Playa del Carmen (all areas)

£245 – Mexico: Luxury All-Inclusive for 2, 40% Off

Grand Hyatt Playa Del Carmen Resort
TOP 20 - Sells out quickly!
Karl Klockars
Deal Expert

Why We Love This Deal

Five stars. Beachfront. All-inclusive. Spacious rooms. Infinity pools. Spa credit. Steps from downtown Playa del Carmen. All at a time when other nearby 5-star resorts are over £572 per night? Come on, this one's basically a no-brainer.

"Sparkling infinity pools and over-the-top spa amenities" -- Travel + Leisure

What's Included

  • Stay in a 1 King Bed room: 
    • £245 per night ... check in Nov. 1 - Dec. 23
    • £295 per night ... check in Jan. 1 - April 30
    • £258 per night ... check in May 1 - Oct. 27, 2020
  • All-inclusive dining and drinking for two guests (details here)
  • A US$50 spa credit (per stay) 
  • Waived nightly resort fee, which includes in-room coffee service, drinks upon arrival, bicycle use, valet parking, premium Wi-Fi and more (reg. £8 per night)
  • Heads up, parents -- members also receive one day of complimentary access to the Tortuguita Kids Club (per child, per stay) 
  • Guests can also upgrade to Partial Ocean View rooms and Grand Hyatt suites

What You Need to Know

  • A 3-night minimum stay is required
  • Price based on up to two guests sharing a room
  • Children 4 and under stay free of charge when using existing bedding
  • Children ages 5-11 are £61 per night, and guests 12+ are £120 per night, plus tax; additional guest charges will be assessed upon arrival 
  • These rates are nonrefundable and noncancellable; refundable rates start at +£29 per night
  • A nightly US$25 service fee is not included (required of all all-inclusive guests)
  • Pet-friendly; additional fees apply
  • For more details, see "Policies" and "Amenities" sections

90%
"The grounds are beautiful and it’s walking distance from the main strip but far enough that the crowds & noise don’t affect your stay. They also have a driveway into the entrance with security at the start of the driveway making you feel safe."
Young
19 Dec, 2018 - Burnaby, Canada
See All 10 Member Ratings

Why We Love This Hotel

  • "One of the only luxury resorts in downtown Playa del Carmen," with "jaw-dropping design" (Oyster.com)
  • Features multiple infinity pools (including an adults-only option) and a stretch of white-sand beachfront
  • Spacious rooms include furnished balconies, rainfall showers and floor-to-ceiling windows

Overview

Guests of the Grand Hyatt Playa del Carmen can have two different south-of-the-border experiences in one. First, the classic toes in the sand, drink in your hand vacation can be yours, if that's what you want — but for guests looking to get into the restaurants, cantinas and shops of Playa del Carmen's Fifth Avenue, it's all just minutes away. 

Rooms here are "gorgeous, with design inspired by the beachfront location" (Oyster.com) and offer floor-to-ceiling windows with resort, garden or partial ocean views. There are also 47-inch flat-screen TVs, rainfall showers, coffeemakers and minibars; the spacious layouts start at over 400 square feet. Upgrade to a Grand Suite for extra space, an oceanfront view from the spacious terrace and club lounge access. 

The all-inclusive package includes unlimited dining at La Cocina's breakfast and lunch buffet, The Grill at 1-26 (a live-charcoal steak house; reservations required) and the Sushi N' Raw Bar, featuring poke bowls and sake cocktails. Guests can enjoy endless cocktails at multiple bars, at the pool and on the beach. All-inclusive stays feature access to the wet areas at Cenote Spa, a discount on spa treatments, plus activities like cocktail-mixing lessons and yoga classes.

Located on a stretch of white sand leading to the gentle turquoise waters of the Mexican Caribbean, the resort has amenities aplenty for daytime relaxation. Guests can sun on the hotel's beach, lounge by an oceanview infinity pool, or unwind with a facial or body treatment at the high-end spa. Downtown Playa del Carmen and its popular Fifth Avenue tourist strip is less than a five-minute walk from the hotel. Guests can also reserve trips to places like Cozumel, the Xcaret nature park, Tulum and Chichén Itzá. 

Amenities

General

  • Infant cots / cribs
  • Bar
  • Kids' club
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Games room
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Outdoor pool
  • Pool bar
  • Restaurant
  • Sauna / Steam Room
  • Pet-friendly
  • Spa
  • Extra beds (fees apply)

Services

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Baby-sitting service on request
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Concierge service
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Room service (limited hours)
  • Safe in reception (fees apply)
  • Shuttle service (fees apply)
  • ATM
  • Baby-sitting service (fees apply)
  • Currency exchange

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Mini bar
  • Outdoor space for some rooms
  • Pay-per-view / movies on demand
  • Safe
  • Sitting area
  • Flatscreen TV

Internet

  • Internet access

Bathroom

  • Bathrobes
  • Hair-dryer
  • Bathtub (in some rooms)
  • Slippers

Parking

  • Valet service (fees apply)

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible pool area
  • Accessible restaurant
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Policies

Check-in: Standard Time is 3pm.
Minimum age required to check in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: Up to 2 children 4 or under may stay free of charge when using existing bedding.
Cot available upon request, free of charge, for children 1 or under.
Extra bed available upon request: US$55 per night.
Extra guest charges will apply as follows:
US$45 plus tax per night for children 11 or under.
US$109 plus tax per night for older children and adults.

Please note the Extra Person's fee will be charged at the hotel upon check out and will not reflect accordingly on the reservation confirmation page. 

Pets: Pets are allowed on request. Charges will apply.
Maximum weight: 20 kg.

A non-refundable cleaning fee of 80 USD per stay for standard rooms and 100 USD per stay for suite rooms will be charged upon arrival. 

Fees: A resort/facility fee of US$10 plus tax, per night will be added to the total price of your stay upon check out.

The resort fee includes:

  • In-room Nespresso Machine and capsules with daily refill
  • Tea selection, replenished daily
  • Daily Newspaper (local and USA Today)
  • Glass of Sparkling wine upon arrival
  • 24h Gym access Daily children’s activities
  • Pool-side Flavored water Sunscreen/Sunblock provided at Pool Area
  • Mosquitoes Repellent provided in Pool Area and guestrooms
  • Pool-side fruit treats, popsicles and cold facial towels
  • Use of Bicycles/helmets
  • Discount Kid’s Club access (One hour per kid, per stay at Tortuguita kids club activities change daily which may include cooking class, giant Jenga, Mr. Potato, Chuck O, and piñata)
  • Daily adult resort classes (changes daily which may include cooking, massage, mixology, dance)
  • Daily movies at Hashtag Cinema (films changes daily)
  • Premium Wi-Fi
  • Valet parking for one car per room

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Up to 40% Off

£245 / night

CHECK DATES

When You Can Go

November-December; additional discounts through October 2020

Getting There

Hyatt Playa del Carmen is a 45-minute drive from Cancún International Airport. Transportation can be arranged through for a fee; taxis and shuttles are also available.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

90%
Enjoyed This
(10 Member Ratings)
Ratings & reviews reflect verified member feedback for Grand Hyatt Playa del Carmen over the past 15 months.
4.5 Ambiance
4.2 Location
4.2 Rooms
4.1 Quality of Service
4.0 Value for the Money
4.2 Ease of Booking
Show Reviews
Enjoyed Most
The appearance of the complex was very nice. The swimming pool was excellent and very nice in appearance. It was in a fairly good location to some outside shopping and eating places and on the beach. Most of the workers were very friendly and courteous.
Other Comments
The breakfast buffet was bland and nothing exciting about it. The furniture in the rooms was more like patio furniture, nothing impressive at all, especially for a Hyatt property. The "secret service" employees watch your every move and try to charge you more money whenever they can. The alcoholic drinks that you buy are like free casino drinks - Weak - except you have to pay for them. In Mexico, its all about getting money from the guest. They think the rest of the world is rich and they want your money.
RONALD 03 Oct, 2019 Marietta, USA
Enjoyed Most
Its fabulousness!
Other Comments
Extraordinary experience with my girlfriends
Melissa 20 Dec, 2018 Toronto, Canada
Enjoyed Most
The grounds are beautiful and it’s walking distance from the main strip but far enough that the crowds & noise don’t affect your stay. They also have a driveway into the entrance with security at the start of the driveway making you feel safe.
Young 19 Dec, 2018 Burnaby, Canada
Enjoyed Most
It was perfect weather, an off season venue, and a wonderful resort with outstanding staff.
Anne M 05 Dec, 2018 Delmar, USA
Enjoyed Most
the spa and the The Grill restaurant
Daryle 04 Dec, 2018 Winter Park, USA
Enjoyed Most
The swim up room, pools and beach.
Elizabeth 02 Dec, 2018 Walnut Creek, USA

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£245 – Mexico: Luxury All-Inclusive for 2, 40% Off

Up to 40% Off

£245 / night

CHECK DATES
Top 20 Deal — Sells Out Quickly