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"The best service around" -- Travel + Leisure

The Milestone Hotel

  • This 5-star hotel provides the "best service around", says Travel + Leisure
  • It won a place on Condé Nast Traveler's Gold List in 2013
  • A short walk from Knightsbridge, Kensington Palace & the Royal Albert Hall
  • Great for families -- kids get colouring books & behind-the-scenes tours

Member rates available


1 Kensington Court
London, W8 5DL
United Kingdom Map & Directions
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More Room Types

Butler service? Check. Champagne upon arrival? Check. Elegant bedrooms with fresh flowers? Check. It’s fair to say that The Milestone Hotel knows how to look after its guests. Attentive staff provide "the best service around", notes Travel + Leisure -- thanks in part to the hotel’s 2-to-1 staff-to-guest ratio. It's no wonder that it has made the magazine's 500 World's Best Hotels list five years in a row.

Each individually designed room maintains a feel of luxury and elegance, with sumptuous wall hangings, free Wi-Fi and in-house movie libraries. Ask for a room facing the Palace and Kensington Gardens for excellent views, or upgrade to a suite for 4-poster beds, complimentary canapés every evening and 24-hour butler service.

The Milestone is a great base from which to explore the upmarket neighbourhoods of Kensington and Chelsea, and only a short walk from the designer shops of Knightsbridge, Kensington Palace and the iconic Royal Albert Hall. In-house, guests can keep fit at the small resistance pool or gym, while kids can go on behind-the-scenes tours and get their own colouring books, mini dressing gowns and slippers in the rooms.

The Milestone's Stables Bar makes the perfect rendezvous for an aperitif. The varied dining is also a boon: if you fancy dressing for dinner there is the 2-AA-Rosette Chenestons Restaurant, praised for its "ambitious cooking" by The Michelin Guide, or for a casual bite there's the more relaxed Conservatory.

The hotel is only five minutes' walk from High Street Kensington Underground station, for easy access to the rest of London.

From the press:
  • "This 19th-century Victorian [hotel] prides itself on its 2-to-1 staff-to-guest ratio" -- Condé Nast Traveller
  • "The Milestone epitomises everything good about the classic London hotel" -- Frommer’s
  • "An intimate, luxurious alternative to the city's more famous high-end hotels" -- Fodor's
by Amy Lindsay
Deal Expert


  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Fitness classes
  • Gym / fitness center
  • Indoor pool
  • Restaurant
  • Sauna / Steam Room
  • Pet-friendly


  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Baby-sitting service on request
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Butler service
  • Chauffeur service (fees apply)
  • Concierge service
  • Currency exchange / ATM
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Pillow menu
  • Room service (limited hours)
  • Safe in reception (fees apply)
  • Business center

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Mini bar
  • Pay-per-view / movies on demand
  • Safe
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV
  • iPod/iPhone docking station


  • Complimentary Wi-Fi throughout


  • Bathrobes
  • Bathtub
  • Hair-dryer
  • Luxury toiletries


  • Public car park (fees apply)
Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.


  • Standard check-in time: 2pm. Minimum age required to check in: 18.


  • Standard checkout time: 12pm.

Children and additional guests

  • Children under 12 stay free of charge when sharing parents’ room and using existing bedding (on request). Cot/crib available free of charge for children under 3. Extra bed for children aged 3 and older and for adults are available on request and in the Deluxe Studios, Master Suites, Junior Suites only: £50 per day. Charges will be added to your bill on checkout.


  • Pets are allowed on request. Charges will apply.


  • Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Getting there

It's 30 minutes from Heathrow Airport by taxi or public transport (take the Heathrow Express to Paddington and then the District or Circle line to High Street Kensington station, five minutes from the hotel). It's slightly further to London City Airport, but take the DLR to Canning Town, change to the Jubilee line and from Westminster take the Circle line to High Street Kensington station. From Gatwick Airport the journey by taxi can take upwards of an hour, while by train it’s 45 minutes -- take the train to Victoria station and then the Circle line west to High Street Kensington.


  • 1 Kensington Court
  • London, W8 5DL
  • United Kingdom

Customer Service

Prefer to book over the phone?

Tel: +44 (0) 20 3564 9000

M-F, 8am-9pm

Questions? Check out our FAQs or give us a call.

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

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