Lincoln
The Lincoln Hotel
About the Hotel
Daniel Horvath
Deal Expert
Why We Love This Hotel
- The hotel is opposite Lincoln Cathedral and five minutes' walk from Lincoln Castle
- You can see ruins of the Roman city wall and East Gate in the hotel's grounds
- Lonely Planet praises Lincoln's "tangle of cobbled medieval streets" and its "colossal 12th-century cathedral"
Enjoyed This
( See All 548 Member Ratings)
"On first morning reception rang to ask when we were leaving. We were booked in go two days. They did not have our paid reservation for dinner but could eat at 6.15 only. A message for us left at reception was not given to us but they rang me about it in York. Too late. Eggs were hard at breakfast. Only one knife supplied at breakfast. No napkins provided at dinner."
2 Jul, 2019 - suffolk, UK
Overview
The Lincoln Hotel, a refurbished 1960s property next to Lincoln Cathedral, is a great base from which to explore the medieval city. The hotel is close to the Westgate Water Tower, The County Assembly Rooms, the Priory Arch and the Medieval Bishops' Palace.
Lincoln Castle, a Norman castle constructed in the late 11th century by William the Conqueror, is five minutes' walk away. The Collection Usher Gallery, which houses an eclectic range of works by famous artists, decorative arts and timepieces, and the Museum of Lincolnshire Life, which celebrates the culture of Lincolnshire and its people from 1750 to the present day, are both within 15 minutes' walk away.
Doddington Hall and Gardens is 20 minutes' drive away and the Lincolnshire Wolds Area of Outstanding Natural Beauty is 40 minutes away.
The hotel's AA-Rosette Green Room restaurant combines traditional flavours with a contemporary twist and sources local ingredients. "The Green Room has a striking, design-led interior, with candles and fresh flowers adding a homely touch", says The AA, which also praises the hotel's "superb uninterrupted views of Lincoln Cathedral".
You can relax in the lounge with a coffee and a cake or have a pre-dinner aperitif in Bar 67, which has retro déco -- its name is an ode to the spirit of 1967, when Jimi Hendrix played a sold-out gig at Lincoln's ABC Cinema.
Rooms are decorated with modern designs and all come with Wi-Fi and tea- and coffee-making facilities. Superior Rooms have views of Lincoln Cathedral or garden views, and some have a private patio.
Amenities
General
- Bar
- Gym / fitness center
- Restaurant
- No pets allowed
- 100% smoke-free
Services
- 24-hour front desk
- 24-hour room service
Room amenities
- Coffee / tea-making facilities
Internet
- Complimentary Wi-Fi throughout
Bathroom
- Hair-dryer
- Bathtub (in some rooms)
- Bathtub or shower
Parking
- Parking (fees apply)
Accessibility
- Accessible bathroom in some rooms
- Accessible meeting room
- Accessible parking
- Accessible restaurant
- Wheelchair accessible
Policies
Check-in:
Standard Time is 2pm.
Minimum age required to check in: 18.
Checkout: Standard Time is 11am.
Children and additional guests:
Cot available upon request, free of charge, for children 2 or under. Baby cot only suitable in Standard Room only.
Extra bed not available for older children and adults.
Pets: No pets allowed.
Fees:
Car park fee: £5 per day.
Limited space available, first come-first served basis.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Have a Question? Contact Travelzoo.
- +44 (0) 20 3564 9000 UK & Europe
- 1-877-966-0000 U.S. and Canada (toll-free)
- Email us
Customer Service available Mon-Fri, 8am-6pm
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(548 Member Ratings)
(548 Member Ratings)
Ratings & reviews reflect verified member feedback for Eastgate Hotel Limited (t/a The Lincoln Hotel) over the past 15 months.
Show ReviewsHide all
Ratings & reviews reflect verified member feedback for Eastgate Hotel Limited (t/a The Lincoln Hotel) over the past 15 months.
4.0
Ambiance
4.9
Location
4.0
Rooms
4.4
Quality of Service
4.5
Value for the Money
Enjoyed Most
On first morning reception rang to ask when we were leaving. We were booked in go two days. They did not have our paid reservation for dinner but could eat at 6.15 only. A message for us left at reception was not given to us but they rang me about it in York. Too late. Eggs were hard at breakfast. Only one knife supplied at breakfast. No napkins provided at dinner.
02 Jul, 2019
suffolk, UK
Enjoyed Most
Friendly staff; easy parking (for a fee); good local restaurants and bars; nice lounge area with bar; fantastic breakfast.
John
01 Jul, 2019
St Albans, UK
Enjoyed Most
staff were friendly and helpful. The food was wonderful and the hotel was in a perfect position for all the sights
Lynne
30 Jun, 2019
Hartlepool, UK
Enjoyed Most
Refurbishment going on in and around hotel. If you are unlucky enough to be next to or underneath a bathroom refurbishment, goodness you will certainly hear it! / Breakfast foods ran out and basic items like bread, cereal and eggs had to be chased up, making breakfast sometimes a frustrating experience. Just put more out.
Other Comments
See above.
Stephen
30 Jun, 2019
London, UK
Enjoyed Most
Nice room very clean with great views of the cathedral. The food was excellent especially in the Green Room restaurant.
Peter
30 Jun, 2019
Truro, UK
Enjoyed Most
Modern and clean staff friendly and helpful breakfast was very good plenty of choice
Lydia
29 Jun, 2019
Wickford, UK
Enjoyed Most
I am slightly disabled so it was really good to find ourselves on the ground floor with a sloped entrance available although NOT obvious. We overlooked the Cathedral which was beautiful and NO bells throughout the night! Breakfast was perfect but the very sparse choice for vegetarians over dinner was disappointing I had to have two "starters" for one of my meals.
Other Comments
Not so much the hotel but Lincoln itself IF you use a wheelchair or scooter be aware the pavements in Lincoln are not very find many bumps and loose paving slabs BUT some lovely cafés, castle and cathedral.
R D
27 Jun, 2019
Selby, UK
Enjoyed Most
This is a good hotel and well placed our room was on the small side at the back and could be noisy . The food was very good and the Green room was equally top end although the menu was a little fussy.
B N
27 Jun, 2019
Alcester, UK
Enjoyed Most
Location is everything at this hotel. It's right next to the cathedral and the castle and historic streets and shops are only a few minutes walk away. Quite some hike down into the centre of the city but that didn't bother us as it was the historic bit we came to see.
Other Comments
Very nice food in the Green Room restaurant. Lovely room - a superior with a view right onto the cathedral. Can't fault it really.
Lynda
26 Jun, 2019
Melksham, UK
Enjoyed Most
On the whole an enjoyable stay, however breakfast was a bit chaotic. Had to wait for certain items, and then having to sit surrounded by tables with used dishes littering the place wasn’t the best feeling.
P
26 Jun, 2019
Middlesbrough, UK
Enjoyed Most
We enjoyed our visit and the breakfasts and dinners very tasty.
David
25 Jun, 2019
Amersham, UK
Enjoyed Most
Excellent stay & very good value for money especially the evening meal in the Green room, we will return again one day.
y
Jill
25 Jun, 2019
Hitchin, UK
Enjoyed Most
staff were great, food excellent, view was fantastic (overlooking the Cathedral) even the bells chiming were not a put off. 10/10
Other Comments
Bargain Weekend in a lovely location (but be warned of Steep Hill going into the town!!)
Frank
25 Jun, 2019
Gravesend, UK
Enjoyed Most
We were allocated a standard room, which was very small, no wardrobe. Lashings of hot water a bath and shower. Had a 3 course dinner in the green room included. The food was excellent but the portions were way too small. If we would,d have had to pay the bill for the food it would have been just under £68.00 for the both of us, which was drastically overpriced.
GRAHAM
24 Jun, 2019
WIGSTON ,LEICESTER, UK
Other Comments
Fabulous evening meal.
Edward
23 Jun, 2019
Ilkley, UK
Enjoyed Most
Easy parking on site, in a great position for visiting the sights of Lincoln. We had a fantastic 3 course dinner of a gourmet standard in the hotel restaurant. Highly recommended.
stephen
23 Jun, 2019
Gravesend, UK
Other Comments
Ideal location for cathedral and castle.
Alan
19 Jun, 2019
Thames Ditton, UK
Enjoyed Most
The location and the food vey good after a day exploring he fabulous city and the staff are vey good too
Other Comments
safe onsite secure parking ..a bonus for fabulous hotel
anthony
19 Jun, 2019
Matlock, UK
Enjoyed Most
Location was very convenient
Other Comments
Excellent value for money with the travelzoo offer and rooms and food were very good
Mary
18 Jun, 2019
Leek, UK
Enjoyed Most
Ideal location at top of the hill where all the Old Town is.
Ben
17 Jun, 2019
Pickering, UK
Enjoyed Most
Superb location with fantastic view of Lincoln cathedral
Jill
17 Jun, 2019
Alfreton, UK
Enjoyed Most
Food was nice
Other Comments
Dusty , Tired , a little smelly , Food was nice , staff were a little frosty
F W JONES
17 Jun, 2019
Craven Arms, UK
Enjoyed Most
THe food is amazing and the staff so friendly
Other Comments
Rooms could do with a facelift but food and location mean we would book again.
Ian
16 Jun, 2019
Barton-upon-humber, UK
Enjoyed Most
The meal in the Green Room
Other Comments
Breakfast service is not as good as we would have expected. We were not shown to a table, not served tea or coffee nor asked if we would like to order anything from the menu. Also the buffet breakfast was not maintained with fresh food adequately and the choice of cereals, fruit and yoghurt is very limited. Although this is just our personal comment, I think most guests would welcome this improvement as other members of our party and comments from other guests did suggest they had the same opinions.
Stephen
16 Jun, 2019
Scunthorpe, UK
Enjoyed Most
The dinner
Other Comments
Very lovely food especially as had intolerances to take into consideration.
Lovely stay.
Julie
15 Jun, 2019
Solihull, UK
Enjoyed Most
Staff were delightful.. Room good not large but very comfortable and clean. The meal was excellent.. Had a very enjoyable couple of says even with the rain.
Other Comments
The hotel is in an excellent position in Lincoln.. Cathedral across the road and the castle a few minutes away.
Jenny
15 Jun, 2019
Sutton Coldfield, UK
Enjoyed Most
Location - close walking distance to all the main sights
Other Comments
Hotel didn't tell us in advance that we needed to choose the time to book our dinner table so that when we checked in there was only a late sitting available. Other than that we had a very enjoyable stay and the room was good.
Tracey
11 Jun, 2019
Rugby, UK
Enjoyed Most
The view towards the cathedral
Other Comments
Marie served us at breakfast , she was cheerful, friendly and very competent.
Jane
08 Jun, 2019
North Shields, UK
Enjoyed Most
The food , which was fabulous and the staff , including the cleaner, who were outstanding in terms of helpfulness, professionalism and cheerfulness.
Other Comments
See above. This was one of our best Travelzoo stays and for the price it was exceptional. Thank you very much.
Peter
08 Jun, 2019
Thetford, UK
Enjoyed Most
Location is fantastic. Room was comfortable and breakfast good. Very good value for money
Suzanne
07 Jun, 2019
Bristol, UK
Enjoyed Most
location
Other Comments
Food in the Green Room was amazing.
Josephine
06 Jun, 2019
Shoreham-by-Sea, UK
Enjoyed Most
Good central location with views of cathedral Breakfast had plenty choice
Other Comments
Room was clean with very comfortable bed However lounge area has very shabby furniture.First evening meal was poor. Main course had to be sent back as chicken not cooked properly.Second evening meal was much better
Elizabeth
05 Jun, 2019
Liversedge, UK
Enjoyed Most
Location.
Other Comments
The room was in the old part of the building. The room was pleasant but small.
All staff were very pleasant.
Mary
05 Jun, 2019
Tiffield, UK
Enjoyed Most
Food was excellent
Other Comments
Great place for castle and cathedral
John
05 Jun, 2019
Stamford, UK
Other Comments
Excellent two day break - only moan would be that the food in the restaurant suffered from the menu being made up by someone who may have watched too much Masterchef!
Stephen
05 Jun, 2019
Southend-on-Sea, UK
Enjoyed Most
Location
Sandra
05 Jun, 2019
Market Harborough, UK
Enjoyed Most
Value, service, dinner, parking,rooms with opening windows
Other Comments
This was a great offer! I went twice.
Alison
04 Jun, 2019
Chesterfield, UK
Enjoyed Most
Friendly staff, great food, excellent location
James
04 Jun, 2019
Bicester, UK
Other Comments
Bed although double seemed very small & room carpet & furnishing very old
Sheila
03 Jun, 2019
Market Harborough, UK
Enjoyed Most
so easy to reach Lincoln Castle and Cathedral, only 5 minute walk to both
Other Comments
staff all very welcoming. Nothing too much trouble
Denise
03 Jun, 2019
Coventry, UK
Enjoyed Most
The dinner was exceptionally good, location perfect and overall great value
Deborah
03 Jun, 2019
Church Stretton, UK
Enjoyed Most
Location
Other Comments
All good
martin
03 Jun, 2019
Pilsley, UK
Enjoyed Most
Its location, opposite the cathedral.
Other Comments
The room was small, with a small bed, no air conditioning (the weather was hot) and a broken toilet seat.
Some of the food at breakfast had frequently run out. It was just the scraps available. Constantly had to ask for replacements.
The hotel is now looking tired. It will always attract guests due to its location, but that's no excuse for complacency.
Alan
03 Jun, 2019
Manningtree, UK
Enjoyed Most
Perfect location
Other Comments
Food Great, Good value
David
02 Jun, 2019
Totton , Southampton, UK
Enjoyed Most
View of, and close proximity to, the cathedral.
Other Comments
Great breakfast with a good variety and option to order alternatives. My only criticism (minor) was I requested skimmed milk and they didn’t provide it.
Sandra
01 Jun, 2019
Wakefield, UK
Enjoyed Most
Position in town
Ann
01 Jun, 2019
Leicester, UK
Enjoyed Most
Everything meal in The Green Room retaurant
Dianne
30 May, 2019
Sutton-in-Ashfield, UK
Other Comments
this deal was excellent value for money. Clean tidy room and good buffet breakfast
Robert
30 May, 2019
York, UK
Enjoyed Most
The food was amazing, the portions are not large but are so beautifully presented, and the flavours compliment each other perfectly. The staff, without exception, are friendly and do everything they can to make your stay a happy and carefree one.
Other Comments
Whilst eating breakfast on Sunday morning, I was appalled at the number of guests who had attended a wedding the day before, standing just outside the reception doors at the top of the steps, smoking and then throwing their cigarette butts both onto the steps and onto the gardens either side. The groundsman, who had already cleared the debris from the previous day, including cigarette butts from the main seating area, was on his hands and knees picking them, and other litter, up, but still they continued to throw them down. This is no reflection on the hotel, but perhaps a notice could be displayed asking smokers not to smoke by the door, so that non smokers don't have to walk through the smoke, and to use an ash tray?
Susan
28 May, 2019
Leicester, UK
Enjoyed Most
It’s location is superb. The towels were large,soft and fluffy.
Other Comments
Rooms were not very clean, carpets needed a good vacuum and the bathroom floor needed a good scrub. Housekeeping in general areas was also substandard. The lift was very noisy and interrupted our sleep. I really do not expect a hotel of this type to offer breakfast coffee and tea out of vacuum flasks.
Christine
27 May, 2019
Warrington, UK
Enjoyed Most
We just had an overnight stay, for which this hotel was perfect. Perfect position, friendly staff, good parking. I think the bathrooms could do with updating. Breakfast was not brilliant but ok.
Nicky
26 May, 2019
Camberley, UK
Enjoyed Most
The very friendly and helpful staff plus its close proximity to all the major sites in Lincoln.
Michael
25 May, 2019
West Kingsdown, Sevenoaks, UK
Enjoyed Most
Breakfast
Other Comments
Fantastic staff
Amanda
20 May, 2019
Nottingham, UK
Enjoyed Most
Location, excellent breakfast, friendly staff
Other Comments
The hotel hosts a lot of weddings, that can make for disturbed nights and crowded public spaces, car park, etc
Stuart
20 May, 2019
Eastleigh, UK
Other Comments
Our room was above the function room and they had a wedding going on. The music was very loud and we couldn't get to sleep until early hours. The carpet in the room looked like it hadn't been laid properly. Was a good location but wouldn't stay there again.
GINA
20 May, 2019
GRAYS, ESSEX, UK
Enjoyed Most
Location was excellent, right next to lincoln cathedral
Other Comments
Breakfast was extremely busy, and the hotel looks a bit outdated on the outside. Generally ok, but wouldn't pay full price
Daniel
20 May, 2019
Spennymoor, UK
Enjoyed Most
Excellent location, staff were very helpful, the rooms were clean and nicely decorated. The meal and wine we had in the evening were excellent.
Other Comments
A really enjoyable stay, we will definitely visit again. Thank you.
Lisa
20 May, 2019
Kettering, UK
Enjoyed Most
The view
Other Comments
Perfectly situated for sightseeing. Well placed for public transport. Catered for all age groups.
Christine
19 May, 2019
Much Hadham, UK
Enjoyed Most
The food as very very good.
tony
19 May, 2019
wallasey, UK
Enjoyed Most
Friendly staff in all departments of the hotel. Nice bright lounge.
Other Comments
Did not like the fixed overhead shower in the bathroom. Prefer a bath or shower with removable shower hose.
Shirley
18 May, 2019
Great Bentley, UK
Enjoyed Most
The location.
Other Comments
Amazing value, nice staff, very good breakfast and very good welcome tray in the bedroom
heather
18 May, 2019
Kendal, UK
Enjoyed Most
Location
Other Comments
Stayed a few times now. Only downside is breakfast still disorganised.
Christopher
18 May, 2019
Sheffield, UK
Enjoyed Most
Excellnet central location for Cathedral and historic centre. Friendly, efficient staff.
Christine
18 May, 2019
Welwyn, UK
Enjoyed Most
The view
Christopher
18 May, 2019
Widnes, UK
Enjoyed Most
Position, easy walking to everywhere
Other Comments
Hotel does need a face-lift, looks a bit shabby but it had a friendly atmosphere and lovely staff
Frances
17 May, 2019
Orpington, UK
Enjoyed Most
Breakfast
Jean
16 May, 2019
Burton-on-Trent, UK
Enjoyed Most
Lovely,helpfull staff, nothing was two much trouble, that includes all the staff we met, they all went the extra mile.FIVE STAR STAFF.Also the food, breakfast and dinner (in the green room) was1st class.
Other Comments
Not our first stay at the Lincoln,certainly not our last,Highly recommended.*****
Paul
15 May, 2019
Bingley, UK
Enjoyed Most
Loved the location. Enjoyed the common areas such as the bar and outdoor space. Lovely view from breakfast room. Very nice meal in restaurant.
Other Comments
Our room, on this occasion, was small and hot. The duvet would have been great in winter but much too thick for summer. Neither of us slept well.
Linda
15 May, 2019
Sheffield, UK
Enjoyed Most
How central it was to the City
Other Comments
The hotel was clean and comforable and has a lovely view of the Cathedral. We know Lincoln well and it's ideally placef for everything.
Carol
14 May, 2019
Liverpool, UK
Other Comments
Have been visiting for several years. Always a lovely experience. Staff are very smart friendly and accommodating. Breakfast really good lots of choice and a lovely modern dining room. Well done everyone at The Lincoln.
Gillian
14 May, 2019
Royston, UK
Enjoyed Most
The food was amazing and I would say a Michelin star standard! The view from the rooms facing the cathedral are well worth the extra cost. But be warned that the bells start ringing at 7am! The staff were extremely pleasant and efficient. The bed was very comfortable with the extra topper.
Other Comments
The rooms are rather tired. Alot of chipped paint work! Be aware of the waterproof mattress cover - fine if you don't mind waking up in the night thinking you may have the 'sweating sickness"! I remove ours after the first night.
Sandra
14 May, 2019
BATH, UK
Enjoyed Most
Very friendly and helpful staff and breakfast was just amazing plenty to choose lovely and warm
Other Comments
The only negative was the sink in the room was not very well cleaned? The plug hole had grime around it which could be removed otherwise everything else was faultless
Kevin
13 May, 2019
Nuneaton, UK
Enjoyed Most
The whole dinner experience, the food, the staff, the atmosphere.
Peter M
11 May, 2019
North Ferriby, UK
Enjoyed Most
Food very good standard especially dinner. Excellent location staff helpful.
Other Comments
Stephanie in the restaurant friendly and efficient. The food very good and well presented
Lynn
11 May, 2019
Chelmsford, UK
Enjoyed Most
Location and the breakfast
Hilary Jane
11 May, 2019
Royston, UK
Enjoyed Most
The whole stay was perfect, nothing too much trouble for the staff. All excellent.
Brenda
11 May, 2019
Sheffield, UK
Enjoyed Most
Position
David
10 May, 2019
Dunstable, UK
Enjoyed Most
Being so close to the Cathedral & lots of eating places
Other Comments
Staff were all lovely very helpful
Nina
09 May, 2019
Camberley, UK
Enjoyed Most
The proximity of the Cathedral and Castle
Other Comments
The Green Room menu was acceptable, but the content and quantity of food was not enough to satisfy my partners or my appetites.
Edward
09 May, 2019
Camberley, UK
Enjoyed Most
Lovely rooms and friendly staff.
Other Comments
Had a lovely evening meal and the breakfasts were excellent.
Barbara
09 May, 2019
Warrington, UK
Enjoyed Most
Friendly atmosphere
Laurence
09 May, 2019
HOLMFIRTH, UK
Enjoyed Most
Superb, central location right next to the Cathedral and outstanding food
Other Comments
The hotel is in a superb location and although externally it isn't the most attractive building, it is a really great place to stay. Be careful about parking as there are limited places and you may not be able to get a space as they can't be reserved - there are public car parks within walking distance. The hotel overlooked our request for a twin room so when we arrived they upgraded us to a twin garden room which was excellent - doors out onto a delightful walled garden, complete with the room's outdoor table and chairs. The evening meal was exceptional - really high standard of food and thoroughly enjoyed - outstanding value for money!
Catherine
08 May, 2019
Newbury, UK
Enjoyed Most
Food!
alan
08 May, 2019
Colchester, UK
Enjoyed Most
Thevprice
Ruth
08 May, 2019
Bromsgrove, UK
Enjoyed Most
Nice very clean well run hotel. All the staff were second to none & couldn't do enough for us. Their team work shone through.
Other Comments
From booking in at the reception to our leave day we felt part of a very friendly outfit. Everyone was great but one special mention for Mel on reception who went that extra mile to supply me with shampoo & conditioner after getting caught out in some very heavy rain - much appreciated. We will definitely be back.
Ruth
08 May, 2019
Nottingham, UK
Enjoyed Most
The evening meal was excellent value.
Other Comments
The staff were attentive and very obliging.
Ann
08 May, 2019
Sheffield, UK
Enjoyed Most
Wonderful meal in the Green Room was superb.
Other Comments
Fantastic location with lovely helpful staff.
Peter
07 May, 2019
Middlesbrough, UK
Other Comments
Very dated and rooms cleaned to a very low standard. Dust everywhere,hairs and fluff all on carpet. Breakfast a small selection of fruit and cereals. Communal areas dated
tracey
07 May, 2019
Bury Saint Edmunds, UK
Enjoyed Most
Location
Other Comments
Shabby and not very clean.
Karen
07 May, 2019
Wakefield, UK
Enjoyed Most
Evening meal and breakfast was very good.
Other Comments
Lovely room and very pleasant staff.
Barbara
07 May, 2019
Warrington, UK
Enjoyed Most
Breakfast was very good. Huge choice and catered for all palettes.
Julie
06 May, 2019
Ashford, UK
Enjoyed Most
Lovely meal.Very good value
Other Comments
Hope you do this offer again, it was really one of the best we have has with Travelzoo
Gail
06 May, 2019
Nottingham, UK
Other Comments
Cancel parking fees no need parking is in their own grounds WHY PAY?
Graham
06 May, 2019
Rotherham, UK
Enjoyed Most
it was near Lincoln Cathedral which is why we chose it
Other Comments
Everything was fine except that we had been told, at reception on the Friday evening, that we could leave the car in the car park until 5PM on the Saturday, when we had planned to leave. However on the Saturday AM we were told, by a different receptionist, that we had to move our car out of the car park by mid-day, because of a large wedding. We were not that pleased. It would have been better to have told us on the Friday and we could have looked for cheaper parking elsewhere. Instead we were stuck with expensive car parking for the 5 hours that we actually wanted to spend in Lincoln. The car hotel park had plenty of space in it at 12 o'clock, on the Saturday!....
David
05 May, 2019
Buckingham, UK
Enjoyed Most
Location and food in the restaurant.
Elizabeth
05 May, 2019
Selby, UK
Other Comments
Well appointed great ambiance and well positioned.
04 May, 2019
Hartleypool, UK
Enjoyed Most
Great location and warm, friendly staff
Other Comments
Wonderful dinner, beautifully presented
Karen
03 May, 2019
Warwickshire, UK
Enjoyed Most
location/ room was comfortable / staff friendly.
martin
02 May, 2019
Maidstone, UK
Enjoyed Most
The location - opposite the Cathedral - is ideal for the sites, food outlets and walks.
Other Comments
Hotel is essentially a 1960s build only cosmetically updated. Our top floor 'superior' room was comfortable, had small balcony and was well soundproofed. Bed a bit tired as were the help yourself breakfasts. Also we coincided with serious (70 +) wrinklies on a coach trip.
Anthony
01 May, 2019
Basingstoke, UK
Enjoyed Most
All staff encountered gave excellent service. Excellent location.
Other Comments
Areas of the hotel and rooms are tired and in need of refurbishment. Uncomfortable bed.
Mark
30 Apr, 2019
Doncaster, UK
Enjoyed Most
The dinner was exceptionally good with a high emphasis on variety and presentation. In addition the breakfast offered a vast array of choice to suite any guest and quality ingredients.
Other Comments
The reception staff were more than helpful and went the extra mile for us.
alan
30 Apr, 2019
Stalybridge, UK
Enjoyed Most
Friendly staff excellent location
Other Comments
Very good and rich breakfast, not very good location for the room as next to the lift and the noise went on for all night
Emanuela
29 Apr, 2019
Hove, UK
Enjoyed Most
Staff friendly, breakfast good.
Anne
29 Apr, 2019
Corby, UK
Enjoyed Most
The ease to get into the city
Gemma
29 Apr, 2019
Harlow, UK
Enjoyed Most
Location and very pleasant staff - especially Stephanie.
Other Comments
Wedding celebrations going on till midnight slightly distracted us as very audible in our room - 204.
P
29 Apr, 2019
Burnham, UK
Enjoyed Most
Location and view over cathedral
David
29 Apr, 2019
Ilkeston, UK
Enjoyed Most
The location close to the historic centre.
Other Comments
Quiet room. Good choice at breakfast.
Alan
29 Apr, 2019
Rotherham, UK
Enjoyed Most
Staff where very welcoming and the meal on the evening was outstanding.
Breakfast was plentiful and hot.
Will look out for the deal again.Well worth the money.
Jane
28 Apr, 2019
Broseley, UK
Enjoyed Most
THE ROOM WAS VERY CLEAN AS WERE ALL THE PUBLIC AREAS... MY FAVOURITE ABOVE ALL WAS THE FRIENDLY STAFF ESPECIALLY IN THE DINING ROOM... HOWEVER THE CHEFS PREPARING & DELIVERY OF THE FOOD WAS ALMOST EQUALLY AS GOOD... OVERALL A FABULOUS STAY!!! :) X
linda
28 Apr, 2019
NottinghamNOTTINGHAM, UK
Enjoyed Most
Lovely setting. The dinner was fatastic!
Alison
27 Apr, 2019
Fleet, UK
Enjoyed Most
Location
Other Comments
Dinner in the Green Room extremely good
Anne
27 Apr, 2019
Sevenoaks, UK
Enjoyed Most
Clean tidy hotel room with comfy bed and good bathroom. Good location and nice restaurant with friendly staff.
Other Comments
Enjoyable meal and efficient staff.
Linda
30 Mar, 2019
Bradford, UK
Enjoyed Most
the food was exceptional
Other Comments
the should advertise bar 67 more
barbara
13 Oct, 2018
Hemel Hempstead, UK
Enjoyed Most
Lived in Lincoln in the 1970s and have been back many times, so always enjoy the experience. The hotel is just opposite the iconic cathedral and well placed to walk into town. We had an excellent 3 course meal there and an excellent buffet full English the next morning.
Other Comments
We weren’t too happy at the booking in experience at the hotel. We just got the impression that the hotel receptionist wasn’t as helpful and welcoming as we thought because we booked through ‘Travelzoo’ and not direct with them or some other travel company.
Richard
27 Apr, 2019
Peterborough, UK
Enjoyed Most
The superb location.
Wendy
26 Apr, 2019
Benfleet, UK
Enjoyed Most
Lovely helpful staff. Very clean rooms. Shame we had to pay for the parking
Jane
26 Apr, 2019
Thrapston, UK
Enjoyed Most
food quality and convenience for sight seeing
charles
26 Apr, 2019
Frinton-on-Sea, UK
Enjoyed Most
The staff are friendly and efficient and make an effort to make conversation.
Other Comments
Since our last stay there have been some improvements. I am not convinced about the clear plastic chairs in the breakfast room, certainly different but just how strong are they?
Jean
25 Apr, 2019
Goole, UK
Enjoyed Most
friendly staff
susan
25 Apr, 2019
Barnard Castle Co Durham, UK
Enjoyed Most
Excellent restaurant
Other Comments
Very helpful receptionist.
Julie
24 Apr, 2019
Winchester, UK
Enjoyed Most
Excellent food. Helpful friendly staff
sally
24 Apr, 2019
Leatherhead, UK
Enjoyed Most
Informal atmosphere, location & ease of parking. Given room with view of Cathedral. Unlike a lot of hotels the bathroom sink was large enough to wash & shave in without smashing heads on the tap.
Other Comments
Some aspects need updating. Room cleaning was not the best with dust in corners of the room. The bed headboard was very grubby & whilst a hairdryer was provided there was no mirror to use it in the room.
Roger
24 Apr, 2019
Aylesbury, UK
Enjoyed Most
Excellent dinner
Other Comments
Nothing was too much trouble at dinner
Food was beautifully presented
Chef catered brilliantly for my dietary needs
susan
24 Apr, 2019
Chelmsford, UK
Enjoyed Most
Perfectly placed to visit the cathedral and the historic part of the City.
Other Comments
Very comfortable, staff extremely helpful, food excellent - would certainly recommend
Ann
24 Apr, 2019
Market Harborough, UK
Other Comments
No lemon for drinks or for breakfast salmon. Surely this is a basic
Charles
24 Apr, 2019
Nottingham, UK
Enjoyed Most
Ideal position for exploring the lovely bailgate area of Lincoln.
The food was lovely and we'll presented.
Would recommend
Ann-Marie
23 Apr, 2019
Louth, UK
Enjoyed Most
Nice quiet room at back of hotel. Food at the Green Room Restaurant was fabulous and staff serving us too
Susan
23 Apr, 2019
Milton Keynes, UK
Other Comments
Great spot Lovely staff and comfortable rooms
Tracey
23 Apr, 2019
Cottingham, UK
Enjoyed Most
The food at dinner in The Green Room was outstanding.
Other Comments
Bedrooms were dated and uninspiring. Given the deal we had booked, it was excellent value. I would not want to stay in that type of room if I was paying full price.
DAVID
23 Apr, 2019
Colchester, UK
Enjoyed Most
Excellent location for sights
Other Comments
The room we were allocated had the bathroom door hanging off its hinges and impossible to close, so we were given a different room, which was quite acceptable. This problem should have been noted during housekeeping and seen to before sending guests there.
Barbara
22 Apr, 2019
Gerrards Cross, UK
Enjoyed Most
Room overlooking cathedral
Lynne
22 Apr, 2019
Selby, UK
Enjoyed Most
The meal in the Green room was very good .
Other Comments
Lovely as usual . Very friendly and helpful staff even if there were in short
Supply!!
It would have been nice if there had been the suggested accompniments to go with my gin!! But no fruit available
Alison
22 Apr, 2019
Brough, UK
Enjoyed Most
Location
Other Comments
The breakfast was amazing
jacqueline
22 Apr, 2019
Arlesey, UK
Enjoyed Most
The hotel is in an amazing location for the cathedral and castle
Other Comments
The room was very dated, although clean but we had a problem with the shower as it would not turn off! Having contacted reception it took over 20mins for someone to come by which time the room was like a sauna. Eventually someone did come from maintenance and switched it off. However when we returned to the room the problem of the shower unit had not been mended. We decided to for go our second night and go home. I was disappointed that we were not offered a new room and showed my concern that the shower was dangerous if someone turned it one whilst standing in the bath - the receptionist showed no concern or interest and it was an effort fir her to say ‘sorry’
Jane
22 Apr, 2019
Crawley, UK
Enjoyed Most
Excellent food
Other Comments
Good location, very friendly helpful staff
Caroline
21 Apr, 2019
Dereham, UK
Enjoyed Most
All of it
G
21 Apr, 2019
Worksop, UK
Enjoyed Most
Good location - close to cathedral and castle
Good breakfast- have superb cathedral view
Other Comments
Parking charge, but the car park size is adequate
Shin Yee
21 Apr, 2019
Wetherby, UK
Enjoyed Most
The location was excellent
Karl
21 Apr, 2019
Loughborough, UK
Other Comments
Just a bit of a put off when the corridor on the way to room smelt of wee
Michelle
21 Apr, 2019
Liversedge, UK
Enjoyed Most
the location and the food in the restaurant
Other Comments
The hotel could do with updating. Carpets a bit shabby.
They need to improve the breakfast service as we had to wait for them to replenish items and they didn't clear away plates from the table. More staff required here.
Christopher
21 Apr, 2019
Worthing, UK
Enjoyed Most
Food
Jim
20 Apr, 2019
EDINBURGH, UK
Enjoyed Most
Excellent location to all attractions
Nicky
19 Apr, 2019
Swadlincote, UK
Enjoyed Most
Location
Other Comments
Had dinner and it was delicious, great staff, all very professional and welcoming
Karen
19 Apr, 2019
Sheffield, UK
Enjoyed Most
Excellent location for sightseeing.
DANIEL
19 Apr, 2019
South Woodham Ferrers, UK
Other Comments
The food in the Green Room restaurant was very very good.
david
19 Apr, 2019
Preston, UK
Enjoyed Most
Location and dinner in Green Room
Diane
18 Apr, 2019
Manningtree, UK
Enjoyed Most
Perfect location, hotel clean and tidy, although rooms were on the small side, they were fine. (Plus we had a balcony, which was nice). Staff very friendly and helpful. Breakfast was good, didn't have evening meal so cannot comment, but would try next time. Overall an excellent experience that we would happily repeat.
Brian
18 Apr, 2019
Nottingham, UK
Enjoyed Most
Dinner and was very good. Excellent central Lincoln location.
Other Comments
Very friendly and helpful staff. Car parking charge at £5 per day.
John
18 Apr, 2019
Hunstanton, UK
Enjoyed Most
Close proximity to all the main attractions, the hotel breakfast was superb.
Janet
17 Apr, 2019
Manchester, UK
Enjoyed Most
Hard to find a more central location. Directly opposite Cathedral and 5 mins from Castle and Steep Hill. Close to historical Lincoln and places to eat.
Other Comments
Buffet breakfast was a bit of a free for all. Room was a little tired and sound-proofing not great. Bed was small but comfy.
Anne
17 Apr, 2019
Maidenhead, UK
Enjoyed Most
Location and views of cathedral.
Robert
17 Apr, 2019
Worcester, UK
Enjoyed Most
Location is excellent. Manager did compensate for the issues experienced however it was a disappointing visit particularly as it was our wedding anniversary.
Other Comments
Attention to detail in the restaurant I.e wine served too cold no option to taste. Food served on cold plates and only lukewarm. Dessert served no cutlery had to take it from another table. Salt grinder empty. Room very tired one curtain hanging off rail at each end.
Margaret
17 Apr, 2019
Scunthorpe, UK
Enjoyed Most
Location and friendly staff
Other Comments
We were originally booked into a room next to the lift. On requesting a move to a quieter room, this was arranged promptly. Thank you. Great location, easy to visit Lincoln’s cathedral and castle as well as many interesting shops.
Frederick and Ferne
16 Apr, 2019
Sandy, UK
Enjoyed Most
The best located hotel in Lincoln taking full advantage of the view of the cathedral opposite. Professional staff and well run.
Other Comments
Very good breakfast and restaurant. Proper spacious lounge with great Cathedral views. Unusually good 1960s building, the 60s theme is discreetly embraced by the hotel. Onsite parking a bonus for the area.
Chris
16 Apr, 2019
Kendal, UK
Enjoyed Most
The Green Room restaurant - fab food!
Laura
16 Apr, 2019
Lowestoft, UK
Enjoyed Most
The Green room restaurant
Other Comments
The hotel has the best possible location with good staff but the hotel rooms are a bit dated and the hotel itself needs a spring clean.
Patrick
16 Apr, 2019
Manchester, UK
Enjoyed Most
The location to the Cathedral, Castle and old town was excellent.
Other Comments
Parking difficult, our room was unfortunately above the kitchen extraction fans, so very loud with the window open (no air conditioning) until the kitchen closed (about midnight) and then again from early morning.
Adrian
16 Apr, 2019
Gloucestershire, UK
Enjoyed Most
The view
Fiona
15 Apr, 2019
Brandon, UK
Enjoyed Most
The dinner. All the food was exemplary and the service was professional yet friendly.
Other Comments
Please advise customers that if a live band is playing at hotel, very loud music can be heard in many of the rooms. We had to move.
Mandy
15 Apr, 2019
Alcester, UK
Enjoyed Most
Closeness. Restaurant. Alcohol and beer choice
Other Comments
May have little complaint about the mattress being soft but should not take anything away from a memorable couple of days.
Rajesh
15 Apr, 2019
Leicester, UK
Enjoyed Most
Staff very courteous and professional. Food excellent. Rooms clean and tidy.
Other Comments
Cleaning products used in hallways and rooms smelt unpleasant
Sandra
15 Apr, 2019
Much Wenlock, UK
Enjoyed Most
The location and excellent restaurant.
Nicholas
15 Apr, 2019
Brecon, UK
Enjoyed Most
Central position
Other Comments
Staff helpful & pleasant.
Anna
13 Apr, 2019
Nuneaton, UK
Enjoyed Most
The view of the Cathedral
Other Comments
Advanced special requests all fulfilled
John
13 Apr, 2019
WOLVERHAMPTON, UK
Other Comments
We had to wait over an hour for our main course and when it came it was cold and half of it was missing (the apple accompaniments) when I asked where they were the waitress brought them and they were straight out of the freezer frozen solid totally inedible, so basically all I had on my main course was meat no veg , and very small portions
Sandra
13 Apr, 2019
Goole, UK
Enjoyed Most
All the staff helpful and friendly
Julie
13 Apr, 2019
Dronfield, UK
Enjoyed Most
Quiet clean room and good food and location
wendy
12 Apr, 2019
guildford, UK
Enjoyed Most
The food was excellent. Very good location for sightseeing in Lincoln
Other Comments
Room and bathroom could do with updating. Was very clean but run down.
The service was quite slow at times,very few staff in the restaurant for breakfast.
Edre
11 Apr, 2019
Maidstone, UK
Enjoyed Most
Great location, in the heart of Lincoln, brilliant staff and a comfortable, clean room.
Paul
11 Apr, 2019
Hebden Bridge, UK
Other Comments
Service in the restaurant was very slow.
Charles
10 Apr, 2019
Kelvedon Hatch, UK
Enjoyed Most
Position of the hotel in relation to the city and views of cathedral
Other Comments
Very friendly and helpful staff
Elizabeth
10 Apr, 2019
Oxford, UK
Enjoyed Most
Breakfast was excellent
Other Comments
Some staff had an attitude problem.
Geraldine
10 Apr, 2019
Scunthorpe, UK
Enjoyed Most
The fact that there wasn't anything not to enjoy.
The staff were exceptionally friendly, warm, helpful and welcoming.
The dinner was excellent, beautifully presented and wonderfully cooked.
Other Comments
I can only reiterate that the staff were marvellous.
John
10 Apr, 2019
Matlock, UK
Enjoyed Most
Location
Other Comments
Friendly family run hotel
Stephen
10 Apr, 2019
Haverhill, UK
Enjoyed Most
Food in the Green Room was lovely
Other Comments
Corridors to the bedrooms need attention - tired paintwork and carpets would benefit from a clean!
Amanda
09 Apr, 2019
Brough, UK
Enjoyed Most
The view from our window looking out to the beautiful cathedral
Other Comments
Nice hotel made to feel welcome by the staff
09 Apr, 2019
Bourne, UK
Enjoyed Most
Location absolutely perfect opposite the Cathedral & a short walk to the top of The Steep Hill. Breakfast was lovely.
Other Comments
Rooms were a little dated but clean & bed was comfortable. Pillows were like a lot of hotel pillows- like rocks! Generally tho’ the Travel Zoo voucher was brilliant value & we would go back.
CHRIS
09 Apr, 2019
Leven Beverley, UK
Enjoyed Most
The location is good, right next to Cathedral and Castle. Enjoyed dinner in the Green Room.
Other Comments
Breakfast was below average and items had been sitting under hot lights for ages. Hotel corridor had a nasty smell
Mary
09 Apr, 2019
Newport Pagnell, UK
Enjoyed Most
Great location and the meal in the Green Room was delicious!
Other Comments
Loved our time here. The rooms were very comfortable and the evening meal in the Green Room was fantastic!
Will definitely return sometime in the future
David
08 Apr, 2019
Chorley, UK
Enjoyed Most
Location - right opposite Lincoln Cathedral.
Restaurant - we also had the Travelzoo menu deal which was excellent value for money and the food was delicious and beautifully presented.
Staff were very friendly.
Other Comments
The only downside ... the size of the bed - seemed a bit small. Partner is 6ft and his feet were out of the bed. Maybe because in a standard and not a deluxe room. Being on the 3rd floor with a balcony and a view of the cathedral was a bonus.
Sue
08 Apr, 2019
London, UK
Enjoyed Most
Friendly staff.Great location
Other Comments
Booked through Travelzoo so got a great deal with the meal included.
graham
08 Apr, 2019
beds, UK
Enjoyed Most
Food at dinner was exceptional,
Other Comments
Excellent short break would definitely return
June
07 Apr, 2019
Oakham, UK
Enjoyed Most
Everything especially the food
Robin
07 Apr, 2019
Hull, UK
Enjoyed Most
Room and food were good.
Other Comments
Service for dinner very slow due to staff shortages. White wine was warm, sent back and second was not much better. (complaint sorted amicably with manager). Vegetarian option not exciting, and without a side order of broccoli would have been insufficient.
John K
07 Apr, 2019
Norwich, UK
Enjoyed Most
Location, quiet room with good garden outlook
Other Comments
Staff were excellent and very helpful. There was nobody to check us in for breakfast so a little unsure of the format but the staff serving were very pleasant and helpful.
Moira
06 Apr, 2019
York, UK
Enjoyed Most
Proximity to the cathedral. Wonderful meal in The Green Room, a comfortable nights sleep and a marvelous choice of breakfast. They looked after us so well.
Other Comments
We had a very comfortable bed, with a good nights sleep. A delicious meal in your Green Room. A breakfast which surely catered for every taste, so much choice. We were looked after very well.
Laurette Joan
05 Apr, 2019
Wisbech, UK
Enjoyed Most
The location right opposite the Cathedral and old town
Michael
05 Apr, 2019
Buckingham, UK
Enjoyed Most
The location was great
Other Comments
The staff are friendly and the hotel is clean and well situated. The room and bathroom decor was a bit tired and shower head could not be angled and it soaked the bathroom floor during my shower. Evening meal was excellent food but let down with the length of time it took to serve it . We waited over 1 hour to be served our starter then a further 40 mins for our main course, this happened over two nights and we watched others in the room waiting the same length of time. Also my husbands starter was missing vital ingredients. We had two lunches in the bar area and these were served quite quickly and were tasty.
ANN
04 Apr, 2019
Malton, UK
Enjoyed Most
The Food was excellent.Good choices.
.
STEWART
04 Apr, 2019
WHALLEY, UK
Enjoyed Most
We enjoyed the view from the room and the en-suite was good. The meals in the Green Room were excellent just marred a little by very slow service.
Other Comments
There were insufficient sockets especially near the bedside tables to charge phones etc. More information on directions to the hotel and car park would be useful.
Brenda
04 Apr, 2019
Sheffield, UK
Enjoyed Most
The location is perfect for visiting the cathedral quarter. A short (but steep) walk down the hill to the town, though buses are frequent.
Other Comments
We booked a superior room but it was very tired and felt neglected. Pity as this hotel has always had high regard even when it was The Eastgate Hotel many years ago.
Staff were very helpful and having a car park was a bonus
Loraine
03 Apr, 2019
Sandbach, UK
Enjoyed Most
Location
Kathryn
03 Apr, 2019
Barnsley, UK
Enjoyed Most
Location is good for Cathedral and Castle
Other Comments
Food in restaurant was trying to be fancy and was dried out as if reheated and served tepid. Was not worth the price and if we didn’t have a Travelzoo deal we would not pay their prices for it. Staff were unable to describe some of the choices on the menu. Could be so much better. Breakfast was ok, typical self service buffet but cooked breakfast not hot or fresh.
Clare
02 Apr, 2019
Peterborough, UK
Enjoyed Most
Location and comfy beds
Other Comments
Lack of crockery and glassware when functions on. Breakfast on the Sunday morning was a poor service, not enough waiting on staff. Tables not cleared, food not replenished.
Jayne
02 Apr, 2019
Gresford, Wrexham, UK
Other Comments
Everything was good - room, staff and breakfast
Dr W P
02 Apr, 2019
Whitby, UK
Enjoyed Most
Location.
Other Comments
Staff at reception very good and helpful. Poor service in restaurant at breakfast.
Bar67 advertised food alternatives ie burgers, cocktails but could not provide these only al a carte hotel menu available.
MALCOLM
02 Apr, 2019
Stevenage, UK
Enjoyed Most
The food
Other Comments
Although the staff were friendly and approachable, Once or twice we had to ask for items that we had paid for or expected to be readily available.
Peter
02 Apr, 2019
Rotherham, UK
Enjoyed Most
The location very good indeed
Other Comments
It’s all good spot on breakfast
Robin
01 Apr, 2019
Leicestershire, UK
Enjoyed Most
The location was perfect with reasonable parking. The service from the two girls was excellent but the hotel needed more staff as it was not fair on these two girls.
Other Comments
The standard of our room. The shower would not work properly and took 40 minutes to fix and then it did not work properly. We were late going out but the Duty Manager said he would look for another room but thought he was full. He did not even have the courtesy to ring and say there were no other rooms available. We had a room above the wedding disco and the music was very loud but did end at 12.10. It would have made sense to have put wedding guests near the disco then it would not have disrupted their stay.
People were running around the corridors and banging doors till around 1.30 in the morning. They then started banging on the doors at around 7 in the morning and this was still going till 8 when we eventually got up. They were also shouting loudly at each other.
The pillows were rock hard so we did not get much sleep either.
As for breakfast the tables were no cleaned properly and crumbs and stains were left on them and this was at 9 in the morning. It took 30 minutes to replenish the orange juice. The cooked breakfast was mixed with the sausage and hash browns excellent. However the bacon was greasy, the fried eggs rock hard, the beans very runny with a strange amount of sauce and the tomatoes were hardly cooked. The croissants also tasted not fully cooked and had a very strange aftertaste and the coffee was undrinkable.
Also the hotel corridors had a very strange smell which was a little like water chestnuts in Chinese dishes and not pleasant at all.
Andy
01 Apr, 2019
MIRFIELD, UK
Enjoyed Most
Location
Paul
01 Apr, 2019
Grimsby, UK
Enjoyed Most
Location. Style of hotel
karen
31 Mar, 2019
Bradford, UK
Enjoyed Most
The excellent food in the Green Room Restaurant and the friendly service by Jason, Adam and Steph
Other Comments
The hotel is superb in terms of location, food and facilities - and the Travelzoo deal was fantastic value for money.
Jonathan
31 Mar, 2019
Saint Leonards-on-sea, UK
Enjoyed Most
Food
Other Comments
Location
Cora
30 Mar, 2019
Aylesbury, UK
Enjoyed Most
Fortunately reception staff offered us another room eventually after saying the hotel rooms were all booked. Reception staff on the whole were quite pleasant and helpful.
The Hotel is in a very good position and we were fortunate in getting a parking space.
Other Comments
Room; in need of refurbishment, not overly clean, bath was dirty no air-conditioning and the main window was sealed with paint and unable to be opened except with a crowbar !! the bathroom window opened about 3 inches. Overall a very unpleasant dingy room. We asked to be moved after complaining about it's condition. The reception area is in need of refurbishing, chairs were dingy and dirty, probably from overuse, not pleasant at all. Breakfast was reasonable but staffing was limited which affected attention to detail i.e. cutlery's limited and items on buffet not replenished unless customers asked.
Frank
30 Mar, 2019
Northampton, UK
Enjoyed Most
Location - straight across from Lincoln Cathedral, friendly helpful staff, lovely room.
Klaus
30 Mar, 2019
Coventry, UK
Enjoyed Most
The food was excellent
Other Comments
It was exceptional value for money
Linda
30 Mar, 2019
Bury Saint Edmunds, UK
Enjoyed Most
In a great position, bus stop right outside the hotel. Lovely view of the cathedral from the breakfast room. Very good choice at breakfast. Very pleasant and efficient staff.
Other Comments
We stayed in a superior garden view room so cannot comment on the standard rooms.
Rosemary
26 Mar, 2019
Scarborough, UK
Enjoyed Most
The fabulous breakfast
Other Comments
In a great location opposite the cathedral, friendly staff and wonderful buffet breakfast, great choice of hot and cold foods and good coffee
Mary
26 Mar, 2019
Birmingham, UK
Enjoyed Most
Was in a perfect position for the Cathedral and the Castle, which we had come to see. Couldn't have been better, thoroughly enjoyed our stay and looking to return soon.
Susan
26 Mar, 2019
King's Lynn, UK
Enjoyed Most
Breakfast
Daniel
26 Mar, 2019
Burton upon Trent, UK
Enjoyed Most
The meal in the green room
Other Comments
Location excellent
Jayne
25 Mar, 2019
Ossett, UK
Enjoyed Most
Service, cleanliness and location
Other Comments
From the moment we arrived until we left the staff/service was excellent. Special thanks to Mary who prepared our room for us.......it was spotless.
Tracy
25 Mar, 2019
Bedworth, UK
Enjoyed Most
Location and evening meals
MARY
23 Mar, 2019
Cambridge, UK
Enjoyed Most
Although we weren't given a twin room as requested on booking this was rectified when checking in and done pleasantly. The reception staff were really most welcoming.
Other Comments
A bit of a disappointment when having chosen our menu my husband was then asked to choose again as his first choice of 'main' had run out. This is after being told that our starters would be short of one item. Having said that, my meal was superb.
Suzanne
23 Mar, 2019
Bridlington, UK
Enjoyed Most
Pleasant and courteous staff.
Other Comments
Vegetarian first and second dinner courses in the Green Room grossly inadequate for adults.
Kulbir
23 Mar, 2019
CLEETHORPES, UK
Enjoyed Most
Excellent meal. Room with view of Cathedral. Excellent customer service from all the staff.
Other Comments
Breakfast was adequate to good. I was offered gluten free bread when I stated I was a celiac. However, there were only small jars of raspberry or strawberry jam. Surprised there was no marmalade or alternatives. The cooked breakfast was not labelled with allergen information. Also no yogurt which is often found at other hotel breakfasts.
Judith
23 Mar, 2019
Ilkley, UK
Enjoyed Most
Green House restaurant
Doug
22 Mar, 2019
Lytham St Annes, UK
Enjoyed Most
The situation & good car park
Other Comments
Disappointed in evening meal, service atrociously slow. Booked in for 7pm completed meal at 10pm. We had breakfast at 8am but food nowhere near hot enough, mainly because the heated trays & overhead heat bulbs, not capable of keeping food hot enough. Breakfast times 7am until 9am, I feel sorry for folk choosing to eat 8-30 to 9'ish
Roy
21 Mar, 2019
Earl Shilton. Leics.., UK
Enjoyed Most
Lovely view of the cathedral. Great room with a balcony.
Comfy bed.
Breakfast. Very relaxed and good food. Very helpful staff.
Other Comments
Evening food not very good value for money.
Staff were great and very helpful, especially the reception girls.
Hazel
21 Mar, 2019
Norwich, UK
Enjoyed Most
Excellent location. Room very good. Staff friendly.
Other Comments
We ate in The Green Room on one occasion. The food was very good but the service very slow.
Ann
20 Mar, 2019
High Wycombe, UK
Enjoyed Most
The 3-course evening meal was outstanding
Maureen
19 Mar, 2019
Barnsley, UK
Enjoyed Most
Very comfortable
Other Comments
Both the Dinner & Breakfast were excellent combined with very friendly and efficient staff
Allan
17 Mar, 2019
East Killara, NSW, Australia
Enjoyed Most
The staff were helpful and friendly, the room and hotel was comfortable and clean and the breakfast selection was very good. Great location next to the Cathedral and Castle, where there are a number of pubs, wine bars and restaurants within an easy walk from the hotel, with a selection of various cuisines at prices to suit most people and tastes.
Other Comments
A very enjoyable two night stay, which we found great value for money.
Audrey
17 Mar, 2019
Ormskirk, UK
Enjoyed Most
Food is amazing.
Other Comments
Ideal position, friendly staff and lovely food.
Ian
17 Mar, 2019
Barton-upon-Humber, UK
Enjoyed Most
The exceptional good food in the Green Room restaurant
Gaynor
17 Mar, 2019
Gainsborough, UK
Enjoyed Most
The staff couldn’t do enough for us
Other Comments
The room was lovely looked out onto the garden had a door and table n chairs. Comfy bed fab shower n toiletries
Tracey
17 Mar, 2019
Cottingham, UK
Enjoyed Most
Location is superb as was the staff. Yes the hotel is a bit tired but the deal on offer far outweighed this. The afternoon tea and evening meal was perfect but the buffet breakfast had been under the heating lights to long but I ask for a fresh batch which they did without a problem. Finally we had a great cathedral view room the bed was comfy and we didn’t hear a thing from other guests. Big thumbs up !
Gary
16 Mar, 2019
HullHull, UK
Enjoyed Most
The view is amazing and the food in the restaurant was fantastic.
Other Comments
Restaurant staff told us we could spend £25 on a range of courses anything over £25 to be paid for. We explained we were expecting a three course dinner all included but she insisted she was right. So we only ate 2 courses which came above £25. It took the shine off it a bit . On checking out we were only charged for drinks and not charged the "extra" on food so reception staff knew the correct details of the deal.
MARY
15 Mar, 2019
Wolverhampton, UK
Enjoyed Most
Food
vivienne
12 Mar, 2019
Stockport, UK
Enjoyed Most
location
Carlos
11 Mar, 2019
Cleethorpes, UK
Other Comments
fabulous hotel with some brilliant staff well situated opposite the cathedral
anthony
27 Feb, 2019
Matlock, UK
Enjoyed Most
Great location
Other Comments
Everything about the hotel apart from when we ate on Friday night in the restaurant, which was cold.
David
04 Feb, 2019
Sheffield, UK
Enjoyed Most
Location and food
Other Comments
It was such a lovely experience everything was great
Eileen
03 Feb, 2019
Coventry, UK
Enjoyed Most
We paid for an upgraded room and were very pleased with the result.
Other Comments
Very close to uphill Lincoln and a nice walk ìnto town or a bus stop outside the hotel.
Derrick
28 Jan, 2019
Louth, UK
Enjoyed Most
Position of the hotel. Lovely food in the dining room.
Other Comments
Would love to go back.
Brian
28 Jan, 2019
Fakenham, UK
Enjoyed Most
Excellent food
Peter
27 Jan, 2019
Retford, UK
Enjoyed Most
Had a fabulous view looking at Lincoln Cathedral
Other Comments
Very helpful and friendly staff :-)
bob
27 Jan, 2019
Chelmsford, UK
Enjoyed Most
Lovely hotel in a great location
It was a shame we were woken up by the fire alarm however this cannot be helped, still had a lovely break
Michelle
27 Jan, 2019
Sheffield, UK
Enjoyed Most
The location was amazing - literally right next to the cathedral. Pleasant and helpful staff
Other Comments
The en-suite was very chilly (no heating or heated towel rail and cool air coming out of the extract). The water in the shower was scalding and could not be adjusted, but there was a bath to use.
June
26 Jan, 2019
Solihull, UK
Enjoyed Most
The meal was excellent . Location fabulous and staff very helpful and friendly.
Other Comments
Rooms bit tired and bathroom had damaged shower that wouldn't switch off and temperature variations dangerous. Staff very helpful though.
heather
23 Jan, 2019
Little Ribston, UK
Enjoyed Most
Location to the attractions of uphill Lincoln can't be beaten
Other Comments
If you go out for the evening make sure the staff let you back in! Food very good for both evening meal & breakfast.
Karen
22 Jan, 2019
Lincoln, UK
Enjoyed Most
I love it, but was not happy this time.
Other Comments
Lack of mature staff. All staff appeared to be under 30years, trying to get them to understand that a blocked over flowing shower tray was dangerous and that I did not require a bundle of towels to mop up to stop me from slipping. Loved this hotel last time but was not up to standard this time.
M
22 Jan, 2019
Saltash, UK
Enjoyed Most
Good Location
Other Comments
Rooms need a little attention. Blocked sink and bath in the bathroom. Rooms a little souless
Matthew
21 Jan, 2019
Stratford-upon-Avon, UK
Enjoyed Most
Great location, v. friendly staff, comfy room, excellent breakfast!
Other Comments
Can't wait to return...!
SARAH
21 Jan, 2019
York, UK
Enjoyed Most
Fantastic location with views of Lincoln cathedral.
Other Comments
Some rooms still needed refurbishment.
Julia
20 Jan, 2019
Norwich, UK
Enjoyed Most
Well appointed room. Fantastic breakfast buffet. Good quality produce well presented. Staff efficient and courteous.
Janet
17 Jan, 2019
Mirfield, UK
Enjoyed Most
The location right next to the cathedral
Brian
17 Jan, 2019
Huddersfield, UK
Enjoyed Most
Convenient location good welcome, excellent restaurent
Other Comments
Very good package
Duncan
16 Jan, 2019
Chichester, UK
Enjoyed Most
Excellent location adjacent to the cathedral, with a large dedicated car park. Well trained, friendly staff. Comfortable rooms. Choices for dinner were interesting - very different from standard hotel fare - and all courses we had were very tasty.
Other Comments
Overall a hugely enjoyable experience and exceptional value for money.
Gordon
15 Jan, 2019
St Albans, UK
Enjoyed Most
Lovely quiet hotel and very friendly,
Other Comments
Just a little note about breakfast could be a little more choice with regard to fruit cereals and yoghurts etc
Joan
14 Jan, 2019
Doncaster, UK
Enjoyed Most
Great location. Friendly staff. Good dinner.
Other Comments
Good car parking.
Patrick
12 Jan, 2019
Wymondham, UK
Enjoyed Most
Enjoyed everything. Lovely staff, fantastic location, excellent value
Peter M
12 Jan, 2019
North Ferriby, UK
Enjoyed Most
Fantastic location
Other Comments
Great restaurant food and breakfast
Reuben
09 Jan, 2019
Brighton, UK
Enjoyed Most
Lovely view over the cathedral whilst having breakfast. Great location.
TRACY
07 Jan, 2019
Wetherby, UK
Enjoyed Most
Food was excellent
Patricia Jackson
07 Jan, 2019
Newcastle, UK
Enjoyed Most
Location
Alison
01 Jan, 2019
Leicester, UK
Enjoyed Most
Excellent breakfast
Michelle
01 Jan, 2019
Sutton-in-Ashfield, UK
Enjoyed Most
Very good breakfast
Other Comments
The hotel is old fashion and a bit funny old smell and they charge 5 pounds for car parking. We have a lot of free parking on the road around the hotel.
Nobuhiro
31 Dec, 2018
Sutton Coldfield, UK
Enjoyed Most
Good location, good parking, good food
Other Comments
Comfortable beds & warm rooms especially good on a cold winters day, lovely fluffy white towels
Food good at dinner altho quite salty. Some staff in dining room need a bit more training about what’s on menu & how to serve plates, overall most staff friendly
CATHERINE
29 Dec, 2018
SheffieldSheffield, UK
Enjoyed Most
Great location overlooking the cathedral
Ann
27 Dec, 2018
Bishop Auckland, UK
Enjoyed Most
location and ambience
Other Comments
The lack of food and service at breakfast time
christine
26 Dec, 2018
HALIFAX, UK
Enjoyed Most
The view of the cathedral.
The excellent breakfast
Other Comments
The staff were all pleasant and helpful.
The hotel had a lot of nice little touches which enhanced the stay.
Rob
20 Dec, 2018
Milton Keynes, UK
Enjoyed Most
Location - cathedral view from room
Mark
20 Dec, 2018
Altrincham, UK
Enjoyed Most
Santa fun run when we arrived...Castle adventure when lit up at night....walk down steep hill twice to lower town.
Andrew
20 Dec, 2018
Belper, UK
Enjoyed Most
Superb dinner
Linda
18 Dec, 2018
Peterborough, UK
Enjoyed Most
Everything
Other Comments
Thanks for a lovely stay and great food .
Heather
16 Dec, 2018
Chorley, UK
Enjoyed Most
The location
Carol
15 Dec, 2018
York, UK
Enjoyed Most
The quality of the hotel and the staff were very good. With a little more effort it could have been an even better stay.
Other Comments
The chicken was lukewarm at dinner! We had a £30 allowance each for dinner. The voucher and terms and conditions did not say food only. Therefore we should not have been charged for the wine ordered as part of the dinner.
John
15 Dec, 2018
Huntingdon, UK
Enjoyed Most
Location and the Christmas events
Fred
15 Dec, 2018
Wingate, UK
Enjoyed Most
Food delicious
anne
12 Dec, 2018
York, UK
Enjoyed Most
The evening meal was lovely
Suzanne
09 Dec, 2018
Burton-on-Trent, UK
Enjoyed Most
Service and location
Other Comments
The staff were very helpful especially the chaps who helped get the enormous amount of bird poo off our car after we parked under the tree!
Mandy
08 Dec, 2018
Ashby-de-la-Zouch, UK
Enjoyed Most
The location with rooms with cathedral views and the food.
Susan
07 Dec, 2018
Holmfirth, UK
Enjoyed Most
The location, food in the restaurant was excellent, breakfast was excellent. Cannot fault anything, we will be booking again in the new year.
martin
07 Dec, 2018
Huddersfield, UK
Enjoyed Most
Location
Other Comments
Meal in restaurant was enjoyable but not of quality I would expect for AA rosette. The general areas in the hotel were cold in temperature
julie
07 Dec, 2018
Peterborough, UK
Other Comments
Most days we arrived for breakfast at about 9.a.m. and the selection of fruit and cereal was limited. Whilst the staff were very pleasant when we asked for the above and crockery, perhaps they should have been a little more organised.
Carole
06 Dec, 2018
Solihull, UK
Enjoyed Most
Friendly and efficient staff. Location right next to the cathedral. Good dinner and breakfast.
Roger
04 Dec, 2018
Warwick, UK
Enjoyed Most
Cost and convenience to cathedral and small shops.
Barbara
04 Dec, 2018
Brentwood, UK
Enjoyed Most
Food and friendly staff.
Ian
02 Dec, 2018
Barton-upon-humber, UK
Enjoyed Most
The location by the cathedral and castle was perfect for our visit.
Other Comments
the corridors especially were on the verge of shabby but the room was ok.
Evelyn
01 Dec, 2018
Leamington Spa, UK
Enjoyed Most
Excellent meal
Other Comments
Great friendly staff
Tadeusz
30 Nov, 2018
Solihull, UK
Enjoyed Most
Restaurant
Charles
28 Nov, 2018
Halifax, UK
Enjoyed Most
The quiet room
Eileen
28 Nov, 2018
Droitwich, UK
Enjoyed Most
Location
Other Comments
Hotel was abit dated in parts but was very clean and the staff were very helpful and friendly
Jayne
27 Nov, 2018
Leicester, UK
Enjoyed Most
The location was perfect and room very good.
Susan
27 Nov, 2018
Thetford, UK
Enjoyed Most
The location .We had a beautiful evening meal
Other Comments
The waiting staff at breakfast were nowhere to be seen We had a long wait to order our coffee .The receptionist was delightful .I liked the fact the heating could be manually controlled.
helen
27 Nov, 2018
mexborough, UK
Enjoyed Most
The location cannot be beaten and the staff are friendly and helpful.
Other Comments
Most convenient location withing a short walk to the cathedral and castle. On site hotel car parking provides easy access.
Ian
27 Nov, 2018
Llandudno, UK
Enjoyed Most
The food in the restaurant was exceptional
Sarah
26 Nov, 2018
Northampton, UK
Enjoyed Most
Location and lovely warm rooms
Hayley
26 Nov, 2018
Boston, UK
Enjoyed Most
Fantastic location, and lovely staff.
Other Comments
I think the beds could do with being replaced, and possibly the breakfast room should invest in some white linen and new chair covers.
Karen
26 Nov, 2018
Reading, UK
Enjoyed Most
Location
Other Comments
Breakfast was always running out of things. Some staff were friendly, others not. Needs updating. Also needs a proper seating lounge area. And they will not check anyone in before 1400, even if the room is ready!!!
clive
25 Nov, 2018
EXMOUTH, UK
Enjoyed Most
View of Cathedral
24 Nov, 2018
Lincolnshire, UK
Enjoyed Most
Location
Other Comments
Breakfast very disappointing and not well organised
Anne
24 Nov, 2018
Halesowen, UK
Enjoyed Most
Position in town
julie
23 Nov, 2018
Loughborough, UK
Enjoyed Most
The staff were very friendly and helpful.Dinner was very good.
Other Comments
Hotel slightly tired in some areas but made up for by the staff and dinner.
Adrian
22 Nov, 2018
Sheringham, UK
Enjoyed Most
Breakfast was excellent
Other Comments
We had a problem with the room allocated being dusty and not cleaned efficiently, we complained and did get an upgrade which was a lot better. The staff were very good and helpful.
Rosalyn
21 Nov, 2018
Grimsby, UK
Enjoyed Most
food is brilliant, breakfast and dinner! view from breakfast room amazing would be worth spending £20 to book one of 3rd floor deluxe rooms at front which have balcony literally over road from cathedral. location is superb, 2 mins walk from castle and the hill so any good eating places and interesting shops
Other Comments
deals available direct from hotel much more expensive than via this site
Angela
21 Nov, 2018
Halesowen, UK
Enjoyed Most
great location green room restaurant food was very good and a good choice on menu
Other Comments
this is a very good 3 star hotel staff very friendly although service at breakfast on our first morning was a bit chaotic. The hotel was very busy but this should not have caused the problem of food and drinks running out.
Dinos
21 Nov, 2018
Enfield, UK
Enjoyed Most
The food was excellent
Margaret
20 Nov, 2018
Twickenham, UK
Enjoyed Most
Location. Food. Staff.
Other Comments
Very good value. Everything was delightful. Staff very helpful. Food splendid. Good location. Would definitely recommend.
Phil
20 Nov, 2018
KESWICK, UK
Enjoyed Most
the meal in the green room
Linda
19 Nov, 2018
Rainham, UK
Other Comments
Nice hotel in a great location.Staff were very friendly and helpful.Restaurant and food were excellent.
Piers
18 Nov, 2018
Horsham, UK
Enjoyed Most
Location.
Other Comments
Staff were lovely - especially the kind young lady on reception. Only little moan would be the air conditioning unit in the room needed a good Hoover out as was full of dust. Otherwise, everything else was great.
S
18 Nov, 2018
Norwich, UK
Enjoyed Most
We thought that the supper was delicious, the service excellent, the rooms comfortable and spotless and a beautiful view of the cathedral-perfect.
BEVERLY
17 Nov, 2018
York, UK
Other Comments
There's usually at least one small niggle when staying at hotels. Not on this occasion, everything was perfect. Can't wait, (but I'll have to), for this offer to be repeated.
Barry
17 Nov, 2018
Walsall, UK
Enjoyed Most
Dinner
and friendliness of all staff!
Charles
17 Nov, 2018
Chorley, UK
Enjoyed Most
The Centeral position
Paul
17 Nov, 2018
Burton on Trent, UK
Enjoyed Most
Lovely atmospheres. Nice quiet room and excellent breakfast. Close to cathedral and castle and accessible to all parts of lincoln
Patricia
16 Nov, 2018
Warwick, UK
Enjoyed Most
Lovely view of the cathedral with great access to both the cathedral and the castle within easy walking distance. Amazing selection of shops both at the higher level and also down at the bottom of Steep Hill! Good bus service from the centre on the 7,8 10, 11, 12 which drops you right outside the hotel.
Other Comments
We never managed to get the safe to work!
Myra
16 Nov, 2018
York, UK
Enjoyed Most
The view of the cathedral from the hotel are exceptional
Other Comments
The building is very dated. While most of the staff are very pleasant, they are overstretched. We waited 20 minutes for a coffee when we arrived and breakfast on the first morning was not very organised due to a lack of staff. I had to get up and find someone to ask for a pot of tea. Our table was laid but cups and milk were missing. Food was not replenished unless someone asked for something. It was less busy the following day and therefore service was better.
Karen
16 Nov, 2018
Westbury, UK
Enjoyed Most
Food and service exceptional.
John
15 Nov, 2018
Manchester, UK
Enjoyed Most
Staff were good, doing their job efficiently. Nice setting for the Hotel. Good room and facilities.
Other Comments
A tale of two dinners. 7.00pm evening meal we ordered one salmon and one steak meal. They arrived and the salmon meal was cold, it was returned and I carried on eating mine. The second salmon was also cold so that was returned, I carried on with my meal. Third time lucky by which time I had finished. So ended eating my meal on my own and then watched as my wife had hers. Not exactly a nice evening meal out.
Selwyn
15 Nov, 2018
Alfreton, UK
Enjoyed Most
Location, room, shower, breakfast, friendly staff
Jane
13 Nov, 2018
Tewkesbury, UK
Enjoyed Most
The superior room with a view of Lincoln Cathedral, and its location so close to the old centre of the city. The catering, both the dinner in the Green Room and the breakfast were very good - delicious. All staff - reception, catering, cleaning - seemed very pleasant and professional.
Other Comments
The room was clean and very comfortable, but the corridors smelt strongly of a cleaning agent which was a bit 'institutional'.
Claire
13 Nov, 2018
Newcastle upon Tyne, UK
Enjoyed Most
The meal in the restaurant was exceptional.
Beverley
12 Nov, 2018
Ossett, UK
Enjoyed Most
The view of the Cathedral from our room.
Other Comments
Excellent meal in the Green Room restaurant, My only slight negative was we felt that staff were a bit thin on the ground at both the evening & breakfast meals.
Roger
12 Nov, 2018
Lincoln, UK
Enjoyed Most
The position of the hotel is brilliant. Breakfast was fine. The staff are young helpful and friendly but seen to lack direction of any sort.
Other Comments
The food served in the Green Room was ridiculous. The menu was trying to be too clever. I was served a grissly steak with 9 large barely warm tomatoes. The starter of scallops was accompanied by a huge horseshoe of compressed pork. I am bewildered!
Dianne
12 Nov, 2018
Ipswich, UK
Enjoyed Most
The meal
Other Comments
The hotel in general was cold
Linda
11 Nov, 2018
Cleethorpescleethorpes, UK
Enjoyed Most
Good breakfasts, friendly helpful staff.
James
11 Nov, 2018
Northampton, UK
Enjoyed Most
attitude of staff
john
10 Nov, 2018
Norwich, UK
Enjoyed Most
It’s position and value for money dining
Rosalind
10 Nov, 2018
Birmingham, UK
Enjoyed Most
Excellent food
Christine
09 Nov, 2018
Darlington, UK
Enjoyed Most
The location was perfect!
Other Comments
Our standard room lacked a little on minor issues otherwise comfortable and reasonably clean and tidy.
ROBERT
09 Nov, 2018
Selby, UK
Enjoyed Most
The staff were helpful and friendly. Breakfast was excellent and our room warm and a good size.
Other Comments
We will be rebooking as we found the location good for visiting several tourist attractions close by.
mary
08 Nov, 2018
Scunthorpe, UK
Other Comments
Staff were all very helpful at all times
Barbara
07 Nov, 2018
Newcastle upon Tyne, UK
Enjoyed Most
location
Other Comments
The staff were friendly and helpful.
Helen
07 Nov, 2018
Newbury, UK
Enjoyed Most
The view and proximity to the castle and shops was however brilliant. The food on the night was very good, tasty, good quality, well prepared and staff capable and attentive, a pleasure compared to breakfast. Secure parking onsite at £5 for the night and day I feel is very reasonable considering other car park options nearby.
Other Comments
Unfortunately the carpets smelt terribly in the corridors and were very grubby, not in the rooms, but still very off putting. The Cathedral view superior room we had was very tired, lots of chipped paintwork and the toilet didn't flush well. Breakfast mediocre, understaffed and average quality, ordered eggs benedict which was forgotten first off, then when finally did come was on burnt muffins with no ham! I wouldn't want to pay £11 for it.
Peter
07 Nov, 2018
Anlaby, UK
Enjoyed Most
No need to use car or bus. Everything within walking distance.
Other Comments
Needs redecorating, but staff very pleasant and helpful. Food very good.
Robert
06 Nov, 2018
MiddlesbroughMiddlesbrough, UK
Enjoyed Most
Location and food
Other Comments
Evwning Meal in the Green Room was high quality and reasonably priced
Anthony
03 Nov, 2018
Scarborough, UK
Enjoyed Most
View from lounge
Other Comments
When s arrived our room was cold, radiator not sorking. Rang reception & they brought up a small heater. Took ages to get warm. Went for evening dinner at 8pm, could not get an earlier time. Both of us have digestion problems & need to eat earlier. Dining room was very chilly. Waited 35 minutes for starter, then another 20 minutes for many course & 15 minutes for dessert. The service was appalling. All the time we were getting colder as there was a cold draught coming in the door. Also my bank could of duck was very under cooked & inedible. I was offered something else but would take time to cook & I was not prepared to wait any longer. We complained to the manager but only got a very muted apology. Also complained about non-working radiator. This was put right by plumber lunchtime next day. This break was for a Wedding Anniversary celebrations & first day was ruined.
Roy
03 Nov, 2018
Colchester, UK
Enjoyed Most
Food very nice indeed, both breakfast and evening meal.
Other Comments
Room was a little tired looking, in need of a lick of paint here and there but was comfortable and clean. But at the price we paid there really are absolutely no complaints at all and we will definitely return in the future. Fantastic location, fantastic deal!
Steven
31 Oct, 2018
Barnsley, UK
Enjoyed Most
The view
janet
30 Oct, 2018
Ely, UK
Enjoyed Most
The evening meal and breakfast and view from the hotel
Irene
30 Oct, 2018
Leigh, UK
Enjoyed Most
view from window
CAROL
30 Oct, 2018
Matlock, UK
Enjoyed Most
food and location
Michael
30 Oct, 2018
Braintree, UK
Enjoyed Most
Lovely breakfast
Anne
29 Oct, 2018
Dukinfield Cheshire, UK
Enjoyed Most
The location was great, and the cathedral view room definitely did what it said on the can!
Jane
29 Oct, 2018
Derby, UK
Enjoyed Most
The excellent food.
John
29 Oct, 2018
Leek, UK
Enjoyed Most
The breakfast was great, one of the best I've had
Other Comments
Tea, coffee, water & biscuits in the rooms. Toiletries in the bathrooms.
Jacqueline
29 Oct, 2018
Doncaster, UK
Other Comments
Good location
Karen
28 Oct, 2018
Kettering, UK
Enjoyed Most
Great location....such good value for money....shower in room was great with lovely hot water. Great view of the cathedral...nice and quiet though....food excellant....yummy breakfast with ample choice and three choice evening meal included in the price.....whats not to like.....Thankyou.
Other Comments
Highly recommend for a visit to Lincoln.
THERESA
28 Oct, 2018
Gunnislake, UK
Enjoyed Most
Room and view
Other Comments
The hotel itself is well sited with excellent views of the cathedral from the front rooms which are spacious , well appointed and comfortable . Public rooms are also spacious and comfortable .
Breakfast room and breakfast OK . On the two evenings we spent in the dining room the service was so slow that we walked out after the second course (over two hours) on the first but managed to stay the course on the second . I have never spent so much time in a dining room ,
Fair to say the food was good when it finally arrived but the time of delivery was totally unacceptable .
Sylvia
26 Oct, 2018
Thirsk, UK
Enjoyed Most
Central location and floodlit cathedral opposite.
Enjoyed our dinner in Bar 67 (green room menu)
Other Comments
Pleased to find space in car park. Probably made all the difference.
Fred
26 Oct, 2018
Wokingham, UK
Enjoyed Most
The view of the cathedral
Other Comments
The diy attitude of many of the staff. The general unhelpfulness of some key staff, eg at reception. The lack of experience and training of many staff in the standards to be expected; the way to talk to customers and the indifference and general absence of managerial oversight of practice in and around the hotel. The couple next to us in the dining room were kept waiting for 55 minutes before receiving their starter course despite having arrived at the time scheduled by the hotel. No sign of any concern by the two young women serving in the dining room.
George
25 Oct, 2018
Lincoln, UK
Enjoyed Most
Situation just a rose from cAthedral
Just across from cathedral
Other Comments
Booked dinner timing in earlier phone call when arrived no record. Only had very early or late slots left.
Food was basic. Still frozen bread. Lukewarm mains. Evidence food frozen portions and reheating.
Neil
25 Oct, 2018
Maryport, UK
Enjoyed Most
Location excellent.
Deborah
24 Oct, 2018
Bingley, UK
Enjoyed Most
The two people i saw on reception were very pleasant, helpful and professional and the location of the hotel was good.
Other Comments
The hotel was very 'tired' and in need of updating, there was an unpleasant (disinfectant?) smell on the landing/in the room; the restaurant served poor quality - and cold - food, even after returning it for being cold, and the staff clearly had very little training, not knowing how to serve food or drink and leaving all the tables uncleared.
Martin
23 Oct, 2018
Hook, UK
Enjoyed Most
Location
Chris
23 Oct, 2018
Kendal, UK
Enjoyed Most
Location, quality of food at breakfast
Other Comments
Service at breakfast was very slow. Staff were very pleasant and working hard; just too few. Long wait for table, then for coffee.
John
21 Oct, 2018
West Wickham, UK
Enjoyed Most
Great location, food fabulous, rooms comfortable. Special thanks to Nicola and Melissa.
Other Comments
Staffing levels for breakfast weren't high enough for the extra guests generated by the Travelzoo offer, management should have foreseen this. However the staff did their absolute best in difficult circumstances.
Sheryl
21 Oct, 2018
Barnacle, UK
Enjoyed Most
Room with the view
ken
20 Oct, 2018
Pulloxhill, UK
Enjoyed Most
The room was good, as was dinner.
Other Comments
The breakfast in the morning however was totally chaotic. We were told to wait in order to be seated but there was insufficient staff to do this or to top up the buffet which was quickly exhausted.
Jeremy
20 Oct, 2018
Beccles, UK
Enjoyed Most
The evening meal was delicious, plenty and beautifully served.
Other Comments
We ate our meals overlooking Lincoln cathedral, floodlight in the evening. We parked up easily in their car park which is a little tricky as it’s on a corner on a one way system but we easily turned around. Once parked up we were able to walk to the cathedral and castle as well as steep hill and the shops so location excellent.
Gill
20 Oct, 2018
Derby, UK
Enjoyed Most
location, car parking
Other Comments
room was nice and warm on a cold, wet, windy end
Peter
18 Oct, 2018
Selby, UK
Enjoyed Most
Position. Close to the cathedral.
Olga
18 Oct, 2018
Stourbridge, UK
Enjoyed Most
Location. Fantastic view of Lincoln cathedral from the room. The food for the evening meal was superb.
Other Comments
They had not organised the staff very well at breakfast time. There was a queue for tables and almost no food. It was actually a fiasco. Hopefully, only a 'one off'.
13 Oct, 2018
Wellingborough, UK
Enjoyed Most
wonderful views of cathedral, comfortable room and breakfast!
Dr W P
13 Oct, 2018
WhitbyWhitby, UK
Other Comments
Wifi very poor to none existant
Neil
12 Oct, 2018
Warrington, UK
Enjoyed Most
Location, meals in restaurant very good
Janet
10 Oct, 2018
Ely, UK
Enjoyed Most
The food was exceptionally good
Sandra
10 Oct, 2018
Goole, UK
Enjoyed Most
Location
STEPHEN
10 Oct, 2018
Wakefield, UK
