Lake Geneva

Grand Geneva Resort & Spa

Travelzoo Staff

Why We Love This Hotel

  • Popular destination for couples getaways, golf trips and spa retreats
  • All rooms feature flat-screen TVs, granite bathrooms and lake or golf-course views; most feature private balconies or patios
  • The Grand Geneva has maintained AAA 4-Diamond status since 1998
  • The resort also features two golf courses, a full-service spa and a private 20-acre lake
  • Family-friendly with indoor/outdoor pools and a "Kids are Grand" children's program

95%
"When they say 4 pm check in, They mean it, even on a Tuesday. Great grounds that are scenic, manicured and lovely. Nice staff and a beautiful restaurant overlooking the golf course."
Abby
11 Jul, 2019 - Cudahy, WI, USA
See All 148 Member Ratings

Rooms & Rates

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Overview

Grand Geneva Resort & Spa, a sprawling chalet-style resort that takes inspiration from Frank Lloyd Wright's prairie-style architecture and design, is one of Wisconsin's best hotels (U.S. News & World Report Travel). 

Rooms are country chic with leather armchairs and antique-style furniture, plush cotton bedding, minifridges, coffee service and bottled water. The resort features seven different restaurants, cafes and lounges including the Geneva ChopHouse and Ristorante Brissago, both winners of multiple OpenTable Diners' Choice awards. 

In the warmer months, guests can take advantage of the two on-site golf courses, horseback riding and nearby attractions such as cruises on Lake Geneva and zip-lining tours. In winter, guests can hit the slopes on Grand Geneva's Mountain Top ski hill with 20 downhill runs (snowboarding, cross-country skiing, ice skating, sledding and snowshoeing is also available). Guests can also hang out at the outdoor firepit, the roaring indoor fireplace or visit the nearby Timber Ridge sister resort with its 50,000-square-foot indoor water park, heated waterslides and a lazy river (passes available to guests for an additional fee).

The resort is located just 10 minutes from downtown Lake Geneva -- sometimes referred to as "the Hamptons of the Midwest" -- with its many boutique shops, restaurants, bars and popular public beach. 

Amenities

General

  • Infant cots / cribs
  • Fitness classes
  • Golf course (on-site)
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Outdoor pool
  • Pool bar
  • Restaurant
  • Sauna / Steam Room
  • Tennis courts
  • Pet-friendly
  • Extra beds (fees apply)

Services

  • 24-hour security
  • Baby-sitting service on request
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Concierge service
  • Currency exchange / ATM
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Room service (limited hours)

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Jacuzzi in some rooms
  • Outdoor space for some rooms
  • Pay-per-view / movies on demand
  • Safe
  • Sitting area
  • Flatscreen TV

Internet

  • Complimentary Wi-Fi throughout

Bathroom

  • Bathtub
  • Hair-dryer

Parking

  • Complimentary parking
  • Complimentary valet service

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Policies

Check-in: Standard Time is 4pm.
Minimum age required to check in: 21.

Checkout: Standard Time is 11am.

Children and additional guests: Children 18 or under stay free of charge when using existing bedding.
Extra bed available upon request: US$15 plus tax, per night.
Cot available upon request: free of charge.

Pets: Pets are allowed on request and will be charged at US$65 plus tax per pet per day.
Maximum weight: 30 kg.

Fees: A resort/facility fee of US$25 plus tax, per night will be added to the total price of your stay upon check out.

This fee includes Wi-Fi access, valet parking, on-site transportation, in-room bottled water and coffee, local calls and access to the fitness center.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: The golf course is closed from mid November to March. Ski is closed from mid March to November.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

95%
Enjoyed This
(148 Member Ratings)
Ratings & reviews reflect verified member feedback for Grand Geneva Resort & Spa (part of Marcus Hotels & Resorts) over the past 15 months.
4.5 Ambiance
4.6 Location
4.1 Rooms
4.4 Quality of Service
4.2 Value for the Money
Show Reviews
Enjoyed Most
When they say 4 pm check in, They mean it, even on a Tuesday. Great grounds that are scenic, manicured and lovely. Nice staff and a beautiful restaurant overlooking the golf course.
Abby 11 Jul, 2019 Cudahy, WI, USA
Enjoyed Most
We had a wonderful and fun stay. The resort has beautiful grounds to view and explore. The golf courses are pristine and just beautifully groomed. We enjoyed the indoor and outdoor pools that were available. The staff and service was excellent. However the guest rooms need updating along with the cooling system. The air conditioner in our room was not working properly the entire stay. The Front Desk was informed and Maintenance did try their best to fix it but could not. It was musty, humid, and the fan on the unit in our room ran all day and night. Ugh! Also, it was hard to maneuver around the hotel with a baby stroller. There were many stairs and not enough ramps available. Hopefully this will be thought about and fixed in the future. All in all we did enjoy our short stay but would request not to be put in the building that we were in next time we visit the Grand Geneva Resort/Spa.
Other Comments
The Spa/Fitness Center was wonderful, relaxing, and offered many amenities for guests. Thumbs up on this part of the resort. And the flowers surrounding the resort were just beautiful! We were in awe as we walked around the resort. The fireworks display on Sunday evening was simply amazing too! That was one of the highlights of our stay.
Karen 06 Jul, 2019 Lake Villa, IL, USA
Enjoyed Most
The Grand Geneva Resort and Spa has such beautiful well kept groomed grounds along with friendly hard working employees/staff who truly made our experience fun and memorable. However there were a few issues with our guest room and stroller accessibility throughout the resort/hotel which is mentioned below.
Other Comments
We did have a several issues with our guest room/building that we stayed in which was very disappointing. It is definitely in need of an update or renovation to make it brighter and fresher. The air conditioning unit in the guest room was not working properly during our entire stay too. It was humid, damp, and musty in our room our entire stay and this was mentioned to the front desk daily of this issue. The fan on the unit was constantly going throughout the day and night. :( Maintenance and Housekeeping was informed but couldn't help the situation because the building that we had stayed in is in dire need of a new air conditioning unit. We had asked to be moved to another room but because of the high occupancy of other guests arriving over the 4th of July it wasn't available for us. The front desk clerk did try her best to accommodate our wishes of moving to another room, and finally gave us some dining dollars to use during our stay to compensate for the problem/issue. The pools are wonderful along with the restaurants. The Spa was a relaxing and wonderful experience too. I would hope that in the near future that there will be a renovation of the resort. Another issue was that the resort was not easily accessible for strollers. There were many stairs or levels throughout the resort and very very few ramps to maneuver a stroller. We had to go outside the resort/hotel to get to the main lobby, because it was that difficult. That is definitely one issue that needs attention. Otherwise we enjoyed our stay and would like to come back in the future, but now know which building/room not to be placed in.
Karen 04 Jul, 2019 Lake Villa, IL, USA
Enjoyed Most
The ChopHouse service and food- yummm!
Leesa 21 Apr, 2019 Chicago, IL, USA
Enjoyed Most
The friendliness and helpfulness of the staff was wonderful! It was our daughter's birthday and our waiter, Justin, at dinner in the Grand Cafe was amazing!
kathleen 21 Apr, 2019 Scandinavia, WI, USA
Enjoyed Most
Ambience and service
Other Comments
Lovely hotel, wonderful food, considerate staff
Joseph 20 Feb, 2019 Salisbury, IL, USA
Other Comments
My wife and I were poolside when the weather changed..a severe thunder storm came up..we went to go inside the resort when a patio umbrella flew out if the table and the pile struck her in the back of the head..she was in a LOT of pain..her head swelled up on the back..a customer ran to get a medic they have on staff..the customer also called an ambulance for her..the medic looked at her..never once telling a manager what happened..even though we were about 40 feet from the front desk..we spent about 3 hours in the ER..the did a CT scan..she suffered a mild concussion..checking out the next day I asked to see a manager to explain their obvious lack of response and concern..she responds with "yeah..I heard about that"..finally a manager came out..offered his apologies and offered one day of our stay taken off our bill..I felt too little..too late...
Timothy 30 Jun, 2019 Chicago, IL, USA
Enjoyed Most
Went for a weekend getaway with the family. Great location and friendly staff. The rooms are pretty outdated for the money and everything in general should’ve been about 1/3 of the cost. But, we enjoyed our visit.
Ryan 30 Jun, 2019 Oconomowoc, WI, USA
Enjoyed Most
Excellent food, drinks and staff was professional and friendly.
Marvin Schneider 21 Jun, 2019 New Glarus, WI, USA
Enjoyed Most
Natural beauty
Ted 21 Jun, 2019 Port Byron, IL, USA

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