£155—Surrey Hills country estate with dining credit

Great experience. Little short staffed on Sat morning due to a wedding

Beautiful location, friendly and welcoming staff, great food & wine, lovely service at dinner, tasty breakfast and fab leisure facilities. Thoroughly enjoyed a run in the woods and later a walk with the family and dog. Thoroughly recommend for families with dogs

Major mix up on room numbers and deal types at check in and check out. Not the fault of front of house staff, but the hotel’s system. I’ll be writing to them.

Very impressive building and beautiful gardens with views that we we could not see from our room. We only had a rundown brick and stone so called folly to look at.

LImited access for disabled parking there is only two spaces. The room was a very long walk with cases and no help available. The room 216 was extremely cramped and hot due to the face it was over the spa which emanated lots of heat into the room that could not be dissipated due to the sash window being governed to open only about 5" or so. There was no fan until we requested one and the seemed surprised there was not one there already as they knew it was hot. There was no hooks anywhere in the room particularly to hang wet coats and also none in the bathroom for wet towels and dressing gowns. The shower tray was about 6" off the ground and very slippy and no where to hang on to only the glass shower screen itself that was very wobbly. There was a massive crack in the handbowl and the shower gel and creams were almost impossible to dispense. The room was very dark even with the lights on. The menu was extremely limited and also expensive (as we had £28 each to spend) as there were only about two options available at that price. The service was poor as we had to wait at least half any hour for tea and coffee in the morning despite asking several times. The same again with the dessert menu and we had to ask repeated if they had forgotten and they had. It was full to capacity and had to queue for everything breakfast time and the bacon and sausage was under cooked. Limited options available for vegetarians and vegans. We told them about our allergies and they were forgotten. Definitely not an experience to be repeated. We have paid half the price and had far better room, food and service. When I complained to the reception I was asked would I like a call from the hotel to air my views and as yet I have not had a call. Overall a bad experience.

The package deal was appealing. It is a dog and child-friendly hotel so not quite as fun for a girls' weekend perhaps. It did not feel as luxe as some country hotels, e.g.friendliness of staff, condition of hotel and grounds, low ceilings and big dehunidifer with tube out window in bedroom, music playing was a bit cheesy, my martini mocktail served in a normal glass with plastic straws, etc. Breakfast was great and overall a fun stay.

My partner got terrible food poisoning from what we believe was the food from the kitchen the night before. He has never been this sick with food poisoning before. We were told he had to go to A&E for a sample test or return to his GP for a sample test. Well we don’t believe in wasting hospital NHS Time and by the time he got through to his GP this morning he could not get triaging for a specimen pot and couldn’t give a sample

Enjoyed it, good value DBB deal. Lovely hotel and gardens. Nice room. Food good but not exceptional and limited vegetarian choices for dinner and breakfast. A pleasant and comfortable stay.

The health club was excellent and facilities were included in our stay.

Wonderful stay for my wife's birthday

Ella in the restaurant was wonderful. Thank you.

Excellent friendly staff, great pool sauna and jacuzzi and dog friendly

A lovely hotel set in beautiful grounds. Nice comfortable room with lovely extra touches. They really have thought of everything. Dinner and breakfast were most enjoyable and all the staff members we encountered were attentive, polite and efficient. The only thing I can think to comment on as a negative is that a second coffee machine at breakfast would be a good idea to alleviate queuing.

Probably the best Travelzoo deal we’ve had!

Excellent interior and design, beautiful grounds.

Even though there was a wedding at the venue, there are many and varied public rooms to meet your needs.

Very relaxing. Enjoyed the beautiful grounds, swimming pool, tennis court and cocktails.

We thoroughly enjoyed our overnight stay to celebrate our 35th wedding anniversary

None

Pleasant staff. Had lunch their. Club sandwich had to send it back, bread was burnt (black Had refund. Evening meal was very nice couldn't ask for nicer meals.

It a very large hotel, very old. Was very clean, a little tired could do with update, grounds were vast, really looked after. Weddings on both days we were there, staff were very pleasant, but rushed off their feet. All in all a nice one night break.

Had a great stay.

Lovely hotel with great views from the terrace and a good pool. Bedroom comfortable and bathroom looked brand new. Staff were very friendly and helpful.

Only slight downside was breakfast. We arrived 30 minutes before it finished but it seemed very empty of produce - no fruit, only a couple of slices of bread and possibly other missing items that we were unaware of. Also, all the tables, although mostly empty of people were still covered with the remains of their meals which didn't make it particularly appealing. I'm sure the staff would have sorted the food if we'd asked but they were very busy.

The welcome and staff were great . We really enjoyed walking in the grounds and learning the history. We had a meal in the restaurant in the evening of the stay and it was lovely food and a calming environment. There were 2 wedding parties at the hotel on the night we stayed which made breakfast a little chaotic.

Wonderful. The staff are all so friendly and efficient, looking to.go back soon.

Lovely place. Rural setting, and still close to Dorking. Staff were very friendly and accommodating. Room was comfortable, if a little tired, as was the Dining Room.

Lovely place to stay but basic rooms bathroom so tiny. We paid to upgrade to a suite as no next larger rooms available xxx

Last minute stay due to M25 closure so avoiding panic prior to travel to Gatwick. Everything was spot on, good food for dinner and breakfast, lovely surroundings, lovely quiet room, easy parking, 30 min from Gatwick (bit longer this times due to to road issues), good gym facilities, and for a very reasonable price with travelzoo. Definitely will stay again

We had a great stay - the rooms were very well appointed - the food was delicious and the grounds were so beautiful we had such a lovely walk round them. We enjoyed a great swim and use of the facilities and the staff were all very kind and helpful - especially Anton on the desk who gave us maps and info about our onward journey.

Very restful location with beautiful gardens. Well-maintained spa.

This was a birthday treat for my partner. The whole experience was very good. We were warmly welcomed and given a voucher for two glasses of prosecco to celebrate the birthday. there was an atmosphere which was difficult to explain but probably could say, relaxed but respectful .The staff were very well trained and quick to fulfil any request. Dinner and breakfast were both excellent and very much served with a smile. Two small quibbles; There was no where to put a suitcase except on the desk which we were reluctant to do in case we scratched the desk. A folding suitcase holder would be a good idea to solve this problem. Secondly ( and a problem we have in most hotels) the room was very warm and the thick duvet therefore too hot. Some kind of lighter covering ,for example a top sheet and lightweight fleece would have enabled us to have a better nights sleep. Perhaps these could be available at reception?

No additional comments . We had a very satisfying and relaxing time at Wotton House Hotel and would definitely recommend it

Baths are not full size. Hate the wall fixed shampoos etc - especially when in the bath, Room was extremely hot. Certain parts of hotel were quite cold and then this changed to very warm in certain areas.

Wow it was great

We had a great experience here every aspect of our stay was exceptional

After booking through Travelzoo, we called the hotel for some extra information and dinner reservations., The front desk was amazingly helpful as were all the staff at the hotel

We could not have picked a better break. The whole experience was amazing. Wotton house has the wow factor..

Staff were really helpfull and very attentive. Great customer service

Pleasant stay.

The tables and chairs in the restaurant need updating. Unfortunately the drawing room was being used as a luggage store, however there was a Morning room available. Waited about 45 mins after main course before we were offered the desert menu. Lack of cushions for outdoor furniture.

Love the gardens and feel of the place. Pity young bar woman was an absolute horror to her colleagues and the guests - totally miserable and rude!

Beautiful house and grounds. Such a pleasure to sit on the terrace and enjoy the views. £28 meal allowance doesn't cover much on the menu though!

Spa area is a bit tired and no loungers to use. No proper air conditioning in room, portable unit made no difference so it was stifling.

Lovely staff and lovely hotel. We really enjoyed our stay especially being able to swim and wander round the grounds. My only slight issue was the room was really hot but there was a fan to help with this.

Lovely hotel in a beautiful location

We had a great stay, we would highly recommend.

Lovely time, very relaxing atmosphere

Beautiful old house in lovely grounds. Delicious food and good service. Enjoyed the pool. A great value offer

The hotel is in a lovely location, very peaceful and relaxing. Service was good, as was the food and drinks, which were reasonably priced compared to many other hotels. We thoroughly enjoyed our 1 night stay. Only criticism would bathroom was a little small with dated shower which isn’t suitable for someone tall, and the rooms are warm, but have a Dyson Fan to keep cool.

An amazing location and price Great staff, food and service all in beautiful surroundings

All the staff we came into contact with were all very efficient and helpful

Not much choice for vegans

Had an amazing stay at Wotton House which is set within fantastic grounds surrounded by water and include an Italiante Garden with a mount and Temple. The room we stayed in was The Ivy and it was luxurious with extra touches like robes, slippers, refrigerated water, tea making facilities. The public rooms are beautifully decorated reflecting the history of the building which is mentioned in the Doomsday book. The bar and the lounges were attractively furnished and welcoming. The restaurant is more modern and low-ceilinged and vast and somehow doesn't quite reflect the comfortable and classic ambience of the rest of the hotel. A vast space that has cleverly been designed in most of the area but expect no table cloths or other refinements. It is not a fine dining experience..

The staff are exemplary. From reception to staff at dinner and at breakfast. The food was passable but we were expecting a little more from such a prestigious hotel. Breakfast was great with a choice of cooked and a wide array of cereals, baked goods, fruit and juices etc. The grounds are wonderful for a stroll around after breakfast.

Lovely hotel with beautiful grounds. Dog friendly. Very attentive staff. Leisure centre with gym, pool, steam, sauna. Nice bar and restaurant.

Extremely welcoming staff and a great room. The evening meal was superb. A very interesting old building set in lovely grounds. We are returning.