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Playa del Carmen (all areas)

Viceroy Riviera Maya

Travelzoo Staff

Why We Love This Hotel

  • The luxe and lush adults-only resort is set in a secluded area near Playa del Carmen
  • Spacious bungalows, each over 1,000 square feet have high-thatched roof ceilings, tropical hardwoods and plantation shutters 
  • There's a private white sand beach and pier
  • Participate in a Temazcal ceremony, an ancient Mayan sweat lodge ritual at the on-site spa
  • Arrange for a private tasting of specialty tequilas chef-paired with ceviches made from locally caught fish


For couples seeking a romantic getaway, the Viceroy Riviera Maya wants you to know it’s got you covered. This secluded tropical retreat just outside the tourist section of Playa del Carmen is surrounded by rainforest flora and fauna and is like a private island escape.

Winding paths between buildings are flanked by thick vegetation, obscuring the end point until you reach the final bend. Spacious bungalows, each clocking in at over 1,000 square feet have high-thatched roof ceilings, tropical hardwoods and plantation shutters. 

The difference between here and a remote jungle experience is the level of luxury. Airy villas have private patios equipped with plunge pools and al fresco showers to help you stay at one with nature after a day in the sun and surf.

King-size beds with raw-edge hardwood headboards are piled high with luxury linens and siesta-ready down pillows. Try the hotel’s beachfront yoga on the pier before a mid-day snooze or rest and re-hydrate after participating in the ancient Mayan sweat lodge ritual known as a Temazcal ceremony.

Replenish with a poolside meal of organic produce and locally caught fish. Or arrange for a private tasting of specialty tequilas chef-paired with ceviche. For a more formal meal, dinners at La Marea focus on gourmet Mexican fare with a Mediterranean twist.

Organized group activities are not what the Viceroy is about. Although water sports, snorkeling, diving and nature tours can be arranged by the hotel, the main focus here is on relaxation. If lounging, spa treatments and fine dining are your idea of heaven, the Viceroy is the pearly gates.

Rooms & Rates

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  • Bar
  • Newspaper / magazines
  • Hot Tub / Jacuzzi
  • Outdoor pool
  • Pool bar
  • Sauna / Steam Room
  • Spa
  • 100% smoke-free


  • 24-hour front desk
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Concierge service
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Safe in reception (fees apply)

Room amenities

  • Iron and ironing board
  • Mini bar
  • Outdoor space for some rooms
  • Safe
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV


  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas


  • Bathrobes
  • Hair-dryer
  • Luxury toiletries
  • Slippers


  • Valet service (fees apply)


Check-in: Standard Time is 3pm.

Checkout: Standard Time is 12pm.

Children and additional guests: No rollaway/extra beds available. No cribs (infant beds) available

Pets: Pets allowed. Pet maximum weight in kg is 9. Pet maximum weight in lb is 20. Only service animals are allowed. Service animals are exempt from fees/restrictions

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: You must present a photo ID when checking in. Your credit card is charged at the time you book. Bed type and smoking preferences are not guaranteed. Your reservation is prepaid and is guaranteed for late arrival. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls, and room service will be handled directly between you and the property.

Know Before You Go

  • Children 13 years old and younger are not permitted at this adults-only property.


The following fees and deposits are charged by the property at time of service, check-in or checkout.

  • Airport shuttle fee: USD 240 per vehicle (roundtrip)
  • Valet parking fee: USD 8 per day
  • Pet fee: USD 50+ tax & service fee per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

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Viceroy Riviera Maya