"We had a lovely couple of days at the hotel. Our room had a very comfortable bed and we made good use of the balcony overlooking the golf course in the sunny weather. Breakfast was delicious with a wide choice and good service. Our evening meal was also very good. The 20m pool has great opening hours and being able to swim there was a real bonus."
East Sussex National, which holds four AA Silver Stars, is around 10 minutes' drive from the South Downs National Park (an International Dark Sky Reserve) and the High Weald Area of Outstanding Natural Beauty, making the hotel a great base from which to explore their rolling hills and bustling market towns.
There are plenty of sites for history buffs to explore. In Lewes, which is 15 minutes' drive away, there is a ruinous Norman castle and a priory, as well as a Tudor house that belonged to Anne of Cleves. Battle, where the Battle of Hastings took place in 1066, is around 40 minutes' drive away, as is Brighton.
The Pavilion Restaurant has two AA Rosettes and serves a collection of dishes prepared with ingredients sourced from local suppliers. The Hunningtons Restaurant and Ryder Bar & Terrace is in the golf club house and serves traditional home cooking, light lunches and sandwiches. The Sussex Lounge has outdoor seating in the gardens or on the balcony terrace.
The health club offers aerobics classes (supplements apply) and its facilities include an indoor swimming pool, a spa pool, a sauna, a steam room and a gym. Horsted Spa has an aromatherapy room, a monsoon shower, a Jacuzzi, a steam room, a sauna and a relaxation room. Massages and exfoliation treatments are available at a supplement, but there is limited availability in the spa on weekends and treatments should be pre-booked. There are also two golf courses: the East Course and West Course.
Club Rooms have free Wi-Fi and private balconies overlooking the golf course.
Amenities
General
Infant cots / cribs
Bar
Extra beds / roll away beds
Fitness classes
Golf course (on-site)
Gym / fitness center
Hot Tub / Jacuzzi
Indoor pool
Restaurant
Sauna / Steam Room
No pets allowed
Spa
100% smoke-free
Services
24-hour front desk
24-hour room service
Beauty treatments / massages (fees apply)
Room amenities
Air-conditioning
Central heating
Coffee / tea-making facilities
Iron and ironing board
Safe
Flatscreen TV
Internet
Complimentary Wi-Fi throughout
Bathroom
Bathrobes
Hair-dryer
Bathtub or shower
Parking
Complimentary parking
Accessibility
Accessible bathroom in some rooms
Accessible meeting room
Accessible parking
Accessible path of travel
Accessible pool area
Accessible restaurant
Accessible spa
ADA compliant rooms
Facilities for guests with special needs
Roll-in shower
Wheelchair accessible
Policies
Check-in: Standard Time is 2pm.
Minimum age required to check in: 18.
Checkout: Standard Time is 11am.
Children and additional guests: Infant's cot/crib available on request, free of charge, for children aged 1 and under. This does not include breakfast.
Pets: No pets allowed.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(184 Member Ratings)
Ratings & reviews reflect verified member feedback for East Sussex National Ltd (t/a East Sussex National Resort) over the past 15 months.
We had a lovely couple of days at the hotel. Our room had a very comfortable bed and we made good use of the balcony overlooking the golf course in the sunny weather. Breakfast was delicious with a wide choice and good service. Our evening meal was also very good. The 20m pool has great opening hours and being able to swim there was a real bonus.
Other Comments
Highly recommended.
A J01 Jul, 2019Leatherhead, UK
Enjoyed Most
Excellent value for money, breakfasts are superb,restaurant meals a bit hit and miss
Stephen30 Jun, 2019Coalville, UK
Enjoyed Most
This was a return visit and was just as good as the previous visit.It is a beautiful Hotel,the rooms are large and have all you need.The food and staff were both very good.The drinks are a bit expensive,but I guess that's normal for hotels today.
john27 Jun, 2019POLEGATE, UK
Enjoyed Most
Marked improvement on menu choice well presented staff very helpful Manager was very helpful.
Other Comments
My husband choose the Dover Sole and the bone was removed at the table which was a nice touch worth trying this dish
carol22 Jun, 2019West Malling, UK
Enjoyed Most
Excellent location, nice and quiet and tranquil. Spa facilities really good.
Ron04 Jun, 2019Romney Marsh, UK
Enjoyed Most
Health club and spa
Other Comments
This place is one of my favorites. The pool is huge and the whole health club is clean. Fantastic gym too! The rooms are spacious with views over the golf course.
Madeleine04 Jun, 2019SeafordSeaford, UK
Enjoyed Most
Wonderful two day relaxing break and value for money. Restaurant and food excellent and the staff excellent and very friendly. Room with balcony a bonus.
Margaret28 May, 2019Sidcup, UK
Enjoyed Most
Spa facilities
Other Comments
Food at restaurant was a slight let down. When you have steak priced at £30 you expect it to be good. Unfortunately it wasn't seared on the outside but a medium brown colour. We sent it back and the 2nd time was the same.
Gerald22 May, 2019Windlesham, UK
Enjoyed Most
Location, cleanliness, food, Club-room.
Sheryl19 May, 2019Cardiff, UK
Enjoyed Most
Comfortable room with nice views over golf course. Also enjoyed the spa area.
linda19 May, 2019Brentwood, UK
Enjoyed Most
Amazing views across the golf course.
Other Comments
The size of the hotel made it lacking in ambience/atmosphere. The room cleaning staff were knocking on our door before check-out time and despite the 'Do not disturb' message on our room door on our day of departure.
Angela09 May, 2019CroydonCroydon, UK
Enjoyed Most
Everything
Ann02 May, 2019Mitcham, UK
Enjoyed Most
Food and views
Paula28 Apr, 2019Horsham, UK
Enjoyed Most
Beautiful grounds.Location to Brighton and Eastbourne.
Other Comments
Very enjoyable stay.A member of staff called ROSE was exceptional.
Kevin26 Apr, 2019Milton Keynes, UK
Enjoyed Most
Leisure centre was excellent
Madeleine26 Apr, 2019Epping, UK
Other Comments
A good all round experience and we will probably go again
alan18 Apr, 2019Ringwood, UK
Enjoyed Most
Location is great as is the gym
Other Comments
Service. There were no double beds. The staff culture is a bit seventies except the cleaners.
Simon18 Apr, 2019Southgate@london, UK
Enjoyed Most
The room
Andy17 Apr, 2019Southsea, UK
Enjoyed Most
The room looking out onto the golf course was lovely. Everything you would expect and more in the room. Bed very comfortable. Manager of restaurant went over and above to make our meal enjoyable. Spa being included was an added bonus. Pool etc brilliant. Will definitely revisit if similar deal available.
Other Comments
as above
Marie12 Apr, 2019Egham, UK
Enjoyed Most
very happy staff . beautiful room . receptionist brilliant.
Other Comments
Great swimming pool. lovely well cared for public spaces. beautiful grounds . a bit of a treat really.
jacqui05 Apr, 2019Hove, UK
Enjoyed Most
Everything under one roof
Other Comments
Staff are well versed in greeting people
ALLISON29 May, 2018Upminster, UK
Enjoyed Most
Everyone staff wise were so helpful
Excellent value for money. The spa facilities were good and the treatments were very reasonably priced too.
Other Comments
Once you have been there I'm sure you would like to go back.
I'm going to keep my eyes open for any further Travelzoo offers at this Hotel and spa.and will likely book for more of my family and friends to attend too.
Maureen03 Apr, 2019Weybridge, UK
Enjoyed Most
The ambience, everyone is so friendly and the hotel so accommodating
Other Comments
The bedrooms are spacious, beds are comfortable and the spa facilities superb!
Christine28 Mar, 2019Folkestone, UK
Enjoyed Most
It was a very relaxing place and the staff are super friendly.
Rose Emma03 Feb, 2019Seaford, UK
Enjoyed Most
Large hotel very good food.
Other Comments
Restaurant was absolutely freezing, unfortunately this made our evening meal far less enjoyable.
clair20 Jan, 2019Worthing, UK
Enjoyed Most
Everything
Other Comments
Thank you
Evangeline03 Jan, 2019Tenterden Kent, UK
Enjoyed Most
Staff were fantastic I'm disabled so use of pool sauna with my partner gave her a break we couldnt afford to stay somewhere like that unless the special deal rate was Christmas gift for my partner thanks to travelzoo and hotel we can experience sonewhere like this
Many Thanks plus helped my condition to relax
Dominic
Dominic30 Dec, 2018BASILDON, UK
Enjoyed Most
The whole experience.
A30 Dec, 2018Leicester, UK
Enjoyed Most
Everything:a lovely warm,spacious and comfortable room; very nice public areas;excellent accessible facilities;good food;friendly and very helpful assistance;lots of easy parking. What more could you want? A very well run hotel.Thoroughly recommend.
LOla18 Dec, 2018orpington, UK
Enjoyed Most
Total chilling
Kim18 Dec, 2018Hailsham, UK
Enjoyed Most
Quiet location. View over golf course & countryside. Spacious rooms.
Excellent spa. Sauna could have been hotter.
Other Comments
Room television not working. We were told of a problem in hotel & that engineer was coming next day. NOT GOOD ENOUGH, In view of size & status of hotel, he should have come there & then.
George13 Dec, 2018Hassocks, UK
Enjoyed Most
The rooms and the swimming pool
Jane27 Nov, 2018Bognor Regis, UK
Enjoyed Most
My wife of course.
Ian25 Nov, 2018Yeovil, UK
Enjoyed Most
All aspects except check out. Disagreement with reception staff.
Vivien25 Nov, 2018East Grinstead, UK
Other Comments
Bar drinks, including coffee, far too expensive £9 for 2 coffees.
24 Nov, 2018Eastbourne, UK
Enjoyed Most
The cleanliness,decor,large rooms overlooking the golf course and South Downs,Spa and pool and friendly staff.
Other Comments
A lovely hotel which had the most beautiful Christmas decorations.I was unfortunate enough to injure myself when the revolving door was apparently quicker than me and led to a cut on my arm.
The receptionist Andrea was excellent and patched up the cut and stopped the bleeding.She later followed this up to ensure I was ok.
Would my wife and I visit again, most certainly.
Well done east Sussex National
Derek23 Nov, 2018Ringwood, UK
Enjoyed Most
Big well appointed room with lovely view
Excellent pool and jacuzzi
Other Comments
On a Travelzoo Room, Breakfast, Meal and bottle of wine offer. We had a really enjoyable overnight stay. Lovely big pool as well. Only disappointment was that the offer didn't make clear that the choice of menu was very restricted. 3 very ordinary starters, mains and desserts to choose from. The food was good and well cooked but it was disappointing there was not a broader, more interesting selection.
Andrew20 Nov, 2018Crowborough, UK
Other Comments
Beautiful place, great views from balcony and dinner was amazing. unfortunately the customer service from the bar staff was not great and the breakfast was luke warm.
Anthony20 Nov, 2018Oxted, UK
Enjoyed Most
everything
Other Comments
super service - nice staff- gym good - pool area good - wife loved the massage - great food.
Glenn19 Nov, 2018Worthing, UK
Enjoyed Most
Excellent helpful and professional staff.
Other Comments
Spacious club rooms with very attractive views across the golf courses.
Staff were very helpful and certainly went the extra mile to make our stay as comfortable and enjoyable as possible.
David15 Nov, 2018Crawley, UK
Enjoyed Most
Lovely view over the golf course from our room, which was spacious. Staff very helpful, especially Andrea from reception. Food excellent. Would definitely return.
Other Comments
Lovely hotel, not too far from Brighton.
Stephen15 Nov, 2018Market Harborough, UK
Enjoyed Most
Fantastic luxury spacious room
Other Comments
Excellent parking facilities
Frank15 Nov, 2018Walton-on-Thames, UK
Enjoyed Most
Our room, location, service, Rachel our server top class. Breakfast excellent choice
Other Comments
Dinner standard menu - choice very poor - chicken, fish or vegetarian
brian09 Nov, 2018Kissimmee, FL, USA
Enjoyed Most
Staff very friendly. Room excellent. Like everything about the hotel.
Other Comments
We had a 2 course meal included in the price, which Offered a limited menu of 3 starters, 3 main courses and 3 desserts. The main course of chicken we both had was very good, but the last course of cheese and biscuits, was not good. 4 savoury biscuits each and 2 tiny bits of cheese and chutney. There was no stilton, just brie.
Rebecca09 Nov, 2018Saint Leonards-on-sea, UK
Enjoyed Most
Spa golf & 5* feel to the whole experience
Other Comments
Nice & Friendly staff, food excellent in clubhouse & restaurant.
Susan07 Nov, 2018Orpington, UK
Enjoyed Most
Swimming pool and location
Other Comments
Food very nice would have liked to be asked if we wanted more coffee at breakfast than having to ask ! But that’s a little niggle it did not spoil our stay
Lynda07 Nov, 2018Dagenham, UK
Enjoyed Most
The location was great and the hotel itself is nicely maintain and clean. The staff were really friendly and helpful.
Alvin05 Nov, 2018Carshalton, UK
Enjoyed Most
Everything was top quality; nothing was tacky.
Glenn03 Nov, 2018Eastbourne, UK
Enjoyed Most
Ambience
Lesley30 Sep, 2018Eastbourne, UK
Enjoyed Most
relaxing in pool area
Other Comments
Disappointing food quality at dinner
Lisa30 Sep, 2018Seaford, UK
Enjoyed Most
Good size rooms with great facilities.
Other Comments
Lovely room and excellent pool at a great price. Service could be more efficient in the bar and restaurant. Otherwise a lovely stay.
Lorna23 Sep, 2018Tunbridge Wells, UK
Enjoyed Most
The room was large and airy, the bathroom was lovely and the mattress was comfortable, but let down by poor pillows.
Other Comments
The service was very poor. When I asked the waitress for a cappuccino at breakfast she rolled her eyes and said yes in a way that made it clear she didn't really want to get it for me. At checkout the receptionist didn't ask if we enjoyed our stay, and seemed to be very bored with having to take payment and check us out.
In addition the cooked breakfast was dried out and extremely disappointing. I've had consistently better breakfasts at a Premier Inn.
Lastly the pillows were rock hard, meaning neither my husband nor I were able to get a good night's sleep. It's a shame they don't offer the same good night guarantee that Premier Inn do, I thought that a 4 star hotel would do better than this.
Judith15 Sep, 2018Leamington Spa, UK
Enjoyed Most
Balcony with lovely views and excellent sports facilities
Other Comments
Whilst I enjoyed my stay and thought it was good value for the amount paid with the Travelzoo offer, it wouldn't have been at the full price. Extremely limited menu for the inclusive evening meal and rather than having something we really wanted to eat, we both had to make do with what was on offer. Meal was disappointing.
Graham13 Sep, 2018South Croydon, UK
Enjoyed Most
First-rate,kind and helpful service.
Other Comments
All-round excellence. a really well-run hotel.
LOla04 Sep, 2018Orpington, UK
Enjoyed Most
Being upgraded t a huge room
Other Comments
West Course very challenging East was better.Overall apart from excessive drinks prices our visit was excellent.
Barry06 Jun, 2018Whitstable, UK
Enjoyed Most
Staff were most attentive, and the leisure team were most helpful to my visually impaired partner
Other Comments
We took our guide dog out on a unused part of the golf course and let him of the lead for a bit of freedom in the rough but the jobsworth green keeper made us leave the course, I can understand that he didn't want dogs loose on the course, but the part we were on wasn't part of any fairways or near any greens.
As there were no paths or walkways on the site we could use to exercise the dog it was not ideal for a guide dog.
Roger01 Sep, 2018Hornchurch, UK
Enjoyed Most
Quiet and peaceful, balcony an essential.
Other Comments
The restaurant serves very good food but the service is haphazard and not well managed. Each person seems to try their best but coordination and management are absent. Wine half way through our meal and trying to serve the main when the plates from the 1st hadn’t been taken away. Lovely food so....?
David31 Aug, 2018Camberley, UK
Enjoyed Most
Lovely room with great view. big bonus was the balcony, with table and chairs
tina28 Aug, 2018Hockley, Essex, UK
Enjoyed Most
Relaxing and pleasant viewing
Kenneth26 Aug, 2018Caterham , UK
Enjoyed Most
Everything, it is a beautiful hotel, the staff were good at their job and everyone was so friendly.
Other Comments
I would highly recommend it to anyone who asked.
Ian25 Aug, 2018Southampton., UK
Enjoyed Most
view
Linda25 Aug, 2018Worcester Park, UK
Enjoyed Most
Beautiful setting, peace and tranquillity.
Lesley23 Aug, 2018Southampton, UK
Enjoyed Most
Dining staff were very friendly.
Christine23 Aug, 2018South Croydon, UK
Enjoyed Most
no
Other Comments
when got to hotel they had over booked and had to put us in another hotel really bad as had book weeks before
michael21 Aug, 2018canterbury, UK
Enjoyed Most
All good. Staff excellent. Very clean, good food.
cecilia21 Aug, 2018Billingshurst, UK
Enjoyed Most
Peaceful and relaxing with good amenities
Other Comments
We were awoken both mornings around 5.30am by the grounds men mowing the grass on the course and found the set menu with the meal a bit limited.
Caroline16 Aug, 2018Chelmsford, UK
Enjoyed Most
Hotel room much nicer than expected, comfortable and really big with lovely balcony, most of the staff couldn't be more helpful
Other Comments
Spa and pool were great, would definitely go back.
Andrew15 Aug, 2018London, UK
Enjoyed Most
It was very clean and a lovely airy room the indoor pool and facilities were excellent. We had a lovely meal in the restaurant and Rose our waitress was really friendly and attentive
Helen12 Aug, 2018London, UK
Enjoyed Most
Room size and cleanliness. Dinner and breakfast was excellent. Use of the spa and health club. Relaxed atmosphere
David12 Aug, 2018Barking, UK
Enjoyed Most
Pool and sauna
Other Comments
Great location, a modern spacious hotel.
Keith11 Aug, 2018Carshalton Beeches, UK
Enjoyed Most
Location.
Other Comments
Spacious hotel,the swimming pool was excellent and friendly staff.
Cynthia10 Aug, 2018Arundel, UK
Enjoyed Most
This is a very spacious,light,smart, comfortable hotel in every respect. As disabled guests we were exceedingly well looked after,with great kindness by all staff,who seem exceptionally well trained. We will continue to go there on a regular basis.
LOla07 Aug, 2018Orpington, UK
Enjoyed Most
The views and our room
Elaine07 Aug, 2018Henfield, UK
Enjoyed Most
the rooms were large and clean with balconies that you could sit out and look across the golf course and the surrounding countryside.
Audrey05 Aug, 2018Wellingborough, UK
Enjoyed Most
Picturesque setting overlooking golf course - both room and restaurant. It was good to have a Club Room with a balcony. Indoor pool was great.
Other Comments
Our offer included B&B and one 2-course evening meal with a bottle of wine. We felt the choice of table d'hote was extremely limited and the lamb in my main course was of poor quality. However, the manager dealt with it very well when the issue was raised.
Katrina04 Aug, 2018Orpington, UK
Enjoyed Most
Evening meal
Other Comments
Would have been great to have a fridge in the room especially as it was very hot. Nice to have a cold drink on site, our room was 328 it was a long walk to the reception and bar.
Caroline04 Aug, 2018Cobham, UK
Enjoyed Most
Comfortable rooms and good breakfast
Other Comments
A great hotel for a base to tour Sussex
David03 Aug, 2018Newark, UK
Enjoyed Most
Nice breakfast. Dinner was good but not quite of the standard expected.
Other Comments
We were checked into a room that had not been made up. No sheets on the bed. The walls could have done with painting. The pool, steam room and sauna were great.
Generally, many dirty dishes around in public areas causing a lack of tables to sit at.
Michael03 Aug, 2018Westerham, UK
Enjoyed Most
Having the Pool and the Gym was great but the whole weekend was great.
ian01 Aug, 2018Ramsgate, UK
Enjoyed Most
Spacious rooms with good views over the S Downs
mr mj01 Aug, 2018londonLondon, UK
Enjoyed Most
Food and the views and friendly service
Rita30 Jul, 2018Holmfirth, UK
Enjoyed Most
The air conditioning and the grounds.
Other Comments
I would have no hesitation in recommending this hotel - it was excellent.
Gerard28 Jul, 2018Colchester, UK
Enjoyed Most
The hotel was very clean, the staff attentive and helpful and the rooms had all the facilities. However the only criticism we have is the quality of dinner in the Pavilion Restaurant. The menu was limited and not to everyone's' taste. We had to abandon our dinner and go and eat at the bar.
Shobha23 Jul, 2018Isleworth, UK
Enjoyed Most
Everything about it, very relaxing in lovely rooms, especially liked the balcony! Good value break all round.
Other Comments
Breakfast staff could have been more organised but didn't spoil the meal at all, food was good!
Betty19 Jul, 2018Eastleigh, UK
Enjoyed Most
Clean, well equipped rooms with great views over the countryside
Other Comments
Food was of average standard bearing in mind the cost
Tim18 Jul, 2018petersfield, UK
Other Comments
Good sized clean bedroom and bathroom, reasonable food and good staff.
Reception areas rather soulless
Pat18 Jul, 2018South Molton, UK
Enjoyed Most
Nice spa and swimming pool. Very relaxing and quiet. Good food.
Mark18 Jul, 2018Sevenoaks, UK
Enjoyed Most
Hotel is lovely. Room spacious and comfortable. No complaints. No body lotion in bathroom. Most hotels supply this. Very long walk to room
Other Comments
The food. Very little choice on 2 course menu. My partner had lamb and said it was very chewy. (Tough). I would have chosen lamb but the said it was spicy so had salmon. Was ok but veg doused in cinnamon Wine must have been the cheapest they could find. You can get a bottle of lovely Pinot Grigio in Tesco for £5. Breakfast was plentiful but tasteless.
Adrian18 Jul, 2018Borehamwood, UK
Enjoyed Most
Atmosphere , staff were brilliant , all staff from reception , restaurant , bar, cleaners and chef.
Food was excellent too. Hotel overall clean, welcoming with open arms and surrounding breathtaking.
Best Travelzoo offer I have had .
Other Comments
Overall brilliant . As above
Gita14 Jul, 2018London, UK
Enjoyed Most
Quite and peaceful
Other Comments
Staff need to be professional
MICHAEL12 Jul, 2018Mirfield, UK
Enjoyed Most
Setting and views were lovely. Room was very comfortable. Staff in the restaurant were helpful and well-meaning but rather inexperienced.
Other Comments
The lack of ambience and the food. The set meal was limited in choice and we found it unexciting.
This is the first time I have not been very happy with my travelzoo booking. Our last stay at the Moonraker Hotel was exceptional.
Gay12 Jul, 2018Twickenham, UK
Enjoyed Most
Everything...from start to finish it was amazing, way beyond our expectations.
Other Comments
Beautiful hotel, beautiful setting, lovely room complete with balcony! Super food. Wonderful staff, especially Rachel in the restaurant who couldn't do enough for us. Can't wait to go back.
Lee11 Jul, 2018Worthing, UK
Enjoyed Most
Relaxing.pool.
Other Comments
Send further offers please at this site
Derek07 Jul, 2018Deal, UK
Enjoyed Most
Everything about this hotel is great; lovely rooms, restaurant and grounds and the staff were without exception the nicest, most accommodating and professional team that we have come across. Thank you all we really enjoyed our stay with you.
Other Comments
Would have been lovely to have robes to use and a fridge in the room but other than that I can only say what a lovely hotel.
Eileen06 Jul, 2018Ilford, UK
Enjoyed Most
A relaxing evening with family - really enjoyed the swim
Peter03 Jul, 2018Woking, UK
Enjoyed Most
Surrounding views
Other Comments
Peaceful surroundings. Professional staff. Restaurant menu and food very good.
Janet30 Jun, 2018Emsworth, UK
Enjoyed Most
Views from balcony. Good swimming pool, sauna etc.
Other Comments
Staff at breakfast needed some training - mainly young boys who didn't seem to know what they were doing.
Also we had a 2 course dinner included but had to pay extra for vegetables (not all dishes included veg).
Kathryne29 Jun, 2018Godalming, UK
Enjoyed Most
The Ambience
Other Comments
Excellent food ,beautiful rooms,and loved the space and autmosphere.
john28 Jun, 2018Polegate, UK
Enjoyed Most
Room was lovely, food was good but a bit pricey. Grounds were nice and staff very good.
Other Comments
Elizabeth (may have been Beth) checked us in and she was extremely pleasant and made us feel very welcome.
Christine21 Jun, 2018Surrey, UK
Other Comments
Food was excellent but the travel zoo menu is very limited. You almost feel that those holding travel zoo vouchers are treated as second class.
Eddy21 Jun, 2018Deal, UK
Other Comments
All rooms no smoking, but the balcony around the edges has cigaret butts all round, and when the person next door, opens h the door and blows smoke out, it all seems to come into our room 330, not pleasant.
STEPHEN21 Jun, 2018Wroughton, UK
Enjoyed Most
Amazing location and spacious throughout; sofas in the vestibule and tables in the restaurant were
widely spaced which we really appreciate. Quiet in the restaurant, a welcome change from many hotels.
David17 Jun, 2018Ashford, UK
Other Comments
Found the Dinner Manager had a bit of an attitude when I had reason to make a complaint.
Vivien14 Jun, 2018East Grinstead, UK
Enjoyed Most
Lovely walks through the golf course. Such a peaceful place in the evenings.
Loretta11 Jun, 2018Whitehill, UK
Enjoyed Most
Impressive approach to hotel, impressive check-in area and rooms.
Scenic view over golf course from room balcony. Food and service excellent.
Other Comments
Swimming pool and gym complimentary to guests. Good parking area.
Christine09 Jun, 2018Broadstairs, UK
Enjoyed Most
Excellent service. My partner is disabled and I have mobility problems,so moving around is quite a challenge for us. Staff used a wheelchair to get him to and from our room and the restaurant. It was all done very cheerfully.
Other Comments
A very comfortable room with disabled facilities and a lovely view from a verandah. Nice food pleasantly served. Drinks a reasonable price. In general staff were very professional and have been well trained. Could not fault the hotel and its service.
LOla09 Jun, 2018orpington, UK
Other Comments
A very enjoyable stay the staff were very good but need more staff on reception as there was only one receptionist at most times. When we arrived we were kept waiting quite a while to check in which made us feel unwelcome.
Christine08 Jun, 2018Hornchurch, UK
Enjoyed Most
Excellent rooms, quiet and lovely location
Other Comments
Evening service was a bit chaotic, perhaps short staffed.
Noticed some diners had to wait a long time and also plates were not cleared in good time. Also not clear that Travelzoo people could also order from thr bar menu. Menu in main restaurant was only three choices per course but food was good.
alan06 Jun, 2018Great Missenden, UK
Enjoyed Most
The golf courses
Other Comments
Amazing upgrade on our room. They gave us a room that was almost as big as my house, and I'm not joking. Room 221
Richard06 Jun, 2018Whitstable, UK
Other Comments
We didn't know breakfast finished at 9.30 so barely got anything to eat as we arrived at 9.25 I think as a spa break 10.00 would be much better, some guests got no breakfast at all!!
Jan26 May, 2018Tunbridge Wells, UK
Enjoyed Most
Everything was excellent. My partner and I have serious mobility problems. The staff were not fazed by this and gave us tremendous support,including wheelchair service. The young man called Joe was especially helpful and kind. The room was spacious and comfortable and the bathroom was A1 for the disabled. The bedroom had a lovely balcony giving a very open outlook onto beautiful grounds.We have already booked other stays as this hotel will be up there among our very best favourites. The hotel is generously staffed and the young staff had obviously been very well trained to be welcoming and provide excellent,professional service. Overall,very impressive.
LOla25 May, 2018orpington, UK
Other Comments
the evening meal we both choose the pork ribeye was so raw unable to cut spoke to manager away from restaurant. So disappointing as it was the 5th time we stayed at east sussex national
