The Grand Geneva Resort & Spa is an hour’s drive from Milwaukee and about 90 minutes from both Madison and Chicago. Parking is available on site (included in the resort fee).
Grand Geneva Resort & Spa, a sprawling chalet-style resort that takes inspiration from Frank Lloyd Wright's prairie-style architecture and design, is one of Wisconsin's best resorts (U.S. News & World Report Travel).
Rooms are country chic with leather armchairs and antique-style furniture, plush cotton bedding, minifridges, complimentary coffee service and bottled water. The resort features seven different restaurants, cafes and lounges including the Geneva ChopHouse and Ristorante Brissago, both winners of multiple OpenTable Diners' Choice awards.
In winter, guests can hit the slopes on Grand Geneva's Mountain Top ski hill with 20 downhill runs (snowboarding, cross-country skiing, ice skating, sledding and snowshoeing is also available). Guests can also hang out at the outdoor firepit, the roaring indoor fireplace or visit the nearby Timber Ridge sister resort with its 50,000-square-foot indoor water park, heated waterslides and a lazy river (passes available to guests for an additional fee).
The resort is located just 10 minutes from downtown Lake Geneva -- sometimes referred to as "the Hamptons of the Midwest" -- with its many boutique shops, restaurants, bars and popular public beach.
From the press:
“One of Wisconsin’s top resorts, the Grand Geneva
Resort & Spa is home to its own ski resort, water park, even a
rock-climbing wall” -- Travel + Leisure
Amenities
General
Infant cots / cribs
Extra beds / roll away beds
Fitness classes
Games room
Golf course (on-site)
Gym / fitness center
Hot Tub / Jacuzzi
Indoor pool
Outdoor pool
Pool bar
Restaurant
Sauna / Steam Room
Tennis courts
Pet-friendly
Services
24-hour security
Baby-sitting service on request
Beauty treatments / massages (fees apply)
Bike rental
Concierge service
Currency exchange / ATM
Hair salon (fees apply)
Laundry / dry cleaning
Room service (limited hours)
Room amenities
Air-conditioning
Coffee / tea-making facilities
Fridge
Iron and ironing board
Jacuzzi in some rooms
Outdoor space for some rooms
Pay-per-view / movies on demand
Safe
Sitting area
Flatscreen TV
Internet
Complimentary Wi-Fi throughout
Bathroom
Bathtub
Hair-dryer
Parking
Complimentary parking
Complimentary valet service
Accessibility
Accessible bathroom in some rooms
Accessible meeting room
Accessible parking
Accessible path of travel
Accessible pool area
Accessible restaurant
Accessible spa
ADA compliant rooms
Facilities for guests with special needs
Roll-in shower
Wheelchair accessible
Policies
Check-in: Standard Time is 4pm.
Checkout: Standard Time is 11am.
Children and additional guests: Children 18 and under stay free of charge when using existing bedding. Extra bedding available upon request: $15 plus tax, per night. Crib/Pack 'n Play available upon request: free of charge.
Charges will be added to your bill at the hotel.
Pets: Pets (dogs only and up to a max of 25 lbs.) are allowed and will be charged $65 (subject to tax) per day. Charges will be applied by hotel.
Fees: A resort/facility fee of $27.13 inclusive of tax, per night will be added to the total price of your stay upon check out.
This fee includes Wi-Fi access, valet parking, on-site transportation, in-room bottled water and coffee, local calls and access to the fitness center.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Additional details: Minimum Stay requirements may vary, check with hotel for details.
The golf course is closed from mid November to March. Ski is closed from mid March to November.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
It had a very warm and welcoming feeling. Everyone was so nice
Other Comments
Our only complaint is that every restaurant needs a reservation, we were not told this at check in, so when we went to eat the Buffett and didn't have a reservation the hostess was very rude and told us we needed a reservation, even though they had plenty of open seats.
StacyFeb 05, 2019Davenport, IA, USA
Enjoyed Most
The room was updated and clean. Brassago’s restaurant was very good. We what breakfast at the cafe but since we didn’t have the buffet, the service was very slow.
MirandaFeb 03, 2019Franklin, WI, USA
Enjoyed Most
We did a “Taste of Wisconsin” at the hotel. It had different WI beer, cheese, and mustards. We really enjoyed this!
Other Comments
We could hear the
People talking in the next room. You could hear exactly what they were saying. Rooms were not quiet at all. A lot of hall noise. Made it hard to sleep and relax.
BonnieJan 07, 2019Poplar Grove, IL, USA
Enjoyed Most
Ski resort very close and nice clean rooms
Other Comments
Great in winter and summer
ZanetaJan 06, 2019Mount Prospect, IL, USA
Enjoyed Most
Everyone was pleasant and always willing to help. The amenities are great
JamesJan 05, 2019Joliet, IL, USA
Enjoyed Most
Staff very welcoming. Food wonderful. Beautifully decorated for Christmas season. The ambience exceptiinal.
jonathanJan 05, 2019Palatine, IL, USA
Enjoyed Most
All of the families enjoying Christmas/
GenellDec 27, 2018Chicago, IL, USA
Other Comments
The long lines. All activities were booked.
MaryAnnDec 26, 2018Joliet, IL, USA
Enjoyed Most
the holiday decor
JenniferDec 26, 2018Muskego, WI, USA
Enjoyed Most
Fitness center
JeiDec 25, 2018Madison, WI, USA
Enjoyed Most
The lobby and Christmas decorations
LaurenDec 25, 2018Buffalo Grove, IL, USA
Enjoyed Most
Wonderful Christmas decorations
BrentDec 25, 2018Bartlett, IL, USA
Enjoyed Most
The room...nice furnishings. Very comfortable bed.
Other Comments
We had breakfast at the grand cafe. Very nice table settings. Great service and delicious food.
PaulOct 31, 2018Stevens Point, WI, USA
Enjoyed Most
Beautiful grounds and helpful staff.
WilliamOct 16, 2018Westchester, IL, USA
Enjoyed Most
Convenient to drive to from northern suburbs! Beautiful quaint little town
LeslieOct 15, 2018Highland Park, IL, USA
Enjoyed Most
able to spend time with our family away from electronics
JerryOct 09, 2018Mount Prospect, IL, USA
Enjoyed Most
clean, beautiful hotel. Relaxing atmosphere.
AndreaSep 25, 2018Oak Park, IL, USA
Enjoyed Most
Golf!
Other Comments
Service was fabulous, view fantastic!
DebraSep 25, 2018Lisle, IL, USA
Enjoyed Most
The add on golf package
ThomasSep 25, 2018Hoffman Estates, IL, USA
Enjoyed Most
We went with another couple and the men played golf while women sat by the pool. We had great food a several restaurants and enjoyed the live entertainment in the lobby/bar area. Very relaxing and fun!
Other Comments
Great location! Right off the main highway and close to downtown Lake Geneva.
SusanSep 19, 2018Palatine, IL, USA
Other Comments
The main lobby was located on the side of the complex and difficult to find initially. The entire resort looked a little run down and needs to be updated.
JudySep 18, 2018Lockport, IL, USA
Enjoyed Most
Beautiful grounds & buildings
Other Comments
Impressive...built by Hugh Hefner
larrySep 14, 2018Marietta, GA, USA
Enjoyed Most
the view from our balcony overlooking the lake and 18th green
DianeSep 10, 2018Bloomington, IL, USA
Other Comments
Front desk staff was pretty rude.
MicheleSep 05, 2018Flossmoor, IL, USA
Enjoyed Most
Golfing on both courses.
Other Comments
Food at the Steakhouse was outstanding! Also great entertainment at the bar!
MarySep 04, 2018Palatine, IL, USA
Enjoyed Most
All-around great experience! Love the total experience—friendly personnel, lovely rooms, beautiful views, short drive to Lake Geneva & alll the areas “things to do”
Other Comments
Hate the resort fee!! Extra $27.00 surprise fee added on at the end...leaves a bad taste as we check out...SO annoying!
KathleenAug 25, 2018Antioch, IL, USA
Other Comments
We were in room 5305 and without a doubt, it used to be a smoking room. No matter what we tried, the smell lingered and we all complained of headaches over both days. It’s disappointing to have such an experience at a quality resort. The room was unfit for guests.
PatrickAug 12, 2018Huntley, IL, USA
Enjoyed Most
The rooms are comfortable and the service is great. The spa was a very nice add on for a reasonable price.
Other Comments
The room we had facing the parking lot was a little disappointing - would have liked to have a view of the resort. This is not on Lake Geneva - it's a few miles away. So if you want the lake you would choose a different property.
scottAug 10, 2018Iowa City, IA, USA
Enjoyed Most
Bar and Dining
SenajitAug 10, 2018Schaumburg, IL, USA
Enjoyed Most
Golf and food
joyceAug 09, 2018Glenview, IL, USA
Enjoyed Most
The Fitness Area, golf course and pools.
Other Comments
The GPS on the golf cart was not functioning for the first 9 holes. I sent messages to the clubhouse for assistance but did not receive a response. They were able to give me a new cart at the turn.
AlejandroAug 09, 2018Milwaukee, WI, USA
Enjoyed Most
Our room was clean and spacious enough for a couple. Great pool and service poolside as well as in the Grand Cafe. However, pricing for the breakfast buffet is a bit excessive for what you get.
Other Comments
We had no issues with our stay; however the same could not be said for others who traveled with us (different booking) at the same time. There were issues with excessive wait times to check-in (over 4 hours past the set time) and room cleanliness. One room had standing water on the floor and no help relocating to a different room by the front-desk staff.
RachaelAug 01, 2018Chicago, IL, USA
Enjoyed Most
The view was beautiful and the fireworks show was an unexpected bonus from our balcony.
KendraJul 17, 2018RochesterRochester, IN, USA
Enjoyed Most
Yes, the staff was wonderful. The food and drinks were excellent.
RandyJul 12, 2018Plainfield, IL, USA
Enjoyed Most
Chophouse was delicious. Staff at bars/restaurants were outstanding.
Other Comments
Felt like we were treated differently for booking with Travelzoo. Room was stale & not as clean as previous stays. Heard barking dogs, the tested fire systems after 10pm (didn’t tell guests it was a test).
Laurie AJul 10, 2018Elgin, IL, USA
Enjoyed Most
Nature setting and clean rooms
DeborahJul 10, 2018Chicago, IL, USA
Enjoyed Most
The setting is beautiful.
TracyJul 08, 2018Rochester, MN, USA
Enjoyed Most
Liked the playboy history tour
Other Comments
Did not like the service fee of $25.00 per night, which I did not know about when booking. Hotel needs updating.
JohnJul 07, 2018Racine, WI, USA
Enjoyed Most
Geneva Chophouse, Audrey from Experiences, Sarah at pool cafe, Room service. Decent room, awesome views.
Other Comments
We were locked out of our room because of a keys issue. Wasted 20+ mins and no one showed up to open rooms after being told that someone was on the way.
AmitJun 29, 2018Maple Grove, MN, USA
Enjoyed Most
Great views, delicious food at Chop House. Audrey from Experiences was awesome.
Other Comments
We had issues with ALL our keys getting demagnetized at the same time. We called multiple times from the house phone to be told that “someone from Public Safety” was on the way. No one turned up even after 3 calls, and 20 mins. Not impressed.
AmitJun 29, 2018Maple Grove, MN, USA
Other Comments
Had to request additional sheets twice. Finally received them
peteJun 23, 2018Libertyville, IL, USA
Enjoyed Most
Rooms were nice. Views of lake and hills were beautiful. Sunday brunch was excellent. Pool areas were nice.
Other Comments
One cocktail waitress was very rude to us. She definitely needs customer service training.
PatriciaJun 14, 2018Oshkosh, WI, USA
Enjoyed Most
The grounds and amenities.
Other Comments
It was somewhat difficult to figure out what was and was not included with our room. Perhaps I missed it somewhere, but the $25 "campus fee" was a surprise to us --- and I feel we should have been made aware of it ahead of time. Enjoying the beautiful grounds was very limited because we were constantly reminded (by signage) that we were not to "set foot" on the golf course --- even though there was hardly anyone using it. Being non-golfers, we felt a bit like "second-class citizens" --- and that the place was mostly meant for golfers. Maybe it is --- but that would sevetely limit the customer base!
StephenJun 06, 2018Waterloo, IA, USA
Enjoyed Most
Golf
Other Comments
House keeping was very disappointing, totally failed to visit our room on our first day there. Had to track down clean towels and after call to front desk, got coffee etc, but room was never serviced.
DonaldJun 02, 2018Big Bend, WI, USA
Enjoyed Most
The pool
Other Comments
They double charged us when we booked & I had to talk to several people before I was finally connected to someone who helped me, otherwise ok
JaneMay 30, 2018Elgin, IL, USA
Enjoyed Most
everything
Other Comments
very well kept, beds were awesome!
JodyMay 29, 2018Orland Park, IL, USA
Other Comments
Dated facility. Could use updating and some areas could use a good cleaning. The only reason we stayed there was because of the great Travelzoo deal that we received.
JohnMay 29, 2018RICHFIELD, WI, USA
Enjoyed Most
Restaurants, pool, scenery, golf
Other Comments
Bathroom was too small
LuAnnMay 28, 2018Storm Lake, IA, USA
Enjoyed Most
Location, amenities
Other Comments
Could use some updates and remodeling, some carpet was in poor, dirty condition
JohnMay 27, 2018Dousman, WI, USA
Enjoyed Most
We were looking for a beautiful, comfortable, full-service resort in order to celebrate a special occasion. This resort certainly met all expectations. We would love to return sometime.
Eugene RMay 16, 2018Janesville, WI, USA
Other Comments
Their system for booking through a 3rd party site caused confusion. We booked two nights, but (1) when we checked in they only had us down for 1 night. No big deal it was fixed on the spot, but (2) the next morning we had about 3 different people show up to our door looking at us and asking when we were going to check out. Had to keep reexplaining the situation. Highly annoying.
TrevorMay 13, 2018Lisle, IL, USA
Enjoyed Most
Staff at check-out was very nice and adjusted the bill; I really appreciated that, but I came for a special celebration and the resort has lost its shine. Sad...
Other Comments
Purchased an upgraded room, it was old and tired. The hotel portion of the resort is in serious need of an upgrade/refresh. Halls are poorly lit, old carpet, does not feel luxurious at all. Staff was very nice but some did not know about their own promotions.
GailApr 23, 2018Highland Park, IL, USA
Enjoyed Most
Very helpful friendly staff.
Other Comments
They didn’t have and couldn’t find our reservation. We waited for over an hour to get our room. Therefore missing out on spa time.
DavidApr 02, 2018Aurora, IL, USA
Enjoyed Most
The atmosphere is extremely relaxing and it feels like a true vacation.
Other Comments
The spa and services are also fabulous!
LauraMar 29, 2018Northbrook, IL, USA
Enjoyed Most
Fitness center and outdoors space
Other Comments
Food quality in Cafe and ChopHouse is below 4- star/diamond level. Coffee shop never replenished pastry assortment after morning rush and operated with empty display the whole day.
YuliaMar 28, 2018ChicagoChicago, IL, USA
Enjoyed Most
Our stay was great! The ambiance Friday night around the fire with the 3 piece jazz set up was very relaxing. The skiing was so much fun too, and just being in the lodge after a fun day. We love the Grand Geneva, and will definitely be back!
Other Comments
Our room was very cold. It was very cold outside (0 degrees), but it was difficult to heat the room, even when we had the thermostat on 78 degrees. We also had a baby in the room next to us that we could hear very loudly crying late at night and early in the morning. I know that can't be controlled, but it made it difficult to get rest.
AlexanderJan 15, 2018Chicago, IL, USA
Enjoyed Most
Easiest hotel check-in in history! The Grand Geneva does the most amazing Christmas decor and activities! It has been our tradition to spend a weekend there during the holidays, and plan on keeping the tradition going.
JamiDec 18, 2017Palatine, IL, USA
Enjoyed Most
This is December song decorations of the place was so beautiful using plane fireplace on a trolley right on the property see although land and the decorations
Other Comments
They have a lot of room and space in that Resort but the only thing there exercise room is across the street which I think in the winter time is very inconvenient
JasonDec 12, 2017Chicago, IL, USA
Enjoyed Most
THE SPA SERVICES
Other Comments
WE GOT NO SLEEP BECAUSE OF THE THIN WALLS, EVEN WITH A MOVE. COURTSIDE ROOM IS NOT FACING THE GOLF COURSE OR LAKE--IT FACES THE PARKING LOT. STAFF DID NOT PROVIDE ANY INFORMATION ON MAPS OR SERVICES AT CHECK-IN. STAFF WAS NOT HELPFUL.
