Chicago
Wyndham Grand Chicago Riverfront
Why We Love It
- A member-favorite AAA 4-Diamond hotel in the heart of Chicago
- Riverview rooms have amazing views looking straight down the Chicago River
- Hoyt's American Tavern serves contemporary American cuisine and cocktails
- The rooftop ballroom was featured in a scene from "The Dark Knight"
"A space with a down-to-earth feel and luxury aspirations" -- Frommer's
Enjoyed This
(327 Member Ratings)
(327 Member Ratings)
"location was great, rooms were good, spacious and clean. view was great- especially at night. But this hotel has the NOISIEST doors that i have ever heard."
don
02. Apr 2018
Rockton, IL, USA
Map & Directions
The most economical option from both Chicago O'Hare and Midway airports is the El train. Travel time to the downtown area is 40-45 minutes from O'Hare and 25-30 minutes from Midway.
Overview
Travelers "won't want for comfort" (Frommer's) at the Wyndham Grand Chicago Riverfront, a sleek 39-story downtown hotel set one block from both the Loop and the famed Magnificent Mile. Rooms at this AAA 4-Diamond hotel are spacious by Chicago standards, especially the popular Riverview Double Queen rooms. Wi-Fi is complimentary, and guests can expect flat-panel TVs, Keurig coffeemakers, rain-forest showers and plush linens.
Hoyt's, the on-site restaurant, serves "creative Midwestern-inspired fare" (Fodor's) and the outdoor patio is a great place for a drink in warmer months. The hotel's fitness center features lovely skyline views and while there's no spa, guests can arrange for in-room massage appointments.
Batman fans take note: The hotel’s ballroom was the setting for Bruce Wayne’s penthouse apartment in the 2008 film "The Dark Knight."
Amenities
General Pet-friendly - Fees apply
- Infant cots / cribs
- Bar
- Newspaper / magazines
- Gym / fitness center
- Restaurant
- Nightlife / entertainment
- Extra beds (fees apply)
Services
- 24-hour front desk
- 24-hour security
- Airport transfer (fees apply)
- Beauty treatments / massages (fees apply)
- Concierge service
- Laundry / dry cleaning
- Room service (limited hours)
- Safe in reception (fees apply)
- Shuttle service (fees apply)
- Business center
Room amenities
- Air-conditioning
- Central heating
- Coffee / tea-making facilities
- Fridge
- Iron and ironing board
- Safe
- Sitting area
- Flatscreen TV
- iPod/iPhone docking station
Internet
- Complimentary Internet access
- Complimentary Wi-Fi throughout
Bathroom
- Hair-dryer
Parking Overnight parking $65.
- Valet service (fees apply)
Accessibility
- Accessible bathroom in some rooms
- Accessible meeting room
- Accessible parking
- Accessible path of travel
- Accessible restaurant
- Accessible spa
- ADA compliant rooms
- Facilities for guests with special needs
- Roll-in shower
- Wheelchair accessible
Policies
Check-in:
Standard Time is 3pm. Minimum age required to check in: 21.
Checkout: Standard Time is 12pm.
Children and additional guests: Children under 18 stay free of charge when sharing parents’ room (on request). Infant's cot/crib available on request, free of charge. Extra bed available on request, in Suites and Deluxe Rooms with king beds only: $30 per night. Charges will be added to your bill on checkout.
Pets: Pets under 40 lbs are allowed on request and will be charged $100 per stay. Charges will be added to your bill on checkout.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Additional details:
A Valet Parking Fee of $66.00 (subject to tax), per day applies and will be added to your bill at the hotel. This rate is subject to change without notice and at the discretion of the property.
Have a Question? Contact Travelzoo.
- +44 (0) 20 3564 9000 UK & Europe
- 1-877-966-0000 U.S. and Canada (toll-free)
- Email us
Customer Service available Mon-Fri, 8am-6pm
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(327 Member Ratings)
(327 Member Ratings)
Ratings & reviews reflect verified member feedback for Wyndham Grand Riverfront over the past 15 months.
Show ReviewsHide all
Ratings & reviews reflect verified member feedback for Wyndham Grand Riverfront over the past 15 months.
4.4
Ambiance
4.8
Location
4.4
Rooms
4.5
Quality of Service
4.5
Value for the Money
Enjoyed Most
Location
Other Comments
Long elevator waits
Paul
28. Aug 2018
Elkhorn, WI, USA
Enjoyed Most
Location
Other Comments
How easy check in was
Bernie
18. Jun 2018
Tinley Park, IL, USA
Enjoyed Most
location was great, rooms were good, spacious and clean. view was great- especially at night. But this hotel has the NOISIEST doors that i have ever heard.
Other Comments
The only issue was that we were put on the 28th floor with a bunch of teens that were some type of team. AT 5:30 am each morning they start slamming the doors. Hotel staff would do good to try not to put normal customers on the same area as teams due to the fact that the doors make ALOT of noise when they close even when you are careful. And this team was not trying to be careful at all!!
don
02. Apr 2018
Rockton, IL, USA
Enjoyed Most
Location, lovely room and view, friendly personnel
Other Comments
Hoyt’s restaurant (in hotel) breakfast buffet ..very disappointing...cold, runny scrambled eggs, cold hard potatoes, cold greasy bacon.
Kathleen
31. Mar 2018
Antioch, IL, USA
Enjoyed Most
Included Breakfast was excellent
Other Comments
Consierge service was inexperienced and unhelpful
Laurie
24. Mar 2018
Dayton, OH, USA
Enjoyed Most
The location on the river was great!
Other Comments
My only comment (made to the manager) was that the breakfast buffet could have been a little better. For a hotel of that 'status' it was pretty 'lame.' Would have loved some yogurt or sweet rolls besides eggs/bacon/sausage/potatoes. But for priced we paid with Travel Zoo, can't complain!
Sandra
05. Mar 2018
Aurora, OH, USA
Enjoyed Most
The room was large, clean, and had a beautiful view of the Chicago river.
Kerwin
05. Mar 2018
St. Louis, MO, USA
Enjoyed Most
Great location and the view was amazing
Cheryl
05. Mar 2018
Hoffman Estates, IL, USA
Enjoyed Most
The location.
Dawn
02. Mar 2018
Sobieski, WI, USA
Other Comments
Comfortable and clean - great location.
David
28. Feb 2018
Zeeland, MI, USA
Enjoyed Most
Location, cleanliness, ease of checking in, friendly staff.
James
26. Feb 2018
Oak Forest, IL, USA
Enjoyed Most
Amazing view of the Chicago River with the bridges crossing over and of landmark Chicago architecture. Well worth the upgrade.
Gay
26. Feb 2018
RacineRacine, WI, USA
Enjoyed Most
Location
Other Comments
Loved will return
Jeanne
26. Feb 2018
Prospect HeightsHeights, IL, USA
Enjoyed Most
With the Travelzoo deal or some last minute pricing, the price is affordable. Regular "rack rates" are kind of prohibitive. Because of this deal, we were able to experience a property we might not have otherwise.
Other Comments
Beautiful property right along the riverfront and convenient to theatre, shopping and sightseeing.
The rooms are well appointed and comfortable.
Stacy
26. Feb 2018
New Lenox, IL, USA
Enjoyed Most
Good location. Check in was easy.
Barbara
25. Feb 2018
Valparaiso, IN, USA
Enjoyed Most
Great views, good location, comfortable beds
Tracy
25. Feb 2018
Wabash, IN, USA
Enjoyed Most
great location
Sharon
24. Feb 2018
Goose Lake, IA, USA
Enjoyed Most
Close proximity and walkable to a lot of things we wanted to do.
Danielle
23. Feb 2018
Youngstown, OH, USA
Enjoyed Most
The river view from the window.
Other Comments
Room 3801 was next to the elevator upon going to sleep around midnight the loud thumping noise made by elevator made it hard to sleep. Had to change rooms the next day. I never take a room next to elevator again.
Eric
21. Feb 2018
Chicago, IL, USA
Enjoyed Most
View and friendly staff
stephen
21. Feb 2018
Dahinda, IL, USA
Enjoyed Most
Excellent location and great room on top floor corner
Other Comments
The only drawback were the elevators...they were brutally slow. All of them would stop on floors for no reason as well.
Jeffrey
20. Feb 2018
Elgin, IL, USA
Enjoyed Most
Staff were extremely helpful and went out of their way.
Mary
20. Feb 2018
Florissant, MO, USA
Enjoyed Most
Location
Richard
27. Nov 2017
New BaltimoreChesterfield, MI, USA
Enjoyed Most
Location is fantastic
Other Comments
Staff was very friendly and attentive
Daniel
25. Nov 2017
Winder, GA, USA
Other Comments
Only complaint - staff cleaning and vacuuming a room at 11pm.
Barbara
23. Nov 2017
Portland, OR, USA
Enjoyed Most
The room was beautiful and the staff including Eric were nice. However, the circumstances of the stay weren’t nice. I am reluctant to book future rooms using Travelzoo.
Other Comments
Each time I reserve a hotel room through Travelzoo, there is always a hassle. I stay at hotels frequently through profess organizations and have not had so many negative experiences. Therefore I am reluctant to book a hotel through Travelzoo in the future. The hotel was beautiful, however two hours before checkout, the safe became nonfunctional. The safe battery was low and I couldn’t open the safe. The first time I called the concierge desk, I waited 15 minutes. I couldn’t wait any longer because the restaurant was closing (for breakfast) in 45 minutes. Therefore, I called concierge again and asked them to come back at 11:00 a.m. Upon returning to my room at 11:00 a.m., I called the concierge to inform them I returned to my room. The engineers finally came to the room at 11:30a.m. I was concerned because I had to wait, had other things planned, and checkout was at 12:00p.m. After spending an additional 15 minutes to open the safe, both engineers were unsuccessful. They had to come back and make additional attempts three times. By 1:00p.m., they were still working on the safe, I couldn’t wait any longer and finally the manager, Eric called. We checked out and the engineers still open the safe. Unfortunately themsafe contained all of my keys. They finally opened up the safe by 3:30 p.m. Due to my schedule, I have to retrieve the keys the next morning.
While the room was beautiful, the furnace in the room was extremely loud and disturbed my sleep.
Erika
19. Feb 2018
Chicago, IL, USA
Enjoyed Most
Great location great room size nice lobby bsr
Donna
19. Feb 2018
Osceola, IN, USA
Enjoyed Most
Location
Phillip
18. Feb 2018
Villa park, IL, USA
Enjoyed Most
My view! The location. The staff was very helpful and friendly, especially the doormen. I was here for a conference that actually took place at the Hyatt, and it was VERY convenient, and even invigorating, to go back and forth. I liked the Wyndham much better than the Hyatt. The bathrooms were also very nice. Everything was clean and spotless, and it smelled nice, which is not often the case for hotel rooms.
Other Comments
The value for this stay was exceptional! I'm glad I had the opportunity and would definitely consider any more deals for the Wyndham Grand Chicago Riverfront any time of year.
Candice
18. Feb 2018
Cedarburg, WI, USA
Enjoyed Most
Beautiful room. Great location.
Other Comments
Staff very nice and helpful.
Pamela
18. Feb 2018
MuskegonMuskegon, MI, USA
Enjoyed Most
location & riverview
Susan
16. Feb 2018
Oak Park, IL, USA
Enjoyed Most
Location was great, close to most everything. Room was excellent with great bed and pillows.
Other Comments
Room service was a bit tardy as we had to call at 4 PM after a day at museums to get clean towels and room cleaned. Restaurant food and service was typical for hotel service but very unaccommodating in accepting breakfast coupons.
John
16. Feb 2018
Novi, MI, USA
Enjoyed Most
The atmosphere of friendliness, knowledge and politeness. Over the top.Location was
.
Other Comments
Location was very good as you can walk to many places for eating and expierences.
Mary
16. Feb 2018
Markesan, WI, USA
Enjoyed Most
view
Larry
15. Feb 2018
Lake Zurich, IL, USA
Enjoyed Most
Great view. The room was spacious and nicely decorated. The entire experience was first class.
Other Comments
We travel quite a lot, and the Wyndham was one of the best hotels we have ever stayed in. We would definitely go back!
Michael
15. Feb 2018
Ann Arbor, MI, USA
Enjoyed Most
Loved the bed
Other Comments
Came for a girls weekend. It was difficult for both of us to get ready at the same time. You need to put the full length mirror in the bedroom. Would have made things so much better
Michelle
13. Feb 2018
Carmel, IN, USA
Enjoyed Most
Close to everything!!
Larry
13. Feb 2018
Bloomfield Hills, MI, USA
Other Comments
Only thing I didn't like was that the breakfast voucher we received said it was good for the American Breakfast- eggs, toast, bacon or sausage and coffee or tea. What were offered was a buffet. My husband and I are picky about eggs and we're bummed we didn't get made to order, but mass produced egg like product. Everything else was great!
Sarah
13. Feb 2018
Milwaukee, WI, USA
Other Comments
Too much attention to trying to sell condos.
Mary Ruth
12. Feb 2018
Minneapolis, MN, USA
Enjoyed Most
The view
Mary Ann
12. Feb 2018
Cary, IL, USA
Enjoyed Most
The view (although we were on a low floor)
Other Comments
We always celebrate birthdays at hotels and after informing the staff, usually, at the very least receive a birthday card, well wishes from the staff or maybe a chocolate on the bed, but there was nothing this time. We stayed at few other hotels along the river for birthdays the past couple of years and most of them were really great! Just wanted to try a new place this time, not overwhelmed with hospitality though. Free breakfast was part of the deal purchased so that was nice. Thanks to Travelzoo!
Michelle
12. Feb 2018
Chicago, IL, USA
Enjoyed Most
The View!
Other Comments
The parking is outrageous!
Carrie
12. Feb 2018
Urbana, IL, USA
Enjoyed Most
Rooms were great, staff friendly
Other Comments
People were noisy on our floor at 3AM in the morning. Continued to 4AM, beds are not as comfortable as Hilton
Jody
12. Feb 2018
Belleville, IL, USA
Other Comments
Poor service at breakfast if you have free vouchers.
Barbara
12. Feb 2018
Hawk Point, MO, USA
Enjoyed Most
Comfortable room with beautiful view
Other Comments
Parking is expensive and a bit combersome
Tom
12. Feb 2018
Milwaukee, WI, USA
Enjoyed Most
Excellent room with a view of Chicago and the river.
Gary
12. Feb 2018
Palatine, IL, USA
Enjoyed Most
The location was great and the staff was nice
Other Comments
We were put next to the elevator and on a floor where groups of people staying near us were very loud throughout the night. The walls were very thin and we heard the plumbing all evening/overnight. We got very little sleep, but it wasn’t going to be worth changing rooms as we had a sleeping child with us. We liked the hotel, but if we stayed again, would request a quieter floor/area.
Dawn
12. Feb 2018
ChicagoChicago, IL, USA
Enjoyed Most
Nice hotel, Rooms are great. Location is fabulous. Just a great place to stay!
Frank
12. Feb 2018
Crystal Lake, IL, USA
Enjoyed Most
Location
Pam
12. Feb 2018
Hoffman Estates, IL, USA
Enjoyed Most
The view from our corner room was beautiful!
Sharon
12. Feb 2018
Elgin, IL, USA
Enjoyed Most
The view from the room
Kate
12. Feb 2018
Chagrin Falls, OH, USA
Enjoyed Most
Loved the location
Majarka
08. Feb 2018
Kiel, AL, USA
Enjoyed Most
friendly staff
Other Comments
nice hotel
stephen
07. Feb 2018
Dahinda, IL, USA
Enjoyed Most
Great location
Karen
06. Feb 2018
Gaithersburg, MD, USA
Enjoyed Most
It is a great location for Millenium Park, The Art Institute, The Chicago Architectural Foundation for tours, the River Walk and anywhere in the Loop.
Other Comments
The staff at the hotel and the restaurant were very friendly and helpful.
Robert
05. Feb 2018
Glenview, IL, USA
Enjoyed Most
The location
Other Comments
I was disappointed in the way the room was the safety lock on the door was broken when we went in they didn't have any slippers or ropes for us to put on when to take a shower and they had no idea about the breakfast accommodation that came with the Travelzoo deal. It was a very noisy Hotel when we ask for help no one really had an answer for us
I was really sad I was celebrating my anniversary and he just made it really bad
althea
05. Feb 2018
Chicago , IL, USA
Enjoyed Most
Hotel was very convenient to the subway and for shopping areas.
William
20. Nov 2017
Louisville, KY, USA
Enjoyed Most
Location. View
Other Comments
Rooms could use a little updatingo
Judith
17. Nov 2017
Evergreen, CO, USA
Enjoyed Most
We were able to check in on arrival
Other Comments
Excellent service
Patrick
16. Nov 2017
LouisvilleLouisville, KY, USA
Enjoyed Most
Our family was especially taken with the great views of the river, but the room was very nicely and the deal was a great value for us.
Other Comments
The included breakfast vouchers turned it to be better than we even expected and tasty too! The breakfast servers, and really all the staff were all pleasant and great to us. The central location was perfect for our mini vacation and we found our way to where we needed to go via public transit with only a few misses. Good food was within walking and everyone had a good stay.
Elizabeth
05. Feb 2018
Wisconsin Rapids, WI, USA
Enjoyed Most
Great location big room but dated. Hotel itself is very blah. The housekeeping staff were very friendly
Other Comments
Room was very dated poor shower. Wait was long for breakfast Todd was small portioned and very pricy.
Ruth
05. Feb 2018
Grafton, WI, USA
Enjoyed Most
location
Other Comments
The elevators seemed a bit slow and we had issues with our toilet not flushing in the middle of the night. Waited until morning to call for an engineer. Once the call was placed, the engineer arrived in about 15 minutes.
Lori
05. Feb 2018
Byron Center, MI, USA
Other Comments
The restaurant staff made the complimentary breakfast difficult. Cold coffee, acting put out when asking for a refill, leaving people to wait for 15 minutes with open tables etc. the hotel was nice but the service in their restaurant was less than acceptable.
Brennan
05. Feb 2018
Battle Creek, MI, USA
Enjoyed Most
Location is perfect for downtown activities. The staff upgraded our room with zero hassle when we noticed a mistake cleaning in our initial room. The free breakfast was decent.
Other Comments
Parking is expensive. We were able to book a spot on the app Spot Hero and it just coincidentally WAS our hotel’s lot! We paid half what the hotel charges and valet included.
Laura
04. Feb 2018
Carmel, IN, USA
Enjoyed Most
Great location and River view was spectacular.
Other Comments
Restaurant needs work...
Jeffrey
03. Feb 2018
Montgomery, OH, USA
Enjoyed Most
Location is great! The front desk staff was great!
Other Comments
There was a tear in one of the sheets, several inches long. The towels were not thick and soft and we received a bath towel that was badly stained. Large cobwebs on wall above bed and by drapes. Tub had a quite large gouge out of it that they tried to cover up. Lighting in the room does not allow for work or reading to be done at the desk....very dim room. Rooms by the elevators can hear the elevator noise constantly. Sounds like a roller coaster every time it goes up or down. Concierge called us 2 mornings in a row and woke us up the second morning. Wanted to sign us up for a timeshare presentation at the hotel. I have NEVER been called in my room by concierge to chat about where I went the night before, what did I eat, what I have planned for the next day.......NONE OF YOUR BUSINESS!
Barbara
02. Feb 2018
Darien, IL, USA
Enjoyed Most
Staff, restaurant, ease of getting around.
Other Comments
A great central location whether you are going to the museums, a play or shopping.
Susan
01. Feb 2018
Holland, MI, USA
Other Comments
Great experience!
Karen
31. Jan 2018
Crawfordsville, IN, USA
Enjoyed Most
Service, great rooms, price, location
Other Comments
Travel Zoo makes it easy and great pricing
Richard
30. Jan 2018
Bloomfield Hills, MI, USA
Other Comments
Pay the little bit extra to get a river view! Our friends had a river view and it was spectacular!
Kara
30. Jan 2018
Fort Madison, IA, USA
Enjoyed Most
Spacious, clean room, friendly staff!
Other Comments
Beautiful views!!
Aubri
30. Jan 2018
KokomoKokomo, IN, USA
Enjoyed Most
Staff was amazing and friendly and helpful. Super clean rooms and very comfy beds!
adine
29. Jan 2018
Tustin, MI, USA
Enjoyed Most
Loved the location, easy walk from South Shore, restaurants, and shopping!!
Sherry
29. Jan 2018
Elkhart, IN, USA
Enjoyed Most
The View
Other Comments
The bathroom did not have a lock and no ventilation. Very long lines for the elevators.
Denis
29. Jan 2018
Columbus, OH, USA
Enjoyed Most
Location! Very friendly staff, clean, modern
Andrea
29. Jan 2018
Crown Point, IN, USA
Enjoyed Most
The location, the room and the hotel staff upon arrival.
Other Comments
Breakfast was chaotic, disorganized, I'm guessing short on staff. We waited 45 minutes for a table! I went to the concierge for assistance and they went to the dining room and came back and apologized and said it would be a 45 minute wait. After all that, when the bill came, I produced my two breakfast vouchers and the waitress fussed at me for not producing them when we first sat down. NO WHERE does it say that you are suppose to do that. Ugh! bad ending to what otherwise was a very pleasant experience.
Jackie
29. Jan 2018
Spring Hill, TN, USA
Enjoyed Most
Nice breakfast. Not just a buffet. Cooked fresh.
Other Comments
Valet parking at $66 is expensive but that's Chicago. Probably worth it for the convenience.
Walter
29. Jan 2018
Grand Rapids, MI, USA
Enjoyed Most
breakfast included with our package/promotion was a nice touch and a good way to start the day
Other Comments
The concierges at the hotel are awesome.
Ruth
28. Jan 2018
Madison, WI, USA
Enjoyed Most
Great River view. Pleasant, helpful staff. Beds were a little soft for my liking. Location near theater, magnificent mile.
J Barry
27. Jan 2018
Buffalo Grove, IL, USA
Enjoyed Most
2 sinks in the bathroom
Karen
25. Jan 2018
Hixson, TN, USA
Enjoyed Most
Service and views
Jessica
22. Jan 2018
Westchester , IL, USA
Enjoyed Most
Price, but parking was to expensive
Paul
22. Jan 2018
South Bend, IN, USA
Enjoyed Most
Quality of lodging and location
Carol
21. Jan 2018
Naperville, IL, USA
Enjoyed Most
The location is great for exploring all of downtown. The entire staff was friendly and gracious. The included breakfast was a nice bonus!
Other Comments
Spend the extra $10 per night to get a river view- well worth the money!
Linda
21. Jan 2018
Rome, GA, USA
Enjoyed Most
Location and value
Colleen
20. Jan 2018
Lombard, IL, USA
Enjoyed Most
large new/clean room and great breakfast!!
Other Comments
perfect location for our trip
Kenneth
16. Jan 2018
Kenosha, WI, USA
Enjoyed Most
Rooms, staff
Jody
16. Jan 2018
Belleville, IL, USA
Enjoyed Most
Location, huge bathrooms, bigger room
Kimberly
16. Jan 2018
Iowa City, IA, USA
Enjoyed Most
We were upgraded to a suite!
sean
15. Jan 2018
DixonDixon, IL, USA
Enjoyed Most
The view from my 16th floor room was amazing. And the room was very spacious.
Other Comments
I wish this hotel had a bigger lobby, or a lounge on an upper floor.
Heidi
15. Jan 2018
Yorkville, IL, USA
Enjoyed Most
The staff. Everyone that helped me check in early at the front desk and reservations and the staff in the restaurant
Other Comments
While the location is great and the only issue I had with the room was that it was too warm, the staff really went above and beyond. Thank You !
Diana
12. Jan 2018
Roselle, IL, USA
Enjoyed Most
view
Rosa
07. Jan 2018
Plainfield, IL, USA
Enjoyed Most
The extras were undersold. The breakfast is not a continental breakfast; it is a full on meal from the hotel restaurant. Excellent!
Nicholas
07. Jan 2018
Chicago, IL, USA
Enjoyed Most
The location
Other Comments
Great location! The room was nice and very clean and the gym was exceptional. Our deal through Travelzoo included breakfast which was very good except I really wish they would have offered gluten free toast or muffins which most hotels do. Also, it would have been nice to have more drawer space in the room since we were there a week and had lots of winter clothes.
Bill
31. Dec 2017
Colorado Springs, CO, USA
Enjoyed Most
Location
Other Comments
We originally had a beautiful corner room, but had to change rooms around 11:00 pm on our first night because the heat did not work in our room. The shower door did not close all the way so there was an issue with water outside the shower area.
Overall, we loved this hotel and our breakfast was just the way I make it! I left my purse in the restaurant and when I returned to retrieve it, everything was there!
Carol
30. Dec 2017
Gainesville, GA, USA
Enjoyed Most
Staff was very friendly.
Other Comments
The bellhop was the friendliest of any motel we have ever visited. Made a point of speaking to us daily.
Kelly
16. Nov 2017
Kansas City, KS, USA
Enjoyed Most
The room was spacious and the view of the river was fantastic. The decor in the lobby was beautiful and tasteful.
Other Comments
Despite the great location, view and decor I am unlikely to return because the staff was utterly lacking in professionalism. The doormen stood in a group laughing, talking with each other as guests tried to get bags and strollers in & out of the hotel. I had to request housekeeping to clean my room, only to be admonished for calling so late - although I was out from 9am until I called at 3:30. I was advised that the check out time was 11am, even though my reservation had 12pm. When I spoke to the manager about these instances at check out, I was told, I should have “requested “ a later checkout, I should have “requested “ assistance from the doorman & I was on a high floor which is cleaned last. Not at all hospitable!
Cheryl
29. Dec 2017
Evanston, IL, USA
Enjoyed Most
Location and breakfast
Other Comments
Parking was extremely expensive!
Patricia
24. Dec 2017
Randolph, VT, USA
Enjoyed Most
It is a Beautiful Hotel!
Other Comments
The breakfast was delicious! Location perfect
Patricia
19. Dec 2017
Bonita SpringsBonita springs, FL, USA
Enjoyed Most
We enjoyed the great breakfast that was included in our Travelzoo deal.
Other Comments
The staff and location are top notch. The rooms are very spacious with modern decor.
Meryl Lin
16. Dec 2017
Leawood, KS, USA
Enjoyed Most
Size of room and river view, complimentary breakfast awesome, staff so kind and friendly
Mary ellen
11. Dec 2017
Chicago Heights, IL, USA
Enjoyed Most
Central location
Patricia
11. Dec 2017
NIAGARA FALLS, NY, USA
Enjoyed Most
Staff assistance and friendliness
Other Comments
Breakfast coupons were omitted at checkin. Corrected before I even asked—- under our door! Ryan was awesome. As was Charles at the door and many others!
Patricia
11. Dec 2017
Kalamazoo, MI, USA
Enjoyed Most
Quick early arrival checkin and breakfast included
Sharon
11. Dec 2017
Defiance, OH, USA
Enjoyed Most
The staff was great and we also enjoyed the corner room we had.
Cheryl
11. Dec 2017
Niagara Falls, NY, USA
Enjoyed Most
The location was the best and we loved Hoyt’s for our breakfasts and happy hour!
joni
10. Dec 2017
cave creek, AL, USA
Enjoyed Most
The view from our room was the BEST! The location is awesome by the river. The staff extremely helpful. Breakfast extremely good and the wait staff excellent.
Other Comments
The location is perfect...the bellmen were so friendly and helpful. The concierge and desk staff very friendly and helpful. Food was excellent. Our room had the best view I've seen in any room I've had elsewhere in Chicago.
Colleen
10. Dec 2017
Marion, OH, USA
Enjoyed Most
Great river views and included breakfast was nice.
Michael
10. Dec 2017
Shorewood, IL, USA
Enjoyed Most
the view and staff
Other Comments
difficult to find location. GPS challenges in the area
Andrea
08. Dec 2017
Albertville, MN, USA
Enjoyed Most
great views, excellent location
Other Comments
People need more than 2 K-cups in the room for am coffee. :)
Narda
05. Dec 2017
Ann Arbor, MI, USA
Enjoyed Most
The staff was incredibly friendly and efficient, from the front desk, to the restaurant, to the cleaning staff.
Other Comments
Beautiful hotel in the heart of everything.
Ginny
04. Dec 2017
Normal, IL, USA
Enjoyed Most
We had a beautiful room with great views of the river. All of the staff was very friendly and efficient. We would definitely stay here again!
karen
03. Dec 2017
Pontiac, IL, USA
Enjoyed Most
Location is amazing - perfect for walking to most things!
Harriet
30. Nov 2017
Fairhope, AL, USA
Enjoyed Most
the room was fine and came equipped with a minifridge which was great
Other Comments
on check-in staff ignored us completely looking down and working on something at their desk even though we were standing right in front of them. at departure they were unable to get us a taxi and they misinformed us about the ease of finding one on the street as we walked with our luggage. The staff in the restaurant were also unattentive and unfriendly. I did contact the management before writing this complaint and they simply responded with a formulaic 'sorry.'
victoria
29. Nov 2017
Irvine, CA, USA
Enjoyed Most
Wonderful location and beautiful accommodations. Super friendly staff
Jacqueline
15. Nov 2017
Lebanon, TN, USA
Enjoyed Most
Location was good to the CTA and a short walk across to the Mag Mile. Rooms were clean and the staff was friendly, attentive, and willing to help.
Brandon
13. Nov 2017
Lake Forest Park, WA, USA
Enjoyed Most
The view from our room.
Other Comments
Good restaurants in walking distance; Art Institute in walking distance.
James
07. Nov 2017
Manitou Springs, CO, USA
Enjoyed Most
The location was perfect
Karin
06. Nov 2017
Dubuque, IA, USA
Enjoyed Most
Location
Pamela
03. Nov 2017
Jackson, MO, USA
Enjoyed Most
Allowed dogs, very accommodating staff, great location, walked to most destinations, Riverwalk was accessible
Dennis
03. Nov 2017
Pinckney, MI, USA
Enjoyed Most
Great location in the heart of Chicago, wonderful view from our hotel room, friendly staff.
Other Comments
We really enjoyed our stay at the Wyndham. Room was lovely with a great view. The only criticism is that the bathroom needed updating and the food was mediocre for the price.
Bonnie
31. Oct 2017
Mississauga, ON, Canada
Enjoyed Most
Location!
Lynn
30. Oct 2017
Albuquerque, NM, USA
Enjoyed Most
Great staff and food service people
Other Comments
Great location , rooms were nice
Braxton
30. Oct 2017
Raleigha, NC, USA
Enjoyed Most
Friendly staff, Great location and view.
Other Comments
Thank you for the manager here who do care about customers. Thank you for recommendation for my vacation. Love this. I will definitely go back and visit again.
Netalin
30. Oct 2017
Allston, MA, USA
Other Comments
The hotel needs to have exhaust fans in the bathrooms.
Wilma
28. Oct 2017
Madison, WI, USA
Enjoyed Most
The comfort of the bed and pillows. The room was bigger than many hotels.
Barbara
27. Oct 2017
Winfield, IL, USA
Other Comments
Good size room convenient to major attractions. Very nice staff.
Rose
26. Oct 2017
Akron, OH, USA
Enjoyed Most
Location and complimentary breakfasts!!!
Other Comments
Room needed a large mirror above the coffee station and another mirror by the door would be nice. Not enough outlets. Bed very comfortable
Ellen
26. Oct 2017
Glenarm, MD, USA
Other Comments
I would love it if they don't hide the black out curtain.
Tom
24. Oct 2017
Westville, IN, USA
Enjoyed Most
Location
Other Comments
Too expensive. Everyone else in our group paid about $80/night less because the Travelzoo special that they took advantage of disappeared rather quickly.
Janice
24. Oct 2017
Drayton Plains, MI, USA
Enjoyed Most
Convenience to where all the events we had planned. Just wished it had a pool for my husband.
Other Comments
Wine and cheese free of charge in Lobby near Hoyt Restaurant on Friday late afternoon/early evening. That was a nice surprise. We had a plan that included a nice breakfast each day we were there.
Betsy
24. Oct 2017
Commerce Township, MI, USA
Enjoyed Most
Our room was very comfortable and in a great location. We also appreciated having breakfast (a real one) included each morning.
Other Comments
Staff was wonderful. They did everything they could to make our stay a happy one.
Julie
24. Oct 2017
Clarkston, MI, USA
Enjoyed Most
Location, free wine and cheese. Nice staff all very friendly
Other Comments
Water in the lobby would be nice.
kelley
23. Oct 2017
Reading, PA, USA
Enjoyed Most
The space in the room - surprised the standard room was that big!
Other Comments
The vending machine at the GYM did not work - we could not get water anywhere at the hotel.
Natali
23. Oct 2017
Milwaukee, WI, USA
Enjoyed Most
Location and atmosphere
Other Comments
Parking fees at very high $63 a day but had a great time
Curtis
23. Oct 2017
Muskegon, MI, USA
Enjoyed Most
Location
Jeffrey
19. Oct 2017
Cupertino, CA, USA
Enjoyed Most
Location, rooms were some of the best I have had, staff was wonderful, great value with Travelzoo
Other Comments
Highly recommend
E. RAWSON
17. Oct 2017
FERNANDINA BEACH, FL, USA
Enjoyed Most
Location
View
Other Comments
Loved it all!
Kenneth
17. Oct 2017
Bellbrook, OH, USA
Enjoyed Most
Location, location, location!
Other Comments
Staff was exceptional
Natalie
17. Oct 2017
Lake Crystal, MN, USA
Enjoyed Most
Location
Other Comments
We were billed an extra $80 per night for incidentals. They never mentioned anything about this when I checked in nor did I ever approve thus charge. When I went back dfown to the desk they ecplainef that I would receive a $160 credit if I didnt have any incidentals. I have never stayed at a hotel with this policy. I will be checking my credit card statement. You might want to include a note on your booking conditions. The room we were given was right across the hall from the 5 noisy elevators and right next to the service elevator. Everything else was fine.
Andrew
17. Oct 2017
Middleton, WI, USA
Enjoyed Most
Location
David
16. Oct 2017
Ste. Genevieve, MO, USA
Other Comments
David, the concierge, is awesome! He gave us a number of tips to places to eat and things to do!
Arthur
15. Oct 2017
Richmond, TX, USA
Enjoyed Most
Free breakfast was very good, room was comfortable. Free WiFi. Very helpful with storing luggage before check-in and after check-out
Other Comments
At checkout I was billed a higher rate than I had booked with travelzoo. Luckily we were still in town when I got the email invoice and were able to go back and get it corrected. Used parking app to get parking in the hotel valet garage for $20 cheaper than the hotel was offering.
Kellianne
12. Oct 2017
Indianapolis, IN, USA
Enjoyed Most
location
Other Comments
When I checked out , she said would I like the receipt emailed or printed. I said printed and instead laying the bill out in front of me she folded it up so I couldn't see see it, handed it to me and said ,"next". I stepped to the side and sure enough they charged me $20 more than the Travelzoo rate. I had to go back and she had to call the office and make the adjustment. Now I have to watch my credit card statement to make sure the right amount was charged.
Daryl
11. Oct 2017
Key Largo, FL, USA
Enjoyed Most
Helpful staff, wonderful views, great location, terrific breakfast!
Other Comments
Wonderful place to stay. Convenient to everything. Amazing staff!!!!
Jean
07. Oct 2017
Mason, OH, USA
Enjoyed Most
Yes the view
Other Comments
Where do I start. The beds are old and broken, the showers are small, the elevators oknly worked half the time so you have to spend about 10 mins waitiing for the only ones that work. We had breakfast coupons and that was a complete was of money. The food was cold, the coffee tasted old and the staff was rude and slow. At checkout I had to explaijn that they over charged one of my 3 rooms and it took about 15 mins for them to understand why and refund my money. Oh the valet, 66 dollars a night and it took them 1 hour to have my car ready. And that whole time they only had 1 running.
Steven
07. Oct 2017
Santee, CA, USA
Enjoyed Most
Location
Rick
03. Oct 2017
Carlsbad, CA, USA
Enjoyed Most
The view from our room of the Chicago riverfront. The room was large and the windows went from one side of the room to the other. At night time, Chicago was illuminated.
Other Comments
Front desk was extremely helpful.
Susan
02. Oct 2017
Shelbyville, IL, USA
Enjoyed Most
Amazing view.
Other Comments
This was a superb room with great service and friendly staff.
Kathryn Walker
01. Oct 2017
Wyoming, NY, USA
Enjoyed Most
The rooms was fantastic, good breakfast...
Kyle
30. Sep 2017
Houston, TX, USA
Enjoyed Most
The people at the front desk were wonderful, loved the service.
Brodie
27. Sep 2017
Baltimore, MD, USA
Enjoyed Most
The location is excellent and the entire property is first class.
Jay
26. Sep 2017
Highland, UT, USA
Enjoyed Most
The spectacular setting. The perfect location.
Tony
25. Sep 2017
Longview, WA, USA
Enjoyed Most
Location is fantastic!
Melinda
25. Sep 2017
Sacramento, CA, USA
Enjoyed Most
The shower
Derek
24. Sep 2017
Boise, ID, USA
Enjoyed Most
Clean, comfortable room. Great location
Ennie
23. Sep 2017
CAGUAS, DC, USA
Enjoyed Most
The location was perfect! I was traveling with my 79 year old mother and her steps were limited. We could walk to places because so many options were close by.
Kelly
22. Sep 2017
Lee's Summit, MO, USA
Enjoyed Most
The location is perfect! Our view from the room was incredible!
Other Comments
The room and hallways could have been cleaner, but that was mostly due to the fact that things like the carpets, drapes, linens, etc. looked a little worn and outdated. Maybe rooms with updated fabrics look cleaner.
Nancy
21. Sep 2017
Mount Pleasant, SC, USA
Enjoyed Most
The location was great and the room was comfortable. Fabulous bed!
Other Comments
The staff were very helpful and accommodating. I would recommend this hotel to a friend travelling to Chicago. It was clean and with travel zoo the price was excellent.
Anita
21. Sep 2017
Sarnia, ON, Canada
Enjoyed Most
Location
Other Comments
The room was okay, paint patches on the ceiling and very old metal tub with rust stains in an otherwise nice bath made the room not feel worth the price.
Eric
18. Sep 2017
Brookfield, WI, USA
Enjoyed Most
The room was clean, the view was amazing from our room and everything was within walking distance.
Other Comments
The only part that was not pleasant was that the walls were very thin could hear other visitors talking/laughing loudly waiting in the hallway as our room was next to the elevator, plus could hear the person next to us and upstairs showering and opening and closing the draws loudly at one point so loud it woke us up from our sleep.
James
17. Sep 2017
Columbus, OH, USA
Enjoyed Most
Staff Room Location
Other Comments
I was very surprise to get a Deluxe Suite with a River and Cityview. Thank You Jen
Duane
14. Sep 2017
Warren, MI, USA
Enjoyed Most
quality of the room
Other Comments
the location and staff were excellent. The only downside was breakfast service was slow. They were not attentive, ask how the food was or about coffee refills.
Jean
11. Sep 2017
Sun Prairie, WI, USA
Enjoyed Most
Location and view.
Ryan
10. Sep 2017
Youngstown, OH, USA
Enjoyed Most
Beautiful room and friendly staff
Other Comments
This hotel has a great location snd all the amenities.
Karen
10. Sep 2017
Clarksville, MD, USA
Enjoyed Most
Location was great, hotel was clean, breakfast was very good,staff were friendly and helpful.
Donna
10. Sep 2017
Westwood, MA, USA
Enjoyed Most
My room was huge and I asked him if they could put me as high as possible in the hotel and they put me to floors from the top
Other Comments
With a 12 new checkout and a flight departing at 9 p.m. they were glad to store my bag for me while I supported around the town and then came back to get it no fee everybody was so nice to me
Gary
09. Sep 2017
Fort Collins, CO, USA
Enjoyed Most
Absolutely beautiful views and location! Staff was wonderful!
Martha
09. Sep 2017
Punta Gorda, FL, USA
Enjoyed Most
We appreciated our room's view up and down the busy Chicago River and the ultra convenient central Downtown location. Our room was clean, well furnished plus unexpectedly large and quiet.
Timothy
07. Sep 2017
Crown Point, IN, USA
Enjoyed Most
Views were great, close to a lot of things to do
Next to the riverfront walkway, nice to walk and enjoy Chicago
Staff was very nice
Other Comments
other reviews were right, elevators are slow- they actually have lines of people waiting
breakfast was very slow- don't blame the staff, they were great, it just took too long for an average breakfast.
No outdoor area other than the bar on the first floor to enjoy the location ( at least we couldn't find one)
Denis
07. Sep 2017
Rockford, IL, USA
Enjoyed Most
Location
Other Comments
Room was very hot.
Peny
06. Sep 2017
New Orleans, LA, USA
Enjoyed Most
Great location
Other Comments
Complimentary upgrade without asking for it.
Cynthia
05. Sep 2017
Freeport, IL, USA
Enjoyed Most
Yes the location was lovely
Other Comments
No one greeted us at all. The front service wasn't friendly and weren't able to accommodate our needs
Nicole
05. Sep 2017
Saint Cloud, FL, USA
Enjoyed Most
Location
Other Comments
Expensive rate for daily parking-valley only option is much more than nearby lots in the area. Also, breakfast vouchers are for American breakfast only at the hotel's restaurant, it's good but fairly basic but still nice to receive it complimentary!
Abby
05. Sep 2017
Red Wing, MN, USA
Enjoyed Most
The service and the accomadations
Other Comments
Centerline located to everything
Maureen
04. Sep 2017
Orland Park, IL, USA
Enjoyed Most
Location, view of the river, pet friendly, size of room, clean and updated decor, size of room. There was nothing that I disliked about the hotel.
Kathy
04. Sep 2017
Saint Charles, MO, USA
Enjoyed Most
Location, views, price
Kerry
04. Sep 2017
Waukesha, WI, USA
Enjoyed Most
Fantastic view!
Other Comments
AC in 3601 didn't seem to be working.
Michelle
04. Sep 2017
Green Cove SpringsGreen Cove Springs, FL, USA
Enjoyed Most
Location
Abigail
04. Sep 2017
Dublin, OH, USA
Enjoyed Most
The room was excellent and the location was perfect! Walking distance from everywhere we need to go.
Other Comments
Now the cost of parking at the hotel is a bit outrageous, but it's Chicago!
Barbarette
01. Sep 2017
NormalNormal, IL, USA
Enjoyed Most
hotel, cleanliness, and LOCATION
Other Comments
everybody was friendly, helpful and professional except the front desk clerk who checked me in. he was not rude but was not as courteous, something expected int he services business.
lysandro
29. Aug 2017
San Antonio, TX, USA
Enjoyed Most
Nice quiet room. Great location.
Sandra
28. Aug 2017
Griffith, IN, USA
Enjoyed Most
Customer Service was friendly and accommodating.
Tamara
27. Aug 2017
Colleyville, TX, USA
Enjoyed Most
The view and location. Well worth the upgrade!
Steven
25. Aug 2017
CliftonC, NJ, USA
Travelzoo Deal Expert
Enjoyed Most
Location
Other Comments
Outdated rooms, air conditioning did not work properly, thin walls. Their computer system was down making the check in time one hour long.
Patrick
22. Aug 2017
Green Bay, WI, USA
Enjoyed Most
Location
Tara
21. Aug 2017
Milwaukee, WI, USA
Enjoyed Most
Nice large sleeping room and bathrooms. Kuering coffee pots in room. 2 bottles of water. Good healthy breakfast.
Other Comments
Check-in system was down when we arrived. Had to wait until after 5p to check in. Elevators were slow.
Mariann
21. Aug 2017
Barrington, IL, USA
Enjoyed Most
Location
Other Comments
Breakfast at Hoyt's was pretty rough. The food was good but the service was just okay and at one point it took 10 mins just to get a coffee refill.
Casey
21. Aug 2017
Round Lake, IL, USA
