San Francisco

Hotel Diva

Travelzoo Staff

Why We Love It

  • Less than two blocks from Union Square and less than 10 minutes on foot from Market Street -- two of the city's main shopping zones
  • Guests highlight the friendly staff and moody rooms
  • Great transit connections for exploring: within a couple blocks of the cable car to Fisherman's Wharf, the streetcar to the Castro and the BART train to the airport
  • The central location draws lots of tourists, though street noise does sneak into rooms at most hotels around here

"Sexy chic" -- Fodor's
88%
Enjoyed This
(92 Member Ratings)
"It was easy to get to and from places, very central"
Janise
29. May 2018
Long Beach, CA, USA

Map & Directions

The Powell Street BART station is less than 10 minutes by foot from the hotel. Guests can take BART to get to San Francisco International Airport or Oakland International Airport. 

Rooms & Rates

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Overview

San Francisco's Union Square earns its reputation for being a major shopping hub with flagship stores like Saks Fifth Avenue, Neiman Marcus, Macy's and Nike -- all within walking distance of Hotel Diva. BART, cable cars and buses are all within a couple blocks of the property, granting access to other areas of the city. It's a lively area, and street noise sometimes follows you back to your room, so it's best to pack earplugs.

Outside the hotel, walk along the "Diva Sidewalk of Fame," which displays signatures of celebrity guests. Rooms are modern and moody, though dimly lit and can be a bit small -- common in this part of town. All rooms have air conditioning and windows that open for some fresh air. 

An evening happy hour serves free Cosmopolitan shots from 5-7 p.m. Delicious Mexican food can be found at Colibri Mexican Bistro, located in the lobby of the hotel. Room delivery can be ordered from 11 a.m. until 10 p.m. Inquire when booking about pet-friendly rooms, additional fees and certain restrictions. On-site valet is available for $55 per day. 

From the press:
  • "Favored by mid-budget fashionistas and traveling club kids, industrial-chic Diva's stainless-steel and black-granite aesthetic conveys a sexy urban look" -- Lonely Planet
  • "Many guests have commented positively on the rooms' cool decor, cleanliness, and comfortable beds, but have been unimpressed by their small size" -- Oyster.com

Amenities

General The gym / fitness center is off site.

  • Infant cots / cribs
  • Bar
  • Gym / fitness center
  • Restaurant
  • Nightlife / entertainment
  • Pet-friendly
  • Extra beds (fees apply)
  • 100% smoke-free

Services

  • 24-hour front desk
  • Concierge service
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Business center

Room amenities Some rooms offer ceiling fans.

  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Safe
  • Sitting area
  • Flatscreen TV
  • iPod/iPhone docking station

Internet

  • Wi-Fi in guest rooms (fees apply)
  • Wi-Fi in public areas (fees apply)
  • High-Speed Wi-Fi (fees apply)

Bathroom

  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower

Parking

  • Valet service (fees apply)

Accessibility

  • Accessible bathroom in some rooms
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • ADA compliant rooms
  • Roll-in shower
  • Wheelchair accessible

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. Please check with the hotel.

Policies

Check-in: Standard Time is 3pm.

Checkout: Standard Time is 12pm.

Children and additional guests: Children ages 17 and under stay free of charge when sharing parents’ room and using existing bedding (on request). Infant's crib (pack-n-play) available on request, free of charge for one child up to age of 2.
Extra bed available on request and in King Bed rooms only; $25 (subject to tax) per night. 
Rates are based on double occupancy. Extra person charge is $20 (subject to tax) per night.
Charges will be added to your bill at the hotel.

Pets: Pets are allowed on request (Maximum weight: 50lbs) and will be charged $50 (subject to tax) per stay. Charges will be added to your bill at the hotel.

Fees: A Facility Fee of $20.00 per night (subject to tax = $22.80) applies and will be added to your bill at the hotel.   This fee includes:

  •  Unlimited High-Speed Internet
  • Unlimited Local and Domestic long distance calls
  • Bottled water in guest rooms
  • 24-hour fitness center
  • 24 hour business center including copy and fax services
  • Social hour 5-7pm nightly
  • 20% off California Academy of Sciences
  • Union Square Shopping discounts.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: A Valet Parking Fee of $55.00 (subject to tax) per day for standard size vehicles and of $65.00 (subject to tax) per day for oversize vehicles applies, includes in and out privileges, and will be added to your bill at the hotel. This rate is subject to change without notice and at the discretion of the property.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

88%
Enjoyed This
(92 Member Ratings)
Ratings & reviews reflect verified member feedback for Hotel Diva, San Francisco (CA) (Highgate Hotels) over the past 15 months.
3.9 Ambiance
4.5 Location
3.8 Rooms
4.7 Quality of Service
4.1 Value for the Money
Show Reviews
Enjoyed Most
It was easy to get to and from places, very central
Other Comments
Our room was on the street side and was EXTREMELY loud. As cute as the hotel is, the late night noise ruined it for me. They neeeeed better windows. But that was my only complaint!
Janise 29. May 2018 Long Beach, CA, USA
Enjoyed Most
Great staff and location
Stephanie 07. May 2018 Mountain View, AB, Canada
Enjoyed Most
Helpful staff, excellent location, comfortable bed
Ilene Henshaw 31. Mar 2018 Falls Church, VA, USA
Enjoyed Most
Location
Cassaundra 30. Apr 2018 Redding, CA, USA
Enjoyed Most
starbucks next door
Other Comments
maze like walls depressing color scheme, but remodeler's thought it was trendy bad remodel quality even though it was newish already signs of damage in the rooms floors uneven so it didn't feel safe or solid underfoot
cathy 03. Apr 2018 Napa, CA, USA
Enjoyed Most
Location was good
Other Comments
It’s an old hotel paper thin walls tiny rooms and noisy environment.
JEREMY 16. Apr 2018 Oregon City, OR, USA
Enjoyed Most
Location and the suite was spacious
Other Comments
Had to wait over an hour to get car from valet to leave. The second couple in our suite had to wait 2 hours because they screwed up the valet ticket. It was noon on New Year’s Day, so it was a bit crazy. But, that is unacceptable.
Richard 02. Jan 2018 Santa Maria, CA, USA
Enjoyed Most
price
Other Comments
staff was very friendly and helpful. the ambience in the room was good and comfortable EXCEPT the room was cold but when we used the heat we found that we were very congested and coughing. Maybe the filters need to be cleaned? The hallways need a good repaint (they are dark) and some new carpeting would really lighten up the ambience.
Laurie 01. Jan 2018 Los Angeles, CA, USA
Enjoyed Most
The decor was cute, and it was a great location. The Travelzoo price was outstanding though.
Other Comments
The rooms looked much nicer in the photos than in person. The staff told us to park at a lot that was 2.5 blocks away, even though it turned out there was one right next door for the same price. The faucet in the shower would not stop dripping. We were upgraded from a deluxe queen room to a king, and our room 607 was directly across the hall from the maid's closet and we heard the maids laughing and talking outside our door as late as 10:00 at night. It sounded like they were right in our room, because the rooms were not soundproof at all. Also, some of the guests near us were smoking marijuana and we woke up in the middle of the night, feeling like we were at a rave. This happened 2 nights, and on the 2nd night, my fiancee just put a towel in front of the door to keep the smell out of the room. Even though it was a good location (2 blocks from Union Square), every time we walked on the street near the hotel we were overcome by the smell of weed. Overall, it was disappointing to stay there.
Karen 21. Feb 2018 Alpharetta, GA, USA
Enjoyed Most
The staff was very courteous to guests.
Rebecca 08. Jan 2018 Abiquiu, NM, USA

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