Lake Geneva

Grand Geneva Resort & Spa

Travelzoo Staff

Why We Love It

  • Family-friendly with indoor/outdoor pools, horseback riding and a "Kids are Grand" children's program
  • All rooms feature flat-panel TVs, granite bathrooms and lake or golf-course views; most feature private balconies or patios
  • The Grand Geneva has maintained AAA 4-Diamond status since 1998
  • The resort also features two golf courses, a full-service spa and a private 20-acre lake

“The jewel in the crown of Lake Geneva's resorts" -- Oyster.com
89%
Enjoyed This
(157 Member Ratings)
"Yes, the staff was wonderful. The food and drinks were excellent."
Randy
Jul 12, 2018
Plainfield, IL, USA

Map & Directions

The Grand Geneva Resort & Spa is an hour’s drive away from Milwaukee, and about 90 minutes from both Madison and Chicago to the hotel. Parking is available on site (included in the resort fee).

Rooms & Rates

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Overview

Grand Geneva Resort & Spa, a sprawling chalet-style property 10 minutes from Lake Geneva’s town center that takes inspiration from Frank Lloyd Wright's prairie-style architecture and design, is one of Wisconsin's best resorts (U.S. News & World Report Travel). 

Rooms are country chic with leather armchairs and antique-style furniture, plush cotton bedding, mini-refrigerators, complimentary coffee service and bottled water. The resort features seven different restaurants, cafes and lounges including the Geneva Chophouse and Ristorante Brissago, both winners of multiple OpenTable Diners' Choice awards. 

This resort feels like an enormous country club with two golf courses and multiple pools on site; guests can also access the nearby Timber Ridge sister resort with its 50,000-square-foot indoor water park, heated waterslides and a lazy river (passes available to guests for an additional fee).

The resort is located just 10 minutes from downtown Lake Geneva with its many boutique shops, restaurants, bars and public beach; Midwest Living magazine says the town -- sometimes referred to as "the Hamptons of the Midwest" -- is one of the Midwest's "Great Fall Color Getaways" and also a "Winter Wonderland."

From the press:
  • “One of Wisconsin’s top resorts, the Grand Geneva Resort & Spa is home to its own ski resort, water park, even a rock-climbing wall” -- Travel + Leisure

Amenities

General

  • Infant cots / cribs
  • Extra beds / roll away beds
  • Fitness classes
  • Games room
  • Golf course (on-site)
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Outdoor pool
  • Pool bar
  • Restaurant
  • Sauna / Steam Room
  • Tennis courts

Services

  • 24-hour security
  • Baby-sitting service on request
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Concierge service
  • Currency exchange / ATM
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Room service (limited hours)

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Jacuzzi in some rooms
  • Outdoor space for some rooms
  • Pay-per-view / movies on demand
  • Safe
  • Sitting area
  • Flatscreen TV

Internet

  • Complimentary Wi-Fi throughout

Bathroom

  • Bathtub
  • Hair-dryer

Parking

  • Complimentary parking
  • Complimentary valet service

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Please note: Some amenities may not be available in all rooms and some amenities or services incur an additional charge and are subject to change. Please check with the hotel directly.

Policies

Check-in: Standard Time is 4pm.

Checkout: Standard Time is 11am.

Children and additional guests: Children up to age 18 stay free of charge when sharing parents’ room and using existing bedding (on request). Cribs available on request (and based on availability), free of charge for one child. Extra bed available on request (and based on availability), for one child or one adult: $15 (subject to tax) per night. Extra bed not available in Standard Rooms. Charges will be applied by hotel.

Pets: Pets (dogs only and up to a max of 25 lbs.) are allowed and will be charged $65 (subject to tax) per day. Charges will be applied by hotel.

Fees: A resort fee of $25 (subject to tax) per room per night is additional and will be added to the total price at check-out. This fee includes Wi-Fi access, valet parking, on-site transportation, in-room bottled water and coffee, local calls and access to the fitness center.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Minimum Stay requirements may vary, check with hotel for details.

The golf course is closed from mid November to March. Ski is closed from mid March to November.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Sun, 9am-12 midnight ET

Winner: People's Choice Stevie Awards for Favorite Customer Service

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

89%
Enjoyed This
(157 Member Ratings)
Ratings & reviews reflect verified member feedback for Grand Geneva Resort & Spa (part of Marcus Hotels & Resorts) over the past 15 months.
4.2 Ambiance
4.5 Location
4.0 Rooms
4.4 Quality of Service
4.0 Value for the Money
Show Reviews
Enjoyed Most
Yes, the staff was wonderful. The food and drinks were excellent.
Randy Jul 12, 2018 Plainfield, IL, USA
Enjoyed Most
Chophouse was delicious. Staff at bars/restaurants were outstanding.
Other Comments
Felt like we were treated differently for booking with Travelzoo. Room was stale & not as clean as previous stays. Heard barking dogs, the tested fire systems after 10pm (didn’t tell guests it was a test).
Laurie A Jul 10, 2018 Elgin, IL, USA
Enjoyed Most
Geneva Chophouse, Audrey from Experiences, Sarah at pool cafe, Room service. Decent room, awesome views.
Other Comments
We were locked out of our room because of a keys issue. Wasted 20+ mins and no one showed up to open rooms after being told that someone was on the way.
Amit Jun 29, 2018 Maple Grove, MN, USA
Enjoyed Most
The setting is beautiful.
Tracy Jul 08, 2018 Rochester, MN, USA
Enjoyed Most
Liked the playboy history tour
Other Comments
Did not like the service fee of $25.00 per night, which I did not know about when booking. Hotel needs updating.
John Jul 07, 2018 Racine, WI, USA
Enjoyed Most
Nature setting and clean rooms
Deborah Jul 10, 2018 Chicago, IL, USA
Enjoyed Most
The pool
Other Comments
They double charged us when we booked & I had to talk to several people before I was finally connected to someone who helped me, otherwise ok
Jane May 30, 2018 Elgin, IL, USA
Enjoyed Most
Great views, delicious food at Chop House. Audrey from Experiences was awesome.
Other Comments
We had issues with ALL our keys getting demagnetized at the same time. We called multiple times from the house phone to be told that “someone from Public Safety” was on the way. No one turned up even after 3 calls, and 20 mins. Not impressed.
Amit Jun 29, 2018 Maple Grove, MN, USA
Enjoyed Most
Rooms were nice. Views of lake and hills were beautiful. Sunday brunch was excellent. Pool areas were nice.
Other Comments
One cocktail waitress was very rude to us. She definitely needs customer service training.
Patricia Jun 14, 2018 Oshkosh, WI, USA
Enjoyed Most
Golf
Other Comments
House keeping was very disappointing, totally failed to visit our room on our first day there. Had to track down clean towels and after call to front desk, got coffee etc, but room was never serviced.
Donald Jun 02, 2018 Big Bend, WI, USA

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