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Montego Bay

Hyatt Ziva Rose Hall

Travelzoo Staff

Why We Love This Hotel

  • All-inclusive family-friendly resort beside the adults-only Hyatt Zilara
  • Hit the links with a complimentary round of golf at White Witch Golf Course
  • Luxe oceanfront property -- formerly a Ritz Carlton -- with amazing views
  • Lots of dining options for a variety of palettes to please both gourmands and picky eaters


Once a Ritz-Carlton resort, the Hyatt took over this property in 2014 and gave the luxe, 5-star resort a total update. The result is the Hyatt Ziva Rose Hall and the adjacent adults-only Hyatt Zilara.

Although both properties share some of the restaurants and facilities, like the spa and fitness center, the Hyatt Ziva Rose Hall is marketed towards families. Kid-friendly attributes here include a beautiful pool with plenty of shallow areas and shelves, perfect for little splashers. Older kids can play staff-led games and shake their groove things during poolside dance contests.

Other family favorites include an ocean trampoline, nightly entertainment and a kids club, whose staff receives rave reviews for its attention and care.

Depending on the booking, guests can either stay in the original Ritz building or the refurbished one, and the difference is notable. Although the exterior of all of the buildings are designed in a whitewashed plantation style with arched doorways, ornate balustrades and peaked roofs, the interiors differ significantly. Some guests feel the older building is a bit dated. The lobby and newer guest room building are more contemporary, so be sure to request the new wing when booking.

Multiple restaurants cater to a variety of tastes including Italian, Chinese and Brazilian. TripAdvisor reviewers say the food is better than expected for an all-inclusive and particularly praise the jerk shack on the beach.

The beach itself is petite but has a man-made stone barrier that creates a small lagoon for safe splashing. The shore is rocky, so unless you’re wearing swim shoes, it’s not ideal for long strolls and sandcastle-building might be uncomfortable.

While in Montego Bay, check out the world class White Witch Golf Resort next door, where guests can play a round for free, and the famous Rose Hall Great House (a must-see). A free roundtrip airport shuttle takes care of getting you to and from the resort. If you’d like to explore Jamaica outside of the cozy resort confines, your best bet is to book a private tour.

Rooms & Rates

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  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Pool bar
  • Spa


  • 24-hour front desk
  • 24-hour room service
  • Baby-sitting service on request
  • Concierge service
  • Currency exchange / ATM
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Pillow menu

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Mini bar
  • Outdoor space for some rooms
  • Pay-per-view / movies on demand
  • Safe
  • Flatscreen TV
  • iPod/iPhone docking station


  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas


  • Bathrobes
  • Hair-dryer
  • Separate shower
  • Slippers


  • Complimentary parking
  • Complimentary valet service


Check-in: Standard Time is 3pm.

Checkout: Standard Time is 12pm.

Children and additional guests: No rollaway/extra beds available. No cribs (infant beds) available

Pets: Pets not allowed

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed. Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.

Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

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Hyatt Ziva Rose Hall