River North

The James Chicago

Travelzoo Staff

Why We Love It

  • Art-filled boutique hotel one block from Magnificent Mile shopping
  • Guest rooms feature 48-inch smart TVs, free Wi-Fi and welcome amenities for kids
  • In cooler weather, guests can lounge by the fireplace in the newly renovated lobby
  • Chicago's only hotel with the KEYPR concierge tablet system in every room -- arrange a wake-up call, order ice or request extra towels just by tapping the touch-screen

"One of Chicago's top luxury hotels" -- Oyster.com
Enjoyed This
(208 Member Ratings)
"The James majored in value and not frills. This hotel did a very good job at being a hotel. Room service was phenomenal. Room size was very functional. The food in the restaurant was simple, but amazing. The customer service was always courteous and helpful."
17. Jun 2018
East Saint Louis, IL, USA

Map & Directions

It’s 30 minutes by taxi from Chicago O’Hare International Airport to the hotel. A taxi is approximately $40-$45. Valet parking is available for those arriving by car (extra charge applies).

Rooms & Rates

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With a mid-century modern vibe full of fun amenities and high-tech perks, The James is as cool as it looks and certainly earns its spot on Conde Nast Traveler's list of the Best Hotels in Chicago. Despite being super chic, the hotel is also surprisingly family-friendly -- kids are supplied with a welcome kit and milk and cookies at turndown. 

Guest rooms are bright, surprisingly spacious and a minimalist’s dream, decorated in white and wood-grain accents. Many rooms also have dining nooks with a sofa and a table; clever room layouts ensure bathrooms are spacious. Rooms also include electric kettles with Starbucks Via coffee as well as pantries featuring snacks and a variety of drink options. 

The James Kitchen + Bar serves breakfast, lunch and dinner daily along with craft beers and cocktails. The hotel has an expansive 24-hour fitness center and a full-service spa; there's also a car service that can take you around the Loop and River North, and pets are welcome (though an extra charge does apply).

From the press:
  • "The surroundings are gorgeous ... suites feel straight out of a design magazine photo shoot" -- Frommer's
  • "This trendy boutique hotel has a prime location and comfortable, contemporary rooms" -- Fodor’s
  • "[This] sleek downtown hotel-residence attracts style-conscious travelers with its emphasis on extras" -- Conde Nast Traveler



  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Gym / fitness center
  • Restaurant
  • Pet-friendly


  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Baby-sitting service on request
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Concierge service
  • Currency exchange / ATM
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Pillow menu
  • Room service (limited hours)
  • Business center

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Mini bar
  • Pay-per-view / movies on demand
  • Safe
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV
  • iPod/iPhone docking station
  • Video games on request


  • Complimentary Wi-Fi throughout


  • Bathrobes and slippers
  • Bathtub
  • Hair-dryer
  • Separate shower
  • Luxury toiletries


  • Valet service (fees apply)


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • Accessible spa
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. Please check with the hotel.


Check-in: Standard Time is 3pm.

Minimum age required to check in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: Extra bed available upon request: free of charge.
Cot available upon request: free of charge.

Children welcome. 
Extra person charge is $40 (subject to tax), per person, per night. Charges will be added to your bill at the hotel.

Pets: Pets are allowed on request: US$75 plus tax, per stay.

Fees: A resort/facility fee of US$17.55 inclusive of tax, per night will be added to the total price of your stay upon check out.

This fee includes:

  • A $10 daily food and drink credit to James Kitchen + Bar*
  • James Club amenities including daily coffee and tea and a wine reception with light fare 
  • Wi-Fi access throughout the hotel
  • 24/7 Concierge services
  • Overnight shoeshine
  • Magazines and newspapers available
  • Unlimited local and long distance phone calls
  • In-room coffee and tea offerings
*Must be redeemed daily, credit may not be rolled over.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: The hotel offers Valet Parking for $65.00 (subject to tax), per day, with in and out privileges included. Oversize vehicles not allowed. Charges will be added to your bill at the hotel. This rate is subject to change without notice and at the discretion of the property.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Enjoyed This
(208 Member Ratings)
Ratings & reviews reflect verified member feedback for James Hotel Chicago (Denihan Hospitality) over the past 15 months.
4.5 Ambiance
4.8 Location
4.3 Rooms
4.6 Quality of Service
4.4 Value for the Money
Show Reviews
Enjoyed Most
The location
James 11. Jul 2018 Green Bay, WI, USA
Other Comments
will be closed for remodeling for 6 mo and sold.....no more James
Walter 09. Jul 2018 Zeeland, MI, USA
Enjoyed Most
The friendly staff and the wine and cheese in the evenings.
Cathy 29. Apr 2018 Bullock, NC, USA
Enjoyed Most
The James majored in value and not frills. This hotel did a very good job at being a hotel. Room service was phenomenal. Room size was very functional. The food in the restaurant was simple, but amazing. The customer service was always courteous and helpful.
Marquita 17. Jun 2018 East Saint Louis, IL, USA
Other Comments
Warning, the room rate does not include a 25% mark up for fees and taxes. This is not the good deal it is promoted to be.
Steve 09. Jul 2018 West Des Moines, AL, USA
Enjoyed Most
Staff was cheerful and helpful. The $10 food/bar credit was fun.
Francine 23. Apr 2018 Essex Junction, VT, USA
Enjoyed Most
The Manager- was awesome and friendly and helpful and made up for the rude staff the previous night. Rooms were terrific.
Other Comments
Check in staff was not friendly and very rude. Didnt give us the $50.00 extra credit either, which is the reason we chose the James over another resort.
Kathryn 16. Apr 2018 Traverse City, MI, USA
Enjoyed Most
We love the location of The James, the rooms are nice. Our bathroom in room 809 could use a little work. The toilet paper holder needs to be tightened up and the shower head blows you away, the bath tub fills up while you're showering.
Holly 02. Apr 2018 Grand Haven, MI, USA
Enjoyed Most
Janie 27. Feb 2018 Hinsdale, IL, USA
Enjoyed Most
Quiet...near lots of attractions. Rooms were modern and clean. Free wine, coffee, etc in the lobby was a Plus too!!
Tiffany 26. Feb 2018 Hinsdale, IL, USA

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The James Chicago