£55
Save over 45% on stays at the Wyndham Garden Niagara Falls Fallsview -- this exclusive package includes tons of dining and entertainment perks for the whole family, now extended for stays into November
Niagara Falls
£55 & up – Niagara Falls Stays into November incl. Extras
Save over 45% on stays at the Wyndham Garden Niagara Falls Fallsview -- this exclusive package includes tons of dining and entertainment perks for the whole family, now extended for stays into November.
What's Included
Check in most Sundays-Thursdays:
£55 per night ... Oct. 14 - Nov. 28
£66 per night ... Sept. 2 - Oct. 10
Weekends start at £66 per night
Stay in a Deluxe Two Queen City View or a Deluxe King Room City View; upgrades to a One King Bed Whirlpool Room are also discounted
Includes a $30 dining voucher for Keg Steakhouse + Bar, a $30 dining voucher for Outback Steakhouse, $25 casino slot play at Fallsview Casino or Casino Niagara, $15 dining voucher for IHOP Restaurant daily, admission for up to four people to Niagara Falls Fun Zone (excluding a $10-plus-tax facility fee per person), two icewine slushies at the Ice House Winery, and wine tasting for two at Lakeview Winery Co.
What You Need to Know
Price based on two adults sharing a room; extra adults are $10 per person, per night
Children 17 and under stay free of charge when using existing bedding; do not include children in the total number of guests when booking
These rates are nonrefundable and noncancelable; refundable rates available for $5 more per night
A nightly facility fee of $4.99 (plus tax) applies
Credit card will be preauthorized 72 hours before check-in for full-stay amount
Free Wi-Fi
On-site parking is available for $20 (plus tax) per night
Not pet-friendly; service animals only
Some of the included vouchers come with usage restrictions or requirements; for more information on these or the hotel itself, see "Policies" and "Amenities" sections
Located a 15-minute walk from Niagara's main promenade, Clifton Hill
Guest rooms have plush beds and complimentary Wi-Fi
Take a dip in the indoor heated pool, or hit up the fitness centre
Arcade room on site will be a hit with little ones
Overview
Sitting near the Niagara River and within a 15-minute walk of the Canadian side of the Falls, the Wyndham Garden Niagara Falls Fallsview is one of the newest hotels to join the iconic tourist destination. Casino Niagara and Rainbow Bridge are a scenic walk just 20 minutes from the hotel, and Fallsview Casino is two blocks away.
Rooms at this hotel have plush, pillow-top beds for tucking in after a day of entertainment at nearby attractions. The family suites have pullout sofas, minifridges and microwaves, or splurge on the Jr. Presidential Suite for a room with a whirlpool tub.
Amenities include a heated indoor pool with a hot tub, a fitness centre and an arcade room. There's no on-site dining, but IHOP is steps away for breakfast, and there is a plethora of dining options nearby. Free Wi-Fi is available for all hotel guests.
Amenities
General
Infant cots / cribs
Bar
Newspaper / magazines
Games room
Gym / fitness center
Hot Tub / Jacuzzi
Indoor pool
No pets allowed
Extra beds (fees apply)
100% smoke-free
ServicesATM
24-hour front desk
Express check-in / checkout
Laundry / dry cleaning
Business center
Safe in reception
Room amenities
Air-conditioning
Central heating
Coffee / tea-making facilities
Iron and ironing board
Kitchenette in some rooms
Jacuzzi in some rooms
Pay-per-view / movies on demand
Flatscreen TV
Internet
Complimentary Internet access
Complimentary Wi-Fi throughout
Bathroom
Bathtub
Hair-dryer
Parking
Parking (fees apply)
Accessibility
Accessible bathroom in some rooms
Accessible meeting room
Accessible parking
Accessible path of travel
Accessible restaurant
ADA compliant rooms
Facilities for guests with special needs
Roll-in shower
Wheelchair accessible
Policies
Check-in: Standard Time is 4pm. Minimum age required to check in: 21.
Checkout: Standard Time is 11am.
Children and additional guests: Children 17 or under stay free of charge when using existing bedding. Extra bed available upon request: C$15 plus tax, per night. Extra guest charges will apply as follows: C$10 for older children and adults.
Cribs available on request, free of charge for one child under age 2.
Pets: Only service animals allowed.
Fees: A resort/facility fee of C$4.99 plus tax, per night will be added to the total price of your stay upon check out. Car park fee: C$20 plus tax per day. A C$50 per night incidental hold will be placed on the debit/credit card provided for reservation guarantee.
A Municipal Accommodation Tax of CA$2.00 plus tax (13%), per room, per night, totaling CA$2.26 is additional and will be charged to your total bill on checkout.
A 5% plus tax Daily Mandatory Charge (listed as Service Charge) is additional and will be applied to the total bill on checkout.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Additional details: Restaurant/ Voucher Information
- Vouchers are not redeemable for cash, have no cash value, cannot be combined (alcohol and gratuity not included) and are dine-in only, one voucher per restaurant per stay, valid with purchase of two adult entrees.
- Icewine House Winery voucher is per couple, must be 19 years of age or older to collect. No Reservation required, Open daily 11AM-5:30PM. Please visit https://theicehousewinery.com/ for more information. Transportation not included.
- Lakeview Winery Co Tasting, must be 19 years of age or older to collect, No reservation required, Open Daily 11AM-6PM (extended summer hours) Please visit https://www.lakeviewwineco.com/site/home for more information. Transportation not included.
- Please bring your Niagara Falls Fun Zone vouchers to the desk inside of the Niagara Falls Fun Zone, located directly off Fallsview Blvd. (across from the Fallsview Casino).
- Niagara Falls Fun Zone Facility Fee of 10 CAD plus tax per person will be collected at the fun zone box office.
- Must be 19 years of age or older and a valid PAC member at time of redemption. Membership is free. No purchase necessary. Terms and conditions apply. Void where prohibited. Valid government-issued photo identification required to sign up for PAC card or redeem offer. Offer not valid to self-excluded/trespassed individuals or employees of participating hotels. Offer is non-negotiable non-refundable and non-transferable and cannot be redeemed for cash or other goods or services or combined with any other offer or complimentary. Offer is in Canadian dollars. Downloadable offer is non-cashable and must be played at the slot machine. Limit one offer per person per day. Offer valid for 24-hours after date of stay. Offer not valid in August or December 31st. Redemption may be refused should Fallsview Casino Resort or Casino Niagara suspect a voucher is being redeemed contrary to the program’s intended purpose. Maximum of 26 offers can be redeemed in a calendar year per individual. Fallsview Casino Resort and Casino Niagara reserve the right to modify or cancel this program or offer at any time without notice. Not responsible for lost or stolen coupons. Play. Smart. www.playsmart.ca
The hotel is approximately 30 minutes from Niagara Falls International Airport by car, 45 minutes from Buffalo Niagara International Airport and 90 minutes from Toronto.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(222 Member Ratings)
Ratings & reviews reflect verified member feedback for Wyndham Garden Niagara Falls (ON) over the past 15 months.
The rooms were not clean. There was hair and stains on the comforter. There was no refrigerator or microwave in the rooms. The front desk did not answer the phone.
Rhonda10 Aug, 2019Middletown, DE, USA
Enjoyed Most
The beds were comfortable. The room was suited for restricted mobility, which we didn't require, but allowed much space. The shower was very large.
Other Comments
Picture shown on Travelzoo was of high-rise hotel. We were in a basement room in a second-rate property. There was no reception in this "Tower B" property. The toilet plugged twice to the point we were frightened to flush the solid waste that was in the bowl. The AC blew the fuse both days of our stay. Water pressure in shower was poor.
Margaret A20 Jul, 2019Collingwood, ON, Canada
Enjoyed Most
Beds were comfortable
Other Comments
Service at check in was okay even though there was a line up at 11 pm. Hotel smelled a little musty. There was a used towel hanging in our bathroom when we entered the room. The vending machine in the lobby only took US cash (the hotel Is in Canada) and to add Insult to injury only gave Canadian change back (additional profit for hotel)
Sandra17 Jul, 2019Laval, QC, Canada
Enjoyed Most
i am not agree for the parking pay t0 20¢ by day
Other Comments
payement the parking
abdi28 Jun, 2019Montréal, QC, Canada
Enjoyed Most
Location
Other Comments
Quality of the hotel was poor.
Joan27 Jun, 2019Branford, CT, USA
Enjoyed Most
Lobby is tight and has such a strong chlorine smell but the rooms are great and the staff were great.
Wendy25 Jun, 2019Hamiltonundas, ON, Canada
Enjoyed Most
The staff were very helpful. My husband asked for another chair for the room and it was there within a few minutes. The room was very clean and tastefully decorated.
Other Comments
Despite booking 2-3 months in advance, we were given a room on the first floor facing a busy street. The mattress was very uncomfortable. It was lumpy and sank in the middle. The room was quite small. The heater/AC was blowing in my husband's face every time it came on. There was no shelf or ledge in the shower to put soap or shampoo on. They had to go on the floor of the shower. Also, there was no safety bar in the shower and the floor was rather slippery. The towels were like Motel 6, small and not very absorbent. We were charged for parking automatically. It wasn't until I questioned why the price was more than what Travelzoo had quoted, was I told we were paying for parking. On the plus side, they refunded the parking as soon as I told them we weren't parking there.
Elizabeth22 Jun, 2019Charing Cross, ON, Canada
Enjoyed Most
Good
Other Comments
The casino was disappointing. I went with my $25 voucher, instructions on how to use it were hard to understand and I lost $23.60 of it and casino would not do anything about it so my benefit for this gift from you was $1.40.
Brenda22 Jun, 2019Wasaga Beach, ON, Canada
Enjoyed Most
Lobby was very nicely decorated, comfortable and clean. We spent more time there than in the room! Our room was clean.
Other Comments
The location of the room. Very noisy. Felt unsafe so close to the door so close to the street. Door to hallway very noisy opening and slamming shut all night. Air/heat very loud. Very small room. Wifi did not work well in our room. Kept dropping. Very disappointing when they advertise Free Wi-Fi
Charlene07 May, 2019Hamilton, ON, Canada
Enjoyed Most
Great location
Other Comments
Towels were thin & not soft, no fridge in room.
Maria04 May, 2019Walford, ON, Canada
Enjoyed Most
parking your vehicle is convenient
Other Comments
The towels were small and thin
Carla03 May, 2019Brampton, ON, Canada
Enjoyed Most
Location
Other Comments
Towels in the bathroom were quite small and scratchy, and hair dryer wasn't very powerful or hot.
Sharon27 Apr, 2019Bradford, ON, Canada
Enjoyed Most
The room was clean, spacious and comfortable, but the AC kept me awake all night long. The pool was very nice and the arcade was really fun.
Other Comments
The visual presentation of the hotel, and the location on Fallsview Boulevard, were underwhelming to say the least. The hotel itself would have been ok however they recently added a former Best Western to it, which is not connected to the taller Wyndham, not branded at all, and looks like a squat motel in the middle of a parking lot which is a demolition zone. They call this "Tower B", but it's not a tower, and within the building there were signs directing you to the South Tower via the 3rd floor walkway, but that part of the hotel was demolished. The location of both hotels is 2 blocks from the rest of the action on Fallsview Boulevard, does not overlook any part of the falls, and just on the outside looks really run down and seedy. I wasn't impressed with the whole town at all -- felt like old Vegas. I will say that the room itself was very nice and the facilities within the hotel itself were good -- see additional comments -- but overall, in Niagara, the food is mediocre to bad, it's VERY overpriced, and it's hard to get a table overlooking the falls. I am glad we saw the falls but I never need to go back to Niagara Falls again.
Deborah20 Jun, 2019Stroudsburg, PA, USA
Travelzoo Deal Expert
Enjoyed Most
Great room. Location.
Other Comments
At checkout I was told I would receive an email statement. This has not been sent.
This is not the first Wyndham location that I have not received a statment after I stayed there.
There should be a frig in the room !!!!
Alex20 Jun, 2019BowmanvilleB, ON, Canada
Other Comments
We ended up in the Tower B which was not very nice. charged me more than I was quoted by Travel Zoo and said they couldn't do anything about it. Very disappointing.
Lois15 Jun, 2019Gatineau, QC, Canada
Enjoyed Most
Location was good able to walk not worry about having to park a car
Carolyn01 Jun, 2019Hudsonville, MI, USA
Enjoyed Most
The whirlpool tub and location
Other Comments
Didn't know I had to pay on arrival, was advised my credit card I used to book the reservation would be used and charged 3 days before my arrival. Towels in the room weren't very good quality. Room wasn't as nice and modern as I expected. $20/day for parking seems high for hotel guests. Also, there wasn't any room service which I didn't know about and that really was the most disappointing part.
ANDREA01 Jun, 2019Mississauga, ON, Canada
Enjoyed Most
close to falls
Other Comments
low budget...toilet paper, kleenex, towels, very poor quality...no soap dish in shower in our king room...very small room...others who stayed in double said no grab bars into tub
gerry31 May, 2019McMurray, PA, USA
Enjoyed Most
Walking distance to falls
Other Comments
The Dunham garden is very nice and the food coupons were a nice touch but the restaurants are ridiculously overpriced. Spent $150.00 on dinner at the leg with one drink and no dessert. The breakfast place was overpriced so we got up and left. Heading home we stopped at a quaint breakfast restaurant and saved $50 by eating there. Btw the food was excellent. Also too many additional taxes added to hotel bill. We will definitely shop around next time.
Sue26 May, 2019Wilsonville, ON, Canada
Enjoyed Most
The beds!!
Daniel22 May, 2019Courtice, ON, Canada
Enjoyed Most
Awesome rooms very comfortable beds and clean.
Other Comments
Staff was very friendly and helpful.
Faye21 May, 2019Utopia, NB, Canada
Enjoyed Most
very clean, great staff
Donna15 May, 2019Whitby, ON, Canada
Enjoyed Most
The staff were wonderful!
Mary15 May, 2019Ajax, ON, Canada
Enjoyed Most
The location was perfect, right between the Falls and the entertainment area!
Other Comments
The hotel was clean and quiet. Parking was convenient.
Timothy14 May, 2019Kansas City, MO, USA
Enjoyed Most
Helpfulness of the staff.
Other Comments
Towels are thin enough to read the newspaper through. Not very welcoming.
Timm15 Oct, 2018Temecula, CA, USA
Enjoyed Most
the location was good, close to many of the activities, but a ways from the craziness of Clifton Hill
Other Comments
We don't know the reasons, but it was extremely busy, taking a good half hour to check in. This may have been because it was the Sunday of the Easter weekend...but saying that, it was great of them to offer their deal during this time.
Mark25 Apr, 2019Lambton Shores, ON, Canada
Enjoyed Most
Clean room, hot shower, close proximity to attractions.
Other Comments
Parking is very expensive, instead of $17 it should be $10
freddy22 Apr, 2019Toronto, ON, Canada
Enjoyed Most
Location
Other Comments
You can hear everything in the hotel room
Jaime20 Apr, 2019Gatineau, QC, Canada
Enjoyed Most
Spacious, clean rooms, comfy king bed, location central. Enjoyed the pkg deal.
Other Comments
Staff go the extra mike to ensure your stay is memorable
Cindi18 Apr, 2019Windsor, ON, Canada
Enjoyed Most
Please contact me if there is anything you can do to rectify this. Thank you Angela Zekkou. azekkou@rogers.com 416792-7381
Other Comments
I purchased a refundable room. Unfortunately, my husband fell and broke his hip. I called both the hotel and travelzoo and was told that I would not get a refund, partial refund nor voucher.
angela13 Apr, 2019toronto, ON, Canada
Enjoyed Most
Every staff member we encountered were helpful, friendly, and upbeat.
Linda10 Apr, 2019Kent, OH, USA
Other Comments
Got different coupons then advertised.
Steve09 Apr, 2019Kitchener, ON, Canada
Enjoyed Most
The service was excellent and location very good as well.
Allison09 Apr, 2019Waterdown, ON, Canada
Other Comments
We were put near the staff room and we can hear door closing/slamming very often.
Maribeth09 Apr, 2019Mississauga, Ontario, Canada
Enjoyed Most
and me being a Wyndham member for a long long time we had to pay for parking for which we never did at any other Wyndham hotel other than that it was okay but we liked the Victoria better thanks John.
Other Comments
well this is the first hotel we have stayed that did not serve breakfast and we have stayed in hundreds plus they put a $160 00 fee on our master card and said it would be repaid in 2 to 3 weeks which we did not like maybe you could speed up the process
06 Apr, 2019London, ON, Canada
Enjoyed Most
Easy access to all area attractions
Other Comments
Challenged with the double charges on my credit card.....
06 Apr, 2019Oil Springs, ON, Canada
Enjoyed Most
Nice, clean room although it was lacking a refrigerator. Hot tub was a nice benefit and the location is excellent.
Other Comments
There is no breakfast included but a $15 coupon is provided for I-HOP - which is a ridiculously over-priced breakfast location.
June03 Apr, 2019Toronto, ON, Canada
Enjoyed Most
the deals and discounts that came with it. location
Barbara19 Mar, 2019Penepanguishene, ON, Canada
Enjoyed Most
Nothing
Other Comments
Yes
Hirbhai14 Mar, 2019Maple, ON, Canada
Enjoyed Most
The spacious room, warm pool and pool area (nothing worse than a cold pool) and the proximity to Fallsview Casino, Niagara Fun Zone, and restaurants.
Kelly03 Mar, 2019Collingwood, ON, Canada
Enjoyed Most
Easy to walk around to all sites
Gordon02 Mar, 2019Saskatoon, SK, Canada
Enjoyed Most
Great location within walking distance to falls, Clifton Hill and casino
Other Comments
Great visit - my boyfriend is from New Zealand so we enjoyed a wonderful evening when we spent the night at your hotel and he got to see a sight on his bucket list - thanks!
Sheila25 Feb, 2019Port Colborne, ON, Canada
Enjoyed Most
everything, it was very nice, loved the pool.
pat24 Feb, 2019Dutton, ON, Canada
Enjoyed Most
It was clean, staff was friendly and without asking, our view was phenomenal
Other Comments
Walking distance was a bonus also to full amenities
Angela24 Feb, 2019Burlington, ON, Canada
Enjoyed Most
Price was good, location was perfect walking distance to all tourist locations
Victoria19 Feb, 2019Kitchener, ON, Canada
Enjoyed Most
Privacy and quiet
Got what we wanted and enjoyed the comfortable.rooms
Other Comments
Friendly staff, clean and on point
DONATO17 Feb, 2019Tottenham, ON, Canada
Enjoyed Most
Location was great. Within walking distance of everything we wantedto see / do.
Other Comments
Overall a good experience. Although hot water was not hot whether using sink or shower. For this reason alone, we would not consider staying here again.
Linda16 Feb, 2019Brownsville, ON, Canada
Enjoyed Most
on top floor of hotel. Good view for location
Other Comments
The hotel was "fine" nothing very exceptional -good or bad. Basic amenities; clean, but plain room; no breakfast. I experienced a weather related delay and the hotel changed my reservation dates twice -which was very good customer service and appreciated. But they raised my per night price which I did not appreciate especially considering the hotel had less than 2 dozen guests 3 of the 4 nights I was there.
Rose09 Feb, 2019PINELLAS PARK, FL, USA
Enjoyed Most
Location
David27 Jan, 2019Guelph, ON, Canada
Enjoyed Most
Bed was comfy
Other Comments
Price was way more expensive than advertised
Laura23 Jan, 2019Peterborough, ON, Canada
Enjoyed Most
The hotel was great I just wish I didn’t book it through Travelzoo I feel quite ripped off.
Other Comments
The room if I got it from the hotel was only $69 but buying it through Travelzoo was $100+ we did get some coupons to use while we were there but the restaurants included in those coupons were so expensive we didn’t go to those anyway. Also the wine tour coupon which I thought we might be able to use was expired so I wish I would have just booked through the hotel rather than through Travelzoo.
Tiffany05 Jan, 2019Woodstock, ON, Canada
Other Comments
An extra chair would have been nice especially since it was such a big room.
Shirley01 Dec, 2018Campbellford, ON, Canada
Enjoyed Most
location
Other Comments
staff not very friendly at front desk
Linda12 Nov, 2018Bowmanville, ON, Canada
Enjoyed Most
Accessible to many main attractions by foot.
Other Comments
This is my second stay here. Still a great experience!
Gail07 Nov, 2018Scarborough, ON, Canada
Enjoyed Most
Central location
Lisa06 Nov, 2018Baden, ON, Canada
Other Comments
Only issue was we wish the room had a fridge/freezer!
Jared04 Nov, 2018Oshawa, ON, Canada
Enjoyed Most
The staff at the front desk were excellent. The beds were very comfortable and the hotel was quiet.
Steve03 Nov, 2018Oro-Medonte, ON, Canada
Enjoyed Most
Nothing as we just stayed one night.
Florence02 Nov, 2018Toronto, ON, Canada
Enjoyed Most
Delightful staff helped us decide which activities would be of most interest, then gave out coupons for wine-tastings and tours.
Ruth30 Oct, 2018Wakeman, OH, USA
Enjoyed Most
Rooms were recently updated, staff was very courteous.
Richard29 Oct, 2018Vienna, WV, USA
Enjoyed Most
Anastasia at checkin gave us Falls view room on 5th floor...we were scheduled for City view on 1st floor. Thank you, Anastasia.
Other Comments
We stayed 3 nights, had limited room service after 1st night...appreciated that...but for some reason did not have it after 2nd night.
Marilyn27 Oct, 2018Cambridge, MN, USA
Enjoyed Most
close to the strip and casino.
Other Comments
The coupon system for restaurants or other things seems to show that you are getting 100 worth of goods but those goods are just a gimmick to let you think that you are getting odd deal. plate of salad is not 18 to 20 but at those connected places marketed by these hotels are and you have to buy two to use the coupon and you end up paying more than you would have paid at nice independent restaurant. there were other issues related to coupon system and at one side they promote giving you more than the actual cost of hotel but they can not even provide free parking to their own guests and charge 15. If they could just concentrate on providing parking, wifi alone without any extra charges, guests will have better impression when they leave.
naval25 Oct, 2018Brampton, ON, Canada
Enjoyed Most
hot tub in room
Ross23 Oct, 2018Mississauga, ON, Canada
Enjoyed Most
It was very close to the falls
Mary19 Oct, 2018St. Louis, MO, USA
Other Comments
waiting for a wheelchair elevator to get to the lobby sad!
Garland19 Oct, 2018Toronto, ON, Canada
Enjoyed Most
The staff was very helpful.
Other Comments
We were a little disappointed with our room, as we booked a room with a whirlpool tub. It was an older tub that took almost a half hour to fill. The staff was very accommodating. All of the other hotels we stayed at had a complimentary hot breakfast, so it was a little disappointing this was not the case at Whydham. All in all, we were satisfied.
JULIE15 Oct, 2018Minneapolis, MN, USA
Enjoyed Most
I loved the lobby and the games room. It’s great that they had a pool, gym and hot tub.
Other Comments
Please. Put mini bar fridges in your rooms. We were traveling with food and kept having to get ice to keep our stuff cold. That was very annoying. For the price of the room you would expect to have a fridge. Also your hallways are freezing. We travelled during a cooler time weather wise. We of course heated our room, but when you left to go anywhere in the hotel the halls were so cold. Maybe get some better towels. The towels were small, thin and worn out. I felt like I was drying myself off with a floor mat.
All small things that could be fixed to make a persons stay more enjoyable.
Amelia14 Oct, 2018Toronto, ON, Canada
Enjoyed Most
Location
William13 Oct, 2018Port Charlotte, FL, USA
Enjoyed Most
The staff
Susan12 Oct, 2018Petrolia, ON, Canada
Enjoyed Most
Great staff
Susan12 Oct, 2018Petrolia, ON, Canada
Enjoyed Most
It was close to the Falls and other attractions
Other Comments
Did not like that it did not have a fridge in the room
Melissa12 Oct, 2018Bardstown, KY, USA
Enjoyed Most
Service from staff. Ease of checking in. Parking
11 Oct, 2018Hamilton, ON, Canada
Other Comments
We were denied entry to Canada because my husband had a DUI 35 years ago. I called the hotel to inform them of that. I understand that the room I booked was a non refundable rate. In this case, I think they should have allowed a refund.
Denise10 Oct, 2018Butler, PA, USA
Enjoyed Most
Bed was nice. Location good. Check in was good
Other Comments
For a travel zoo deal it ended up being expensive. Parking of 15 dollars plus taxes too high. Room view was a air conditioner
EVELYN07 Oct, 2018Thunder Bay, ON, Canada
Enjoyed Most
close to niagara on the lake
charline05 Oct, 2018Sherbrooke, QC, Canada
Enjoyed Most
Convenient to most places.
Other Comments
Was not as clean as we expected. The furniture was crappy. Broken down chair. Dirty carpet in the room. Dirty carpet in the halls.
Betty20 Sep, 2018Ypsilanti, MI, USA
Enjoyed Most
Convenient Location
Other Comments
Didn't spend much time here, just slept. Bed was a little to soft for my taste but clean and comfortable rooms.
Leisha19 Sep, 2018Coquitlam, BC, Canada
Enjoyed Most
Location
Other Comments
Great staff, great location. Room was clean and prepared for our arrival. Easy check in and check out. Would stay here again.
Julia16 Sep, 2018Mississauga, ON, Canada
Enjoyed Most
Staff was great
Other Comments
For a 5 year old hotel, there were a lot of items not working in hotel room
Denise14 Sep, 2018Madoc, ON, Canada
Enjoyed Most
Friendly,helpful staff and size of room
14 Sep, 2018Liverpool, NY, USA
Enjoyed Most
Great Service
Other Comments
Great Staff and customer service response
Andrea12 Sep, 2018Scarborough, ON, Canada
Enjoyed Most
Nice greeting area with fireplace, TV, and bar.
Other Comments
2 Tiny “Bar Soaps”, 1 Tiny Shampoo bottle. No Mini Fridge, No Microwave, Hot water not working in Jacuzzi Tub.
STEPHANIE10 Sep, 2018Henrietta, NY, USA
Other Comments
The view. It advertised a view of the city. I do not consider looking at the skylon tower a view of the city. I took family from Europe and they were very excited. Room was not the cleanest. Just dissatisfied.
DEBRA08 Sep, 2018North Olmsted, OH, USA
Enjoyed Most
They were great at getting us an early check-in! It’s was greatly appreciated!
Kelly05 Sep, 2018Brockville, ON, Canada
Other Comments
Room cleaning could be better. Pool ran out of towels.
Mai01 Sep, 2018Markham, ON, Canada
Enjoyed Most
Staff
Other Comments
The picture on travelzoo showed the falls visibile from the room, the falls are NOT visible from the hotel. Rooms are NOT well decorated. Parking costs $15.00/day
Allison01 Sep, 2018Astoria, New York, USA
Other Comments
On check-in, we had the climb up steps with our luggage to get to the floor level of the desks, something I have never seen before in any hotel. Usually the check-in desk is at the same level as the street. This is a definite disadvantage for someone who would have mobility issues. They do have a tiny elevator but it was not well signed. The Hotel advertises itself as being the Wyndham Fallsview Hotel. This hotel is nowhere near a Fallsview hotel as it is at least two blocks from the actual Falls with sight lines that are blocked by other venues. A staff member checking in another couple said that since the hotel was only 9 stories high there were no rooms with a view of the Falls. I would understand the name (Fallsview) if the hotel was on Fallsview Road, but it's not located on Fallsview Road. It's located on Stanley. Our room booking was for a City View Deluxe room. The room over looked a municipal parking lot and wrecking yard across the street. When I inquired at the desk the clerk had problems understanding my question and was of no help at all. There is no on site restaurant just a coffee bar and a lounge. They state there is an IHOP on site, but you actually have to leave the hotel cross the parking lot to the Best Western Hotel for that. Prior to our having checked in the Hotel charged my credit card with the full amount plus an additional $100.00 "incidentals" charge. When we checked in they said $50.00 per day incidentals would be refunded within 3 to 5 business days. I have been to many other venues which have the same type of charge but they refund the charge immediately on check-out if it was not used. There was no explanation as to what constituted an "incidental" as there is no room service etc. It is highly unlikely that I would ever return to this Hotel and would never recommend it.
31 Aug, 2018Beeton, ON, Canada
Enjoyed Most
Clean and large rooms
Other Comments
Found the staff a bit stand offish! Not warm and welcoming! Only the beginning of the tourist season! Need to step it up a bit.
Teresa21 Jun, 2018Fenelon Falls, ON, Canada
Enjoyed Most
Nice clean updated hotel but no safe or frig. Early checkout at 11 when most are 12 Noon and towels were very thin. For those reasons, we probably would not stay there again.
Sharon14 Jun, 2018Mississauga, ON, Canada
Enjoyed Most
My friend was disabled. Friendly staff helpful.
Other Comments
Nice big room for wheelchair access
CHI KONG13 Jun, 2018Toronto, ON, Canada
Enjoyed Most
Clean modern washroom cozy beds
Tina12 Jun, 2018Woodstock, ON, Canada
Other Comments
Get proper fitted sheets
Mrs suzanne e09 Jun, 2018North York, ON, Canada
Enjoyed Most
Friendly, helpful staff and convenience to attractions
Other Comments
It would be great if it had a light breakfast option in the lobby.....even a pot of "real" coffee
Steven08 Jun, 2018Cincinnati, OH, USA
Other Comments
Average hotel. Large room but dusty. TV remote issues.
Nigel06 Jun, 2018Conestogo, ON, Canada
Enjoyed Most
Location and helpful staff
Donna05 Jun, 2018Regina, SK, Canada
Enjoyed Most
Clean room, good view, large room
Pargan05 Jun, 2018St. Albert, AB, Canada
Enjoyed Most
The room was tastefully decorated with pictures of the falls on the wall. The location was a short distance to the main street and falls.
Joana05 Jun, 2018Burlington, ON, Canada
Enjoyed Most
Location
Thao03 Jun, 2018richmond hill, ON, Canada
Enjoyed Most
Location
Other Comments
No fridge in room. Window did not have blackout blind.
Anne Marie31 May, 2018Toronto, ON, Canada
Enjoyed Most
Location
Other Comments
Nice staff
George30 May, 2018Avon Lake, OH, USA
Enjoyed Most
The customer service
Other Comments
Great customer service and close to everything
26 May, 2018Etobicoke, ON, Canada
Enjoyed Most
We got the Jacuzzi tub, that was nice. Staff was nice.
Other Comments
Room was not clean. The bathroom floor was spotty. There was a booger on the sheer blinds and ketchup or something dropped down the footstool. There were no blackout curtains so light poured in very early in the morning. Shower needs repairs to the grout near the floor and shower door needs a rubber strip to prevent water from flooding out. There was a stain on our sheet.
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Why did the price change?
Why did the price change?
Based on room availability for your selected dates, some rates have changed. We'll always show you the lowest rates available based on your check-in / check-out dates.
Why did the price change?
Why did the price change?
Based on room availability for your selected dates, some rates have changed. We'll always show you the lowest rates available based on your check-in / check-out dates.
