Cancun

U by Grand Fiesta Americana - All Inclusive

Travelzoo Staff

Why We Love This Hotel

  • U offers a new all-inclusive option inside a luxe 5-star resort
  • Located on a great stretch of beach on the north end of Cancun's Hotel Zone 
  • This all-suite property features ocean views from every room
  • The 40,000-square-foot spa features a 10-step hydrotherapy circuit

Overview

Thanks to a huge spa, a lagoon-style waterfall pool, a tranquil beach and ocean views from every room, this 5-star destination earns praise from Forbes Travel Guide for offering "some of the destination's best amenities and most eye-popping vistas." 

At this all-suite hotel, every room has a separate sitting area. Junior Suites feature marble floors, private balconies with ocean views, one king or two queen beds, flat-screen TVs, minibars, coffee makers and free Wi-Fi. Upgrade to a Grand Club suite to stay in a higher-floor room for better ocean views, plus access to the VIP penthouse lounge and exclusive outdoor areas. 

Booking a stay as a member of the U Club gives guests all-inclusive access to the hotels' six cafes and restaurants, plus a number of poolside, swim-up and lobby bars. The AAA 5-Diamond rated Le Basilic offers world-class French Mediterranean food, La Joya features Mexican cuisine with tequila tastings, while Isla Contoy serves up fresh-grilled seafood and tropical drinks along the oceanfront. U.S. News & World Report says that dining at the Grand Fiesta is "an elegant affair" where "guests are consistently wowed."

There's a reason that Forbes calls the resort "the ideal luxury choice for families" -- there's a 40,000-square-foot kids club with tons of activities, including pinata-making and cooking classes, plus themed play areas featuring a private water park and Mayan-inspired "ruins." Another plus: The beach is much calmer (and safer) than many other hotels, thanks to its location on the north end of the Hotel Zone across from Isla Mujeres. 

It's also a good option for those who want to experience Cancun's famous nightlife -- there is shopping, dining and multiple night clubs right across the street from the hotel. Recovering from a night out is made easier by the hotel's huge Gem Spa, named the No. 2 spa in Cancun by USA Today 10Best.com, noting that "natural textures of wood, black granite, sand, marble, onyx and Venetian mosaic give the spa a truly luxurious feel."

Rooms & Rates

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Amenities

General

  • Infant cots / cribs
  • Bar
  • Kids' club
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Outdoor pool
  • Pool bar
  • Restaurant
  • Nightlife / entertainment
  • No pets allowed
  • Spa
  • 100% smoke-free
  • Sauna

Services

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Concierge service
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Safe in reception (fees apply)
  • Business center
  • ATM
  • Baby-sitting service (fees apply)

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Mini bar
  • Jacuzzi in some rooms
  • Outdoor space for some rooms
  • Safe
  • Sitting area
  • Flatscreen TV
  • iPod/iPhone docking station

Internet

  • Complimentary Internet access
  • Complimentary Wi-Fi throughout

Bathroom

  • Bathrobes and slippers
  • Bathtub
  • Hair-dryer
  • Separate shower
  • Luxury toiletries

Parking

  • Complimentary parking
  • Complimentary valet service

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • Roll-in shower
  • Wheelchair accessible

Policies

Check-in: Standard Time is 3pm.
Minimum age required to check in: 21.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 12 or under stay free of charge when using existing bedding.
Cot available upon request: free of charge.
Extra beds are not available.

Extra guest fees apply and will be added to your bill at checkout. To book extra guests please list in number of additional people in the "Special requests" field at checkout.

Pets: No pets allowed.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

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