Crowne Plaza Newcastle

Emily Paterson
Deal Expert

Why We Love This Hotel

  • The hotel has a city-centre location, five minutes' walk from Newcastle Central station
  • The Gin Bar has a collection of more than 45 gins, including some that are locally produced
  • Grainger Town, the city's main shopping area, which is full of elegant Neoclassical buildings, is 10 minutes' walk away

"Lovely overnight stay.excellent value for money.very pleasant staff.will most certainly return."
8 Oct, 2019 - Scarborough, UK
See All 18 Member Ratings

Rooms & Rates

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Crowne Plaza Newcastle - Stephenson Quarter is a modern 4-star hotel in a newly regenerated area of the city centre, with easy access to Newcastle's shopping, entertainment and nightlife.

The Crowne Plaza’s central location puts it in walking distance of many of the city’s landmarks, including Newcastle Cathedral, Grainger Market and St James' Park. A 15-minute walk along the River Tyne brings you to popular landmarks such as the Tyne Bridge, Sage Gateshead, the BALTIC Centre for Contemporary Art and the Millennium Bridge. In this area, you’ll also find the Quayside flea market, which showcases the very best in local independent traders of handcrafted goods and homemade foods every Sunday.

The hotel's Hawthorns restaurant offers an à la carte menu of brasserie-style dishes prepared with locally sourced ingredients. The Gin Bar has a collection of more than 45 gins, including some locally produced varieties, and also serves cocktails and a menu of sharing boards, small plates and more. The hotel's Mineral House Spa has a 10-metre swimming pool, a gym and a steam room. A range of facial and body treatments are available for a supplement.

Bedrooms are "calm and understated" and "generous in size", says The Daily Telegraph. Standard Rooms at the hotel have a queen-size bed, a 40-inch television, an aromatherapy kit, bathrobes and more.



  • Infant cots / cribs
  • Bar
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Restaurant
  • Sauna / Steam Room
  • No pets allowed
  • Spa
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Chauffeur service (fees apply)
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Pillow menu

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Mini bar
  • Pay-per-view / movies on demand
  • Safe
  • Flatscreen TV


  • Complimentary Wi-Fi throughout


  • Bathrobes and slippers
  • Hair-dryer
  • Separate shower
  • Luxury toiletries
  • Bathtub (in some rooms)


  • Public car park (fees apply)


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • Roll-in shower
  • Wheelchair accessible


Check-in: Standard Time is 2pm.
Minimum age required to check in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: Extra bed not available for older children and adults.
Please use the Special Request field to confirm the age of the third guest.

Crib/Pack 'n Play available upon request, only in Superior Rooms, free of charge, for children 3 and under.

Pets: Only service animals allowed.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(18 Member Ratings)
Ratings & reviews reflect verified member feedback for Stephenson Hotel Limited (T/A Crowne Plaza Newcastle Stephenson Quarter) over the past 15 months.
4.3 Ambiance
4.5 Location
4.6 Rooms
4.1 Quality of Service
4.6 Value for the Money
Show Reviews
Enjoyed Most
Lovely overnight stay.excellent value for money.very pleasant staff.will most certainly return.
Other Comments
leisure facilities a little crowded but still very enjoyable
Stephen 08 Oct, 2019 Scarborough, UK
Other Comments
The room wasn't ready when we arrived at 3.30pm - it was meant to be a 2pm check in. We requested an ice bucket and glasses in the room - we were advised this would be delivered, but it never arrived. At breakfast the following day the cold plates of meats and cheeses was empty and despite asking and waiting for over 15 minutes it was not refilled. Overall a poor experience.
Carolyn 23 Sep, 2019 Carlisle, UK
Enjoyed Most
Great stay very comfortable hotel. Good very good. Staff were excellent.
Other Comments
A great place to stay. Will certainly return .
Michael 22 Sep, 2019 Whitby, UK
Enjoyed Most
Fantastic hotel, lovely staff, great food ideal location
Irene 04 Sep, 2019 Sandhurst, UK
Enjoyed Most
Lovely hotel great staff. Bit of a problem with evening meal we had to wait 2 hours for any food after we had ordered, however, this was an IT glitch. However, management were most apologetic and gave us complimentary food and drinks.
Other Comments
Location right next to a car park and not too bad for city centre car parking prices. Walk out of the car park in to the hotel. A short walk to the city centre, but good facilities in the hotel, nice restaurant. A good gym and a small pool with steam room and Jacuzzi, very relaxing! Staff polite and very helpful.
Jayne 03 Sep, 2019 Middlesbrough, UK
Enjoyed Most
good value offer at a nice hotel
Michael 03 Sep, 2019 Beckermet, UK
Enjoyed Most
check out
Other Comments
problem with dinner, took 2 hrs ! Was given wrong wine, more expensive and had to pay for it !
colin 03 Sep, 2019 Penrith, UK
Other Comments
We were a group of six adults and very impressed with our deal., bed, breakfast and evening meal. A bottle of prosecco late checkout and 20% discount for the spa for £109 per couple. The only grievance we had was how slow the restaurant staff were serving our evening meal. We booked in at 7.30pm and finished at 10.30pm...but they were very pleasant...
Deborah 27 Aug, 2019 Hartlepool, UK
Enjoyed Most
Hotel & spa fantastic. Helpful reception staff.
Other Comments
Restaurant couldn’t cope and restaurant staff poor
Deborah 17 Aug, 2019 Derby, UK
Enjoyed Most
Very good hotel,the staff were helpful and friendly
Other Comments
I enjoyed my stay, although the service during our evening meal was slow and they forgot to bring our desserts, the staff at breakfast were much better and friendlier
Nigel 06 Aug, 2019 Kendal, UK

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