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Mercure Cardiff Holland House Hotel & Spa

Emily Paterson
Deal Expert

Why We Love This Hotel

  • The hotel is a 15-minute walk from major attractions, including Cardiff Castle, Bute Park and the National Museum
  • Superior Rooms have panoramic views of the city
  • The hotel has a swanky spa with an indoor pool

"ok. booked hotel as we were going to show at Motorpoint Arena. Good location."
28 Nov, 2019 - Bristol, UK
See All 292 Member Ratings

Rooms & Rates

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Mercure Cardiff Holland House Hotel & Spa is a 4-star property in central Cardiff, 15 minutes' walk from attractions including Cardiff Castle, Bute Park and the National Museum, as well as Queen Street railway station. The glass-fronted building is 15 storeys high and offers impressive views over Cardiff, particularly from some of the Superior Rooms on the higher floors, which have large panoramic windows.

If you need a break from culture, history and botany, head to the Morgan Quarter, 15 minutes' walk from the hotel, where you'll find independent boutiques, quirky cafés and delis and Spillers Records, one of the world's oldest record shops. Cardiff Bay is a 5-minute drive from the hotel -- hop on a boat from Bute Park for the best views of the Millennium Centre.

As well as a lounge bar, Mercure Cardiff Holland House Hotel & Spa has a first-floor restaurant that specialises in steak and seafood. If you've overindulged, there's a luxurious spa with a gym, an 18-metre heated indoor swimming pool, a sauna, a Jacuzzi and a thermal suite. 

Each bedroom has city views, free Wi-Fi and a TV with satellite channels. Superior Rooms are on higher floors than Classic Rooms, so are quieter and have more extensive views. Privilège Rooms include mini bars with soft drinks, bathrobes and slippers, and a daily newspaper, and Junior Suites have separate living areas.



  • Infant cots / cribs
  • Bar
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Restaurant
  • Sauna / Steam Room
  • Pet-friendly
  • Spa
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Beauty treatments / massages (fees apply)
  • Laundry / dry cleaning
  • Safe in reception

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Safe
  • Sitting area
  • Flatscreen TV


  • Complimentary Wi-Fi throughout


  • Bathrobes and slippers
  • Hair-dryer
  • Separate shower
  • Bathtub or shower


  • Parking (fees apply)


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • Accessible spa
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible


Check-in: Standard Time is 2pm.
Minimum age required to check in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: Cot available upon request, free of charge, for children 2 or under.
Extra bed not available for older children and adults.
See room descriptions and rate policies for information about room occupancy and prices.
Breakfast is included.

Pets: Pets are allowed on request and will be charged at £15 per pet per night.

Fees: Car park fee: £14 per night.

Car park spaces are subject to availability upon arrival.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(292 Member Ratings)
Ratings & reviews reflect verified member feedback for Holland House Hotels (Cardiff) Ltd over the past 15 months.
4.2 Ambiance
4.4 Location
4.4 Rooms
4.5 Quality of Service
4.5 Value for the Money
Show Reviews
Enjoyed Most
In my opinion, the spa changing room was in a dangerous state. I slipped and fell hitting the back of my head, injuring my back and feet. It was people in the changing room who came to my assistance, no staff around. It was only the next days that I realized how much I was injured and how dangerous the changing rooms are and I suggest that a full risk assessment be carried out. I I had a first rate hotel room with fantastic view.
Other Comments
No choice of the appointment time, it was 5-30 or nothing. I had not realized it shut at 18-00 so I had not full use of the relaxation suite. The therapist was professional, but gave the impression that it was their finishing time. Coffee was cold and undrinkable. I was in the relaxation suite, no more than 45 minutes,
BRYAN 29 Nov, 2019 Pontypool, UK
Enjoyed Most
ok. booked hotel as we were going to show at Motorpoint Arena. Good location.
Other Comments
Went for breakfast 9am, felt hot dishes were rather dried up.
David 28 Nov, 2019 Bristol, UK
Enjoyed Most
Friendly staff, good room, breakfast and dinner very good. 10 minute walk out of town.
Jack 27 Nov, 2019 Kingswinford, UK
Enjoyed Most
Pool rather cold
Other Comments
Rather rude lady on reception
Susan 27 Nov, 2019 Pontypool, UK
Enjoyed Most
Had a lovely weekend celebrating a family birthday. Staff and all facilities were excellent including spa treatments.
Other Comments
Great location for Cardiff city centre and everything it has to offer. Highly recommend.
NEIL 25 Nov, 2019 Hereford, UK
Enjoyed Most
Excellent weekend stay in this quality hotel. Thoroughly enjoyed the whole experience.
Other Comments
Staff were welcoming and friendly from the moment we checked in. Food in the restaurant was of good quality and service was good. All of the staff deserve a big thank you from my family.
NEIL 25 Nov, 2019 Hereford, UK
Other Comments
Amazing hotel. Great pool, 8 mins walk into the town. Ideally placed. Breakfast was lovely.
Karen 25 Nov, 2019 Plymouth, UK
Enjoyed Most
Lovely staff and a great room with a cool bar.
Other Comments
Car park a little difficult to find
Steven 25 Nov, 2019 Newport, UK
Enjoyed Most
Diane 23 Nov, 2019 Newport, UK
Enjoyed Most
Good hotel good breakfast, good location
Other Comments
Very cold in room, they provided a portable heater but it did not heat room completely because it was a big room. Had sleepless night for 1st night because the mattress was dry worn out & nobbly, they provided a memory foam topper for rest of my stay, however this topper should have been on bed when iI arrived.
carol 22 Nov, 2019 machynlleth, UK

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Mercure Cardiff Holland House Hotel & Spa