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Atlantic City
Hard Rock Hotel & Casino Atlantic City
Why We Love This Hotel
- New beachfront rock 'n' roll-themed hotel that opened in summer 2018
- Features Fender guitar-lender program with virtual lessons for guests
- Heated indoor pool, 24-hour fitness center and sprawling spa
- Over 20 restaurants on site including a Hard Rock Café
Enjoyed This
(See All 553 Member Ratings)
"Starting with the check in to the end of our stay our experience at Hard Rock was tremendous. My wife and I loved the room, our meal at Youyu, and the Casino itself. The memorabila was great also. Every staff member we dealt with was knowledgeable and courteous. This was our best AC Casino experience."
Bruce
12 Mar, 2020 - Feaasterville, PA, USA
About the Hotel
Overview
The Hard Rock Atlantic City is located just steps from the sand. The beachfront casino hotel is across the boardwalk from Steel Pier’s famed carnival games and rides, which includes a giant Ferris wheel built in 2017.
Guest rooms feature king beds, Wi-Fi, flat-screen TVs, coffee makers, armchairs with ottomans and minifridges; some rooms have sofas and ocean views. Like all Hard Rock Hotels, the Atlantic City outpost offers an in-room listening experience with curated records or the option to borrow one of the hotel’s 20 Fender guitars — complete with video lessons and pop-up studios en suite.
Guests have access to the hotel's indoor pool; 24-hour fitness center and spa, with private and couples treatment rooms; a full-service hair and nail salon; barber; steam and sauna rooms; and a coed therapeutic pool area. There are more than 20 dining venues, with options ranging from a buffet to the signature Hard Rock Café and the celeb-favorite Sugar Factory to the upscale Kuro, featuring a menu of artisanal Japanese cuisine and over 100 wines — NJ.com said, "If you've got just one meal here, this is where to go."
This rock 'n' roll-themed complex is also home to a casino with 2,200 slots, 120 table games and a sportsbook, plus many more entertainment options — A-list musicians like Brad Paisley perform at the Hard Rock Live theater, while stand-up comedians and other entertainers appear at the Sound Waves club or Howie Mandel's Comedy Club.
Amenities
General
- Bar
- Casino
- Gym / fitness center
- Indoor pool
- Pool bar
- Restaurant
- Sauna / Steam Room
- No pets allowed
- Spa
- Extra beds (fees apply)
Services
- 24-hour front desk
- 24-hour security
- Concierge service
- Hair salon (fees apply)
- Laundry / dry cleaning
- Room service (limited hours)
- ATM
Room amenities
- Air-conditioning
- Coffee / tea-making facilities
- Fridge
- Iron and ironing board
- Safe
- Flatscreen TV
Internet
- High-Speed Wi-Fi (fees apply)
- Internet access
Bathroom
- Hair-dryer
Parking
- Public car park (fees apply)
- Valet service (fees apply)
Accessibility
- ADA compliant rooms
Policies
Check-in:
Minimum age required to check in: 21. Check in begins at 4pm, Monday - Saturday and 5pm on Sunday.
Checkout: Standard Time is 11am.
Children and additional guests:
Children 17 or under stay free of charge when using existing bedding. Extra bedding allowed in king bed rooms only (limit 1 rollaway bed per room).
Cot not available.
Extra bed available upon request: US$35 plus tax, per stay.
Pets:
Service dogs only. All service animals must be registered when making a hotel reservation and confirmed at the time of check-in.
Fees:
A resort/facility fee of US$17 plus tax, per night will be added to the total price of your stay upon check out. The resort/facility fee includes:
The resort fee is subject to change based on the discretion of the hotel.
A $5.27 USD tax inclusive, per night occupancy fee (listed as City Tax on checkout page) will be added to the total price of your stay and will be paid directly to the hotel. This is in addition to a 6% city tax, 6.625% sales tax and 1% occupancy fee that are included in the total displayed on the checkout page.
Self-Parking and Valet are available at posted rates. These rates are subject to change based on availability. Please contact the hotel directly for current rates.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Additional details: Please visit www.hardrockhotelatlanticcity.com for full list of restaurant hours.
Have a Question? Contact Travelzoo.
- +44 (0) 20 3564 9000 UK & Europe
- 1-877-966-0000 U.S. and Canada (toll-free)
- Email us
Customer Service available Mon-Fri, 8am-6pm
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(553 Member Ratings)
(553 Member Ratings)
Ratings & reviews reflect verified member feedback for Hard Rock Hotel & Casino Atlantic City over the past 15 months.
Show ReviewsHide all
Ratings & reviews reflect verified member feedback for Hard Rock Hotel & Casino Atlantic City over the past 15 months.
4.6
Ambiance
4.6
Location
4.6
Rooms
4.5
Quality of Service
4.5
Value for the Money
Other Comments
Everything closed due to covid-19 also had to check out a day early
Tiana
18 Mar, 2020
Philadelphia, PA, USA
Enjoyed Most
Reception staff and management were friendly.
Other Comments
I visited during the COVID-19 pandemic, and the hotel pool staff did not clean anything. I asked if they had disinfectant, and they told me that they did not have any.
Stefania
15 Mar, 2020
Collegeville, PA, USA
Enjoyed Most
Starting with the check in to the end of our stay our experience at Hard Rock was tremendous. My wife and I loved the room, our meal at Youyu, and the Casino itself. The memorabila was great also. Every staff member we dealt with was knowledgeable and courteous. This was our best AC Casino experience.
Bruce
12 Mar, 2020
Feaasterville, PA, USA
Enjoyed Most
Thumbs up for the brighter, cleaner and more positive experience than most Casino hotels, beautiful room, great dining. Thumbs down for the 5 pm check-in on Sundays, disappointing pool and ridiculous resort fee.
Other Comments
Great facility. Really enjoyed the music history displays. Didn't gamble or have time to go to fitness center or pool. Should promote access to boardwalk and beach more. Kuro was a great experience though pricey. Resort fee is absurd.
Lauren
12 Mar, 2020
Arlington, VA, USA
Enjoyed Most
Very nice
11 Mar, 2020
Bloominburg, NY, USA
Enjoyed Most
Yes, location!
Other Comments
Many things did, but what was most annoying was that nobody was familiar with the travel zoo deal.
Shamshun
05 Mar, 2020
Bloomfield, NJ, USA
Enjoyed Most
It was great really enjoyed myself will be returning soon
Other Comments
Every staff member I came across was great and very helpful
Richard
04 Mar, 2020
Blackwood, NJ, USA
Enjoyed Most
Had a great time. Council Oak is a fabulous restaurant. Had a little problem checking in. They couldn't find my reservation
Debbie
01 Mar, 2020
Willingboro, NJ, USA
Enjoyed Most
Our stay was good and staff is excellent. I wish there were more activities, and I wish there was a hot tub. All in all it was a good stay. Good food. Fun clean. Easy to navigate.
Gwendolyn
22 Feb, 2020
Burlington, NJ, USA
Enjoyed Most
Beautiful hotel, just did not like the elevator noise!
Other Comments
I loved the hotel, everything was nice and looked nice. The location of the hotel room was near the elevator and all I heard all night was the elevator going up and down, didn't get any sleep.
LISA
18 Feb, 2020
Philadelphia, PA, USA
Enjoyed Most
food service slow. Staff in cafe seemed to be lacking in knowledge. Cafe empty, we were told 40 minutes for table for breakfast. Only sit down option. Very frustrating.
Claudine
18 Feb, 2020
Augusta, NJ, USA
Enjoyed Most
Everything was great. Easy checkin. Very easy to use the meal voucher. Corner room was very nice and really quiet.
Brenda
17 Feb, 2020
Marlton, NJ, USA
Other Comments
Our car was stolen from the parking garage. We checked in Friday night, parked right on the first floor and returned to the car Saturday morning after check out and the car was no longer there. We had security drive us around for over an hour hitting the lock and panic button going up and down the parking garage (because they believed we forgot where we parked). After an hour of no car they finally called the police department. The Hard Rock manager basically laughed at us and proceeded to ask questions like are we sure we parked here, are we sure we didn’t park on the street. Along with many demeaning questions/comments. Thank goodness for the Atlantic City Police Department. The Hard Rock then told us, including the ACPD, that where are car was located there is no cameras, or course. They had no care that my car was stolen from there, we paid $10 for parking and left with no car.
Sean
16 Feb, 2020
Ridley park, PA, USA
Other Comments
Room was filthy. Asked housekeeping several times to vacuum and they never did. Could also hear loud music from the street while in our room at 1am!
Kara
16 Feb, 2020
Poughkeepsie, NY, USA
Enjoyed Most
Great hotel and casino. All the staff were very helpful and friendly and the room was clean and comfortable. Lots of good restaurants and bars at all price points. A great, exciting place to visit. Lots of music all the time.
John
13 Feb, 2020
Monroe, NJ, USA
Enjoyed Most
Great hotel. Fun. Staff exceptional. Music near bar. Bar poker
Good vibe.
Only negative for me is no poker room
tim
12 Feb, 2020
Kingston, NY, USA
Enjoyed Most
We are area locals. We had a group of approximately 40 people celebrating my husband's birthday, 10 of whom booked rooms at Hard Rock. It was such a fun night! The hotel was jumping with great live music and a lot of entertainment options. We are music lovers so the theme of the resort and live music is very much appreciated. Additionally, the location is ideal. It's easy walking or rideshare distance from the Orange Loop restaurants and bars as well as the Ocean Resort.
Jennifer
10 Feb, 2020
Linwood, AL, USA
Enjoyed Most
Every staff member is pleasant,helpful
and eager to help. Wait staff in Harvest
Buffet very attentive even when it was
mobbed. Your great package made it
possible to come to Hard Rock and it is
always a great vacation. Thank you.
Susan
06 Feb, 2020
South Brunswick Township, NJ, USA
Enjoyed Most
I enjoyed my stay. The staff were professional and polite. I really like this hotel
Elaine
26 Jan, 2020
Elkins Park, PA, USA
Enjoyed Most
It was a great hotel. We had a beautiful room with ocean view. Lots of fun. People were great.
Barbara
23 Jan, 2020
Long Branch, NJ, USA
Enjoyed Most
Everything was very good. Staff was all very friendly and helpful. A very pleasant experience overall.
Keith
23 Jan, 2020
Middletown, NY, USA
Enjoyed Most
we relaxes, dined, gambled
Joanne
22 Jan, 2020
Philadelphia, PA, USA
Enjoyed Most
While the check-in line was long, it moved swiftly and was easy to check in once you approached the desk. The staff was friendly, courteous, and helpful.
Other Comments
None.
John W
21 Jan, 2020
Willingboro, NJ, USA
Enjoyed Most
This Hotel is amazing beautiful rooms, view and the great staff. Gary was wonderful. I will be coming back again and again. Casino was great!!! Didn't win anything but enjoyed every minute.
Anita
21 Jan, 2020
Bronx, NY, USA
Enjoyed Most
Food was Good, Entertainment was great, machines were tight, but a great time and the sun was out!
TONIA
21 Jan, 2020
CRESSONA, PA, USA
Enjoyed Most
Will definitely go back. I havent been to AC in years and I'm glad I stayed at Hard Rock
Ursula
21 Jan, 2020
New York, NY, USA
Enjoyed Most
We had a very pleasant stay. The staff were friendly & helpful. Rooms were clean & very nice. Views from the room was also beautiful.
Andrea
21 Jan, 2020
Skippack, PA, USA
Enjoyed Most
Lovely room. Great package deal!
Kim
16 Jan, 2020
Keansburg, NJ, USA
Enjoyed Most
we had a great time, The stay was a gift from my mom for Christmas/ Unfortunately, many of the restaurants were not open the day we checked in, but we thoroughly enjoyed the Youyu Noodle Bar for dinner.
benita
16 Jan, 2020
Warwick, PA, USA
Enjoyed Most
Im proud veteran , Hard Rock was military friendly, and did everything they could to make my stay comfortable
Other Comments
Cool place, so cool that i was trying to book, this Holiday Sunday weekend and its sold out
derick
15 Jan, 2020
Jamaica, NY, USA
Enjoyed Most
The service we received was above our expectations!Our first time there & the hotel
Other Comments
our first time there at the hotel & casino & it is outstanding!!
patricia
30 Sep, 2019
cresco, PA, USA
Enjoyed Most
Apollo suite was awesome! Great ocean view! Looking forward to going back!
Robyn
27 Sep, 2019
Midland ParkMidland Park, NJ, USA
Enjoyed Most
Great rooms.
Other Comments
Great ocean view
Linda
26 Sep, 2019
FSTRVL TRVOSE, PA, USA
Other Comments
I didnt like the pool area and the buffet.
regine
25 Sep, 2019
New York, NY, USA
Enjoyed Most
Overall nice experience.
Other Comments
In general, all the staff is very accommodating. However, they do not freely give any extra effort and appear to be satisfied with a minimal service. Example, I asked a bellman for some waters and he said he didn’t have any then suggested I go to the front desk to get some which had an extremely long line. I also asked both the bellman and the concierge for change of $100 so that I
could tip. One said try the Hard Rock Shop, the other said there’s a change machine on the casino floor. In addition, I asked the concierge to contact a manager that I wanted to thank for his prior efforts and was directed to go stand on the long check-in line. Very few employees give other than a minimal effort.
Maurice
12 Jan, 2020
Stormville, NY, USA
Enjoyed Most
Very nice place, would surely go back.
Other Comments
All the staff were very nice.
MICHAEL
10 Jan, 2020
Northampton, PA, USA
Other Comments
The fire alarms went off three times between 430-5am. Extremely loud as the alarms are in the rooms and hallway. Scared us so badly with the speakers and alarms directly over the bed. This was not a room alarm but the hotel fire alarm in the rooms. So loud and it happened three times. When I called the front desk in the morning. They told me it was human error and apologized. They gave me $25 resort fee back for each of the two rooms I booked from travel zoo. My 85 and 89 year old parents were in the connecting room. Was told that was the best they could do since we booked through travelzoo. I was disappointed and for that reason will not go backup the Hard Rock in AAC.
Nancy
09 Jan, 2020
Basking Ridge, NJ, USA
Enjoyed Most
We had a wonderful time. Security could have been better at the bar and the bartenders could have been more professional. Other than that the staff , food, room , vibe was very nice
Rose
02 Jan, 2020
Long Branch, NJ, USA
Enjoyed Most
Everyone was exceptionally helpful and nice. I even called Travelzoo before our trip and that was an great experience.
Other Comments
The rooms, hallways, and facilities were extremely clean and well take care of.
David
01 Jan, 2020
Hasbrouck Heights, NJ, USA
Enjoyed Most
Very relaxing and rejuvenating
Donna
29 Dec, 2019
Mount Vernon, NY, USA
Enjoyed Most
We enjoyed our stay at the Hard Rock very much. The hotel and casino are beautiful. Seeing all of the music memorabilia was an added bonus! The staff were very professional and helpful. We ate at the buffet and the food was great and of course plentiful.
Other Comments
We will definitely return.
Catherine9231
28 Dec, 2019
Lakewood Ranch, FL, USA
Enjoyed Most
It was great.The only upsetting thing was we had a deal with 50.00 dining credit.There were 4 restaurants to choose from and 2 were not open the days we went so we had to eat a buffet on Christmas instead of a nice restaurant.I wouldn’t have bought the package.
stacy
27 Dec, 2019
Floral park, NY, USA
Enjoyed Most
Is any WSU I can have refund or reschedule?
Other Comments
I’m admitted to a hospital and was unable to go also my daughter was unable to make it she was caring for me.
Hisham
27 Dec, 2019
Middletowniddletown, DE, USA
Enjoyed Most
Came here for a night away since we live pretty close. We went to Hard Rock Cafe With our money and they messed up our orders so bad we got 50% off and didn’t get to use the rest of the money because you can’t use it at bars. Overall the room was clean and modern. Would do it again
Nicole
27 Dec, 2019
Egg Harbor Township, NJ, USA
Enjoyed Most
Check-in was easy. Everyone was friendly and courteous. The rooms were spacious and clean.
I would book a room with Hard Rock again.
Melissa
26 Dec, 2019
Grand Rapids, MI, USA
Enjoyed Most
Room was beautiful with a view of the ocean. Slots are tight. Hint, checkout is 11:00, use the comp before you checkout.
Allan
26 Dec, 2019
Monroe Township, NJ, USA
Other Comments
everything was amazing!
Edwin
25 Dec, 2019
Jackson Heights, NY, USA
Enjoyed Most
I was visiting with my 40 year old son. We live in different cities so we went to the Hard Rock just to be together for a couple days. If I had it to do again I would not have gone for the travelzoo deal. I paid $89 for a room with 2 queen beds. The room was great. I could have had the same room for $59 without the $50 I’m free food per day. The food was very expensive which meant the $50 didn’t go real far, we could only use that $50 in a few of the restaurants and the food was just ok. The gaming was good and the staff were all very nice.
david
25 Dec, 2019
snyder, NY, USA
Enjoyed Most
all around fine experience. Went on a Wednesday night, most of the top restaurants were closed. Ate at Hard Rock cafe. food was OK
Other Comments
Service was excellent in the casino.
Maria
20 Dec, 2019
Valley Stream, NY, USA
Enjoyed Most
only negative was most restaurants were not open.
david
19 Dec, 2019
Margate City, NJ, USA
Enjoyed Most
Great value, wonderful location, clean hotel. Only disappointments; took forever for water in shower to even get warm and shower towels torn and frayed.
Kellie
17 Dec, 2019
Cropseyville, NY, USA
Enjoyed Most
Great time,except for the fact that the room was very noisy all night long because of elevator shafts!!!
joe
15 Dec, 2019
OSBORNVILLE, NJ, USA
Enjoyed Most
The Hard Rock is an awesome place however we had a few small issues with our stay. Our Travelzoo deal stated we'd be in an oceanfront room but we were placed in a room with a city view. It was so foggy when we checked in we didn't notice. It wasn't until we returned to our room to sleep that the fog cleared and we saw our view. Another problem was the $50 dining credit we received with our offer. We went to eat at the buffet and found out it was closed for the entire week. In fact, only two of the five restaurants listed were open during our stay, which was very disappointing. Our room was very nice and comfortable. We slept great and our floor was quiet.
Therese
13 Dec, 2019
Green Brook, NJ, USA
Enjoyed Most
The Hard Rock Hotel was really beautiful - still looks brand new and very clean. I wondered if I would have to explain the daily food credit deal to the front desk at checkout and everything was already taken care of. I used the daily food credit in the Hard Rock Cafe since the Harvest Buffet was temporarily closed during my stay. Both times there was no one paying attention to the hostess station so we waited 5-10 minutes to be recognized and seated. Once we were at the table the service and food were excellent. The hotel room was clean and large in the north tower with a great view of the ocean. My only suggestion is that they should provide a couple of bottles of water in the room like other hotels - no water provided and the vending machine on each floor sells tiny 4oz bottles of water at an outrageous $2.60 each. Overall it was a great stay and I’d stay there again.
Philip
12 Dec, 2019
Elkins Park, PA, USA
Enjoyed Most
Good value, good food.
We ate at the noodle bar and we both enjoyed are meal.
Room was modern and clean.
Frederick
12 Dec, 2019
Belmar, NJ, USA
Enjoyed Most
I like the look and the lounge area entertainment,
Other Comments
The room was suppose to be non-smoking and smelled of smoke. Had difficulty sleeping. Also the hotel smelled strongly of cigarette smoke. Not everyone is a smoker. The hotel needs better ventilation
xiamara
10 Dec, 2019
New York, NY, USA
Enjoyed Most
Great experience overall. Will definitely come back
Richard
07 Dec, 2019
Erial, NJ, USA
Enjoyed Most
Fun hotel
Great room
Nice staff
Lots of cool music memorabilia
Other Comments
Nice hotel with good staff
Needs happy hour places and cheaper drinks
Kevin
06 Dec, 2019
Bradley Beach, NJ, USA
Enjoyed Most
Great Travelzoo deal. Just remember to charge dinner to room key or else food voucher will not be honored. Clean renovated rooms. Il mulino had great happy hour 4:30-7 pm. Had awesome dinner at Kuro. Breakfast at Hard Rock Cafe was good with reasonable price.
Tram
03 Dec, 2019
PhiladelphiaPhiladelphia, PA, USA
Enjoyed Most
It was amazing... I love to go back again.
Hiral
01 Dec, 2019
Somerset, NJ, USA
Enjoyed Most
Great hotel. Lots of eating options,
Greta
01 Dec, 2019
Factoryville, PA, USA
Enjoyed Most
Thea hotel has been renovated top to bottom. Very impressed with the quality of the decor and the property has so much to see, do, and eat! I look forward to returning!
Kerrick
01 Dec, 2019
New York, NY, USA
Enjoyed Most
Can you make some of your room for non-smoking and family friendly?
Other Comments
we come with young children and the room is not non-smoking and is very smoky during our stay. At check in we are not informed that the $50 dinning credit only can be used before checking out. Luckily there is a lady at front desk who helps us out so that we don't lose the dinning credit
Wen Yun
30 Nov, 2019
Hoboken, NJ, USA
Enjoyed Most
Had a nice time. Looking forward to Travelzoo deals for this hotel.
Melissa
27 Nov, 2019
Pennsville, NJ, USA
Enjoyed Most
The front desk was very friendly and supplied important info. The room was very clean and a great view. The Hard Cafe had great food. Very impressed with the whole time at the Hard Rock Hotel and Cafe.
Barb
18 Nov, 2019
Coplay, PA, USA
Enjoyed Most
We had a really fun time. The live entertainment was great!
Kathleen
18 Nov, 2019
North Haledon, NJ, USA
Enjoyed Most
The staff was great and our rooms were very ice. Valet was so personable and informative!!
Barb
17 Nov, 2019
Coplay, PA, USA
Enjoyed Most
Wonderful time. Saw Sting in concert at Hard Rock.
Other Comments
View of ocean was lovely!
Barb
17 Nov, 2019
Coplay, PA, USA
Enjoyed Most
Really enjoyed our stay at Hard Rock Atlantic City! Fantastic time at the Sting concert!!
Bonnie
17 Nov, 2019
Berks County, PA, USA
Enjoyed Most
Stayed at the hotel to see a concert. The place is great.
Stanley
17 Nov, 2019
Indiana, PA, USA
Enjoyed Most
Beautiful Casino and well kept and clean rooms. The ocean view room was only if you looked to your hard left...there it was!
Dennis
14 Nov, 2019
Manahawkin, NJ, USA
Enjoyed Most
Harvest buffett was top notch, creme brulee was amazing, will definitely visit again.
13 Nov, 2019
Glen Lyon, PA, USA
Enjoyed Most
Was all good except for breakfast which could have been a lot better. Took too long to get waited on and then didn't taste very good at all. But prices were up there. Unfortunately, quality was not. This was at Hard Rock Cafe. If they had a really good breakfast that would make a big difference.
Regina
13 Nov, 2019
Wharton, NJ, USA
Enjoyed Most
There was a long line for check in but it went rather quick and swift. We had an amazing suite with wonderful views of the ocean. We ate at the Hard Rock Cafe and it was delicious. Staff were friendly and very helpful. I didn't gamble, I did more exploring so next time I am looking forward to that. We had a great time!
Wendy
12 Nov, 2019
Maspeth, NY, USA
Enjoyed Most
Great time from start to finish!
Maria
11 Nov, 2019
Elizabeth, NJ, USA
Enjoyed Most
Good location. Ease of booking & check out. Great entertainment. Rooms are clean & modern. I would definitely recommend this hotel
WALTER
10 Nov, 2019
Berlin, NJ, USA
Enjoyed Most
Wonderful
Mary
05 Nov, 2019
Wilkes Barre, PA, USA
Enjoyed Most
I HAD A GREAT TIME. EVERYONE WAS SO NICE. IT WAS COMFORTABLE AND I FELT SAFE.
Other Comments
I LOVE THE CUSTOMER SERVICE. I WILL DEFINITELY BE BACK SOON!
Amina
04 Nov, 2019
Phildelphia, PA, USA
Enjoyed Most
The staff was not friendly,no customer service.Room wasn't properly cleaned,we found a used,dried up contact lens on the night stand!
The only employees that were cordial,and friendly were the Security Guards.Customers /patrons weren't friendly either.Not at all what I expected for an East Coast facility!
Other Comments
Nikki,the waitress at Hard Rock Cafe was wonderful!!!!Kudos to her!!
Debra
03 Nov, 2019
New Haven, CT, USA
Enjoyed Most
Really enjoyed our stay, clean rooms, comfortable beds, very accommodating staff. Make sure to ask for higher floors if you want a true Ocean View -- the staff was kind enough to move us to a room with a better View, as we had booked Ocean View room, not realizing that classification might mean if you stand at one end of the window you will see the ocean if you look off to the side.
Koru restaurant was wonderful!
Duke
29 Oct, 2019
Edgewater, MD, USA
Enjoyed Most
Best casino in AC.... Rooms and everything is like new and amazing services all around.
Other Comments
Go you won't be sorry!
Tim
25 Oct, 2019
Little Egg Harbor, NJ, USA
Enjoyed Most
Great
Other Comments
Great
Denise
21 Oct, 2019
Reading, PA, USA
Enjoyed Most
Had a great time, will definitely be going back.
Joanne
19 Oct, 2019
Clifton Township, PA, USA
Enjoyed Most
BEST DEAL EVER!!! Hope you keep offering it!
cathy
19 Oct, 2019
New York, NY, USA
Enjoyed Most
Very enjoyable.
Phyllis
18 Oct, 2019
Staten Island, NY, USA
Enjoyed Most
We had a good experience and the property along with the room was great!!👍
Amuel
18 Oct, 2019
Suitland, MD, USA
Enjoyed Most
Took my granddaughter for her birthday age 10. She loves this hotel. This was her 3rd visit.
Amelia
16 Oct, 2019
Philadelphia, PA, USA
Enjoyed Most
Great place but a bit noisy for some of the group
Other Comments
Loved that my husband could borrow a guitar!
Cynthia
16 Oct, 2019
Baden, ON, Canada
Other Comments
All room pictures of the North Tower show a chair with ottoman. Since I am recovering from Shingles, I ask for a room there as it is difficult to lay in bed. I was told no rooms have a chair with ottoman, only suites. This was inconvenient but I made do.
Buffet is poorly laid out and had long lines for food. No many choices for the money.
Vincent
16 Oct, 2019
Bloomfield, NJ, USA
Enjoyed Most
We were able to check in early and the staff was awesome. Rooms were spacious and very nice. They had a great band in the lobby bar and great football specials!!
Other Comments
Would definitely stay here again.
Claire
16 Oct, 2019
Wilmington, DE, USA
Enjoyed Most
The room was aesthetically pleasing but I was not able to get the room cool. There was also no working ice machine on the floor or on the other floor I went to. I was there for 2 nights and I did not have housekeeping performed.
Other Comments
I was pleased with the Travelzoo deal but not with the hotel room. First time staying at the Hard Rock Hotel in Atlantic CIty and disappointed.
Bernadette
16 Oct, 2019
Ocean City, NJ, USA
Enjoyed Most
Overall, the experience was very good. Excellent service at check in, very good dining experience, nice views from the room. Only one drawback- the room we checked into had sizable clumps of hair in the shower and a un-emptied basket full of trash in the bathroom. Maybe this was due to checking in after a weekend when the hotel was completely sold out? Otherwise, Hard Rock would have gotten 5 stars!
elena
16 Oct, 2019
Philadelphia, PA, USA
Enjoyed Most
I had a wonderful anniversary weekend! The staff was wonderful everywhere we went whether it was during checking in the VIP, dinner at Kuro the disco show and the casino!!
fanny
16 Oct, 2019
Bronx, NY, USA
Enjoyed Most
did like all of the extra taxes and fees added to the promotion price
Stasia
15 Oct, 2019
Tabernacle, NJ, USA
Enjoyed Most
We had a most enjoyable stay. The rooms were spotless and extremely dark and quiet at night. The casino was bright and large. Staff was exceptionally attentive.
Michael
15 Oct, 2019
Highland, NY, USA
Enjoyed Most
We liked the casion area and rock n' roll memorabilia. We also liked all the dining options. We stayed in the North Tower and felt our room was dated and smelled funky. We're glad we stayed and tried a new for us place but we won't be back.
Keara
15 Oct, 2019
Wallingford, PA, USA
Enjoyed Most
Great time
MICHAEL
13 Oct, 2019
CENTRAL VALLEY, NY, USA
Enjoyed Most
It was wonderful.
09 Oct, 2019
middletown, NY, USA
Enjoyed Most
I had a great time.
Adele
09 Oct, 2019
Sudley Springs, VA, USA
Enjoyed Most
The place is huge, well kept. The room was great and overall ambience wonderful. The personnel very helpful and courteous. There were plenty of food choices
Other Comments
The only downfall I experienced was it was our anniversary and we brought down some foods to mush on with champagne and found the refrigerator froze everything. Talking to a manager we were told nothing could be done except maybe 1 hour later check out and that djdnt work for us. At the front desk kind gentleman comped our parking fee
09 Oct, 2019
Ossining, NY, USA
Enjoyed Most
Room was excellent but the casino was poor. All of the poker slots were in the smoking area. Far too much space dedicated to smoking. Non smoking area had people galore but smoking area had one person every four seats even on the weekend.
John
08 Oct, 2019
Hackettstown, NJ, USA
Enjoyed Most
I love this deal - we did this previously for 1 night. The girl at check in was miserable and mis-informed us about the deal - she said we only got (1) $50 credit. We asked if she was sure I thought it was for each night and she was very put out - placed a phone call to confirm she was correct. When I got to my room I checked the Travelzoo confirmation which clearly states per night. So we enjoyed our $50/day credit and checked out with no hassle but did encounter another miserable girl at the check out counter. We had a great time - Thanks TRAVELZOO for a great deal:-)
Teresa
06 Oct, 2019
Springfield, PA, USA
Enjoyed Most
Took my husband here to celebrate his retirement. We didn’t have to leave the hotel! It has everything right here, fantastic restaurants and bars. Roulette was a blast.
Michelle
05 Oct, 2019
Elkton, MD, USA
Enjoyed Most
This is our second time staying at the hard rock hotel. We really enjoyed our stay — check-in was easy and all the staff were friendly and very professional. Also the food in the various restaurants was delicious and well prepared . We would definitely stay at the hard rock again .
Barbara
05 Oct, 2019
South Plainfield, NJ, USA
Enjoyed Most
Pretty great experience. Beautiful suite. Overpriced food. Beach is receding badly. Still dirty too.
Other Comments
Everyone was wonderful and helpful during our stay. Great job.
Siu
05 Oct, 2019
Philadelphia, PA, USA
Enjoyed Most
The hotel is amazing. Love the hard rock memorabilia. Casino is fantastic. A phenomenal remodeling!
Frances
05 Oct, 2019
Millstone, NJ, USA
Enjoyed Most
We enjoyed our stay at Hard Rock Cafe
Other Comments
We have been there before when it was Taj Mahal
Mohammed
04 Oct, 2019
Fairfax, VA, USA
Enjoyed Most
My sister & I had a wonderful time in Atlantic City. We are both big music fans so the hotel was right up our alley. It has a fun vibe. We had lunch at Hard Rock Cafe. The food was good but the selection and price was not. I highly recommend the YouYu Noodle Bar - Delicious! The room was nicely decorated and it had an ocean view. Of course everything is nice and clean. I broke even in the casino so that was good. My sister was not as lucky! Would definitely go back. I would like to see a concert there.
susan
02 Oct, 2019
Augusta, NJ, USA
Enjoyed Most
Love Hard Rock!
Lynne
01 Oct, 2019
Delran, NJ, USA
Enjoyed Most
Love the hotel!
Lynne
01 Oct, 2019
Island Park, NY, USA
Enjoyed Most
fun, kept getting lost, lol, being sunday to monday some locations, resturants, were closed.
JoAnn
01 Oct, 2019
hasbrouck hts, NJ, USA
Enjoyed Most
Wish there were more shows on a Sunday night
But other then tat great!
Karenmarie
01 Oct, 2019
Bronxville, NY, USA
Enjoyed Most
The only problem that we had was having our name on the reservation reversed ( last name first ) and having trouble confirming the reservation because of it. Travelzoo did correct the problem for us !
Judith
24 Sep, 2019
Nanticoke, PA, USA
Enjoyed Most
Overall the hotel is beautiful, however the staff have a long way to go. Need more seasoned professionals in both housekeeping and room service.
Other Comments
Management as well although receptive to receive feedback did NOT compensate us in any way for our lackluster food experience at the Hard Rock Hotel Cafe.
Eugenia
23 Sep, 2019
Brooklyn, NY, USA
Enjoyed Most
I my wife and myself have been there several times and we just went back to visit are mone.
Other Comments
Upbeat hotel makes us older folks feel young.
Richard
21 Sep, 2019
Kings County, NY, USA
Enjoyed Most
I had difficulty making the reservation online. I had to call Travelzoo for a rep to complete the transaction.
Other Comments
We had a great first stay at the Hard Rock. Will definitely visit again.
Pam
21 Sep, 2019
Edgewood, MD, USA
Enjoyed Most
Beautiful hotel with many dining options. Check out The Flavor Tour which is all about the eateries on the 2nd floor. Recommend Burgers and Hops as well as Pizata which has the greatest Flatbread Pizzas
Other Comments
If you are a Veteran, remember to sign up for the Veteran's Reward Program
Catharine
21 Sep, 2019
DelranDelanco, NJ, USA
Enjoyed Most
Great time! Everything was lovely and the suite was huge! Can’t wait to go back!
Other Comments
Great time! Everything was lovely and the suite was huge! Can’t wait to go back!
James
17 Sep, 2019
Rahway, NJ, USA
Enjoyed Most
This was our first time at the Hard Rock We really liked, pretty much, everything about it. We enjoyed the casino, room, meals and easy access to the boardwalk and the beach.
Marleen
17 Sep, 2019
Philadelphia, PA, USA
Other Comments
well run, good food, nice location, worth a trip
Fred
16 Sep, 2019
Dover, NJ, USA
Other Comments
I’d go back
Bob
16 Sep, 2019
Wharton, NJ, USA
Other Comments
very poor signage, hard to figure out where things are and how to get there.
Michael
14 Sep, 2019
Lagrangeville, NY, USA
Enjoyed Most
Once we had a clean room loved the view. The rooms are very nice when clean only far from casino, food and lobby in the north side. Beach right outside but a hike to any boardwalk activities.
Other Comments
They have a north and south building. The north building which we were assigned, seemed to be about a mile away from the lobby and casino. So every time you went to eat, go to the casino, get your car you had to go on a treck. All handicap folks should be made aware of this. Then when we finally go to our room it was not made. Beds undone, towels on the floor, bathroom used. They told us someone would be coming in 15 minutes to make up the room. After about a half hour of no one showing we requested another room which they gave us. Heard this same complaint by 2 other guests at the blackjack table.
Marilyn
14 Sep, 2019
Denver, PA, USA
Other Comments
Well maintained room and facility. Casino was spotless. Wednesday night was a quiet night at the casino and Boardwalk
robert
13 Sep, 2019
Ellington, CT, USA
Enjoyed Most
Enjoy the hotel parking fees very high.
Good restaurants
Diane
12 Sep, 2019
Clarksburg, MD, USA
Enjoyed Most
Nice facility but did not offer much entertainment venues the nights we stayed.
Other Comments
There was a bit of confusion on how the Travel Zoo credits were applied to our account. The invoice was not very clear as to if and where the credits were applied.
Garry
12 Sep, 2019
Emmaus, PA, USA
Enjoyed Most
very large hard to get around
Darnell
12 Sep, 2019
Miller Place, NY, USA
Enjoyed Most
Great promotions and amenities.
Other Comments
We had lunch at their buffet and it was very good. Food was fresh, testy with a good selection to choose from.
elvira
16 May, 2019
Schenectady, NY, USA
Enjoyed Most
Room was great. Enjoyed our stay. The voucher for $50 in food and beverage did not state that alcohol was excluded. I think the terms should state that. I would have not bought it if I had known that in advance.
Other Comments
Room was great. Enjoyed our stay. The travelzoo voucher for $50 in food and beverage did not state that alcohol was excluded. I think the terms should state that. I would have not bought it if I had known that in advance.
Candace
11 Sep, 2019
Easton, PA, USA
Enjoyed Most
We had a great time
SUSHMA
11 Sep, 2019
South Plainfield, NJ, USA
Enjoyed Most
Hard Rock was very nice. Great location. Package was a good value.
Kathy
11 Sep, 2019
Exton, PA, USA
Enjoyed Most
The room we had was big, and we had a fabulous view of the ocean.
Art
10 Sep, 2019
Philadelphia, PA, USA
Enjoyed Most
Great atmosphere. Most comfortable sleep I've had in a long time. Definitely going back
Sherita
10 Sep, 2019
Philadelphia, PA, USA
Enjoyed Most
we had a great time room was very nice and clean atmosphere was great they party all night we ate at the hard rock café which was great they have a nice variety of food to choose from. we will be going back real soon
Other Comments
room was very clean from desk check in/out was very nice I love the atmosphere you can sit anywhere and listen to good music. we will be going back real soon
DENISE
09 Sep, 2019
Philadelphia, PA, USA
Enjoyed Most
It is a nice hotel. You have beautiful views of the ocean, but can’t open any windows or sit out on a balcony.
Nicholas T
07 Sep, 2019
Gilbertsville, PA, USA
Enjoyed Most
Excellent staff, dinner was AMAZING at oak council fish. Grat place will be back.
Kim
07 Sep, 2019
Toms River, NJ, USA
Enjoyed Most
HR is great hotel with everything anyone could want in one hotel.
Terrance
06 Sep, 2019
Houston, TX, USA
Enjoyed Most
Professional and friendly staff combined with GREAT music makes for a winning trip
Helene
06 Sep, 2019
Medford, NJ, USA
Enjoyed Most
I dined in the Hard Rock Cafe and the waitress was not to accommodating. My wife was very upset. But other wise things went well.
Timothy
05 Sep, 2019
VALLEY STREAM, NY, USA
Enjoyed Most
Hard Rock Hotel is a great family bavaction destination.
ROBERT
05 Sep, 2019
Pennington, NJ, USA
Enjoyed Most
Everything was excellent.
Warren
04 Sep, 2019
Paramus, NJ, USA
Enjoyed Most
The hotel is very nice and the staff very friendly
Other Comments
N/A
Jose
04 Sep, 2019
Plainfield, NJ, USA
Enjoyed Most
Everything was great, check-in with Yahaira was wonderful, she took great care of my mom who also had a travelzoo booking. Our only issue was the pool was closed on Saturday until 5pm for maintenance so we did not get a chance to use it as we were on a schedule and Hard Rock staff made no attempt to accommodate us. We called the operator 3 times asking for a 12pm late check-out so that we could enjoy the pool for a bit and return to our rooms for a quick shower and they refused. When we asked the manager at check-out if he would at least provide breakfast due to the inconvenience he refused and then offered a 12pm check-out which was too late as it was already after 11am and our bags were already loaded into the car. All in all it was good trip but that last portion was disappointing.
Dalilah
31 Aug, 2019
New York, NY, USA
Other Comments
The only problem was that the pool was closed on Thursday during the morning and early afternoon. We requested a late check out on Friday morning, but were not accommodated. Upon check out we were informed that we could be allowed a 12:00 PM check out. However, it was too late. We already checked out.
Deborah
31 Aug, 2019
New YorkBronx, NY, USA
Enjoyed Most
I rate it a 4 because the initial check in customer rep was very ineffective and attempted to give us a downgraded room that we didn't pay for do to in availability at check in time. Her in uncooperative attitude lead me to call a supervisor who immediately upgraded and apologized for the inconvenience. Love the hotel will return and thank you!
Maritza
24 Aug, 2019
Jersey City, NJ, USA
Enjoyed Most
Very relaxing get away and a very positive experience. The staff was very upbeat and helpful. The facility was clean and enjoyable. We had a great time.
Katherine
01 Aug, 2019
Allentown, PA, USA
Enjoyed Most
I was there mid week and we enjoyed our stay very much. The room was beautiful and clean. The ambience was great. Not overcrowded like another hotel casino I stay before in the same vicinity.
Theresa
28 Jun, 2019
West Orange, NJ, USA
Enjoyed Most
We had a wonderful stay and Would definitely go back the band each night was fantastic the beach was clean and the rooms were beautiful
Susan
22 Jun, 2019
Spring Brook Twp, PA, USA
Enjoyed Most
The musician displays were amazing and informative.
Sandra
26 May, 2019
Odenton, MD, USA
Enjoyed Most
Room with an ocean view
Other Comments
Too big for our taste. Our room was far from everything. Music that blared in all the public spaces was mostly not rock. There was a lot of rap. Ugh.
Anna
25 May, 2019
Brick, NJ, USA
Enjoyed Most
the staff
Alice
24 May, 2019
LAKE WORTH, FL, USA
Enjoyed Most
The price of the deal and the daily meal credit were a great value.
Other Comments
All the staff I encountered during my stay were extremely friendly and helpful. Was just a very enjoyable stay.
John
24 May, 2019
Torrington, CT, USA
Enjoyed Most
the rooms were nice
Other Comments
it was like going through a maze!! poor and few directions. you had to stop and ask direction and not every knew where to go
linda
23 May, 2019
Dracut, MA, USA
Enjoyed Most
Ambience, ocean view, cleanliness
Marie
23 May, 2019
Merrick, NY, USA
Enjoyed Most
The hotel itself was nice food and drinks are overprized but no surprize
Other Comments
requested early check in and could not even get me into a room before 2pm
after I finally got my keys and made it to my room the keys did not work
Rick
22 May, 2019
ROCHESTER, NY, USA
Enjoyed Most
The set up of the hotel room and the lack of noise for the most part. Also, liked the text option to communicate with the hotel staff.
Other Comments
You have the Hard Rock Hotel name but are lacking the amazing qualities of the other Hard Rock locations. It's still feels (and in the room "smells") like the crummy Tah Mahal with a makeover.
Karen
22 May, 2019
Allentown, PA, USA
Enjoyed Most
The decor
Erica
21 May, 2019
Willow Grove, PA, USA
Enjoyed Most
The hotel and boardwalk
Janet
21 May, 2019
NorthportNorthport, NY, USA
Enjoyed Most
Fun atmosphere, nice staff, clean room. Mostly enjoyed the live bands in main lounge.
Other Comments
Most of our experience was positive. Few comments: Bathroom tile moldy. Drinks at main lounge were not good even after sending back. Breakfast at Cafe was not good; food cold.
Michelle
21 May, 2019
Medford, NJ, USA
Other Comments
We live in the Philly 'burbs and thought we'd go for a short getaway. We're so glad we took advantage of the Travelzoo offer at the Hard Rock. The location was perfect; right on the Boardwalk across from Steel Pier, it was a wonderful place to take a walk by the ocean. The staff was friendly and attentive; the ambience was fun but not overbearing; the bed was comfy; and the restaurant choices were fantastic. All that and a refrigerator in the room (which we really appreciate)! We had a great time and will go back.
Natalie
20 May, 2019
West Chester, PA, USA
Enjoyed Most
The quality of the construction and decor at the resort.
Paul
18 May, 2019
Watervliet, NY, USA
Enjoyed Most
bright new hotel did a nice job
Other Comments
having used t zoo many times never a issue however upon check in when I said do I charge my food to the room due to my 50 a day credit the person had no idea I explained again and was told I had to fill out for their gaming card to get credit. I knew that wasn't right so I asked another associate working at the front desk and they said that's what I had to do. now I go to the place to get a card explain again he has no idea so 30 min later he tells me just charge it to my room which is what I told 3 people for over a hour.
brian
16 May, 2019
Phillipsburg, NJ, USA
Enjoyed Most
Great value through TravelZoo! Staff was very friendly, helpful and all around pleasant. Rooms were extremely clean and beds were very comfortable. A very nice place to go even if you aren't that much of a gambler.
Other Comments
When you arrive, make sure you apply for their "Wild Card" and check daily for the promotions it offers. We received tickets to a comedy show and half off tickets to their buffet, which was amazing.
Kathleen
15 May, 2019
Whiting, NJ, USA
Enjoyed Most
Spa, food, casino
Other Comments
Nikkie my masseuse was awesome!
lisa
14 May, 2019
West Chester, PA, USA
Enjoyed Most
Wonderful dining and customer service. Employees were all super friendly.
Joseph
11 May, 2019
New York, NY, USA
Enjoyed Most
Food, staff, bright & clean
Other Comments
the only problem was someone put in wrong check in date but after about 1)2 hr manager rectified it
joan
09 May, 2019
Turnersville, NJ, USA
Enjoyed Most
The Latin Music band, the atmosphere and the food
Other Comments
Please keep bringing the latin bands and also bring latin artist example Marc Anthony, etc. I know many people will go
Sonia
09 May, 2019
New York, NY, USA
Enjoyed Most
Room
Sarah
08 May, 2019
Nanticoke, PA, USA
Enjoyed Most
Well run and clean
Other Comments
We had booked an ocean view but when arrived said not available. I was broken hearted and slightly upset. This was our only vacation for the summer season. They did some adjusting and I was able to get the room I booked.
jeffrey
08 May, 2019
Schenectady, NY, USA
Enjoyed Most
Pool and restaurant
Angela
07 May, 2019
brooklyn, NY, USA
Enjoyed Most
Staff in Casino very courteous . Good food and service
Other Comments
Person that help me to check in was not that helpful.
Enowtie
07 May, 2019
Rosalin, NY, USA
Enjoyed Most
The ocean view room. The restaurants and great food. The Casino and Sports betting.
Other Comments
Fun and a good time!
Marc
04 May, 2019
Warrington, PA, USA
Enjoyed Most
Their entertainment venues
Other Comments
Dinner at Council Oak Fish was very good
Marsha
04 May, 2019
North Brunswick, NJ, USA
Enjoyed Most
The atmosphere was great
Other Comments
Two of the five restaurants included with the deal were closed on the days of our visit!
Michael
02 May, 2019
Delaware County, PA, USA
Enjoyed Most
Clean and new! Great dining experience at IlMulino♥️
Other Comments
Never like smoking anywhere but not as noticeable here👍🏻
Patricia
01 May, 2019
Mount Laurel, NJ, USA
Enjoyed Most
Memorabilia displayed, guitar/pick themed. They did everything with class. Slept like a queen in my king sized bed. Travelzoo made the cost bearable. Otherwise i would not have been able to afford it.
Other Comments
The room service prices were gouging. $17 for the Reuben sandwich, plus a $5 service fee AND 18% gratutity for room service.
Elizabeth
01 May, 2019
Brookhaven, PA, USA
Enjoyed Most
Atmosphere
robert
01 May, 2019
Factoryville, PA, USA
Enjoyed Most
Music
robert
01 May, 2019
Factoryville, PA, USA
Enjoyed Most
The ambience, elegance, and amenities
Donna
27 Apr, 2019
Mount Vernon, NY, USA
Enjoyed Most
Ambience overall, decorations, music and food.
Other Comments
There should be more hooks in the bathroom for towels, etc., clearer signs as it relates to location of pool, and exiting of the garage.
Mattie
27 Apr, 2019
Yonkers, NY, USA
Enjoyed Most
Rooms were great and we also requested the guitar/amp sent up to the room. Husband and son play guitar so they enjoyed that they could still play when they were away.
JoAnn
27 Apr, 2019
Edison, NJ, USA
Enjoyed Most
ROOM
Other Comments
The food sucked at Council Oak Fish
joseph
27 Apr, 2019
Auburn, PA, USA
Enjoyed Most
Location, indoor pool
Other Comments
We were given a room full of cigarette smell when we booked and asked for a non-smoking room. Operator refused to give us another room when we request; promised to send an air purifier but sent an air humidifier instead.
si yin
24 Apr, 2019
Richmond County, NY, USA
Enjoyed Most
The large room and bathroom
Briana
23 Apr, 2019
Westampton, NJ, USA
Enjoyed Most
Excellent service, lots of interesting memorabilia, and 5 star room.
Kimberly
20 Apr, 2019
Woodbine, NJ, USA
Enjoyed Most
Room
Carlos
20 Apr, 2019
Manchester, CT, USA
Other Comments
Nexa was most helpful during our checkout process. There had been a mix-up through Travel Zoo during the booking process. We had booked 2 nights but they only alerted the hotel of one night which in turn affected the billing.
Lisa
20 Apr, 2019
Leesport, PA, USA
Enjoyed Most
Cleanliness of the room
Thomas
20 Apr, 2019
Richmond County, NY, USA
Enjoyed Most
Rooms/rooms service
jason
18 Apr, 2019
Baltimore, MD, USA
Enjoyed Most
The room was spacious and comfortable
Other Comments
In the room they have a FAQ on how to check out. Two options provided on this sheet are calling from your room or checking out on the TV. I tried calling and the person who answered the phone told me she couldn't do it over the phone and I could use the TV. I tried from the TV and it said service unavailable. Also, when I booked through travelzoo the link said it included $50 in food vouchers but that deal was not actually available when I booked it but with no explanation. It would have been nice to have that as well.
Ray
17 Apr, 2019
Emmaus, PA, USA
Enjoyed Most
rooms were clean, lots of memorabilia to look at in hotel, not gaudy
Other Comments
Everyone was very friendly and helpful if anyone in our group had a question. Prices are too high in the smaller restaurants. No way should a small stromboli be $12. Waters are too expensive. Not quite as many varied restaurants to choose from as other hotels.
Nancy
16 Apr, 2019
Pennington, NJ, USA
Enjoyed Most
The ambiance - It's a beautiful hotel without being pretentious.
Other Comments
This is my new go-to hotel. The service was excellent - people would offer to help, rather than just responding to requests. They made us feel welcome. The casino is beautiful - the slot machines are spread out, the machines are so cool and the seats are beyond comfortable. We had so much fun and will definitely be back. The memorabilia was very cool also, I would have loved to have see corresponding pictures of the artists wearing the outfits and using the equipment displayed.
Alicia
16 Apr, 2019
Kiryas Joel, NY, USA
Other Comments
The smell of cigarettes throughout the hotel. Even the non-smoking room smelled of smoke.
Robert
16 Apr, 2019
Chalfont, PA, USA
Enjoyed Most
The hotel is alive with music playing everywhere. Beautiful rooms, with all the amenities you could want. Friendly and helpful staff.
Other Comments
The restaurants are exceptional. Council Oak Fish is outstanding. One of the Council Oak managers, Ryan, was particularly exceptional, as was our server, Artan.
Peter
14 Apr, 2019
Lake Como, NJ, USA
Enjoyed Most
the whole atmosphere
steven
13 Apr, 2019
Swedesboro, NJ, USA
Enjoyed Most
Location
Other Comments
I booked a room in the North Tower which has a better view,. The person checking us in said the North Tower was closed but other people were staying there. I feel like we did not get the room we paid for.
Beth
09 Apr, 2019
Manheim, PA, USA
Enjoyed Most
The rooms are beautiful
Other Comments
Food atmosphere layout
mary
07 Apr, 2019
denville, NJ, USA
Enjoyed Most
Price of room with $50 dining credit,everything a couple would need in one location
Charles
06 Apr, 2019
PowhatanPowhatan, VA, USA
Enjoyed Most
The whole vibe of HArd Rock is awesome!
Lynne
06 Apr, 2019
Delran, NJ, USA
Enjoyed Most
Friendliness of staff
Joseph
04 Apr, 2019
Fort Washington, PA, USA
Enjoyed Most
the location
Other Comments
The fact that I booked a room with a non smoking room with a King size bed but they were unable to give me a room with a King bed unless I was willing to wait several hours. Instead I had to settle for a smoking room with a queen size bed
Teresa
03 Apr, 2019
Freehold, NJ, USA
Enjoyed Most
Beautiful hotel and very professional staff
Jean
02 Apr, 2019
Philadelphia, PA, USA
Other Comments
Great hotel!! Excellent food!!
Lynne
02 Apr, 2019
Island Park, NY, USA
Enjoyed Most
It was filled with young and old patrons. Loved the bars. The hotel did not cater to gamblers, it has a plenty for all to do and see. Especially enjoyed the 3 stages for live bands.
Other Comments
Because we booked through Travelzoo the rooms (2) were corner rooms with really nice views. We will return
Patricia
01 Apr, 2019
Woodbridge TownshipIselin, NJ, USA
Enjoyed Most
Comedy show
John
30 Mar, 2019
Philadelphia, PA, USA
Enjoyed Most
The room.
Other Comments
The hotel was okay. Not enough action in the casino (boring).
David
30 Mar, 2019
Hillsborough, NJ, USA
Enjoyed Most
We had a room in the North Tower oceanfront beautiful views.
Other Comments
Great hotel friendly staff very clean!
Joseph
30 Mar, 2019
East Hampton, CT, USA
Enjoyed Most
The room was newly renovated.
David
29 Mar, 2019
Freehold, NJ, USA
Other Comments
1st room we checked into was not made up and still missing sheets, towels, etc. they moved us to another room that smelled heavily of marijuana. Finally, they put is in a room that was nice and clean and we settled into a nice weekend. Great rooms and nice casino.
Eric
29 Mar, 2019
Moorestown, NJ, USA
Enjoyed Most
Atmosphere with memorabilia.
Other Comments
Being our first time we were unaware that restaurants are closed early in the week. Our bill was not available upon leaving as computers were down. Don't know what I was charged!
Robert
27 Mar, 2019
Broomall, PA, USA
Enjoyed Most
it appeared clean and well kept
Other Comments
I did not like the smoking in the casino.
Jonathan
26 Mar, 2019
Jenkintown, PA, USA
Enjoyed Most
Fabulous property with great service and wonderful restaurants
Barbara
26 Mar, 2019
Margate City, NJ, USA
Enjoyed Most
Lionel Richie
Brenda
24 Mar, 2019
South Plainfield, NJ, USA
Enjoyed Most
The entire experience.
Ann Marie
23 Mar, 2019
Trenton, NJ, USA
Enjoyed Most
The hotel is very modern and clean. The rooms are beautiful. The restaurants all have very good food. All of the staff that we encountered were very courteous and made us feel welcome.
Other Comments
In my opinion one of the nicest all around casinos in Atlantic City.
Jeffrey
23 Mar, 2019
EASTAMPTN Township, NJ, USA
Enjoyed Most
The whole Hard Rock experience and vibe is the best!
Other Comments
Loved the hotel was a little disappointed when they couldn’t find my name in the system at the cafe which was a hassle when trying to use our $50 food credit! Not really sure if we ever were able to use it which is a bummer!
Lynne
23 Mar, 2019
Delran, NJ, USA
Enjoyed Most
Beautiful hotel. Lots to see and do. Nice time.
Melissa
20 Mar, 2019
New Tripoli, PA, USA
Enjoyed Most
Dining options
Jesseca
13 Mar, 2019
Pottsville, PA, USA
Enjoyed Most
Staff was very accommodating and place is beautiful!
miriam
12 Mar, 2019
Dunellen, NJ, USA
Enjoyed Most
ambience, dinner (council oak) great .
breakfast at hard rock caffee was great also. staff very helpful all around
grecia
12 Mar, 2019
Oradell, NJ, USA
Enjoyed Most
restaurants and live entertainment
paula
11 Mar, 2019
abington, PA, USA
Enjoyed Most
The value of the deal
Other Comments
The inside pool was not really nice .. No alcohol served. Felt like a gym pool
Angelique
11 Mar, 2019
Browns Mills, NJ, USA
Enjoyed Most
The rooms are super clean and sleek.
Other Comments
Enjoyed eating at the buffet and the Hard Rock Cafe.
Lisa
10 Mar, 2019
Medford Lakes, NJ, USA
Other Comments
biting bugs in bed,noise from adjacent rooms after 12 midnight
terry
09 Mar, 2019
Southampton, NY, USA
Enjoyed Most
Evening music in the lobby bar. Overall ambiance.
Other Comments
A warm and classy environment.
Dorothy
08 Mar, 2019
Bryn Mawr, PA, USA
Enjoyed Most
Lots to do even on a Monday nite there was a band in lobby lounge , food at Hard Rock Cafe was good and reasonable , easy to get around and valet and check in is very convenient
Marianne
06 Mar, 2019
Philadelphia, PA, USA
Enjoyed Most
The memorabilia is amazing!
Jonathan
06 Mar, 2019
Easton, PA, USA
Enjoyed Most
Great job on refurbishing hotel. It's light and airy and cheerful. Great decorations thruout. Mostly, I like that our room was spacious and clean. Staff was very nice and accommodating.
Other Comments
Music was too loud. I know it's the Hard Rock and I love Rock 'n Roll but too loud is too loud.
Regina
06 Mar, 2019
Wharton, NJ, USA
Enjoyed Most
Beautiful hotel, clean and safe.
Other Comments
Pool is fantastic
elizabeth
03 Mar, 2019
Wallkill, NY, USA
Enjoyed Most
Staff is very friendly and attentive. Rooms are clean and hotel is beautiful. Food was great.
Other Comments
We arrived early and our room was already available.
Noel
03 Mar, 2019
East Elmurst, NY, USA
Enjoyed Most
atmosphere, lovely room, fun at slots
Other Comments
Lovely room overlooking the ocean. Beautiful view. Music all around at the lobby, casino.
Elsie
02 Mar, 2019
Cranford, NJ, USA
Enjoyed Most
Beautiful room great view of the ocean.
Other Comments
Only negative is the smoke. Burns your eyes. Should try to eliminate the smoke!
Mary Jo
02 Mar, 2019
Nazareth, PA, USA
Other Comments
Enjoyed our stay but smoke in casino was a real turn-off.
Charles
02 Mar, 2019
NazarethNazareth, PA, USA
Enjoyed Most
The room was very clean.
Other Comments
We did not have hot water. However they fixed it minutes after reporting it.
Amelia
02 Mar, 2019
Philidalphia, PA, USA
Enjoyed Most
Music!
Karhleen
01 Mar, 2019
Florence, NJ, USA
Enjoyed Most
Rooms were recently renovated so were modern and roomy.
Other Comments
Lack of decent yet affordable places to eat. Cafe had no selection, food quality mediocre, yet prices high. Only place for breakfast, so we went next door to eat.Also, very noisy atmosphere. Also no real segregated smoking area so smokers were all over casino floor. Also casino and floors were rather warm/hot.
Jeffery
01 Mar, 2019
Lagrangeville, NY, USA
Other Comments
The hotel was very clean and beautiful ! Because I was not a rewards member it took over a half hour to get a drink and I was asked if I was a member by the cocktail waitress she told me to go and register .. went to the bar for a drink but couldn’t Gamble on the games at the bar because I was not a member .. The refrigerator in the room did not work and the TV voice was off about five seconds .. otherwise I was very impressed with the hotel !!
nancy
27 Feb, 2019
Lakehurst, NJ, USA
Enjoyed Most
layout and cleanliness of room
Other Comments
very hard to hear at check-in with live music at the nearby bar
Shannon
26 Feb, 2019
LEHIGHTN, PA, USA
Other Comments
The elevators need help we took the stairs....some waited 40 minutes to an hour for elevator
24 Feb, 2019
millsboro, DE, USA
Other Comments
They double charged me for the rooms that I already paid travel zoo
Euridice
24 Feb, 2019
West Islip, NY, USA
Other Comments
50. 00 food and beverage credit can only be used for one seating went to lunch buffet which was only 37.00 stopped later for drinks at hard rock bar the residual amount of 13.00 did not come off the bill no where on the voucher does it say must be used all at once.
players club card would not work went to get a new one downstairs club was closed had to go up stairs the line was about 1/2 hour long went back down stairs to play and the new card did not work at that point was not going to go back for a new card just to give my money away poor management
gregory
23 Feb, 2019
Middletown, NJ, USA
Enjoyed Most
Room and pool
Other Comments
Buffet restaurant was too expensive and food wasn’t that good.
Patricia
23 Feb, 2019
Bronx, NY, USA
Enjoyed Most
I enjoyed the ambience and the music at night in the lobby. You expect to hear music at the Hard Rock but I liked the live music.
Other Comments
The hotel room was comfortable and very clean. All staff that we encountered was helpful and polite. We are definitely planning to return at some point.
Wilsid
23 Feb, 2019
Lyndhurst, NJ, USA
Enjoyed Most
Alive and upbeat
nick
22 Feb, 2019
Franklin Square, NY, USA
Enjoyed Most
The staff was helpful in a genuine way
Other Comments
The hot water was no hot enough in the shower
Robert
21 Feb, 2019
Staten Island, NY, USA
Enjoyed Most
The buffet
Other Comments
Was hoping to have a room with more view of the ocean even though it was advertised as an ocean view. Most view was the HVAC of a few buildings. Did not like the bathtub shower. Price was a good bargain. Not sure if I would stay at this location in future.
Joanne
21 Feb, 2019
Washington, DC, USA
Enjoyed Most
Room is specious
Other Comments
We couldn’t use Travelzoo special offer which is $50 dinning credits. The hotel was not aware of that.
Lihong
20 Feb, 2019
New Providence, NJ, USA
Enjoyed Most
atmosphere and food.
Michael
20 Feb, 2019
Ringwood, NJ, USA
Enjoyed Most
Casino
Jose
13 Feb, 2019
Union, NJ, USA
Enjoyed Most
Everything from the property location on Boardwalk, Casinos and Hotel Staff all very professional, friendly and courteous, Rooms are clean, beautiful with ocean view, Dining staff at the Hard Rock Café are Excellent and food is delicious! Also the Food Court has so many different options love the ice cream!
Rowena
12 Feb, 2019
JAMAICA ESTATES, NY, USA
Enjoyed Most
The hotel was fine but we didn’t receive what was described in the promo.
Other Comments
Your promotion stated we would get an ocean view room but we were assigned a room facing the city/buildings.
Timothy
12 Feb, 2019
South Farmingdale, NY, USA
