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Hallmark Hotel The Queen, Chester

Member rates available
Jack Tonkin
Deal Expert

Why We Love It

  • This Victorian railway hotel's heritage is celebrated throughout -- look out for the reception desk made of antique suitcases, bar menus resembling train tickets and the chandelier in the lobby that includes the names of past queens
  • The King's Grill holds two AA Rosettes
  • Previous guests include Charles Dickens, Cecil Rhodes and Lillie Langtry
  • Chester Cathedral is a 10-minute walk away, and Chester Racecourse is 20 minutes' stroll away
  • Chester Zoo, with over 15,000 animals, is 10 minutes' drive away

95% (127 Member Ratings)

"Excellent value for money break. Good location, friendly staff"
15. Aug 2017
Rossendale, United Kingdom


Map & Directions

Hallmark Hotel The Queen, Chester has parking for £10 per night Mon-Thu and £15 per night Fri-Sun. Chester railway station is less than a minute's walk away and Liverpool John Lennon Airport is less than 40 minutes' drive away.

Rooms & Rates

Check Rates


Hallmark Hotel The Queen, Chester is filled with quirky features that reference its Victorian heritage -- look out for the reception desk made out of antique suitcases and bar menus resembling train tickets. There is also a chandelier in the lobby that includes the names of past queens.

The hotel is in the centre of Chester. Lonely Planet describes the city as "one of English history's greatest gifts" because of its medieval architecture and collection of Tudor- and Victorian-era buildings, all encapsulated by a red sandstone Roman wall.

The hotel is opposite Chester railway station, and a 10-minute walk from Chester Cathedral -- founded as a Benedictine abbey in 1092 -- where you can take a tour to the top of the bell tower for panoramic views of the city.

Chester Zoo, with over 15,000 animals from 500 different species including Asian elephants, jaguars and orangutans, is 10 minutes' drive away. 

Chester Racecourse, the oldest racecourse still in use in England, is a 20-minute stroll away.

One of the hotel's restaurants -- The King's Grill -- holds two AA Rosettes and serves locally sourced food. Breakfast is served in the Jubilee Restaurant and snacks are available in the Waiting Room Bar.

The hotel has secluded Roman-themed gardens, three bars, a fitness suite and free Wi-Fi.



  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Gym / fitness center
  • Restaurant
  • No pets allowed
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • Concierge service
  • Express check-in / checkout
  • Laundry / dry cleaning

Room amenities

  • Central heating
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Safe
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV


  • Complimentary Wi-Fi throughout


  • Hair-dryer
  • Bathtub (in some rooms)


  • Parking (fees apply)


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • Roll-in shower
  • Wheelchair accessible

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. Please check with the hotel.


Check-in: Standard check-in time: 3pm. Minimum age required to check in: 18.

Checkout: Standard checkout time: 11am

Children and additional guests: Infant's cot/crib are available, free of charge, for children aged 2 and under.
Extra beds are not available for older children and adults.

Pets: No pets allowed.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Dinner included in the Travelzoo Deal will either be served in The King's Grill or in the Jubilee Restaurant, depending on availability.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.

95% Positive
(127 Member reviews)
Ratings & reviews reflect verified member feedback for Feather & Co Ltd t/as Queen Hotel Chester over the past 15 months.
4.5 Ambiance
4.5 Location
4.3 Rooms
4.6 Quality of Service
4.5 Value for the Money
Show Reviews
Enjoyed Most
Excellent value for money break. Good location, friendly staff
Pauline 15. Aug 2017 Rossendale, United Kingdom
Enjoyed Most
The food
Tony 06. Aug 2017 Newton-le-Willows, United Kingdom
Enjoyed Most
The general ambience and the friendly staff.
Paul 05. Aug 2017 Liverpool, United Kingdom
Enjoyed Most
Absolutely fantastic stay all staff excellent
Other Comments
This hotel was pure perfection
mark 31. Jul 2017 Cleobury Mortimer, United Kingdom
Enjoyed Most
Friendly and attentive staff . lovely room.Evening meal and breakfast really good in a lovely setting.
sally 30. Jul 2017 Ludlow, United Kingdom
Enjoyed Most
Beautiful hotel, nice rooms and location was fantastic
Other Comments
Didn't receive our complimentary drink which was promised, not sure why but maybe it's because we didn't ask for it, however they know we booked from Travelzoo and didn't mention the nice welcome drink.
Neil 01. Aug 2017 st helens, United Kingdom
Enjoyed Most
Everything was great
Other Comments
Excellent location very helpful staff.
Paul 30. Jul 2017 Newmarket, United Kingdom
Enjoyed Most
Value for money
Other Comments
Beautiful room, quality food
Jill 13. Jul 2017 Brighouse, United Kingdom
Enjoyed Most
The service in the restaurants was brilliant as was the food. Hotel is in a great location.
Sinead 19. Jul 2017 Stoke-on-Trent, United Kingdom
Enjoyed Most
Other Comments
Excellent service
Fiona 24. Jul 2017 Holyhead, United Kingdom

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Hallmark Hotel The Queen, Chester