San Francisco

Tilden Hotel

Travelzoo Staff

Why We Love This Hotel

  • Boutique hotel opened in 2016
  • Locally sourced food, furniture and artwork found throughout the property
  • Less than a 10-minute walk from Union Square’s upscale shopping and dining
  • The lobby retail bar offers an array of useful items for purchase

"Very nice staff. No AC in the room and the tiny Euro size bathroom was problematic. The old elevator was a hassle for anyone past the 4th floor. The associated restaurant was great and the location keen for SF."
8 Oct, 2019 - Seattle, WA, USA
See All 34 Member Ratings

Rooms & Rates

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Opened in October 2016, Tilden Hotel is steps from posh shops and restaurants and serves as a bridge between Union Square and San Francisco's up-and-coming Tenderloin district. Known as an artist’s enclave, the neighborhood maintains the gritty appearance of its rougher days but is experiencing a resurgence of galleries and studios. The boutique hotel’s 1928 façade was kept intact, while the building was overhauled from top to bottom. Open, airy spaces feature cherry wood walls, and the property embraces the local community by curating artwork, furniture and even minibar snacks from small Californian businesses.

The intimate property has just 118 rooms and suites, each featuring white walls with sharp, high-gloss black trimmings as well as handcrafted wood headboards and plantation shutters over the large windows. Modern amenities like iHome docking stations, free Wi-Fi, flat-screen TVs and minifridges come standard, as well as toiletries by Malin + Goetz and Marvis. Guests can choose between two double beds or one queen/king bed; for additional space, guests can upgrade to suites with second bathrooms and separate living areas with sofa beds. All accommodations feature keyless entry, allowing visitors to access their rooms through an app.

Guests can enjoy Equator Coffee as well as a slew of teas and breakfast pastries at the newly open Cafe at the Tilden. The Douglas Room, also open as of February 2017, is a cocktail-focused restaurant serving seasonal California cuisine to pair with craft spirits and liquors from across the globe. Room service is available from the restaurant. Guests have access to the hotel’s limited fitness center 24 hours a day, and the hummingbird garden found on the ground floor is a quiet retreat from the bustling city beyond the gate.


General Limited Fitness facilities are available.

  • Gym / fitness center
  • Pet-friendly
  • 100% smoke-free


  • 24-hour security
  • Concierge service
  • Shuttle service (fees apply)

Room amenities

  • Fridge
  • Iron and ironing board
  • Mini bar
  • Safe
  • Sitting area
  • Flatscreen TV


  • Internet access (fees apply)
  • High-Speed Wi-Fi (fees apply)


  • Luxury toiletries

Parking A Parking Fee of $50 plus tax, $70 plus tax for oversized cars per day applies and will be added to your bill at the hotel.  This rate is subject to change at the discretion of the property.
Local area parking is approximately $40 plus tax per night.

  • Parking (fees apply)


  • Accessible meeting room


Check-in: Standard Time is 3pm.
Minimum age required to check in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 12 or under stay free of charge when using existing bedding.
Extra beds are not available.
Cot available upon request: free of charge.
Extra guest charges will apply as follows:
US$20 plus tax per night for older children and adults.

Extra person charges will be added to your bill at the hotel.

Pets: Pets are allowed on request and will be charged at US$50 plus tax per pet per stay.
Maximum weight: 25 kg.
A refundable cleaning fee of US$100 plus tax, per stay will be charged upon arrival.

Maximum 2 dogs per room, combined weight limit not to exceed 50 pounds.  Breed restrictions may apply.

Fees: A resort/facility fee of US$29 plus tax, per night will be added to the total price of your stay upon check out.
Valet service fee: US$50 plus tax per night.
Valet service fee for oversized vehicle: US$70 plus tax per night.

This Amenity Fee includes:

  • Hot, fresh coffee and tea during your stay each day from 6:00 AM - 5:00 PM
  • Unlimited newspaper and magazine downloads from around the globe through PressReader*
  • High-speed Wi-Fi access
  • Board game rentals
  • Doggie welcome amenity and bowls
  • Discounts on museum tickets and to select area stores
  • Discounts on items in our retail center
  • Delivery fee waived when you order Brown-bag Room Service
  • 24-hour fitness room with a Peloton bike and a Concept 2 row machine
  • Yoga mats
  • Same-day garment pressing and shoe shine
  • Unlimited local calls
  • Store your bags before or after check-out
  • Holding of packages you have shipped
  • $10 Food and Beverage Credit in The Douglas Room

For same-day services, drop items off prior to 10:00 AM.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Limited Fitness facilities are available.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(34 Member Ratings)
Ratings & reviews reflect verified member feedback for Tilden Hotel (formerly the Hotel Mark Twain) (part of Point Hospitality) over the past 15 months.
3.7 Ambiance
3.6 Location
3.7 Rooms
4.6 Quality of Service
4.0 Value for the Money
Show Reviews
Enjoyed Most
Very nice staff. No AC in the room and the tiny Euro size bathroom was problematic. The old elevator was a hassle for anyone past the 4th floor. The associated restaurant was great and the location keen for SF.
David 08 Oct, 2019 Seattle, WA, USA
Enjoyed Most
No aircon. Not a four star hotel as listed. People at the front desk were nice but sloppily dressed (T-shirt, men unkempt shirts). I didn’t mind it just not as advertised and did not meet my expectations
Keith 06 Oct, 2019 Lewes, DE, USA
Enjoyed Most
It was a very nice stay we had, the staff was amazing very laid-back and easy-going took care of all of our needs, location was outstanding
Michael 06 Oct, 2019 DeLand, FL, USA
Enjoyed Most
Enjoyed the hotel but the water pressure was almost non-existent. Not sure if it is due to the hotel being very old or a problem.
Kristy 01 Oct, 2019 San Jose, CA, USA
Enjoyed Most
Once inside, it is a clean, friendly space. The rooms were small, but comfortable.
Other Comments
As soon as you step out the front door, you are surrounded by homeless people who are begging for money. It is next to a community home and it is very uncomfortable to be anywhere near the hotel.
Mary 25 Sep, 2019 Rockville, MD, USA
Enjoyed Most
Staff was very friendly
Other Comments
Windows didn’t lock in room..and we had to leave them open because room wasn’t air- conditioned— but the hotel just didn’t feel too secure Only one elevator-
Thomas 24 Sep, 2019 Theriot, LA, USA
Enjoyed Most
The hotel is beautiful and is very comfortable. I wish it was just in a different location
Other Comments
The location was not as I expected after reviewing the hotel website. I was concerned about my safety as I was walking from the BART station to get to the hotel.
Wendy 23 Sep, 2019 Sutherlin, OR, USA
Enjoyed Most
The location is close to the union square and financial district. However, it is surrounded by the homeless as well. The staff is very helpful.
Shen 22 Sep, 2019 Seattle, WA, USA
Other Comments
Beds were very comfortable and very quiet
Garrett 18 Sep, 2019 Los Angeles, CA, USA
Enjoyed Most
The hotel had a nice charm and the staff was very friendly and accommodating.
Other Comments
Noise level in rooms/poor quality of sleep due to thin walls. Location is misleading; The hotel is walkable to major attractions, but is located in an unsavory area. I felt uncomfortable walking to/from the hotel alone.
Rachael 17 Sep, 2019 Shingle Springs, CA, USA

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