Atlantic City
£52 – Atlantic City's Hard Rock Hotel: Stays thru December
Hard Rock Hotel & Casino Atlantic City
TOP 20 - Sells out quickly!
About the Hotel
Duncan Brown
Deal Expert
Why We Love This Deal
TOP 20 - Sells out quickly!
Cancel without Fees
Secure your travel dates now and, if you need to cancel your booking, you can do so 48 hours prior to check-in without fees.
Starting at £52 per night, these are the lowest rates we've seen at this member-favorite Hard Rock Hotel...ever. That means more money in your pocket to try your luck on the hotel's gigantic casino floor.
What's Included
- Check in Oct. 1 - Dec. 30
- £52 per night ... Sunday-Thursday
- £113 per night ... Friday
- £174 per night ... Saturday
- Stay in an Ocean Deluxe King room — these are upgrades over standard rooms and offer better views of the water
- Note: Due to local guidelines, some amenities and services may be limited or closed during your visit; please contact the hotel for more details.
Travelzoo Tip: Looking for a little R&R? Check out these exclusively discounted rates at the Rock Spa & Salon on site.
What You Need to Know
- Cancellation Policy: Cancellations must be made at least 48 hours before arrival; the first night's room and tax will be forfeited for cancellations received after this time or no-shows
- Price based on up to two guests sharing a room
- Children 17 and under stay free of charge when using existing bedding
- These rates are refundable; book now and cancel later, if necessary
- No matter where you book, this hotel charges a resort fee of £13 plus tax, per night; the fee covers pool and beach access, Wi-Fi, fitness center access and classes, in-room coffee and more
- Self-parking and valet parking are available; fees apply
- Not pet-friendly; service animals only
- For more details, see "Policies" and "Amenities" sections
Enjoyed This
(See All 493 Member Ratings)
"The travelzoo specials are great. Seem to be clean and safe. Rooms are large and have great ocean views."
Maxine
28 Oct, 2020 - Trenton, NJ, USA
Why We Love This Hotel
- Hip, beachfront rock 'n' roll-themed casino hotel
- Heated indoor pool, 24-hour fitness center and sprawling spa
- More than 20 restaurants on-site including, of course, a Hard Rock Café
- Enroll in the Fender guitar-lender program and learn to rock out through virtual lessons
- Stay with confidence — read more about the hotel’s enhanced safety and cleaning procedures
Overview
Sitting just steps from the sand and Atlantic City's legendary boardwalk, the Hard Rock Hotel is nothing short of a rock 'n' roll entertainment complex: On-site, you'll find an enormous casino with more than 2,000 slots, 120 table games and a sportsbook, in addition to a full-service spa complete with private and couples treatment rooms. There are also more than 20 dining venues, ranging from the signature Hard Rock Café to the Japanese-style Kuro — about which, NJ.com said, "If you've got just one meal here, this is where to go."
Guest rooms feature king beds, Wi-Fi, flat-screen TVs, coffee makers, armchairs with ottomans and minifridges; some overlook the ocean, too. Like all Hard Rock Hotels, the Atlantic City outpost offers an in-room listening experience with curated records or the option to borrow one of the hotel’s 20 Fender guitars — complete with video lessons and pop-up studios en suite.
Amenities
General
- Bar
- Casino
- Gym / fitness center
- Indoor pool
- Pool bar
- Restaurant
- Sauna / Steam Room
- No pets allowed
- Spa
- Extra beds (fees apply)
Services
- 24-hour front desk
- 24-hour security
- Concierge service
- Hair salon (fees apply)
- Laundry / dry cleaning
- Room service (limited hours)
- ATM
Room amenities
- Air-conditioning
- Coffee / tea-making facilities
- Fridge
- Iron and ironing board
- Safe
- Flatscreen TV
Internet
- Internet access
Bathroom
- Hair-dryer
Parking
- Public car park (fees apply)
- Valet service (fees apply)
Accessibility
- ADA compliant rooms
Policies
Check-in:
Minimum age required to check in: 21. Check-in begins at 4pm, Monday - Saturday and 5pm on Sunday.
Checkout: Standard Time is 11am.
Children and additional guests:
Children 17 or under stay free of charge when using existing bedding. Maximum of 1 extra bed per room.
Cot not available.
Extra bed available upon request: US$35 plus tax, per night.
Rates are based on a maximum of 2 guests.
Pets:
Only service animals allowed. All service animals must be registered when making a hotel reservation and confirmed at the time of check-in.
Fees:
A resort/facility fee of US$17 plus tax, per night will be added to the total price of your stay upon check out. The resort/facility fee includes:
The resort/facility fee is subject to change based on the discretion of the hotel.
An occupancy fee (listed as City Tax) of $5.27 USD tax inclusive per room per night applies and will be paid at the hotel.
A 6% city tax, 6.625% sales tax and 1% occupancy fee apply and will be included in the total rate messaged.
Self-parking and valet are available at posted rates. These rates are subject to change based on availability. Please contact the hotel directly for current rates.
Additional details:
Please visit www.hardrockhotelatlanticcity.com for full list of restaurant hours.
Prior to your stay, please review our travel updates page for the latest travel guidelines and restrictions by clicking:
https://www.hardrockhotelatlanticcity.com/travel-update
New guidelines are in place to ensure guest safety and cleanliness. Please visit our Safe&Sound program page for information: https://www.hardrockhotelatlanticcity.com/safe-sound
Hard Rock Hotel & Casino Atlantic City has resumed indoor dining service at Council Oak Steaks & Seafood, Kuro, YOUYU Noodle Bar, Hard Rock Cafe, and Sugar Factory. Reservations are recommended for Council Oak Steaks & Seafood, Kuro, and Sugar Factory, as all indoor dining outlets will operate at the state-mandated 25% capacity limitation.
About the Hotel
Have a Question? Contact Travelzoo.
- +44 (0) 20 3564 9000 UK & Europe
- 1-877-966-0000 U.S. and Canada (toll-free)
- Email us
Customer Service available Mon-Fri, 8am-6pm
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(493 Member Ratings)
(493 Member Ratings)
Ratings & reviews reflect verified member feedback for Hard Rock Hotel & Casino Atlantic City over the past 15 months.
Show ReviewsHide all
Ratings & reviews reflect verified member feedback for Hard Rock Hotel & Casino Atlantic City over the past 15 months.
4.6
Ambiance
4.6
Location
4.5
Rooms
4.5
Quality of Service
4.5
Value for the Money
Enjoyed Most
The travelzoo specials are great. Seem to be clean and safe. Rooms are large and have great ocean views.
Maxine
28 Oct, 2020
Trenton, NJ, USA
Enjoyed Most
Beautiful resort. The pandemic has put a damper on everything.
Karen Ann
27 Oct, 2020
Toms River, NJ, USA
Enjoyed Most
Great experience!
Diane
27 Oct, 2020
Monroe Township, NJ, USA
Enjoyed Most
Excellent stay. Great precautions for COVID. Clean room. Non smoking floor although the hallway occasionally smelled smokey. There were hand sanitizer and masks all over hotel. Temp scanned upon entrance at all areas which is great. Very lively atmosphere. Lots of families with Children, couples, and adults. Everyone had a great time !
Melissa
25 Oct, 2020
Durham, NC, USA
Enjoyed Most
Everyone was very professional and follow the proper precautions for Covid. They allow me to check in a few hours early
Rhonda
24 Oct, 2020
Coatesville, PA, USA
Other Comments
If you are worry about covid19, please do not stay at the Hard Rock hotel. It started when we first checked in. We were told when our room is ready we will get a text. Check in time is 4pm. By 4pm we still have not gotten a text. We went to the front desk, of course by that time there was a long line. When we finally got our room number, I asked why we didn't get a text. I was told "oh the room was just finished cleaning." When we got up to our room on the 24th floor, our room keys didn't work so my husband had to go back down to the front desk. When we finally got into the room, I needed to go to the bathroom. When I was sitting on the toilet, I noticed some stains on the bathroom counter. Ok, bathroom counter does get stained. I took a towel and wiped on the stains and it came off so it was not a stain. The dirt was from the last guest and the counter had not been cleaned. I also noticed that the table in the room have a big and long smear of grease on top, ok it might be a scratch, but when I wiped the towel over it, it came off. There also was a round table that had sand on it. The shower which looks kind of clean except for a couple of lines of black spots on the bottom of the shower's seat. Ok, the black stuff could be scratches but the next day when the room was cleaned the black stuff was gone. So beside the bathroom counter and tables was not clean the shower was not cleaned either. I should have called the front desk about the room not being cleaned but by the time I wiped down everything we were too tired to wait for housekeeping to come and clean the room or move to another room.
Please stay away from their buffet! We asked if we can look at the buffet before we went in, we were told no. I understand why now because if I did see what was being served at the buffet I would never pay to eat there. The food is cooked in a lot of grease and everything is slathered in BBQ sauce. Also, I don't like the idea that you can't go up and pick up your own food. The server takes your order and brings it to you. A reason to go to a buffet is so you can pick your own portion and pick what you like. As for the dessert, there were 6 selections on the menu. I was told there were only 3 left to select from and I was there 6pm, the buffet close at 9pm. They gave the desserts fancy names but in reality it's nothing but box puddings in a fancy glass. For $29.99, plus tax and plus tips, I can get a good meal in a restaurant.
I did get an email from Hard Rock asking for my feedback. I stated what I wrote above. I did a get a reply that someone will email me back within 72 hrs. The next day all I received was a form email stating that they are going to forward my complaint to housekeeping. So, buyer beware!
George
23 Oct, 2020
Flushing, NY, USA
Enjoyed Most
We love this hotel. The staff is super nice and helpful. The food is delicious with a great selection. Our room was perfect and completely sanitized. We felt very safe from COVID. We noticed all the guests wearing masks. It was really great.
Tracy
21 Oct, 2020
Edison, NJ, USA
Other Comments
everything was amazing!
Edwin
25 Dec, 2019
Jackson Heights, NY, USA
Enjoyed Most
I was visiting with my 40 year old son. We live in different cities so we went to the Hard Rock just to be together for a couple days. If I had it to do again I would not have gone for the travelzoo deal. I paid $89 for a room with 2 queen beds. The room was great. I could have had the same room for $59 without the $50 I’m free food per day. The food was very expensive which meant the $50 didn’t go real far, we could only use that $50 in a few of the restaurants and the food was just ok. The gaming was good and the staff were all very nice.
david
25 Dec, 2019
snyder, NY, USA
Enjoyed Most
all around fine experience. Went on a Wednesday night, most of the top restaurants were closed. Ate at Hard Rock cafe. food was OK
Other Comments
Service was excellent in the casino.
Maria
20 Dec, 2019
Valley Stream, NY, USA
Enjoyed Most
only negative was most restaurants were not open.
david
19 Dec, 2019
Margate City, NJ, USA
Enjoyed Most
Great value, wonderful location, clean hotel. Only disappointments; took forever for water in shower to even get warm and shower towels torn and frayed.
Kellie
17 Dec, 2019
Cropseyville, NY, USA
Enjoyed Most
Great time,except for the fact that the room was very noisy all night long because of elevator shafts!!!
joe
15 Dec, 2019
OSBORNVILLE, NJ, USA
Enjoyed Most
The Hard Rock is an awesome place however we had a few small issues with our stay. Our Travelzoo deal stated we'd be in an oceanfront room but we were placed in a room with a city view. It was so foggy when we checked in we didn't notice. It wasn't until we returned to our room to sleep that the fog cleared and we saw our view. Another problem was the $50 dining credit we received with our offer. We went to eat at the buffet and found out it was closed for the entire week. In fact, only two of the five restaurants listed were open during our stay, which was very disappointing. Our room was very nice and comfortable. We slept great and our floor was quiet.
Therese
13 Dec, 2019
Green Brook, NJ, USA
Enjoyed Most
The Hard Rock Hotel was really beautiful - still looks brand new and very clean. I wondered if I would have to explain the daily food credit deal to the front desk at checkout and everything was already taken care of. I used the daily food credit in the Hard Rock Cafe since the Harvest Buffet was temporarily closed during my stay. Both times there was no one paying attention to the hostess station so we waited 5-10 minutes to be recognized and seated. Once we were at the table the service and food were excellent. The hotel room was clean and large in the north tower with a great view of the ocean. My only suggestion is that they should provide a couple of bottles of water in the room like other hotels - no water provided and the vending machine on each floor sells tiny 4oz bottles of water at an outrageous $2.60 each. Overall it was a great stay and I’d stay there again.
Philip
12 Dec, 2019
Elkins Park, PA, USA
Enjoyed Most
Good value, good food.
We ate at the noodle bar and we both enjoyed are meal.
Room was modern and clean.
Frederick
12 Dec, 2019
Belmar, NJ, USA
Enjoyed Most
I like the look and the lounge area entertainment,
Other Comments
The room was suppose to be non-smoking and smelled of smoke. Had difficulty sleeping. Also the hotel smelled strongly of cigarette smoke. Not everyone is a smoker. The hotel needs better ventilation
xiamara
10 Dec, 2019
New York, NY, USA
Enjoyed Most
Great experience overall. Will definitely come back
Richard
07 Dec, 2019
Erial, NJ, USA
Enjoyed Most
Fun hotel
Great room
Nice staff
Lots of cool music memorabilia
Other Comments
Nice hotel with good staff
Needs happy hour places and cheaper drinks
Kevin
06 Dec, 2019
Bradley Beach, NJ, USA
Enjoyed Most
The service we received was above our expectations!Our first time there & the hotel
Other Comments
our first time there at the hotel & casino & it is outstanding!!
patricia
30 Sep, 2019
cresco, PA, USA
Enjoyed Most
Great Travelzoo deal. Just remember to charge dinner to room key or else food voucher will not be honored. Clean renovated rooms. Il mulino had great happy hour 4:30-7 pm. Had awesome dinner at Kuro. Breakfast at Hard Rock Cafe was good with reasonable price.
Tram
03 Dec, 2019
PhiladelphiaPhiladelphia, PA, USA
Enjoyed Most
It was amazing... I love to go back again.
Hiral
01 Dec, 2019
Somerset, NJ, USA
Enjoyed Most
Great hotel. Lots of eating options,
Greta
01 Dec, 2019
Factoryville, PA, USA
Enjoyed Most
Thea hotel has been renovated top to bottom. Very impressed with the quality of the decor and the property has so much to see, do, and eat! I look forward to returning!
Kerrick
01 Dec, 2019
New York, NY, USA
Enjoyed Most
Can you make some of your room for non-smoking and family friendly?
Other Comments
we come with young children and the room is not non-smoking and is very smoky during our stay. At check in we are not informed that the $50 dinning credit only can be used before checking out. Luckily there is a lady at front desk who helps us out so that we don't lose the dinning credit
Wen Yun
30 Nov, 2019
Hoboken, NJ, USA
Enjoyed Most
Had a nice time. Looking forward to Travelzoo deals for this hotel.
Melissa
27 Nov, 2019
Pennsville, NJ, USA
Enjoyed Most
The front desk was very friendly and supplied important info. The room was very clean and a great view. The Hard Cafe had great food. Very impressed with the whole time at the Hard Rock Hotel and Cafe.
Barb
18 Nov, 2019
Coplay, PA, USA
Enjoyed Most
We had a really fun time. The live entertainment was great!
Kathleen
18 Nov, 2019
North Haledon, NJ, USA
Enjoyed Most
The staff was great and our rooms were very ice. Valet was so personable and informative!!
Barb
17 Nov, 2019
Coplay, PA, USA
Enjoyed Most
Wonderful time. Saw Sting in concert at Hard Rock.
Other Comments
View of ocean was lovely!
Barb
17 Nov, 2019
Coplay, PA, USA
Enjoyed Most
Really enjoyed our stay at Hard Rock Atlantic City! Fantastic time at the Sting concert!!
Bonnie
17 Nov, 2019
Berks County, PA, USA
Enjoyed Most
Stayed at the hotel to see a concert. The place is great.
Stanley
17 Nov, 2019
Indiana, PA, USA
Enjoyed Most
Beautiful Casino and well kept and clean rooms. The ocean view room was only if you looked to your hard left...there it was!
Dennis
14 Nov, 2019
Manahawkin, NJ, USA
Enjoyed Most
Harvest buffett was top notch, creme brulee was amazing, will definitely visit again.
13 Nov, 2019
Glen Lyon, PA, USA
Enjoyed Most
Was all good except for breakfast which could have been a lot better. Took too long to get waited on and then didn't taste very good at all. But prices were up there. Unfortunately, quality was not. This was at Hard Rock Cafe. If they had a really good breakfast that would make a big difference.
Regina
13 Nov, 2019
Wharton, NJ, USA
Enjoyed Most
There was a long line for check in but it went rather quick and swift. We had an amazing suite with wonderful views of the ocean. We ate at the Hard Rock Cafe and it was delicious. Staff were friendly and very helpful. I didn't gamble, I did more exploring so next time I am looking forward to that. We had a great time!
Wendy
12 Nov, 2019
Maspeth, NY, USA
Enjoyed Most
Great time from start to finish!
Maria
11 Nov, 2019
Elizabeth, NJ, USA
Enjoyed Most
Good location. Ease of booking & check out. Great entertainment. Rooms are clean & modern. I would definitely recommend this hotel
WALTER
10 Nov, 2019
Berlin, NJ, USA
Enjoyed Most
Wonderful
Mary
05 Nov, 2019
Wilkes Barre, PA, USA
Enjoyed Most
I HAD A GREAT TIME. EVERYONE WAS SO NICE. IT WAS COMFORTABLE AND I FELT SAFE.
Other Comments
I LOVE THE CUSTOMER SERVICE. I WILL DEFINITELY BE BACK SOON!
Amina
04 Nov, 2019
Phildelphia, PA, USA
Enjoyed Most
Apollo suite was awesome! Great ocean view! Looking forward to going back!
Robyn
27 Sep, 2019
Midland ParkMidland Park, NJ, USA
Enjoyed Most
Great rooms.
Other Comments
Great ocean view
Linda
26 Sep, 2019
FSTRVL TRVOSE, PA, USA
Other Comments
I didnt like the pool area and the buffet.
regine
25 Sep, 2019
New York, NY, USA
Enjoyed Most
The staff was not friendly,no customer service.Room wasn't properly cleaned,we found a used,dried up contact lens on the night stand!
The only employees that were cordial,and friendly were the Security Guards.Customers /patrons weren't friendly either.Not at all what I expected for an East Coast facility!
Other Comments
Nikki,the waitress at Hard Rock Cafe was wonderful!!!!Kudos to her!!
Debra
03 Nov, 2019
New Haven, CT, USA
Enjoyed Most
Really enjoyed our stay, clean rooms, comfortable beds, very accommodating staff. Make sure to ask for higher floors if you want a true Ocean View -- the staff was kind enough to move us to a room with a better View, as we had booked Ocean View room, not realizing that classification might mean if you stand at one end of the window you will see the ocean if you look off to the side.
Koru restaurant was wonderful!
Duke
29 Oct, 2019
Edgewater, MD, USA
Enjoyed Most
Best casino in AC.... Rooms and everything is like new and amazing services all around.
Other Comments
Go you won't be sorry!
Tim
25 Oct, 2019
Little Egg Harbor, NJ, USA
Enjoyed Most
Great
Other Comments
Great
Denise
21 Oct, 2019
Reading, PA, USA
Enjoyed Most
Had a great time, will definitely be going back.
Joanne
19 Oct, 2019
Clifton Township, PA, USA
Enjoyed Most
BEST DEAL EVER!!! Hope you keep offering it!
cathy
19 Oct, 2019
New York, NY, USA
Enjoyed Most
Very enjoyable.
Phyllis
18 Oct, 2019
Staten Island, NY, USA
Enjoyed Most
We had a good experience and the property along with the room was great!!👍
Amuel
18 Oct, 2019
Suitland, MD, USA
Enjoyed Most
Took my granddaughter for her birthday age 10. She loves this hotel. This was her 3rd visit.
Amelia
16 Oct, 2019
Philadelphia, PA, USA
Enjoyed Most
Great place but a bit noisy for some of the group
Other Comments
Loved that my husband could borrow a guitar!
Cynthia
16 Oct, 2019
Baden, ON, Canada
Other Comments
All room pictures of the North Tower show a chair with ottoman. Since I am recovering from Shingles, I ask for a room there as it is difficult to lay in bed. I was told no rooms have a chair with ottoman, only suites. This was inconvenient but I made do.
Buffet is poorly laid out and had long lines for food. No many choices for the money.
Vincent
16 Oct, 2019
Bloomfield, NJ, USA
Enjoyed Most
We were able to check in early and the staff was awesome. Rooms were spacious and very nice. They had a great band in the lobby bar and great football specials!!
Other Comments
Would definitely stay here again.
Claire
16 Oct, 2019
Wilmington, DE, USA
Enjoyed Most
The room was aesthetically pleasing but I was not able to get the room cool. There was also no working ice machine on the floor or on the other floor I went to. I was there for 2 nights and I did not have housekeeping performed.
Other Comments
I was pleased with the Travelzoo deal but not with the hotel room. First time staying at the Hard Rock Hotel in Atlantic CIty and disappointed.
Bernadette
16 Oct, 2019
Ocean City, NJ, USA
Enjoyed Most
Overall, the experience was very good. Excellent service at check in, very good dining experience, nice views from the room. Only one drawback- the room we checked into had sizable clumps of hair in the shower and a un-emptied basket full of trash in the bathroom. Maybe this was due to checking in after a weekend when the hotel was completely sold out? Otherwise, Hard Rock would have gotten 5 stars!
elena
16 Oct, 2019
Philadelphia, PA, USA
Enjoyed Most
I had a wonderful anniversary weekend! The staff was wonderful everywhere we went whether it was during checking in the VIP, dinner at Kuro the disco show and the casino!!
fanny
16 Oct, 2019
Bronx, NY, USA
Enjoyed Most
did like all of the extra taxes and fees added to the promotion price
Stasia
15 Oct, 2019
Tabernacle, NJ, USA
Enjoyed Most
We had a most enjoyable stay. The rooms were spotless and extremely dark and quiet at night. The casino was bright and large. Staff was exceptionally attentive.
Michael
15 Oct, 2019
Highland, NY, USA
Enjoyed Most
We liked the casion area and rock n' roll memorabilia. We also liked all the dining options. We stayed in the North Tower and felt our room was dated and smelled funky. We're glad we stayed and tried a new for us place but we won't be back.
Keara
15 Oct, 2019
Wallingford, PA, USA
Enjoyed Most
Great time
MICHAEL
13 Oct, 2019
CENTRAL VALLEY, NY, USA
Enjoyed Most
It was wonderful.
09 Oct, 2019
middletown, NY, USA
Enjoyed Most
I had a great time.
Adele
09 Oct, 2019
Sudley Springs, VA, USA
Enjoyed Most
The place is huge, well kept. The room was great and overall ambience wonderful. The personnel very helpful and courteous. There were plenty of food choices
Other Comments
The only downfall I experienced was it was our anniversary and we brought down some foods to mush on with champagne and found the refrigerator froze everything. Talking to a manager we were told nothing could be done except maybe 1 hour later check out and that djdnt work for us. At the front desk kind gentleman comped our parking fee
09 Oct, 2019
Ossining, NY, USA
Enjoyed Most
Room was excellent but the casino was poor. All of the poker slots were in the smoking area. Far too much space dedicated to smoking. Non smoking area had people galore but smoking area had one person every four seats even on the weekend.
John
08 Oct, 2019
Hackettstown, NJ, USA
Enjoyed Most
I love this deal - we did this previously for 1 night. The girl at check in was miserable and mis-informed us about the deal - she said we only got (1) $50 credit. We asked if she was sure I thought it was for each night and she was very put out - placed a phone call to confirm she was correct. When I got to my room I checked the Travelzoo confirmation which clearly states per night. So we enjoyed our $50/day credit and checked out with no hassle but did encounter another miserable girl at the check out counter. We had a great time - Thanks TRAVELZOO for a great deal:-)
Teresa
06 Oct, 2019
Springfield, PA, USA
Enjoyed Most
Took my husband here to celebrate his retirement. We didn’t have to leave the hotel! It has everything right here, fantastic restaurants and bars. Roulette was a blast.
Michelle
05 Oct, 2019
Elkton, MD, USA
Enjoyed Most
This is our second time staying at the hard rock hotel. We really enjoyed our stay — check-in was easy and all the staff were friendly and very professional. Also the food in the various restaurants was delicious and well prepared . We would definitely stay at the hard rock again .
Barbara
05 Oct, 2019
South Plainfield, NJ, USA
Enjoyed Most
Pretty great experience. Beautiful suite. Overpriced food. Beach is receding badly. Still dirty too.
Other Comments
Everyone was wonderful and helpful during our stay. Great job.
Siu
05 Oct, 2019
Philadelphia, PA, USA
Enjoyed Most
The hotel is amazing. Love the hard rock memorabilia. Casino is fantastic. A phenomenal remodeling!
Frances
05 Oct, 2019
Millstone, NJ, USA
Enjoyed Most
We enjoyed our stay at Hard Rock Cafe
Other Comments
We have been there before when it was Taj Mahal
Mohammed
04 Oct, 2019
Fairfax, VA, USA
Enjoyed Most
My sister & I had a wonderful time in Atlantic City. We are both big music fans so the hotel was right up our alley. It has a fun vibe. We had lunch at Hard Rock Cafe. The food was good but the selection and price was not. I highly recommend the YouYu Noodle Bar - Delicious! The room was nicely decorated and it had an ocean view. Of course everything is nice and clean. I broke even in the casino so that was good. My sister was not as lucky! Would definitely go back. I would like to see a concert there.
susan
02 Oct, 2019
Augusta, NJ, USA
Enjoyed Most
Love Hard Rock!
Lynne
01 Oct, 2019
Delran, NJ, USA
Enjoyed Most
Love the hotel!
Lynne
01 Oct, 2019
Island Park, NY, USA
Enjoyed Most
fun, kept getting lost, lol, being sunday to monday some locations, resturants, were closed.
JoAnn
01 Oct, 2019
hasbrouck hts, NJ, USA
Enjoyed Most
Wish there were more shows on a Sunday night
But other then tat great!
Karenmarie
01 Oct, 2019
Bronxville, NY, USA
Enjoyed Most
The only problem that we had was having our name on the reservation reversed ( last name first ) and having trouble confirming the reservation because of it. Travelzoo did correct the problem for us !
Judith
24 Sep, 2019
Nanticoke, PA, USA
Enjoyed Most
Overall the hotel is beautiful, however the staff have a long way to go. Need more seasoned professionals in both housekeeping and room service.
Other Comments
Management as well although receptive to receive feedback did NOT compensate us in any way for our lackluster food experience at the Hard Rock Hotel Cafe.
Eugenia
23 Sep, 2019
Brooklyn, NY, USA
Enjoyed Most
I my wife and myself have been there several times and we just went back to visit are mone.
Other Comments
Upbeat hotel makes us older folks feel young.
Richard
21 Sep, 2019
Kings County, NY, USA
Enjoyed Most
I had difficulty making the reservation online. I had to call Travelzoo for a rep to complete the transaction.
Other Comments
We had a great first stay at the Hard Rock. Will definitely visit again.
Pam
21 Sep, 2019
Edgewood, MD, USA
Enjoyed Most
Beautiful hotel with many dining options. Check out The Flavor Tour which is all about the eateries on the 2nd floor. Recommend Burgers and Hops as well as Pizata which has the greatest Flatbread Pizzas
Other Comments
If you are a Veteran, remember to sign up for the Veteran's Reward Program
Catharine
21 Sep, 2019
DelranDelanco, NJ, USA
Enjoyed Most
Great time! Everything was lovely and the suite was huge! Can’t wait to go back!
Other Comments
Great time! Everything was lovely and the suite was huge! Can’t wait to go back!
James
17 Sep, 2019
Rahway, NJ, USA
Enjoyed Most
This was our first time at the Hard Rock We really liked, pretty much, everything about it. We enjoyed the casino, room, meals and easy access to the boardwalk and the beach.
Marleen
17 Sep, 2019
Philadelphia, PA, USA
Other Comments
well run, good food, nice location, worth a trip
Fred
16 Sep, 2019
Dover, NJ, USA
Other Comments
I’d go back
Bob
16 Sep, 2019
Wharton, NJ, USA
Other Comments
very poor signage, hard to figure out where things are and how to get there.
Michael
14 Sep, 2019
Lagrangeville, NY, USA
Enjoyed Most
Once we had a clean room loved the view. The rooms are very nice when clean only far from casino, food and lobby in the north side. Beach right outside but a hike to any boardwalk activities.
Other Comments
They have a north and south building. The north building which we were assigned, seemed to be about a mile away from the lobby and casino. So every time you went to eat, go to the casino, get your car you had to go on a treck. All handicap folks should be made aware of this. Then when we finally go to our room it was not made. Beds undone, towels on the floor, bathroom used. They told us someone would be coming in 15 minutes to make up the room. After about a half hour of no one showing we requested another room which they gave us. Heard this same complaint by 2 other guests at the blackjack table.
Marilyn
14 Sep, 2019
Denver, PA, USA
Other Comments
Well maintained room and facility. Casino was spotless. Wednesday night was a quiet night at the casino and Boardwalk
robert
13 Sep, 2019
Ellington, CT, USA
Enjoyed Most
Enjoy the hotel parking fees very high.
Good restaurants
Diane
12 Sep, 2019
Clarksburg, MD, USA
Enjoyed Most
Nice facility but did not offer much entertainment venues the nights we stayed.
Other Comments
There was a bit of confusion on how the Travel Zoo credits were applied to our account. The invoice was not very clear as to if and where the credits were applied.
Garry
12 Sep, 2019
Emmaus, PA, USA
Enjoyed Most
very large hard to get around
Darnell
12 Sep, 2019
Miller Place, NY, USA
Enjoyed Most
Room was great. Enjoyed our stay. The voucher for $50 in food and beverage did not state that alcohol was excluded. I think the terms should state that. I would have not bought it if I had known that in advance.
Other Comments
Room was great. Enjoyed our stay. The travelzoo voucher for $50 in food and beverage did not state that alcohol was excluded. I think the terms should state that. I would have not bought it if I had known that in advance.
Candace
11 Sep, 2019
Easton, PA, USA
Enjoyed Most
We had a great time
SUSHMA
11 Sep, 2019
South Plainfield, NJ, USA
Enjoyed Most
Hard Rock was very nice. Great location. Package was a good value.
Kathy
11 Sep, 2019
Exton, PA, USA
Enjoyed Most
The room we had was big, and we had a fabulous view of the ocean.
Art
10 Sep, 2019
Philadelphia, PA, USA
Enjoyed Most
Great atmosphere. Most comfortable sleep I've had in a long time. Definitely going back
Sherita
10 Sep, 2019
Philadelphia, PA, USA
Enjoyed Most
we had a great time room was very nice and clean atmosphere was great they party all night we ate at the hard rock café which was great they have a nice variety of food to choose from. we will be going back real soon
Other Comments
room was very clean from desk check in/out was very nice I love the atmosphere you can sit anywhere and listen to good music. we will be going back real soon
DENISE
09 Sep, 2019
Philadelphia, PA, USA
Enjoyed Most
It is a nice hotel. You have beautiful views of the ocean, but can’t open any windows or sit out on a balcony.
Nicholas T
07 Sep, 2019
Gilbertsville, PA, USA
Enjoyed Most
Excellent staff, dinner was AMAZING at oak council fish. Grat place will be back.
Kim
07 Sep, 2019
Toms River, NJ, USA
Enjoyed Most
HR is great hotel with everything anyone could want in one hotel.
Terrance
06 Sep, 2019
Houston, TX, USA
Enjoyed Most
Professional and friendly staff combined with GREAT music makes for a winning trip
Helene
06 Sep, 2019
Medford, NJ, USA
Enjoyed Most
I dined in the Hard Rock Cafe and the waitress was not to accommodating. My wife was very upset. But other wise things went well.
Timothy
05 Sep, 2019
VALLEY STREAM, NY, USA
Enjoyed Most
Hard Rock Hotel is a great family bavaction destination.
ROBERT
05 Sep, 2019
Pennington, NJ, USA
Enjoyed Most
Everything was excellent.
Warren
04 Sep, 2019
Paramus, NJ, USA
Enjoyed Most
The hotel is very nice and the staff very friendly
Other Comments
N/A
Jose
04 Sep, 2019
Plainfield, NJ, USA
Enjoyed Most
Everything was great, check-in with Yahaira was wonderful, she took great care of my mom who also had a travelzoo booking. Our only issue was the pool was closed on Saturday until 5pm for maintenance so we did not get a chance to use it as we were on a schedule and Hard Rock staff made no attempt to accommodate us. We called the operator 3 times asking for a 12pm late check-out so that we could enjoy the pool for a bit and return to our rooms for a quick shower and they refused. When we asked the manager at check-out if he would at least provide breakfast due to the inconvenience he refused and then offered a 12pm check-out which was too late as it was already after 11am and our bags were already loaded into the car. All in all it was good trip but that last portion was disappointing.
Dalilah
31 Aug, 2019
New York, NY, USA
Other Comments
The only problem was that the pool was closed on Thursday during the morning and early afternoon. We requested a late check out on Friday morning, but were not accommodated. Upon check out we were informed that we could be allowed a 12:00 PM check out. However, it was too late. We already checked out.
Deborah
31 Aug, 2019
New YorkBronx, NY, USA
Enjoyed Most
I rate it a 4 because the initial check in customer rep was very ineffective and attempted to give us a downgraded room that we didn't pay for do to in availability at check in time. Her in uncooperative attitude lead me to call a supervisor who immediately upgraded and apologized for the inconvenience. Love the hotel will return and thank you!
Maritza
24 Aug, 2019
Jersey City, NJ, USA
Enjoyed Most
Very relaxing get away and a very positive experience. The staff was very upbeat and helpful. The facility was clean and enjoyable. We had a great time.
Katherine
01 Aug, 2019
Allentown, PA, USA
Enjoyed Most
We had a wonderful time!
Maria
20 Oct, 2020
Philadelphia, PA, USA
Enjoyed Most
We came just to get away for a couple of days and we are so happy with the hotel. Everything was immaculate. Guests followed the rules. Food is delicious. We are coming back in 2 months!!!!! I highly recommend
Tracy
20 Oct, 2020
Edison, NJ, USA
Enjoyed Most
Amazing stay
Heather
19 Oct, 2020
Philadelphia, PA, USA
Enjoyed Most
The massage at the spa was awesome.
Other Comments
The room was very noisy due to it being situated close to the elevators. There was a constant noise day and night of the elevators going up and down. Ask to have your room far from the elevators.
DEBORAH
18 Oct, 2020
Teaneck, NJ, USA
Enjoyed Most
Looks clean and updated.
Other Comments
The rooms were noisy from the elevators going up and down all night.
The homeless outside were annoying and the town looks like it’s on decline.
Carlos
18 Oct, 2020
ClarkClark, NJ, USA
Enjoyed Most
Everything about the hotel was safe and great. The staff was wonderful. So many good dining options. Our room was on the 27th floor. Just wonderful. The boardwalk was nice in the daytime.
Other Comments
We walked around and looked at other nearby casinos. Hard Rock is by far the best! Can't wait to go back!
Lynne
17 Oct, 2020
Babylon, NY, USA
Other Comments
Room was noisy from elevators going up and down
Carlos
17 Oct, 2020
Clark, NJ, USA
Enjoyed Most
Exceptional service and very clean atmosphere
April
17 Oct, 2020
Normandy Beach, NJ, USA
Enjoyed Most
Loved it, had a great time
Other Comments
Loved the room and the building in general as well as the location.
Derek
15 Oct, 2020
New York, NY, USA
Enjoyed Most
Considering the state of our world right now country and city Atlantic City does provide the quality of
Other Comments
Clean hotel and friendly staff made the getaway very great
FRANCISCO
14 Oct, 2020
Elizabeth, NJ, USA
Enjoyed Most
I have been to the Hard Rock in AC before and it's a beautiful hotel. Due to COVID19 it was better than I expected. The rooms were sanitized which was great. Not crowded at all.
Other Comments
Nice place, even though it was only one night we had a great time.
Adele
13 Oct, 2020
Brooklyn, NY, USA
Enjoyed Most
We had a nice time.
Other Comments
If you are making restaurant reservations go 2 hours earlier to put your name in. 2 hour wait otherwise.
Natalie
12 Oct, 2020
Sparta, NJ, USA
Enjoyed Most
First time at Hard Rock. It was much nicer than Tropicana.
Tanya
12 Oct, 2020
Lanham, MD, USA
Enjoyed Most
We have been to the Hard Rock before and it never lets us down. We like the ambience and truly enjoy the getaway.
Wilsid
11 Oct, 2020
Hasbrouck Heights, NJ, USA
Enjoyed Most
It was a great room. Hope to return in about two weeks.
Other Comments
A very beautiful place to visit.
Linwood
10 Oct, 2020
Harbor city, NJ, USA
Enjoyed Most
Great place. Staff great. I will go back
Barbara
08 Oct, 2020
Kings County, NY, USA
Enjoyed Most
lovely
deborah
07 Oct, 2020
red bank, NJ, USA
Enjoyed Most
We had a very nice time but trying to find a place to eat in there that was somewhat reasonable wasn’t happening.
Janet
06 Oct, 2020
Reading, PA, USA
Enjoyed Most
Not enough 3 card poker table, wish rewards was not reduce from 15 to 10
Yagnesh
06 Oct, 2020
Paramus, NJ, USA
Enjoyed Most
It’s a beautiful casino, and, of course the music memorabilia is cool
Other Comments
For one, there is an almost $30 resort fee for one one day stay that was 5pm check in and 11 am check out. How much of the resort “options” could we have possibly used in that timeframe to justify that charge? Wi-Fi? Oh it’s free in the casino, so that can’t be it. Then there was the sound like a 10 ton marble was rolling around on the floor above us all night. So, been there done that NEVER have to go back
Steven
06 Oct, 2020
Clayton, NJ, USA
Enjoyed Most
everything promised
Other Comments
clean for cover spread
john
03 Oct, 2020
New Yorknew york city, NY, USA
Enjoyed Most
I had a good time.
Amina
22 Aug, 2020
Philadelphia, PA, USA
Enjoyed Most
I live with 75 miles of Atlantic City, don’t gamble or drink. I did enjoy spending a couple of nights there. The hotel & area had enough to keep me interested. My only drawback was the peeling paint on the doorframe & the lights on the roof that shined into the room many floors up, but the room & bath were well appointed with USB ports.
Other Comments
They used thermal Screening for body temperature in this age of Covid & the security guards had paper masks if you weren’t wearing one.
Sheila Anne
01 Oct, 2020
deptford, NJ, USA
Enjoyed Most
The gym is nice, but I would not travel to New Jersey during covid. It is not a good vacation with dining capacity limit of 25%, you must wear a mask even on the treadmill (I just went to Vegas and you wear a mask, but during intense cardio workout you are not required to wear a mask), the gym closes at 6pm and it closed all day Tuesdays and Wednesday. They have a lot of conflicting information on their website about what is open and closed. Overall poor communication and customer service from this hotel.
Other Comments
Sunday, check-in is late at 5pm. That is fine since it is posted on their website, but when I checked in at 4:47, they told me they would text me when my room was ready. The room wasn’t ready until 6:15pm.Why bother having a check-in time when the rooms aren’t ready. The staff was extremely flippant about this issue. Thy told us check-in is from 5-9pm and your room will be ready at some point during those hours. I pay for a full day, yet I might not check-in until 9pm and they still expect me to leave at 11am. I have never seen anything like this in my life.
Leah
30 Sep, 2020
Philadelphia, PA, USA
Enjoyed Most
Sisters birthday. Room was not ready till 6PM.
Other Comments
Nice clean resort. Not many food options open for breakfast
DEBORAH
23 Sep, 2020
Gloucester County, NJ, USA
Enjoyed Most
There was a wait of about 20 min to ck in & we had to wait 30 additional minutes for the 2nd room. We were looking forward to spending time at the beach bar but they closed at 6pm. The room view was wonderful & the room was spotless
susan
16 Sep, 2020
Bronx CountyBronx, NY, USA
Enjoyed Most
It was amazing..Loved it!
Giselle
15 Sep, 2020
Bronx County, NY, USA
Enjoyed Most
My husband and I went the casinos or a one night stay. Price was great! Hotel room very nice with the exception of bathroom sink being clogged. Also the air conditioner was very noisy. Every time it came on it sounded like a motorcycle was in our room.
RoseAnne
12 Sep, 2020
Richmond County, NY, USA
Enjoyed Most
Felt very safe and great customer service experience
Jerome
11 Sep, 2020
New Windsor, NY, USA
Enjoyed Most
We were initially assigned a room where it smelled like cigarette smoking and was also a lock out unit wherein the guests were extremely loud. We requested to be moved and we were accommodated expeditiously.
Other Comments
Differences in protocols at various exits.
Albina
09 Sep, 2020
New Hyde Park, NY, USA
Enjoyed Most
Very clean and staff constantly wiping down machines; everyone was so nice and friendly!
Hannah
09 Sep, 2020
Philadelphia, PA, USA
Other Comments
Loved
Thelma
02 Sep, 2020
Whitehouse Station, NJ, USA
Other Comments
The room was not ready till 7 pm. Plus the room key was not working. I had to wait for security to let us in. The keypads were not working.
Christopher
01 Sep, 2020
Coatesville, PA, USA
Other Comments
Great getaway close to home. Worth the train ride from Philly.
Please be patience with the elevators and food lines the rules are for all of our safety.
Amelia
28 Aug, 2020
Philadelphia, PA, USA
Enjoyed Most
I truly enjoyed my stay there. Everyone was courteous and helpful.
Natalie
28 Aug, 2020
Union CityUnion City, NJ, USA
Other Comments
The rooms smell like cigarette smoke, even if they are classified as non-smoking
Veronika
26 Aug, 2020
Eagleville, PA, USA
Enjoyed Most
Experience was good. Food was expensive and not great. It was hard because no eating was allowed on premises only outside or in room.
Carmen
25 Aug, 2020
New York, NY, USA
Enjoyed Most
Had fun, no luck at the slots. Pleased with the recognition they gave veterans
Other Comments
Not enough outside dining available during the pandemic
wayne
21 Aug, 2020
Secaucus, NJ, USA
Other Comments
The air conditioning unit in our room was broken so the room got very hot. We got in from gambling after 1:00 a.m. so we didn't want to call for service at that hour. We were exhausted and just wanted to get to sleep. Unfortunately, we were near the elevators, and heard them all night as well. Not a good experience.
Renee
20 Aug, 2020
Wanaque, NJ, USA
Enjoyed Most
The bellman, John was awesome and very helpful.
Other Comments
The 1st room I was given AC only went to 75 and right next to amusement park. Moved to another room next morning, with doors slamming all night. Room service from the hotel, was always late. Wouldn't go again.
Deborah
19 Aug, 2020
PERKIOMENVLLE, PA, USA
Enjoyed Most
Many of the elevators from the parking lot to Casino floor were not operating.
Other Comments
Long waits for elevators due to social distances and limited elevators
Maxine
19 Aug, 2020
Lawrenceville, NJ, USA
Enjoyed Most
elevators did not work
Other Comments
too many people
Donald
17 Aug, 2020
Harrisburg, PA, USA
Enjoyed Most
Everything was great. Sadly the fact that we couldn’t eat inside and it was so difficult to get outdoor reservations for food was a problem. Hotel was beautiful and great!
Annette
16 Aug, 2020
Lafayette Hill, PA, USA
Enjoyed Most
I had a good time the only issue trying to find something to eat due to the pandemic a lot of.places.were closed
Joyce
16 Aug, 2020
Washington, DC, USA
Enjoyed Most
Everyone there worked hard to see that we were okay and checked up on us. The room service was great.
Other Comments
Even though we had to wear mask, that made sure at all times no one was walking around without one. Therefore wearing a mask was enforced inside their hotel.
Derrick
15 Aug, 2020
New York, NY, USA
Enjoyed Most
Hard Rock Hotel & Casino Atlantic City is a good place to stay at the boardwalk in Atlantic City. The rooms are clean and spacious. We appreciate that efforts to sanitize them are in place. There are plenty of restaurants within the hotel to choose from. Thermal imaging cameras are installed at the entrances scanning guests' temperatures. Personnel are professional. The only complaint we have is at check out time, we waited an hour to get on the elevator. Guests were clustered by the elevator doors. Not all the elevators were activativated for service, it seemed. The hotel may be trying to save by limiting the number of elevators in use. Perhaps, the hotel could institute a more efficient check out process to prevent such occurrence. The hotel could assign specific times for guests to check out every ten or fifteen minutes (11:00, 11:15, 11:30, and so on), or at check-in advise guests about the elevator issue at checkout time so that guests can plan on checking out early to avoid wasting an hour waiting to get on the elevator. I'm sure the hotel's think tank can come up with something to resolve the issue.
Gilberto
15 Aug, 2020
Pocono Summit, PA, USA
Enjoyed Most
Very Clean Hotel. They have an automatic temperature monitor that really speeds up entry and is also contactless. They only issue is that since the elevators are only 4 people per elevator, it takes a really long time to get an elevator.
Other Comments
Is there something you can do with the elevators that if they already have 4 people they don't keep stopping? It would speed up drop off of guests so that it can be emptied and used for the next guests.
We ended up walking down from the 29th floor. There was a group in front of us that waited over 20 minutes for an elevator and were still waiting. We waited 10 minutes and gave up since we were second in line to get in the elevator.
Cynthia
13 Aug, 2020
Lenhartsville, PA, USA
Enjoyed Most
I love the broadwalk
Cordelia
11 Aug, 2020
New York, NY, USA
Enjoyed Most
Very nice, modern & clean resort/hotel. Limitations imposed by pandemic lessened our enjoyment, but Hard Rock did the best itycould under circumstances.
Steven
10 Aug, 2020
Hurley, NY, USA
Enjoyed Most
Clean hotel and casino. Staff was friendly no matter the location. Plenty of hand sanitizer and temperature checkpoints. Most food options open for take-out/ room service.
Brandon
08 Aug, 2020
Nanticoke, PA, USA
Enjoyed Most
Safe environment. However, guest rooms can use updating, especially the bathrooms
Other Comments
Hard Rock Cafe needs more help. We sat for 25 min waiting for someone to take our order and then finally left and when somewhere else. The hotel needs some repair, peeling paint, damaged shower walls.
Stephen
08 Aug, 2020
Pittstown, NJ, USA
Enjoyed Most
Very COVID-19 conscious!
Khadijah
08 Aug, 2020
Philadelphia, PA, USA
Enjoyed Most
Enjoyed our stay, everyone very professional & helpful. Attention to cleanliness very evident & made us feel at ease! Only negative Was long wait time to order take out at their cafe & long wait time to then get actual takeout order.
Rosa A.
08 Aug, 2020
Piscataway, NJ, USA
Enjoyed Most
Due to COVID-19, it was definitely a different experience not being able to drink in the casinos or eat there as well.
Other Comments
Check-In took a little while, as we arrived close to check in time. However, the line moved faster than expected. The staff did their best to ensure the safety of the guests regarding COVID-19. Finding outdoor dining was difficult...most restaurants had waits of 3-4 hours so it's best to get your name on a list early as possible. The one restaurant that did take reservations was booked out already for days.
tahitia
07 Aug, 2020
Springfield Township, NJ, USA
Enjoyed Most
Went in the time of Covid because there were few vacation options. Appreciated the temperature checks and hand sanitizer everywhere. We made it a family vacation to take our daughter to the pier and shore. Ordinarily I wouldn't take my kid to a Casino but there was significantly less smoking etc that it turned out better than I would have guessed.
Patrice
03 Aug, 2020
New York, NY, USA
Enjoyed Most
I had a great time at the Hard Rock however I rated this stay a 3 because I booked a South Tower Deluxe Oceanview room for 2 nights, but was told they were fully booked. I was very unhappy with that as I wanted ocean view and South. I was given a North Tower room (3643), which was not cleaned properly and had to switch rooms to another room (3249). The whole check in process took almost 2 hours. Not happy with that. The manager told me he would credit my room for the 1st night for $25. I think I need to be credited for the 2nd night as well which was the more expensive night.
Chynling
02 Aug, 2020
Astoria, NY, USA
Enjoyed Most
It was really nice. Plenty to do, a great price and I’d like to go back soon with my son and a few of his friends.
Latonia
01 Aug, 2020
East Orange, NJ, USA
Enjoyed Most
I liked the location and proximity to the boardwalk and beach.
Other Comments
I had a great time at the Hard Rock however I rated this stay a 3 because I booked a South Tower Deluxe Oceanview room for 2 nights, but was told they were fully booked. I was very unhappy with that as I wanted ocean view and South. I was given a North Tower room (3643), which was not cleaned properly and had to switch rooms to another room (3249). The whole check in process took almost 2 hours. Not happy with that. The manager told me he would credit my room for the 1st night for $25. I think I need to be credited for the 2nd night as well which was the more expensive night.
Chynling
01 Aug, 2020
Astoria, NY, USA
Enjoyed Most
I had an amazing time the ambience was breath taking. I would definitely go back and stay longer.
robert
15 Jul, 2020
Brooklyn, NY, USA
Enjoyed Most
Room was clean and spacious. Location was great, next to broadwalk.
Lidee
15 Jul, 2020
SyossetSyosset, NY, USA
Enjoyed Most
The hotel is beautiful. Check in was a disaster. They never called that room was ready. Trying to get an elevator was a pain. The rooms and views were outstanding. Lackluster pool. Great beach area. Great location. No indoor dining due to Covid. The clean team was a joke. Wiped machines and backs of chairs. Didn’t understand that and they didn’t let u come in certain doors even if nobody else was entering.
patricia
01 Aug, 2020
Drums, PA, USA
Enjoyed Most
the hotel was very clean and everyone was wearing masks. i was only using it as a place to sleep and do some work while on a brief get-away with friends, so i avoided all common areas.
Other Comments
its a beautiful hotel and casino. i love the hard rock brand and seeing all of the memorabilia around every corner.
elizabeth
29 Jul, 2020
Philadelphia, PA, USA
Other Comments
Dining is not ideal during Covid. Plan to wait for your food. There is no in door seating and very limited outdoor seating. Hotel was very clean and they have all of the safety measures in place.
Elizabeth
29 Jul, 2020
Newtown, PA, USA
Enjoyed Most
We loved the Hotel! The beach access was amazing with the blue carpet that led us down to the beach area. The employees were amazing.. covid 19 did put a downer on indoor eating and drinking and the pool should have been open since the other resorts pools were open.. This really didn’t matter us. It was still nice. I was only disappointed with our room smelling like cigarette smoke. So bad.. it brought tears to my eyes. When I called to complain they brought an air freshener to help.. which did not really help.. other then that we will return..
Rose
25 Jul, 2020
Apalachin, NY, USA
Enjoyed Most
He was great’
Simone
25 Jul, 2020
Elmsford, NY, USA
Enjoyed Most
It was during COVID and Hard Rock is taking precautions very seriously. Room was in the south tower and large and completely new. Due to no indoor restaurant dining and outdoor dining closed due to a thunderstorm, the eating experience was not ideal. Ate sandwiches in our room, but it is what it is during this trying time.
Other Comments
The elevator experience was a bit of a hassle. There are not enough elevators for all the floors when there are only 4 people per elevator and there is a crowd waiting. Also people didn't wait their turn but just jumped ahead of others waiting when a door opened. There was a worker pushing the buttons to keep the elevators coming. I think there should be a queue where you wait in line to get the next elevator just like there are for other things.
Cynthia
24 Jul, 2020
Lenhartsville, PA, USA
Enjoyed Most
Great deal with the exception of COVID restrictions since it was hot and limited options we ate breakfast at Hard Rock Cafe. It was delicious but way overpriced ! For 2 of us the bill was $50!! They charged $5 for a cup of coffee , 10$ for a fruit bowl which wasn’t too big .
MaryAlice
21 Jul, 2020
Lancaster, PA, USA
Enjoyed Most
considering the covid virus was around, we had a great time although dining options were limited.
Mitchell
19 Jul, 2020
Patchogue, NY, USA
Enjoyed Most
Ruby checked us in and was very courteous with a smile. I was secure when I saw the amazing efforts the staff put in to make us safe and sanitized.
Other Comments
I would highly recommend this deal and place to everyone I know.
Kareema
18 Jul, 2020
Philadelphia, PA, USA
Enjoyed Most
Everything about this place is fantastic!
Paul K
18 Jul, 2020
Wenonah, NJ, USA
Enjoyed Most
No
Other Comments
Rooms where not clean. We had a room next to the elevator and all night the noise was unbearable. Like sleeping under a roller coaster. No soap or shampoo in the room and the shower had a lot of hair in it from another guest. T
freddy
17 Jul, 2020
Rahway, NJ, USA
Enjoyed Most
The Hard Rock seemed very clean which made me feel comfortable. The pools and gym were closed due to state rules which is understandable for safety.
Heather
16 Jul, 2020
New York, NY, USA
Enjoyed Most
Nice hotel. Very friendly staff. Long time on hold to link reservations. Long time to check in. Long waits at elevators. Still had a very good time. Food options were good and casino was fun.
Albert
14 Jul, 2020
Belle Mead, NJ, USA
Enjoyed Most
My family and I had a wonderful time at the Hard Rock in Atlantic City despite the current pandemic. Everything was super clean and thoroughly sanitized. The staff was very friendly and professional, accommodating to my diverse group as I was traveling with children, teens, and seniors. The location was exceptional; right on the boardwalk which has access to the beach, the steel pier, the Central Pier arcade, and all the good eats along the boardwalk. Will definitely visit again soon especially with this deal good through September.
Chynling
14 Jul, 2020
Astoria, NY, USA
Enjoyed Most
We had a wonderful time
Other Comments
Nice
Agitha
14 Jul, 2020
Gilbertsville, PA, USA
Other Comments
Everything closed due to covid-19 also had to check out a day early
Tiana
18 Mar, 2020
Philadelphia, PA, USA
Enjoyed Most
Reception staff and management were friendly.
Other Comments
I visited during the COVID-19 pandemic, and the hotel pool staff did not clean anything. I asked if they had disinfectant, and they told me that they did not have any.
Stefania
15 Mar, 2020
Collegeville, PA, USA
Enjoyed Most
Starting with the check in to the end of our stay our experience at Hard Rock was tremendous. My wife and I loved the room, our meal at Youyu, and the Casino itself. The memorabila was great also. Every staff member we dealt with was knowledgeable and courteous. This was our best AC Casino experience.
Bruce
12 Mar, 2020
Feaasterville, PA, USA
Enjoyed Most
Thumbs up for the brighter, cleaner and more positive experience than most Casino hotels, beautiful room, great dining. Thumbs down for the 5 pm check-in on Sundays, disappointing pool and ridiculous resort fee.
Other Comments
Great facility. Really enjoyed the music history displays. Didn't gamble or have time to go to fitness center or pool. Should promote access to boardwalk and beach more. Kuro was a great experience though pricey. Resort fee is absurd.
Lauren
12 Mar, 2020
Arlington, VA, USA
Enjoyed Most
Very nice
11 Mar, 2020
Bloominburg, NY, USA
Enjoyed Most
Yes, location!
Other Comments
Many things did, but what was most annoying was that nobody was familiar with the travel zoo deal.
Shamshun
05 Mar, 2020
Bloomfield, NJ, USA
Enjoyed Most
It was great really enjoyed myself will be returning soon
Other Comments
Every staff member I came across was great and very helpful
Richard
04 Mar, 2020
Blackwood, NJ, USA
Enjoyed Most
Had a great time. Council Oak is a fabulous restaurant. Had a little problem checking in. They couldn't find my reservation
Debbie
01 Mar, 2020
Willingboro, NJ, USA
Enjoyed Most
Our stay was good and staff is excellent. I wish there were more activities, and I wish there was a hot tub. All in all it was a good stay. Good food. Fun clean. Easy to navigate.
Gwendolyn
22 Feb, 2020
Burlington, NJ, USA
Enjoyed Most
Beautiful hotel, just did not like the elevator noise!
Other Comments
I loved the hotel, everything was nice and looked nice. The location of the hotel room was near the elevator and all I heard all night was the elevator going up and down, didn't get any sleep.
LISA
18 Feb, 2020
Philadelphia, PA, USA
Enjoyed Most
food service slow. Staff in cafe seemed to be lacking in knowledge. Cafe empty, we were told 40 minutes for table for breakfast. Only sit down option. Very frustrating.
Claudine
18 Feb, 2020
Augusta, NJ, USA
Enjoyed Most
Everything was great. Easy checkin. Very easy to use the meal voucher. Corner room was very nice and really quiet.
Brenda
17 Feb, 2020
Marlton, NJ, USA
Enjoyed Most
Check-in was easy. Everyone was friendly and courteous. The rooms were spacious and clean.
I would book a room with Hard Rock again.
Melissa
26 Dec, 2019
Grand Rapids, MI, USA
Enjoyed Most
Room was beautiful with a view of the ocean. Slots are tight. Hint, checkout is 11:00, use the comp before you checkout.
Allan
26 Dec, 2019
Monroe Township, NJ, USA
Other Comments
Our car was stolen from the parking garage. We checked in Friday night, parked right on the first floor and returned to the car Saturday morning after check out and the car was no longer there. We had security drive us around for over an hour hitting the lock and panic button going up and down the parking garage (because they believed we forgot where we parked). After an hour of no car they finally called the police department. The Hard Rock manager basically laughed at us and proceeded to ask questions like are we sure we parked here, are we sure we didn’t park on the street. Along with many demeaning questions/comments. Thank goodness for the Atlantic City Police Department. The Hard Rock then told us, including the ACPD, that where are car was located there is no cameras, or course. They had no care that my car was stolen from there, we paid $10 for parking and left with no car.
Sean
16 Feb, 2020
Ridley park, PA, USA
Other Comments
Room was filthy. Asked housekeeping several times to vacuum and they never did. Could also hear loud music from the street while in our room at 1am!
Kara
16 Feb, 2020
Poughkeepsie, NY, USA
Enjoyed Most
Great hotel and casino. All the staff were very helpful and friendly and the room was clean and comfortable. Lots of good restaurants and bars at all price points. A great, exciting place to visit. Lots of music all the time.
John
13 Feb, 2020
Monroe, NJ, USA
Enjoyed Most
Great hotel. Fun. Staff exceptional. Music near bar. Bar poker
Good vibe.
Only negative for me is no poker room
tim
12 Feb, 2020
Kingston, NY, USA
Enjoyed Most
We are area locals. We had a group of approximately 40 people celebrating my husband's birthday, 10 of whom booked rooms at Hard Rock. It was such a fun night! The hotel was jumping with great live music and a lot of entertainment options. We are music lovers so the theme of the resort and live music is very much appreciated. Additionally, the location is ideal. It's easy walking or rideshare distance from the Orange Loop restaurants and bars as well as the Ocean Resort.
Jennifer
10 Feb, 2020
Linwood, AL, USA
Enjoyed Most
Every staff member is pleasant,helpful
and eager to help. Wait staff in Harvest
Buffet very attentive even when it was
mobbed. Your great package made it
possible to come to Hard Rock and it is
always a great vacation. Thank you.
Susan
06 Feb, 2020
South Brunswick Township, NJ, USA
Enjoyed Most
I enjoyed my stay. The staff were professional and polite. I really like this hotel
Elaine
26 Jan, 2020
Elkins Park, PA, USA
Enjoyed Most
It was a great hotel. We had a beautiful room with ocean view. Lots of fun. People were great.
Barbara
23 Jan, 2020
Long Branch, NJ, USA
Enjoyed Most
Everything was very good. Staff was all very friendly and helpful. A very pleasant experience overall.
Keith
23 Jan, 2020
Middletown, NY, USA
Enjoyed Most
we relaxes, dined, gambled
Joanne
22 Jan, 2020
Philadelphia, PA, USA
Enjoyed Most
While the check-in line was long, it moved swiftly and was easy to check in once you approached the desk. The staff was friendly, courteous, and helpful.
Other Comments
None.
John W
21 Jan, 2020
Willingboro, NJ, USA
Enjoyed Most
This Hotel is amazing beautiful rooms, view and the great staff. Gary was wonderful. I will be coming back again and again. Casino was great!!! Didn't win anything but enjoyed every minute.
Anita
21 Jan, 2020
Bronx, NY, USA
Enjoyed Most
Food was Good, Entertainment was great, machines were tight, but a great time and the sun was out!
TONIA
21 Jan, 2020
CRESSONA, PA, USA
Enjoyed Most
Will definitely go back. I havent been to AC in years and I'm glad I stayed at Hard Rock
Ursula
21 Jan, 2020
New York, NY, USA
Enjoyed Most
We had a very pleasant stay. The staff were friendly & helpful. Rooms were clean & very nice. Views from the room was also beautiful.
Andrea
21 Jan, 2020
Skippack, PA, USA
Enjoyed Most
Lovely room. Great package deal!
Kim
16 Jan, 2020
Keansburg, NJ, USA
Enjoyed Most
we had a great time, The stay was a gift from my mom for Christmas/ Unfortunately, many of the restaurants were not open the day we checked in, but we thoroughly enjoyed the Youyu Noodle Bar for dinner.
benita
16 Jan, 2020
Warwick, PA, USA
Enjoyed Most
Im proud veteran , Hard Rock was military friendly, and did everything they could to make my stay comfortable
Other Comments
Cool place, so cool that i was trying to book, this Holiday Sunday weekend and its sold out
derick
15 Jan, 2020
Jamaica, NY, USA
Enjoyed Most
Overall nice experience.
Other Comments
In general, all the staff is very accommodating. However, they do not freely give any extra effort and appear to be satisfied with a minimal service. Example, I asked a bellman for some waters and he said he didn’t have any then suggested I go to the front desk to get some which had an extremely long line. I also asked both the bellman and the concierge for change of $100 so that I
could tip. One said try the Hard Rock Shop, the other said there’s a change machine on the casino floor. In addition, I asked the concierge to contact a manager that I wanted to thank for his prior efforts and was directed to go stand on the long check-in line. Very few employees give other than a minimal effort.
Maurice
12 Jan, 2020
Stormville, NY, USA
Enjoyed Most
Very nice place, would surely go back.
Other Comments
All the staff were very nice.
MICHAEL
10 Jan, 2020
Northampton, PA, USA
Other Comments
The fire alarms went off three times between 430-5am. Extremely loud as the alarms are in the rooms and hallway. Scared us so badly with the speakers and alarms directly over the bed. This was not a room alarm but the hotel fire alarm in the rooms. So loud and it happened three times. When I called the front desk in the morning. They told me it was human error and apologized. They gave me $25 resort fee back for each of the two rooms I booked from travel zoo. My 85 and 89 year old parents were in the connecting room. Was told that was the best they could do since we booked through travelzoo. I was disappointed and for that reason will not go backup the Hard Rock in AAC.
Nancy
09 Jan, 2020
Basking Ridge, NJ, USA
Enjoyed Most
We had a wonderful time. Security could have been better at the bar and the bartenders could have been more professional. Other than that the staff , food, room , vibe was very nice
Rose
02 Jan, 2020
Long Branch, NJ, USA
Enjoyed Most
Everyone was exceptionally helpful and nice. I even called Travelzoo before our trip and that was an great experience.
Other Comments
The rooms, hallways, and facilities were extremely clean and well take care of.
David
01 Jan, 2020
Hasbrouck Heights, NJ, USA
Enjoyed Most
Very relaxing and rejuvenating
Donna
29 Dec, 2019
Mount Vernon, NY, USA
Enjoyed Most
We enjoyed our stay at the Hard Rock very much. The hotel and casino are beautiful. Seeing all of the music memorabilia was an added bonus! The staff were very professional and helpful. We ate at the buffet and the food was great and of course plentiful.
Other Comments
We will definitely return.
Catherine9231
28 Dec, 2019
Lakewood Ranch, FL, USA
Enjoyed Most
It was great.The only upsetting thing was we had a deal with 50.00 dining credit.There were 4 restaurants to choose from and 2 were not open the days we went so we had to eat a buffet on Christmas instead of a nice restaurant.I wouldn’t have bought the package.
stacy
27 Dec, 2019
Floral park, NY, USA
Enjoyed Most
Is any WSU I can have refund or reschedule?
Other Comments
I’m admitted to a hospital and was unable to go also my daughter was unable to make it she was caring for me.
Hisham
27 Dec, 2019
Middletowniddletown, DE, USA
Enjoyed Most
Came here for a night away since we live pretty close. We went to Hard Rock Cafe With our money and they messed up our orders so bad we got 50% off and didn’t get to use the rest of the money because you can’t use it at bars. Overall the room was clean and modern. Would do it again
Nicole
27 Dec, 2019
Egg Harbor Township, NJ, USA
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