Massachusetts

Berkshires Untold

Frances Verjano
Deal Expert

Why We Love This Hotel

  • Rooms come with Le Labo bath amenities, and luxury robes are available upon request
  • The Club Room serves up locally sourced artisanal dishes all day
  • For the literature lovers: The home of Edith Wharton (author of "The Age of Innocence") and the 18th-century farmhouse where Herman Melville wrote "Moby Dick" are both within a 10-minute drive

92%
Enjoyed This
"We had a wonderful stay here, very clean and stylish. Welcoming check-in and great ambiance- would definitely recommend"
Martha Cushman
Oct 4, 2025 - Honeoye Falls, NY, USA
See All 61 Member Ratings

Rooms & Rates

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Amenities

General

  • Bar
  • Restaurant
  • Pet-friendly
  • 100% smoke-free
  • Gym / fitness center (off-site access)
  • Fire pit

Services

  • Security (24 hours)

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee- / tea-making facilities
  • Iron and ironing board
  • Sitting area (in some rooms)
  • TV
  • Mini fridge

Internet

  • Wi-Fi throughout (complimentary)

Bathroom

  • Hair-dryer
  • Toiletries
  • Shower

Parking

  • Self-parking (complimentary)

Accessibility
Some accessibility features may not be available in all rooms. Please coordinate with the hotel directly before you travel.

  • Accessible bathroom (in some rooms)
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • ADA-compliant rooms
  • Roll-in shower (in some rooms)
  • Wheelchair accessible

Policies

Check-in: Standard Time is 3pm.
Minimum age required to check in: 21.

Checkout: Standard Time is 11am.

Children and additional guests: Crib/Pack 'n Play not available.
Extra beds are not available.

Rates are based on up to 2 adults and 1 child in king rooms; and up to 4 guests, including children, in two-double rooms.

Pets: If you require a pet-friendly room, please contact the hotel directly before you travel.
A Non-refundable cleaning fee of $85 plus tax, per stay will be charged upon arrival.
Maximum weight: 60 pounds.

Only dogs are allowed on request.
Service animals are exempt from fees.

Additional details: Some amenities and services may be limited or closed during your visit; please contact the hotel for more details.

Complimentary on-site self-parking is subject to availability.

Have a Question?

Member Services available
Mon-Fri, 9am-6pm ET
Sat-Sun, 12-5pm ET

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

92%
Enjoyed This
(61 Member Ratings)
Ratings & reviews reflect verified member feedback for Berkshires Untold over the past 15 months.
4.3 Ambiance
4.6 Location
4.1 Rooms
4.3 Quality of Service
4.5 Value for the Money
Show Reviews
Enjoyed Most
The decor in the lobby/bar/restaurant and the outside patio was lovely; the staff worked very hard.
Other Comments
Room was not well lighted; floor was sticky; TV was screwed up and we had to get help to access channels and guide; "call the front desk if you need something immediately," but you only get an answering machine; restaurant and bar were staffed with just one person who was check-in clerk, bar tender, waitress, and bus-girl all at once; food service was slow because there was only one person in the kitchen; martini made with well gin was $18! etc.
Crystal J Aug 04, 2026 Eastham, MA, USA
Enjoyed Most
Staff and room very nice. Setting convenient for area attractions.
Other Comments
Think of it as a very thoughtfully, comfortably, aesthetically pleasingly remodeled 2-story motel with a lobby bar and outdoor seating area. I'm waiting to hear back from property about charging my credit card when I did not overspend dining credit that was explicitly included in booking rate. Check out was automated, so did not know until departure.
Nina Aug 01, 2026 Bar Harbor, ME, USA
Enjoyed Most
This was our first visit to Lenox, MA and we decided to go because of your offer. We loved it! The hotel was very nice, clean with a lovely bar and dining area. It was about 10 minutes from town so it made it very convenient and on site parking is always a plus for us. We went to Tanglewood, The Mount and the Ventfort Hall, a gilded age mansion. The countryside in the Berkeshires was breathtaking. It was a wonderful getaway for us! We want to go back! Anymore good deals in the Berkeshires?! Thanks for inspiring us to travel and experience new places!
Other Comments
Berkshires Untold is a lovely property and the staff was very helpful, friendly and gracious. Rooms were very nicely decorated and very comfortable. All in all, it was a great experience! We want to go back!!
Margaret Jul 30, 2026 Huntington, NY, USA
Enjoyed Most
We expected a resort but found a remodeled Motor Inn reminiscent of the 1950s. Check-in was easy. Room was adequate but not large. Bathroom had been remodeled nicely, but main room was clean but not fancy. Heating/AC unit was noisy and less than consistent. It felt safe and was quiet, so no real complaints. Price was appropriate for weekdays in season, but Travel Zoo price was the same as standard rate, Staff were accommodating with limited resources. Owners seemed to be in the process of further upgrades.
Other Comments
We received $30/day credits on meals. We had breakfast both days. Menu was very limited and eggs tasted like they were frozen and reheated. Meal credit did not completely cover both simple meals. Credits were not automatically applied, so we did not even get to use the second day's credit. Most chain hotels would have been a better value for meals. Travel Zoo ad implied a somewhat luxurious resort. Reality was more of a no-frills, rustic roadside inn.
Andrew Jul 26, 2026 Dover, DE, USA
Enjoyed Most
Nice hotel, excellent location for all the things I wanted to do/see on my trip. The $30 meal credit on the Travelzoo deal was great.
Other Comments
Nice hotel, very friendly staff. My only minor complaint is that the room was very dark, even when all the lamps were turned on.
Robin Jul 19, 2026 Florham Park, NJ, USA
Enjoyed Most
The staff were outstanding in their service. The restaurant's food was excellent.
Mary Jul 18, 2026 Charlestown, MA, USA
Enjoyed Most
Ok
Other Comments
People not friendly
Jul 09, 2026 Hudson, MA, USA
Enjoyed Most
Fun weekend celebrating it in the Berkshires!
Valerie Jul 04, 2026 Woodbury, CT, USA
Enjoyed Most
We loved our stay at Berkshires Untold. We enjoyed sitting outside and just reading or relaxing with a drink. The inside where the bar/lobby is great. It was very chill and a great place to chat or, again, read and have a drink. We hope to come back again. We were able to take our dog, and he enjoyed the surrounding area.
Other Comments
The staff was so welcoming and friendly. Thanks for a great stay!
Christine Jul 03, 2026 Charlestown, MA, USA
Enjoyed Most
Great stay....perfect location. Loved the bar and outdoor fire pits. Definitely returning!
Emile Jul 01, 2026 Everett, MA, USA

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