The most economical option from both Chicago O'Hare and Midway airports is the El train. Travel time to the downtown area is 40-45 minutes from O'Hare and 25-30 minutes from Midway.
Travelers "won't want for comfort" (Frommer's) at the Wyndham Grand Chicago Riverfront, a sleek 39-story downtown hotel set one block from both the Loop and the famed Magnificent Mile. Rooms at this AAA 4-Diamond hotel are quite spacious by Chicago standards, especially the popular Riverview Double Queen rooms. Wi-Fi is complimentary, and guests can expect flat-panel TVs, Keurig coffee makers, rainfall showers and plush linens.
On-site restaurant Hoyt's serves up "punchy flavors" (Gayot) in its cuisine, and the outdoor patio is a great place for a drink in warmer months. The hotel's fitness center features lovely skyline views, and while there's no spa, guests can arrange in-room massage appointments. Batman fans take note: The hotel’s top-floor ballroom was the setting for Bruce Wayne’s penthouse apartment in the 2008 film "The Dark Knight."
Amenities
GeneralPet-friendly - Fees apply
Infant cots / cribs
Bar
Newspaper / magazines
Gym / fitness center
Restaurant
Nightlife / entertainment
Pet-friendly
Extra beds (fees apply)
Services
24-hour front desk
24-hour security
Airport transfer (fees apply)
Beauty treatments / massages (fees apply)
Concierge service
Laundry / dry cleaning
Room service (limited hours)
Safe in reception (fees apply)
Shuttle service (fees apply)
Business center
Room amenities
Air-conditioning
Central heating
Coffee / tea-making facilities
Fridge
Iron and ironing board
Safe
Sitting area
Flatscreen TV
iPod/iPhone docking station
Internet
Complimentary Internet access
Complimentary Wi-Fi throughout
Bathroom
Hair-dryer
ParkingOvernight parking $65.
Valet service (fees apply)
Accessibility
Accessible bathroom in some rooms
Accessible meeting room
Accessible parking
Accessible path of travel
Accessible restaurant
Accessible spa
ADA compliant rooms
Facilities for guests with special needs
Roll-in shower
Wheelchair accessible
Policies
Check-in: Standard Time is 3pm. Minimum age required to check in: 21.
Checkout: Standard Time is 11am.
Children and additional guests: Children 18 or under stay free of charge when using existing bedding. Cot available upon request: free of charge. Extra guest charges will apply as follows: US$20 plus tax per night for older children and adults.
Extra bed available on request, in Suites and Deluxe Rooms with king beds only: 30 USD plus tax, per night. Charges will be added to your bill on checkout.
Pets: Pets are allowed on request and will be charged at US$100 plus tax per pet per stay. Maximum weight: 20 kg.
Fees: Valet service fee: US$67 plus tax per day.
Charges will be added to your bill on checkout. This rate is subject to change without notice and at the discretion of the property.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
No bun on my burger and told I lied about it. Breakfast was only 3 choices. The reservation said a voucher for the restaurant. We should have been able to choose from the menu with the voucher. Sales people in the hotel who would not leave me alone after I told them I was a Wyndham owner. They acted like I didn’t know what I was talking about when I told them I already have ownership.
Amy12. Feb 2019Fond du Lac, WI, USA
Enjoyed Most
View from our room
Mary11. Feb 2019Peru, IL, USA
Enjoyed Most
Upgraded to suite, free breakfast.
Thomas11. Feb 2019Tower Lakes, IL, USA
Enjoyed Most
It's elegance & class
Other Comments
Great location, and the staff show a great sense of teamwork!
Cherie11. Feb 2019Algonquin, IL, USA
Enjoyed Most
The view from our room was fabulous! And the room itself was very spacious.
Other Comments
rooms were not up to expectations - bed headboard was all scratched up (very tacky) and the bathroom door left us locked in a couple of times!
Judy10. Feb 2019Clarendon Hills, IL, USA
Enjoyed Most
Location and cleanliness
David09. Feb 2019Burlington, AL, USA
Enjoyed Most
Enjoyed the breakfast. They were also very accommodating when we were in a hurry and needed our breakfast "to go"
Other Comments
Warning - if you book a river view room, you will subject yourself to looking at a glowing "TRUMP" across the river.
Lisa07. Feb 2019Saint Paul, MN, USA
Enjoyed Most
Location and convenience.
Other Comments
Friendly staff. Clean rooms.
Tom04. Feb 2019Culver, IN, USA
Other Comments
I like the Wyndham for the large rooms and the location. Staff is always polite and helpful. However such a hotel should have a much better restaurant. The staff of the restaurant has been unbelievably rude each time I’ve been there, whether for a meal or post- Opera drink. The food is not good quality, the drinks are watered down and the prices way too high. The restaurant is so poor it would affect my decision to return to the Wyndham in the future.
Beverly04. Feb 2019St. Louis, MO, USA
Enjoyed Most
Within walking distance to things we wanted to see.
Other Comments
Every staff member was friendly and helpful. Service started with a smile. Doormen and valet were so helpful and got us off to a great start. Thank you.
Karen04. Feb 2019Watertown, WI, USA
Enjoyed Most
The room was clean. I did enjoy the view. The location was great. Pet friendly!
Other Comments
The room was very mediocre. No bathrobes. No minibar. The bathtub filled very slowly. Mind you, I haven't seen a bath tub in a hotel room in a while. Nothing special about the shower. Our hotel room was by the elevator. I knew I should have asked for a different room when I saw it was by the elevator, but it had been along day and I thought it may not be so bad. It was very noisy all day and night with the elevator. The cable was bad. About half of the channels had a good picture. The other half of the channels were very dark and fuzzy you couldn't see. We got the breakfast package. I thought we could choose from the menu what we wanted. We were only allowed to choose from 4 or 5 items. One item we could select was $14 the American Breakfast. I requested a different item on the menu (Chilaquiles) that was also $14 but it was not a part of the breakfast choices so I couldn't get it unless I paid for it. Also, when checking in the front desk told us there was a free gift by the concierge desk. As we were walking to our room a Wyndham rep grabbed us and said "don't forget your free gift" and led us over to the desk. There was no free gift! The rep did give us a coupon for a free crab cake if we dined at a certain restaurant. They were trying to talk us into a timeshare presentation. We have all these bags, things in our hands, I have my dog and trying to walk away from the timeshare offer! Problem with the timeshare is this hotel is not a good representation of somewhere I would want to have vacation ownership with. Overall, we had a good time, but I don't think it was due to the hotel.
Corretha01. Feb 2019Chicago, IL, USA
Enjoyed Most
The location, the room and the hotel staff upon arrival.
Other Comments
Breakfast was chaotic, disorganized, I'm guessing short on staff. We waited 45 minutes for a table! I went to the concierge for assistance and they went to the dining room and came back and apologized and said it would be a 45 minute wait. After all that, when the bill came, I produced my two breakfast vouchers and the waitress fussed at me for not producing them when we first sat down. NO WHERE does it say that you are suppose to do that. Ugh! bad ending to what otherwise was a very pleasant experience.
Jackie29. Jan 2018Spring Hill, TN, USA
Enjoyed Most
Nice breakfast. Not just a buffet. Cooked fresh.
Other Comments
Valet parking at $66 is expensive but that's Chicago. Probably worth it for the convenience.
Walter29. Jan 2018Grand Rapids, MI, USA
Enjoyed Most
breakfast included with our package/promotion was a nice touch and a good way to start the day
Other Comments
The concierges at the hotel are awesome.
Ruth28. Jan 2018Madison, WI, USA
Enjoyed Most
Great River view. Pleasant, helpful staff. Beds were a little soft for my liking. Location near theater, magnificent mile.
J Barry27. Jan 2018Buffalo Grove, IL, USA
Enjoyed Most
2 sinks in the bathroom
Karen25. Jan 2018Hixson, TN, USA
Enjoyed Most
Service and views
Jessica22. Jan 2018Westchester , IL, USA
Enjoyed Most
Price, but parking was to expensive
Paul22. Jan 2018South Bend, IN, USA
Enjoyed Most
Quality of lodging and location
Carol21. Jan 2018Naperville, IL, USA
Enjoyed Most
The location is great for exploring all of downtown. The entire staff was friendly and gracious. The included breakfast was a nice bonus!
Other Comments
Spend the extra $10 per night to get a river view- well worth the money!
Linda21. Jan 2018Rome, GA, USA
Enjoyed Most
Location and value
Colleen20. Jan 2018Lombard, IL, USA
Enjoyed Most
large new/clean room and great breakfast!!
Other Comments
perfect location for our trip
Kenneth16. Jan 2018Kenosha, WI, USA
Enjoyed Most
Rooms, staff
Jody16. Jan 2018Belleville, IL, USA
Enjoyed Most
Location, huge bathrooms, bigger room
Kimberly16. Jan 2018Iowa City, IA, USA
Enjoyed Most
We were upgraded to a suite!
sean15. Jan 2018DixonDixon, IL, USA
Enjoyed Most
The view from my 16th floor room was amazing. And the room was very spacious.
Other Comments
I wish this hotel had a bigger lobby, or a lounge on an upper floor.
Heidi15. Jan 2018Yorkville, IL, USA
Enjoyed Most
The staff. Everyone that helped me check in early at the front desk and reservations and the staff in the restaurant
Other Comments
While the location is great and the only issue I had with the room was that it was too warm, the staff really went above and beyond. Thank You !
Diana12. Jan 2018Roselle, IL, USA
Enjoyed Most
view
Rosa07. Jan 2018Plainfield, IL, USA
Enjoyed Most
The extras were undersold. The breakfast is not a continental breakfast; it is a full on meal from the hotel restaurant. Excellent!
Nicholas07. Jan 2018Chicago, IL, USA
Enjoyed Most
The location
Other Comments
Great location! The room was nice and very clean and the gym was exceptional. Our deal through Travelzoo included breakfast which was very good except I really wish they would have offered gluten free toast or muffins which most hotels do. Also, it would have been nice to have more drawer space in the room since we were there a week and had lots of winter clothes.
Bill31. Dec 2017Colorado Springs, CO, USA
Enjoyed Most
Location
Other Comments
We originally had a beautiful corner room, but had to change rooms around 11:00 pm on our first night because the heat did not work in our room. The shower door did not close all the way so there was an issue with water outside the shower area.
Overall, we loved this hotel and our breakfast was just the way I make it! I left my purse in the restaurant and when I returned to retrieve it, everything was there!
Carol30. Dec 2017Gainesville, GA, USA
Enjoyed Most
Location
Richard27. Nov 2017New BaltimoreChesterfield, MI, USA
Enjoyed Most
Location is fantastic
Other Comments
Staff was very friendly and attentive
Daniel25. Nov 2017Winder, GA, USA
Enjoyed Most
The room was spacious and the view of the river was fantastic. The decor in the lobby was beautiful and tasteful.
Other Comments
Despite the great location, view and decor I am unlikely to return because the staff was utterly lacking in professionalism. The doormen stood in a group laughing, talking with each other as guests tried to get bags and strollers in & out of the hotel. I had to request housekeeping to clean my room, only to be admonished for calling so late - although I was out from 9am until I called at 3:30. I was advised that the check out time was 11am, even though my reservation had 12pm. When I spoke to the manager about these instances at check out, I was told, I should have “requested “ a later checkout, I should have “requested “ assistance from the doorman & I was on a high floor which is cleaned last. Not at all hospitable!
Cheryl29. Dec 2017Evanston, IL, USA
Enjoyed Most
Location and breakfast
Other Comments
Parking was extremely expensive!
Patricia24. Dec 2017Randolph, VT, USA
Enjoyed Most
It is a Beautiful Hotel!
Other Comments
The breakfast was delicious! Location perfect
Patricia19. Dec 2017Bonita SpringsBonita springs, FL, USA
Enjoyed Most
We enjoyed the great breakfast that was included in our Travelzoo deal.
Other Comments
The staff and location are top notch. The rooms are very spacious with modern decor.
Meryl Lin16. Dec 2017Leawood, KS, USA
Enjoyed Most
Size of room and river view, complimentary breakfast awesome, staff so kind and friendly
Mary ellen11. Dec 2017Chicago Heights, IL, USA
Enjoyed Most
Central location
Patricia11. Dec 2017NIAGARA FALLS, NY, USA
Enjoyed Most
Staff assistance and friendliness
Other Comments
Breakfast coupons were omitted at checkin. Corrected before I even asked—- under our door! Ryan was awesome. As was Charles at the door and many others!
Patricia11. Dec 2017Kalamazoo, MI, USA
Enjoyed Most
Quick early arrival checkin and breakfast included
Sharon11. Dec 2017Defiance, OH, USA
Enjoyed Most
The staff was great and we also enjoyed the corner room we had.
Cheryl11. Dec 2017Niagara Falls, NY, USA
Enjoyed Most
The location was the best and we loved Hoyt’s for our breakfasts and happy hour!
joni10. Dec 2017cave creek, AL, USA
Enjoyed Most
The view from our room was the BEST! The location is awesome by the river. The staff extremely helpful. Breakfast extremely good and the wait staff excellent.
Other Comments
The location is perfect...the bellmen were so friendly and helpful. The concierge and desk staff very friendly and helpful. Food was excellent. Our room had the best view I've seen in any room I've had elsewhere in Chicago.
Colleen10. Dec 2017Marion, OH, USA
Enjoyed Most
Great river views and included breakfast was nice.
Michael10. Dec 2017Shorewood, IL, USA
Enjoyed Most
the view and staff
Other Comments
difficult to find location. GPS challenges in the area
Andrea08. Dec 2017Albertville, MN, USA
Enjoyed Most
great views, excellent location
Other Comments
People need more than 2 K-cups in the room for am coffee. :)
Narda05. Dec 2017Ann Arbor, MI, USA
Enjoyed Most
The staff was incredibly friendly and efficient, from the front desk, to the restaurant, to the cleaning staff.
Other Comments
Beautiful hotel in the heart of everything.
Ginny04. Dec 2017Normal, IL, USA
Enjoyed Most
We had a beautiful room with great views of the river. All of the staff was very friendly and efficient. We would definitely stay here again!
karen03. Dec 2017Pontiac, IL, USA
Enjoyed Most
Location is amazing - perfect for walking to most things!
Harriet30. Nov 2017Fairhope, AL, USA
Enjoyed Most
the room was fine and came equipped with a minifridge which was great
Other Comments
on check-in staff ignored us completely looking down and working on something at their desk even though we were standing right in front of them. at departure they were unable to get us a taxi and they misinformed us about the ease of finding one on the street as we walked with our luggage. The staff in the restaurant were also unattentive and unfriendly. I did contact the management before writing this complaint and they simply responded with a formulaic 'sorry.'
victoria29. Nov 2017Irvine, CA, USA
Other Comments
Only complaint - staff cleaning and vacuuming a room at 11pm.
Barbara23. Nov 2017Portland, OR, USA
Enjoyed Most
Hotel was very convenient to the subway and for shopping areas.
William20. Nov 2017Louisville, KY, USA
Enjoyed Most
Location. View
Other Comments
Rooms could use a little updatingo
Judith17. Nov 2017Evergreen, CO, USA
Enjoyed Most
We were able to check in on arrival
Other Comments
Excellent service
Patrick16. Nov 2017LouisvilleLouisville, KY, USA
Enjoyed Most
Staff was very friendly.
Other Comments
The bellhop was the friendliest of any motel we have ever visited. Made a point of speaking to us daily.
Kelly16. Nov 2017Kansas City, KS, USA
Enjoyed Most
location close to Theatre District and Chicago theatre
Peter31. Jan 2019Highland Park, IL, USA
Enjoyed Most
Included Breakfast was superb.
Other Comments
Perfect location.
Glenn29. Jan 2019Rock Falls, IL, USA
Enjoyed Most
The staff was excellent.
Patty28. Jan 2019Elmwood Park, IL, USA
Other Comments
Only thing I did not appreciate is how they tried to get me to pay extra money for a river view room. When I booked this it was advertised as “river view room OR city view” I was ok with either but when we checked in I was told we had a city view room and if we wanted to upgrade for $30 to a river view room we could. I did not do it because frankly I could care less. But I still felt that as principal for the advertising, it was false advertisement and very poor taste for a company.
Abigail27. Jan 2019Milwaukee, WI, USA
Enjoyed Most
Super friendly staff, very good value, and location to our events
Tim25. Jan 2019houston, TX, USA
Enjoyed Most
The location and river views were amazing.
Other Comments
We were in room 1512 and it was wonderful but cold when we entered. We had to turn up the heat to 75 to keep it warm. In the morning there was frost on the inside of the windows. So I think they just need to seal the windows.
Peggy22. Jan 2019Chicago, IL, USA
Enjoyed Most
location
Carver22. Jan 2019Grosse Ile Township, MI, USA
Enjoyed Most
The location, the quality and size of the rooms and bathroom, and the breakfast that was included.
Dawn21. Jan 2019Ann Arbor, MI, USA
Enjoyed Most
Queen size beds and two sinks
Other Comments
I like the location
Susan21. Jan 2019Carlinville, IL, USA
Enjoyed Most
Location
Linda19. Jan 2019Rome, GA, USA
Enjoyed Most
Location! Location! Location!
Other Comments
Service in restaurant was mediocre at best. Eggs were made wrong (we never send food back), never offered more hot water for my one very small cup of tea, and once we ordered the wait staff more or less disappeared.
Margaret14. Jan 2019DexterDexter, MI, USA
Enjoyed Most
Very personable & helpful doorman, great location/VIEW, comfortable bed, great shower, and ease of booking rooms next to each other.
Other Comments
Breakfast service was sketchy and slow.
14. Jan 2019Eau Claire, WI, USA
Enjoyed Most
Nice room, pleasant people behind the counter, great location.
James11. Jan 2019Oak Forest, IL, USA
Other Comments
We came with another couple to enjoy the sights, bars, and restaurants of the Near North and Riverwalk area. We could not have found a better location or hotel experience. Staff were helpful and professional, and the rooms exceeded expectations.
Brad08. Jan 2019Roscoe, IL, USA
Enjoyed Most
The staff was so helpful, the location of the hotel was perfect and the bathroom was enormously wonderful!
julie07. Jan 2019Monticello, WI, USA
Enjoyed Most
Location and atmosphere
Other Comments
Enjoyed our stay very much! Staff is friendly and courteous. Will definitely stay here again.
Vicky07. Jan 2019Kenosha, WI, USA
Enjoyed Most
Great location, friendly staff and loved the lounge/bar area for meeting with friends of ours that live in the city.
Shannon05. Jan 2019Plover, WI, USA
Enjoyed Most
The location was perfect for us near shopping and theatres district. Views from our higher floor room were excellent!
Other Comments
We were awaken at 2:00 a.m. by maintenance using a power drill to get the folks into their room across the hallway - apparently the inserting card system failed on their door. Minor inconvenience, but kind of annoying that early in the morning. Probably should update the door lock systems to and RFID card system; Wyndham's are antiquated at this particular property.
Fred02. Jan 2019Larkspur, CO, USA
Enjoyed Most
Location
Del02. Jan 2019Maumee, OH, USA
Enjoyed Most
Everything
MICKEY30. Dec 2018St. Louis, MO, USA
Enjoyed Most
Location to other attractions
Teresa29. Dec 2018Bartlett, IL, USA
Enjoyed Most
The nice view of chicago over looking the river is beautiful.
Other Comments
Thanks Travelzoo for finding this magneficent hotel. It's close to everything we needed to visit.
Vincent26. Dec 2018Kenosha, WI, USA
Enjoyed Most
Very nice room. Large and clean
Norma25. Dec 2018North Aurora, IL, USA
Enjoyed Most
Location & breakfast voucher
Dana24. Dec 2018Wichita, KS, USA
Enjoyed Most
Room that we got, corner room beautiful view !
Other Comments
Great staff, very kind !
George23. Dec 2018Hobart, IN, USA
Enjoyed Most
Location. Ease of access to area activities. Cordial and helpful staff.
Other Comments
Wifi was poor in our room (802). At times it was inaccessible, while other times the connection was so fragile, it simply stopped midway through a task/search. Additionally, the staff seemed uninformed about the issue. Some commented that the hotel service had recently been upgraded and was still experiencing some "growing pains", while others were still giving instructions to resolve the problem under the former system. On one occasion, when I handed the front desk staff person my phone to resolve my connection issue, he stated, "Ah, you have an iPhone! Well, that's your first problem. iPhones are mere jewelry anyway." Disparaging a customer's phone is not the best way to engender good customer relations.
Tom22. Dec 2018Culver, IN, USA
Enjoyed Most
Location and staff.
Kevin22. Dec 2018Bloomington, IL, USA
Enjoyed Most
location, view, nice large room
alan21. Dec 2018Los Angeles, CA, USA
Enjoyed Most
Room had a great view and bathroom
Other Comments
The room needed a little TLC. There was a tear in the carpet and the leather headboard needed replacing. Was worn in certain areas which caused the leather to flake off on to the pillows.
The breakfast was not very appealing. Only 4 choices to chose from off the menu. We choose the traditional eggs, meat choice and potatoes . The only item fresh on the plate was the eggs. The sausage and potatoes appeared to be leftovers from the day before. Breakfast was pathetic. We did not use the next day breakfast voucher. No really value at all. Other hotels have given us a monetary value so you can use the voucher that you can use on any entree.
Hope these comments will help to make this hotel a better experience for travelers.
Over all we had a nice time and most likely stay at this hotel again as well as recommend it to our friends.
John20. Dec 2018Oshkosh, WI, USA
Enjoyed Most
Location
Other Comments
Good staff and great breakfast.
Barry18. Dec 2018Neenah, WI, USA
Enjoyed Most
Location is prime!
Other Comments
Staff delivered all info at check in so that I had no questions! And it was done WITH personality!
Michael17. Dec 2018Caledonia, MI, USA
Enjoyed Most
The restaurant for breakfast was excellent! Great value for free!
Other Comments
All was fine for sure he price. Room quite small but shower great & clean & comfortable bed.
Colleen17. Dec 2018Ottawa, IL, USA
Enjoyed Most
Location and staff were great all around. Excellent breakfast (bonus that it was free) morning wait staff was excellent!! Front reception and manager awesome as well!!
Judilynn G17. Dec 2018Appleton, WI, USA
Other Comments
They did not provide info about the breakfast included with the package during check in and I tried to call down to the front desk and it was busy 4 times. I just ordered from the room service and thankfully they counted that
Christine12. Dec 2018Westmont, IL, USA
Enjoyed Most
The location -- central to everything I wanted to see or visit. The view from my room.
Other Comments
The attached restaurant was something of a disappointment. The vouchers for breakfast were a good deal, but the service was abysmal.
Karen11. Dec 2018Monroe, WI, USA
Enjoyed Most
It's the perfect location right on the river with easy access to CTA buses and trains.
Large rooms and friendly/helpful staff.
Linda11. Dec 2018Shelburne Falls, MA, USA
Enjoyed Most
The bathroom with two separate sinks, a deep bathtub and a separate shower was wonderful
Tara11. Dec 2018South Bend, IN, USA
Enjoyed Most
Location to shops
Lora11. Dec 2018Somonauk, IL, USA
Enjoyed Most
location
Other Comments
room was very worn. headboard all scratched, dresser broken. Stayed here several times and this time the room really needed remodeling.
Kathryn03. Dec 2018Wheeling, IL, USA
Enjoyed Most
Good location for shopping. Rooms are spacious. Bed was comfy. In one of the rooms (a corner room) there was something wrong with the tracks for the curtains so they couldn't be closed all the way, but for some reason my son chose not to say anything about it and did not call the hotel staff to address it, so apparently it wasn't a big issue for him. I believe the hotel staff would have taken care of it had he reported it, as they were all very prompt and attentive to our needs. Breakfast was quite good, included with vouchers through our TravelZoo booking. Valet parking was a bit pricey, albeit standard for Chicago, and the staff for parking was very good. Overall my group indicated they would like to return for future shopping trips to this hotel.
Other Comments
The only thing confusing about this booking for me, as it was my first time booking through TravelZoo, was that I was of the impression I had pre-paid for my rooms since I had to log in my credit card when booking through TravelZoo. When I got to the hotel they said it had not been prepaid and charged my credit card. I will be watching my credit card statement to make sure I did not get double charged. It is possible TravelZoo took my card info just to hold the reservation, but since I haven't received my card statement and haven't had a chance to see what has been charged online yet, I can't say for sure. I'm sure it will all be ok in the end, it was just a bit confusing at check in.
Lisa17. Dec 2018Fairland, IN, USA
Enjoyed Most
The location is phenomenal! Room was great. We love this hotel!
Other Comments
Breakfast was delicious and so convenient to have it included with our stay:)
Amy17. Dec 2018Washington, IL, USA
Enjoyed Most
Excellent location for enjoying Christmas in Chicago.
Annette17. Dec 2018Naperville, IL, USA
Enjoyed Most
Comfortable beds, location, efficient room design
Other Comments
Best view in the river
Pat17. Dec 2018White Lake, MI, USA
Enjoyed Most
The location of this hotel is perfect! The river view was beautiful! The price through Travelzoo was by far the best deal I have found anywhere.
Michele17. Dec 2018Hamilton, MI, USA
Enjoyed Most
Location
John15. Dec 2018Denver, CO, USA
Enjoyed Most
View
Justin15. Dec 2018Palatine, IL, USA
Enjoyed Most
The excellent location and breakfast.
Allen14. Dec 2018Monona, WI, USA
Enjoyed Most
View and being within walking distance to soo much. $39 breakfast was a joke. It was good but there wasn’t anything more expensive than $18 on the menu. Our choices cost was no more than $14. Again, breakfast was good but deceiving on the cost of what we were getting free.
PA14. Dec 2018Wilmar, MN, USA
Enjoyed Most
Great location and beautiful hotel. I asked for a high up room and the view of the river was fantastic!
Cari14. Dec 2018Tolono, IL, USA
Enjoyed Most
how spacious the room and bathroom were. loved the shower
caroline14. Dec 2018Romeoville, IL, USA
Enjoyed Most
We had a very comfortable corner room with a wonderful view of the river. The location of the hotel is within easy walking distance of so much that Chicago has to offer.
Other Comments
Despite the very busy location our room was quiet, well insulated from traffic noise.
Ronald M.14. Dec 2018Milwaukee, WI, USA
Enjoyed Most
Very nice room. Good location.
Robin14. Dec 2018DeKalb, IL, USA
Enjoyed Most
The location is fabulous, midway between N MIchigan Ave and the Loop to the Museum Campus. Rides to anywhere most visitors want to go are very reasonable, whether Uber, Lyft, or cab.
Other Comments
Would not book the "breakfast included" package again. Why limit the choices to 4 specific items (which weren't all the same as those listed on the breakfast voucher)? Of the 4 choices, two were totally uninteresting, the others just OK. We didn't even bother on the second morning, preferring the choices at the nearby Corner Bakery. A better approach would be to set a value limit and let the guest choose from the limited menu.
James12. Dec 2018Sycamore, IL, USA
Other Comments
The only thng negative about our trip was the amount of time it took to get and elevator. During peak hours, they need to have all the elevators running. Other than that, everything was great.
Eva10. Dec 2018Crown Point, IN, USA
Enjoyed Most
Great location
Sharon10. Dec 2018Crown Point, IN, USA
Enjoyed Most
Location was great
Other Comments
We initially booked 2 nights on a travel site which included breakfast coupons. We decided to add another night and called the hotel directly to book. The third night (Sunday) we paid about $30 more, which I understand. My complaint is that not only did we get locked out of our room after the first 2nights which required another visit/wait at the front desk, but the girl at the front desk told us that we didn't get breakfast the 3rd day because we booked as a Wyndham rewards member. We were new to it, so room not booked with points. So, message seems to be book with outside site because they don't treat their guests as well - not a great message to send to your guests. In addifion, the beds are extremely hard. There are many choices in Chicago, next time I will be making a different one.
John10. Dec 2018Springfield, IL, USA
Enjoyed Most
The complimentary breakfast was phenomonal!
Other Comments
We were asked to change rooms on Saturday of our stay due to a cooling leak in ours. While they switched us to a suite, there was black mold in one corner of the bathroom. We didn't ask for a discount but thought it would offered for us having to pack up and move. Overall, we loved the location and the ambiance of the bar/restaurant.
Carri10. Dec 2018Muskegon, MI, USA
Enjoyed Most
Great location. Breakfast was good and the staff was very attentive.
Daniel10. Dec 2018Milwaukee, WI, USA
Enjoyed Most
Great location, excellent view, clean and spacious room, and helpful employees were all positives. I would recommend with caveat about elevators.
Other Comments
We would probably not stay here again because of the frustrating elevator situation. The elevators were extremely slow and frequently full, so guests had quite long waits. We took the stairs a couple times (from 10th floor). This situation actually caused us to be late for a service we were attending in the city. Also, the restaurant was overwhelmed for breakfast on Sunday morning during our stay.
Tammie10. Dec 2018Xenia, OH, USA
Enjoyed Most
Location
Kathleen10. Dec 2018Rome, NY, USA
Enjoyed Most
Location
Other Comments
Elevators were slow. Waited so long to go down that we took the stairs from the 10th floor when checking out.
Kathleen10. Dec 2018Rome, NY, USA
Enjoyed Most
The view from the room was excellent.
Other Comments
A little tricky to get too.
James09. Dec 2018Grand Rapids, MI, USA
Enjoyed Most
NICE ROOM
Other Comments
CHECKING WAS UNBELIEVABLY SLOW AND DISORGANIZED FOR SUCH A REPUTABLE HOTEL CHAIN. WE HAD TO WAIT IN LINE IN A TIGHT SPACE FOR OVER 20 INUTES BEFORE WE WERE “INVITED" TO COME TO THE DESK. A MANAGER TYPE APPEARED NOW AND AGAIN BUT DID NOT ASSIST.
John09. Dec 2018Winnetka, IL, USA
Enjoyed Most
The Location
Elizabeth08. Dec 2018Barrington, IL, USA
Enjoyed Most
Location
Joe08. Dec 2018Woodridge, IL, USA
Enjoyed Most
Location and very nice room
Other Comments
Parking is a little expensive, but worth it.
Rod07. Dec 2018LIbertyville, IL, USA
Enjoyed Most
Price and view
Other Comments
Nice staff. Room heater was loud. Front desk was notified
MATTHEW06. Dec 2018Chicago, IL, USA
Enjoyed Most
Location and the bed was very comfortable
A M05. Dec 2018Hastings, New Zealand
Enjoyed Most
The view!
David05. Dec 2018North Myrtle Beach, SC, USA
Enjoyed Most
Comfortable Bed, view, breakfast, location.
Other Comments
No hot water in shower. Waited 1/2 hour for the technician who was ‘coming right up.’ Called again and waited another 1/2 hour. Fixed, but did not work again the next morning.
Keurig did not work.
Jo04. Dec 2018Decatur, IL, USA
Enjoyed Most
The service to help us dry in the rain
candi03. Dec 2018naperville, il, USA
Enjoyed Most
Very Nice hotel! Upgraded room! Right downtown in the middle of everything we wanted to do!
Other Comments
They need more USB charging pugs in the room!
Scott03. Dec 2018Hortonville, WI, USA
Enjoyed Most
The view of the river
Tiffany03. Dec 2018Joliet, IL, USA
Enjoyed Most
Location
Other Comments
Complimentary breakfast
donna02. Dec 2018Waukegan, IL, USA
Enjoyed Most
Location and river view
Other Comments
Great location. Very nice, clean rooms.
Debra01. Dec 2018Little Chute, WI, USA
Enjoyed Most
The river view was beautiful from our room.We really enjoyed all the hotel's Christmas decorations and the pretty restaurant for a delicious breakfast.
Brian01. Dec 2018Oak Lawn, IL, USA
Enjoyed Most
Location
Other Comments
Long elevator waits
Paul28. Aug 2018Elkhorn, WI, USA
Enjoyed Most
Location
Other Comments
How easy check in was
Bernie18. Jun 2018Tinley Park, IL, USA
Enjoyed Most
location was great, rooms were good, spacious and clean. view was great- especially at night. But this hotel has the NOISIEST doors that i have ever heard.
Other Comments
The only issue was that we were put on the 28th floor with a bunch of teens that were some type of team. AT 5:30 am each morning they start slamming the doors. Hotel staff would do good to try not to put normal customers on the same area as teams due to the fact that the doors make ALOT of noise when they close even when you are careful. And this team was not trying to be careful at all!!
don02. Apr 2018Rockton, IL, USA
Enjoyed Most
Location, lovely room and view, friendly personnel
Other Comments
Hoyt’s restaurant (in hotel) breakfast buffet ..very disappointing...cold, runny scrambled eggs, cold hard potatoes, cold greasy bacon.
Kathleen31. Mar 2018Antioch, IL, USA
Enjoyed Most
Included Breakfast was excellent
Other Comments
Consierge service was inexperienced and unhelpful
Laurie24. Mar 2018Dayton, OH, USA
Enjoyed Most
The location on the river was great!
Other Comments
My only comment (made to the manager) was that the breakfast buffet could have been a little better. For a hotel of that 'status' it was pretty 'lame.' Would have loved some yogurt or sweet rolls besides eggs/bacon/sausage/potatoes. But for priced we paid with Travel Zoo, can't complain!
Sandra05. Mar 2018Aurora, OH, USA
Enjoyed Most
The room was large, clean, and had a beautiful view of the Chicago river.
Kerwin05. Mar 2018St. Louis, MO, USA
Enjoyed Most
Great location and the view was amazing
Cheryl05. Mar 2018Hoffman Estates, IL, USA
Enjoyed Most
The location.
Dawn02. Mar 2018Sobieski, WI, USA
Other Comments
Comfortable and clean - great location.
David28. Feb 2018Zeeland, MI, USA
Enjoyed Most
Location, cleanliness, ease of checking in, friendly staff.
James26. Feb 2018Oak Forest, IL, USA
Enjoyed Most
Amazing view of the Chicago River with the bridges crossing over and of landmark Chicago architecture. Well worth the upgrade.
Gay26. Feb 2018RacineRacine, WI, USA
Enjoyed Most
Location
Other Comments
Loved will return
Jeanne26. Feb 2018Prospect HeightsHeights, IL, USA
Enjoyed Most
With the Travelzoo deal or some last minute pricing, the price is affordable. Regular "rack rates" are kind of prohibitive. Because of this deal, we were able to experience a property we might not have otherwise.
Other Comments
Beautiful property right along the riverfront and convenient to theatre, shopping and sightseeing.
The rooms are well appointed and comfortable.
Stacy26. Feb 2018New Lenox, IL, USA
Enjoyed Most
Good location. Check in was easy.
Barbara25. Feb 2018Valparaiso, IN, USA
Enjoyed Most
Great views, good location, comfortable beds
Tracy25. Feb 2018Wabash, IN, USA
Enjoyed Most
great location
Sharon24. Feb 2018Goose Lake, IA, USA
Enjoyed Most
Close proximity and walkable to a lot of things we wanted to do.
Danielle23. Feb 2018Youngstown, OH, USA
Enjoyed Most
The river view from the window.
Other Comments
Room 3801 was next to the elevator upon going to sleep around midnight the loud thumping noise made by elevator made it hard to sleep. Had to change rooms the next day. I never take a room next to elevator again.
Eric21. Feb 2018Chicago, IL, USA
Enjoyed Most
View and friendly staff
stephen21. Feb 2018Dahinda, IL, USA
Enjoyed Most
Excellent location and great room on top floor corner
Other Comments
The only drawback were the elevators...they were brutally slow. All of them would stop on floors for no reason as well.
Jeffrey20. Feb 2018Elgin, IL, USA
Enjoyed Most
Staff were extremely helpful and went out of their way.
Mary20. Feb 2018Florissant, MO, USA
Enjoyed Most
The room was beautiful and the staff including Eric were nice. However, the circumstances of the stay weren’t nice. I am reluctant to book future rooms using Travelzoo.
Other Comments
Each time I reserve a hotel room through Travelzoo, there is always a hassle. I stay at hotels frequently through profess organizations and have not had so many negative experiences. Therefore I am reluctant to book a hotel through Travelzoo in the future. The hotel was beautiful, however two hours before checkout, the safe became nonfunctional. The safe battery was low and I couldn’t open the safe. The first time I called the concierge desk, I waited 15 minutes. I couldn’t wait any longer because the restaurant was closing (for breakfast) in 45 minutes. Therefore, I called concierge again and asked them to come back at 11:00 a.m. Upon returning to my room at 11:00 a.m., I called the concierge to inform them I returned to my room. The engineers finally came to the room at 11:30a.m. I was concerned because I had to wait, had other things planned, and checkout was at 12:00p.m. After spending an additional 15 minutes to open the safe, both engineers were unsuccessful. They had to come back and make additional attempts three times. By 1:00p.m., they were still working on the safe, I couldn’t wait any longer and finally the manager, Eric called. We checked out and the engineers still open the safe. Unfortunately themsafe contained all of my keys. They finally opened up the safe by 3:30 p.m. Due to my schedule, I have to retrieve the keys the next morning.
While the room was beautiful, the furnace in the room was extremely loud and disturbed my sleep.
Erika19. Feb 2018Chicago, IL, USA
Enjoyed Most
Great location great room size nice lobby bsr
Donna19. Feb 2018Osceola, IN, USA
Enjoyed Most
Location
Phillip18. Feb 2018Villa park, IL, USA
Enjoyed Most
My view! The location. The staff was very helpful and friendly, especially the doormen. I was here for a conference that actually took place at the Hyatt, and it was VERY convenient, and even invigorating, to go back and forth. I liked the Wyndham much better than the Hyatt. The bathrooms were also very nice. Everything was clean and spotless, and it smelled nice, which is not often the case for hotel rooms.
Other Comments
The value for this stay was exceptional! I'm glad I had the opportunity and would definitely consider any more deals for the Wyndham Grand Chicago Riverfront any time of year.
Candice18. Feb 2018Cedarburg, WI, USA
Enjoyed Most
Beautiful room. Great location.
Other Comments
Staff very nice and helpful.
Pamela18. Feb 2018MuskegonMuskegon, MI, USA
Enjoyed Most
location & riverview
Susan16. Feb 2018Oak Park, IL, USA
Enjoyed Most
Location was great, close to most everything. Room was excellent with great bed and pillows.
Other Comments
Room service was a bit tardy as we had to call at 4 PM after a day at museums to get clean towels and room cleaned. Restaurant food and service was typical for hotel service but very unaccommodating in accepting breakfast coupons.
John16. Feb 2018Novi, MI, USA
Enjoyed Most
The atmosphere of friendliness, knowledge and politeness. Over the top.Location was
.
Other Comments
Location was very good as you can walk to many places for eating and expierences.
Mary16. Feb 2018Markesan, WI, USA
Enjoyed Most
view
Larry15. Feb 2018Lake Zurich, IL, USA
Enjoyed Most
Great view. The room was spacious and nicely decorated. The entire experience was first class.
Other Comments
We travel quite a lot, and the Wyndham was one of the best hotels we have ever stayed in. We would definitely go back!
Michael15. Feb 2018Ann Arbor, MI, USA
Enjoyed Most
Loved the bed
Other Comments
Came for a girls weekend. It was difficult for both of us to get ready at the same time. You need to put the full length mirror in the bedroom. Would have made things so much better
Michelle13. Feb 2018Carmel, IN, USA
Enjoyed Most
Close to everything!!
Larry13. Feb 2018Bloomfield Hills, MI, USA
Other Comments
Only thing I didn't like was that the breakfast voucher we received said it was good for the American Breakfast- eggs, toast, bacon or sausage and coffee or tea. What were offered was a buffet. My husband and I are picky about eggs and we're bummed we didn't get made to order, but mass produced egg like product. Everything else was great!
Sarah13. Feb 2018Milwaukee, WI, USA
Other Comments
Too much attention to trying to sell condos.
Mary Ruth12. Feb 2018Minneapolis, MN, USA
Enjoyed Most
The view
Mary Ann12. Feb 2018Cary, IL, USA
Enjoyed Most
The view (although we were on a low floor)
Other Comments
We always celebrate birthdays at hotels and after informing the staff, usually, at the very least receive a birthday card, well wishes from the staff or maybe a chocolate on the bed, but there was nothing this time. We stayed at few other hotels along the river for birthdays the past couple of years and most of them were really great! Just wanted to try a new place this time, not overwhelmed with hospitality though. Free breakfast was part of the deal purchased so that was nice. Thanks to Travelzoo!
Michelle12. Feb 2018Chicago, IL, USA
Enjoyed Most
The View!
Other Comments
The parking is outrageous!
Carrie12. Feb 2018Urbana, IL, USA
Enjoyed Most
Rooms were great, staff friendly
Other Comments
People were noisy on our floor at 3AM in the morning. Continued to 4AM, beds are not as comfortable as Hilton
Jody12. Feb 2018Belleville, IL, USA
Other Comments
Poor service at breakfast if you have free vouchers.
Barbara12. Feb 2018Hawk Point, MO, USA
Enjoyed Most
Comfortable room with beautiful view
Other Comments
Parking is expensive and a bit combersome
Tom12. Feb 2018Milwaukee, WI, USA
Enjoyed Most
Excellent room with a view of Chicago and the river.
Gary12. Feb 2018Palatine, IL, USA
Enjoyed Most
The location was great and the staff was nice
Other Comments
We were put next to the elevator and on a floor where groups of people staying near us were very loud throughout the night. The walls were very thin and we heard the plumbing all evening/overnight. We got very little sleep, but it wasn’t going to be worth changing rooms as we had a sleeping child with us. We liked the hotel, but if we stayed again, would request a quieter floor/area.
Dawn12. Feb 2018ChicagoChicago, IL, USA
Enjoyed Most
Nice hotel, Rooms are great. Location is fabulous. Just a great place to stay!
Frank12. Feb 2018Crystal Lake, IL, USA
Enjoyed Most
Location
Pam12. Feb 2018Hoffman Estates, IL, USA
Enjoyed Most
The view from our corner room was beautiful!
Sharon12. Feb 2018Elgin, IL, USA
Enjoyed Most
The view from the room
Kate12. Feb 2018Chagrin Falls, OH, USA
Enjoyed Most
Loved the location
Majarka08. Feb 2018Kiel, AL, USA
Enjoyed Most
friendly staff
Other Comments
nice hotel
stephen07. Feb 2018Dahinda, IL, USA
Enjoyed Most
Great location
Karen06. Feb 2018Gaithersburg, MD, USA
Enjoyed Most
It is a great location for Millenium Park, The Art Institute, The Chicago Architectural Foundation for tours, the River Walk and anywhere in the Loop.
Other Comments
The staff at the hotel and the restaurant were very friendly and helpful.
Robert05. Feb 2018Glenview, IL, USA
Enjoyed Most
The location
Other Comments
I was disappointed in the way the room was the safety lock on the door was broken when we went in they didn't have any slippers or ropes for us to put on when to take a shower and they had no idea about the breakfast accommodation that came with the Travelzoo deal. It was a very noisy Hotel when we ask for help no one really had an answer for us
I was really sad I was celebrating my anniversary and he just made it really bad
althea05. Feb 2018Chicago , IL, USA
Enjoyed Most
Our family was especially taken with the great views of the river, but the room was very nicely and the deal was a great value for us.
Other Comments
The included breakfast vouchers turned it to be better than we even expected and tasty too! The breakfast servers, and really all the staff were all pleasant and great to us. The central location was perfect for our mini vacation and we found our way to where we needed to go via public transit with only a few misses. Good food was within walking and everyone had a good stay.
Elizabeth05. Feb 2018Wisconsin Rapids, WI, USA
Enjoyed Most
Great location big room but dated. Hotel itself is very blah. The housekeeping staff were very friendly
Other Comments
Room was very dated poor shower. Wait was long for breakfast Todd was small portioned and very pricy.
Ruth05. Feb 2018Grafton, WI, USA
Enjoyed Most
location
Other Comments
The elevators seemed a bit slow and we had issues with our toilet not flushing in the middle of the night. Waited until morning to call for an engineer. Once the call was placed, the engineer arrived in about 15 minutes.
Lori05. Feb 2018Byron Center, MI, USA
Other Comments
The restaurant staff made the complimentary breakfast difficult. Cold coffee, acting put out when asking for a refill, leaving people to wait for 15 minutes with open tables etc. the hotel was nice but the service in their restaurant was less than acceptable.
Brennan05. Feb 2018Battle Creek, MI, USA
Enjoyed Most
Location is perfect for downtown activities. The staff upgraded our room with zero hassle when we noticed a mistake cleaning in our initial room. The free breakfast was decent.
Other Comments
Parking is expensive. We were able to book a spot on the app Spot Hero and it just coincidentally WAS our hotel’s lot! We paid half what the hotel charges and valet included.
Laura04. Feb 2018Carmel, IN, USA
Enjoyed Most
Great location and River view was spectacular.
Other Comments
Restaurant needs work...
Jeffrey03. Feb 2018Montgomery, OH, USA
Enjoyed Most
Location is great! The front desk staff was great!
Other Comments
There was a tear in one of the sheets, several inches long. The towels were not thick and soft and we received a bath towel that was badly stained. Large cobwebs on wall above bed and by drapes. Tub had a quite large gouge out of it that they tried to cover up. Lighting in the room does not allow for work or reading to be done at the desk....very dim room. Rooms by the elevators can hear the elevator noise constantly. Sounds like a roller coaster every time it goes up or down. Concierge called us 2 mornings in a row and woke us up the second morning. Wanted to sign us up for a timeshare presentation at the hotel. I have NEVER been called in my room by concierge to chat about where I went the night before, what did I eat, what I have planned for the next day.......NONE OF YOUR BUSINESS!
Barbara02. Feb 2018Darien, IL, USA
Enjoyed Most
Staff, restaurant, ease of getting around.
Other Comments
A great central location whether you are going to the museums, a play or shopping.
Susan01. Feb 2018Holland, MI, USA
Other Comments
Great experience!
Karen31. Jan 2018Crawfordsville, IN, USA
Enjoyed Most
Service, great rooms, price, location
Other Comments
Travel Zoo makes it easy and great pricing
Richard30. Jan 2018Bloomfield Hills, MI, USA
Other Comments
Pay the little bit extra to get a river view! Our friends had a river view and it was spectacular!
Kara30. Jan 2018Fort Madison, IA, USA
Enjoyed Most
Spacious, clean room, friendly staff!
Other Comments
Beautiful views!!
Aubri30. Jan 2018KokomoKokomo, IN, USA
Enjoyed Most
Staff was amazing and friendly and helpful. Super clean rooms and very comfy beds!
adine29. Jan 2018Tustin, MI, USA
Enjoyed Most
Loved the location, easy walk from South Shore, restaurants, and shopping!!
Sherry29. Jan 2018Elkhart, IN, USA
Enjoyed Most
The View
Other Comments
The bathroom did not have a lock and no ventilation. Very long lines for the elevators.