Stourport-on-Severn
£89 – Worcestershire manor escape with meals, 45% off
Hallmark Hotel Stourport Manor
The Deal
TOP 20 - Sells out quickly!
Save up to 45% on stays at Hallmark Hotel Stourport Manor, a Victorian country house hotel in Worcestershire. Overnight breaks are now £89 and include:
- Accommodation for two in a Classic Double or Twin Room, with full English breakfast and a drinks voucher each towards a pint of beer or lager, or a small glass of wine on arrival
- A 3-course dinner each from the Brasserie menu (supplements apply to some dishes)
- Late checkout until midday (worth £30)
- It's £99 for a Family Room and £109 for an Executive Room
- Multiple-night stays include daily breakfast and dinner
Why We Love It
- The hotel, which was once the home of prime minister Stanley Baldwin, is set in 23 acres of "attractive grounds" (The AA)
- There is a gym, outdoor tennis courts and a restaurant with a terrace
- Worcester, with its 11th-century cathedral, galleries and listed buildings, is 20 minutes' drive away
Overview
Hallmark Hotel Stourport Manor, a country house that was once the home of former prime minister Stanley Baldwin, is set in 23 acres of gardens on the edge of Stourport-on-Severn -- an inland port town built in the mid-1700s, where the Staffordshire & Worcestershire Canal meets the River Severn.
Kidderminster, where you can board a steam train on the Severn Valley Railway, is 15 minutes' drive away. The timber-framed Tudor buildings and Georgian architecture of Worcester are 20 minutes' drive from the hotel. You can visit the 11th-century cathedral to see the royal tombs and medieval cloisters.
West Midland Safari Park -- which is home to around 600 animals and has a drive-through safari, plus rides and attractions for children -- is 15 minutes' drive away, as is the Wyre Forest.
The hotel's facilities include a leisure club with an indoor swimming pool, a sauna and a poolside Jacuzzi, as well as a gym, a squash court and tennis courts.
The restaurant serves a brasserie-style menu of British classics and international cuisine. There's a terrace for al fresco dining, and a bar and lounge with a separate menu of light bites.
A few of the hotel's 72 bedrooms are in the original Victorian house, but most are in a modern building. Wi-Fi is free.
Amenities
General
- Infant cots / cribs
- Bar
- Newspaper / magazines
- Extra beds / roll away beds
- Gym / fitness center
- Hot Tub / Jacuzzi
- Indoor pool
- Restaurant
- Sauna / Steam Room
- Tennis courts
- Pet-friendly
- 100% smoke-free
- No elevator / lift
Services
- 24-hour front desk
- 24-hour room service
- Beauty treatments / massages (fees apply)
- Laundry / dry cleaning
Room amenities
- Central heating
- Coffee / tea-making facilities
- Flatscreen TV
Internet
- Complimentary Internet access
Bathroom
- Hair-dryer
- Bathtub (in some rooms)
Parking
- Complimentary parking
Accessibility
- Accessible bathroom in some rooms
- Accessible meeting room
- Accessible parking
- Accessible path of travel
- Accessible pool area
- Accessible restaurant
- Accessible spa
- Facilities for guests with special needs
- Roll-in shower
- Wheelchair accessible
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. Please check with the hotel.
Policies
Check-in:
Standard Time is 3pm. Minimum age required to check in: 18.
Checkout: Standard Time is 11am.
Children and additional guests: Infant’s cot/crib available on request in the Classic King or Twin Room only, free of charge, for children aged 2 and under. Please use the Special Requests field to request a cot/crib.
Pets: Pets are allowed on request and will be charged at £15 per night on checkout.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
When You Can Go
Sun-Fri until 31 Aug; +£20 Sat
Enjoyed This
(520 Member Ratings)
(520 Member Ratings)
"Location superb for visiting various attractions, very relaxed atmosphere and the staff very friendly and helpful"
Michael
19. Jun 2018
Exmouth, UK
Getting There
Kidderminster railway station is a 10-minute drive from the hotel. Parking is free.
Have a Question? Contact Travelzoo.
- +44 (0) 20 3564 9000 UK & Europe
- 1-877-966-0000 U.S. and Canada (toll-free)
- Email us
Customer Service available Mon-Fri, 8am-6pm
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Enjoyed This
(520 Member Ratings)
(520 Member Ratings)
Ratings & reviews reflect verified member feedback for Topland No 14 Ltd t/as Hallmark Hotel Stourport Manor over the past 15 months.
Show ReviewsHide all
Ratings & reviews reflect verified member feedback for Topland No 14 Ltd t/as Hallmark Hotel Stourport Manor over the past 15 months.
4.0
Ambiance
4.3
Location
4.0
Rooms
4.4
Quality of Service
4.6
Value for the Money
Enjoyed Most
Food
malcolm
19. Jun 2018
Melksham, UK
Enjoyed Most
Location superb for visiting various attractions, very relaxed atmosphere and the staff very friendly and helpful
Other Comments
Our room was at the end of what seemed to be an extension to the main hotel and there was a "musty, damp" smell on entering the corridor. The room was very "tired" in its appearance with the bathroom, in particular, needing some upkeep and real TLC. Also not having air conditioning either in the rooms or main part of the hotel meant it was hot internally and windows being opened dependent on others, making it uncomfortable particularly in the restaurant. In a 4* hotel one might reasonably expect air conditioning these days.
Michael
19. Jun 2018
Exmouth, UK
Enjoyed Most
There was aple parking space.
Other Comments
Restaurant service was a disgrace. from ordering our meals and wine we were left for fifty minutes before the starter was served I had request the wine again, it arrived half way through the meal. The main meal arrived some forty minutes later. Several items on the menu were unavailable.
My advice to all is do not stay at an Hallmark hotel.
Totally spoiled our anniversary meal.
Judith
16. Jun 2018
Neath, UK
Other Comments
rooms were not totally clean
Saptarshi
18. Jun 2018
Northolt, UK
Enjoyed Most
needed overnight stay as meeting old friends . stayed for 2 nights as there was a lot to do in the area. lovely break
maria
18. Jun 2018
Dunmow, UK
Enjoyed Most
the very friendly staff
kay
18. Jun 2018
Birmingham, UK
Enjoyed Most
as above
Other Comments
it should be explained to potential guests that they may have a room in the new part of hotel. we had a room in the old part [very nice] but would have been disappointed otherwise.
george
12. Jun 2018
Bristol, UK
Other Comments
Restaurant service and meals very slow to arrive, but lovely meal when it did arrive.
Moira
14. Jun 2018
Somerset, UK
Enjoyed Most
It was a new ce relaxing break and very good value for money.
Jennifer
13. Jun 2018
Cheltenham, UK
Enjoyed Most
the rest
John
05. Jun 2018
Presteigne, UK
Enjoyed Most
most things
Other Comments
EXCELLENT HOTEL BREAKFAST EXCELLENT EVENING MEAL VERY POOR VALUE wE WOULD USE THE HOTEL AGAIN BUT WOULD EAT OUT FOR THE EVEN ING MEAL
Peter
12. Jun 2018
Newport, UK
Enjoyed Most
Spa facilities
John
15. Jun 2018
Newquay, UK
Enjoyed Most
We enjoyed our stay very much indeed although just 1 evening, it is a very efficient and welcoming hotel, rooms immaculately clean,staff all smiles and helpful.
Other Comments
We would not hesitate to recommend Stourport Manor hotel as an enjoyable stay.
Vera
13. Jun 2018
Swanage, UK
Enjoyed Most
Food of the highest quality.
Lovely lounge and restaurant.
Staff friendly and excellent.only thing I missed
Other Comments
Only thing I missed was my Weetabix at breakfast.
Dennis
15. Jun 2018
King's Lynn, UK
Enjoyed Most
The staff were fantastic and the food was really good.
Wayne
04. Jun 2018
Slough, UK
Enjoyed Most
The bed was very comfortable. Food was great.
Lui
27. May 2018
London, UK
Other Comments
Nice location and a warm welcome. Comfortable bed. We had a suite in the old part of the hotel which was nice but a coat of paint would have made it better. The stairs to the bedroom were very steep and my husband actually fell! Food was very nice but dinner service slow. Checking out was rather abrupt! A smile or even eye contact wouldn’t have gone amiss .....
Hilary
30. May 2018
Hereford, UK
Other Comments
Room 70 quite claustrophobic small window behind bed, would not recommend, in eves so if you are tall definitely not for you!
Cheryl
04. Jun 2018
Camberley, UK
Enjoyed Most
Breakfasts
Angela
04. Jun 2018
Swansea, UK
Enjoyed Most
Food,room,staff and facilities
James
29. May 2018
Weston-s-mare, UK
Enjoyed Most
NICE PEOPLE AND STAFF AND FREE YOGA IN THE MORNING SPA IS GOOD.
Other Comments
THE FOOD WAS POOR AND LACKED DEPTH AND TASTE . BIT DATED AND THE ROOMS ARE NOT ACTUALLY IN THE MANOR. MORE LIKE A TRAVELODGE. Think it just needs a bit of an upgrade and food changing. ITS A OK STAY FOR A NIGHT
craig
31. May 2018
Manchester, UK
Enjoyed Most
well kept, good value, comfortable, helpful courteous staff
Angela
02. Jun 2018
SALISBURY, UK
Other Comments
Service for food at night a bit slow
Lorraine
03. Jun 2018
Bedworth, UK
Other Comments
Excellent customer service
Anne
30. May 2018
Torquay, UK
Enjoyed Most
Spacious restaurant
Other Comments
Bathrooms need updating.
Lisa
29. May 2018
Abertillery, UK
Enjoyed Most
Beautiful setting, great food floor bou
Other Comments
Floor boards very squeaky in room 59
Gillian
03. Jun 2018
ShipleyShipley, UK
Enjoyed Most
Friendly staff and value for money.
Gary
30. May 2018
Kettering, UK
Enjoyed Most
Great food
Andrew
30. May 2018
Cardiff, UK
Enjoyed Most
The spa staff and facilities were good. The staff were helpful and welcoming.
Other Comments
The service at dinner was slow and not professional. We waited for 45 minutes for a dessert while staff stood around and chatted to each other with no regards to their guests or their needs. We were not asked if we wanted more drinks or apologised to for the wait.
Naomi
03. Jun 2018
Saffron Walden, UK
Enjoyed Most
Swimming and gym
Other Comments
Dinner menu limited. No salads. Too many meals with chips.
Marjorie D
03. Jun 2018
Birchington, UK
Enjoyed Most
Good sized and well designed room with a comfy bed and good bathroom. Spacious restaurant with good quality food.
Brian
26. May 2018
Pontyclun, UK
Enjoyed Most
Evening meal
Other Comments
The room was spacious and comfy
Paul
16. Apr 2018
Sale, UK
Other Comments
Very small double bed
Very slow in restaurant due to low staff
Heather
23. May 2018
Chorley, UK
Enjoyed Most
Enjoyed the food and the pool and sauna facilities
Other Comments
No complaints, not a lot to do round Stourport on Severn but then as we went to relax it was very good for that.
Linda
24. Apr 2018
Newport, UK
Other Comments
Paid for room upgrade had to go up two flights of stairs second lot very steep and no lift. They should ask if ok with stairs when booking. My partner struggled with these stairs. Even worse when carrying luggage.
Patricia
22. May 2018
Monmouth, UK
Enjoyed Most
EVENING DINNER
colin
22. May 2018
Swansea, UK
Other Comments
The room (No 70) was classed as a Ex room but most of the area you cannot stand upright,no armchairs,but the only thing Executive was the King bed
John
20. May 2018
Melksham, UK
Enjoyed Most
food served and staff
Other Comments
Some areas are in need of some TLC but we had a good room and the standard was good
Jayne
06. Nov 2017
Rugeley, UK
Enjoyed Most
From start to finish we enjoyed the whole experience. The staff were all polite professional and smartly dressed. A great welcome even though we were early to book in and there was a wedding going on. Nothing was too much trouble for the helpful staff.
Other Comments
Very comfortable rooms and beds. Additional pillows already in the room. Tea and coffee facilities. Iron hairdryer and trouser press all provided as standard. We had meals in with the price and we enjoyed the breakfast and dinner immensely, we were offered a choice of time slots to suit us, great food selection and amazing service. A thoroughly enjoyable experience all round. We would definitely like to try this chain of hotels again, we would like to compare the service and quality to see if it matches?
JEANETTE
24. Apr 2018
Hampshire, UK
Enjoyed Most
Have been thinking hard, but still nothing!..
Other Comments
staff service at restaurant was not very good in general. The check in was not very welcoming either. Also we were on a 3 course inclusive dinner package, but was told at dinner at the time of signing the bill that there was a £23 per person allowance so we had to pay £15 extra. Had we known we probably would not have had dessert. The Travelzoo booking confirmation details does not state anywhere about the £23 allowance therefore very disappointed. The food was also not good at all and nor was breakfast. We have mentioned at check out about the 3 course package and they are looking into it. There is no mention of this £23 allowance anywhere on the Travelzoo booking at all. Overall it was not a good experience and very disappointed.
Laminn-Thaynt
25. May 2018
Uxbridge, UK
Enjoyed Most
Food and location
Other Comments
Staff and food excellent. Only thing missing was a heated towel rail in bathroom
Robert
25. Apr 2018
Nottingham, UK
Enjoyed Most
The great staff
clare
15. Apr 2018
Aldershot, UK
Enjoyed Most
WE enjoyed the dining experience there was a wide choice and the food was well presented and tasty
Other Comments
The staff were very friendly and obliging - was impressed on checking out (and checking in) asking if we required a hand with our luggage.
Deanna
26. Apr 2018
Alveston, UK
Enjoyed Most
Value for money
Other Comments
This is a hidden gem and the offer was extremely good value.I have commented to the hotel on the slight dissatisfaction with the service.
Rosemary
22. May 2018
Lostwithiel, UK
Enjoyed Most
The staff were trying to be very helpful
Other Comments
We booked anExecutive. Room only to find it was on the top floor of the hotel with no lift. When we went to the room not only was it up around 35 stairs but the bathroom was at a different level again down about 10 stairs. The fact the hotel is used by coach tours especially for older clients it seems foolish not to have a lift. Because of a visiting coach party we were asked to have dinner later as there were 42 people eating between 7-8pm ! Unfortunately my wife cannot manage all the stairs so In the end we were offered a double room on the ground floor which was tired and in need of redecoration.
Paul
27. May 2018
Exmouth, UK
Enjoyed Most
Excellent location the staff were very helpful and the hotel had good spa facilities. Another good deal from travelzoo.
Other Comments
At breakfast they had run out of porridge and no mixed berries. The selection of vegetables at the evening meal was not good (brocolli and carrots for the side vegetables) a different selection to what was already on plate would have been acceptable.
Elaine
14. Apr 2018
Solihull, UK
Enjoyed Most
Excellent location for exploring area.
Margaret
18. Apr 2018
Bampton, UK
Enjoyed Most
The pool was superb, the food was good, and the staff were wonderful
Patricia
09. May 2018
Bredenbury, UK
Enjoyed Most
Our room, the evening meal and the overall deal.
Other Comments
Staff were extremely helpful and courteous.
23. Apr 2018
Lester, UK
Enjoyed Most
it's not far from home but offers us a really nice break. AND they take dogs!
Other Comments
All very friendly staff. Pool and leisure facilities are great. Very comfy beds. We're regular visitors and enjoy it very much
Madeleine
23. May 2018
Malvern, UK
Enjoyed Most
Convienient location.
Other Comments
Grounds/Outside area needed attention.
Allan
15. Apr 2018
Plymouth, UK
Enjoyed Most
Meals
Other Comments
Very good, accommodating staff. Efficiently run in our experience.
Peter
18. Apr 2018
Norwich, UK
Enjoyed Most
location
Allan
23. Apr 2018
Norwich, UK
Enjoyed Most
Nothing
was a problem for the staff
Other Comments
Swimming pool use was a bonus
jackie
05. May 2018
Epsom, UK
Enjoyed Most
We had breakfast and evening meal here, both were very good - would have been excellent if the summer puddings weren't still frozen in the centre. Enjoyed use of the pool and hot tub
Other Comments
There appeared to be some confusion with reception and restaurant staff regarding the evening meal, and twice it was suggested to us that dinner was up to a value of £23.50 - whereas the original information, the booking information and the confirmation of what had been booked all stated a "three course dinner"
Karen
14. Apr 2018
Warwickshire, UK
Enjoyed Most
nice bedroom and great pool facilities
Other Comments
very poor selection of beers and quite expensive the hot breakfast was under a hot severy which dried out everything
bernard
09. May 2018
tiptree, UK
Enjoyed Most
Peace and quiet and the food was good
Other Comments
Pleasant staff
Jean-Anne
28. Apr 2018
Bicester, UK
Enjoyed Most
Very friendly staff, efficient & "Happy" & good Chef. Very enjoyable - Excellent value via Travel Zoo
Alan
25. May 2018
Solihull, UK
Enjoyed Most
Everything went perfectly
Kevin
06. Nov 2017
Barnstaple, UK
Enjoyed Most
Having pool facilities
Other Comments
The layout of the breakfast area was real good and it was help yourself spot on food real good
andrew
29. Apr 2018
Newport , UK
Enjoyed Most
Value for money as the price we paid included a very nice 3 course meal on the evening
Keith
30. Apr 2018
SolihullSolihull, UK
Enjoyed Most
The food was great, exceptional quality breakfast, good service good gym and changing rooms
Other Comments
Fantastic breakfast, lovely grounds
Nigel
17. Apr 2018
Stoke-on-Trent, UK
Enjoyed Most
Friendly staff
STEVEN
22. Mar 2018
Crewe , UK
Enjoyed Most
nice room great food lovely staff
Gill
09. Apr 2018
Tredegar, UK
Enjoyed Most
Pleasant staff and obliging.
Carol
19. Nov 2017
Stafford, UK
Other Comments
A 4'6" bed in a superior room made our stay very uncomfortable. The reception advised us on complaining that they had no 5 foot beds. The receptionist on leaving the hotel advised us that many of the superior rooms have 5 foot beds.
Kevin
07. Feb 2018
Nottingham, UK
Enjoyed Most
We had room service at dinner and it was very prompt and served by two very polite waitresses
Other Comments
Initial reception was poor. Breakfast was a shambles! In other hotels with a buffet, tea and toast is always served at the table. We were expected to not only queue for our cooked breakfast (they ran out of bacon and we had to wait for replenishments), but also to queue for toast, then join another queue for tea. As there were members of a coach party hogging both these, we decided just to eat our breakfast and leave! Very disappointing!
William and Vicky
20. Nov 2017
Bolton, UK
Enjoyed Most
The dinner experience on the Sunday evening. The meal was really wonderful. There was a large party of 23 in the room too, which made the atmosphere fun. My partner and I were given a drink on the house as it was a birthday celebration. Staff are professional given they are so young. Thank you.
Other Comments
I had phoned to ask for 2 rooms to be made up for me in the family room I had booked. This did not happen but the massive bed meant it was not too big a problem.
saroj
27. Mar 2018
Burton-on-Trent, UK
Enjoyed Most
SPA FACILITIES
Sue
14. Feb 2018
Reading, UK
Enjoyed Most
The Staff and the setting
Other Comments
There was a very relaxed atmosphere which we liked
Emmanuel
15. Oct 2017
Wellingborough, UK
Enjoyed Most
Service
Other Comments
Food dsiappointing
Jo
12. Nov 2017
Wolverhampton, UK
Enjoyed Most
It has the potential to be fantastic
Other Comments
Restaurant food evening and breakfast
chris
21. Feb 2018
London, UK
Enjoyed Most
Spa gym, and pool were great. Room,and grounds were good. Food was average, breakfast was good.
Other Comments
Pool and gym to open early on Sunday
SHIPRA
05. Mar 2018
Truro, UK
Enjoyed Most
Resturant
Narada
23. Feb 2018
Bristol, UK
Enjoyed Most
From beginning of our stay to the end, everything was very good. From are arrival and a lovely welcome from the receptionist, to the staff in the Restaurant efficient and friendly.
Judi
01. Apr 2018
Birmingham, UK
Enjoyed Most
The hotel was in lovely surroundings & my meal was very nice ...the room was also nice warm & comfortable
Other Comments
Absolutely no atmosphere. ..staff not particularly friendly & disappointed for no acknowledgment of our wedding anniversary even tho i contacted them to let them know
alison
20. Mar 2018
Southampton, UK
Enjoyed Most
relaxed, homely very good food, staff and value for money
ruth
10. Apr 2018
Longhope, UK
Enjoyed Most
The spa
Other Comments
Stayed the night of Mothers Day so the choice of evening meal was limited, the hotel having run out of all fish meals.
Melvyn
14. Mar 2018
Rugby, UK
Enjoyed Most
Was an absolute bargain. Enjoyed the food and drinks voucher also having use of the gym, pool, steam room etc..... staff very pleasant and helpful
Deborah
15. Nov 2017
Birminghamir, UK
Enjoyed Most
Location. Very friendly staff. Leisure facilities. Good clean comfortable rooms. Ease of parking.
Other Comments
Could do with quieting the central heating pipes, quite noisy. Menu choices were a bit limited. A few items not available off the menu
Mrs A M
29. Mar 2018
Cheltenham, UK
Enjoyed Most
The spa and the food.
Other Comments
Our room, number 43, had some damp/water damage to the ceiling which spoilt the ambiance of the room a little but we still had an enjoyable stay.
Mandy
16. Feb 2018
Swadlincote, UK
Enjoyed Most
Excellent value/ great food
Margaret
16. Oct 2017
Sutton Coldfield, UK
Other Comments
Some of the service in the restaurant was very poor which let down an otherwise excellent staff - reception was warm and considerate, cleaner friendly and thoughtful and one young man in the restaurant was efficient and informative. When the poor service (over 2 days as we always wait to see if this was “one of those blips” which can occur) reception was most apologetic and appeared sincere. On our return home the Operations Manager, Drew, phoned to follow up our report and sounded devastated at the information. For these reasons we would return again to Stourport Manor and give the restaurant another chance..
Christina
09. Dec 2017
Ledbury, UK
Enjoyed Most
Lovely bathroom well lit , also comfy bed.
Other Comments
The room was a bit too small.
Carol
17. Oct 2017
Caldicot, UK
Enjoyed Most
THE SPA
David
28. Mar 2018
Chichester, UK
Enjoyed Most
The comfortable clean rooms food room service and friendly helpful staff
Other Comments
Good location within a short drive to Kidderminster, or Stourport
Meirion
06. Mar 2018
Treorchy, UK
Enjoyed Most
Relaxed
Ian
05. Mar 2018
Luton, UK
Enjoyed Most
Helpfull staff nice grounds was a sunny day
Good experience
Other Comments
Good food good deal would go back
John
26. Mar 2018
Nottingham, UK
Enjoyed Most
The food was excellent and the room was comfortable and spacious. The staff were extremely helpful and the facilities excellent. I would definitely recommend the Hotel. Only negative comment would be that the temperature of the water in the swimming pool was very cool which spoilt the experience of an afternoon swim.
Ann
14. Feb 2018
Kettering, UK
Enjoyed Most
Lovely hotel. Good spa facilities. Restaurant serves lovely food.
Other Comments
Staff were very helpful. One in particular but I didn't get her name (shame)
Lynda
12. Feb 2018
Maesteg, UK
Enjoyed Most
lovely room, very clean
Other Comments
overall excellent, but the restaurant service was extremely slow, we waited 45 minutes for a cold starter and a further 40 minutes for a main course, didn't stay for the dessert (even though it was included in price, as it was too late!
lisa
13. Mar 2018
stourbridge, UK
Enjoyed Most
Location - with easy reach of Worcester, Birmingham city centre etc. - but at the same time providing a quiet and relaxing location.
Other Comments
Friendly staff. Good facilities.
Karen
23. Nov 2017
Neath, UK
Enjoyed Most
Food was excellent, staff were very attentive and pool with small paddling area was ideal for our little girl. Less than 15 minutes from West Midlands Safari Park and Wyre Forest which kept us busy. Will definitely return!
Michelle
23. Feb 2018
Nottingham , UK
Enjoyed Most
Breakfast
Other Comments
Bedroom lovely, bed not so comfortable.
Helen
28. Nov 2017
Stafford, UK
Enjoyed Most
Facilities and location perfect for our needs
Other Comments
Food and service really good bar no atmosphere but lounge ok
John
17. Oct 2017
Rippingale, UK
Enjoyed Most
We were booked in for one night to celebrate my husbands 70th birthday and enjoyed it so much we asked if we could stay another night which we did.
Other Comments
All the staff were very helpful and friendly. The leisure facilities were also good. All public areas were clean and very comfortable. Also the food was lovely.
Anne
10. Jan 2018
Warwick, UK
Enjoyed Most
The staff
Other Comments
Rather faded. Furniture and dining room basic. The chairs and carpet in the dining room were a dreadful match. The food was unexceptional- a somewhat underdone pork chop: tough salmon. Christmas decorations were poor. I’d rather not have any than a short twist of tinsel round the odd pillar.
Andrew
07. Dec 2017
Aylesbury, UK
Enjoyed Most
Standard of cleanliness throughout the hotel. Friendliness of all the staff. The high quality of food, both in choice and presentation
pat
13. Apr 2018
Broseley, UK
Enjoyed Most
Very nice place to stay! Highly recommended to everyone!
Other Comments
Thanks to all the staff members who made this stay so nice! Much appreciated and I wish you all Happy New Year!
andrew
31. Dec 2017
Saint Leonards-on-sea, UK
Enjoyed Most
The food was 1st class
angela
12. Feb 2018
Alfreton, UK
Enjoyed Most
A hotel with everything!
Other Comments
We were upgraded on arrival, all the staff were friendly & welcoming. The gym, pool & spa were of a really good standard for a hotel. Food was all delicious, my husband is gluten intolerant & his needs were all meet. We also went on a lovely walk on common opposite the hotel. We got a fab deal, really pleased...
Liz
02. Jan 2018
Gloucestershire, UK
Enjoyed Most
Evening meal, the good was excellent and the service was good.
The reception staff kindly moved us to a different part of the hotel as there was a wedding be held and they moved us to a quieter part away from the 'noise.
Other Comments
The room was clean but a bit drab.
Pat
08. Apr 2018
Nottingham, UK
Other Comments
We took are dog (pre-booked) and there was a little dog mat and 2 dishes in the room, some welcoming dog treats at receiption. All the staff were very welcoming to both us and the dog. With the swimming pool, sauna and steam room to use a great time was had by all.
Roger
25. Mar 2018
Docaster, UK
Enjoyed Most
Very good food and comfortable room.
Other Comments
Friendly staff, good location, very good food. Unfortunately, very poor service in the restaurant. There was a wedding on so we don’t think they could cope with the extra business.
Clifford
18. Feb 2018
Birmingham, UK
Enjoyed Most
Lovely food, good location and sport centre with pool.
Gregory
24. Mar 2018
Bristol, UK
Enjoyed Most
The food is very good.The leisure facilities are excellent.
Other Comments
Very good value break at a nice hotel.
Gregory
16. Feb 2018
Bristol, UK
Enjoyed Most
Exellent Food friendly staff and good clean Leisure facilities
Alan
24. Dec 2017
Torquay, UK
Other Comments
The only thing that let them down was the service at dinner. I wrote enjoy having a breather between courses but half hour wait between each course was even a long time for me.
John
13. Apr 2018
Burgess Hill, UK
Enjoyed Most
The warm friendly atmosphere
Other Comments
Lovely clean friendly place
Lynn
06. Apr 2018
Kingsbury, UK
Enjoyed Most
Lovely swimming pool. Food was good
Susan
07. Dec 2017
Herefordshire, UK
Enjoyed Most
Leisure club facilities, breakfast. Dinner was OK.
Other Comments
Our room on the first floor was very dark with half a window on one side instead of centre
Pradeep
13. Apr 2018
Farnborough, UK
Enjoyed Most
The staff were really friendly and the food was good. It was a very good value offer.
Other Comments
Most of the rooms are in an additional wing which is not very special (nothing like the lovely old building in the picture) and is showing signs of wear and tear.
Mrs Margaret
21. Nov 2017
Reading, UK
Enjoyed Most
Leisure club
Helen
19. Mar 2018
Andover, UK
Other Comments
the food at the evening meal was very poor portions not cooked very well
Ernest
09. Mar 2018
Belper, UK
Enjoyed Most
Excellent friendly staff, very good food, good bar. Warm rooms, very comfortable
Brian
25. Nov 2017
Pontypool, UK
Enjoyed Most
Hotel food was delicious, excellent Spa facilities, nice atmosphere and friendly staff.
Other Comments
We had late check out until noon. However, we we're disturbed several times by the housekeeper after 10 am, which spoilt my relaxation as she obviously wanted us out to clean the room and resulted us checking out earlier than planned.
Julia
29. Jan 2018
West Bromwich, UK
Enjoyed Most
King size bed was very comfortable However bathroom was tight for space Small bath All functional
Other Comments
Slow service in restaurant despite being quiet Only a few staff on covering bar & restaurant
Jenifer
20. Feb 2018
Rowley Regis, UK
Enjoyed Most
This was a lovely , relaxing overnight stop and very welcoming on a cold Winter's day. The staff were particularly praiseworthy.
Other Comments
could not fault the hotel in any respect
David
17. Dec 2017
Llandudno, UK
Other Comments
Staff in bar area and restaurant very unfriendly, unhelpful and quite rude
Robert
22. Mar 2018
Pontyclun, UK
Enjoyed Most
Lovely room.friendly staff.good food.....
Bev
13. Nov 2017
Coventry, UK
Enjoyed Most
Spa facilities
Other Comments
Menu needs revamping not a vast selection on their menu
sydney
17. Oct 2017
huntingdon, UK
Enjoyed Most
being able to go away together to a place we wanted to visit with a deal we felt was good value
Other Comments
while we wouldn't go back or recommend the hotel we would recommend visiting with the deal we had
Janet
09. Apr 2018
Bedford, UK
Enjoyed Most
Great overnight stay with a group of 7 of us. We really enjoyed the spa treatments and use of the spa facilities. Towels were provided but sadly robes and slippers were not. The massages were relaxing and even though our group arrived early at 2 pm we were allowed to use the facilities before check in at 3 pm. 3 course dinner, one drink and breakfast was included in our deal (for 6 people; supplement paid for the 7th) along with late check out. Really good deal for £89 per twin room (2 people) and £99 for a family room (3 people).
Other Comments
Staff were friendly and helpful, from making the initial booking and advising what rooms to book with Travelzoo deal for odd number of people, to check in (use of luggage room and being patient with us as we went back and forth forgetting various items for the spa - swim goggles, flip flops etc). Rooms were clean albeit a tad warm even with the window open (we stayed in early April). Shower had good pressure although would recommend adjusting the temperature before use as the shower head is fixed in place. Hartlebury Commons is opposite the hotel for a easy to reach place for an outdoor run/ walk or there is also a gym on site (we walked passed it but didn't use - it didn't look too busy). Spa changing rooms had good sized lockers and were clean. The spa included a small jacuzzi (fits about 5-6 adults), a sauna and steam room. There are only 3 lounge chairs and a few wooden seats, so it did get a little busy late afternoon. Overall, a great deal. Thank you.
Winnie
09. Apr 2018
Cambridge, UK
Enjoyed Most
Roaring fires
anna crooks
21. Feb 2018
Birmingham, UK
Enjoyed Most
The food was excellent, staff very good and attentive.
Other Comments
The bedroom window, (on the ground floor) was unlockable and draughty. My husband reshaped the catch to secure it so that we could leave our belongings safe in the room. It was zero degrees outside and the room was cold with no radiator on, combined with the window it was disappointing but everything else was fine. We reported this to the reception and hope they will ensure radiators are on before guests arrive.
Elizabeth
27. Feb 2018
Bristol, UK
Enjoyed Most
Very friendly and helpful staff. Very nice, quiet room in countryside hotel
Other Comments
Breakfast and dinner very disappointing. Poor quality food.
Nicky
09. Mar 2018
North Walsham, UK
Enjoyed Most
the price
eileen
13. Jul 2017
barrowford, UK
Enjoyed Most
Lovely site & grounds.
Staff generally very pleasant & helpful
gym & pool facilities appreciated
Other Comments
Wine glasses never appeared to be properly cleaned (e.g. Lipstick, clear smudges etc) both ones left in our room & also from the bar.
Staff/waiter training lacking (Tables not cleared between courses promptly &dishes stacked up particularly at breakfast). No dinner tablecloths?
This was our first Travelzoo experience ( of which we personally have had many ) where the payment wasn't taken 'up front' by the Hallmark. They accepted that the error was their mistake. We missed this point because our confirmation paperwork stated that the money had been taken & ,on checking our bank statement, before travel there was a very similar payment made to the same hotel last February for a similar amount so we had missed the point also. Your confirmation of booking paperwork confirmed that payment had been taken & was non refundable.
'Deal' Rooms , which we accept are located mostly at the furthest point of a hotel! But the room facilities were minimal, space very cramped, & bathroom barely adequ
Bruce
01. Aug 2017
Bournemouth, UK
Other Comments
We booked, and received confirmation, many weeks in advance having paid extra for an upgraded room. On arrival there was no booking made for us and then no upgraded room available. She said it was Travelzoo's fault - I have no idea whose fault it was! The manageress' initial remedy was to reimburse us for the upgrade with our extra payment of our £20. I declined as this was not satisfactory. She eventually "found" an upgraded room and still agreed to refund the £20 which we would receive on leaving. It took nearly one and a half hours to be shown to our room.
On leaving we were presented with a bill showing only £10 refund. NOT RECEIVED and No idea how it will be refunded or even the other £10! The manageress had disappeared on annual leave so we could not pursue our arguments with the receptionist
So, bad on arrival and bad on leaving. Travelzoo have been contacted already and have helped us in our redress.
All further comments below are notwithstanding these issues.
Clifford
15. Jul 2017
Worcestershire, UK
Enjoyed Most
friendly staff and relaxing spa facilities
Other Comments
some areas are looking a little tired and could do with a revamp
mandy
05. Jul 2017
Weston-super-Mare, UK
Enjoyed Most
Spa facilities ...hotel staff friendly and helpful
STEVEN
18. Oct 2017
Crewe , UK
Enjoyed Most
Spa, food, room,staff,grounds.
Other Comments
The guests in the room next door number 42? Very noisy banging doors. Woken in the night by a child. The child was screaming,crying & shouting NO.
I was very concerned. I used the phone to contact
reception twice.There was no reply.Eventually returned to sleep to be woken again at 7am. A group of men (fishing party) were smoking & laughing very loudly outside.We had the window open as it was so hot,even when closed we could hear them. We were told at dinner & other guests were too that we could use our restaurant allowance to include drinks.When checking out we were charged for drinks.
Helen Cave
28. Jun 2017
Birmingham, UK
Enjoyed Most
Efficient and well run but casual
Marion
26. Jul 2017
London, UK
Enjoyed Most
Having the pool and gym available
Other Comments
Very dated and we paid for executive and were a bit disappointed that the rooms looked nothing like the pictures on Travelzoo. Bed was tiny and bedroom on different floor to the bathroom, very impractical. Evening meal up to £50 was included but the food was very average.
Dawn
26. Jun 2017
March, UK
Enjoyed Most
A very peaceful and relaxing atmosphere.
Julian
11. Nov 2017
Northampton, UK
Enjoyed Most
Food
Trevor
25. Jun 2017
Cardiff, UK
Enjoyed Most
The room was good.
Other Comments
Lack of sleep for two nights. A party of children continually had a party both nights till the early hours of the morning. I complained 3 times and was told we are sorry about this. Alas nothing was done so just suffer and get on with it.
Selwyn
13. Jul 2017
Alfreton, UK
Enjoyed Most
Nice hotel with good facilities.
Other Comments
Let down a little by Weather spoon style dining
christopher
24. Jun 2017
Bakewell, UK
Enjoyed Most
The rooms were OK with a huge Queen size bed and a nice flat screen TV. Food was fabulous and staff very nice
Other Comments
The hot water was not on for 1 and a half days which was real negative . We could not shower or bath all day Sunday and until we checked out Monday.
michael
15. Aug 2017
Haverhill, UK
Enjoyed Most
Great service
Sarah
20. Jun 2017
Kingswinford, UK
Enjoyed Most
Clean, tidy room with comfortable bed
Catherine
13. Aug 2017
Manchester, UK
Enjoyed Most
Standard of accommodation, helpfulness of staff and general ambience
Other Comments
All staff very friendly, cheerful and happy!
Emily
30. Oct 2017
Gloucester, UK
Enjoyed Most
Superior room lovely. Good leisure facilities. Good evening meal .
Elaine
04. Jul 2017
Banbury, UK
Enjoyed Most
Everything especially the food would love a return visit, really good value for money, good offer
Other Comments
Good hotel, very friendly and helpful staff, good food and leisure facilities
Irene
29. Jul 2017
Wigan, UK
Enjoyed Most
Room food staff
mary
06. Jul 2017
Leighton Buzzard, UK
Enjoyed Most
The quality of everything, we couldn't fault anything. Highly recommended.
Other Comments
Barbour, a receptionist was exceptionally helpful to my wife who is disabled.
David
23. Oct 2017
Birmingham, UK
Enjoyed Most
Pool = good size
Jackie
27. Oct 2017
Reading, UK
Enjoyed Most
Friendly and efficient reception
Other Comments
Breakfast was poor.Staff completely unsupervised and therefore chaotic at times especially when several people trying to get a table.No cold continental choice,i.e meats,cheese etc.Ran out of pastries,coissants,coffee and plates and nobody prepared to refill the items.Restaurant too hot and uncomfortable.Shame because the rest of the facilities were good,however breakfast needs to be 1st class as this is what is remembered,hence poor feedback overall.3rd visit but this time means not again.
Richard
05. Nov 2017
Highworth, UK
Other Comments
The Brasserie restaurant is overstated. The food and service were good but a little pricey. The restaurant is not a brasserie it is a large room with typical hotel tables and chairs. Zero atmosphere.
Our Superior room was a bit stinky on entry, that smell you associate with a tired hotel room. Generally the hotel was clean throughout but the bathroom needed some maintenance eg rusty fittings and hopeless shower curtain over the bath/shower. Very helpful receptionist and good breakfast, pity they ran out of cups
Antony
09. Oct 2017
Kirby Muxloe, UK
Enjoyed Most
Being moved from room 69 to another suite. I have undergone recent heart surgery and room 69 is a room that does not take prisoners!
Michael
22. Jun 2017
Alfreton, UK
Enjoyed Most
The evening dinner was especially nice (I had Sirloin Steak which was lovely)
Debra
26. Jun 2017
ThatchamtHATCHAM, UK
Enjoyed Most
Enjoyed our stay very much
Other Comments
Hotel was lovely and the staff were professional and vey helpful
Louise
07. Jul 2017
Preston, UK
Enjoyed Most
All the staff were very friendly and helpful. Breakfast very good.
Other Comments
The deal you advertised regarding diner was an allowance of £23 per person towards dinner from the brasserie menu. We were a little confused on our first night when asked to sign for an added supplement as our meal didn’t go over the allowance. However on the second night the Inclusive deal was explained - three courses from the menu and anything * a supplement was charged, irrespective of whether it exceeded £23. A bit confusing so you may want to change the wording on your deal.
However we didn’t find their menu to our taste which is why we wouldn’t go back. Sadly these days fresh vegetables don’t appear on menus as customers seem to like burgers and pasta etc.
Gillian
12. Oct 2017
Saint Neots, UK
Enjoyed Most
Good pool and spa, very friendly restaurant staff.
Other Comments
Unacceptable extremely slow service in restaurant on first night. 3 hours for a 3 course meal. Poor communication as to problems in kitchen. We were told that as a result we would not be charged for wine . We made appointment to speak to hotel manager, who apologized for our experience. At this point we accepted explanation,however we were extremely unhappy that at checkout we were asked to pay for our wine from the first night as well drinks that were not our. This only added to this disappointing experience.
Keith
08. Nov 2017
Rugby, UK
Other Comments
Ill from food and service v late
Caroline
28. Oct 2017
Stafford, UK
Enjoyed Most
The facilities were very good swimming pool and Jacuzzi together with the free wi fi overall very good value.
James
10. Jul 2017
Great Yarmouth, UK
Enjoyed Most
Food excellent. Both evening meals & breakfasts. Staff very friendly.
Other Comments
Public rooms nicely decorated with plenty of chairs. Bedrooms rather dark and dreary.
linda
01. Jul 2017
Wirral, UK
Enjoyed Most
Relaxing stay. Good food. Nice surroundings.
Kathryn
26. Aug 2017
Liverpool, UK
Enjoyed Most
The food
Other Comments
Lovely hotel, food was fantastic and the spa and pool made it s lovely relaxing weekend
Colette
26. Jun 2017
South Wirral, UK
Enjoyed Most
Close to where we wanted to explore
Other Comments
Menu was a bit bland finally got a decent room but plumbing was very loud.
CARLA
04. Aug 2017
Colcheste, UK
Enjoyed Most
The reception and waiting staff were apologetic but there was nothing they could do. There were either too many people allowed to take up the offer or there was some kind of problem in the kitchen. We paid £89 to be tortured. We were not the only guests affected. There were young children who didn’t get their food till almost 10 o’clock. The Operations Manager wasn’t very interested, just said they were very busy and you had to expect to wait!
Other Comments
We waited one hour to get a table and then another hour for our food. We finally got some food at 10 pm..
Fenella
30. Oct 2017
Crowborough, UK
Enjoyed Most
Not really
Other Comments
The room and the food
Noel
25. Jul 2017
Droitwich, UK
Enjoyed Most
comfy bed
Other Comments
This is our 2nd time and on both occasions we were told that we couldn't check in until 3.pm and said that Travelzoo had got it wrong! as it states 2 pm check in on confirmation
Pamela
14. Jul 2017
Birmingham, UK
Enjoyed Most
The staff
Graham
27. Jun 2017
Norwich, UK
Enjoyed Most
Hassle free
Margaret
21. Jun 2017
west midlands, UK
Other Comments
Very tired and worn out in places, not least the room floor, it creaked badly...I wouldn't liked to have been in the room below! The package offered by Travel Zoo was very good value though.
Berisford
03. Nov 2017
Mansfield, UK
Enjoyed Most
Value for money as Travelzoo offer, thank you.
Other Comments
I booked for Thurs+Fri then plans changed so hoped I'd amended my booking for Fri+Sat but received no email confirmation, then plans changed again so I emailed to revert to original booking but again had no email confirmation so driving to hotel I was a bit anxious. However all was fine and when I checked out I was given a £20 refund as I had agreed to an upgrade for the Saturday but as I said, had no email confirmation so it was a pleasant surprise. Obviously I hadn't checked our account! The receptionist said plans do change so not to worry when I apologised. That is impressive. We had to ask for basic toiletries as none were left on the second day and we'd forgotten ours but again it was no problem. The food was good too, hot English breakfast.
30. Jul 2017
Cumbria, UK
Enjoyed Most
The complete package.
Other Comments
Excellent leisure facilities.
Sue
18. Aug 2017
East Riding of Yorkshire, UK
Enjoyed Most
friendly staff - good swimming pool ideal for children - good accommodation
Errol
23. Aug 2017
Huddersfield, UK
Enjoyed Most
The staff were extremely courteous especially BABOA who made us feel very welcome.
Other Comments
A VERY GOOD VALUE HOTEL, WILL CERTAINLY VISIT AGAIN
John
02. Nov 2017
Llanelli, UK
Enjoyed Most
Nice room and good food
s
24. Jun 2017
Coventry, UK
Enjoyed Most
Relaxing hotel, professional staff and good facilities
Other Comments
Good selection of dining menu choices
PETER
23. Jul 2017
WARRINGTON, UK
Enjoyed Most
The staff were so friendly and helpful. We really enjoyed the whole experience, the food was fabulous.
Other Comments
The room we were in did require some refurbishment, The bathroom sink was cracked and one of the light bulbs needed replacing. Because because we were with Travelzoo we were given a room in the annexe, but for the price we paid we thought it was very good value. The bed was enormous and very comfortable. Had we paid the full price we may have requested a better room, but overall we were very satisfied.
Linda
19. Jun 2017
Wigan, UK
Enjoyed Most
The Extra living room was amazing and the standard of the room was first class
Dave
03. Sep 2017
Southend-on-Sea, UK
Enjoyed Most
Everything.
Other Comments
Exceptional value for money. Great hotel. Wonderful setting. Good food and service.
Len
21. Aug 2017
Ashton-in-Makerfield., UK
Enjoyed Most
Food
Other Comments
Staff serving the evening meal were very professional and polite. The young person who served us was a credit to your hotel, unfortunately I did not get her name. She was young and had blonde hair in a ponytail.
christopher
20. Oct 2017
North Somerset, UK
Enjoyed Most
Lovely hotel and friendly staff.
Emma
21. Aug 2017
Halesowen, UK
Enjoyed Most
We enjoyed being able to take our two well behaved dogs with us although very expensive when staying for more than 1 night as the room is only properly cleaned once there should be one single charge as other hotels we have visited ..
Pearl
11. Aug 2017
Banbury, UK
Enjoyed Most
The food
Other Comments
Service poor, rooms a little tired, staff stretched. Photos on website very misleading!
Jayne
25. Jul 2017
Macclesfield, UK
Enjoyed Most
The staff were hard working, eager to please and very friendly. Hotel spotlessly clean and breakfast excellent.
Pauline
21. Jul 2017
Wrexham, UK
Enjoyed Most
THE LOCATION IS GREAT FOR WALKING, VISITING NAT. TRUST HOUSES AND THE SEVERN VALLEY RAILWAY.
Other Comments
THE HOTEL IS GREAT FOR COUPLES OR FAMILIES . THE GROUNDS ARE BEAUTIFUL.
LINDA
18. Aug 2017
Stockport, UK
Enjoyed Most
Great facilities and friendly staff
Mr Philip
30. Jul 2017
Burford, UK
Enjoyed Most
Hotel surroundings and gardens were good.
The staff were very friendly
Other Comments
The quality of the food was was very poor.
Chris
09. Nov 2017
Llandudno, UK
Enjoyed Most
It was good to get a great deal at a lovely hotel. Staff were very helpful in all areas. Great gym and pool.
Pauline
21. Jul 2017
Coleford, UK
Enjoyed Most
The staff were all very pleasant and extremely helpful, nothing was too much trouble
Joyce
17. Aug 2017
Loughborough, UK
Enjoyed Most
Service from staff was excellent. Large, comfortable clean room. Swimming pool.
Maureen
23. Jun 2017
Nailsworth, UK
Enjoyed Most
We just enjoy the location and hotel
Other Comments
The serving staff both in the bar and restaurant are friendly, welcoming and helpful.
Peter
10. Nov 2017
Smethwick, UK
Enjoyed Most
Hotel staff very helpful and informative re places to visit. Located n beautiful surrounds.
Other Comments
1 st night meal was excellent piping hot,tasty and excellent service.
Frederick
12. Aug 2017
Wakefield, UK
Other Comments
On the morning of the day on which we were due to arrive at Stourport Manor I received a telephone call to say that the hotel could not accommodate us and that they had booker us into a different hotel nearby.
Dorene
27. Jun 2017
Skipton, UK
Enjoyed Most
Pleasant staff, very clean, good food and lovely surroundings
Patricia
25. Jun 2017
Colwyn Bay, UK
Enjoyed Most
dinner and drinks included
Michael
21. Oct 2017
Dorchester, UK
Enjoyed Most
Super setting and ideal for walking.
Other Comments
The staff are, without doubt, exceptional. They are welcoming, obliging and extremely pleasant. They all wear a genuine smile !!
Keith
21. Oct 2017
AylesburyWendover, UK
Enjoyed Most
Comfort of room/friendliness of staff/ quality of breakfast.
Other Comments
Very good guest experience.
john a
19. Jul 2017
Nantwich, UK
Enjoyed Most
Nice hotel. Helpful staff. Good food. Enjoyable stay.
John
10. Aug 2017
Nailsea, UK
Enjoyed Most
The dinner was excellent, thoroughly enjoyable.
Other Comments
Bit surprised that quite a few people at dinner and particuly at breakfast came into the restaurant wearing shorts, towels over shoulders, trainers etc. I know there was a pool, spa, etc but would not expect to see that sort of dress in a very nice restaurant.
gloria
07. Oct 2017
Hinckley, UK
Enjoyed Most
Friendly staff
Other Comments
Food was great, room clean, comfy and equipped with all you needed. Spa facilities clean and staff helpful.
Lorraine
25. Oct 2017
Lincoln, UK
Enjoyed Most
The food and the hotel staff were very good
Other Comments
Althhough the hotel was in a nice village vicinity, it was quite easy access to the nearby towns
Brian
18. Oct 2017
WorcesterWorcester, UK
Enjoyed Most
nice staff
thomas
18. Jul 2017
Birmingham, UK
Enjoyed Most
Spa
Other Comments
This was a really good find. Some people thought it needed updating, but it was good value for our one night stay. The meals were well prepared, although it would have been nice to have an option of cold meats on the breakfast table, what was there was well prepared and presented.
colin
12. Jul 2017
Newbery, UK
Enjoyed Most
Staff were attentive and breakfast was brilliant.
Other Comments
Our bathroom was damp smelling but I'm sure they will be onto fixing this.
dayne
24. Jul 2017
Chichester, UK
Enjoyed Most
Friendly staff nice food. Good spot for visiting places.
Anne
20. Jul 2017
Ashbourne, UK
Enjoyed Most
Comfortable, quiet, good location.
Other Comments
Staff friendly and courteous. Good choice on evening menu. Plenty of choice at breakfast. Lovely food.
Meg
25. Jun 2017
Falmouth, UK
Enjoyed Most
Room, food and service
Mervyn
15. Jul 2017
Wokingham, UK
Other Comments
You do not ask about the restaurant and I have to say the food was not up to standard hence only 3 stars overall.
Michael
01. Nov 2017
Market Harborough, UK
Enjoyed Most
Good location and easily accessible from all major roads. Away from the main road so nice and quiet, lovely spa facilities. Good breakfast and most staff very helpful and friendly though one or two in the Resturant need some basic training in Service with smile and urgency.
Nijesh
02. Oct 2017
Isleworth, UK
Enjoyed Most
Leisure facilities
glenn
02. Jul 2017
Newtown, UK
Enjoyed Most
Excellent room and food at exceptionally good price
Alan and Pam
04. Jul 2017
Weymouth, UK
Enjoyed Most
Helpful staff
Michael
20. Jun 2017
Sunderland, UK
Enjoyed Most
Good location, staff were very helpful and friendly. Nothing was too much trouble for anyone.
Other Comments
We appreciated the free bottle of wine each day!
Donald
21. Jul 2017
Bournemouth, UK
Enjoyed Most
Great location, very good price.
Other Comments
Unfortunately, on this occasion there was a prom function which we were not made aware of. It was very noisy up until midnight. The shower was very difficult to use in room 41. Water coming from the shower and tap with different temperatures.
Clifford
02. Jul 2017
Birmingham, UK
Enjoyed Most
Really pleasant, friendly staff
Other Comments
I regretted having only booked for one night - time permitting would have happily stayed longer.
Margaret
02. Jul 2017
Minehead, UK
Enjoyed Most
Friendly staff. Lovely food and drink.
Debra
06. Jul 2017
Nelson, UK
Enjoyed Most
Super friendly staff
Barbara
09. Nov 2017
Northampton, UK
Enjoyed Most
The grounds staff and general feeling
Maureen
24. Jun 2017
Manchester, UK
Other Comments
Breakfast choices were varied and good. Dinner was disappointing as most dishes were accompanied by heavily "onioned" salads and few fresh vegetables. Not thrilled with this aspect having been with you to Deganwy "The Quay" and Deddington Inn in Cotswolds where dinner(s) were excellent.
Keith
23. Jun 2017
Nantwich, UK
Enjoyed Most
Good location for discovering the local area. Comfortable room, clean and modern.
Sandra
08. Aug 2017
London, UK
Enjoyed Most
friendly, well run hotel, with excellent facilities
Stuart
17. Aug 2017
Bracknell, UK
Enjoyed Most
The food was fantastic
Deborah
11. Jul 2017
Romford, UK
Enjoyed Most
The excellent food
Other Comments
Good spa facilities
Josh
14. Aug 2017
Birmingham, UK
Enjoyed Most
Leisure centre
paulette
02. Aug 2017
Birmingham, UK
Enjoyed Most
We had a nice stay
Other Comments
Great location and good value for money, the food was nice and staff friendly. Really good value for money
23. Jul 2017
Braintree, UK
Enjoyed Most
Had a lovely stay good food excellent accommodation
Other Comments
Lovely weejend
Gail
27. Jun 2017
Bromsgrove, UK
Enjoyed Most
Dinner
heather
02. Jul 2017
Southampton, UK
Enjoyed Most
Everything All staff, including cleaners, very friendly and helpful. Breakfast really good.
Michael
19. Jul 2017
Halesowen, UK
Other Comments
Portion of fish far too small
James
25. Oct 2017
Stafford, UK
Enjoyed Most
Value for money with vouchers for Brassiere.
COLIN
23. Oct 2017
Nottingham, UK
Enjoyed Most
The food was excellent, very helpful staff, the bed linen was clean as was the bathroom.
Other Comments
I thought the hotel was set in lovely grounds where I could walk/sit etc.
Leithan
20. Jun 2017
Bourne, UK
Enjoyed Most
Everything! Location, room, meals, leisure facilities all excellent.
Other Comments
Good staff.
N J
26. Jul 2017
Wallasey, UK
Enjoyed Most
The change of location. Meals prepared, served and cleared away. Not far from home for a short break.
David
30. Jun 2017
SOLIHULL, UK
Enjoyed Most
Food was lovely and the staff were very friendly
Zoe
19. Aug 2017
Mold, UK
Enjoyed Most
ThIs was a Travel Zoo deal and was excellent value. The evening meal and breakfast was very good. The grounds/gardens are lovely. My husband was disappointed as they had run out of cheese board (who runs out of cheese)?
Other Comments
We had a couple of hiccups re: rooms. First we were allocated a disabled room, then we moved to a room with a completely cracked sink, therefore I had wet feet when cleaning my teeth. We then had to move to a third room which was a family room, not necessary as the disabled room with a wet room wasn't. Not the end of the world but when we were only staying the one night it was very tiring and rather spoilt our relaxation.
Deborah
24. Aug 2017
Warminster, UK
Enjoyed Most
Dining
Other Comments
Hospitality was tremendous
Julie
06. Jul 2017
Swansea, UK
Enjoyed Most
Genuine friendliness of staff
Other Comments
Very good value for money
Brian
07. Jul 2017
Hemel HempsteadHemel Hempstead, UK
Enjoyed Most
Pool
Other Comments
Unfortunate lack of supervision in restaurant during evening meals. Small things , waiting for drinks ordered , wrong chips , wrong steak but same both nights . Pity as the food is great . One family walked out after waiting to long - not that busy either .
Peter
24. Oct 2017
Pershore, UK
Enjoyed Most
Relaxed friendly atmosphere.
janice
19. Aug 2017
Bromsgrove, UK
Other Comments
the star system not working for us! it was excellent holiday- all you had promised happened(the wine, the prices, the evening meal at £25 each)......superb breakfasts-lovely room(with king sized bed and bath)....thank you for it all....we`ll keep in touch! Paul/Diana hunt
Christopher
19. Aug 2017
Malvern, UK
Enjoyed Most
The room comfort, cleanliness and smart decor , nice food and friendly staff.
Anne
08. Aug 2017
Cardiff, UK
Enjoyed Most
Good food, evening and breakfast. Very clean and tidy.
Other Comments
The one negative was the Jacuzzi was out of service.
Rosemary
15. Oct 2017
Ludlow, UK
Enjoyed Most
The food the excellent spa facilities
Other Comments
Very friendly staff
Julie
26. Jun 2017
Margate, UK
Enjoyed Most
Food was very good ,the staff were excellent and it was altogether a very good stay
Christine
18. Aug 2017
Deal. Kent, UK
Enjoyed Most
The friendly and helpful staff and the choice and quality of the food
Other Comments
The hotel was spotlessly clean and comfortable
sheila
20. Jun 2017
Whitby, UK
Enjoyed Most
All of it, we had a fantastic weekend. Thank you
Janice
19. Jun 2017
Oswestry, UK
Enjoyed Most
Accommodation, friendly staff, lovely food, lovely setting, good leisure facilities.
Other Comments
Check in is 3pm, not 2 pm as shown on the Travelzoo confirmation, not a problem though
Carol
07. Jul 2017
Northamptonshire, UK
Enjoyed Most
Friendly staff and a comfortable bed.
Other Comments
The menu was limited. Had family visit for an evening meal and poor range and choice of food as a late sitting.
David
21. Jun 2017
Tiverton, UK
Enjoyed Most
A clean comfortable hotel in a lovely setting
Other Comments
We really enjoyed our stay and the evening meal was very enjoyable. However on collecting our plates from the main course we were not offered a dessert menu and had considerable difficulty making any eye contact with the waiting staff to facilitate this.
Carol
27. Aug 2017
Felixstowe, UK
Enjoyed Most
The staff were fantastic nothing was too much trouble, we enjoyed the facilities the hotel offered, it was a nice clean hotel, although rooms were very hot especially in the mini heatwave we had.
Other Comments
The gentleman who checked us in was exceptional made us feel important and welcome.
Christine
23. Jun 2017
Birmingham, UK
Enjoyed Most
Friendly staff, good food convenient location
C E
30. Jul 2017
Newmarket, UK
Enjoyed Most
comfortable beds and good food
David
27. Oct 2017
Brackley, UK
Enjoyed Most
All of it:the hotel,the food & the service.
GREVILLE
30. Jul 2017
LEAMINGTON SPA, UK
Enjoyed Most
Fantastic staff,all looked after us good food and a very clean hotel.
Other Comments
A great deal, with breakfast and dinner. And a very quiet bedroom. Many thanks to all the staff.
Steven
25. Sep 2017
Bicester, UK
Enjoyed Most
Great food, friendly staff. Loved the dog treats in the room and a water bowl for them. Couldn't fault the hotel
Helen
28. Oct 2017
Grantham, UK
Enjoyed Most
Friendly staff
Other Comments
Staff happy to accommodate our groups needs
Samuel
15. Oct 2017
Kempston, UK
Enjoyed Most
The friendliness of the staff. They were so welcoming and accommodating. That's the main reason I would revisit the hotel.
Other Comments
The only downside was the lack of options if you had a food allergy. The staff did their best to accommodate though. Also the shower in the room was hit and miss. We tended to get scolded by the heat of the water as it was difficult to adjust the shower and get the temperature just right! Apart from this, staff were incredibly accommodating and helpful.
Samuel
15. Oct 2017
Kempston, UK
Enjoyed Most
Good, peaceful location. Well appointed rooms. Staff were excellent, nothing was too much trouble. Excellent value for money
Maralyn
07. Jul 2017
Norwich, UK
Enjoyed Most
All of it
Trevor
13. Jun 2017
Winsford, UK
Other Comments
The relaxed style of the hotel
Alan
29. Mar 2017
Northampton, UK
Enjoyed Most
Pleasant surroundings, friendly staff, comfortable room & good food
Other Comments
Excellent travelzoo deal
Maureen
20. May 2017
Richmond, UK
Enjoyed Most
Value for money. Pool facilities. Friendly, helpful staff.
Other Comments
Rooms are rather dark, though no more so than many hotels. Shower was only lukewarm. Double bed in our room was a bit small and a bit too firm.
Nat
01. Jun 2017
London, UK
Enjoyed Most
Friendly staff
Other Comments
We had room 3, nice room but very close to reception, and early morning risers had to pass room, so no lie in
BRIAN
18. May 2017
Merseyside, UK
Enjoyed Most
Attentive.freindly staff
Other Comments
Pool area . Sauna and steam room all clean and in good working order ..seemed well run.
Breakfast and evening meals were of a good standard
STEVEN
04. Jun 2017
Crewe, UK
Enjoyed Most
The whole experience
Other Comments
Staff were friendly, efficient, very helpful. Our room was spacious, well appointed, very clean, comfortable beds.....really impressive. Your deal was amazing! Our complimentary bottle of wine was in our room before we were. Our evening meal was first class, great service & thanks to your 'allowance' didn't cost us anything!! Added to which we were given complimentary drinks because it was my birthday!! Travelzoo will be my 'go to' company for travels & holidays. Thank you
elizabeth
22. May 2017
newcastle under Lyme, UK
Enjoyed Most
Great food and surroundings. Pleasant staff too.
Mark
05. Jun 2017
Peterborough, UK
Enjoyed Most
Location and food
James
12. Jun 2017
Bolton, UK
Enjoyed Most
friendly staff, comfortable room and good leisure facilities
David
19. Jun 2017
Liverpool, UK
Enjoyed Most
Evening meal good.Excellent room.Staff friendly.
Frank
09. Jun 2017
Gilmorton, UK
Enjoyed Most
It was wonderful. Very clean.
Helen
05. Jun 2017
Solihull, UK
Enjoyed Most
Good food particularly breakfast
Other Comments
Clean plenty of hot water nice big bed
graham
01. Jun 2017
Birmingham, UK
Enjoyed Most
Good food
Other Comments
Good clean hotel with friendly helpful staff
Denise
07. Jun 2017
Pinner, UK
Enjoyed Most
The piece and quietness of its location yet only a short stroll to the town xx
Other Comments
Wished the swimming pool was open a little earlier or stayed open longer xx
Mark
11. Jun 2017
Walsall, UK
Enjoyed Most
Location. Friendly staff
Mark
12. Jun 2017
Walsall, UK
Enjoyed Most
Excellent facilities friendly staff
Darren
06. Jun 2017
Yeovil, UK
Enjoyed Most
Room food facilities staff
mary
06. Jun 2017
Leighton Buzzard, UK
Enjoyed Most
The ambiance of the hotel and the friendliness of the staff - very welcoming and enjoyable.
Other Comments
The staff were welcoming and couldn't do enough for us.
Barbara
06. Jun 2017
Grantham, UK
Other Comments
We stayed on a Travelzoo deal which is why it was value for money - otherwise the restaurant is over priced for the food they serve.
Jackie
30. May 2017
Orpington, UK
Enjoyed Most
No
Other Comments
Room outlook of pitched roof, disappointing housekeeping, drab public areas
Linda
22. May 2017
Market DraytonMarket Drayton, UK
Enjoyed Most
The room with lounge and bedroom areas
John
01. Jun 2017
Sale, UK
Enjoyed Most
Excellent value for the money, friendly staff and nice room. No negatives.
David
07. Jun 2017
Foulridge, UK
Enjoyed Most
Peaceful
Sandra
17. Jun 2017
Birkenhead, UK
Enjoyed Most
The whole experience
Other Comments
Friendly staff Very clean
Haydn
18. Jun 2017
Bangor, UK
Other Comments
The food. Staff were fine, but the food was awfull. Dried up,tasteless,not really edible. Would not go back there purely on that basis.
A
12. Jun 2017
Reading, UK
Enjoyed Most
Staff very helpful and friendly.
Sylvia
26. May 2017
London, UK
Enjoyed Most
Leisure facilities
ROBERT
31. Mar 2017
Winchfield, UK
Enjoyed Most
Not really
Other Comments
The hotel is in dire need of upgrading. The restaurant is more like a cafe than a restaurant. Nowhere near a four star, which we assumed they get because they have a pool and spa. This can be the only reason, as the rest of it is debatable three star maximum.
Lynne
09. Jun 2017
Nottingham, UK
Enjoyed Most
Very friendly staff, good food, nice location and convenient for visiting a lot of National Trust properties nearby
Other Comments
room 55 was a long way from the reception and dining areas - only complaint
Christianne
01. Jun 2017
Nottingham, UK
Enjoyed Most
The staff, and food
Michael
22. May 2017
Melton Mowbray, UK
Enjoyed Most
The staff were very friendly and helpful.
Janet
16. Jun 2017
Coventry, UK
Enjoyed Most
Excellent value. Good service. Pleasant stay.
Other Comments
Loved sitting in the garden drinking Pimms. More vegan choices on menu would be good.
Diane
27. May 2017
Liverpool, UK
Enjoyed Most
It was a lovely hotel. Location was perfect for visiting west Midland Safari Park.
we enjoyed the whole of our stay
Other Comments
the staff at the hotel were all efficient, friendly but professional. Food at restaurant was very good with good choices.
Lynda
22. May 2017
Barry, UK
Enjoyed Most
Very pleasant stay all roung
Other Comments
Room a little bit "tired"
Karyll
22. May 2017
Rochdale, UK
Enjoyed Most
Staff very friendly. Food very good
darren
05. Jun 2017
nuneaton, UK
Enjoyed Most
The staff were welcoming and the Travelzoo offer was good value
David
12. Jun 2017
Sutton Coldfield, UK
Enjoyed Most
Really lovely hotel. Very friendly staff and good value for money
Catherine
16. Jun 2017
Birmingham, UK
Enjoyed Most
Easy to park, lovely setting. Nice staff, nice areas to sit away from room.
Lovely puddings, and very friendly staff. Dining room chairs were really comfy.
Good bed, plenty of hot water, nice warm room. Very good breakfast.
Other Comments
Cobwebs in the room. The evening meal was disappointing, the bottle of wine was not offered, we bought our own. The salad had half its ingredients missing, the roasted squash was like eating an ice cube. The accompanying veg were not what the menu promised. Other diners were quite vocal about their poor meals.
Herb
27. Mar 2017
Daventry, UK
Enjoyed Most
Rooms were very comfortable
Geoffrey
15. Jun 2017
Ilkeston, UK
Enjoyed Most
Quiet location.
Ken
03. Jun 2017
Blackburn, UK
Enjoyed Most
The gym
Bernadette
12. Jun 2017
Warrington, UK
Enjoyed Most
Peace and quiet
Martin
10. Jun 2017
Swindon, UK
Enjoyed Most
Everything. The room, the food, the patience and helpfulness of staff. Indoor pool, bottle wine. Exceptional.
David
05. Jun 2017
SUTTON ON SEA, LINCOLNSHIRE, UK
Enjoyed Most
We enjoyed the food,the staff and service were very good.
Other Comments
The room had a tired and sorry look also kettle needed cleaning or replacing.
Glyn
04. Jun 2017
Abergele, UK
Enjoyed Most
Pool quiet and enjoyable
Other Comments
Breakfast was a little disappointing we asked for pouched eggs and when they arrived they were hard boiled we asked for them to be changed and when they arrived they were just the same as before,pastries rushed to be cooked and raw in the middle attention to detail just not good we had to wait for everything to be refilled
Shaun
31. May 2017
Nottingham, UK
Enjoyed Most
Fantastic atmosphere and lovely food
Nikki
27. Mar 2017
Hereford, UK
Enjoyed Most
The food was good quality and most of the staff were helpful. The financial contribution towards food and drink was most appreciated.
Other Comments
Good spacious car park. The nearby charming town of Bewdley is well worth a visit.
Martin
09. Jun 2017
FAREHAM, HANTS, UK
Enjoyed Most
We enjoyed all of it.
Amanda
05. Jun 2017
Shrewsbury, UK
Enjoyed Most
The food
Janice
03. Jun 2017
Blackburn, UK
Enjoyed Most
Ideal for a weekend away with interesting places to visit.
Other Comments
Staff very friendly and helpful. The hotel is located in extensive grounds and is "dog friendly".
Nicholas
05. Jun 2017
Market HarboroughMarket Harborough, UK
Enjoyed Most
Comfortable hotel with good staff service.
frank
18. Jun 2017
Deddington, Banbury, UK
Enjoyed Most
All of it, the place, staff and facilities were great. Have stopped at hallmark hotels before, but newer ones, we were in the original house which had charm.
Other Comments
Fantastic room, and deal. Thank you
Steve
31. May 2017
Stonehouse, UK
Enjoyed Most
Facilities and staff were excellent
Other Comments
We had a thoroughly enjoyable visit making the most of the facilities, tennis footgolf,pool and steam room. Staff were friendly and efficient.
Nicola
11. Jun 2017
Lutterworth, UK
Enjoyed Most
The Food
David
02. Jun 2017
London, UK
Enjoyed Most
Location, facilities, food.
Ambience
Carla
17. Jun 2017
Frodsham, UK
Enjoyed Most
Atmosphere, lovely, relaxing romantic.
Other Comments
Slightly disappointed that the bed wasn't quite a double bed, caused some conflicts in the night,fighting over space.
Staff were very friendly and food was brillant (even if they did lose our reservation and we had to wait for a table). Unfortunately we didn't make it to the pool as we arrived after work and headed straight to the west Midlands safari Park the following morning.
rachel
12. Jun 2017
Caldicot, UK
Enjoyed Most
The facilities were great. The setting lovely. Th meal yummy. The staff were all very helpful and polite.
anthony
05. Jun 2017
Llanidloes, UK
Enjoyed Most
Location and room
Other Comments
Room and staff were great
David
15. Jun 2017
Camberley, UK
Enjoyed Most
The spa facilities, accessible room and the food.
Other Comments
Friendly staff and warm pleasant environment.
Julia
30. May 2017
West Bromwich , UK
Enjoyed Most
Location for our plans was excellent.
Staff were very welcoming, and helpful.
Other Comments
The indoor pool, jacuzzi, sauna were all organised and staffed.
The pool could be viewed from a bar in thr spa which we found to be an excellent idea and facility
Alan
27. Mar 2017
Caernarfon, UK
Enjoyed Most
Great location and lovely hotel, food and staff...
Other Comments
Really good value with great facilities...
Linda
27. Mar 2017
WARRINGTON, UK
Enjoyed Most
The staff were excellent, especially Laura who helped us at meal times.
Other Comments
The food standard was very poor on two of the three nights we stayed.
Charged for items we did not receive.
Robert
02. Apr 2017
Pencoed, UK
Enjoyed Most
Relaxing watching the rugby in the bar
Other Comments
Staff were friendly. The food was lovely. Nice clean and well decorated bedroom and bathroom. Good pool, jacuzzi and sauna.
Nicola
12. Jun 2017
Lincoln, UK
Enjoyed Most
Helpful and personable staff. Professional and helpful at all times.
Other Comments
Very pleasant stay. Good food at evening meal and breakfast choices.
Alison
22. May 2017
Wirral, UK
Enjoyed Most
Erm... staff tried their best.
Other Comments
Quality of hotel and restaurant
Sreeni
05. Jun 2017
Manchester, UK
Enjoyed Most
Warmth and friendliness of staff.
Outdoor terrace.
Other Comments
Clean but in need of an update - stained decor and elderly, damaged furniture.
Justine
01. Jun 2017
Stoke-on-Trent, UK
Enjoyed Most
Friendly staff in all departments. Use of pool
Other Comments
Good choice of food
Peter
27. May 2017
Pershore, UK
Enjoyed Most
Accommodation
RACHEL
09. Jun 2017
Northampton, UK
Enjoyed Most
Everything really, excellent staff, comfortable room, good food and of course excellent value for money.
Richard
01. Jun 2017
Lincoln, UK
Enjoyed Most
The staff were amazing, so friendly, welcoming and helpful! the hotel was comfortable, relaxing and spacious. The food was tasty with a lot of choice for all and excellent value for money!
Other Comments
Very family friendly!
Bibi
06. Jun 2017
Birmingham, UK
Enjoyed Most
The room and the evening meal.
Ann
01. Jun 2017
Wirral, UK
Recently viewed deals
Recently viewed deals
Browse our collections
Popular pages
£89 – Worcestershire manor escape with meals, 45% off
Top 20 Deal — Sells Out Quickly