Mullion
£119—Dramatic coastal views from Cornish clifftop
Polurrian on the Lizard
Why We Love This Deal
Polurrian on the Lizard in Cornwall was listed in The Times's "100 Best Places to Stay in the UK for 2024". Travelzoo members also rate it highly, praising its "superb" location and "relaxed" atmosphere. Stays at this clifftop retreat are £119, including daily breakfast and dining credit.
What's Included
- Valid until 31 March, 2025
- £119... Sundays–Thursdays
- £129... Fridays
- £139... Saturdays
- An overnight stay for two people in a Double Inland View Room, with full Cornish breakfast
- £27.50-per-person dining credit per night (food only)
- Stay in a Double Sea View Room for an extra £10 per night—these rooms have views of Mount's Bay and the Lizard Peninsula
- Stay in a larger Deluxe Inland View Room for an extra £40 per night or Deluxe Sea View Room for an extra £60 per night
- This is a non-refundable rate. Cancellations are not permitted
Enjoyed This
(See All 356 Member Ratings)
"Polurrian is a very special place. The area itself is beautiful. The staff make the place even more special.
It’s like home away from home. With a special service."
DENISE
20 Oct, 2024 - Swanage, UK
Why We Love This Hotel
- Polurrian on the Lizard was originally built in 1890 as a railway hotel. Past guests include Winston Churchill, and Hollywood stars Clark Gable and Gene Tierney.
- The hotel boasts an exceptional clifftop location with uninterrupted coastal views over Mount's Bay. The hotel's Vista Lounge has floor-to-ceiling windows. It's the perfect spot for admiring the rugged scenery.
- The Daily Telegraph calls it the "best hotel in the area" with a 10/10 location.
- The South West Coast Path is at the bottom of the hotel's manicured gardens. Strike out along this trail and explore the rugged coastline. The Lizard Peninsula served as a filming location for "Poldark". It's a must for keen hikers, with lots of pretty coves to discover.
- The Marconi Station World Heritage Site is 20 minutes' walk from the hotel. Along this route sits Polurrian Beach, a 5-minute walk from the hotel.
- Stuck for Christmas gift ideas? Give a dining, spa, activity, theatre, or hotel experience, and create a memory.
Amenities
General
- Bar
- Newspaper / magazines
- Gym / fitness center
- Indoor pool
- Outdoor pool
- Restaurant
- Pet-friendly
Services
- Front desk (24 hours)
- Chauffeur service (fees apply)
- Room service (limited hours)
- Safe in reception (fees apply)
Room amenities
- Central heating
- Coffee- / tea-making facilities
- Iron and ironing board
- Sitting area (in some rooms)
- TV
Internet
- Wi-Fi throughout (complimentary)
Bathroom
- Bathrobes
- Hair-dryer
- Bathtub or shower
Parking
- Parking (complimentary)
Policies
Check-in:
Standard Time is 3pm.
Minimum age required to check in: 18.
Checkout: Standard Time is 11am.
Children and additional guests:
Extra guest charges will apply as follows:
Cot available upon request, free of charge, for children 2 or under.
Extra bed available upon request, for children 3 to 12: £30 per day.
Breakfast is included.
Extra bed not available for older children and adults.
If travelling with children, please notify the hotel directly before booking.
Supplements are not included automatically in the total price and will be charged directly by the hotel. See room descriptions and rate policies for information about room occupancy and prices.
Pets:
Supplements are not included automatically in the total price and will be charged directly by the hotel. Well behaved dogs are allowed only, on request and will be charged at 20 GBP per dog per night.
If you require a pet-friendly room, please contact the hotel directly before booking.
Have a Question? Contact Travelzoo.
- +44 (0) 20 3564 9000 UK & Europe
- 1-877-966-0000 U.S. and Canada (toll-free)
- Email us
Customer Service available Mon-Fri, 8am-6pm
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(356 Member Ratings)
(356 Member Ratings)
Ratings & reviews reflect verified member feedback for Polurrian on The Lizard over the past 15 months.
Show ReviewsHide all
Ratings & reviews reflect verified member feedback for Polurrian on The Lizard over the past 15 months.
4.6
Ambiance
4.9
Location
4.4
Rooms
4.6
Quality of Service
4.6
Value for the Money
Enjoyed Most
The hotel is wonderful. The location is stunning and the staff are superb
Other Comments
Can't praise the staff enough. They made a good experience into a great one. Thank you.
Andy
28 Nov, 2024
Bude, UK
Enjoyed Most
Beautiful hotel right on the coast. Staff were very very efficient and the rooms lovely.
Tina
26 Nov, 2024
Plymouth, UK
Enjoyed Most
Lovely hotel and location. Staff very professional and accommodating. Food was fantastic.
Other Comments
A 10% service charge is added to your bill for food and drinks which we weren’t expecting. I would like to have been informed of this additional charge before visiting or at least before ordering.
Rebecca
24 Nov, 2024
Sandford, Crediton, UK
Enjoyed Most
Very enjoyable
Neil
24 Nov, 2024
Ottery St mary, UK
Enjoyed Most
My sister and myself like to go every year as our treat to each other. It is a lovely hotel and the food is so yummy. This time last year they were putting up the magnificent tree. But this year they are going up next week so was a little disappointed but was nothing that spoilt our time there , the staff are so attentive.
Suzanne
24 Nov, 2024
Penzance, UK
Enjoyed Most
We have stayed at Polurrian on the Lizard quite a few times. Love it! Staff are very friendly and helpful.
Anne
23 Nov, 2024
Illogan Highway, Redruth, UK
Enjoyed Most
Perfect short break no pressure. Everything worked like clockwork no complaints!
David
16 Nov, 2024
Poole, UK
Enjoyed Most
Had a lovely one night break away. All staff very friendly and helpful.
JACQUELINE
19 Nov, 2024
Redruth, UK
Enjoyed Most
Very enjoyable,
Other Comments
Transporting luggage would have been easier with a lift for guests to use.
Sue
16 Nov, 2024
Aldershot, UK
Enjoyed Most
A few of the restaurant staff were not very friendly and we felt like we’re being told off if not there at exactly correct time for meals. If you are able to eat in bar area and restaurant not sure why they insist on strict eating times - didn’t find this very relaxing also ordered drinks to go with dinner and after eating starters, main course arriving and asking staff twice a drink still had not been brought to us.
Other Comments
Lovely location, few little touches just needed attention
Iona
17 Nov, 2024
Wedmore, UK
Enjoyed Most
Inland facing room was very small and cramped, shower was substandard at best.
N.B. e booked an inward facing room (which was cheaper than a see view) because in November there is far less daylight hours in which to admire the sea view. By booking the cheaper room, we could stay for four nights, instead of three.
Restaurant was cold at breakfast.
Other Comments
Prices for alcoholic drinks, tea and coffee, were extortionate.
Brian
23 Nov, 2024
Blandford Forum, UK
Enjoyed Most
A lovely adult weekend break, great hotel with amazing views and lovely friendly staff who were most accommodating. Will definitely be returning!
Lorraine
18 Nov, 2024
Bournemouth, UK
Enjoyed Most
Lovely location, staff very helpful & friendly.
Other Comments
Our only issue was allowing dogs to sit on the furniture in the bar area.
David
15 Nov, 2024
Walton Bay, UK
Enjoyed Most
Staff are delightful and really friendly and caring! We had a super comfy room with a sea view, nice and warm and our meals within our Travelzoo allowance were delicious.
Other Comments
This hotel is comfortable and well situated for exploring the area on foot, by bus or car..would recommend,
Peter
15 Nov, 2024
Taunton, UK
Enjoyed Most
The location is great and views beautiful. The gardens were nice and a good place to have a drink and watch the sunset. The room was clean and we liked the addition of Elemis toiletries.
Other Comments
The spa was very tired and dated and not a particularly pleasant/relaxing experience .
The staff seemed very disorganised - didnt bring wine when ordered. didnt bring coffee at breakfast. Had to ask on both occasions. Had to wait 10 mins to be seated at the table at both meals. They seemed very understaffed.
The wine was very expensive and poor quality for the charge. The food was average and the menu limited., especially as they ran out of the fish of the day by 7.30pm. The main dining room lacked atmosphere and was more like a bistro than a place for fine dining. The yellow chairs in the breakfast room were stained and grubby.
They charged almost double what most hotels charge to take a dog: £20 where the maximum charge is usually £12 and below.
karen
12 Nov, 2024
Penryn, UK
Enjoyed Most
Very enjoyable stay, welcoming staff, very pleasant rooms with seaview, which were maintained regularly. Variety of dining areas, and enjoyable menus catering for all tastes. Situated in a lovely location.
Lesley
09 Nov, 2024
West Byfleet, UK
Enjoyed Most
So close to coastal path excellent walking area and lovely views from hotel ticked all the boxes
kathleen
09 Nov, 2024
Cheltenham, UK
Enjoyed Most
Staff were friendly and helpful at all times. The location is perfect for a quiet getaway with many beautiful walks in either direction. Our seaview room had the most glorious sunset view over the ocean panorama. We enjoyed a session in the pool and jacuzzi, and a game of pool before a delicious dinner. Breakfast was plentiful with lots of choice.
Other Comments
The only downside was that our room was too hot overnight.
linda
13 Nov, 2024
Falmouth, UK
Enjoyed Most
A well-appointed hotel in a wonderful location on the top of a headland. Our bedroom, with a double aspect, had incredible views. The food was excellent, both at breakfast and dinner. Above all however were the friendly, courteous and efficient staff, all of whom were a delight to interact with. The receptionist (sorry never got her name but from Belfast so you will know who she is) was outstanding - warm, friendly and helpful. The only name we picked up was Trinny Cornwall in the dining room who did a terrific job even when hard pressed with many tables to cover. All the waiting staff were first class as were the ladies cleaning the bedrooms (and their manager who helped valiantly with a room lock which stopped working when the battery expired). The pool and jacuzzi were excellent. The walks in both directions from the hotel gave up excellent views of coast and headlands.
Peter
11 Nov, 2024
Cirencester, UK
Enjoyed Most
Fabulous hotel! It's a gorgeous old building with perfectly modern interior, with the odd quirky touches here and there. Relaxed and inviting atmosphere. Dining areas (formal and informal) with plenty of glass windows through which to drink in the stunning views. Food at both breakfast and dinner was top notch.
All staff we bumped into, from reception to dining to cleaning staff, were all very friendly and helpful.
The whole experience is 10/10 in my view.
Other Comments
A games room is a nice touch (pool, air hockey - both free of charge). A spa area with treatments available, and also an outdoor heated pool... a hotel experience that keeps on giving!
Jessica
11 Nov, 2024
Hook, UK
Other Comments
Sensational hotel, wonderful views,hotel was warm and welcoming, staff excellent and food fantastic, will definitely return
margaret
15 Nov, 2024
Exeter, UK
Enjoyed Most
Xcellent in every way
Other Comments
Great location great service and great food
Chris
14 Nov, 2024
Totnes, UK
Enjoyed Most
A delightful hotel with wonderful staff, food, and stunning views.
Diane
14 Nov, 2024
Portland, UK
Enjoyed Most
What a fabulous hotel and great value for money with the Travelzoo offer. The food was great and staff were all friendly and engaged. We had a (minor) issue with something in our room and it was fixed very quickly and with no fuss. The pool and jacuzzi were a lovely addition to the facilities. I’ve recommended it to our friends already!
Christine
01 Nov, 2024
Bristol, UK
Enjoyed Most
The hotel is in a great location with lovely views.
The staff were efficient and friendly.
The food was excellent especially dinner.
Other Comments
A big disappointment was the constant noise from the bathroom fan which continued throughout both nights of our stay, resulting in two very poor nights sleep. We did report the issue to reception and the staff were very apologetic but informed us that the type of fans installed in the bathrooms could not be switched off.
CHRISTINE
15 Nov, 2024
Cheltenham, UK
Enjoyed Most
The public areas of the hotel were lovely and price a calm and pleasant atmosphere in which to enjoy the spectacular views. The staff were excellent, being efficient and friendly.
Other Comments
Be aware that service charges are added to everything.
Julie
14 Nov, 2024
Exeter, UK
Enjoyed Most
Excellent hotel for location, food, service and room.
Barry
11 Nov, 2024
Wadebridge, UK
Enjoyed Most
A beautiful setting looking right out to sea. Lovely friendly atmosphere and delicious food. We will definitely be going back
Julia
13 Nov, 2024
Saint Austell, UK
Enjoyed Most
Fabulous
Alison
14 Nov, 2024
Paignton, UK
Enjoyed Most
All good!
Charlotte
09 Nov, 2024
Dartmouth, UK
Enjoyed Most
Lovely period hotel full of character, with friendly helpful staff. Both food and service were amazing.
Other Comments
Lovely views and facilities, only critique was the room we stayed in needed a bit of tlc. However it was very spacious and had everything required. Must give the shower a thumbs up as in hotels this can be lacking.
Shaun
17 Oct, 2024
Exeter, UK
Enjoyed Most
Many visits here and never disappoints! Comfy beds fabulous toiletries and views to die for!!
jan
12 Oct, 2024
Bideford, UK
Other Comments
Toilet in room would not flush. No maintenance team available and no other room available. We were moved to a better room for second night. Restaurant service terrible. Restaurant food not great. Hotel lacks leadership on housekeeping and catering
John
17 Oct, 2024
Puriton, UK
Enjoyed Most
It’s a very nice hotel. The food is really good. The location is picturesque and very convenient for nearby attractions. The conservatory is lovely place to watch the sun set.
Other Comments
We were in room 103 which was very tight but we were on a special offer so I guess the other rooms would probably be fine.
Adrian
28 Oct, 2024
Gloucester, UK
Other Comments
My only complaint is the wait for breakfast but they were obviously short staffed, as the servi g staff were rushing around and stressed, wr waited 15minutes for tea our order was taken 10 minutes later then 45minutes later we had our breakfast. We did book a time slot too! The last day was quicker though and we were in no real rush!
Erika
21 Oct, 2024
Haverfordwest, UK
Enjoyed Most
Polurrian is a very special place. The area itself is beautiful. The staff make the place even more special.
It’s like home away from home. With a special service.
DENISE
20 Oct, 2024
Swanage, UK
Enjoyed Most
Staff very friendly and helpful making good suggestions when the weather was not great. Food was delicious too.
Christine
11 Oct, 2024
Budleigh Salterton, UK
Enjoyed Most
Beautiful hotel. Very friendly staff. Immaculately clean. Lovely food in the restaurant.
michele
21 Oct, 2024
Barry, UK
Enjoyed Most
Lovely room with fantastic views. Hotel had everything we could wish for - pool Spa good food etc
Tom
30 Oct, 2024
Lostwithiel, UK
Enjoyed Most
We had a wonderful 4 days - fabulous location, great food, exceptionally comfortable rooms and welcoming staff. And all at a great price - what more could you ask!
Nigel
24 Oct, 2024
WestburyChapmanslade, UK
Enjoyed Most
Enjoyable short stay - very friendly helpful staff and lovely location.
Other Comments
Only criticism would be that service at breakfast was extremely slow - we waited well over 30 minutes for cooked breakfast and some people returned theirs as it was overcooked and loomed like it had been stood for a long time. Dinner came much more promptly and was excellent.
Susan
17 Oct, 2024
Buckfastleigh, UK
Enjoyed Most
Lovely hotel in a stunning spot. Good food and drinks and nice staff.
Other Comments
Very well run, a classy hotel but not stuffy
Fiona
27 Oct, 2024
Newquay, UK
Enjoyed Most
Beautiful location, well-eqipped hotel for everyone, eg swimming pool, children's playground, games room, several different communal rooms including 2 different dining rooms,friendly pleasant staff. They may benefit from more staff at busy times, eg check-in at reception and breakfast staff in the kitchen.
Rosamund
16 Oct, 2024
Beaminster, UK
Other Comments
Has been consistently good over the years. Staff particularly nice and friendly.
Roger
26 Oct, 2024
Exmouth, UK
Enjoyed Most
First class hotel, staff very helpful, food very good, no complaints
Mark
16 Oct, 2024
Paignton, UK
Enjoyed Most
excellent stay in a great location, lovely room for pet dog aswell, superb meals and very friendly staff.Will recommend
ken
20 Oct, 2024
Plymouth, UK
Enjoyed Most
Excellent hotel in great location with outstanding service.
Christopher
31 Oct, 2024
Totnes, UK
Enjoyed Most
A lovely, chilled weekend away.
Jenny
21 Oct, 2024
Launceston, UK
Enjoyed Most
This was our second visit and it even exceeded the first which had been great. Once again we opted for the seaview room upgrade and it was more than worth it. I would say it was the best hotel room ever. Full on seaview right outside the window, really comfy beds, luxury of fresh milk and water in the fridge and an enormous (for an hotel) bathroom with a good powerful shower over the bath. The staff were brilliant.
elizabeth
10 Oct, 2024
Launceston, UK
Enjoyed Most
Wonderful setting, superb food and excellent, helpful staff.
keith
19 Oct, 2024
Saint Leonards-on-sea, UK
Enjoyed Most
Everything was first class, location, staff, cleanliness, food etc. The only minus ewas the lack of a lift. We had to climb 4 flights to our room and when we got there the electronic key card didn't work, so I had to go back down. This wasn't ideal for someone in their 80th year, and it would be helpful if this was flagged when booking so that a ground floor room could be chosen
David
20 Oct, 2024
Shepton Mallet, UK
Enjoyed Most
Comfortable stay, good food, but service rather sloe.
Carol
11 Oct, 2024
Torquay, UK
Enjoyed Most
Lovely located hotel, walking from the hotel and onto the beach. Staff were excellent and will be returning
Tony
19 Oct, 2024
Bodmin, UK
Enjoyed Most
Just the wife and I had a brilliant couple of days at Polurrian. The evening food was lovely and the 2 course was the same price as the offer of £27.50 per person per night given back per night. Breakfast was outstanding.
Other Comments
The shower in pur room was difficult to control and was leaking and just about usable.
Neil
30 Oct, 2024
Ivybridge, UK
Enjoyed Most
A very relaxing 3 day break in very comfortable surroundings and excellent food. The staff were most friendly and helpful. The service at dinner could have been quicker, though it was probably because the kitchen got a bit overwhelmed at times.
Other Comments
Would highly recommend.
JOHN
19 Oct, 2024
London, UK
Enjoyed Most
The hotel was lovely but bathroom was a bit small. Staff were really good and the views were stunning. It was a very good couple of days.
Other Comments
Wellbeing area is quite poor. The gym no longer exists. The jacuzzi was dirty and pool area needs some attention.
Melanie
13 Oct, 2024
Maidstone, UK
Enjoyed Most
Great services from the moment we arrived. Food was excellent as were the rooms.
Other Comments
Great location
Martin
25 Oct, 2024
Yeovil, UK
Enjoyed Most
Hotel and food good
Other Comments
A lift would make getting to bedrooms easier for people with any kind of disability
Doreen
18 Oct, 2024
Bideford, UK
Enjoyed Most
Excellent staff, food was amazing and the views spectacular
Other Comments
no
Robert
12 Oct, 2024
Exeter, UK
Enjoyed Most
We had a great return visit, pool was very good and as you have to book a slot meant you had plenty of space. Views are fantastic
Other Comments
Only negative was they had a wedding fare using all public areas so had to wait to get a seat to sit down, would of expected Residents to take priority
Stephen
22 Oct, 2024
Bristol, UK
Enjoyed Most
Amazing location on the SW coast path
Other Comments
I paid more to upgrade to a family room but in fact was put in a standard double room. The Polurrian blamed Travel Zoo but I know that was not the case as I had previously spoken to a receptionist about the family room. She said the family room was not available but that she would upgrade me to a signature room. On arrival I was placed in a standard double ‘garden room’ which in fact looks onto the carpark
Carol
22 Oct, 2024
Penzance, UK
Enjoyed Most
Relaxing stay in a beautiful setting
Jane
10 Oct, 2024
Stourbridge, UK
Enjoyed Most
Lovely welcome, great views and right on the coast path.
Jenna
02 Apr, 2024
Penzance, UK
Enjoyed Most
We enjoyed two days at this splendid hotel, it is in a beautiful position with lovely views.
Other Comments
The staff are very consientous and helpful
Christine
28 Apr, 2024
Folkestone, UK
Enjoyed Most
A lovely hotel with helpful staff. A beautiful location with stunning views especially at sunset
Other Comments
Everything is lovely but it would be nice if there was a lift especially for the rooms on the second floor (although this visit we were thankfully on the first floor).
Christopher
03 May, 2024
Malmesbury, UK
Enjoyed Most
Great location. Lovely cove to walk down to and right on the coastal path. Vista restaurant has a good atmosphere very relaxed and lovely views. Really good food and cooked to order breakfast. Definitely worth paying extra and getting a sea view room. Swam in outdoor pool. That needs updating but it’s part of their new development plan
Other Comments
Great value. Good rooms, lovely views only thing lacking was a coffee machine. Nice Elemis products . As doors to rooms are fire doors etc they make a loud noise on closing so only issue with sound proofing etc. vista restaurant lovely food and atmosphere and great views for both breakfast and dinner,
Preferred that space over the other restaurant. Nice music played. Lovely location right on coast path and lovely local cove. Only negatives are I tried to contact the hotel by email and their contact form on website and never received a response after several attempts. Also should have received a courtesy call prior to arrival which we didn’t so had to ring up and book restaurant etc. some staff were very helpful and friendly although a couple weren’t quite blunt and short of the answers so customer service could be improved.
Hayley
23 Sep, 2024
Paignton, UK
Enjoyed Most
Easy check in. Bar and Restaurant nice. Food good.
Other Comments
Service good in Restaurant for evening meal waitresses good and pleasant. Different for Breakfast ordered tea waited 30 mins then had to ask. Nobody came to take order. Some items had run out on cereals fruit juice etc even though it was 45 mins to last order. Prices in bar expensive.
John
29 Sep, 2024
NewquayNewquay, UK
Enjoyed Most
From the moment we walked into reception the customer service was first class.
Other Comments
I would recommend the hotel and once you have been once you will most surely return
Nicola
25 Sep, 2024
Staines, UK
Enjoyed Most
Excellent location, pleasant rooms. Food good but menu choice and service at breakfast could be better.
David
19 Apr, 2024
Sidmouth, UK
Enjoyed Most
A lovely five day break. Food was good, more vegetarian options would be nice. The hotel is perfectly placed and a sea view bedroom is a must do. The sunsets are breathtaking. The staff were excellent, booking in and out very efficient. Well done Polurrian.
Bernard
08 Oct, 2024
Birmingham, UK
Enjoyed Most
Staff were generally very friendly, there was a little bit of confusion on the first night at dinner getting passed around between the two dining rooms that seemed to be caused by an inexperienced staff members, but otherwise a very pleasant experience all around.
David
12 May, 2024
AldershotAldershot, UK
Enjoyed Most
Very welcoming staff. Excellent food & cocktails. Fantastic position.
What’s not to like?
Other Comments
Staff were so friendly
Jane
06 Oct, 2024
Penryn, UK
Enjoyed Most
We had a lovely stay at this hotel. The bedroom was large & had super sea views. The meals & service were very good. Great location. We will be staying again.
Petula
29 Apr, 2024
Paignton, UK
Enjoyed Most
Wonderful position. Friendly staff ,great facilities and good food. We were blessed with amazing weather too!
Phil
13 May, 2024
Tavistock, UK
Enjoyed Most
Easy check in. Rooms were amazing, a real room with a view. Top quality without being pretentious. Restaurant prices were a bit confusing, when using the food allowance having said that the food was top quality and very varied
Christine
19 Apr, 2024
Taunton, UK
Enjoyed Most
Very enjoyable. Relaxed atmosphere. Good choice of food.
Good value with deal
Other Comments
All staff helpful and friendly, especially Lynette.
Karen
07 Oct, 2024
Saint Austell, UK
Enjoyed Most
Enjoyable
Other Comments
Good to have a swim
Karen
08 Oct, 2024
Saint Austell, UK
Enjoyed Most
Had a lovely break away, hotel staff very friendly. Clean room and excellent food
JACQUELINE
30 Apr, 2024
Redruth, UK
Enjoyed Most
Lovely hotel, food & friendly staff
Other Comments
Would have preferred a sea view room on the first floor as the steps up to the second floor were quite narrow & steep
Mrs Amy G
25 Apr, 2024
Tetbury, UK
Enjoyed Most
The staff at reception desk were very professional and friendly. The location is stunning.
Kathleen
10 May, 2024
Bideford, UK
Enjoyed Most
Great location for coastal walks. Friendly staff and good value for price paid.
David
28 Sep, 2024
Storrington, UK
Enjoyed Most
Very relaxing and enjoyable time. Food was great.
Other Comments
Very scenic, clean and attentive staff.
Michelle
29 Apr, 2024
Taunton, UK
Enjoyed Most
A very pleasant short stay
Other Comments
An excellent venue
Christopher
26 Apr, 2024
Lostwithiel, UK
Enjoyed Most
Enjoyed a two night stay with my sister to celebrate her birthday and retirement. Wonderful location, lovely relaxed atmosphere, clean room, great food, friendly attentive staff. We both loved it and highly recommend the hotel.
Shanee
09 May, 2024
Liskeard, UK
Enjoyed Most
A warm welcome from reception followed by entering a well cared for and very clean room. The beds were very comfortable and everything was of a superior quality. Each staff member we met during our stay couldn'y have been more helpful. Drinks were not at usually extortionate hotel prices which was a nice surprise. The food was tasty and well presented. The second night a la carte menu was virtually the same as the first and the remaining dishes featured something not to our taste so we opted to choose from the bar menu instead. we paid in cashfor our drinks in the bar rather than run a tab. However, the variations in what we ate were accurately itemised and charged when we checked out. The hotel has outstanding views and plenty of walking opportinities. it was apparent that the owners are constantly maintaining the entire property to a high standard. Over many years of staying at hotels using Travelzoo, the Polurrian is simply the best yet!
Alan
18 May, 2024
Okehampton, UK
Enjoyed Most
Unfortunately the weather while we were there was wet and windy so we couldn’t experience the cliff top walks. The staff were helpful and friendly but the lack of a lift was a problem as we were on the second floor.
Other Comments
Fantastic view!!
Susan
02 May, 2024
Salisbury, UK
Enjoyed Most
I loved our time at the Polurrian and the staff are great but the service time to wait was really bad
Waiting up to 1hr for dinner and over an our 1 morning for breakfast
Other Comments
Although the waiting time was poor we would still return to the polurrian
Donald
28 Apr, 2024
Dawlish, UK
Enjoyed Most
Great views and really good food. Very friendly staff. Great location
Chris
26 Sep, 2024
Bristol, UK
Other Comments
Bit of a mix up re room booked, but then sorted.
janette
23 Apr, 2024
Truro, UK
Enjoyed Most
Amazing sea views
Other Comments
Lovely food, bar menu is good. Breakfast is great.
Tonya
31 Mar, 2024
Bridgwater, UK
Enjoyed Most
Superb location. Some rooms on small side. Really not impressed by 10% service charge even on drinks! Having to book a time in pool is really restrictive. Other than those issues it was a lovely hotel and staff were all pleasant and helpful.
Christine
05 Oct, 2024
Winchester, UK
Enjoyed Most
We had a thoroughly enjoyable three night stay here in September. The setting overlooking the sea is exceptional, and the restaurants and grounds make the most of the views. Our deluxe sea-view room on the second floor also had a wonderful view across the grounds to the sea. It was very comfortable with plenty of storage space and had a good shower over the bath. A bottle of water and fresh milk in the fridge were a nice touch. The staff were all extremely friendly and welcoming, and the atmosphere had a relaxed feel to it. The food was very good with two different menus to choose from.We were very lucky with the weather, but given its dramatic setting this would be a great place to stay at any time of the year! The Polurrian is one of the nicest hotels we have ever stayed in and we look forward to visiting again sometime.
Lyn
22 Sep, 2024
Bridgwater, UK
Enjoyed Most
Wonderful experience at Polurrian on the Lizard. Really couldn’t fault anything. Did upgrade at time of booking to a Deluxe Sea View which was splendid. The bathroom was quite small but adequate, the bed really comfortable and no light penetrated the blinds and curtains. Staff were extremely efficient and friendly and the food exceptionally good. Look forward to returning but perhaps not while the new wing is being built.
Stephen
07 Oct, 2024
Slough, UK
Enjoyed Most
Was a pleasent two night stay with friendly staff.
Other Comments
It does not have a lift.
Mark
24 Sep, 2024
Milton Keynes, UK
Enjoyed Most
A beautiful hotel for a 2 day break. Location is perfect on the coastal path with stunning views. Excellent facilities
Diane
26 May, 2024
Plymouth, UK
Enjoyed Most
Lack of restaurant service
Clearly could not cope even at 50 per cent
Other Comments
RESTAURANT
Rest of hotel lovely great views
Helpful reception staff
But would recommend eating elsewhere untill issues / teething problems and re training are resolved
TIM
29 Apr, 2024
Bracknell, UK
Enjoyed Most
Friendly staff, good food , good accommodation.
Valerie
02 May, 2024
Plymouth, UK
Enjoyed Most
Even though weather was bad we still had a good experience
Pauline Chisholm
02 Oct, 2024
Morpeth, UK
Enjoyed Most
We enjoyed a really relaxing stay with breath taking views of the sea and cliffs. The food was delicious and the staff were great! We will stay again soon.
Other Comments
We enjoyed our visit and felt that all of the staff were very attentive and worked hard to ensure that you had a wonderful stay at the Polurrian on the Lizard.
Dale
02 May, 2024
Barnstaple, UK
Enjoyed Most
Very enjoyable stay. Staff very nice.
Robert
06 Oct, 2024
Ilminster, UK
Enjoyed Most
Beautiful location. We have stayed here before but not since the refurbishment. Rooms were clean and warm.
Other Comments
The food portions in the restaurant were a little on the 'lean side' for the cost, however the food was delicious. I don't think I have ever had half a mushroom with my cooked breakfast....
Angeline
17 Apr, 2024
Redruth, UK
Enjoyed Most
The whole experience was delightful. The food was excellent and we particularly enjoyed the pool booking system that enabled us to have it to ourselves for 30 minutes each day.
Peter
25 Apr, 2024
Bristol, UK
Enjoyed Most
All areas of hotel were excellent. Staff outstanding interest of any issue was addressed with very promptly. We only has queries about general issues not necessary linked to our stay.
Other Comments
We loved every minute of our stay in this outstanding setting.
anthony
18 Sep, 2024
Brixham, UK
Other Comments
The pricing on the check out bill is confusing and difficult to verify what food is included in the final total .
Alan
29 Sep, 2024
TAUNTON, UK
Enjoyed Most
Stunning location. Brilliant staff. Great atmosphere. Very comfy room.
Debs
05 Oct, 2024
ExmouthExmouth, UK
Enjoyed Most
Staff amazing so helpful and friendly ! Value for money ! Lovely location !
Other Comments
Just very lovely place , and so lovely and clean !
Julia
24 May, 2024
Farnham Surrey, UK
Enjoyed Most
What a super break we had at the Polurrian, everything was first rate. The location is stunning, and so convenient for walking the South West Coast Path - it's right there at the bottom of the garden! We had chosen a sea view room and it really was, laying in bed looking out of the window the sea was so close it was like being on a liner. The room was large and comfortable and the bathroom was really full size. We had tea/coffee making facilities and fresh milk and bottled water in the fridge. I take oat milk and the staff were only too happy to provide this, again in a little glass bottle. The meals were incredible and much better value than we have had on other deals with £27.50 dining allowance. We had two really good courses with plenty of choice and I can honestly say that there was nothing we didn't enjoy fully. We were of course very lucky with the weather after all the rain recently, we had three days of sunshine. Our thanks to all the staff every one of whom were extremely friendly and professional.
Other Comments
I would thoroughly recommend this break, although a little loathe to share with too many people in case we can't get a booking next time!! I enjoyed taking advantage of the outdoor pool (although I was the only person using it as far as I could see). We didn't use the spa so can't comment on this.
elizabeth
07 May, 2024
Launceston, UK
Enjoyed Most
We enjoyed dining tables overlooking the sea for our evening meal and for breakfast and enjoyed walks to the private beach and to Mulllion Harbour along the cliffs, such a beautiful location!
Other Comments
We watched the Scillonian leave Penzance for the Scilly Isles and saw it reach Lands End whilst eating our breakfast!
Jill
17 May, 2024
Redruth, UK
Enjoyed Most
Amazing location, excellent facilities and friendly staff
Shaun
08 Oct, 2024
Torrington, UK
Enjoyed Most
Lovely but service quite bad and food average
Eric
01 Oct, 2024
Plymouth, UK
Enjoyed Most
Comfortable. Relaxing. Warm welcome
Mark
02 May, 2024
Newton Abbot, UK
Enjoyed Most
Wonderfully relaxing! The hotel, the Spa and the food exceeded our expectations. Above all is the unique atmosphere due to the spectacular location. The staff are very friendly, welcoming and efficient.
Roger
19 Apr, 2024
Saltash, UK
Enjoyed Most
Another lovely, lovely stay at the Polurrian Hotel this was our 3rd visit and we will certainly be going back for a 4th. Fantastic location to walk and explore the Cornish coast and to come back and relax in the main bar with the phenomenal view of the sea is always a winner.
Other Comments
Thank you to the staff for making this a another great stay.
Pauline
02 Oct, 2024
Plymouth, UK
Enjoyed Most
great hotel & location
Paula
21 May, 2024
Plymouth, UK
Enjoyed Most
pools
Other Comments
Double bed not king size & sheets coarse. Steak very chewy
Paula
22 Sep, 2024
Plymouth, UK
Enjoyed Most
This was the 6 th visit to the hotel. Last visit with a friend who was very impressed with the hotel and the staff, for whom nothing was too much trouble. It is a very calming place, when one needs to escape the pressures of home.
Other Comments
Currently working on extended car park which has been a slight problem in the past. Beautiful refurbished rooms, and good food. Always a pleasure to return.
Jean
29 Apr, 2024
Launceston, UK
Enjoyed Most
Very nice stay. Exceptional location. Friendly helpful staff. Comfortable beds.
Stephen
01 Oct, 2024
Totnes, UK
Enjoyed Most
Fantastic place, brilliant staff, great value
Vincent
19 Sep, 2024
Petersfield, UK
Enjoyed Most
Amazing room with view, the staff were exemplary and hospitable
Other Comments
Great staff, lovely breakfast & dinner. Great hotel with prime location
Rahat
28 Feb, 2024
Birmingham, UK
Enjoyed Most
We loved this hotel. It was welcoming, comfortable and had fantastic views. We felt equally at home in our room, the restaurant and the lounge, overlooking the sea. Staff were friendly and professional. Food was interesting, delicious and reasonably priced. Great location. Very likely to return.
Other Comments
We didn't take advantage of all that was on offer, spa, tennis, snug, swimming pools and walks from hotel. Next time!!
John
04 Oct, 2024
Plymouth, UK
Enjoyed Most
Greeted by friendly staff, the room was clean and airy, with sea views. The food was fantastic and good portion sizes. The location is right on coast walks and a beautiful beach. We had an absolutely lovely time. Only negetive is the swimming pool and jacuzzi are both a bit tired and in need of freshening up. We will definitely be returning for another stay. Thanks
Iyala
23 Apr, 2024
Truro, UK
Enjoyed Most
Excellent stay and we were blessed with beautiful weather
Caroline
05 Oct, 2024
Plymouth, UK
Other Comments
Great food!
Gail
21 Apr, 2024
Plymouth, UK
Enjoyed Most
The hotel was very well equipped and comfortable. I upgraded to a sea view which was well worth the little extra. Also took my dog which was a bonus.
Other Comments
Catering was less good.
Carol
21 Apr, 2024
Penzance, UK
Enjoyed Most
Great location, friendly & helpful staff.
Robbie
07 Oct, 2024
East Molesey, UK
Enjoyed Most
Great offer which more than met our expectations. Drinks a little on the expensive side and quality of wines could be improved. We will certainly be returning.
Steve
23 Sep, 2024
Bristol, UK
Enjoyed Most
Lovely visit as always but seemed to be a bit short staffed on the restaurant hence the mark.
jan
01 Nov, 2023
Bideford, UK
Enjoyed Most
Excellent location . Nice touches in the bedroom.. mini bottle of milk, local teas etc
pauline
09 Dec, 2023
Yelverton, UK
Enjoyed Most
Sea view room 104 lovely. Very enjoyable stay.
Anita
21 Feb, 2024
Bristol, UK
Enjoyed Most
Excellent deal, lovely hotel in superb cliff side location
Martin
13 Dec, 2023
Redruth, UK
Enjoyed Most
A very relaxing visit
william
01 Mar, 2024
South Petherton, UK
Enjoyed Most
Excellent experience every time - just like going home. Low key and comfortable hotel. Food is great. Good spa facility. All staff do their very best for guests - responsive, friendly and nothing is too much trouble. Location is really special - best views ever. We love it at the Polurrian.
Edith
21 Oct, 2023
Leighton Buzzard, UK
Enjoyed Most
Every thing was brilliant
The staff where pleasant, professional and caring
Location even on a wet and windy day was stunning
C
27 Mar, 2024
Saint Agnes, UK
Enjoyed Most
We love going to the Polurrian. The location is amazing. The staff are so friendly, the food amazing and rooms very comfortable.
Wendy
21 Mar, 2024
Gloucester, UK
Enjoyed Most
Lovely stay. Friendly staff and great service. Very comfortable room and good food.
Janet
22 Dec, 2023
Sidmouth, UK
Enjoyed Most
Very relaxing.
Pamela
22 Mar, 2024
Perranporth, UK
Enjoyed Most
A very enjoyable four day break. The room was spacious but there was no walk in shower. The food was ver good and the location was excellent.
David
20 Oct, 2023
Sidmouth, UK
Enjoyed Most
Wonderfully relaxing mini break in a lovely hotel with stunning views.
Catherine
13 Jan, 2024
TruroTruro, UK
Enjoyed Most
Lovely hotel in a fabulous position. Food a little expensive but fairly good.
Lovely views of the sea from the conservatory and nice ambience all round. Recommended.
Colin
23 Mar, 2024
Launceston, UK
Enjoyed Most
It was excellent, we particularly enjoyed the pool as we were away to relax. Although the weather was stormy the hotel was warm and welcoming.
Julie
17 Nov, 2023
Paignton, UK
Enjoyed Most
Fantastic hotel, stunning setting & lovely food. Very friendly & helpful staff. After booking we enquired about an accessible room for my wife's mobility issues & the receptionist ensured we had a ground floor room with walk in shower.
peter
28 Mar, 2024
Tiverton, UK
Enjoyed Most
Much enjoyed
Philip
04 Dec, 2023
Devizes, UK
Enjoyed Most
Fabulous
Ruth
08 Mar, 2024
Bridport, UK
Enjoyed Most
Very friendly efficient staff.
Lovely food. Overall a lovely short break.
Loren
02 Nov, 2023
Gloucester, UK
Enjoyed Most
Beautiful room in a beautiful hotel with fantastic views
Other Comments
Shame about building work and noise early morning
Angela
08 Mar, 2024
Preston, UK
Enjoyed Most
The Hotel is perfect for a short break.Food and accommodation really good
David
13 Oct, 2023
Salisbury, UK
Enjoyed Most
Good clean rooms, good bathroom, linen and towels plus a very comfortable bed.
Good sea views. Friendly staff.
Other Comments
Food was average at best. Pub standard grub. Overall hotel is a good standard 3* hotel.
Pat
16 Mar, 2024
South Molton, UK
Enjoyed Most
A nice relaxing break. Just a bit disappointed with our meals but otherwise all was good.
Other Comments
No crackling with belly pork and butternut squash pie bland and dry - needed a sauce plus broccoli so al dente hard to eat. Breakfast eggs were overdone so no runny yolks. Otherwise ok.
Elaine
13 Jan, 2024
PAR, UK
Enjoyed Most
Amazing location , smart hotel , lovely personable staff , great food ,perfect price
Graham
21 Oct, 2023
Fareham, UK
Enjoyed Most
I am a vegan and thought the dinner options were poor. We had to go somewhere else one night to get choice.
Other Comments
We were unfortunately over the top of the music system which I noticed came on around 7am. The choice of music for that time of day was incongruous with a relaxing start to the day as the backing sound was all that was audible and went thump, thump, thump. Having said this the staff were friendly and helpful.
Amanda
19 Oct, 2023
Clevedon, UK
Enjoyed Most
This was our second visit to this lovely hotel. The location is wonderful. Our room was very comfortable and the food was excellent. We hope to visit again when we are next in Cornwall. We would prefer to stay two nights next time.
Judith
09 Nov, 2023
Oldham, UK
Enjoyed Most
Stunning location perched on a cliff top. Check in was easy, and the room was ready ahead of time. The hotel and rooms are clean. The food was excellent and the breakfast set us up for the day. The staff were very friendly and helpful. We had a really enjoyable stay and wouldn't hesitate in going back.
James
13 Dec, 2023
Saint Austell, UK
Enjoyed Most
Wonderful, Cornwall location. Staff went extra mile. Food scrumptious. Room on top floor afforded spectacular views over raging seas, but bit of a climb at 80 to get to. Convenient to several interesting towns and villages including Mullion, Porthleven and Coverack. Kynance Cove both scary and spectacular. Loved every minute of it.
Other Comments
Hotel has a positive employment policy including employing local young people with special needs. Great!
ROBERT
30 Mar, 2024
Bridgend, UK
Enjoyed Most
Really relaxing 5 day break. Amazing location.
Ruth
18 Nov, 2023
Hereford, UK
Enjoyed Most
Good food friendly efficient staff and cleanliness
gerry
17 Nov, 2023
Dorchester, UK
Enjoyed Most
Thoroughly enjoyed our stay at The Polurrian.
Steve
12 Dec, 2023
Truro, UK
Enjoyed Most
Nice hotel, location & area. Went out of season so was nice & quiet even though the hotel had building work going on we never heard any noise in the hotel & didn’t detract from anything.
Suzanne
16 Mar, 2024
Torrington, UK
Enjoyed Most
A super hotel with young staff who are very keen to please.
Honor
30 Mar, 2024
Hereford, UK
Enjoyed Most
Long time visitors to this hotel and our last visit was excellent. A lot of hard work ( and doubtless money ) has gone into improving the hotel and its all positive . Go see it for yourself and you will not be disappointed.
Frank
28 Mar, 2024
Truro, UK
Enjoyed Most
Excellent break.
Other Comments
Staff fantastic, very friendly.
Clean and comfortable. Great sea views!
Martin
24 Jan, 2024
Taunton, UK
Enjoyed Most
Great location on the cliffs. Easy to walk from the hotel. Exceptional food and staff.
Roger
21 Oct, 2023
Exmouth, UK
Enjoyed Most
A lovely stay in the Polurrian. Excellent location.
Good service and value for money with Travelzoo option.
Other Comments
It is worth upgrading to a sea view room as the views are stunning.
Janet
23 Mar, 2024
Bristol, UK
Enjoyed Most
Had wonderful time the staff were professional, helpful and extremely friendly. The food was fantastic. the view was lush! The services offered were brilliant, prices very reasonable and facilities excellent.
Other Comments
I will be recommending the Polurrian to all my family and friends.
Lyndon
16 Mar, 2024
Ilminster, UK
Enjoyed Most
Fantastic hotel and location
Hope to return again soon
Karen
28 Jan, 2024
Devizes, UK
Enjoyed Most
Lovely place to stay. Staff are so nice! Cater for dogs! Food is much better than our last visit. Really good
Tracy
17 Mar, 2024
Bristol, UK
Other Comments
Wonderful birthday treat
Barbara
06 Mar, 2024
Launceston, UK
Enjoyed Most
Birthday Treat
ANDREW
10 Nov, 2023
SIDMOUTH DEVON, UK
Enjoyed Most
A very enjoyable stay, wonderful view and location. Excellent staff in all departments. Enjoyed the best mussels for many years.
Alan
18 Nov, 2023
Taunton, UK
Enjoyed Most
Big fans of the hotel - friendly, warm and good service. Not so sure about the Lizard. We are firm fans of north Cornwall but wanted to explore a new area
Judith
18 Mar, 2024
Lymm, UK
Enjoyed Most
Staff were amazing. Great customer service without the stuffiness
Carol
29 Mar, 2024
Leicester, UK
Enjoyed Most
Such a relaxing stay. Perfect views from the room, delicious food in the restaurant
Deborah
21 Feb, 2024
Newton Abbot, UK
Enjoyed Most
We would’ve enjoyed information and maps about local businesses, like the chocolate factory etc.
Other Comments
We had lovely walks.
Yvonne
24 Nov, 2023
Paignton, UK
Enjoyed Most
This is our 3rd or 4th visit. The view is unrivalled. We were a bit disappointed that there was large scale building work in progress with a lot more planned for next year. We felt we should have been warned. To be fair it didn't impact massively on our stay but the grounds and outlook of this hotel are a major factor. They are embarking on an extension next year.
Judi
25 Mar, 2024
LONDON, UK
Other Comments
Sparkling bathroom Excellent breakfast Attentive staff
Sarah
07 Oct, 2023
Saltash, UK
Enjoyed Most
We celebrated our silver wedding there.
Veronica
02 Nov, 2023
Newquay, UK
Enjoyed Most
Polite, friendly and helpful staff. Fabulous food wonderful views, what's not to like!
Other Comments
Some refurbishment work going on so a little bit untidy in places but this didn't detract from a great stay
June
07 Oct, 2023
Newcastlenewcastle under Lyme, UK
Enjoyed Most
Sea view room well worth the extra, lounge, bar, and spa create a good break for us.
Other Comments
We stayed 3 nights good menu and food for that period, would need more variety if longer.
David
24 Nov, 2023
Walton Bay, UK
Enjoyed Most
A great hotel.
Really enjoyed it.
Just be aware... a glass of wine £9, a
Pint of shandy £6.50 plus 10% service charged added to restaurant/bar and also accommodation.
sharon
26 Mar, 2024
Falmouth, UK
Enjoyed Most
Lovely relaxing break, despite atrocious weather. We booked a sea view room, which in the event was really a side sea view. It’s very isolated and hilly. I’m sure the views would be stunning if it wasn’t raining!
Other Comments
The spa and treatments were excellent. Make sure you’ve got £1 coin for the lockers!
Carol
10 Dec, 2023
Plymouth, UK
Enjoyed Most
Great spot right on the cliffs. Stunning views . Lovely hotel, very quiet and laid back with friendly and helpful staff. Great for a chilled break with coastal walks .
vivienne
05 Nov, 2023
Calgary, AB, Canada
Enjoyed Most
Overall a good hotel and worth using. However, there is very little management and supervision in the dining room and young people are left to do all the work. It was not unusual for the breakfast bar to be completely without yogurt, fruit compote, croissants, cereal bowls and bread and butter plates most mornings. This had to be pointed out to the overworked - young - staff who then rushed to ensure everything was out for service. This happened most mornings. Because of the hotel being booked up completely, we had to agree to have our evening meal at 9.45pm on the day we arrived (Tuesday 24 October) The menu was limited (lamb, beef steak at extra cost, two fish dishes or risotto. I do not eat fish, most certainly didn't want risotto, was not prepared to pay extra for the steak and was informed there was no lamb left. I had to agree to eat two first-courses instead. Otherwise, the food was excellent and enjoyable.
Other Comments
Our last nights' evening meal was completely spoilt by a large party of 7 men and 1 lady who were extremely boisterous and noisy in the dining room. (This was Thursday 27 October). By 9.00pm we felt compelled to leave the dining room because of the noise - and couldn't help but notice when we left that only one other table, of two people, remained - plus this overloud party. Perhaps a private dining room would have been better suited for this over exuberant party.
Valarie
28 Oct, 2023
Winkleigh, UK
Enjoyed Most
We love the relaxed atmosphere of this hotel and the lovely staff - thank you again for a lovely stay!
Peter
23 Dec, 2023
Kingsbridge, UK
Enjoyed Most
Everything excellent except for having to wait until 8.15 for an eating spot
david
19 Oct, 2023
Bodmin, UK
Other Comments
Have already booked another night there through you this am, in May for my husband and I to celebrate my birthday! That’s complete satisfaction for you!
Jill
07 Mar, 2024
Redruth, UK
Enjoyed Most
Aniversary evening meal out with stay over. Lovely change followed by visit to Lizard.
Stephanie
02 Dec, 2023
CAMBORNE, UK
Other Comments
A good stay but service very slow in the restaurant from kitchen.
Shelagh
09 Nov, 2023
ClevedonClevedon, UK
Enjoyed Most
Recent refurbishments are very good and attractive. The food in the restaurant was very tasty, offering a good range of dishes which included excellent fish choices.
Other Comments
We would like to suggest that any future developments for the hotel might include a lift which would be of invaluable assistance to we older guests. However, members of staff were always willing to assist if help was needed.
Janet A
04 Nov, 2023
Liskeard, UK
Enjoyed Most
Friendly, helpful staff.
Other Comments
Great views & location.
Suzanne
13 Jan, 2024
Nr Callington, Cornwall, UK
Enjoyed Most
The hotel has an atmosphere of faded elegance. Our room 109 was satisfactory but the ensuit could be improved by altering the positioning if the toilet or basin. It was neccessary to slide sideways onto the toilet seat where you could rest your chin on the corner of the hand basin!
Other Comments
The food was stisfactory but not as good as we remembered on a previoius visit. A bit disappointing.
Roma
25 Mar, 2024
Barry, UK
Enjoyed Most
Paid extra for a sea view room which had fabulous views, could not of asked for more.
Edaena
06 Mar, 2024
Romsey, UK
Enjoyed Most
Beautiful hotel which still retains some of the original features. Amazing view over the sea from lounge/bar area.
Other Comments
An ideal hotel to base a visit to the West Country from.
Linda
19 Dec, 2023
Hayle, UK
Enjoyed Most
Brilliant hotel, lovely views out to sea, great facilities.
Other Comments
Lovely friendly staff
Faye
04 Nov, 2023
Beverley, UK
Enjoyed Most
Lovely hotel, friendly and helpful staff, amazing sea views and cliff walks . Very dog friendly hotel. Would definitely return.
Audrey
08 Feb, 2024
Bridport, UK
Enjoyed Most
I bought this for Christmas for my daughter and son in law. They had a fabulous time and want to go back.
I shall be on the lookout for deals for them again.
Rosemary
22 Feb, 2024
Cornwall, UK
Other Comments
Please could you ask for one dog free area when eating in the Vista room.
carol
10 Oct, 2023
Martock, UK
Enjoyed Most
Staff friendly and helpful, food standard good, but same menu every night would be a problem if we stayed 3 nights. views excellent, even in January.
Other Comments
Same old problem, one sitting chair in bedroom for two people, have to sit on bed to watch tv.
Stephen
28 Jan, 2024
Swindon, UK
Enjoyed Most
Great views.
Fantastic position
Other Comments
Insects in the bathroom
Over charging on service charge for bar. Madness. Poor reconciliation at check out.
Car park a total mess as heavy construction
CHRISTOPHER
23 Mar, 2024
Taunton, UK
Enjoyed Most
Beautiful, relaxing hotel. The staff were outstanding. We loved everything about our stay.
Alison
26 Mar, 2024
Plymouth, UK
Enjoyed Most
This is our third stay at the Polurrian Hotel, and each time we have experienced the same problem at check-out. The bill presented bears no relationship to the purchase slips we signed during our stay. Instead of presenting the bill according to each purchase, everything is reconfigured and grouped together according to type of purchase, and given codes, which mean nothing to the customer. I suspect this style of presentation is for the convenience of the hotel’s accounting system, rather than for the convenience of the customer. Incidentally the signed purchase slips were not presented with the bill, and were available only on a screen and only when I asked to see them. It took 30 minutes for the receptionist to reconcile the bill to what we had actually purchased so that we could understand it. Only then could we see that we had been overcharged on food and the pet fee. Furthermore, 3 separate service charges had been added without prior warning, something which we found more than a little presumptuous. The whole process was chaotic, unpleasant and confusing, and spoiled an otherwise pleasant stay.
Other Comments
We were impressed with the refurbishments which have taken place.
Vanda
13 Dec, 2023
Truro, UK
Enjoyed Most
We have stayed there many times. The staff are really friendly and the views are amazing.
Anne
08 Nov, 2023
Redruth, UK
Enjoyed Most
Lovely staff, very hard working, but they need to increase numbers.
Other Comments
The location of the hotel is amazing, stunning sunsets.
Susan
18 Jan, 2024
Blandford Forum, UK
Enjoyed Most
Relaxing lovely will go back spend more time there
Other Comments
Beautiful part of cornwall rugged the hotel was friendly staff where lovely
Victoria
08 Mar, 2024
Truro, UK
Enjoyed Most
Much enjoyed our short stay. Very pleasant and attentive staff. Wonderful location although the dramatic seascape was best enjoyed from within the hotel at this time of year.
Other Comments
The level of lighting while assisting with energy conservation made it difficult for those with limited vision.Likewise the size and position of the TV made it unusable for the partially sighted.
Peter
09 Dec, 2023
South Brent, UK
Enjoyed Most
Very pleased with everything… we will definitely be coming back
Mark
14 Nov, 2023
Truro, UK
Other Comments
Staff extremely helpful. Enjoyed spa day and all other facilities. However we not aware that this was a dog friendly hotel. This was in fact no problem except in one regard. On arrival our room had dog hairs everywhere, including the blanket, duvet, pillows, furniture and floor. The room had to be thoroughly cleaned after our arrival, bedding changed, floor in bathroom washed. This was done to our satisfaction by helpful staff. Rooms should be properly checked before guests arrive. A housekeeping issie
Maureen
21 Oct, 2023
Blandford Forum, UK
Enjoyed Most
Fantastic
Ian
05 Dec, 2023
Leamington Spa, UK
Enjoyed Most
Hotel,staff and food were good.Ideal for the SW Coast path.Mullion as a village was dead like so many coastal places in Winter.
David
25 Feb, 2024
Tintagel, UK
Enjoyed Most
Fantastic views out to sea. Great location. Enjoyed the swimming pool.
Other Comments
The bed size. Too small. How many people still sleep in a 4ft 6in bed! Didn't have a good nights sleep for the entire 4 nights we stayed. We requested twice to see if we could be moved to a room with a wider bed but got no response from reception either time. Even if they couldn't move us they could have at least had the courtesy to let us know. It was also ridiculous that you couldn't book an early morning swim time in the pool the night before. We felt like we were staying on a deal.
Nicola
21 Oct, 2023
Ravenstone, Olney, UK
Enjoyed Most
Great place to stay, lovely rooms, food and pool. Very friendly staff in the restaurant, but the lady who served us in the conservatory was very rude. Very abruptly told us no cocktails being made only to see other tables being served them!
Megan
05 Nov, 2023
OkehamptonOkehampton, UK
Enjoyed Most
Staff are exceptionally helpful and friendly, a credit to the hotel.
Margaret
22 Mar, 2024
Yelverton, UK
Enjoyed Most
Lovely hotel I'm a great location. Recent ownership change clearly investing well in the hotel. Fresh and sorted. New building works will enhance it further. There is a parking shortage but part of the current work will help that to some extent. Didn't room bistro and bar areas all had a fantastic sea view across towards Lands End. Rooms were good. Bed was good. Bathroom great. Staff were lovely and very attentive. Great all round.
TR
12 Mar, 2024
St Asaph, UK
Enjoyed Most
Nice hotel although they were short of staff as a lot in the hospitality industry are. Food was good but service was very slow and even at breakfast one has to ask for tea or coffee at least twice before it arrived..
Still operating Covid rules regarding the indoor pool/jacuzzi and talking about “bubbles” when saying it had to be booked and no more than 2 rooms at a time. Ridiculous!!!. Other than that the sea view rooms were fine and food good.
Alan
02 Nov, 2023
Exeter, UK
Enjoyed Most
It was perfect. Amazing views and service.
Other Comments
They had got us an anniversary card which
was thoughtful. Staff work very hard. PLEASE DO NOT USE MY NAME ON REVIEW
Catrin
08 Oct, 2023
Plymouth, UK
Enjoyed Most
Given the situation, staff on the ground were trying very hard despite management's decision to make all rooms available: This was not appropriate: rooms unfit for use because of faulty equipment or subject to excessive construction and transport noise pollution should not be offered even by Travelzoo. Cuisine and waiting experience were excellent as well as reception service.
Other Comments
We found ourselves booked into what could better be described as a building site rather than a hotel. The only parking available was on an unmettal surface, dusty and muddy, which we then had to walk into the hotel as we brought in her own luggage. Ther was all manner of intrusive noise from 6 am, until late from a combination of the very large construction equipment large hydraulic hammers dogggers working on rock and large drills, and that was just outside. It was made worse by the noise of the containers, bringing in the food from the caterers, starting at 6 am. Each trolley sounded like a train under our window. On request, we were moved to another room, the other side of the hotel away from the building work, only to find that the bedside lights didn't function. If this is how Travelzoo is supposed to work, we won't be coming back to you.
Paula
15 Oct, 2023
Malvern, UK
Enjoyed Most
Good people good food fantastic location
Other Comments
Our 5th visit!
Raymond
26 Jan, 2024
Sturminster Newton, UK
Enjoyed Most
Location, and nice bedroom
Other Comments
A very poor dinner menu, which was the same for both nights. Breakfast on the second morning had clearly been pre cooked, the poached eggs were like cold hard boiled eggs. Overall very disappointing considering the price of the meals and drinks. We went during mid week,even so the hotel only had about 10 rooms occupied, and the lounge was essentially empty, so no atmosphere
Howard
03 Feb, 2024
Newton Abbot, UK
Enjoyed Most
We had a lovely room in a fantastic location. Housekeeping was particularly outstanding; our room was always spotless. All the staff we met were great. We used and enjoyed the Health Suite and Pool which were very relaxing. The hotel has a very relaxed atmosphere. The bar food was far better than what was offered in the restaurant. There was more choice and the cost, portion size and presentation quality made it better value for money.
We would definitely recommend this hotel and would visit again but only on a Bed and Breakfast basis until such time as the restaurant food improves.
Other Comments
The food in the restaurant was particularly disappointing as the Chef did not cope well with my dairy intolerance. Instead of substituting ingredients the dairy item was removed from the dish. Consequently, the dish was totally unbalanced and dry and very overpriced. This was reported in the restaurant, at reception and when we checked out. The only response was that this would be fed back to the Chef. Nothing else was done and we were still charged for it. Care should also be taken by the restaurant to ensure food is hot when delivered to the table. The menu didn't change very much over 5 nights and the menu choices were dull, unimaginative and poorly presented. The full English Breakfast seemed to have cheap ingredients and tasted bland. However, the Eggs Benedict was gorgeous! Strangely, the salt and pepper pots were not grinders and we needed to take the bottom off the pepper to get anything out. The bar was well run and quietly efficient, but the cocktails were expensive and the price changed depending on who served you.
Mrs J
28 Oct, 2023
Farnborough, UK
Enjoyed Most
Fabulous location, great pool and hot tub, comfortable room, marvellous breakfasts, evening meals a little disappointing. Some confusion over the bill when we checked out as it seems their computer wasn't giving the full dinner allowance, although it was clearly stated on the hotel paperwork. Still we got it sorted and had to pay only for our drinks.
Other Comments
Have already recommended this deal to 2 friends
MAUREEN
21 Dec, 2023
Brixham, UK
Enjoyed Most
Had a great stay, staff were helpful. Food was amazing.
Sharon
19 Oct, 2023
Liskeard, UK
Enjoyed Most
Loved it! Beautiful location to access coastal footpaths
Other Comments
Very relaxing comfortable great food too
Jacqueline
29 Feb, 2024
Saltash, UK
Enjoyed Most
Probably the best hotel experience we ever had.
Other Comments
Wonderful location, food, staff, room everything perfect.
reveleigh
21 Mar, 2024
DORCHESTER, UK
Other Comments
Parking difficult due to building works
Denise
23 Mar, 2024
Bath, UK
Enjoyed Most
We really enjoyed the relaxed, yet comfortable vibe at Polurrian. The location and views are great and the food was fantastic!
Kate
30 Oct, 2023
Ivybridge, UK
Other Comments
Rooms dated, smelt stale on arrival, all rooms are dog friendly which is why they smell. There should be rooms set aside where dogs are not allowed. Bar and restaurant very overpriced, the quality of food not great for what you pay.
Ann
06 Nov, 2023
Hayle, UK