£59 – Massage, facial & afternoon tea at 'luxurious' hotel

Massage and facial were very nice and that made it value for money

It was totally disjointed, no welcome , not shown around the facilities, raw scone . Staff seemed very uninterested .

Thoroughly enjoyable day. Nice pool. Delicious Tea. The highlight, though, was Hayley and her colleague in the Spa, who delivered the most expert massage and facial I've ever enjoyed. They are total stars and I will definitely be visiting them again.

The treatments

The grounds, in particular the Mediterranean garden & the stumped. Also the swimming pool.

faultless

Easy day just perfect

Treatments were amazong

This is not a spa hotel and should not be sold as one. It has a swimming pool, which is over a 1 minute walk outside(!!) and that is it. A cream tea - was just a scone. Again very misleading

The open fires were very welcoming! And the Staff very helpful.

The scones were amazing, really fresh and still warm, the staff are all really helpful and friendly

Spa treatments

Sadly a little disorganised on arrival and directed to head to spa to collect own robe

Treatments were excellent

Not an ideal spa experience

Treatments

Staff were very friendly

When we arrived only one treatment booked instead of two so 2 of us missed a treatment

Relaxed atmosphere

Really relaxing with very friendly, welcoming staff.

Cream tea

Michael really looked after us. Also lovely spa treatment.

Treatments

All v enjoyable- staff lovely but lacked a joined up spa day experience ie someone to coordinate where we should go- leave stuff etc

Treating an old friend for her birthday.

The staff were wonderful and welcoming. The service was immaculate. We enjoyed our treatments in the spa. Beautiful venue.

Afternoon tea & spa treatments were lovely.

Think there definitely needs to be some sort of drinking water by the pool area. We were not told there was nothing over there. i called & asked for some drinking water for all of the people swimming but it never arrived.

The relaxation, loved the drawing room fires. Food was nice. Excellent treatments.

Although I was there for the spa I was really Impressed with the child facilities I saw too!

Should be lockers in changing rooms and water machine!! Also no one told us codes to get in to changing room.

Nice relaxing atmosphere, friendly polite staff

Good massage friendly staff especially in the spa.

No sauna or steam room. Very limited changing facilities. Not very well organised. An extremely expensive soft drink- £ 3.80 for lime & soda. The day felt disjointed and not as relaxing as we hoped.

Excellent massage and facial.

Beautiful setting on National Trust site. Ideal for lovely Autumn walk before delicious afternoon tea.

the staff were excellent & very friendly.

Hayley and Rose at the spa could not have been lovelier! Amazing facial and massage and such a relaxing day!

The cream tea was an added bonus - fresh scones and a great pot of tea.

Peaceful and tranquil setting.

We went for a spa deal that included two 30 minute treatments and cream tea. We asked if we could have a 60 minute massage instead of two different 30 minute treatments and they were happy to do this. But in the end we only got 45 minutes which was a bit of a swizz☹️. We upgraded from cream tea to afternoon tea, which cost a further £12.50 each and they did bring us extra egg sandwiches! The waitress was lovely, very helpful and cheery. Scones were delicious, and we took some home as we couldn’t eat it all at the time! My friend had a younger masseuse than me and wasn’t sure she’d been fully trained in Swedish massage, but that was not my comment or experience. Still a bit miffed about the shortened massage though, and would advise to go for two separate 30 mins not the so called combined.

Massage, Facial and Cream Tea were all brilliant

Beautiful building, relaxed and laid back atmosphere, friendly helpful staff. The two massage sessions we both had were excellent...I felt a new woman afterwards!

The setting is beautiful and so my friend and I were able to have a lovely walk around Ickworth Park to make room for the upcoming afternoon scones,jam and cream.

The charming, classy, relaxing atmosphere, quality food on offer and the extremely delightful facial and back massages given by genuinely lovely ladies.

Would be useful to know, for future booking reference, when infant swimming classes are in operation.

The Elemis treatments and the beauticians were absolutely wonderful. A total treat, such a shame nothing else lived up to this.

Service upon arrival. Then swimming pool was absolutely rammed. Changing rooms were really grubby. Our table during our cream tea had no table cloth, all other tables had cloths!

The facial and back massage.

It would have been even better if you had other spa facilities. I.e. Sauna, steam room and jacuzzi.

The tea

Room was roasting - but the staff did as much as they could to help

The afternoon tea was beautifully presented. Scones were amazing.

The pool changing facilities were poor but we didn't care. More than 5 people in the changing Tea would be difficult. We appreciated the whole afternoon. Thank you.

All of it! The cream tea was delicious, but also enjoyed the swim (we had the pool to ourselves), and then a walk around the grounds afterwards. The staff were excellent.

Scones

The afternoon tea was very high quality .

Very pleasant atmosph