Hotel Mercy

Travelzoo Staff

Why We Love It

  • Stylish boutique hotel with panoramic views over the city & the Tagus River from the roof terrace
  • Great location for shopping and dining in Chiado & Bairro Alto
  • Popular pan-Asian restaurant serves dishes from Japan, India, Vietnam & Thailand

"A stylish place to bunk" -- Fodor's

Map & Directions

The hotel is 15 minutes by taxi from Lisbon Airport. For those arriving by car, valet parking is available (charges apply).

Rooms & Rates

Check Rates


New in 2012, the Mercy Hotel is "a stylish place to bunk", says Fodor's, and has an ideal location between the Chiado and Bairro Alto districts, good for both shopping and dining. Sights such as the Calouste Gulbenkian Museum are easy to reach via the metro, and the Santa Justa Lift, a cast-iron gothic-style lift that links Baixa and Carmo Square, is 10 minutes away on foot.

It's a bit of a climb back up to the hotel (Lisbon is built on seven hills), so you may prefer to hail a taxi or take the 28E tram. After a day exploring the cobbled streets, retire to the hotel’s rooftop terrace, overlooking the city and the Tagus River, to soak up the views with a cocktail or aperitif.

Popular with locals as well as guests, Umai Restaurant serves pan-Asian food with a Portuguese slant. Portions are small (think Asian tapas), but the menu is a good value for the money -- with sushi and sashimi, as well as specialities from India, Vietnam and Thailand. Breakfast here is similarly eclectic. It is a help-yourself buffet, but without the lines -- a server brings a small selection to your table.

Rooms feel very modern gothic, with glossy black furniture, black walls and floor-to-ceiling black curtains, paired with crisp white linens. Bathrooms are just as moody and have modern walk-in showers. In stark contrast, the two top-floor suites are white, bright and airy and have separate sitting rooms and large terraces with excellent views over the Tagus River and the city. Nespresso machines for coffee are provided (there's an extra charge for the capsules), and the rooms are very quiet, thanks to solid windows and thick curtains. Wi-Fi is free.



  • Roof terrace
  • 100% smoke-free


  • 24-hour front desk
  • Concierge service
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Safe in reception (fees apply)
  • Business center

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Mini bar
  • Safe
  • Flatscreen TV
  • iPod/iPhone docking station


  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas


  • Bathrobes
  • Hair-dryer
  • Slippers


  • Parking (fees apply)

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. Please check with the hotel.


Check-in: Standard check-in time: 2pm

Checkout: Standard checkout time: 12pm

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Pets not allowed Check-in time starts at 2pm Check-out time is 12pm

Know Before You Go

  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 17.00 per person (approximately)
  • Self parking fee: EUR 22 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Have a Problem? Contact Travelzoo.

Customer Service available 24 hours

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.

*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.

It is the responsibility of the hotel chain and/ or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.

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Hotel Mercy