking, on-site transportation, in-room bottled water and coffee, local calls and access to the fitness center.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Additional details: Minimum Stay requirements may vary, check with hotel for details.
The golf course is closed from mid November to March. Ski is closed from mid March to November.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
We were looking for a beautiful, comfortable, full-service resort in order to celebrate a special occasion. This resort certainly met all expectations. We would love to return sometime.
Eugene RMay 16, 2018Janesville, WI, USA
Other Comments
Their system for booking through a 3rd party site caused confusion. We booked two nights, but (1) when we checked in they only had us down for 1 night. No big deal it was fixed on the spot, but (2) the next morning we had about 3 different people show up to our door looking at us and asking when we were going to check out. Had to keep reexplaining the situation. Highly annoying.
TrevorMay 13, 2018Lisle, IL, USA
Enjoyed Most
The atmosphere is extremely relaxing and it feels like a true vacation.
Other Comments
The spa and services are also fabulous!
LauraMar 29, 2018Northbrook, IL, USA
Enjoyed Most
Staff at check-out was very nice and adjusted the bill; I really appreciated that, but I came for a special celebration and the resort has lost its shine. Sad...
Other Comments
Purchased an upgraded room, it was old and tired. The hotel portion of the resort is in serious need of an upgrade/refresh. Halls are poorly lit, old carpet, does not feel luxurious at all. Staff was very nice but some did not know about their own promotions.
GailApr 23, 2018Highland Park, IL, USA
Enjoyed Most
Very helpful friendly staff.
Other Comments
They didn’t have and couldn’t find our reservation. We waited for over an hour to get our room. Therefore missing out on spa time.
DavidApr 02, 2018Aurora, IL, USA
Enjoyed Most
Fitness center and outdoors space
Other Comments
Food quality in Cafe and ChopHouse is below 4- star/diamond level. Coffee shop never replenished pastry assortment after morning rush and operated with empty display the whole day.
YuliaMar 28, 2018ChicagoChicago, IL, USA
Enjoyed Most
The outdoor hot tub! The view was sensational! Relaxing!
ShirleyOct 24, 2017Waterloo, WI, USA
Enjoyed Most
The quiet and relaxed atmosphere.
VictoriaNov 13, 2017Des Plaines, IL, USA
Enjoyed Most
Easiest hotel check-in in history! The Grand Geneva does the most amazing Christmas decor and activities! It has been our tradition to spend a weekend there during the holidays, and plan on keeping the tradition going.
JamiDec 18, 2017Palatine, IL, USA
Enjoyed Most
Our stay was great! The ambiance Friday night around the fire with the 3 piece jazz set up was very relaxing. The skiing was so much fun too, and just being in the lodge after a fun day. We love the Grand Geneva, and will definitely be back!
Other Comments
Our room was very cold. It was very cold outside (0 degrees), but it was difficult to heat the room, even when we had the thermostat on 78 degrees. We also had a baby in the room next to us that we could hear very loudly crying late at night and early in the morning. I know that can't be controlled, but it made it difficult to get rest.
AlexanderJan 15, 2018Chicago, IL, USA
Other Comments
The entire staff are welcoming and friendly. We enjoyed the hospitality.
KarenNov 01, 2017Fort Mitchell, KY, USA
Enjoyed Most
Lots of room to wander inside & lovely views ~ game room fun for all ages ~ balcony views & everything u could want.
Staff was very nice & helpful
Other Comments
Very relaxing & comfortable for all
PatriciaOct 31, 2017Worth, IL, USA
Enjoyed Most
This is December song decorations of the place was so beautiful using plane fireplace on a trolley right on the property see although land and the decorations
Other Comments
They have a lot of room and space in that Resort but the only thing there exercise room is across the street which I think in the winter time is very inconvenient
JasonDec 12, 2017Chicago, IL, USA
Enjoyed Most
THE SPA SERVICES
Other Comments
WE GOT NO SLEEP BECAUSE OF THE THIN WALLS, EVEN WITH A MOVE. COURTSIDE ROOM IS NOT FACING THE GOLF COURSE OR LAKE--IT FACES THE PARKING LOT. STAFF DID NOT PROVIDE ANY INFORMATION ON MAPS OR SERVICES AT CHECK-IN. STAFF WAS NOT HELPFUL.
Dr. KathyDec 04, 2017Naperville, IL, USA
Enjoyed Most
Beautiful facility, warm, friendly staff
MaryJul 05, 2017Chicago, IL, USA
Enjoyed Most
Great pool. Great restaurants. Tons of kids were there that weekend so my daughter had fun making friends. They also had a trolley that made getting around the resort much easier.
Other Comments
When I checked in I had workers on my patio painting. I was told that they were finishing up and that they would not be returning. So my first afternoon/evening I could not use my patio and I had to keep my drapes pulled since there was absolutely no privacy. The next morning I had three men on my patio with paint cans and ladders still working. I did go to the front desk and complain. They did relocate me to another room, but they could not do so until late afternoon. I had to check out of my room, pack all of my stuff and put it in storage. Very inconvenient. Not to mention I did not have a room for most of Thursday. I have a 7 year old daughter and as you can imagine there is a lot of back and forth to our hotel room especially when using the pool. So that was not a great situation. Also upon checking out they did not have my correct rate that O was quoted from Travelzoo. They did finally adjust my bill, but that was another 1/2 hour at the front desk back and forth with the manager.
ColletteJun 25, 2017New Lenox, IL, USA
Enjoyed Most
We could book only one (1) night, as they were otherwise fully-booked (alas!), so we didn't have much time to explore many facilities, but the room was tranquil with an exquisite view, the dining and drinking facilities also had marvelous views. Would love to explore Dan Patch Stables, which offers Haunted Hayrides in this Halloween season, but horseback rides otherwise. Cross-country skiing in season? I surely hope so, as the rolling hills and forested vistas would offer some great skiing, I'd bet.
RochelleOct 22, 2017Chicago, IL, USA
Enjoyed Most
Quiet environment
Other Comments
I had requested a king size bed and received 2 full size beds instead ....I'm 6' 6" and would have slept better if I had the larger bed ...would like to have known in advance
RochelleOct 24, 2017Chicago, IL, USA
Enjoyed Most
Ambiance
Other Comments
Just an absolutely beautiful property. Very relaxing and lovely.
DoreenOct 17, 2017Genoa City, WI, USA
Enjoyed Most
My daughters and I had a spa day -- that was very nice.
JosephJul 03, 2017Manteno, IL, USA
Enjoyed Most
Great place to stay!
Other Comments
The Lake Geneva tour is lovely!
KathleenJun 14, 2017Palos Heights, IL, USA
Enjoyed Most
I enjoyed everything about my experience there. The dining and entertainment was spectacular.
LauraOct 02, 2017Antioch, IL, USA
Enjoyed Most
using the indoor pool early in the morning.
Other Comments
the lodge is beginning to look weathered...
PatriciaJun 15, 2017St. Louis, MO, USA
Enjoyed Most
Close to downtown.
Other Comments
A little outdated décor in the rooms.
CaitlinMay 15, 2017Stoughton, WI, USA
Enjoyed Most
The ambiance of the resort and the lovely details in the room that make you feel pampered and in luxury!
Other Comments
The views of the golf course and water are simply beautiful! Lovely walking paths! A trolley or short car ride away from Timber Ridge Water Park and arcade for the children! Wonderful get-away- we go twice a year for a nice break!
LynnJul 10, 2017Evanstonvanst, IL, USA
Enjoyed Most
bedding
Other Comments
Lackluster place, room looked at parking lot.
RobOct 17, 2017Forest Park, IL, USA
Enjoyed Most
The food at their two restaurants was great.
Other Comments
Room cleaning staff could do a better job.
MarkOct 24, 2017Oak Lawn, IL, USA
Enjoyed Most
Surrounding area and grounds are beautiful. Did like and appreciate the trolleys. Desk staff and valets were all courteous and helpful.
Other Comments
Did not like the layout of the rooms. Lots of groups of steps, and confusing floorplan. Outdated design. Outside signs did not provide clear enough instructions of how to get to registration desk. Our room was ready for us when we got there, but we were there for a family wedding, and many of our relatives were not able to get into their rooms to get ready for the wedding, because it began at 4:00 PM, which is your check-in time. Check-in time needs to be moved to an earlier time. This really presented a problem for many, and they were upset and really complaining about it. You should be able to accommodate guests who have traveled there to attend a wedding to allow them to get into their rooms to change their clothes and get ready for the wedding, which was held at your venue! Lots of money was spent and people should not have been left in the position that they were. Getting ready in your spa area is not sufficient for those who needed and wanted privacy! Also, we brought our puppy (7-1/2 months old) with us, and we had to leave because he was howling, so we could not leave him alone in our room). Therefore, we did not even stay overnight, so only had the room for about 3 hours. Of course our problem with the dog is not Grand Geneva's fault, but, considering the circumstances we would have appreciated a bit of a discount.
SusanOct 23, 2017Racine, WI, USA
Other Comments
Too many steps, toilet did not work properly, hair dryer did not work, never stayed at hotel where tv went to hotel station exactly at check out time, no robes in closet
JoanOct 24, 2017Hubertus, WI, USA
Enjoyed Most
Ability to have access to the water park as well as a great pool
Other Comments
We missed out on the dining experience because of the wait times for a table.
MicheleOct 10, 2017Gurnee, IL, USA
Enjoyed Most
it was very relaxing and the view from the rooms was breathtaking
AMYJun 06, 2017East Moline, IL, USA
Enjoyed Most
The pool and restaurants.
Other Comments
Great customer service at front desk, restaurants and housekeeping.
JessicaApr 16, 2017Arlington Heights, IL, USA
Enjoyed Most
The pool and Italian restaurant
Other Comments
Our room was very out dated and the sliding glass door to the patio was broken. Also the bathroom door was broken
LaurenJun 12, 2017Chicago, IL, USA
Enjoyed Most
Room was great
KathyApr 21, 2017Algonquin, IL, USA
Enjoyed Most
Swimming, time with family.
TabithaMay 28, 2017Westchester, IL, USA
Enjoyed Most
Great
JamesMay 28, 2017St. Louis, MO, USA
Enjoyed Most
The staff and accomodations.
Daina E.May 22, 2017La Grange Park, IL, USA
Enjoyed Most
Great staff
Other Comments
Our dinner server in the banquet hall was very helpful in taking care of my daughter special diet Vegan
WilliamMay 07, 2017Arlington Heights, IL, USA
Enjoyed Most
Beautiful resort, front desk staff was outstanding
Other Comments
Disappointed with housekeeping. Stayed two nights, no one ever came to clean the room
TeresaMay 08, 2017Bartlett, IL, USA
Enjoyed Most
Very kind and friendly staff. I enjoyed the spa !
MarylynnApr 20, 2017Gurnee, IL, USA
Enjoyed Most
The room overlooking the water and the golf course.
Other Comments
Wonderful resort!! Can't wait to go back!
JulieApr 17, 2017Sherwood, WI, USA
Enjoyed Most
Beautiful
TiffanyApr 27, 2017OakfieldOakfield, WI, USA
Enjoyed Most
Nice rooms,grounds and plenty of activity's.
Other Comments
Great restaurants and gold and horse back riding.
karenApr 25, 2017crestwood, AL, USA
Enjoyed Most
The beauty of the property. The friendly staff.
DoreenMay 13, 2017Darien, IL, USA
Enjoyed Most
The grounds.
Other Comments
The food is not great and the service is spotty.
maryMay 15, 2017Chicago, IL, USA
Enjoyed Most
Beautiful environment, well equipped fitness center.
LuyingApr 19, 2017Chicago, IL, USA
Enjoyed Most
Golf course look
JohanApr 20, 2017Chicago, IL, USA
Enjoyed Most
The pool was great, and our room facing the lake was wonderful!
PatrickMay 30, 2017Joliet, IL, USA
Enjoyed Most
Very ncie location, lots of all-inclusive activity options on site
Other Comments
Many, many cut corners - from conditions to housekeeping to general, overall service
KevinApr 18, 2017Glen Ellyn, IL, USA
Enjoyed Most
The pool at the fitness center. I was not aware the center was included with the room.
Other Comments
Room met expectations. The staff was helpful and lunch was good.
BarbaraMay 06, 2017Beverly Shores, IN, USA
Enjoyed Most
The amenities and the service provided.
RatiMay 10, 2017Des Plaines, IL, USA
Enjoyed Most
Friendly staff and the setting (away from the hustle and bustle of downtown Lake Geneva)
RichardMay 29, 2017Slinger, WI, USA
Enjoyed Most
All of the amenities. There were so many things to do even though it was raining!
Other Comments
This is a very beautiful resort that has been kept up to date nicely. Many events throughout the day for all ages.
CollettMay 22, 2017Bettendorf, IA, USA
Enjoyed Most
The room itself was fine.
Other Comments
It was not on Lake Geneva as I had expected. It was a very large complex, like a conference hotel, very spread out. No elevators in my building and room was on third floor. The hall way going to my room was a bit shabby. I cancelled my second night there on arrival.
TerrieMay 12, 2017North Oaks, MN, USA
Enjoyed Most
the massage was great, however the room was freezing and I never warmed up.
Other Comments
There was broken glass all over our patio and it took 2 phone calls to get someone to come over and pick it up. They only picked up the large pieces, and ignored all the small pieces. I requested a top sheet after the first night and never received one. On the last night after house keeping came through, they left our door ajar.
CherylMay 30, 2017Chicago, IL, USA
Enjoyed Most
Pool area
Other Comments
Resort could use a little updating and a groundskeeper, but other than that, it was a pretty nice place to stay. Plenty to do if you decide to use their amenities.
JayneJun 08, 2017West Union, IA, USA
Enjoyed Most
The comfortable bed, nicely decorated room, the patio and chairs to sit outside.
GinaMay 16, 2017Sun Prairie, WI, USA
Enjoyed Most
Gold+view from lodge room over Brute-even numbered rooms get a great view.Food was delish(Chophouse).
Other Comments
It use to be a Playboy Club back in the day. Fun to play a Jack Nicolas designed course
DanaJun 13, 2017Roberts, WI, USA
Enjoyed Most
Lovely room with a view!! All I had to do was ask and we were upgraded. Nice surprise!
Other Comments
ALL staff we encountered were helpful, polite and friendly. That made our stay at the Grand Geneva even more enjoyable.
JamesJun 14, 2017Marshfield, WI, USA
Enjoyed Most
The golf course was nice, the staff was apologetic
Other Comments
The tub wouldn't drain, the cable didn't work, the outlets were faulty, we couldn't get a late check out, the hotel felt out dated
emilyMay 14, 2017Glencoe, IL, USA
Enjoyed Most
The staff - very helpful and friendly.
ROCHELLEMay 27, 2017Highland Park, IL, USA
Enjoyed Most
It was an opportunity for a quick adult getaway and we enjoyed every moment. From relaxing at the spa to enjoying a few cocktails, we came home invigorated. Thank you GG!!!
RyanApr 29, 2017Madison, WI, USA
Enjoyed Most
The room overall. Bedding, shower.
IanApr 12, 2017Wheeling, IL, USA
Enjoyed Most
View from room ~ comfort of bed. Amazing shower for HC
Person! Very nice people working there. Was really fun.
Other Comments
Randolph & Douglas are Engineeres but went out of their way to help me get stuff to room ~ held doors & waited even tho I'm really slow w Walker. So nice & we appreciated the whole friendly kind staff.
PatriciaApr 16, 2017Worth, IL, USA
Enjoyed Most
The scenery
Other Comments
The hotel room & scenery were very relaxing!!! The hostess at The Geneva Cafe was very rude, once I made a complaint, the entire hotel staff was very accommodating.
