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Sun Palace - Couples Only - All Inclusive

Travelzoo Staff

Why We Love This Hotel

  • A romantic, couples-only resort that climbs to the top 5% of TripAdvisor's Cancun hotels
  • In the quieter southern section of the Hotel Zone, a longer taxi drive away from partying
  • Eight restaurants and bars, with all-you-can-eat-and-drink meals that earn particularly high praise from guests
  • Rooms have a jacuzzi built for two and a private balcony


The name pretty much lays out what you can expect at the Sun Palace: This is a place built for romance, allowing only adult couples who are interested in relaxation, and don't necessarily want to party hard. The hotel is on the southern end of the Hotel Zone, a more peaceful area not too clogged with loud events or crowded beaches.

Rooms are reasonably contemporary and minimalist, with a jacuzzi that fits two people, often right in the room tucked next to the bed. All rooms also have a secluded balcony either facing the ocean or the lagoon -- and while the lagoon side isn't the ocean, it does get to host the nightly sunset.

All-inclusive rates cover the stocked minibar and liquor dispensers in each room, as well everything from sushi to pasta served at the five restaurants. While all-inclusive resorts don't always earn praise for food quality, Sun Palace earns raves all around, from publications and past guests who say the food here is top notch.

Rooms & Rates

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  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Sauna / Steam Room
  • Spa
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Concierge service
  • Currency exchange / ATM
  • Express check-in / checkout
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Business center

Room amenities

  • Coffee / tea-making facilities
  • Iron and ironing board
  • Jacuzzi in some rooms
  • Safe
  • Flatscreen TV


  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas


  • Bathrobes
  • Hair-dryer
  • Separate shower
  • Slippers


  • Complimentary parking


Check-in: Standard Time is 3pm.

Checkout: Standard Time is 12pm.

Children and additional guests: No rollaway/extra beds available. No cribs (infant beds) available

Pets: Pets not allowed

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details:

Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • Children 18 years old and younger are not permitted at this property.

Cash not accepted. Debit cards not accepted

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

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Sun Palace - Couples Only - All Inclusive