Montreal
£138 – Old Montreal: suite hotel w/breakfast & parking
Embassy Suites by Hilton Montreal
About the Hotel
Amanda Ieraci
Deal Expert
Cancel without Fees
Secure your travel dates now and, if you need to cancel your booking, you can do so 48 hours prior to check-in without fees.
Why We Love This Deal
On your next getaway to Montreal, stay right by the historic Notre-Dame Basilica and save over 50% on this package that comes with suite accommodation, breakfast, parking and other perks, from early October into December.
What's Included
- Check in any day of the week, most dates from Oct. 8 - Dec. 20:
- £138 per night ... King or Queen Suite
- Upgrade to a Deluxe King Suite with Jacuzzi and fireplace for +£23 per night
- All stays include:
- Parking for one vehicle (£23 value)
- 15% off on-site dining
- Daily cooked-to-order breakfast and an evening cocktail reception from 5-7 p.m. are available for all guests
What You Need to Know
- Cancellation Policy: Cancellations must be made prior to 4 p.m. local time, 48 hours prior to the day of arrival; first night (room and tax) will be charged for cancellations received after this time or no shows
- Must book at least three nights prior to arrival
- Price based on up to two guests sharing a room
- Children 17 years and under stay free of charge when using existing bedding; £38 per night fee applies for older children and adults
- Free Wi-Fi
- Parking is complimentary with this offer
- Not pet-friendly; service animals allowed
- For more details, see "Policies" and "Amenities" sections
Enjoyed This
(See All 366 Member Ratings)
"The staff was great and we love the happy hour! The room is very cozy."
Sabrina Quan Quan
1 Apr, 2022 - Ottawa, ON, Canada
Why We Love This Hotel
- Spacious rooms in Montreal’s financial district, two blocks from Notre Dame and next to the Palais des Congrès de Montreal, the city’s convention centre
- Enjoy complimentary small plate and drink options at the evening reception
- Accommodations are ideal for families — the suites feature a fridge, microwave oven and coffee maker
Overview
Set in central Montreal, the Embassy Suites Montreal is a great value option for families, budget travelers and those on business. The free cook-to-order breakfast is a plus, and guests get complimentary appetizers and drinks at the nightly reception. It’s also right next to the Palais des Congrès de Montreal, the city’s convention centre.
The majority of the accommodations are suites, which have a separate living room with a sofa bed and a bedroom or two, making them ideal for families. Each has its own kitchen or kitchenette, including a full-size fridge with freezer, wet bar, microwave and coffee-maker; some rooms also have stoves. Studios have wet bars, microwaves and refrigerators. Kitchens don’t come stocked with pots and pans, glasses or cutlery; these are available from reception on request.
If you don’t feel like cooking, the on-site restaurant is open until 9 p.m. for casual dining, and there’s a terrace for al fresco meals in good weather. Back at the hotel, there’s a small business center and a gym. Alternatively, take a run along the waterfront to the port or canal, four blocks away.
Amenities
General
- Infant cots / cribs
- Bar
- Newspaper / magazines
- Gym / fitness center
- Restaurant
- No pets allowed
- 100% smoke-free
Services
- 24-hour front desk
- Bike rental
- Chauffeur service (fees apply)
- Laundry / dry cleaning
- Room service (limited hours)
- Business center
- ATM
Room amenities
- Air-conditioning
- Central heating
- Coffee / tea-making facilities
- Fridge
- Iron and ironing board
- Kitchenette in some rooms
- Jacuzzi in some rooms
- Safe
- Sitting area
- Flatscreen TV
Internet
- Complimentary Wi-Fi throughout
- High-Speed Wi-Fi (fees apply)
Bathroom
- Bathrobes and slippers
- Bathtub
- Hair-dryer
- Luxury toiletries
Parking
- Off-street parking (fees apply)
- Parking (fees apply)
- Public car park (fees apply)
Accessibility
- Accessible bathroom in some rooms
- Accessible meeting room
- Accessible parking
- Accessible path of travel
- Accessible restaurant
- ADA compliant rooms
- Facilities for guests with special needs
- Roll-in shower
- Wheelchair accessible
Policies
Check-in:
Standard Time is 4pm.
Minimum age required to check in: 18.
Checkout: Standard Time is 11am.
Children and additional guests:
Children 17 or under stay free of charge when using existing bedding.
Cot available upon request: free of charge.
Extra beds are not available.
Extra guest charges will apply as follows:
C$50 per night for older children and adults.
Pets: Only service animals allowed.
Fees:
Car park fee: C$30.44 plus tax per night. A deposit for incidentals will be charged upon check-in: 75CAD per night on credit card or 300 CAD on debit card.
When booking the "Travelzoo Deal" , Travelzoo members are eligible for: complimentary parking.
Additional details:
Due to local and provincial guidelines some amenities and services may be limited or closed during your visit; please contact the hotel for more details or visit www.hilton.com/en/hotels/yuldnes-embassy-suites-mo... for more details.
The health & safety of our guests and colleagues is our top priority. For more information please visit:
https://www.hilton.com/en/corporate/cleanstay/
About the Hotel
Have a Question? Contact Travelzoo.
- +44 (0) 20 3564 9000 UK & Europe
- 1-877-966-0000 U.S. and Canada (toll-free)
- Email us
Customer Service available Mon-Fri, 8am-6pm
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(366 Member Ratings)
(366 Member Ratings)
Ratings & reviews reflect verified member feedback for Embassy Suites Montreal (QC) over the past 43 months.
Show ReviewsHide all
Ratings & reviews reflect verified member feedback for Embassy Suites Montreal (QC) over the past 43 months.
4.3
Ambiance
4.8
Location
4.4
Rooms
4.5
Quality of Service
4.6
Value for the Money
Enjoyed Most
The staff was great and we love the happy hour! The room is very cozy.
Other Comments
Great location!
Sabrina Quan Quan
01 Apr, 2022
Ottawa, ON, Canada
Enjoyed Most
Birthday weekend
Other Comments
All was great. Bed was very comfortable room was perfect size really enjoyed the area close to old Montreal and one of my favourite restaurants
Douglas
29 Mar, 2022
Hamilton, ON, Canada
Enjoyed Most
Great room and Location
Other Comments
Drinks and breakfast were great
Grace
27 Mar, 2022
Toronto, ON, Canada
Enjoyed Most
This hotel is FABULOUS. Check in is easy, the parking is just below in their parking garage. The suites are HUGE and the bathroom is enormous.
The beds are the most comfortable I have slept in in ages.
Staff is friendly, atmosphere is great especially during cocktail hour.
I will definitely come again
Laurie
28 Mar, 2022
Vaughan, ON, Canada
Enjoyed Most
An incredible value. Free breakfast was all you can eat. Happy hour, with free drinks, also had free snacks which was unexpected.
Our "suite" had a separate bedroom, large bathroom, kitchen with a full-sized fridge, large living area and a mud room at the entrance.
Two complaints: 1) The mattress was sagging and badly needing replacement. 2) Seating is poorly designed for people with lower back issues. I've been home now for two days and still nursing a sore back.
Jack
27 Mar, 2022
Ottawa, ON, Canada
Other Comments
This was our third stay here - excellent value, location and service.
Lindsay
27 Mar, 2022
Port Hope, ON, Canada
Enjoyed Most
Great staff. Totally pleased by the entire stay
Richard
21 Mar, 2022
SumnerSUMNER, ME, USA
Enjoyed Most
Front desk welcome and service was superb. Restaurant service was excellent.
Robert
22 Mar, 2022
Montreal, QC, Canada
Enjoyed Most
everything was excellent
Other Comments
the dining was excellent
PIERRE
19 Mar, 2022
Saint Augustin de Desmaures, QC, Canada
Enjoyed Most
We enjoyed the room, with the tub and shower, the afternoon drinks were a bonus
Other Comments
good value for anyone
Delia
21 Mar, 2022
Vaughan, ON, Canada
Enjoyed Most
Location is amazing. Appreciated the late checkout and free parking with in and out privileges. Free Breakfast was decent.
Other Comments
No housekeeping, even when we asked for extra towels, they were never delivered. The hotel and room are very dark, add more lighting, this will also imorove the ambiance and make it feel more welcoming.
Parking garage is tight!
Maryum
17 Mar, 2022
Whitby, ON, Canada
Enjoyed Most
Overall great trip and good room. First ever at an embassy suites manager’s reception where there were no free snacks.
Andrew
16 Mar, 2022
Toronto, ON, Canada
Enjoyed Most
Professional. Friendly. Fun
Daniel
16 Mar, 2022
Orleans, ON, Canada
Other Comments
I have specifically booked a room with two double beds because I have two children. When I checked in, I was given a room with one King and a sofabed. We did not have a comfortable night. Hotel indicated to us they were fully booked and could not give us a room with two double beds. This was very disappointed for all of us.
Carmen
20 Mar, 2022
Markham, Ontario, Canada
Enjoyed Most
great experience
Celine
21 Feb, 2022
Sainte-Julie, QC, Canada
Enjoyed Most
easy check in and very friendly
Maria
20 Dec, 2021
Montreal, QC, Canada
Enjoyed Most
I can't recommend this hotel enough. The staff is fantastic !!! The rooms are HUGE and the added cocktail hour is wonderful.
The only 4 star would be the bathroom in the room, It needs to be updated, the shower is really small and the soap dish falls off the wall into your hand but other than that it was a wonderful stay..
THANK YOU
Laurie
13 Dec, 2021
Toronto, ON, Canada
Enjoyed Most
Wonderful experience beautiful stay happy hr and free breakfast free parking included. Great staff !! 10min walk to china town 45 min walk main deli and frontiers Bagels have fun !!!
sheila
20 Dec, 2021
Kitchener, ON, Canada
Enjoyed Most
We had a fabulous stay. We booked the weekend to stroll old Montreal and see the Christmas lights. The suite has rverything you could ask for. The cook to order and buffet breakfasts were great. The cocktails were an abundantly. We would definately go back.
Jane
13 Dec, 2021
Ottawa, ON, Canada
Enjoyed Most
Booked the hotel with the same incentives (breakfast, cocktail hour, fitness ctr, kitchenette, sitting room in suite) all for an affordable price for the city. Parking also included!
Susan E.
09 Mar, 2022
Derby, VT, USA
Enjoyed Most
The bar tender in the restaurant was great to deal with.
Other Comments
The hotel was filthy. Despite letting reception know on 3 separate occasions someone had spilled tacos all over the floor right in front of our elevators, it took almost 24 hrs to get it cleaned up. Room was old and dingy.
Albert
08 Mar, 2022
Innisfil, ON, Canada
Enjoyed Most
The hotel could be more cleaner especially the bathroom floor’s and could smell fresher. The stand up shower in my room had black grout. That could be cleaned with grout and bleach cleaner. The carpets could be cleaner everywhere especially in the elevators.
Other Comments
Need more restaurants and amenities onsite like spa and swimming pool.
Edward
11 Mar, 2022
Toronto, ON, Canada
Other Comments
Jacuzzi controls and kitchen spray head were broken.
Kiyomi
22 Feb, 2022
Brampton, Ontario, Canada
Enjoyed Most
The location was good for being near Old Montreal. The hotel room was a bit dated and awkward.
Other Comments
There were restaurant staff members that were openly upset about the COVID regulations. We could hear them speaking about it using less than desirable language.
Terry
27 Dec, 2021
OshawaOshawa, ON, Canada
Enjoyed Most
Hope to return next year.
David
27 Dec, 2021
Toronto, ON, Canada
Enjoyed Most
This location is convenient. You are able to park your vehicle and walk all the places we wanted to go too.
Other Comments
It would be nice to have the room cleaned daily. Looking forward to daily housekeeping again.
David
17 Feb, 2022
Toronto, ON, Canada
Enjoyed Most
Second time this year. Convenient location. Close to everything. Breakfast and cocktails free really appreciated.. rooms comfortable. Full kitchen available, but no ustensiles, no pots and pans, and no dishes in cupboards.
Guy
01 Jan, 2022
OttawaNepean, ON, Canada
Enjoyed Most
The restaurant/bar staff were pleasant and helpful.
The check-in staff was friendly and efficient.
Lise
04 Jan, 2022
Beaconsfield, QC, Canada
Enjoyed Most
Very comfortable and enjoyable experience.
Athanasia
11 Dec, 2021
Toronto, ON, Canada
Enjoyed Most
Beautiful , spacious rooms. Quiet and in the heart of old Montreal. Plentiful breakfast.
Sigrid
28 Feb, 2022
Hartington, ON, Canada
Enjoyed Most
Great value package... breakfast, free drinks in the evening and free parking. Can't beat it.
Ben
15 Nov, 2021
Courtice, ON, Canada
Enjoyed Most
Great stay. Convenient to access and close to a lot of nice stuff in Montreal. Great staff, good food, clean rooms.
Jean-Jacques
06 Dec, 2021
Toronto, ON, Canada
Enjoyed Most
Great. Better than expected
Daniel
22 Nov, 2021
Saint-Simon-de-Bagot, QC, Canada
Enjoyed Most
We certainly enjoyed all the hotel had to offer....breakfast, the suite and we did enjoy a cocktail. Within the confines of COVID19m this was an excellent experience.
KARIN
25 Nov, 2021
Hamilton, ON, Canada
Enjoyed Most
Amazing value. Some more covid precautions could have been adhered to but overall, a great experience.
Amy
09 Nov, 2021
Tottenham, ON, Canada
Other Comments
Bought a voucher through Travelzoo and stayed two nights. Enjoyed the room and restaurant. We didn’t get a chance to take part in the happy hour part because the time didn’t work out, but still very happy with the deal we got.
Nicole
08 Nov, 2021
Belleville, ON, Canada
Enjoyed Most
The location is ideal - the room spacious.
David
05 Dec, 2021
Petawawa, ON, Canada
Enjoyed Most
The hotel is in a fantastic location. The room was clean , and the kitchenette is very convenient although this time they did not have any plates or cutlery available which is odd for a kitchenette, but I suspect it would be provided if requested.
My only issue with the hotel would be that the cleaning staff walked around with their masks down, and the restaurant was over packed for breakfast. People crowed up next to you at the buffet style serving counter, and I observed a number of people walking around without their masks on, which was a huge turnoff in times of COVID.
Robin
15 Nov, 2021
Brockville, ON, Canada
Enjoyed Most
Was clean
Other Comments
They tried to charge us 10 dollars more per night but I had the original reservation so they had to honor the 139. The breakfast staff on the first day not so helpful to busy talking the second day the one man was awesome telling everyone everything regarding breakfast and washing the tables not just clearing them.
Heather
05 Dec, 2021
Bowmanville, ON, Canada
Enjoyed Most
the dining was too crowded and unattractive, the hotel was busy and the public spaces too crowded. parking included was great and the suite was comfortable
Other Comments
might be time to start renovating/upgrading the hotel
erwin a
09 Nov, 2021
Rancho Mirage, CA, USA
Other Comments
Great staff, nice clean hotel with a good location! Would highly recommend.
Melody
15 Nov, 2021
Kingston, ON, Canada
Enjoyed Most
Great deal. Breakfast was very good. Happy hour package that was included was great. Staff was very nice.
Other Comments
Proximity to old Montreal was perfect.
Cindy
20 Nov, 2021
Quinte West, ON, Canada
Enjoyed Most
Beautiful room. Great breakfast. All staff were very friendly and helpful
Irene
01 Dec, 2021
Hamilton, ON, Canada
Other Comments
The suite was very nice. I just found it odd that the kitchenette didn't have a stove or even a hot plate. If I had not forgotten to pack my little stove top espresso maker, I would have been very disappointed.
Linda
22 Nov, 2021
Dollard-des-Ormeaux, AB, Canada
Enjoyed Most
Booked a suite with my fiance for his birthday. 2 room custom king was spacious, clean and very comfortable. The hotel is showing its age, but offered great value. Bed was very comfortable. The breakfast was very appreciated.
Katherine
15 Nov, 2021
Vaudreuil-Dorion, QC, Canada
Enjoyed Most
Hotel and room was beautiful. Great location. Easy to get to. Old Montreal was just a block away. Would recommend staying here.
Sandra
19 Nov, 2021
Welland, ON, Canada
Other Comments
First class rooms. The Hotel cheerfully honoured all Travezoo amenities.
Anthony
20 Nov, 2021
Kingston, ON, Canada
Enjoyed Most
Very friendly staff. Great value for money! Rooms are very large and the bathroom is huge. Love the location - OLD MONTREAL.
Lorraine
03 Dec, 2021
Toronto, ON, Canada
Enjoyed Most
Excellent service! Great staff! Very helpful!
Other Comments
Very comfortable rooms. Excellent location and easy to walk anywhere. Would definitely stay there again. Great value with the breakfast,
happy hour and parking included.
Patricia
15 Nov, 2021
Birch Hills, SK, Canada
Other Comments
Great location within walking distance to many tourist attractions.
Lucy
17 Nov, 2021
Vaughan, ON, Canada
Enjoyed Most
Loved all of it
Pat
03 Dec, 2021
Bourget, ON, Canada
Other Comments
Right from check in to the rooms, it was a great experience. Loved the suite! Spacious and clean.
Staff were very pleasant and went out of their way to please us. We enjoyed the cocktail hour and food in the restaurant. Will definitely go back .
Tania
13 Nov, 2021
Markham, ON, Canada
Enjoyed Most
Excellent stay in the heart of old Montreal!
Petra
15 Nov, 2021
Whitby, ON, Canada
Enjoyed Most
Excellent location
Other Comments
Great breakfast, cafe and reception drink night. Makes for a very enjoyable stay. Rooms were big and beds very comfortable.
Melissa
15 Nov, 2021
Pemberton, BC, Canada
Enjoyed Most
Awsome service. buffet could have been better
Jim
24 Nov, 2021
St catharines, ON, Canada
Enjoyed Most
Wonderful experience from start to finish.
Brian
14 Nov, 2021
Charlottetown, PE, Canada
Enjoyed Most
Friendly staff, great room, hot breakfast and happy hour drinks!
Alyssa
20 Nov, 2021
Ottawa, ON, Canada
Enjoyed Most
The room was great, loved the separate bedroom and big bathroom with jacuzzi tub. Absolutely great location to explore the area on foot.
Leslie
12 Nov, 2021
White Rock, BC, Canada
Enjoyed Most
Check in was simple, suite was comfortable and included kitchen if we had wanted to prepare any meals. Whirlpool tub was nice though took some time to fill up!
Complimentary beverages - every evening of our stay - were a nice touch, though no food was provided due to Covid.
The breakfast buffet is very nice. Through Travelzoo, parking was included which is a savings. Self parking allowed for in and out privileges, I believe, though we didn't use the car as the location is great for old Montreal (11 minute walk) & St. Catherine Street/McGill area (20 to 30 minute walk). We would recommend this hotel and also consider staying again!
Ruth
22 Nov, 2021
renfrew, Ontario, Canada
Enjoyed Most
Amazing hotel, we had a great time. The jacuzzi was a great bonus. Staff were super friendly at the restaurant.
Sabrina Quan Quan
05 Dec, 2021
Ottawa, ON, Canada
Enjoyed Most
Excellent location, staff
jerry
25 Nov, 2021
Ottawa, ON, Canada
Enjoyed Most
Great couple getaway… we were so close to everything!!
Other Comments
Breakfast was not cooked to order as described. It was a buffet
Robert
14 Nov, 2021
Ottawa, ON, Canada
Enjoyed Most
Short but very good. Excellent set up. Enjoyed the stay.
Other Comments
Good location and very lively neighborhood
Gerard
07 Nov, 2021
Gatineau, QC, Canada
Other Comments
Helpful and polite staff!!
elaine yin
09 Oct, 2021
Vancouver, BC, Canada
Enjoyed Most
Great location, excellent breakfast, and the Travelzoo package covered the parking! It all added up to make a very good experience .
Other Comments
The front desk staff were very helpful.
J Gregory
29 Sep, 2021
Hamilton, ON, Canada
Enjoyed Most
Overall the room was fine, but it felt a bit dated. There was only one outlet at bedside, no USB outlets anywhere and the bedroom only had one light on the night table that was quite dim. The furniture was kind of scuffed up and the sofa/easy chairs sagged everywhere.
But the room was very clean and the beds very comfortable.
Ian Schwartz
05 Oct, 2021
Ottawa, ON, Canada
Enjoyed Most
We had a great time on a mini vacation. The hotel and staff were great. Room was very spacious and having a mini kitchen was very convenient. Within a few minutes walking distance to all that old Montreal has to offer. Would highly recommend this Hotel. We’ll be back.
Patti R
02 Oct, 2021
Ajax, ON, Canada
Enjoyed Most
Highly recommend
MERVYN
11 Oct, 2021
Edmonton, AB, Canada
Enjoyed Most
Had a great stay for the weekend. The accommodations, location and complimentary happy hour and parking was great !
Other Comments
Great service from the front desk to the restaurant bar - everyone was very friendly.
Chantal
04 Oct, 2021
Ottawa, ON, Canada
Enjoyed Most
Enjoyed our stay. Clean and the extras with the breakfast and the evening cocktails were great.
Other Comments
Internet a bit slow and our access was eliminated last morning of our stay.
linda
23 Sep, 2021
Sault Ste. Marie, ON, Canada
Enjoyed Most
room large and comfortable
James R.
03 Oct, 2021
Bainsville, ON, Canada
Enjoyed Most
Good room size, clean, staffs very helpful & friendly, good overall experience.
Other Comments
Great stay, thanks
Judith
24 Sep, 2021
Burnaby, BC, Canada
Enjoyed Most
great breakfast and the manager's reception was very good
walter
18 Sep, 2021
Fort Erie, ON, Canada
Enjoyed Most
Excellent experience. Great room and very attentive staff. Convenient to Metro system and short walk to all that Old Montreal has to offer
Robert
15 Jul, 2021
Windsor, ON, Canada
Enjoyed Most
Pleasant stay, staff were very friendly and courteous. The breakfast was excellent.
Other Comments
The bar manager ( Livin Eugen Sanda ), was exceptional, great conversation and very attentive. He was informative, polite and added a positive vibe to our stay.
Dave
17 Oct, 2021
Guelph, ON, Canada
Enjoyed Most
Easy to check in and out, free underground parking, good choice of free drinks during cocktail hour (but no snacks though these were promised), buffet and cooked-to-order breakfast choices, a perfect location in the Vieux Port area, friendly bilingual staff, great newly-furnished suite with an enormous Jacuzzi, kitchenette and a fireplace - and only $ 139 a night.
Jay
08 Nov, 2021
Ottawa, ON, Canada
Enjoyed Most
Great location and a super deal through Travelzoo
Shane
26 Oct, 2021
Stratford, PE, Canada
Enjoyed Most
Great Place. Great for walking down to water front.
Alexandria
03 Nov, 2021
Oakville, ON, Canada
Enjoyed Most
The front desk staff and restaurant staff were friendly, welcoming and took a personal interest in us as guests. They could not do enough for us and we really appreciated it! Great location!
Gail
20 Oct, 2021
Dowling, ON, Canada
Enjoyed Most
we booked this hotel for my birthday weekend. great location, staff was amazing and parking was convenient. the only cons were the musty smell in the bedroom that did not go away over the 4 days we were there and the low water pressure i the bathroom.
lisa
27 Oct, 2021
Burlington, ON, Canada
Enjoyed Most
Excellent location, comfortable bed and spacious king room.
Jenny
27 Aug, 2021
Saint-Come, QC, Canada
Enjoyed Most
Everything was great. We enjoyed every minute of our stay. Hoping to return in the near future.
Bob
08 Nov, 2021
Lyn, ON, Canada
Enjoyed Most
Staff were wonderful, good value for money spent, however the rooms are not in great shape, they need to be refurbished, the shower had mold in it and was extremely small.
Garry
27 Aug, 2021
Ottawa, ON, Canada
Enjoyed Most
Our room had a bit of a stale smoke smell but was otherwise great. The Travelzoo deal was really good value and the hotel lived up to perfectly.
james
27 Oct, 2021
Dundas, ON, Canada
Enjoyed Most
My partner and I stayed at this hotel after a spa day. The location and amenities were a great value.
Latisha
17 Oct, 2021
Baltimore, MD, USA
Enjoyed Most
Charged extra $70/day which is still on my credit card.
Other Comments
No service, partly covid, but staff was inattentive.
Nancy
28 Aug, 2021
Brookline, MA, USA
Enjoyed Most
Love the location.
The extras are nice nice, parking breakfast and evening cocktail, a few peanuts or chips would be nice with the drink
Jane
15 Oct, 2021
Bowmanville, ON, Canada
Enjoyed Most
Everything was great, my only complain is that according to the hotel I paid more than what it was supposed to, the option for $149 per night was there and I paid $169 per night. The second room I booked I had to call travelzoo to do it for me, I'm not sure why the person who created the booking for me picked the most expensive option when there was no need to do it.
For the same room I paid $149 in one case and $169 on the other one!
Other Comments
Excellent hotel, the location and the breakfast were amazing!!
Leonardo
27 Oct, 2021
BrantfordBrantford, ON, Canada
Enjoyed Most
Only drawback was hotel was very full and no social distancing possible at breakfast buffet. We stayed 4 nights...was not told at checkin that we needed to schedule maid service, and with 24 hrs notice. Otherwise suite was large and comfortable.
Ann
30 Aug, 2021
Whitchurch-Stouffville, ON, Canada
Enjoyed Most
The rooms need som work. The shower door handle was broken. The vanity door was broken. The door to the washroom did not properly shut. The staff we very good. The breakfast was terrific
Laurence
09 Oct, 2021
Barrie, ON, Canada
Enjoyed Most
Two room suite is large with a large bathroom which is important. We found the large Refridgerator , microwave & kitchen sink very useful. Location was excellent. Loved the breakfast & cocktails, with choice of eating on the outdoor patio or in room if you did not feel comfortable eating indoors. Front desk was very helpful. No one came into the room for our entire 4 night stay as we wanted. Had towels etc. delivered to door as needed.
Other Comments
Loved the large room & bathroom. All staff during our entire stay were great. They were all helpful with high service levels. We really enjoyed our stay. Thank you.
Ruth
23 Aug, 2021
Markham, ON, Canada
Enjoyed Most
We always stay at this hotel when we go to old Montreal. Location is excellent, staff are great, rooms are clean. The complimentary breakfast, drinks, and parking are an additional bonus.
Kim
20 Sep, 2021
Russell, ON, Canada
Enjoyed Most
Great location and awesome king suite. Only downfall is the lack of customer service from concierge as they seem to concern of hanging out back than checking guests in. Also the tip hungry bartender/manager guy at our first night of happy hour and daily breakfast with the older man. He would just stand there next to his tip bowl, not really do much and just shame you for tips, kind of desperate as I've never even witnessed this at all down south all inclusive resort before.
Other Comments
Great location and awesome king suite. Only downfall is the lack of customer service from concierge as they seem to concern of hanging out back than checking guests in. Also the tip hungry bartender/manager guy at our first night of happy hour and daily breakfast with the older man. He would just stand there next to his tip bowl, not really do much and just shame you for tips, kind of desperate as I've never even witnessed this at all down south all inclusive resort before.
Christine
02 Nov, 2021
Burlington, ON, Canada
Enjoyed Most
I was pleasantly surprised at this hotel. Location is perfect in Old Montreal and the rooms are huge. Breakfast had many choices and we will definitely go back.
Anne-Marie
28 Sep, 2021
Ottawa, ON, Canada
Enjoyed Most
Good location.
Other Comments
The evening 'reception' is only couple of drink vouchers, no food. What a joke! Also the AC is room was down so we were transferred to another room that was meant for physically challenged. Why put us in a room that was not guest ready?!
Anis
16 Oct, 2021
Brampton, On, Canada
Enjoyed Most
Excellent location. Only one issue with frig leaking on floor. Enjoyed breakfast and cocktail hour. Friendly staff.
Gary
26 Aug, 2021
Belleville, ON, Canada
Enjoyed Most
Great location. Nice free amenities: parking, drinks, breakfast.
Other Comments
Friendly staff.
Rodger
24 Oct, 2021
Brockville, ON, Canada
Enjoyed Most
great location near Chinatown & Notre Dame; easy walking distance to everything
Arlene
30 Sep, 2021
Cheshire, MA, USA
Other Comments
I never received a confirmation so did not think I had a reservation. Had cancer surgery on Augustc23, was unable to travel and did not cancel because I had no confirmation. Guess I lost major money due to no confirmation so I did not cancel
Beryl
30 Sep, 2021
Whitby, ON, Canada
Enjoyed Most
Fantastic location in old Montreal. Easy parking underneath, fantastic buffet breakfast and friendly staff. Bed was super comfortable, large room, all good
dan
22 Aug, 2021
Holly Hill, FL, USA
Enjoyed Most
Great hotel in a great location, very close to Old Montreal. Breakfast was good. The evening reception with cocktails was good. Room was very large and clean. Overall a great experience.
Hunter
18 Sep, 2021
Oshawa, ON, Canada
Enjoyed Most
Absolutely loved our stay here. Couldn’t have been a better location and we loved the included breakfast and the nightly complimentary drinks as well as the free parking, fabulous value for the price paid.
Beverlee
04 Nov, 2021
St. Davids, ON, Canada
Enjoyed Most
This was a great Travelzoo deal! The room was beyond our expectations -- large suite!
We took advantage of the free parking, free cocktails upon arrival and the hot breakfast!
Staff were super friendly and helpful.
Rosanne
30 Sep, 2021
Kitchener, ON, Canada
Enjoyed Most
Our stay was overall very good. We booked through travelzoo and the check-in and check-out process was quick and hassle-free.
We had all our breakfast meal cards, happy hour drink cards ready made in our room card sleeve. The rooms were slightly dated, but had the essentials - fridge + freezer, kitchenette with sink (no stove/oven though), pull out sofa couch in main living space and tv, office/desk area. The room had a private sectioned area where was convenient with 2 young kids that slept earlier.
The location of this hotel was perfect, close to Chinatown, Old Port, Old Montréal (all within 10 minute walking distance). Eaton centre was about a 12 minute walk. The drive to say Mount Royal and casino Montréal was about a 10 minute drive, and biodome was about 15 minute drive. What made it great was complimentary parking with our stay. It was easy to access to garage and the in-and-out privilege was excellent and convenient. The only thing was if you needed room service to clean out your hotel room, you’d need to let front desk or call for service and book a slot. That wasn’t an issue for us at all.
Judy
19 Oct, 2021
Toronto, ON, Canada
Enjoyed Most
great deal and value with all the perks! Perfect location for Old Montreal. We had a super time
We ate dinner at the hotel twice. Staff were stressed due to workload and understaffed, but all staff where helpful and courteous. The suite (2 rooms) was luxurious and amazing! Thank you!
Other Comments
Keep offering Travelzoo deals, many others were on the same deal. This should help the hotel/travel market get back on it's feet as we exit COVID
Janet
30 Aug, 2021
Kemptville, ON, Canada
Enjoyed Most
Booking with Travelzoo was easy and a great value. We received free parking and a late check out as part of the package.
Other Comments
The location is perfect for exploring old Montreal. Easy walking distance to a lot of locations and the waterfront. We had a suite room and it was very spacious. The hotel itself was very quiet and clean. Front desk staff were very quick and helpful. We would definitely reccomend this hotel. My only very minor complaint is the very strong scent when you walk into the lobby. It's like they are pumping in cologne.
Martina
03 Sep, 2021
Red Deer County, AB, Canada
Enjoyed Most
Fantastic room. Would be great for long stays.
Don
23 Sep, 2021
Vancouver, BC, Canada
Enjoyed Most
The only issue was the room view, which was horrible…overlooking a dumpster and looking into an office building. It was uncomfortable to open your curtains. However, the restaurant manager and his staff as well as the front desk staff were wonderful. The free cocktails were great.
Other Comments
Keep up the great work! Thank you for a nice couple of days in Montreal.
Jamie
11 Sep, 2021
Stirling, ON, Canada
Enjoyed Most
Wonderful staff
Tracy
07 Nov, 2021
Port Hope, ON, Canada
Enjoyed Most
Hi we enjoyed our stay at the embassy suites the staff was awesome location awesome so close to old Montreal which we enjoy visiting all in all it was a wonderful trip thanks
Other Comments
They were professionals they made us feel welcome keep up the good work thanks guys
Younan
27 Sep, 2021
Gatineau, QC, Canada
Enjoyed Most
We really enjoyed our stay and the staff were great and location so close to old Montreal it was awesome thanks
Younan
13 Jul, 2021
Gatineau, QC, Canada
Enjoyed Most
Comfortable rooms in a great location. Breakfast was excellent.
Other Comments
Check in time was a little long with only 2 people on who also answer the phones. Might make sense during peek check in that someone else works the phones.
Grant
08 Nov, 2021
Hamilton, ON, Canada
Enjoyed Most
We had a fabulous time in old Montreal. The hotel was excellent, very clean and the location was perfect. Thank you travel zoo!!
Tina
15 Oct, 2021
Hamilton, ON, Canada
Enjoyed Most
Great stay with many extras
Other Comments
Phenomenal staff + service
Angela
25 Oct, 2021
Newmarket, ON, Canada
Enjoyed Most
Everything - breakfast, room, drinks was excellent. The Wifi was the only disappointment. It was weak and kept going in and out. Don't count on the Wifi.
Tim J
02 Oct, 2021
Collingwood, ON, Canada
Enjoyed Most
The rooms were clean and spacious, the hotel was in a perfect location (near Old Town and metro stations), and the service was excellent all around.
Ruben
31 Aug, 2021
St. Catharines, ON, Canada
Other Comments
Friendly, professional staff. Rooms were perfect. Easy walk to old Montreal & downtown shopping.
Janice
19 Sep, 2021
Kemptville, ON, Canada
Enjoyed Most
DEspite rainy wather we made the most of the location. We are walkers and spent the days exploring near and far. Loved the historic spots in old Montreal as well as the museums.
Faith
29 Oct, 2021
Burlington, ON, Canada
Enjoyed Most
Reception staff & restaurant staff are excellent . The restaurant manager went beyond his role to help us as did our servers.
Other Comments
The wifi service was not acceptable .It does need some upgrading for the clients
Carole
29 Oct, 2021
Kingston, ON, Canada
Enjoyed Most
Great hotel, perfect location and nice big suite, more than comfortable. Only complain requiring mitigation is the furnace noise being right inside the bedroom.
Antonio
03 Oct, 2021
Markham, ON, Canada
Enjoyed Most
Very friendly and fast check-in, friendly staff, the included services were also great. The room was large and very comfortable, the bathroom was large and very nice. The breakfast was good and sufficient. We will be happy to come back!
Other Comments
A very great house with friendly staff and great rooms - thank you!
Peter
02 Nov, 2021
Soest, Germany
Enjoyed Most
Exactly what we expected.
Brian
16 Oct, 2021
Ottawa, ON, Canada
Enjoyed Most
We thoroughly enjoyed our stay and thank Travelzoo for putting this wonderful package together (i.e. suite, parking, drinks, early and late checkouts) at a reasonable price. This was our first experience with Travelzoo but it won't be our last
Robert
24 Sep, 2021
Ottawa, ON, Canada
Enjoyed Most
My daughter and I had a great time.
Swati
30 Oct, 2021
Mississauga, ON, Canada
Enjoyed Most
Older Embassy, rooms need maintenance and updating.
Anush at front desk was great. Livio and Marco were the best at making this stay a fantastic trip!
We would return just for them😀
Other Comments
Restock the kitchenettes.
Elaine
09 Oct, 2021
Vancouver, BC, Canada
Enjoyed Most
Enjoyed our stay in Montreal and the staff at Embassy Suites
Other Comments
Concierge did not provide the best advise for great dining experience. KYO Japanese restaurant was not the hype noted on Google. We were disappointed with the dining experience on our first night in Montreal :(
Gail
30 Oct, 2021
Oshawa, ON, Canada
Enjoyed Most
Friendly and helpful staff, great breakfasts and really enjoy the evening cocktails
Lai Ling
23 Jul, 2021
Toronto, AB, Canada
Enjoyed Most
Good service, spacious suites, good food, convenient location, all located in a beautiful city surrounded by astounding culture
Tina and Mark
22 Jul, 2021
Ottawa, ON, Canada
Enjoyed Most
The staff were amazing! They all were trying very hard to make sure we were okay. Dining staff were awesome and had to deal with a lot for breakfast.
They are the reason I’d come back, the hotel building and policies need to be more transparent and to honour deals they make with third party vendors.
Other Comments
The lack of execution on honouring the travel zoo deals. Room wasn’t ready at 1:00pm, moved to a “presidential suite” (it was in desperate need of refresh), suite had very very little in kitchen stuff, the lack of communication on paying for everything including a very high damage deposit ($75 a night that was NOT told to us prior), and one elevator was not in service.
desiree
20 Aug, 2021
Calgary, AB, Canada
Enjoyed Most
A+
Jean-Jacques
09 Jun, 2021
Toronto, ON, Canada
Enjoyed Most
We liked being in Old Montreal. It was easy to visit the sights from this location. Even when we had a downpour on Wednesday, it did not deter us from enjoying the experience. We visited two restaurants which were both nearby, namely Gibby's and Garde Manger. Although both these restaurants are a bit expensive, they both made the dining experience memorable. We didn't mind the expense.
Other Comments
We had some minor issues, i.e. the hand held phone receiver and one of the TV receivers didn't work, the staff was on it immediately when we mentioned it to them. They could not have been more accommodating.
Ernest
16 Jul, 2021
Unionville, Ontario, Canada
Enjoyed Most
Location and large suite.
Other Comments
Rooms not clean
Georges
21 Jul, 2021
Markham, ON, Canada
Enjoyed Most
great stop over on our road trip to New Brunswick
jan
10 Aug, 2021
Brampton, ON, Canada
Enjoyed Most
Great big room with jacuzzi and fireplace. Made to order breakfast was excellent and ready 8n less than 10 min for pick up
Other Comments
Location is perfect between old Montreal and St Catherines
Kim
09 Mar, 2021
Ottawa, ON, Canada
Enjoyed Most
I'm originally from Montreal, so playing tourist in my hometown was quite fun (especially during Game 4 of the Stanley Cup final).
Allison (Sales / Front Desk) was so welcoming and accommodating. She booked us into our suite and explained breakfast coupons, complimentary drinks and in/out parking privileges. She was the ultimate friendly professional!
Other Comments
The breakfast sausages were very over-cooked. (sorry!)
April R
07 Jul, 2021
Gatineau, QC, Canada
Enjoyed Most
Great time playing tourists in our own city! Although there was some confusion with our booking, the staff at Embassy Suites quickly accommodated us and our stay was wonderful.
Lisa
05 Aug, 2021
Dollard-Des Ormeaux, QC, Canada
Enjoyed Most
Everyone was so nice. Spacious room. Loved the reception hour. Amazing location.
Danielle
07 Aug, 2021
Nepean , Ontario, Canada
Enjoyed Most
Good experience. Only, the living area needs to be updated
Dilip
09 Aug, 2021
Guelph, ON, Canada
Enjoyed Most
Great deal as it included parking, breakfast and Happy Hour drinks!
Other Comments
Great location in old Montreal and walkable to downtown and Chinatown
Robert
01 Jul, 2021
Toronto, ON, Canada
Enjoyed Most
Great value for money, great location, lots of space, cooked breakfast and loved the couple of drinks every night.
Sarah
07 Mar, 2021
Levis, QC, Canada
Enjoyed Most
We had a great experience at Embassy Suites, amazing staff, great location, and given the covid situation it was nice to have a kitchen / living area. The only negative for me would be the amount of greasy hand prints all over the walls....I am uncertain why people are placing their hands on the walls lol but they could use a good cleaning or a fresh coat of paint. Otherwise the room was clean.
Robin
01 Apr, 2021
Brockville, ON, Canada
Enjoyed Most
Good location, easy to walk to many attractions.
Colin
21 Jul, 2021
Breslau, ON, Canada
Enjoyed Most
All good, good location , clean rooms, check in easy and on time.
Scott
20 Aug, 2021
Russell, ON, Canada
Enjoyed Most
Staff at this hotel were really great. Room was spacious enough but found lay out a bit awkward for 3 of us. There were no plugs in the bathroom or anywhere near a mirror, also the wifi was quite weak and frustrating when you actually needed it. Service in the restaurant was good and friendly. Room was nice and clean. Loved having the large fridge.
Shannon
29 Jul, 2021
Calgary, AB, Canada
Other Comments
Hotel did not provide the features I paid for . No early checkin that supposedly was guaranteed . No blankets
Overcharged my credit card
Not willing to make things right
Robert
04 Aug, 2021
Cornwall, ON, Canada
Enjoyed Most
Breakfast and cocktail drinks great.
Other Comments
Bugs. Wife and kids covered in bug bites.
Room is much more worn-out than the pictures. Hair left on the bathroom floor.
No in-housekeeping. They gave the minimum number of towels (2), when asked for more, receptionist told us there is no housekeeping in house so no towels provided till the following morning.
Asked for extra blanket and a really old and worn looking blanket was given (with some rips around the edges).
Underground parking is really tight and smell.
David
13 Jul, 2021
Ottawa, ON, Canada
Enjoyed Most
we had a great time and would love to go again
Other Comments
the staff was very nice and helpful. One of the elevators was down but was not a big issue. The staff elevator was available in case the lineup was long.
MAYUR
29 Jul, 2021
TORONTO, ON, Canada
Enjoyed Most
The room was very comfortable and large in size. We had a full size fridge and freezer, microwave and dishwasher. Large living room space with fire place. 2 T.Vs and a jacuzzi. Large bathroom. Love it. Location close to harbour, walking distance to shops, restaurants and local attractions.
Jenny
21 Jul, 2021
Toronto, ON, Canada
Enjoyed Most
This was a great location and staff was friendly and welcoming. Room was super clean and I would go back.
Nancy
26 Jun, 2021
Ottawa, ON, Canada
Enjoyed Most
great hotel room, the travelzoo deal was amazing with the breakfast and happy hour drinks !
Prity
08 Aug, 2021
Brampton, ON, Canada
Enjoyed Most
One of two elevator was not operational. Staff did suggest and allow use of service elevator. Thank God but lost half an hour waiting to go down. Staff tried hard to provide good service. Good Breakfast. Very nice room.
Donald
12 Aug, 2021
Picton, ON, Canada
Enjoyed Most
L'emplacement était idéal. Nous avons beaucoup apprécié le vieux Montréal. Nous y retournerons certainement.
Other Comments
L'air climatisé était défectueux.
Nancy
28 Jun, 2021
Sherbrooke, QC, Canada
Enjoyed Most
Great service and great location
Mark
30 Jun, 2021
Niagara Falls, ON, Canada
Enjoyed Most
Just a getaway to relax.
Other Comments
Great staff, easy to communicate. Very clean room.I will be back.
David
09 Apr, 2021
Brockville, ON, Canada
Enjoyed Most
Overall was a good experience, no issue.
Other Comments
Great service
Adityanand
13 Jul, 2021
Kitchener, ON, Canada
Enjoyed Most
Staff was great, just short staffed.
Other Comments
Only one elevator working, couldn’t get thru to front desk when calling in, got charged for parking but got that fixed. Staff was great, just short staffed.
Navi
27 Jul, 2021
Brampton, ON, Canada
Enjoyed Most
Had a great time except for the fact that they only had 1 elevator working. no cleaning service due to covid but that is expected. staff were amazing, check-in was great.
Other Comments
Had a great time except for the fact that they only had 1 elevator working. no cleaning service due to covid but that is expected. staff were amazing, check-in was great.
Amyn
10 Aug, 2021
Whitchurch-Stouffville, ON, Canada
Enjoyed Most
Room is very clean, the location is perfect
Jingchun
04 Jul, 2021
Richmond Hill, ON, Canada
Enjoyed Most
Lovely room, great location. Helpful staff but slow check in as needed more people on front desk.
Other Comments
Very concerned as lack of access to stairs. Only one elevator working and this has been the case for three weeks. Not acceptable - what happens if there's a fire! I mentioned this to the front desk and they told me the stair doors would then be unlocked - not convinced or reassured by this. This issue needs to be addressed asap. Wait times at the elevator were ridiculous.
Carole
12 Aug, 2021
Ottawa, ON, Canada
Enjoyed Most
It was excellent. The rooms were very clean and maintained well.
Overall it was a great Hotel!
Shawn
19 Aug, 2021
Toronto, ON, Canada
Enjoyed Most
Wonderful stay. TravelZoo deal was awesome, great value for money. Location is perfect for visiting Old Montreal. Hotel was comfortable and staff are great.
Other Comments
Great check-in experience, fabulous staff. Lovely surprise anniversary gift. Rooms are a great size and very comfortable. Happy Hour is appreciated. Restaurant staff were as wonderful as front desk staff. Love the smell as you enter the hotel. Would definitely come back.
Rachel
19 Jul, 2021
Alliston, ON, Canada
Enjoyed Most
As always a great stay, rate was incredible, shame it is gone. We love the suites, the location and the staff.
Wendy
12 Apr, 2021
Arundel, QC, Canada
Enjoyed Most
Large rooms, good breakfast, close to old Montreal and the harbour
Alyssa
04 Jul, 2021
Toronto, ON, Canada
Enjoyed Most
This was a great hotel only a few blocks away from the Basilica Notre Dames Montreal. A great area to walk and explore Old Montreal.
The free breakfast and parking were huge bonuses. The room was large with a separate bedroom and could easily have slept 6. The bathtub was a huge spa tub and there was a separate shower stall. Having the kitchenette was great, we mostly used the fridge. The staff were nice, breakfast area was busy but food was decent. In the evening we were given 2 drink tickets per person so having a cocktail was a bonus. Note was crowded as everyone in the hotel had the same breakfast and drink tickets.
Overall I would recommend this hotel if you are looking to stay downtown.
Stephanie
12 Aug, 2021
Spruce Grove, AB, Canada
Enjoyed Most
Nous avons adoré notre séjour au Embassy Suites. Le service clientèle à la réception et au bar/restaurant est excellent! l'emplacement de l'Hôtel est parfait. Nous nous sommes sentis en vacances malgré le confinement que nous vivons. Nous avons déjà réservé notre prochain séjour en mai :)
Nathalie
07 Mar, 2021
La Jacques-Cartier Regional County Municipality, QC, Canada
Enjoyed Most
this was our second time at Embassy Suites and once again, we really enjoyed our stay.
Great staff, location is perfect!
Nathalie
23 May, 2021
La Jacques-Cartier Regional County Municipality, QC, Canada
Enjoyed Most
Staff was excellent, room was great, only thing weird was there was no drawers to put your clothes, so we ended up using kitchen drawers. Breakfast was just oK. But great value, and everything else. I will book again.
Ann
13 Jul, 2021
Toronto, ON, Canada
Enjoyed Most
Very good
Michal
12 Nov, 2020
Kitchener, ON, Canada
Enjoyed Most
If the other elevator was in operation, it would be ideal. Sometimes it takes too long to wait for the ride as the entire hotel only relies on one.
Ying
23 Jul, 2021
Mississauga, ON, Canada
Enjoyed Most
We had a great time overall!
The room was great overall but small details would have taken it to the next level. The bathroom had no night light and was pitch black for middle of the night bathroom trips. The bathroom was also huge but had the smallest shower of any place we stayed on this trip!
Beatrix
24 Jul, 2021
Mississauga, ON, Canada
Enjoyed Most
staffs were very helpful. breakfast was quick and substantial
Monina
21 Jun, 2021
Magog, QC, Canada
Enjoyed Most
Check in was slow but the staff we’re very helpful!
Lesley
21 Aug, 2021
Ottawa, ON, Canada
Enjoyed Most
Wonderful experence, so close to all the sites i would go back
Other Comments
Staff we very helpfull, which made our stay more pleasant. We will return in the fall.
Chris
13 Jul, 2021
Vaughan, ON, Canada
Enjoyed Most
I called ahead of time to find out how to access their parking. Their instructions were clear and I had no problem getting in.
Other Comments
Pandemic makes the atmosphere at the hotel a bit gloomy.
And eating breakfast in styrofoam boxes doesnt appeal to me. But I guess it is the price to pay to be safe...
GAETANE
06 Apr, 2021
Ottawa, ON, Canada
Enjoyed Most
The hotel was exactly as described and expected. The location was close to the "Old Port" of Montreal. We were able to explore the area very easily. The room was excellent. Having the "suite" was a nice touch. The included breakfast and parking made it a very good deal.
Other Comments
We were promised early Check-In, but the room was not really ready until about an hour later than expected. We were able to park the car and do some exploring of the area. Not a serious concern.
Christopher
05 Aug, 2021
Ottawa, ON, Canada
Enjoyed Most
This was a weekend getaway so no plans to do anything but relax. Everything was ok with minor issues. The sofa chair/bed was very uncomfotable to sit on as we kept sliding off with any movement. The bed wasn't very comfortable and the cordless telephones were very difficult to use so we ended up using the corded phone in the batheoom. Also, the toilet kept clogging up as if it wanted to run over.....thank goodness it did not....otherwise from that everything else was good.
Other Comments
The layout of the suite was very very nice......looked like a 1 bedroom apartment
AnnMarie
23 Nov, 2020
Ajax, ON, Canada
Enjoyed Most
The Staff was incredible! They were all kind, courteous and professional. The servers at breakfast and evening drinks were always welcoming and incredibly hard working!!
The travel zoo perks of free parking, full breakfast and evening reception made this holiday!
The room was lovely and the location was perfect for exploring old Montreal.
Other Comments
The Staff was incredible! They were all kind, courteous and professional. The servers at breakfast and evening drinks were always welcoming and incredibly hard working!!
The travel zoo perks of free parking, full breakfast and evening reception made this holiday!
The room was lovely and the location was perfect for exploring old Montreal.
Nicole
07 Aug, 2021
Toronto, ON, Canada
Enjoyed Most
spacious room with all we needed for our stay. the complimentary parking, breakfast and drinks really added to the experience.
Jasmine
25 May, 2021
Gatineau, QC, Canada
Enjoyed Most
Everything was organized. We were expected. A package was ready to cover breakfasts and cocktails tickets. Underground parking is very convenient and access in and out was programmed. The only « hic » is the 15% rebate on items bought at the restaurant: it has to be brought with you and showed every time you order. If you forget the reception will not accept it when you will close your bill on departure. Room and furnitures were in acceptable conditions. Guidance should be given to clients for the processing of garbages, as room service in not granted. Accumulation of empty food recipients during 3 days was a concern. Providing one garbage bag per day reserved with guidance to leave the full bag in the corridor in late evening in order to be picked up by the staff over night would be a fair approach.
Guy
09 Apr, 2021
OttawaNepean, ON, Canada
Other Comments
The bathroom was not clean when we arrived.
Amine
02 Mar, 2021
Laval, QC, Canada
Enjoyed Most
The staff were friendly and professional. The location of the hotel is very convenient to Montreal's main attractions. The suite was clean. Staff were excellent with covid 19 protocols and cleaning procedures. Our view wasn't nice as our windows looked over a concrete courtyard with a large dumpster. But our room was quiet and we slept very well in the comfortable beds.
Jacob
06 Apr, 2021
Toronto, ON, Canada
Enjoyed Most
This hotel is in an excellent location. The rooms were very large and very clean. Breakfast and parking included made this deal hard to beat.
Ludovic
21 Jun, 2021
St. Catherine's, ON, Canada
Enjoyed Most
Room decor was a little dated but for the price, size of room and location, this hotel was great value for money.
Wael
19 Jul, 2021
Ottawa, ON, Canada
Enjoyed Most
Great food, good package to include 2 beverages,
Other Comments
The desk staff need to be more pleasant & welcoming
Carole
30 Jul, 2021
Kingston, ON, Canada
Enjoyed Most
spacious room, too bad they dont bother maintaining it.
Other Comments
Not well maintained hotel room, lack of staff for basic services, generally run down hotel. Room smells musty from old shower curtain that they eventually replaced (takes 24 hours notice for tidying up room but only if you ask in the morning), Jacuzzi did not work, they tried fixing it but only replaced panel without fixing tub so it never turned on. AC didnt work initially, and then when they fixed it, it was incredibly loud whenever it turned on. Dishwasher sometimes jammed and smoked. Reception never picks up phone or answers voicemail and long lines at front desk to request basic services. Sliding door also was falling apart and did not slide when first checked in.
Richin
22 Aug, 2021
Toronto, ON, Canada