Newby Bridge
£95—Lake District spa w/treatment & lunch or afternoon tea
The Swan Hotel & Spa
Carol Linfield
Why We Love This Deal
The Swan Hotel & Spa sits on the picturesque River Leven in Newby Bridge. At the hotel, you'll find the award-winning Holte Spa. It is frequently named one of the best spa hotels in the Lake District. A pamper package with thermal journey, a treatment, and lunch or afternoon tea is £95.
What's Included
- A spa package for one person, which includes:
- A 2-hour thermal journey. Includes access to the vitality pool, steam room, experience showers, spa pool, and Finnish sauna
- A 30-minute treatment. Choose from a Drift Away Back Massage, Work It Out Back Massage, Aaahhh Leg and Foot Treatment, Detox Foot Treatment
- Robe and towel hire
- Lunch or afternoon tea* (up to the value of £26.50)
- A voucher for two is £179
- Valid for arrival at 9:30am or 12pm on Sunday–Friday until 31 March, 2025
More Reasons to Go
- Holte Spa has been given the coveted 5-bubble rating from The Good Spa Guide.
- "The riverbank terrace is a quiet spot for a drink or afternoon tea while watching activity in the nearby marina", recommends The Daily Telegraph.
- The spa was a finalist in the Best Boutique Spa category at the 2023 Good Spa Awards.
- You can relax in the vitality pool, steam room, outdoor Finnish sauna, and experience showers.
- Stuck for Christmas gift ideas? Give a dining, spa, activity, theatre, or hotel experience, and create a memory.
26% off
£95
£130
Have a Question? Contact Travelzoo.
Customer Service available Mon-Fri, 8am-6pm
Enjoyed This
(15 Member Ratings)
(15 Member Ratings)
Enjoyed Most
the staff were great .the therapist was brilliant.the afternoon tea was good . the environment for afternoon tea was a disappointment. i t lacks personality and comfort and ambiance .the outdoor hot tub pool was nice. shame there was no access to the main pool.
doreen
29 Nov, 2023
Egremont, UK
Enjoyed Most
The voucher was for 2 hours in the spa/thermal journey, lunch of a sandwich, panini or Buddha bowl, cake and tea or coffee and a 25 minute treatment. We got 3 hours in the spa. We were told we had £24 each to use on the bar menu and we got a 50 minute treatment!
Booking was a nightmare. No direct line to the spa, sitting in a queue while people book hotel reservations. First day after 20 mins it was answered and after discussing the deal I was told the computer had frozen and it couldn’t be booked, however the details would be passed to the spa and they would book and ring me the following day to confirm. No one phoned so I called them and yet again sat in a queue for about 20 mins. When I explained the lady asked me to phone back the following day! I said no and complain out the time i had sat waiting in a queue over the past 2 days. I was told she was new and didn’t know how to take the booking so I asked to wait until someone could. I eventually booked the spa at 10, lunch at 1 and treatments at 2.30. The following day I missed a call from the hotel who left a voicemail stating they had changed my booking to arrive at 12 and moved everything thereafter. I rang back and sat in another queue taking my time to sort this booking out to over an hour in total! I was given no explanation but my booking was put back to the original times.
We turned up, service in the spa was really good, although they could do with some larger robes for those XL people. The spa is stunning and the facilities are amazing. It was clean and fresh water was always available.
Lunch was a different story. We opted to go to the bar to eat and were told to take a seat where we were completely ignored. After about 15 mins I saw a waitress give another table a menu, I tried to catch her attention but another table got to her first so I went and got my own menu. We ordered drinks which didn’t arrive for about 20 mins for 2 bottles of coke. The waiter that eventually took our order was lovely but over 50 mins had passed before we got any food. I am glad it was included in the price as £24.50 for a steak pie the size of one you would get in a pie shop was a bit extreme. We went to the bar on leaving to explain again that we were on a deal and were asked to produce the vouchers, but we handed those in at the spa on arrival. I showed the vouchers on my phone but the young person behind the bar was not impressed.
We did have a lovely relaxing treatment and we did get value for money, but the deal wasn’t exactly as sold, booking was terrible and the food and food service wasn’t very good.
Helen
11 Oct, 2023
Barrow-in-Furness, UK
Enjoyed Most
Bit of a problem with my booking as I had previously had to cancel twice due to hospital appointments. So not simple to rebook but eventually got there. They sent confirmation and had my massage wrong. I sent email to let them know but when I arrived massage still wrong. It was sorted eventually. Great place as I knew not as good as Crow wood spa in Burnley as they have a pool to swim in..however I managed to get the use of their health club pool for part of my time.
Lilian
06 Oct, 2023
Burnley, UK
Enjoyed Most
Fabulous place, staff, food, facilities and weather
Elaine
15 Sep, 2023
Penrith, UK
Enjoyed Most
Beauty treatment
Other Comments
Customer service
Lindsey
11 Oct, 2023
Preston, UK
Enjoyed Most
Great spa facilities at the Swan and not overcrowded so could relax. Wellness massage was excellent and afternoon tea filled a gap.
Andrzej
11 Oct, 2023
Sale, UK
Enjoyed Most
The food was quite nice, though expensive. We chose to eat in the dining area and pick off the menu.
Other Comments
This was my 3rd visit and eery time I have been there has been a problem. First time the pool area was so hot no-one could get in to it. Second time the outdoor hot tub/jacuzzi wasn't working, and this time the tropical showers. No-one informs you on arrival. The lockers weren't working properly, so you had to go and get the "master key" from reception, so actually had access to every locker. Not exactly secure. Oh, and this time there were workmen building a new patio area, so it was really busy and quite noisy.
Lesley
17 Aug, 2023
Ulverston, UK
Enjoyed Most
Exceptional massage, inside sauna out of order but outside sauna operational. Bar staff very attentive and friendly.
Andrzej
11 Aug, 2023
Trafford, UK
Enjoyed Most
The booking experience was horrendous, if I hadn’t booked it for my daughters birthday and taken time off work I’d have been looking for a refund. I booked 3 weeks before I was due to go but after the initial email confirmation of booking there was no further communication. I emailed and phoned numerous times, regularly waiting for 30 mins in a queue with no answer, trying to confirm what time we should arrive and what treatment we would like. I finally got through to the hotel reception the day before I was due to go only to find they couldn’t find my booking. There was no manager available to speak to and the lady on the phone wasn’t overly apologetic. The only thing they could offer was split treatments at 4pm and 5pm , not ideal as we had other plans for the evening, but we took it.
The day itself was very enjoyable, the facilities were lovely and clean and the treatments were very enjoyable. My girls really enjoyed the day but for me it was overshadowed by the stressful experience beforehand. They did give us a complimentary glass of Prosecco which was appreciated.
Basically, I feel like they’ve put these offers out without the resources to handle the volume of enquiries / bookings. The lady I finally spoke to said they have 1 phone and 1 computer and they can’t cope- not good for them either but leads to an extremely poor customer experience.
Emma
20 Aug, 2023
Eagland Hill, UK
Enjoyed Most
Lovely venue &Spa.
Poor communication which resulted in not getting the treatment I had booked.
Got quite busy as the afternoon progressed
Other Comments
I have emailed the Swan directly with feedback regarding a few points which could have improved the experience
liz
29 Aug, 2023
Ulverstonulverstin, UK