London
£79 & up – London stay in Greenwich with bubbly, 51% off
De Vere Devonport House
TOP 20 - Sells out quickly!
About the Hotel
Kate Harden-England
Deal Expert
Why We Love This Deal
TOP 20 - Sells out quickly!
Save up to 51% on an overnight stay at De Vere Devonport House in historic Greenwich, with prices starting at £79 for travel dates until the end of July.
What's Included
- Accommodation in a Guest double/twin room, with continental breakfast, for two
- A bottle of sparkling wine (worth £35)
- Extra nights with breakfast are available for the same price (bottle of sparkling wine is once per stay)
- It's £85 to stay in June-July
- Saturdays require a 2-night minimum stay
Enjoyed This
( See All 1317 Member Ratings)
"Peaceful, leafy location in historic setting whilst being accessible for central London."
Sue
15 May, 2019 - Sheffield, UK
Why We Love This Hotel
- The hotel is in the UNESCO World Heritage Site of Maritime Greenwich, 20 minutes from central London via the Docklands Light Railway
- Nearby attractions include the National Maritime Museum, the Royal Observatory, Cutty Sark and the Old Royal Naval College
- The O2 is a 20-minute bus ride away
Overview
De Vere Devonport House is in the UNESCO World Heritage Site of Maritime Greenwich, an area that is steeped in naval history and contains attractions including the Old Royal Naval College and the National Maritime Museum.
This 4-star property occupies a collection of historic buildings that once formed part of the Royal Naval College. Its 99 rooms are decorated in contemporary style and have free Wi-Fi. Drinks are available from the Pantry, and can be taken into the Officers Mess to relax.
The hotel's landscaped grounds contain a small cemetery where Admiral Hardy (to whom Lord Nelson uttered his dying words at the Battle of Trafalgar) is buried. For more greenery, Greenwich Park is a 2-minute walk from the hotel, and the Royal Observatory is 10 minutes' walk away, at the top of a hill in the park -- the views from the top of the hill over Greenwich and towards Docklands are very impressive.
Tourist spots including the Old Royal Naval College, Greenwich Market, the National Maritime Museum and Cutty Sark are all less than five minutes' walk from the hotel. Greenwich railway station, Cutty Sark Docklands Light Railway station and Greenwich Pier are all less than 10 minutes' walk from the hotel, making it easy to take public transport into town -- you can be seeing the sights of central London within 20 minutes. The O2 Arena is a 20-minute bus ride away.
Amenities
General
- Newspaper / magazines
Services
- 24-hour front desk
- Express check-in / checkout
- Room service (limited hours)
- Business center
Room amenities
- Central heating
- Coffee / tea-making facilities
- Iron and ironing board
- Flatscreen TV
Internet
- Complimentary Wi-Fi throughout
Bathroom
- Hair-dryer
- Bathtub (in some rooms)
Parking
- Parking (fees apply)
Accessibility
- Accessible bathroom in some rooms
- Accessible meeting room
- Accessible parking
- Accessible path of travel
- Wheelchair accessible
Policies
Check-in:
Standard Time is 2pm.
Minimum age required to check in: 18.
Checkout: Standard Time is 11am.
Children and additional guests: Extra beds are not available.
Pets: No pets allowed.
Fees:
Car park fee: £10 per day.
Limited space available, first come-first served basis.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Have a Question? Contact Travelzoo.
- +44 (0) 20 3564 9000 UK & Europe
- 1-877-966-0000 U.S. and Canada (toll-free)
- Email us
Customer Service available Mon-Fri, 8am-6pm
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
Enjoyed This
(1317 Member Ratings)
(1317 Member Ratings)
Ratings & reviews reflect verified member feedback for Devonport House over the past 15 months.
Show ReviewsHide all
Ratings & reviews reflect verified member feedback for Devonport House over the past 15 months.
3.9
Ambiance
4.8
Location
3.9
Rooms
4.4
Quality of Service
4.5
Value for the Money
Enjoyed Most
no
Other Comments
The hotel was tired and scruffy throughout. The bed was small and the bathroom had pink mildew around the taps etc. Hot water machine not working at breakfast so hot water only from a flask.
Paul
15 May, 2019
Eastbourne, UK
Enjoyed Most
Peaceful, leafy location in historic setting whilst being accessible for central London.
Other Comments
The single hot drink dispenser in the dining room was not functioning properly i.e. not adding milk, which created queues on the
busy Sunday morning. It could also be better located, as it is right next to the door to the kitchen. Staff were happy to heat milk if requested, but things would have run more smoothly if they had simply placed a hot milk flask near the mugs.
Just a small niggle- overall, a pleasant stay.
Sue
15 May, 2019
Sheffield, UK
Enjoyed Most
Location and price
Glenis
14 May, 2019
Wigston, UK
Enjoyed Most
Nice room location good food
Other Comments
Staff great nice setting good parking
Nina
13 May, 2019
Camberley, UK
Other Comments
Only one complaint - there was no spare toilet roll in the bathroom and we ran out. Also no tissues in the tissue box.
Maria
13 May, 2019
Gillingham, UK
Enjoyed Most
Convenience, location and Value for Money
Other Comments
Ambience a bit 'tired' eg blinds in room were old & rusty; common areas could do with an upgrade.
Alan
13 May, 2019
Two Dales, UK
Enjoyed Most
Bottle of bubbly in the room.
Closeness to everything
Own car park
Trevor
12 May, 2019
Christchurch, UK
Enjoyed Most
The location
Jacqueline
12 May, 2019
Tring, UK
Enjoyed Most
Location and quality of the Hotel.
Other Comments
Thank you for a most enjoyable couple of days in your Hotel. We really appreciated the excellent offer, which made our visit more affordable. Excellent continental breakfast also.
Malcolm
11 May, 2019
Ferndown, UK
Enjoyed Most
The location, next to the Maritime Museum and the park.
Comfort of the room, in a quiet corridor.
Ease of access to wi-fi.
Comfort of the bed.
Quality of breakfast.
Other Comments
Our only criticism would be of the bar area - it was generally dark and deserted even after its advertised opening time of 5pm and it seemed impossible to light enough to read a book by.
V
11 May, 2019
Faversham, UK
Enjoyed Most
Location
Robert
10 May, 2019
Worthing, UK
Enjoyed Most
Extremely helpful staff - nothing was too much trouble : excellent breakfast.
Dorothy
10 May, 2019
Retford, UK
Enjoyed Most
Fantastic location
Patricia
10 May, 2019
Clacton-on-Sea, UK
Enjoyed Most
Clean and comfortable. Well located for the meeting I had in Greenwich. Would also use this hotel if I was attending an event at the O2 as Thames ferry runs near by
Nina
09 May, 2019
Paignton, UK
Enjoyed Most
It is set in an amazing location
Other Comments
Really friendly staff
June
09 May, 2019
Chichester, UK
Enjoyed Most
Superb location
Other Comments
Small stuffy room. Poor breakfast. No atmosphere
Rosalind
08 May, 2019
Haywards Heath, UK
Enjoyed Most
It’s location! Right on the doorstep of Greenwich Park and all the great Greenwich Museums.
Other Comments
The Travelzoo offer including breakfast and a bottle of Prosecco is excellent value. We really like this hotel. The staff are really helpful and cheerful. The rooms are very nice. There’s a really good choice for breakfast. You can park your car for £10 a day. We had a very nice stay despite the chilly bank holiday weather.
Dee
08 May, 2019
Eastbourne, UK
Enjoyed Most
The friendliness of the staff.
Other Comments
As a disabled guest, being able to park in the hotel grounds was one of the most important factors in choosing the hotel. This was perfect and the location also gave us easy access (by my 'travelscoot') to all of the sites in the area, which we wanted to see. Unfortunately, the bed was a little high for me.
Jeannine
08 May, 2019
Nottingham, UK
Enjoyed Most
Location and quality
Albert
08 May, 2019
Dunstable, UK
Enjoyed Most
It’s location and front of house staff
Other Comments
It’s decoration in the room is looking ‘tired’ - chipped paint and worn fabric on chair- it could do with an update.
Susan
07 May, 2019
Taunton, UK
Enjoyed Most
Peaceful location and room, in impressive setting, yet easy access to Greenwich and bus service to central London.
Other Comments
Staff professional and helpful. Good breakfast, but perhaps a second hot drinks machine would ease flow on busy mornings.
Sue
20 Nov, 2018
Sheffield, UK
Enjoyed Most
Great Location. Quiet.
John Paul
19 Nov, 2018
Alresford, UK
Enjoyed Most
Value for money at very central location
Other Comments
Parking easy and reasonably priced but would be really helpful to give driving directions to it!
M L
19 Nov, 2018
Torquay, UK
Enjoyed Most
Great location
Other Comments
Hotel is dated and tired in places but room was very clean and good value for money.
Amanda
19 Nov, 2018
Matlock, UK
Enjoyed Most
Best location in Greenwich
Other Comments
Great staff but not enough of them. Breakfast was fine but chaotic. Room was not cleaned till 4 pm.
Roy
19 Nov, 2018
Hungerford, UK
Enjoyed Most
Great value for money for a London hotel. Good breakfast included, and even a room with a view.
Other Comments
We appreciated the notion of the free bottle of Prosecco. We asked for it to be brought to our room straight after checking in around 2:30pm, but unfortunately it wasn't bright up for well over an hour. That didn't really work well for us as we were going out early evening and didn't have time enjoy the Prosecco before going out.
Lindsey
18 Nov, 2018
Warwick, UK
Enjoyed Most
The location is absolutely brilliant for exploring Greenwich
Other Comments
A really lovely stay, excellent value for money, friendly staff. Brilliant.
Peter
18 Nov, 2018
Warminster, UK
Enjoyed Most
central location, friendly service
Melanie
18 Nov, 2018
Bloxham, UK
Enjoyed Most
Proximity to all the things we wanted to do
MELVYN
18 Nov, 2018
Horsham, UK
Enjoyed Most
Location
Other Comments
Had to request the complimentary sparkling wine as staff were unaware that it was included in the offer. Check in a little slow but overall a very pleasant stay and staff were very polite and helpful.
Irene
16 Nov, 2018
Herne Bay, UK
Enjoyed Most
Brilliant location
C
15 Nov, 2018
Swansea, UK
Enjoyed Most
Very comfortable room. Friendly staff and a good breakfast. Great location for the beautiful park and the Cutty Sark.
Jill
14 Nov, 2018
Birmingham, UK
Enjoyed Most
Location
Other Comments
Very enjoyable stay
Donna
13 Nov, 2018
Solihull, UK
Enjoyed Most
The location. So easy to visit all places of interest and to find good restaurants.
shantini
13 Nov, 2018
LondonLondon, UK
Enjoyed Most
The staff and the location
Other Comments
The rooms could do with a bit of tlc
Susan
12 Nov, 2018
Taunton, UK
Enjoyed Most
Comfortable bedroom
Other Comments
Staff very pleasant
Pauline
12 Nov, 2018
Crewe, UK
Other Comments
I was with a blind friend with an assistance dog and staff were very friendly and accommodating
Julie
11 Nov, 2018
Ipswich, UK
Enjoyed Most
The location
Su Ling
11 Nov, 2018
Cardiff, UK
Enjoyed Most
Good location for everything we had planned to see
Other Comments
Very friendly and co-operative staff. Room quite noisy; constant drone all night which we reported to the Receptionist.
Jeanette Ann
11 Nov, 2018
Norwich, UK
Enjoyed Most
Comfortable and good position for visiting area
Sandra
11 Nov, 2018
Worthing, UK
Enjoyed Most
Atmosphere and breakfast
Other Comments
Pillows were very uncomfortable because they were far too fat and big.
Carolyn
11 Nov, 2018
Southsea, UK
Enjoyed Most
Really nice place
Geoffrey
11 Nov, 2018
Batley, UK
Enjoyed Most
Friendly staffs s the hotel has on site parking.
Other Comments
Central for all amenities.
Mary
10 Nov, 2018
Towcester, UK
Enjoyed Most
Location and helpful staff particularly in reception
ann
06 Nov, 2018
Porthcawl, UK
Enjoyed Most
location with parking
S
06 Nov, 2018
Pershore, UK
Enjoyed Most
Friendly reception , very helpful ! Excellent location !
Clare
06 Nov, 2018
Wirral, UK
Enjoyed Most
Great location in Greenwich, right next to the maritime museum. Beautiful buildings surround the hotel. 20 minutes by DLR to London, and about a 5-10 minute walk to the DLR cutty Sark station. Breakfast was lovely. Staff really helpful too. Would highly recommend
James
04 Nov, 2018
Frodsham, UK
Enjoyed Most
Excellent location and a very good hotel. My only criticism is that we were allocated a twin room for disabled persons and the alarm kept going off resulting in us being woken at 630 am. We did not request a disabled room.
Alison
03 Nov, 2018
Hitchin, UK
Enjoyed Most
Placed ideal for visiting Grenwhich
Maureen
03 Nov, 2018
Chester, UK
Enjoyed Most
Location ideal for all attractions and near to green space.
Other Comments
Staff were very welcoming and friendly.
Room was comfortable and warm, felt very"at home" in it.
We really enjoyed our stay and hope to stay again.
Wendy
03 Nov, 2018
Manchester, UK
Enjoyed Most
Location and parking
Other Comments
A comfortable and convenient place to stay on our visit to London. Onsite parking was at bonus
Rae
02 Nov, 2018
Worthing, UK
Other Comments
Bar had limited availability. Expected the same package but food voucher not included this time
Steve
02 Nov, 2018
Ipswich, UK
Enjoyed Most
Location for Greenwich
Sandra
02 Nov, 2018
Chorley, UK
Enjoyed Most
Great location for London sight seeing.
Graham
01 Nov, 2018
Dorchester, UK
Enjoyed Most
Nearby Greenwich Park
Eric
01 Nov, 2018
Carlisle, UK
Enjoyed Most
In a quiet backwater in this lively location.
Other Comments
The room was nicely furnished but the bathroom needs a full renovation.
Peter
01 Nov, 2018
Bristol, UK
Enjoyed Most
Value for money
Other Comments
Excellent location for the Greenwich visitor attractions.
Wendy
31 Oct, 2018
Solihull, UK
Enjoyed Most
Great value
Graham
31 Oct, 2018
Aberdeen, UK
Enjoyed Most
Quiet location and not many children even though it was half term in some parts of the country ( I'm a teacher!)
Beverley
31 Oct, 2018
Salisbury, UK
Enjoyed Most
Location
Other Comments
Very smiley pleasant staff, from cleaners to admin and reception. Great in the dining room at breakfast too. Well done everyone even when busy.
John
31 Oct, 2018
TruroTruro, UK
Enjoyed Most
The location
Peter
31 Oct, 2018
Chislehurst, UK
Enjoyed Most
Location excellent, friendly accommodating staff
Pauline
30 Oct, 2018
Fareham, UK
Enjoyed Most
Very convenient location. Easy to travel on the river bus to both London city and to
Other Comments
Was disappointed with the staff on the desk, he was quite rude and unhelpful. WE asked if we could go to the bar and have our welcome drink whilst waiting for our room to be ready, he said that would be ok but after ordering the drinks a staff member spent the next 20 minutes disturbing us asking what room we were in and saying that we weren’t meant to have these drinks, it was ridiculous. When we eventually got to our room there we’re some soft drinks and a bottle of Prosecco waiting for us as our welcome drink but there wasn’t the choice of drinks as specified in the deal.
We also didn’t get the early check in we had hoped for, although I do believe the room was ready for us earlier as the Prosecco was warm by the time we were allowed in the room.
Other than this we did enjoy the rest of our stay and I would recommend the hotel for the convenient location and comfortable bed.
Madeleine
29 Oct, 2018
SeafordSeaford, UK
Enjoyed Most
Location was exceptional. Staff were very pleasant.
Other Comments
In need of some updating. A bit tired in places. Breakfast was a bit of a shambles. The room was too small to accomodate the number of guests. The food was delicious and hot however but kept running out of everything all the time. The staff in there were very very slow with no sense of urgency and although very pleasant needed to be more "on the ball".
We also were kept awake by a wedding disco which did not finish until 1am!! We were not informed about this before.
Overall a very good hotel and a good stay but a few niggles which spoiled our 2 night stay a bit.
Liz
29 Oct, 2018
doncaster, UK
Enjoyed Most
Friendly staff, warm clean room. Central location for the museums
Linsay
28 Oct, 2018
Weymouth, UK
Other Comments
It is a pity that the restaurant no longer serves meals in the evening. The meal is now served in the Bar.. it is not the same (but the price is!)
David
24 Oct, 2018
Norwich, UK
Other Comments
Staff brought a bottle of cheap wine to our room and we asked for the alternative ( beer / soft drink). They were unaware of this option and was unsure as what to do? - we left the wine in the room as we left!
Llinos
24 Oct, 2018
Llanelli, UK
Enjoyed Most
location
Other Comments
very friendly staff
Stephen
23 Oct, 2018
Ramsgate, UK
Enjoyed Most
Great location
Other Comments
Incredibly rude concierge staff. Housekeeping let themselves into my room at 9am and woke me
Marie
23 Oct, 2018
NorwichNorwich, UK
Enjoyed Most
excellent location to explore Greenwich/easy parking
Other Comments
Our superior room was small & lacked bath robes, slippers, shower cap. The Officers Mess restaurant is simply a bar with very limited snack menu ; we ate out. In our opinion this is a good 3 star conference /business hotel rather than 4 star.
John
22 Oct, 2018
Rowland's Castle, UK
Enjoyed Most
Breakfast and location
Vicky
21 Oct, 2018
Dunmow, UK
Enjoyed Most
Location to the 02 absolutely brilliant
Keith
20 Oct, 2018
Huntingdon, UK
Enjoyed Most
Location
Natalie Sparks
16 Oct, 2018
Fredericksburg, VA, USA
Enjoyed Most
The location, a nice room and a glass of wine.
Other Comments
Great value and convenient for Greenwich University and the National Maritime Museum, where I am studying.
John
08 Oct, 2018
Southampton, UK
Enjoyed Most
Helpful staff generally, good food, great location and onsite parking.
Other Comments
It was difficult to find the car park/reception entrance. Our sat nav did not guide us and the person I spoke to on the phone did not know how to get to the entrance from an adjacent road
Patricia
01 Oct, 2018
Bognor Regis, UK
Other Comments
The chef needs to reconsider vegetarian/vegan options. If we'd eaten there on our second night, I would have been forced to have the same food as the first night. There wasn't even a veggie pizza choice! Only one mains veggie option! Needless to say, we ate elsewhere.
Breakfast was excellent, but the evening menu left a lot to be desired. My husband is not vegetarian, but wasn't impressed.
Caroline
01 Oct, 2018
Basingstoke, UK
Enjoyed Most
Location
Other Comments
Reception staff great and really helpful. Sadly the restaurant experience was a disappointment, food ok but waiting staff didn't seem properly trained and we were told were all agency that evening. A supervisor was called in who sorted out our problems and she was great but a 50 minute wait for a starter is not good!
Grace
01 Oct, 2018
Southend-on-Sea, UK
Enjoyed Most
Location and friendly reception staff
Other Comments
We had a bad experience at dinner time as it was so unorganised, bad service, long wait and had to send what food that did arrive back and decided to leave with no dinner.
John
01 Oct, 2018
Woodbridge, UK
Enjoyed Most
The location.
Other Comments
Friendly staff
Christine
01 Oct, 2018
Gosport, UK
Enjoyed Most
Location location location
Other Comments
All very good. We dodged the bullit as the restaurant service staff were a little lacking on the organisation side with the meal orders. But overal we could not fault this trip and hope to go back at some time
colin
01 Oct, 2018
braintree, UK
Enjoyed Most
The man seating people at breakfast was the most polite and caring member of staff we came across.
Other Comments
Lack of care from staff.
Noisy guests.
Lorraine
01 Oct, 2018
LudhamGreat yarmouth, UK
Enjoyed Most
location, travelzoo offer great value , breakfast, welcoming staff
Roselyne
01 Oct, 2018
Basingstoke, UK
Enjoyed Most
Brilliant location
Other Comments
Evening meal was average at best. Restaurant closed so had to eat in the lounge bar. Barman was overworked having to take orders, serve meals as well as running the bar. Breakfast was very good though. Would return if only for the convenient location.
Christine
30 Sep, 2018
Hockley, UK
Other Comments
Restaurant has been closed on both occassions we have stayed at the hotel. The bar area is not very ambient for dining and bar menu isnt great
Michaela
30 Sep, 2018
Hove, UK
Enjoyed Most
Location. Beautiful building
Helen
21 Sep, 2018
Market Harborough, UK
Enjoyed Most
It's location which was fantastic. It would have been nice if the waitresses spoke English.
Glyn
21 Sep, 2018
Newbury, UK
Enjoyed Most
The location is fantastic on the edge of Greenwich Park.
Other Comments
Because we were travelling light (not taking any bags/cases) I telephoned beforehand to see what 'supplies' they had in the bedrooms. When we got there, there were one or two things that were not available. Also the breakfast, which was plentiful, was overcooked/hard.
Roberta
29 Sep, 2018
Romsey, Hampshire, UK
Enjoyed Most
Everything
William
28 Sep, 2018
New Malden, UK
Enjoyed Most
Location and availability of parking.
Roger
25 Sep, 2018
Haverhill, UK
Enjoyed Most
Central location for Greenwich attractions and close to DLR station
Other Comments
We were disappointed with the selection of food available on the menu. Nothing on the menu was noteworthy. In the bar my husband had a lukewarm lager and I had a coffee that was extremely weak. Disappointing as the rest of the stay was good.
Angela
25 Sep, 2018
Southampton, UK
Enjoyed Most
The whole experience was excellent . Friendly efficient staff . A clean spacious room and excellent dinner . We will definately go back .
Sandra
24 Sep, 2018
Saint Ives, UK
Enjoyed Most
Location.
Other Comments
Long wait for main course at dinner even though the restaurant was very quiet. Asked if we wanted dessert before we'd eaten main course and when the main course eventually came it was cold and looked like it had been prepared off site and brought in. I have already emailed Travelzoo to express my disappointment and had a response. However still dissatisfied and would have liked some offer of compensation. Visited previoulsy on this deal and had a great time hence why we rebooked to go again. However after this last experience it is very doubtful we would go back.
Susan
24 Sep, 2018
Lichfield, UK
Enjoyed Most
The location. Having a bath as well as shower. Friendly staff
Linda
24 Sep, 2018
Wallasey, UK
Enjoyed Most
Lovely hotel and an amazing location... Amazing value for money
Nicky
23 Sep, 2018
Newbury, UK
Enjoyed Most
Brilliant location
Hazel
23 Sep, 2018
Nottingham, UK
Enjoyed Most
Very friendly and professional staff. Warm welcome on arrival. We had a nice lunch in the Mess/Bar then walked into the park and up to the Planetarium. We returned to a bottle of Prosecco on ice, which was a nice touch. Nice dinner in the restaurant. The following day we visited the Painted Ceiling (another Travelzoo deal), Queens House (free), Maritime Museums (free) and Cutty Sark (50% off for National Trust members). All attractions are in easy reach from the hotel as it’s also in the Maritime grounds. Our room was spotless, well equipped with a large bathroom. The bed was comfortable, with nice crisp linen. We got the train to Waterloo and walked along the South Bank to London Bridge, as there’s lots to see along there, then got on the water bus from/to Greenwich pier. Wished we’d had another night.
Mary
22 Sep, 2018
Basingstoke, UK
Enjoyed Most
The location, good size room, good food, pleasant staff. Excellent value for money . Send uhlc transport throughout, very well situated.
Other Comments
Only gripe not being able to take our bottle of prosecco into dinner, as very little other time to drink it.
Anne
22 Sep, 2018
Norwich, UK
Enjoyed Most
Friendly staff, good food.
Beverley
22 Sep, 2018
Maidstone, UK
Enjoyed Most
Good food and brilliant location for enjoying Greenwich attractions
Geoffrey
22 Sep, 2018
Stourbridge, UK
Enjoyed Most
Dinner - three courses all excellent.
Other Comments
Hannah in the restaurant was welcoming, friendly and efficient, made the dining experience even better.
Ian
21 Sep, 2018
Southampton, UK
Enjoyed Most
Its location is ideal being within the historic naval campus with all its attractions and yet so close to Greenwich village shops and market and Cutty Sark and the River Thames. It couldn't be more convenient.
Other Comments
The staff in the dining room for diner were not in control of taking orders and delivery of same. Short of training?r
David
21 Sep, 2018
Birmingham, UK
Enjoyed Most
It was my birthday and a bottle of bubbly was left in our room. Such a lovely gesture thank you.
Barry
21 Sep, 2018
Lewes, UK
Enjoyed Most
Great situation, lots of attractions close by, as well as pubs and restaurants.
Other Comments
Value for money deal.
Ian
20 Sep, 2018
Much Hadham, UK
Enjoyed Most
Location, good food, friendly staff and comfortable clean rooms
Ingrid
20 Sep, 2018
Bognor Regis, UK
Enjoyed Most
very well placed hotel for Greenwich and central London with onsite parking
Barry
19 Sep, 2018
High Wycombe, UK
Enjoyed Most
View from bedroom window
AR
18 Sep, 2018
Hook, UK
Enjoyed Most
staff excellent
rita
17 Sep, 2018
Mansfield, UK
Enjoyed Most
Good location, value for money
Other Comments
Food needs to be warmer
linda
17 Sep, 2018
Leicester, UK
Enjoyed Most
The position, the friendly and helpful staff, the evening dinner and the excellent breakfast.
Other Comments
Really enjoyed our stay at this hotel and certainly hope to revisit.
Jacqueline
17 Sep, 2018
Worcester Park, UK
Enjoyed Most
Location
Lynda
17 Sep, 2018
Canvey Island, UK
Enjoyed Most
The waiter at breakfast, was wonderful. He was a real live wire, great fun and a lovely person.
Real cockney boy was a real character.
Mrs S
17 Sep, 2018
Gillingham, UK
Enjoyed Most
Location on the Greenwich World Heritage site
Other Comments
Check in is actually 3pm, not 2pm as advertised on Travelzoo
AW
15 Sep, 2018
Warwick, UK
Enjoyed Most
Reception staff willingness to assist when required.
Other Comments
Hotels location, ideal for visiting historic Grenwich.
Michael
14 Sep, 2018
Grays, UK
Enjoyed Most
Please refer to feedback in respect of September 11th.
Other Comments
We stayed for 2 nights ie September 11th and 12 th so had 2 separate bookings. Please refer to our feedback in respect of September 11th which we have already submitted to you. The quality of dinner on our 1st evening ie September 11th fell far short of even “good enough “
Nuala
14 Sep, 2018
Rochester, UK
Enjoyed Most
Friendly staff
Other Comments
Hotel decor looking rather tired
John
13 Sep, 2018
Billericay, UK
Enjoyed Most
Great Travelzoo deal. Exceptionally well placed for The Queen's House and Maritime Museum.
Other Comments
The supper was most delicious, beautifully presented and the staff were lovely.
Elizabeth
13 Sep, 2018
Thetford, UK
Enjoyed Most
The location was absolutely perfect for our trip.
Other Comments
The staff, food and service was excellent. Our only comment was that the decor is a little tired, however we would go back.
Ann
12 Sep, 2018
Fareham, UK
Enjoyed Most
The reception staff and position of the hotel were excelling
Other Comments
I have already reccomended it to 3 friends - the manager of the reception was so helpful -thank you for a wonderful time
Eileen
12 Sep, 2018
Southsea, UK
Enjoyed Most
Relaxed atmosphere and friendly helpful staff - nothing too much trouble and a prompt response to any requests.
Other Comments
Sad the hotel refused to include us on a top 20 deal ( we had pre-booked).
Very impressed Travelzoo offered to reimburse us for one dinner. Thank you.
Helen
12 Sep, 2018
Darlington, UK
Enjoyed Most
The location - central of Greenwich and the price paid through Travelzoo
Other Comments
The price we paid was good value - however, I would have been disappointed if I had paid the full price for my stay and dinner. Dinner was just about warm and music was talking/opera - no atmosphere. Bathroom floor was showing signs of wear and tear and not very clean, chain had not been flushed!! - lamp had missing bulb which was replaced when asked. Breakfast was good and staff attentive, reception staff very good. I would stay again but only with another deal as it is a very good location and good for one night.
Annette
11 Sep, 2018
Chelmsford, UK
Enjoyed Most
the food at all meal times. Other guests were very friendly.
Other Comments
all staff extremely helpful and always friendly.
margery
11 Sep, 2018
Letchworth Garden City, UK
Enjoyed Most
Excellent service and ideally placed for our trips to London
Other Comments
Very quiet location
Stephen
10 Sep, 2018
Arundel, UK
Enjoyed Most
Package deal offered was very good. Location with parking was of paramount importance. Nice outside social area. Bedrooms have beverage facilities.
Other Comments
Staff made us feel most welcome. Good package price offered.
Pamela
10 Sep, 2018
Crawley, UK
Enjoyed Most
The majority of the staff were were very welcoming and helpful. Excellent location for exploring Greenwich.
Other Comments
Breakfast was excellent but the evening meal was not as good as anticipated for an hotel of this standard. Limited choice and appeared to be frozen food reheated rather than freshly cooked. A little disappointing.
Jacqueline
10 Sep, 2018
Ashford, UK
Enjoyed Most
The Travelzoo deal.
Other Comments
Front of house staff were extremely polite, efficient and helpful throughout
Richard
10 Sep, 2018
Bournemouth, UK
Enjoyed Most
Helpfulness of staff, location.
Julie
10 Sep, 2018
Chelmsford, UK
Enjoyed Most
Location, quality of food and cleanliness of room.
Other Comments
Very friendly, polite and helpful staff.
Sheila
10 Sep, 2018
Havant, UK
Enjoyed Most
Great location-Great value for money. Excellent staff always very welcoming- especially our breakfast waiter, he has been at the hotel when we first started staying there some three years ago a Mr Parks or Parker something like that. Anyway always greatly enjoy our stay
julie
09 Sep, 2018
asford,kent, UK
Enjoyed Most
The proximity of the Maritime Museum and the Observitory
Other Comments
The staff were all very pleasant and efficient
MARY
08 Sep, 2018
Welwyn, UK
Enjoyed Most
The location and excellent value for money.
Frances
06 Sep, 2018
Tadley, UK
Enjoyed Most
The location is ideal, easy to reach from W. Sussex, food excellent and extremely courteous staff. Excellent value for money.
Other Comments
Have already passed on information to several friends as this was our second visit and was just as good as the first visit.
james
06 Sep, 2018
Horsham, UK
Enjoyed Most
Excellent service by all staff. Food was very good. Lovely location. My room was a bit 'tired' and would have preferred a better view. Work men started work right outside room at 8am which was very noisy. The hotel staff did address after a while.
tracy
06 Sep, 2018
Wickford, UK
Enjoyed Most
location was absolutely brilliant, could walk around this heritage sight with ease
Other Comments
none
Heather
06 Sep, 2018
Portsmouth, UK
Enjoyed Most
Convenient location
Other Comments
Easy to find the building but difficult to find the entrance when approaching from the vferry
Robert
05 Sep, 2018
Nottingham, UK
Enjoyed Most
Great location, pleasant staff, very comfortable,clean room and little noise at night.
Mary
05 Sep, 2018
Northampton, UK
Enjoyed Most
Helpful service. Great location
Other Comments
Really good choice and quality at breakfast
Peter
04 Sep, 2018
Banbury, UK
Enjoyed Most
Great location, enjoyable breakfast, parking available (at extra but reasonable cost)
Other Comments
Evening meal - starters and deserts good but mains a little disappointing.
John
04 Sep, 2018
Peacehaven, UK
Enjoyed Most
Location,right in the middle of Greenwich.Food and service was very good
Barbara
04 Sep, 2018
Sandhurst, UK
Enjoyed Most
Location is terrific.
A
04 Sep, 2018
NorthamptonNorthampton, UK
Enjoyed Most
Location, ease of access into London, surrounded by history and lovely buildings.
Other Comments
Decaffinated coffee would be good to add please in the bar, and served in proper cups instead of paper cups. It really did seem strange.
Ann
03 Sep, 2018
Canterbury, UK
Enjoyed Most
all staff excellent
Other Comments
great location
Peter
03 Sep, 2018
Swansea, UK
Enjoyed Most
The location and the friendly staff. The earler check in was much appreciated.
Other Comments
The food was OK but not very special.
Jeannie
03 Sep, 2018
Milton Keynes, UK
Enjoyed Most
Breakfast, especially Averton - friendly & efficient
Other Comments
Reception was a bit chaotic when we arrived and dinner service was dreadful Waitresses who had no idea what they were doing. Some people were offered 2 dinners & 2 desserts even though they had finished their meal. Much more training needed.
Deb
03 Sep, 2018
Redhill, UK
Enjoyed Most
Location, easy to walk to all the sights in Greenwich
Other Comments
Very friendly staff
KayandMike
03 Sep, 2018
Olney, UK
Enjoyed Most
It's location is unbeatable
Other Comments
Their willingness to look after our bags after we had checked out so that we could be free to enjoy our final day was so helpful
Ken
02 Sep, 2018
Whitchurch, UK
Enjoyed Most
Lovely dinner and location
Other Comments
Front desk staff excellent especially Kash.
anne
02 Sep, 2018
Letchworth, UK
Other Comments
Brilliant location and onsite parking is a real bonus.
Philip
02 Sep, 2018
Crowborough, UK
Enjoyed Most
The location was fabulous.
Convenient for all the local attractions.
Other Comments
We loved our stay at the hotel. We weren’ offered an upgrade but perhaps I should have asked. We did eventually get our drinks but they appeared as a bottle of Rose, in the room with no fridge and no glasses. We ended up bringing it home!
Susan
01 Sep, 2018
Wotton-under-Edge, UK
Enjoyed Most
Ideal location for local tourist attractiions and staff very welcoming.....
Other Comments
Food in restaurant was a little disappointing
Marcia
31 Aug, 2018
Hythe, UK
Enjoyed Most
Hotel is in a great location. Room was ok but looking a little tired. Sadly it’s let down by the restaurant.
Other Comments
Our evening meal was poor, as was the service. The cheese course was served with what tasted Branston pickle!
Chris
30 Aug, 2018
Liskeard, UK
Enjoyed Most
Excellent service
Other Comments
Nice comfortable room
alan
28 Aug, 2018
london, UK
Enjoyed Most
Location - clise to tube station and local attractions
Other Comments
Rooms small and basic. Hotel Not very well set out. Some staff did not have verygood customer service skills. Kash on repection was excellent, however.
Caroline
28 Aug, 2018
Amersham, UK
Enjoyed Most
as there was a wedding reception there . they gave us a room on the 4th floor in case of the noise which i thought was very thoughtful
terry
28 Aug, 2018
Dartford, UK
Enjoyed Most
THE FOOD WAS EXCEPTIONAL WITH LOVELY CHOICES WITHIN MEAL ALLOWANCE
Other Comments
OTHER THAN RECEPTION AT CHECK IN/OUT THE STAFF SERVICE WAS NOT GREAT AND SOMEWHAT UNFRIENDLY AT TIMES. THE ROOM ITSELF WAS VERY SMALL AND FELT DISAPPOINTED BY THIS. I DID FEEL AS THIS WAS A DEAL THAT WE WERE TUCKED OUT OF THE WAY AND ALLOCATED A ROOM WHICH NO ONE ELSE WANTED. THAT SAID WE ONLY USED IT AS A BASE AND FOR SLEEPING ANYWAY. THE BATHROOM FACILITIES WERE HOWEVER GOOD.
Vicky
28 Aug, 2018
Norwich, UK
Enjoyed Most
Food was great and the quality of service was AMAZING. We really felt taken care off...amazing staff!
Other Comments
Thank you for being insightfull, offering an umbrella andflexible with our constantly changing planns. We realy apreciate it!
Katarzyna
28 Aug, 2018
Bournemouth, UK
Enjoyed Most
It is very central to all the walks / museums and the River cruises that we wanted to do .
As it was my wifes birthday it was a very interesting place to travel too and we shall return in the near future
Other Comments
it would have been a bonus if you could book a parking place at the hotel but travelling on Citycruise was very enjoyable
David
27 Aug, 2018
Leigh-on-Sea, UK
Enjoyed Most
Excellent location.
John
27 Aug, 2018
Hyde, UK
Enjoyed Most
The hotel was comfortable, clean and in an excellent location for our visit.
Other Comments
However, our evening meal was very disappointing. We had to wait 40 minutes for our main course which was very poor quality and certainly not worth the cost. We abandoned desert as again service was not promptly forthcoming. What a pity as the rest of our time at Devonport House was very enjoyable.
Jane
27 Aug, 2018
Chichester, UK
Enjoyed Most
The location and how easy therefore it was good to get to be a tourist.
Other Comments
We had dinner in their restaurant. Food was acceptable - could be great and they have a lovely location. For example, I had Fresh Fruit Salad, which was made up of melon and more melon and a few pieces of pineapple. The water melon was frozen and then defrosted for the fruit salad. This is England in the summer - where are the strawberries, and any English fruit, etc!! Also putting the starter on a piece of slate which was large enough for the fish cake only - allowed no space to get to the food without it spilling on to the table.
Daisy
27 Aug, 2018
Kent, UK
Enjoyed Most
Everything was first class, excellent service, beautiful clean room excellent value for money
Other Comments
Fantastic loved every minute of it can't wait to go back !
Timothy
26 Aug, 2018
Farnborough, UK
Enjoyed Most
Lovely hotel in a great location.
Nicola
26 Aug, 2018
Salisbury, UK
Enjoyed Most
Great location at the foot of Greenwich Park and very close to Greenwich market and the Cutty Sark
Other Comments
Very clean and comfortable. Food and service rather average, but we were satisfied and felt it was good value for money.
Kathryn
25 Aug, 2018
Mirfield, UK
Enjoyed Most
Very friendly & warm welcome from the staff & great location.
Neil
25 Aug, 2018
Maidstone, UK
Enjoyed Most
Breakfast
Andrew
25 Aug, 2018
Duxford, UK
Enjoyed Most
Convenient location, plenty to see and do in the immediate area plus opportunities to venture further afield by river up to Westminster and Buckingham palace or by bus to Eltham Palace
Other Comments
It was a bit of a nuisance with the Travelzoo offer being for one night only so I had to make three bookings to secure our three night stay. Nevertheless it was a very good offer and well worth the effort. We would certainly go again if a similar offer came up.
A minor point re the evening meal; the menu barely varied and it would have been nice to see a bit more variation (no doubt not something you can do much about). However the food we had was for the most part very good.
David
24 Aug, 2018
Stafford, UK
Enjoyed Most
Locality
Helpfulness of staff
Elizabeth
24 Aug, 2018
Coventry, UK
Enjoyed Most
The hotel itself and its location
Other Comments
The food was poor in the restaurant, it seemed all bought in and just put together. Breakfast staff noisy.
Mrs S
24 Aug, 2018
Aylesbury, UK
Enjoyed Most
Location good, easy to drive to.
Rooms comfortable and reasonably equipped.
Other Comments
Rushed meal times. Breakfast a bit chaotic, no butter, sausages not cooked enough.
Lack of staff at certain times and then too many at other times.
Ernest
23 Aug, 2018
Saint Leonards-on-sea, UK
Enjoyed Most
The location is good, the staff who seemed under a great deal of pressure obviously were doing their best in trying circumstances, my starter was very good, and the setting is beautiful.
Other Comments
It was a birthday celebration but the evening dinner was extremely disappointing. Because of another function in the hotel the dining room was manned by agency staff with no senior managers around. Our waiter did not speak English well so forgot to order my husband's main course (he was the 'birthday boy'!) At first the omission wasn't noticed so I sat in front of my meal for over 15 minutes letting it go cold whilst we waited for the other meal to arrive. Finally I approached the agency restaurant member of staff who appeared to be 'in charge' and we then awaited the missing dinner. I finally gave up on my main course (which was a 'school dinnerish' stew masquerading as beef bourguignon) and watched my husband work his way through his main course. Our plates remained uncollected and we weren't offered a desserts menu so after another long wait we finally left the restaurant - personally still feeling pretty hungry and very upset that the 'treat' had been so disastrous.
I did try to speak to a manager at the midway point and a very pleasant gentleman eventually arrived, explained that he was the restaurant manager but had been called away to the other function and was apologetic. However that didn't compensate for no proper evening meal.
I spoke to the hotel manager in the morning who was equally apologetic but said he couldn't do anything because it was a travel zoo voucher but did offer us a free meal if we were visiting the hotel again.
All in all, it totally spoilt a special evening for us.
Mrs M
23 Aug, 2018
Letchworth Garden City, UK
Enjoyed Most
Superb location and value for money
Other Comments
Staff were OK but really need training in the aspects that turn and enjoyable stay into a superb one
JANE
22 Aug, 2018
Lydney, UK
Enjoyed Most
Friendly staff made to feel very welcome..
Other Comments
Quality of the food was excellent ..
Ian
13 Aug, 2018
Herne Bay, UK
Enjoyed Most
Staff really friendly, good food.
Other Comments
I stayed In room 306 which was comfortable and clean but the bathroom was dated and needs a deep clean.
Vincent
13 Aug, 2018
Petersfield, UK
Enjoyed Most
We were happy with the room apart from the empty tissue dispenser,
Other Comments
My documentation from Travelzoo said that check in was from 2pm. This was not the case, Reception said that check in was at 3pm & that they had made you aware several times & it was not their fault. They were quite vocal & rude about it too,Compared to many previous stays here standards have definitely dropped. The breakfast was very poor & the coffee from the machine in the dining room was un drinkable.
christine
07 May, 2019
Wakefield, UK
Enjoyed Most
Very helpful staff at reception. Quiet and peaceful in hotel and surrounding local area.
Abi
07 May, 2019
Coneyhurst, UK
Other Comments
Great location. Rooms a little tired but clean & great shower. Breakfast room quite small & busy so not easy to find a table but good choice of food
Deborah
07 May, 2019
WarwickWarwick, UK
Enjoyed Most
We were given a nice quiet room (I did phone ahead to ask for this). Vey convenient location and pleasant staff. Good breakfast with lots of fruit on offer. Good powerful shower with no shortage of hot water.
Other Comments
Could do with a better tea and coffee machine - too many people trying to use it at the same time and the drinks were not hot enough.
Stephanie
07 May, 2019
Birmingham, UK
Enjoyed Most
Breakfast
Alison
07 May, 2019
Southampton, UK
Enjoyed Most
No
Other Comments
Very poor quality of hotel, De Vere needs to spend some money on it, unable to get a seat at breakfast, tried 3 times all to no avail.
Really should not have booked as you only get what you pay for. Having said that I have paid a similar price for a far superior hotel and experience
William
07 May, 2019
Yarm, UK
Enjoyed Most
the location,very comfortable beds
KAREN
06 May, 2019
wajefield, UK
Enjoyed Most
The location
KAREN
06 May, 2019
wajefield, UK
Enjoyed Most
Fantastic location and superb value for money. Will definitely stay again when we visit london next
Christianne
06 May, 2019
Lydney, UK
Other Comments
Bar was closed so couldn’t get meals or drinks
Catherine
06 May, 2019
Dunstable Beds, UK
Enjoyed Most
Location and ease of access to Greenwich and the naval history
Other Comments
Overall the stay was great and great value for money and the service very good. We would stay again but ask for a different room We were in room 411, which was rather small, did not have a luggage rack but more importantly was so hot that it was difficult to sleep. We opened the window as far as we could but it was a restricted opening. We used a fan but it was still unbelievably stuffy and hot in the room. This is at the beginning of May on a cold windy day. It would be helpful if the ventilation could be resolved
Bruce
05 May, 2019
HarrogateHarrogate, UK
Other Comments
GreT ok e from which to. Is it planetarium, Royal observatory and. Utter dark.
Aileen
05 May, 2019
Fleet, UK
Enjoyed Most
The location it was close to all the places of interest in Greenwich
Janet
04 May, 2019
Cheltenham, UK
Other Comments
The colourful member of staff who is employed in the breakfast room is marvellous !
Roy
04 May, 2019
Plymouth, UK
Enjoyed Most
Being in Greenwich. Hotel was mediocre
Other Comments
Breakfast was very good
angela
03 May, 2019
Ashford, UK
Enjoyed Most
Location
Dennis
02 May, 2019
Colchester, UK
Enjoyed Most
Location
Rosalyn
01 May, 2019
PyrfordWoking, UK
Enjoyed Most
Value and staff polite/helpful
Other Comments
Refurbishment needed to rooms. Shower head leaking badly, noisy from outside fans unable to sleep with window open, carpet in room grubby. However good value at £79 a night.
Frederick
01 May, 2019
Gloucester, UK
Enjoyed Most
The opportunity to explore Greenwich. Bus service very good to other parts of London. Surrounded by good restaurants, all within walking distance.
Rosemary
01 May, 2019
Nr Wareham, UK
Enjoyed Most
Its great location at the heart of Greenwich. Comfortable room. Good breakfast.
Rosemary
30 Apr, 2019
Tadley, UK
Enjoyed Most
The staff were very friendly.
Other Comments
They need to sort out the coffee in the breakfast room. But that aside it's very good value for money.
Karen
27 Apr, 2019
Loughborough, UK
Enjoyed Most
Very good value for money and a very clean hotel.
Hazel
27 Apr, 2019
Redhill, UK
Enjoyed Most
Breakfast
Other Comments
Room 310 could have been cleaner, small tv, room for a fridge, another chair would be good with coffee table, room was noisy because close to air conditioning units outside, radiator and air extractor in bathroom very very dusty, bathmat had mould on it and had to be replaced, Windows only opened a little had to use fan - not good for sleep because of noise of fan. Rooms need an update.
russell
25 Apr, 2019
Royston, UK
Enjoyed Most
Quietly tucked away, but 5min walk to Curry sark, 2 min walk to Greenwich eateries. Lovely, helpful , professional staff that no request was too much trouble. Hotel comes with ample parking.
Other Comments
Would thoroughly recommend this hotel. 2 mins walk away have Greenwich park and Cutty sark Thames river bus stop that is a glorious 40min trip to Westminster all for under £7 each! Who needs the tube!
Karen
24 Apr, 2019
Stafford, UK
Enjoyed Most
Clean and tidy environment with fresh and exceptionally clean bed linen and towels
Other Comments
Friendly and welcoming staff. Breakfast was excellent quality.
Ena
21 Apr, 2019
Waterlooville, UK
Enjoyed Most
The location has to be top of the list , then value for money. To stay in such an iconic building makes o e feel very special indeed.
Barbara
21 Apr, 2019
Canvey Island, UK
Enjoyed Most
Quiet room away from the main traffic.
Buffet breakfast was of excellent quality and choice.
Other Comments
It was a shame that the sparkling wine was like warm by the time we arrived. Didn’t know it would be kept in ice bucket in the room. We would have preferred red wine in any case.
Atsuko
21 Apr, 2019
Wakefield, UK
Other Comments
Excellent location in Greenwich, just a few minutes walk from so many attractions, but surrounded by peaceful gardens. A real find!
Joanna
21 Apr, 2019
Wimborne, UK
Enjoyed Most
Breakfast
Other Comments
The room was nice and clean , the bathroom very nice x
Marguerita
21 Apr, 2019
Wigston, UK
Enjoyed Most
Great location for Maritime London. The staff were very helpful and accommodating
Peter
21 Apr, 2019
HorshamHorsham, UK
Enjoyed Most
Comfortable accommodation and excellent location.
Claire
21 Apr, 2019
High Peak, UK
Enjoyed Most
Very near to Greenwich Observatory and Cutty Sark. Enjoyed welcoming bottle of fizz.
Other Comments
Staff in hotel very welcoming and friendly but room not up to standard, bathroom very tatty and needs to be updated. Bedroom as clean as it could be as carpet, blind and furniture well used. Breakfast was a bit of a free for all and coffee machine did not seem to working properly. It is a shame as hotel in lovely location but does need some work.
K
21 Apr, 2019
Wymondham, UK
Enjoyed Most
Location, staff
Jan
21 Apr, 2019
Swindon, UK
Enjoyed Most
Great location and very friendly and helpful staff
James
21 Apr, 2019
Hayling Island, UK
Enjoyed Most
Right in the heart of Greenwich
Other Comments
Lived hotel and position. Although breakfast needs sorting out. It is serve your self and not enough to good is replenish in a timely manner
dj
19 Apr, 2019
Derby, UK
Enjoyed Most
friendly staff
Other Comments
great location
Barry
19 Apr, 2019
Nottingham, UK
Enjoyed Most
Close to everything
Carole
19 Apr, 2019
Buckhurst Hill, UK
Other Comments
The hotel is so convenient to visit all the interesting sites, and restaurants.
Evelyn
19 Apr, 2019
Whitstable, UK
Enjoyed Most
Bed and location
Derek
19 Apr, 2019
Folkestone, UK
Enjoyed Most
Central position.
Other Comments
Staff were not very friendly and breakfast was disappointing.
Jennifer
17 Apr, 2019
Uckfield, UK
Enjoyed Most
The ambience of the hotel, quiet and calm.
The staff were very polite helpful and pleasant
Other Comments
Great location for touring around Greenwich but still very easy to get to other parts of London
David
17 Apr, 2019
Ivybridge, UK
Enjoyed Most
Quiet,friendly,great location and value
James
17 Apr, 2019
Leamington Spa, UK
Other Comments
It’s position is fantastic.
Margaret
17 Apr, 2019
Lee-on-the-SolentGosport, UK
Enjoyed Most
Clean and comfortable room, very good breakfast, helpful and pleasant staff.
Other Comments
Very good value for money, lovely location with plenty to do nearby.
Janice
16 Apr, 2019
Cowes, UK
Enjoyed Most
Location
Other Comments
Very professional and friendly staff. Great breakfast.
Aisah
16 Apr, 2019
Nottingham, UK
Enjoyed Most
Everything
Other Comments
Great breakfast
keeley
16 Apr, 2019
London, UK
Enjoyed Most
location
Other Comments
Clean simple hotel inside, with all the basic amenities catered for. Great exterior and location. The deals make it great value for money
Peter
16 Apr, 2019
Hungerford, UK
Enjoyed Most
Good location and it was lovely to see a bottle of prosecco in the room,thank you
Other Comments
Will be nice to have a small fridge in the room
sarah franchette
16 Apr, 2019
Canterbury, UK
Other Comments
This is a lovely hotel in a great lication. The room was ver spacious overlooking a nice courtyard and was very restful and quiet. I would definitely come back and explore more of Greenwich.
Lynne
16 Apr, 2019
Southsea, UK
Enjoyed Most
Closeness to everything
Other Comments
There was a function on in the evening with a loud disco. We were on 1st floor and hadn’t been told about it. Couldn’t sleep until it finished at midnight. We did phone reception but was told hotel was full so couldn’t move ( which we wouldn’t have done at 11.00pm. Our car parking fee was refunded
Trevor
15 Apr, 2019
Christchurch, UK
Enjoyed Most
The location and the breakfast. The rooms are quite warm so we won't stay in the summer.
Other Comments
Closing the bar at 10 p.m. even on a Friday/Saturday is not great...we went out instead. It would also have been better if our room hadn't been above a very noisy party...it seems strange that this could go on until midnight but the bar for residents was closed at 10!
Linda
15 Apr, 2019
Nottingham, UK
Enjoyed Most
The location is absolutely wonderful. In the heart of the UNESCO world heritage site and a short walk from all the great buildings and some pretty decent pubs and restaurants.,
Other Comments
Our room came with a large bathroom set up for the disabled. So, lots of space. but both rooms were a bit tatty, especially the bathroom tiles around the bath where were yellow/brown in places. So, clean but a bit worn in places. Hence only 3 stars. The staff were all great though - young and enthusiastic, and very helpful especially when your satnav wants to direct you through a clearly "closed to cars" Greenwich Park on a weekday!Parking at the hotel £10 per day) was very good value for money. The breakfasts were also good - excellent breads.
Roger
15 Apr, 2019
Hove, UK
Enjoyed Most
The location is perfect for exploring thecar a
Other Comments
The only complaint is the breakfast. Scrambled eggs were cold and there was only cheese to eat or jam with the bread as I am vegetariaN. Was advertised as a continental breakfast but hardly any choice.
SUE
14 Apr, 2019
Haywards Heath, UK
Enjoyed Most
Central location. Five minutes from Cutty Sark and the Royal Observatory. With various other museums close by.
Other Comments
Very good breakfast and helpful staff.
Janet
14 Apr, 2019
Swindon, UK
Enjoyed Most
Fantastic location good breakfast
Other Comments
Room a little tired but considering what we paid very pleased with whole experience
susan
14 Apr, 2019
Oxford, UK
Enjoyed Most
Easy to find. Staff were very friendly and helpful. Room was spacious as was bathroom. Hotel was extremely near all the tourist attractions which were easy to walk to.
Other Comments
We chose to go by river bus from Westminster to Greenwich which added to the enjoyment of our trip. It was very straightforward to reach the hotel from the pier.
Linda
14 Apr, 2019
Chinnor, UK
Enjoyed Most
Location
Other Comments
Dated rooms and kept up most of the night by a loud party underneath our room until midnight
Gianna
14 Apr, 2019
London, UK
Enjoyed Most
Location
Other Comments
Poor breakfast,
Clifford
14 Apr, 2019
Peterborough, UK
Enjoyed Most
In a good position for all the Greenwich sights.
Other Comments
The room was noisy due to a continuous noise from a generator.
Thomas
13 Apr, 2019
Solihull, UK
Enjoyed Most
Perfect location for exploring Greenwich
Lynne
12 Apr, 2019
Worksop, UK
Enjoyed Most
Location
Other Comments
Spacious room, good location, staff helpful and breakfast was good
Christine
11 Apr, 2019
Lightwater, UK
Other Comments
ZOO PAPERWORK ADVISED CHECK IN AT 2PM...WE ARRIVED AT 225PM,,,ROOM NOT READY! BUT APPARENTLY CHECK IN IS 3PM!? ROOMS TIRED & NOT CLEANED PROPERLY! BREAKFAST DISORGANISED & NO STAFF TO ASSIST! ROOM TOO SMALL TO COPE
SALLIE
11 Apr, 2019
Aylesbury, UK
Enjoyed Most
Perfect location
Other Comments
Great to have parking on site
Monica
10 Apr, 2019
High Wycombe, UK
Enjoyed Most
Courteous staff, comfortable beds, spotlessly clean and spacious rooms
Other Comments
Great pity there are nolonger cooked breakfasts
Shan
10 Apr, 2019
Wallingford, UK
Enjoyed Most
Location very cen
Other Comments
Teal but quiet. Very clean. Reasonable price for parking
Judith
10 Apr, 2019
GloucesterApperley, UK
Enjoyed Most
Location and room
Glenis
10 Apr, 2019
Wigston, UK
Enjoyed Most
The location was very central.
Other Comments
Staff were very attentive and fixed two light bulbs for us - the sort of thing that is usually ignored.
Pat
10 Apr, 2019
Stroud, UK
Enjoyed Most
Perfect for exploring Greenwich. Staff very friendly and helpful.
Other Comments
De Vere Devonport House blended into old building nicely. Liked seeing original bits.
Linda Jane
09 Apr, 2019
Tewkesbury, UK
Enjoyed Most
Great location + smart & clean :)
Kevin
09 Apr, 2019
GOSPORT, UK
Enjoyed Most
Location couldn't have been better
Other Comments
We were initially given an accessible room. The bathroom really needed updating and cleaning. Walls were chilled where they'd wedged in the bedside cabinets. Some carpets especially at doors were fraying. Noisy wedding disco till midnight - could have been warned. Removed to a room on the top floor which was much better and suitable for us.
Bryan
09 Apr, 2019
Abingdon, UK
Enjoyed Most
location
Other Comments
rooms need updating
Andrew
08 Apr, 2019
Caerphilly, UK
Other Comments
Cleanliness of bathroom. Stained and cracked floor and wall tiles
Carole
08 Apr, 2019
Wokingham, UK
Enjoyed Most
Location and value of the offer
Mark
08 Apr, 2019
Saint Ives, UK
Other Comments
No bar to have a drink and relax.
No dining facilities.
Changed check in till 3 pm.
Limited bathroom toiletries.
I noted all these changes as i've stayed there several times before.
A. W
08 Apr, 2019
Ashford, UK
Enjoyed Most
the location
Other Comments
rooms a little bit dated and breakfast was poor (lack of food) but great location
robert
08 Apr, 2019
Weston-super-Mare, UK
Enjoyed Most
It's location.
Other Comments
Bathrooms could do with an overhaul, give the appearance of looking grubby.
DEBBIE
08 Apr, 2019
Addlestone, UK
Enjoyed Most
Ease to get into london. By the river
Gail
08 Apr, 2019
Bognor Regis, UK
Enjoyed Most
Nice room and good location
Other Comments
Dining room staff worked hard but could not keep up with breakfast demands leaving people with a poor view of service but not the fault of the staff
Mr John
07 Apr, 2019
Nottingham, UK
Enjoyed Most
Excellent location, quiet room.
Other Comments
Lovely location but the hotel felt a bit tired and in need of some tlc. There weren’t enough staff in the breakfast area to accommodate the large number of people with a travel zoo voucher or they weren’t very organised. It’s a great venue and in a brilliant area so it needs to up its game if it’s to survive
Sue
07 Apr, 2019
Freeland, UK
Other Comments
The bar was closed whilst we were there. Disappointing.
Vivien
07 Apr, 2019
Chepstow, UK
Enjoyed Most
Very central to resturants,river and park.
Other Comments
Would be nice to have a bisciit with tea &coffee in the room. Breakfast bit manic only two staff trying to do their best maybe because it was Saturday.
Ruth
07 Apr, 2019
Worthing, UK
Other Comments
The beds were not very comfortable. Did not get a very good night
Jenny
07 Apr, 2019
Waltham Cross, UK
Other Comments
Hotel is looking Tired No option to eat in the hotel unlike the last time we visited two years ago.
susan
07 Apr, 2019
Fairford, UK
Enjoyed Most
Easy to park car and so central to all the locations
Pearl
06 Apr, 2019
Bury Saint Edmunds, UK
Enjoyed Most
The location is perfect for visiting Maritime Greenwich. The breakfast was also very good.
Other Comments
Adjacent to the Maritime museum which is well worth a visit.
Raymond
05 Apr, 2019
Basingstoke, UK
Enjoyed Most
Position
Other Comments
Staff very good
M A
04 Apr, 2019
Gosport, UK
Enjoyed Most
The location
Other Comments
Very helpful staff
David
04 Apr, 2019
Tarporley, UK
Enjoyed Most
Location
Helen
04 Apr, 2019
Hereford, UK
Enjoyed Most
Great service with all staff smiling throughout.
Other Comments
Loads of parking, great location and the breakfast was fresh, hot and plentiful.
Daniel
03 Apr, 2019
Manchester, UK
Enjoyed Most
Central position close to all places of interest and transport links
Anthony
03 Apr, 2019
Christchurch, UK
Enjoyed Most
Ease of access to Greenwich and the chance to stay in such a beautiful building.
David
03 Apr, 2019
Marlborough, UK
Enjoyed Most
Location.
julie
03 Apr, 2019
Newark, UK
Enjoyed Most
Staff were lovely and we were able to check out at 12 instead of 11 after losing out an hr with clock change
Other Comments
Old fashioned ++ decor and rusting shower parts. Needs an update
Joanne
02 Apr, 2019
Lancaster, UK
Enjoyed Most
Best part was the weather. However, would not recommend unless significant cleaning and hygiene improvements are made. Will give it a miss until the latter is fulfilled. Pity, previous stay was very good.
Other Comments
Stayed 4 consecutive nights [2 Travelzoo Bookings]. Bed sheets not changed on 3/4th night, unlike previous stay last November. Carpets and Lamp shades were very grubby and somewhat dusty / dirty. Similarly, bathroom tiles needed a clean. Shower and Bath facilities were good with decent water pressure/temperature. But overall disappointed that rooms were not as clean as they were on previous stay, which detracted from the feeling of comfort. Desk and Breakfast staff were overall, good. However, Hotel requires a good spring cleaning effort as Lift interiors also appear dirty and in need of a really effective dose of elbow grease on dusting, grime and carpets.
Angela
02 Apr, 2019
Porthcawl, UK
Enjoyed Most
Perfect stay for a wedding
Diana
01 Apr, 2019
Sheffield, UK
Other Comments
Our rooms were in the eves of the property and they very hot and at the rear of the property and there was a constant generator noise from outside which was very annoying including overnight. Overall our stay was ok but the general cleanliness could be well inproved very dusty and the hotel needs refurbishing wonderful old building such a shame it’s not looked after enough !
Judith
01 Apr, 2019
Daventry, UK
Enjoyed Most
Location
Other Comments
Got a good deal on travel zoo but our double room on the second floor was tired and also needed a deep clean. (Marks on woodwork and curtains, carpet sticky in places) Dining chairs in the breakfast room were also really grubby, but the breakfast itself was good and the staff friendly and helpful.
sarah summers
01 Apr, 2019
Swindon, UK
Enjoyed Most
The location was amazing, rooms were good size but could do with some decorating and staff were very friendly and helpful
Patricia
01 Apr, 2019
Guildford, UK
Enjoyed Most
Location and accommodation
Sophie
31 Mar, 2019
Huntingdon, UK
Enjoyed Most
Great breakfast and a comfortable night's sleep for the money!!
Clare
31 Mar, 2019
Eastbourne, UK
Enjoyed Most
Location for Greenwich and the car parking that’s available.
Other Comments
The hotel is looking very old inside. Breakfast has been downgraded. The quality of food, tea and coffee was poor. Tables in the dining room were dirty.
Facilities in the bedroom were poor. Toiletries were poor quality.
4th time we’ve booked here but never again.
Siobhan
30 Mar, 2019
Hassocks, UK
Enjoyed Most
Location, parking friendly staff, nice room
Other Comments
Large bathroom good shower
John
30 Mar, 2019
Ipswich, UK
Enjoyed Most
Very well located.
John David
30 Mar, 2019
Chester, UK
Enjoyed Most
Excellent location in Greenwich
Other Comments
Bathroom a bit tired but clean
Julien
24 Feb, 2019
Redhill, UK
Enjoyed Most
The location is ideal to explore all the Greenwich sites of interest.
Other Comments
This is not a hotel rather a elegant B&B. Although breakfast (continental) is served there is then no catering service for the rest of the day, no Lunch, no Dinner and no bar service, Their website mentions an "Ideal Cafe" but this is actually a glorified cupboard behind the reception desk selling bottled water and drinks, biscuits etc. Our complimentary bottle of Proseco arrived at about 2.00p.m and was therefore room warm when we wanted to drink it at 6.00. There was no ice available!
The room maintenance is also somewhat lacking. the three light bulbs in our room were all broken when we arrived
Don
30 Mar, 2019
Old Alresford, UK
Enjoyed Most
Location
Anne
30 Mar, 2019
Hindhead, UK
Enjoyed Most
Great location. Just ideal for everything Greenwich.
Other Comments
Really great breakfast and overall lovely stay.
David
30 Mar, 2019
Chester, UK
Enjoyed Most
Location excellent & breakfast very good.
Other Comments
Room was comfortable and a good size, tea/coffee making facilities excellent. Only negative is that the room/bathroom looks a little tired.
Lynn
28 Mar, 2019
Woking, UK
Enjoyed Most
Location
Other Comments
The whole experience was great in a very understated way, and the staff genuinely care about your enquiries which makes you feel impossible to them.
Marcia
27 Mar, 2019
Exmouth, UK
Enjoyed Most
The location for our visit to Cutty Sark, Museum and Observatory
Jacqueline
27 Mar, 2019
Poole, UK
Enjoyed Most
great location in a lovely and interesting area. Comfortable room and good breakfast
Dilys
27 Mar, 2019
Blandford Forum, UK
Enjoyed Most
Convenient to what we wanted to see in Greenwich. Pleasant, helpful staff, comfortable clean rooms and bed..... good choice at breakfast, would definitely stay again
suzanne
27 Mar, 2019
Market Drayton, UK
Enjoyed Most
The location
Other Comments
Excellent courteous and helpful staff
Christine
26 Mar, 2019
Poole, UK
Enjoyed Most
Location
Other Comments
A great stay
Julie
26 Mar, 2019
Walsall, UK
Enjoyed Most
Size of room - big.
Bath as well as shower.
Value for money - lovely breakfast included.
Other Comments
Tea & ciffeye facilities in room fab - would have been nice if a few Biscuits provided.
JANE
25 Mar, 2019
Taunton, UK
Enjoyed Most
Location.
Other Comments
The breakdast was extremely disappointing. It was like faulty towers! Everytume you trued to get something nothing was left ie water, cheese, bread, juices, teaspoons, ham, coffee. One member of staff couldnt even smile it was like she didnt want to be there and everything was an effort! The manager was like a spring coil and kept sayjng thank you very much! It wasnt overally busy either! When did get some apple juice it was like water! Coffee and tea machine not working! Room wasnt great either stuck in the attic with very low headroom and had to walk miles just to the room facing car park!!
Mr & Mrs M J
25 Mar, 2019
Blackburn, UK
Enjoyed Most
Parking good - Breakfast good - Staff helpful - Location lovely
Diane
25 Mar, 2019
NORWICH, UK
Enjoyed Most
Excellent value for money
William
24 Mar, 2019
Bishop's Stortford, UK
Enjoyed Most
Staff very friendly and helpful. The guy in the restaurant was brilliantly. An asset to the company
Jill
24 Mar, 2019
Dorset, UK
Enjoyed Most
Staff were very friendly and helpful. We arrived early not expecting to check in but just leave to our bags and the receptionist spent time finding us a room that was ready and we were booked in early.
Other Comments
Hotel has excellent bus service nearby to catch a 188 bus into Russel Square handy coming home late at night from the Theatre.DLR and river boat connections into central London. No problems with the buffet breakfast, choice of scrambled eggs and bacon, plenty of fruit and bread products. Good Value for Money, nice location.
Rosemary
24 Mar, 2019
Lincoln, UK
Enjoyed Most
Location
Chris
12 Feb, 2019
Bury Saint Edmunds, UK
Enjoyed Most
Location
Other Comments
Need to improve the breakfast.
MR M CROOK
12 Feb, 2019
Fleet, UK
Other Comments
Have stayed at the De Here quite a few times over a long period. Was only disappointed with the declining breakfast experience- on arrival each morning is was difficult to find a table that had been cleared, they ran out of Kelloggs and marmalade and the do it yourself coffee and tea sometimes lacked enough hot water. There appeared to be a lack of staff to help the breakfast period run smoothly. Like the location of the hotel- it serves our needs so well. The cleaning staff and reception are very helpful.
Keith
23 Mar, 2019
Droitwich, UK
Enjoyed Most
Location was very good and parking was easy nice staff and nice food and very clean.
Carole
22 Mar, 2019
Heywood Lancashire, UK
Enjoyed Most
Location
ALAN
21 Mar, 2019
Battle, UK
Enjoyed Most
The location was ideal (for visiting the Maritime Museum, Royal Observatory, Cutty Sark etc) and the quality of the room was good
Other Comments
Almost everything about the De Vere Devonport House was excellent, except that our key cards failed to work after a couple of uses, the building has no cafe/ place to buy a fresh tea or coffee and there is little ambience or atmosphere; it was a bit like a Travel Lodge.
Bernadine
21 Mar, 2019
Richmond, UK
Enjoyed Most
It is located in a very central position in Greenwich which made it ideal for visiting The Royal Observatory and the park. We also visited nearby Eltham Palace.
Other Comments
We were greeted on arrival with a friendly receptionist and given all the relevant information we needed during our stay. The free bottle of Prosecco was most welcome
Brian
21 Mar, 2019
Alford, UK
Enjoyed Most
Location and pleasant hotel
Irene
20 Mar, 2019
Harrogate, Italy
Enjoyed Most
Location
Other Comments
State of the bathroom, dirty walls, hole in towel, dirty stained carpet in room, make up?? on curtain
Martin
19 Mar, 2019
Dunstable, UK
Enjoyed Most
Lovely building with history. Central for Greenwich, and great customer care.
Carol
19 Mar, 2019
Hitchin, UK
Enjoyed Most
Location and parking
andrew
18 Mar, 2019
Hove, UK
Enjoyed Most
Location
Other Comments
Lovely staff, comfortable bed, convenient to public transport
I
17 Mar, 2019
OrpingtonOrpington, UK
Enjoyed Most
Nice staff warm clean nice rooms
Jackie
17 Mar, 2019
Portsmouth, UK
Other Comments
Breakfast was disorganised, drinks machine not working and 2 jugs empty. Rooms were dusty.
albert
16 Mar, 2019
Winchester, UK
Enjoyed Most
The hotel was very conveniently placed near to Greenwich park with the Observatory to visit and also the museum. The park was beautiful with a very fine selection of Spring flowers and a particularly excellent variety of Camellias all in bloom. There were plenty of places to eat and we went to the local theatre in the evening. We had a pleasant room on the top floor of the hotel which was clean and had a kettle so we could make tea or coffee. We were able to catch up on the latest BREXIT news on the Television. We were also given a complementary bottle of bubbly which went down well. Breakfast in the morning was very adequate and all hotel staff were friendly and helpful. It was a very enjoyable break and we plan to do more like this if Travel Zoo can come up with other places as good.
Other Comments
Excellent
Maureen
16 Mar, 2019
Chelmsford, UK
Enjoyed Most
Position. Central but very quiet. (first floor room overlooking the mausoleum and next door to the Maritime Museum
Other Comments
Breakfast described as Continental but in fact there was bacon and scrambled eggs as well as cereals, yoghurt, cold meat.
Anne
14 Mar, 2019
Bury Saint Edmunds, UK
Enjoyed Most
Good location
Jennifer
14 Mar, 2019
Woking, UK
Other Comments
Shame they find it necessary to use powdered egg as opposed to real eggs when scrambled egg is the only egg option. It's always bland and tasteless I couldn't eat it. Eggs are cheap to buy and easy to keep warm so why not use the real thing ? Buffet not kept topped up so if you are late down there is little left
ERIC
13 Mar, 2019
Cheltenham, UK
Enjoyed Most
Close proximity to all sites walking, transport links and river bus. Hotel Rooms spotless. Staff professional and friendly.
Other Comments
Hotel bar was closed by 21:30, however lots of local pubs/cafes close by.
Patricia
13 Mar, 2019
Saltburn-by-the-Sea, UK
Enjoyed Most
the location is great and the hotel is just a few frills but classic
Nichola
12 Mar, 2019
HullOttringham, UK
Enjoyed Most
So near all the attractions we wanted to visit,
fizz ready and chilled in our room breakfast superb staff lovely.
Jan
10 Mar, 2019
Hove, UK
Other Comments
One bedside light didn't work and the en suite was looking a bit tired.
Graham
09 Mar, 2019
Gosport, UK
Enjoyed Most
The location
Kizzy
09 Mar, 2019
Birmingham, UK
Enjoyed Most
Local attractions/ amenities. Easy travel to central London. Breakfast. Helpful Reception staff. Tranquility.
Other Comments
We enjoyed our stay at this hotel.
Duncan
09 Mar, 2019
Bedford, UK
Enjoyed Most
Location. Parking good
Jane
06 Mar, 2019
Whitstable, UK
Enjoyed Most
Convenient for the area.
Kath
06 Mar, 2019
Ilkley, UK
Enjoyed Most
Great location
Other Comments
Comfortable beds
Peter
05 Mar, 2019
Droitwich, UK
Enjoyed Most
Location, breakfast, parking and ease of reserving/paying, free Prosecco
Other Comments
Especially good when deals available!
M L
05 Mar, 2019
Torquay, UK
Enjoyed Most
Welcoming staff and atmosphere. Excellent position.
Other Comments
The continental breakfast was very adequate, with lovely fresh bread.
hilary
05 Mar, 2019
Eastleigh, UK
Other Comments
Invest in better pillows
bettina
05 Mar, 2019
CARDIFF, UK
Enjoyed Most
Location
Juliet
05 Mar, 2019
Bedford, UK
Enjoyed Most
Location
Kevin
04 Mar, 2019
Ruskington, UK
Enjoyed Most
Stayed many times, hotel has car parking charged at £10/24 hours. Staff are always pleasant and efficient
Other Comments
Disappointed with the breakfast for the first time. Inadequate number of staff in the kitchen and in the breakfast room. The staff were working very hard to try and cope with the high number of guests but it was impossible. Suggest there have been some management decisions here. End result was food was not available, especially for a cooked breakfast and the sole waiter was run off his feet.
S
04 Mar, 2019
Pershore, UK
Other Comments
Shame the bar was closed!!
janet
03 Mar, 2019
Dartford, UK
Enjoyed Most
location and value
Lyn
03 Mar, 2019
Canterbury, UK
Enjoyed Most
Good size bedrooms in a very good location
Other Comments
Disappointed that there was no bar and no full English breakfast
david
03 Mar, 2019
Hastings, UK
Enjoyed Most
Location
Zubeida
02 Mar, 2019
Tonbridge, UK
Enjoyed Most
Lovely big twin room , comfy beds , just a nice place to stay , staff helpful, so near everything.
Margaret
01 Mar, 2019
Peterborough, UK
Enjoyed Most
Location
Lisa
28 Feb, 2019
Doncaster, UK
Enjoyed Most
Good shower comfortable bed good breakfast
Other Comments
Coffee machine water not hot enough toasters slow too small for uncut bread once sliced
Andy
28 Feb, 2019
Ferndown, UK
Enjoyed Most
Location and parking
Other Comments
Used to be a lovely hotel now run as a poor version of a budget. Very tired rooms - some areas not clean (in our room towels and curtains). No bar. Breakfast appalling - not refreshed often enough, cold “hot” water.
alexandra
27 Feb, 2019
Lifton, UK
Enjoyed Most
The excellent location. Easy for my husband to walk to the various attractions
Francesca
26 Feb, 2019
Guildford, UK
Enjoyed Most
No
Other Comments
Access to car park very difficult to locate, bedroom decor tatty, bed linen, pillows, duvet etc, cheap and synthetic. Room very stuffy with no air conditioning, breakfast offer appalling.
Nigel
25 Feb, 2019
Ellesmere Port, UK
Enjoyed Most
Location
CLIVE
25 Feb, 2019
Bridestowe, UK
Other Comments
Brilliant location. Friendly staff. A very enjoyable stay, thank you.
Alison
24 Feb, 2019
Bracknell, UK
Enjoyed Most
Location
david
24 Feb, 2019
Reading, UK
Enjoyed Most
Very comfortable hotel in a wonderful area of London
Other Comments
The breakfast was described as continental, but there were cooked options available, plus a variety of breads, cheese, cold meats and fruit.
Pamela
24 Feb, 2019
Norwich, UK
Enjoyed Most
Nice rooms atmosphere etc Staff friendly and helpful. See some comments below though!
Other Comments
Serious question about the keycards used to get into lift, corridors rooms etc. Very unreliable. Three different lots of people struggled for 5 mins to get into lift using cards. I struggled each time i went into hotel and into room. These must be sorted and improved!! If it occurs on another visit I would not go back.
Breakfasts nice but 'continental' with possibility of bacon rolls and scrambled egg. I asked why no cooked breakfast and was told they want to offer healthy ones. I only eat cooked breakfasts in hotels and strongly object to hotels telling what I must eat. LET PEOPLE DECIDE for themselves. No evening restaurant - why not?
Philip
24 Feb, 2019
Borth, UK
Enjoyed Most
Great location
Other Comments
The breakfast was basic - but OK
Jane
24 Feb, 2019
Folkestone, Kent, UK
Enjoyed Most
Position in Greenwich
Janet
24 Feb, 2019
Hildenborough, UK
Enjoyed Most
Location
Vera
23 Feb, 2019
Colchester, UK
Enjoyed Most
The position with its historic surroundings was outstanding. The staff were friendly helpful and kind and wanted to make our stay better. Car Parking at the hotel was easy and the tube back into central London very straightforward.
Other Comments
I would recommend this outstanding deal
Heather
23 Feb, 2019
Marlborough, UK
Other Comments
Breakfast service was very good and the waiter was very friendly and efficient!!
Mary
21 Feb, 2019
Caerphilly, UK
Enjoyed Most
Location
seymour
21 Feb, 2019
Caterham, UK
Enjoyed Most
The location
Other Comments
Room needed some tlc although it was extremely well equipped.
Jan
20 Feb, 2019
Bicester, UK
Enjoyed Most
The location Within Greenwich is fantastic
Other Comments
Excellent parking at a reasonable price. We went into central London via DLR but you also have the option of the train to London Bridge or bus . But Greenwich itself is bursting with historical stuff to experience. For nightlife you’ll need to Dk someone younger!
Garry
19 Feb, 2019
Waterlooville, UK
Enjoyed Most
Fantastic location. Beautiful building. Friendly staff.
Angela
19 Feb, 2019
Derby, UK
Enjoyed Most
location in scenic Greenwich
Other Comments
A bottle of cheap sweet Asti takes some imagination to class as A bottle of bubbles in your room on arrival!!! come on, best not to bother!
Simon
19 Feb, 2019
Oxford, UK
Other Comments
There appeared to be no Full English Breakfast - if we should have asked for this we were not made aware of the need to do so.
PAUL
19 Feb, 2019
Peterborough, UK
Enjoyed Most
Room comfort and good continental breakfast
Jennifer
18 Feb, 2019
Boston, UK
Enjoyed Most
location
clive
18 Feb, 2019
Southampton, UK
Enjoyed Most
Location is superb and the room was good
Other Comments
No dinner was available so we went out for a meal, returning for a nightcap. But we found that the hotel bar had been closed for a month - a big disappointment. Also, breakfast was not a full English, but a semi-full (only scrambled eggs and bacon). We might well return but only if there are reports of improvements
Diane
17 Feb, 2019
Brentwood, UK
Enjoyed Most
Excellent location and at the price good value for money.
Other Comments
Check in is later than stated, actually 3.00pm
Unfortunately no hot water when we were able to check in but that was sorted later.
Has to change rooms because of the state of the bathroom.
New room much better.
Gill
17 Feb, 2019
KidderminsterKidderminster, UK
Enjoyed Most
Quiet location, nice to relax away from the hustle and bustle of the City. Staff are very friendly and helpful.
Other Comments
Would highly recommend!!!
Sheri
17 Feb, 2019
Bristol, UK
Other Comments
Bathroom smelt very damp
Andew
17 Feb, 2019
Olney, UK
Enjoyed Most
Location
Camelia
17 Feb, 2019
Maidstone, UK
Enjoyed Most
Location was fabulous. Right in the centre of Greenwich.
Staff were extremely helpful.
Janis
16 Feb, 2019
Brighton, UK
Enjoyed Most
Location
Other Comments
Bathroom disappointing
Draughty windows
Jani
16 Feb, 2019
Manchester, UK
Enjoyed Most
location
Trevor
13 Feb, 2019
Hessle, UK
Enjoyed Most
Perfect for touring Greenwich.
David
13 Feb, 2019
Chipping Norton, UK
Enjoyed Most
The staff particularly Eileen were very helpful
Other Comments
There was a very strong smell of drains inside the doors on the ground floor
Lesley
11 Feb, 2019
Lancing, UK
Enjoyed Most
Easy location for attractions – good quality continental breakfast - good Wi-FI
Other Comments
No booklet describing facilities. Very loud tv in Officer's mess. With entertainment now available via the internet the need for communal TV's in this sort of location has long passed.
Mike
11 Feb, 2019
Corby, UK
Enjoyed Most
Great location for all the attractions of Greenwich
Other Comments
Rooms a little small and decor from 90's but overall was clean and had everything one could want
Chris
11 Feb, 2019
Aldershot, UK
Enjoyed Most
Location, friendly staff and lovely breakfast.
Bryan
11 Feb, 2019
Swindon, UK
Enjoyed Most
comfortable, friendly, clean and good location.
Other Comments
Only criticism is the toaster in the breakfast dining room is very, very slow. May need replacing.
Jeremy
11 Feb, 2019
Carlisle, UK
Enjoyed Most
Location and bargain offer.
Margaret
11 Feb, 2019
Lyme Regis, UK
Enjoyed Most
Lovely hotel in good location staff friendly and helpful nice stay
Dominic
10 Feb, 2019
BASILDON, UK
Enjoyed Most
locality to maritime attractions.
Other Comments
All good ,reception best !
sayed
10 Feb, 2019
southamptonSouthampton, UK
Enjoyed Most
Perfect location for exploring the historic area of Greenwich.
Chris
10 Feb, 2019
Canvey Island, UK
Enjoyed Most
The staff were very friendly and helpful on reception. The rooms were clean and full if character. We were very impressed by breakfast and would certainly visit again.
Karen
10 Feb, 2019
Chelmsford, UK
Enjoyed Most
Location
Brigitte
09 Feb, 2019
Windsor, UK
Enjoyed Most
Location and great staff.
Other Comments
Bathroom requires updating, but certainly not a deal breaker!
marion
06 Feb, 2019
Lewes, UK
Enjoyed Most
Good location and staff were very cheerful and polite. The bottle of bubbly was very well appreciated
Other Comments
Apart from the room was very cold in the morning. Heating was not working
sarah franchette
04 Feb, 2019
Canterbury, UK
Enjoyed Most
It was a very nice hotel, in a good area for sighting
Other Comments
The Staff who i spoke to,were very pleasant and most helpful
susan
03 Feb, 2019
Par, Cornwall, UK
Enjoyed Most
It was the perfect location for us - we went to the maritime museum and the Cutty Sark
Other Comments
All the staff were really welcoming and helpful
Rosalind
02 Feb, 2019
Leeds, UK
Enjoyed Most
Fabulous location,this hotel is seeped in history,walk out and into Greenwich.
Other Comments
Staff lovely,bed very comfortable,white cotton sheets,huge shower towels,they also supply,free safe,iron,iron board,and enough coat hangers,but hopefully double glazing in the future....
Hannah
01 Feb, 2019
Burry Port, UK
Enjoyed Most
Location and ease of parking.
Other Comments
The bedroom was small, it was not possible to walk around the bed easily, there was a table with tv on it located in the corner at the end of the bed, making it extremely difficult. We went down for breakfast at 9:40, staff member told us that it finished at 10.00 and the restaurant was need for meeting. We understood that breakfast finsihed at 10.30. Hot food wasnt hot, coffee machine didnt work. At 10.00 on the dot we were asked to leve the restaurant. Not a good experience in restaurant I'm afraid. Hopefully if we do return it will be better.
Carmel
01 Feb, 2019
Huntingdon, UK
Enjoyed Most
Clean room, very good breakfast, friendly staff
Other Comments
Breakfast room staff very welcoming and helpful, reception staff also very efficient and friendly, able to store my luggage until it was time to go and catch our train home later in the day. Lots of hot eater for showers, but bathroom a little tired with some tiles needing grout! Comfortable bed and clean room.
carole
31 Jan, 2019
Cullompton, UK
Enjoyed Most
Convenient location at very good cost
Other Comments
Staff were very welcoming
Excellent breakfast
John
21 Nov, 2018
Altrincham, UK
Enjoyed Most
Fabulous location Reception staff - Rebecca and Raffael - very friendly and helpful - exceptional
Jo
03 Nov, 2018
Nottingham, UK
Enjoyed Most
The location as we wanted to visit the Cutty Sark and other museums at Greenwich.
Other Comments
I have to mention Rovena as without her guidance we would not have found our way. The post code took us to Park Row and without a Street map we would have been driving around in the congested traffic more than we were. Also our full English breakfast consisted of bacon and scrambled eggs, a little disappointing.
Oonagh
30 Jan, 2019
Liverpool, UK
Enjoyed Most
Central to the maritime museum and observatory
Amanda
29 Jan, 2019
TauntonTaunton, UK
Enjoyed Most
Location and value for money and convenient parking
Other Comments
Room was not very clean and a bit tired
M L
29 Jan, 2019
Torquay, UK
Enjoyed Most
Location
Other Comments
Room not amazingly clean
M L
28 Jan, 2019
Torquay, UK
Enjoyed Most
Location
Other Comments
What’s gone wrong with the breakfast. Now self service. Not full breakfast. Where does the yellow jelly stand with the bacon. Powdered egg. So bad.
Room 119 bathroom is very tired.
Overall though not bad. BUT DONT LET THE STANDARDS FALL HERE
colin
28 Jan, 2019
braintree, UK
Enjoyed Most
Location and breakfast
mariam
28 Jan, 2019
Watford, UK
Other Comments
We were unable to make the trip because of serious illness to my son. When I contacted the hotel requesting that we could move the booking to a later date the response was unsympathetic being told there was no cancellation refund so we lost all the bookings 6 people for two nights. Not very understanding in a difficult circumstance. Can’t see me booking with the De Vere or Travelzoo again. I will stick to Hotels.com with a much more flexible cancellation policy.
Mike
28 Jan, 2019
Barnstaple, UK
Enjoyed Most
Lovely room, location,
Parking just fantastic.
Natasha
28 Jan, 2019
Tunbridge Wells, UK
Enjoyed Most
Perfect stay!
Other Comments
Perfect location!
Anne
28 Jan, 2019
Maidstone, UK
Enjoyed Most
Location
Other Comments
Very comfortable bed and pillows. Hotel is rather dated and bathrooms need updating with dripping shower rather annoying. Shame there was loud music preventing me from sleeping on the Saturday night but it stopped at 11.30.
Wendy
28 Jan, 2019
South Shields, UK
Other Comments
The whole experience. We arrived to be told there was no bar or dining facilities other than breakfast as the hotel had closed the bar. The room was cold and small. We only had 1 complimentary bottles of wine.
Sue
28 Jan, 2019
Wolverhampton, UK
Other Comments
The cooked buffet breakfast consisted of scrambled eggs and bacon. Nothing else. Service was a bit haphazard
Viv
27 Jan, 2019
Manchester, UK
Enjoyed Most
Beautiful rooms - hotel in very close proximity to all sights in Greenwich
Rosie
27 Jan, 2019
Milton Keynes, UK
Enjoyed Most
Lication
Other Comments
Bathroom very tired / poorly maintained. Constant noisy drip from shower reported but not fixed. Loud music until 11.30 prevented sleep.
Wendy
27 Jan, 2019
South Shields, UK
Enjoyed Most
Location and staff service
Ian
27 Jan, 2019
Newton-le-Willows, UK
Enjoyed Most
The bedroom and bathroom were clean and had a good amount of storage for a couple of nights. Plenty to eat for breakfast with a good choice of food, nice and quiet location but very near to all the sights in Greenwich with its lovely shops and restaurants
Sandra
15 Jan, 2019
Bushey, UK
Enjoyed Most
Close proximity of hotel to museums etc
Other Comments
Room was spacious and comfortable. Decor was a little tired but clean. Staff were friendly and helpful.
Only downside was an over exuberant breakfast supervisor who was very irritating and noisy.
LIZ
14 Jan, 2019
Morecambe, UK
Enjoyed Most
The room including the bathroom was first class.
Staff were friendly and attentive. The location was brilliant ... Greenwich is a fabulous location
Philip
14 Jan, 2019
Bridgnorth, UK
Enjoyed Most
Location, proximity to public transport and polite friendly staff.
Mike
14 Jan, 2019
Lancaster, UK
Enjoyed Most
Comfortable hotel with extremely helpful and friendly staff
Other Comments
Check in very easy. We were early and room was ready. Staff extremely helpful and friendly
Elizabeth
13 Jan, 2019
Poole, UK
Enjoyed Most
Reception staff are excellent and very helpful at all times. The restaurant supervisor has been there years and goes out of his way to try to make breakfast an enjoyable experience, which is very difficult as it is virtually self-service now, which is appalling. The rooms have always been cosy and nice beds, and brilliant location. Such a shame that the new management have decided to have a massive cutback in so many areas. Also, the offer via Travelzoo said full breakfast, and new up to date offer says contintal, but this is very misleading, but we thought our offer was supposedly for a full English Breakfast, and Travelzoo needs to check this out.
Other Comments
No restaurant, no bar. No bottled water in room. Breakfast was very disappointing. We have been many times to Devonport House and this time the breakfast choices have been halved, with self service, no extra choices of breakfast menu. The restaurant and bar have been closed. Ambience NIL. Appalling that our very favourite hotel in London is now at the bottom of our list when staying in London. It would seem that new management has decided to make massive cuts in all areas.
John
23 Jan, 2019
Woking, UK
Enjoyed Most
Location and politeness of the remaining restaurant staff
Other Comments
They have obviously appointed a new accountant to run the place who is intent on cutting costs.
The breakfast now consists of scrambled egg and bacon, gone is the full English. Both days at breakfast they run out of crossaints and other pastries, if the place was busy I could understand it but it was not.
The breakfast tables are not set you help yourself to plates and cutlery. Tea and coffee is now self service and dispensed from a machine, cold and bland.
I questioned the staff regarding the lack of food and service and was told this is the new regime.
My stay included a bottle of sparkling wine, I finished up having words with the Duty Manager before I got the wine.
If this place fails to return to its original standard I am afraid it will lose custom wholesale.
The staff are clearly embarrassed about this new set up.
(what few there are left)
Dissappointed to say the least
GNH
Geoffrey
21 Jan, 2019
Peterborough, UK
Enjoyed Most
Being with a group of friends in a great location (& the bottle of bubbly in the room was a great touch & very appreciated!)
Other Comments
Car parking was very convenient
Gerry
21 Jan, 2019
Hook, UK
Enjoyed Most
Location
Other Comments
Amazing service from male staff member at breakfast, so cheerful and helpful
Caroline
20 Jan, 2019
Sidcup, UK
Enjoyed Most
Location
Val
19 Jan, 2019
West Moors, UK
Other Comments
Disappointing - restaurant and bar both shut and breakfast not very good. 'Full English breakfast' was advertised but what was available was scrambled egg, bacon and toast/bread. Not what I'd call 'full'. Also, bottled water in room would have been nice. We stayed here last year and really liked it but this year was a let down. Location good and staff lovely, which makes it even more of a shame that these (fairly major) elements were such a disappointment. Counter productive as I think it will put people off. It certainly has made us think again about staying here. On a very wet winter's night, it's not much fun to be forced to go out because the hotel lacks basic facilities.
Liz
18 Jan, 2019
Edinburgh, UK
Enjoyed Most
the position is fab, the potential isngreat but hotel feels more like a hostel now, becoming shabby and no faxilties
Other Comments
since our visit last year, this hotel has closed its restaurant and its bar. No facilities at all. The breakfast is not just a buffet breakfast...all very disappointing. We will not be going back again
Vicki
18 Jan, 2019
Gillingham, UK
Enjoyed Most
Great location for all the attractions. Lovely old building.
Susan
16 Jan, 2019
Birmingham, UK
Enjoyed Most
Perfect location for visiting all the Greenwich attractions.
Other Comments
Shame there was no bar or restaurant on site, although there was plenty of choice nearby.
Margaret
16 Jan, 2019
Ilminster, UK
Enjoyed Most
Location
Margaret
15 Jan, 2019
Bristol, UK
Other Comments
They cannot Sign the Hotel due to local council rules, so a clear map of site and entrance on their website would be a great improvement (address not listed on the two sat navs I had in operation)
David
12 Jan, 2019
Stamford, UK
Enjoyed Most
Excellent location for visiting Greenwich, especially as it had parking facilities, even on the day of departure.
Other Comments
This particular offer stated "full English breakfast". However, the restaurant at the hotel actually advertised it as a "continental breakfast", and it certainly wasn't a full English breakfast.
Lesley
08 Jan, 2019
Thetford, UK
Enjoyed Most
NICE FEEL AND CLOSE TO WHAT WE WANTED
Other Comments
GREAT STAFF
thomas
08 Jan, 2019
Sunderland, UK
Enjoyed Most
Location
Other Comments
Bathroom a bit dated
Lorna
07 Jan, 2019
NorwichNorwich, UK
Enjoyed Most
Venue location
Martin
07 Jan, 2019
Bury, UK
Enjoyed Most
The location in lovely Greenwich and the cheery breakfast staff. Also. A very comfortable bed.
Other Comments
More tea and milk in the rooms!
Matthew
07 Jan, 2019
Bradford-on-Avon, UK
Enjoyed Most
Great hotel. Superb staff
Other Comments
Lovely breakfast
Peter
07 Jan, 2019
Manchester, UK
Enjoyed Most
Its location, onsite parking and friendly staff.
Other Comments
Shame about the demise of the bar--but there are many local pubs available.
Nick
06 Jan, 2019
Canterbury, UK
Enjoyed Most
friendly comfortable
Other Comments
great locationn
caroline
02 Jan, 2019
Falmouth, UK
Other Comments
We didn't get to the hotel due to a death in the family. The hotel did refund one night from the four booked. But it has made me think whether the discount offered in these offers are worth the risk of no refund or changes allowed.
Maxine
02 Jan, 2019
Sherborne, UK
Enjoyed Most
Great location, clean rooms, quiet nights sleep
Lynne
01 Jan, 2019
Fareham, UK
Enjoyed Most
Really enjoyed Greenwich, lovely community feel. Great transport links into central London. The Maritime Museum is free and we’ll worth a visit.
Susan
31 Dec, 2018
Prudhoe, UK
Enjoyed Most
Location and breakfast
Jo
31 Dec, 2018
Wellingborough, UK
Enjoyed Most
The breakfasts - great choice and quality. Superb omelettes!
Other Comments
The staff were all excellent, very friendly and hard working, particularly over Christmas.
Lorraine
27 Dec, 2018
Fareham, UK
Enjoyed Most
Location for Greenwich
David
27 Dec, 2018
Horley, UK
Enjoyed Most
location superb. in middle of all the historic buildings and museums. only short walk from tube and village.
Other Comments
no bar open when we were there. no mini bars in room. snacks and drinks available to buy from reception. bars nearby.
Alison
21 Dec, 2018
Bath, UK
Enjoyed Most
Not really.Even the picture advertising it on travellzoo not a true one .very sad as it was a 15th anniversary and stopped at other De Vere hotels and we're brilliant .
Other Comments
Very difficult to find front entrance.seams more like a b and b. Had said on booking site I need gluten free ,non available. No restaurant service only poor snacks at reception .
Michael
21 Dec, 2018
Nottingham, UK
Other Comments
New parking charges so would come again by car, more information needed about parking in surrounding district etc.
Susan
20 Dec, 2018
Eastbourne, UK
Enjoyed Most
The location, peace and quiet.
Sue
20 Dec, 2018
Okehampton, UK
Enjoyed Most
Good value for a London hotel
Other Comments
Great location for Visiting Greenwich, 20 minute bus ride to the O2 Arena
Tim
18 Dec, 2018
Saint Neots, UK
Enjoyed Most
the location
Other Comments
We have stayed here a few times now through Travelzoo offers and it is a fantastic place to stay with excellent food too
April
18 Dec, 2018
West Molesey, UK
Enjoyed Most
Always enjoy location and room
Other Comments
This time main bar in darkness and not open
Lesley
18 Dec, 2018
Bolton, UK
Enjoyed Most
We stayed here on our wedding night. Rafaelle helped me organise to have the room decorated with heart shaped towels and flower petals which was such a nice touch. Thank you.
Jack
18 Dec, 2018
London, UK
Enjoyed Most
Location
Zena
17 Dec, 2018
Weymouth, UK
Enjoyed Most
Staff were so welcoming, friendly and helpful. Location within the old Naval college is perfect for exploring Greenwich and the O2.
Other Comments
Parking was onsite and cheap.
Rena
16 Dec, 2018
Saltash, UK
Enjoyed Most
Location
Elaine
16 Dec, 2018
Hornchurch, UK
Enjoyed Most
Location
Other Comments
Hotel is tired, needs upgrading especially the bathrooms.
Nola
16 Dec, 2018
Llantwit Major, UK
Enjoyed Most
The friendliness and help from the Staff who were first class. The room was outstanding - 5 star. The breakfast excellent. Will definitely stay again.
Chris
15 Dec, 2018
Atherstone, UK
Enjoyed Most
Staff were very obliging.
The position of the hotel, easy access to transport and sightseeing.
Other Comments
First room smelt of cigarette smoke,however we were given a new room without question.
JULIE
14 Dec, 2018
Axminster , EX135XL, UK
Enjoyed Most
Large room and friendly staff. Spending time in Greenwich which proved to be a lovely location.
Hilary
13 Dec, 2018
Bath, UK
Enjoyed Most
Good hotel, excellent location, great value with the Travelzoo offer, navel museum next door, cutty sark 5 min walk, market 5 min walk, lots of pubs and eating establishments very local. Very easy journey to London by bus, DLR or river!
Other Comments
Only very slight moan the hotel does a very good breakfast, BUT, no other meals are available (although sandwiches and drinks are available at reception). Also no bar but you can get some bottled bear or wine as mentioned from the reception.
This means that the hotel lacks in atmosphere but if they aim their accomadation prices accordingly then people might accept that because of its location and eateries locally.
Alan
13 Dec, 2018
Crewe, UK
Enjoyed Most
good food very friendly staff
paul
11 Dec, 2018
liverpool, UK
Enjoyed Most
position and ease of parking
Other Comments
a choice of pillows in the room
linda
11 Dec, 2018
Attleborough, UK
Enjoyed Most
Lovely comfortable bed
Julie
10 Dec, 2018
Wirral, UK
Enjoyed Most
Friendly staff.
Judith
10 Dec, 2018
Barnstaple, UK
Enjoyed Most
Nice hotel, centrally located and reasonably priced
Other Comments
Rooms a little smaller than I would normally use. However it was a good option for a busy weekend
Michael
10 Dec, 2018
Belfast, UK
Enjoyed Most
Everything, the location was fab
Sandra
09 Dec, 2018
Bristol, UK
Enjoyed Most
The location
Other Comments
The rooms are a little tired but the shower was good and a great breakfast!
Louise
09 Dec, 2018
Poole, UK
Enjoyed Most
The excellent location
Hilary
09 Dec, 2018
Leicester, UK
Enjoyed Most
Wonderful location
Other Comments
Slack, unprofessional service at breakfast. Used dishes from previous customer left on table. Food supply untidy and not topped up. Waiter in charge concentrated on 2 tables and ignored everyone else. I was asked to order coffee but it didn't arrive. I had to try hard to orderfrom the menu. I wasn't greeted on arrival at breakfast (just "Room number?") or when leaving. I wasn't asked for any comment when I checked out, or wished goodbye. As an older woman travelling alone I'm used to having to deal with indifference and poor service, but it was disappointing all the same, in a hotel I like.
Lesley
08 Dec, 2018
Bridport, UK
Enjoyed Most
We loved the position.Our room had a great view, it was a good size and the bed was comfortable.
The bathroom was a little dated but it was very clean and the shower was very powerful.
Breakfast was very good.
Carole
08 Dec, 2018
Kendal, UK
Enjoyed Most
Helpful and friendly staff
Other Comments
probably could do with a refurbishment soon
Viv
05 Dec, 2018
Waterlooville, UK
Other Comments
The rooms are looking very tired & require some immediate updating; particularly the bathroom & especially the flooring.
Barry
05 Dec, 2018
Oakham , UK
Other Comments
The hotel facilities were not all open. Bar closed and no water in rooms. Additionally the accommodation is in need of refreshing especially bathrooms.
Paul
05 Dec, 2018
Nuneaton, UK
Enjoyed Most
Location
Other Comments
The service - the receptionist was rude at check in and made this process take over an hour and a half.
alex
24 Oct, 2018
Glasgow, UK
Enjoyed Most
Everything ! great location , welcoming staff and wonderful breakfast
Other Comments
It was our anniversary and they very kindly left us a bottle of Presecco in our room on arrival which was very thoughtful.
Loretta
04 Dec, 2018
Great Yarmouth, UK
Enjoyed Most
Perfect location to enjoy Greenwich
Other Comments
Limited disability access in bathroom & long distance to walk to room
Patricia
04 Dec, 2018
Wirral, UK
Other Comments
Really enjoyed our stay, rooms, staff, breakfast was very good. Location great. Greenwich nice are to spend a couple of days. Only complaint was very hard pillows!,
Elspeth
04 Dec, 2018
Hamilton, UK
Enjoyed Most
Location and deal to stay at the hotel.
Debbie
04 Dec, 2018
GravesendGravesend, UK
Enjoyed Most
Location / comfortable
Other Comments
I was disappointed when a young blonde lady on reception told me I couldn’t get a drink in the bar at 4pm on a Saturday afternoon . She said we won’t be opening the bar until 4.30pm
So we went to the pub across the road where they were happy to serve us .
Chris
03 Dec, 2018
TorquayTorquay, UK
Enjoyed Most
Ideally placed to explore the local area.
Other Comments
Room was okay, slightly let down by the bathroom.
Search Engine (Google MSN
03 Dec, 2018
Norwich, UK
Enjoyed Most
Excellent location. Excellent breakfast. Very efficient staff at breakfast
Other Comments
Shame the breakfast restuarant isn't open in the evening for meals ,didn't fancy eating in the bar so went out. It didn't really matter as there are so many places to eat in the area .Really enjoyed our two nights break and will hopefully go again. Thank you .
Gillian
03 Dec, 2018
Woodbridge, UK
Other Comments
Its position and ease of parking with reasonable charges
Josephine
03 Dec, 2018
Christchurch, UK
Enjoyed Most
Location
Teresa
03 Dec, 2018
Paignton, UK
Enjoyed Most
Pleasant staff and perfect location
Tracey
03 Dec, 2018
Newton Abbot, UK
Enjoyed Most
Location
Julie
02 Dec, 2018
Birmingham, UK
Enjoyed Most
Nice and quiet
Other Comments
Arrived for breakfast around 9.00 , joined a queue, was allocated a table. We got ourselves coffee/juice, went to get breakfast, only to find there was a queue, because there was nothing left. The food did arrive but in small quantities. By the time we got back to our table, it had been cleared and reallocated.
It would appear there weren’t enough staff to produce and deliver the food. I appreciate serving was due to finish at 9.30, but if the majority of guests chose to eat at that time, it was obvious the staff weren’t prepared
Stuart
02 Dec, 2018
WestburyWestbury, UK
Enjoyed Most
Nice quiet location
Other Comments
Room was very pleasant. Breakfast was a bit chaotic on our first morning because we went at the busiest period.
Susan
30 Nov, 2018
Kilmarnock, UK
Other Comments
Was told by staff b3 booking that we could get a meal in the resaurant special 30th birthday told 3 days b4 arrival the resaurant woyld not be open only bar meals not what i wanted
Maggie
30 Nov, 2018
Pitsea, UK
Enjoyed Most
Location and good breakfast
Other Comments
We were disappointed that the hotel had run out of the travelzoo sparking wine which should have been included. They replaced it with a bottle of white wine which was ok but not what we had been promised.
Fay
29 Nov, 2018
Southend-on-Sea, UK
Enjoyed Most
Location
g
28 Nov, 2018
BradfordBradford, UK
Enjoyed Most
Large comfortable room Very helpful staff. Great location and value for money.
Other Comments
The person in charge of the breakfast service was very helpful. He go is extras such as a teapot.
Graham
28 Nov, 2018
Fleet, UK
Enjoyed Most
The building is great, and we loved the location.
jenny
28 Nov, 2018
Bridgnorth, UK
Enjoyed Most
Big room, very airy and nicely decorated. Fairly quiet as road not too close. Staff very friendly.
sandra
27 Nov, 2018
Llandinam, UK
Enjoyed Most
Security was excellent along with room servicing.
Other Comments
Breakfast was good but coffee machine was a nightmare. Coffee just warm and queue forms easily. Restaurant staff were most helpful. Percolated coffee as an alternative would have been preferred.
Angela
27 Nov, 2018
Porthcawl, UK
Enjoyed Most
Great location , staff very friendly and efficient.
Other Comments
LOcation brilliant, room very good, bathroom in need of upgrade -as overall condition poor to tiling floor walls and around bath edges i.e. no grouting on floor tiles between, tiles and numerous other areas with mosaic tiles around bath and walls where in poor repair. Room 303 floor 3.
James
27 Nov, 2018
Northampton, UK
Enjoyed Most
Lovely location, near the park, and cutty Sark, Greenwich village beautiful.
Other Comments
All staff friendly and welcoming
Dawn
27 Nov, 2018
West Midlands, UK
Other Comments
Parking at rear of hotel was hard to find, it's not well signed.
clive
26 Nov, 2018
Norwich, UK
Enjoyed Most
Good sized bedrooms. Very clean and nothing was a problem to staff. Very attentative.
Other Comments
Fantastic breakfast. Good fresh ingrediants on offer.
26 Nov, 2018
Cumbria, UK
Enjoyed Most
Location
Stephen
25 Nov, 2018
Alfreton, UK
Enjoyed Most
Being close to all the historic buildings and centre of Greenwich. Staying in a beautiful building.
Other Comments
The bathroom floor could do with re grouting and had a very musky smell.
Wojtek
25 Nov, 2018
Exeter, UK
Enjoyed Most
It was close to the Maritime Museum and other attraction.
Other Comments
There was a complete mix up with our on-line booking. We booked for two nights , which is what the deal consisted of but the hotel claimed that we had only booked for one night. Our room was locked and we were unable to get in and had to attend reception where we were asked to pay for the other night - that was no problem as we fully expected that as only one nights fees had been debited to our account. The other we thought would be charged by the hotel on check-out. This caused us quite a little embarrassment. A second bottle of Prosecco was left in the room the next day but when we later returned to our room we found that it had been removed. The beds had been left un-made and there was no sugar in for coffee. The bathroom smelt of cigarettes. Other than that we had a nice visit to Greenwich But would be vary wary of the Devonport Hotel booking system in future - which they claimed was down to errors by Travelzoo. !!!!!
Robert
24 Nov, 2018
Caernarfon, UK
Enjoyed Most
Location
Other Comments
Beautiful Building. Comfortable bed. Good value. Near to pubs with reasonably good value food
JOHn
22 Nov, 2018
Warwickshire, UK
Enjoyed Most
Cleanliness, good quality breakfast and quiet location
Other Comments
Well appointed to visit Maritime Museum and Cutty Sark
GILLIAN
21 Nov, 2018
Leominster, UK
Enjoyed Most
Location and Good service
Other Comments
A bit surprised to be allocated a 'disabled' room. The bathroom floor in 314 is definitely in need of refurbishment - dirty grouting and uneven surface.
Pat
21 Nov, 2018
Sutton Coldfield, UK
Other Comments
1) I did not click on Exclusive Extras, Room Upgrade because I forgot this was part of the deal and the receptionist did not mention an upgrade. Our room was fine but, of course, it is always great to be offered an upgrade.
2) I accidentally left my pyjamas in the bedroom. The next day I rang the hotel and was put through to housekeeping where I spoke to head of housekeeping a friendly lady who said the pyjamas were there and she would post them to me. I gave her my address and a couple of days later they arrived at my home. Great service, thank you very much Devonport House.
Susan
21 Nov, 2018
Portland, UK
Enjoyed Most
Super friendly and helpful staff. Great breakfast and excellent location in Greenwich.
Robert
21 Nov, 2018
Leicester, UK
Enjoyed Most
Very nice hotel, helpful staff and excellent location for all venues in Greenwich and further into London.
Diane
21 Nov, 2018
Crediton, UK
Enjoyed Most
Everyone so very friendly. Hotel PERFECTLY placed for viewing the Greenwich sights. Clean and warm, good breakfast. Greenwich 'village' an excellent area, friendly, lots of good eating places, really good 'middle of the road' atmosphere.
Other Comments
hope to be back one day !!
JEFFREY
21 Nov, 2018
Portland, UK
Enjoyed Most
Clean, fresh and airy room and bathroom (with window). Dinner was better than anticipated: boeuf bourguigonne was good and main courses on neighbouring tables also looked good. Other diners were making positive comments about their food, which was better than expected of hotel menus.
Other Comments
The hotel is genuinely interested to ensure guests enjoy their stay. Following our overnight stay (Travelzoo) we emailed a query re. checkout (receipt) and this was resolved immediately by the hotel manager by email with follow-up telephone call. Genuine and very impressive.
Bridget
21 Aug, 2018
Farnham, UK
Enjoyed Most
Where situated, ideal of all ammenities.
Christine
21 Aug, 2018
Wigston, UK
Enjoyed Most
Professional service. Friendly and helpful staff. Hotel service as it used to be.
Other Comments
Well located in nice safe and clean area. Lots to do out and anout. Had lovely time there.
Mary
21 Aug, 2018
Solihul, UK
Enjoyed Most
The location
Wendy
20 Aug, 2018
Wellingborough, UK
Other Comments
Restaurant service very slow on Saturday evening for dinner and when queried desert not as specified with waitress said she would check with chef and never returned an ignored me when I tried to call her over.
Phillip
20 Aug, 2018
Margate, UK
Enjoyed Most
LOCATION AND VALUE FOR MONEY. VERY GOOD SELECTION AT BREAKFAST.
Other Comments
Choice of meals for dinner is quite restrictive. Room looked out over noisy extractor fans.
JULIE
20 Aug, 2018
CHIPPING NORTON, UK
Enjoyed Most
The location was ideal for what we needed. Very polite & friendly staff.
Andrew
20 Aug, 2018
Aylesford, UK
Enjoyed Most
Location and a comfortable hotel with friendly staff
Ian
20 Aug, 2018
Wellingborough, UK
Enjoyed Most
Good location for visiting Greenwich.
Other Comments
I booked the hotel for an overnight stay to celebrate our anniversary as we were visiting the theatre in the west end and it boasted being 20 mins ride away . Actual journey was around 1 hour, to include walk from DLR to hotel and DLR and Tube rides. Also disappointed that we couldn't take dinner when we arrived as kitchen had closed . I had phoned ahead before booking as I predicted we would arrive in the late evening after the theatre and was advised that even though restaurant closed at 9;30 , the Officers mess bar served bar food and was open till 12 midnight. Very disappointed to be told when we arrived just after 10:30 pm that no food was now being serving (incl. in the officers mess bar as the kitchen had closed at 10 pm). We had to go without dinner that evening and our dinner allowance of £28.00 per person was unused. We were advised by the receptionist that we could use some of our dinner allowance by having some drinks at the bar , only to have this information contradicted by the barman who refused to offset it against our allowance and wanted to charge for 2 drinks and 2 packets of crisps. In summary the hotel staff were unhelpful , gave out the wrong information on the telephone the day before concerning the serving of food and it was on this basis that i chose the hotel , together with the distance and transit from London quoted being misleading.
Angela
19 Aug, 2018
Cardiff, UK
Enjoyed Most
The hotel and area.
Other Comments
The attitude of receptionists and the Noise of the people in the room above stomping up and down for 2 hours at night and at 6.30 in the morning, we also had to ask twice for our wine, first time we were told we could nit have it until after our evening meal then we had to ask for it again after our meal when back in our room. Most of the staff were very friendly and helpful. Room was clean and adequate, overall experience o.k. just a few little things that could be rectified.
Christopher
19 Aug, 2018
Chesterfield, UK
Enjoyed Most
Location is superb for getting to London and walking in greenwich park
Chris
19 Aug, 2018
Woking, UK
Enjoyed Most
It was a very nice hotel, the staff were very friendly & helpful, the location was excellent & the travel zoo deal was brilliant value for money
Carole
19 Aug, 2018
Clacton-on-Sea, UK
Enjoyed Most
Fantastic value and location
Other Comments
Perhaps the restaurant could make it more clear re the meal deal as the menu we were shown did not have any prices on it Therefore did not know what we could have for the £28 each . Apart from this the meal was very rnjoyable and very friendly staff . Everton the breakfast manager is not to be missed !!
Olwen
19 Aug, 2018
Alton, UK
Enjoyed Most
The staff were amazing. Nothing was too much trouble and everyone appeared to love their jib
Other Comments
Excellent location
Jill
18 Aug, 2018
Waltham Abbey, UK
Enjoyed Most
Location
Other Comments
Food was just average but we hadn’t paid much so what do you expect.
Colleen
18 Aug, 2018
Mansfield, UK
Enjoyed Most
Excellent bed and very good food
Other Comments
Very friendly staff and a pretty good location
David
18 Aug, 2018
CanterburyCanterbury, UK
Other Comments
Excellent reception staff
Dominic
18 Aug, 2018
Loughborough, UK
Enjoyed Most
Unbeatable location! Excellent 3 course meal in stylish restaurant. Comfortable and, for the price, very spacious room. Very well-appointed hotel- without being pretentious; friendly staff.
Christopher
18 Aug, 2018
Northampton, UK
Enjoyed Most
Convenient location for Greenwich, Thames and central London at a good price on this deal.
David
17 Aug, 2018
Huntingdon, UK
Enjoyed Most
The deal was good value for money, rooms adequate, bed comfortable.
Other Comments
Reception staff were confused about the £26 food voucher. Essentially this enabled you have a three course meal in the restaurant, but this only became clear when a manager appeared. My wife and I supplemented the meal with a glass of red and a glass of white wine, but I felt the cost - £16.95 - was somewhat exorbitant.
Vincent
17 Aug, 2018
Cheltenham, UK
Enjoyed Most
Wonderful staff. So helpful and kind.
Other Comments
The chef needs retraining or replacing as food is disappointing.
diane
17 Aug, 2018
leicsBroughton Astley, UK
Enjoyed Most
Dinner menu was a good choice and breakfast omelette very nice. Buffet OK.
Other Comments
Good location, nice friendly staff.
Yvonne
17 Aug, 2018
Littlehampton, UK
Enjoyed Most
the situation but the evening meal could have been better.
Kay
17 Aug, 2018
Rickmansworth, UK
Enjoyed Most
Comfortable bed and clean room.
Other Comments
Booked dinner for 20:00 it was eventually served at about 21:30!!
gary
16 Aug, 2018
Winchester, UK
Enjoyed Most
Location was brilliant, actually next to the National Maritime Museum. Parking at the Hotel was Just £10 for a 24 hour stay which considering it was so central was very reasonable. All the main attractions were within an easy ten minutes walk.
Other Comments
Both the evening meal and breakfast were very good.
Philip
16 Aug, 2018
Maidenhead, UK
Enjoyed Most
The calm and friendly atmosphere.
Stephen
16 Aug, 2018
Birmingham, UK
Enjoyed Most
position was excellent and very quiet.
Other Comments
The receptionist Kash went out of his way to help and his infectious smile was a joy.
Ronald
16 Aug, 2018
Cheltenham, UK
Enjoyed Most
Excellent location. Quiet stay and food was very good.
Jill
16 Aug, 2018
Cranleigh, UK
Enjoyed Most
All of the staff were very friendly and helpful. The hotel has a lovely ambience about it.
Other Comments
It didn’t bother me because I don’t like it anyhow,but there is no air conditioning in the rooms
Sandra
16 Aug, 2018
Southampton, UK
Enjoyed Most
Staff was nice but bar closed very early
Other Comments
Day 1 breakfast was good August 14th but next day the 14th breakfast was bad no eggs, no tomatoes, bacon but when it did turn up it was 6mm ply
WAYNE
15 Aug, 2018
Basildon, UK
Enjoyed Most
Location by the park and friendly staff
Paul
15 Aug, 2018
llanymynech, UK
Enjoyed Most
Great room and location, smiley happy helpful staff.
Other Comments
Our bathroom had a smell of an ashtray about it and breakfast could have been hotter, but only a minor complaint when so much was perfect.
Beverley
15 Aug, 2018
Southampton, UK
Enjoyed Most
location. staff food everything
John
15 Aug, 2018
Coventry, UK
Enjoyed Most
location
Other Comments
restaurant staff were completely clueless.
menu was huge disappointment. several items not available from short list.
Paul
13 Aug, 2018
Maidstone, UK
Enjoyed Most
Breakfast. Ease of parking at hotel. Easily accessed by car without entering congestion zone. Staff were excellent, especially the young lady who checked us out when leaving.
Shawn
14 Aug, 2018
Ellesmere, UK
Enjoyed Most
Location and staff
Dave
14 Aug, 2018
Polegate, UK
Enjoyed Most
The location was good, that's all!!
Other Comments
The rooms were more basic than I anticipated. DE Vere's are generally nice hotels, but the standard room was the basic of basics. I tried to upgrade to a Superior room but they were fully booked.
Maxine
14 Aug, 2018
Orpington, UK
Enjoyed Most
Location
Other Comments
double glazing in bedroom ?
Elaine
14 Aug, 2018
Rochester, UK
Enjoyed Most
Location amazing and and parking , fantastically convenient. Professional but friendly staff.
Other Comments
The bathrooms need a bit of tlc but nothing a little bit of attention would not fix. It did not stop us from Using it. Purely cosmetic fixes like grouting going black where the tiles meet but We see that all the time.
SO MUCH BETTER THAN PORTLAND MARITIME!
Everything else great.
Graham
14 Aug, 2018
Faversham, UK
Other Comments
Evening service was disappointing. Took 30 minutes to get the starter and then another 30 to get the main course.
christopher
13 Aug, 2018
Southend On Sea, UK
Other Comments
I thought a hotel of this stature would have had a more substantial and up market restaurant menu but, in reality it was similar to pub grub.
Julian
13 Aug, 2018
Rugeley, UK
Enjoyed Most
room and food
Other Comments
staff were excellent . would advise the hotel to not use temp staff when a wedding on as paying guests suffer and also to have enough ice and food for hotel guests even if there is a wedding
Lisa
13 Aug, 2018
Polegate, UK
Enjoyed Most
Location
Michelle
13 Aug, 2018
Stafford, UK
Enjoyed Most
Hotel location middle of all the action,
Other Comments
It was a good overall experience and very good value for money super location, so much going on around the hotel we need to go back as did not manage to see all that we wanted to.
clive
13 Aug, 2018
Lincoln, UK
Enjoyed Most
Value of the deal from Travelzoo. Location was very good although we did experience some problems finding the hotel. Luckily there was an information centre nearby where we managed to get directions.
Other Comments
Service in the restaurant was extremely poor hence only 4 stars. It’s possible the staff were being trained but the service was slow and many orders both for drinks and meals were wrong. Otherwise a great stay.
Ann
13 Aug, 2018
Daventry, UK
Enjoyed Most
Location
Valerie
13 Aug, 2018
Fareham, Hampshire, UK
Enjoyed Most
the location was good and the food was good also
Other Comments
staff were nice ,rooms were good
Tim
13 Aug, 2018
Stratford-upon-Avon, UK
Enjoyed Most
Great location and wonderful value for money
Other Comments
Staff very pleasant even though they seemed to be a bit short staffed. We had a great time.
Robert
13 Aug, 2018
Stonehouse, UK
Enjoyed Most
Mr Motivator at breakfast
ANNE
13 Aug, 2018
Faversham, UK
Enjoyed Most
Central for exploring Greenwich.
Other Comments
We had the meal which was included in the deal. The food was good, and although the staff were pleasant, they could not cope with the amount of guests. I eventually left without my desert.
Rachel
13 Aug, 2018
Kirton in Lindsey, UK
Enjoyed Most
Location and parking
Other Comments
Comfortable twin beds
christine
13 Aug, 2018
worthing, UK
Enjoyed Most
The rooms were clean and the food when appeared was acceptable. The reception staff were friendly and very helpful. Pity about the restaurant ☹️☹️
Other Comments
We booked a table for 7.30 for dinner.After 20 mins we had to ask for a menu,then when we ordered we had to ask where our starter was after waiting another 20 mins!!! The drinks were another 20 mins .To cut a long story short we eventually had a meal after 1.5 hours, we hadn’t got the will to order a dessert which most probably wouldn’t have turned up anyway. I believe the cause was not enough staff and nobody seemed bothered that people we kept waiting.It was disorganised chaos.Really put a damper on our break
Patricia
13 Aug, 2018
Stourbridge, UK
Enjoyed Most
The location is absolutely perfect! just minutes from Cutty Sark ..Maritime museum..Royal observatory..Thames river trips and great riverside pubs.
Other Comments
Travelzoo misrepresented the meal part of the offer, by describing it as £28 each towards dining in the restaurant. In any other hotel, this means £28 towards any A la carte menu. We were only offered a short, boring, set menu (without a price) and when I asked the staff for the A la carte menu, they feigned not to understand and insisted that we could only order from the first menu. "for travelzoo customers, and it's £28".
christopher
13 Aug, 2018
Tonbridge, UK
Enjoyed Most
Excellent location
Gina
13 Aug, 2018
Worthing, UK
Enjoyed Most
Evening meal was very good and service good
Other Comments
Very helpful staff
Malcolm
12 Aug, 2018
Bury Saint Edmunds, UK
Enjoyed Most
The whole experience
Other Comments
A great location. Comfy bed and lush breakfast
Denise
12 Aug, 2018
Abbingdon, UK
Enjoyed Most
Location, very helpful staff, comfortable room, good breakfast.
Doreen
12 Aug, 2018
Canterbury, UK
Enjoyed Most
Food location ambience
Other Comments
Check im is 3 NOT 2 as u said.
Free wine may not b consumed in dining room
derek
11 Aug, 2018
Leek, UK
Enjoyed Most
The location. Drive there but still have access to London. Superb listed building with all the Greenwich world class sites at hand. The value of three course meal and bottle of proseco. Full English breakfast.
Andrew
11 Aug, 2018
Aylesbury, UK
Enjoyed Most
Good location in Greenwich
Other Comments
Not easy to locate the entrance which is tucked round the back
Anthony J
11 Aug, 2018
Seaford, UK
Enjoyed Most
The Location
Other Comments
Very well situated
Geoffrey
11 Aug, 2018
Haywards Heath, UK
Enjoyed Most
location and price
Rennie
11 Aug, 2018
Chipping Norton, UK
Enjoyed Most
New clean and staff lovely and food
Elaine
11 Aug, 2018
West Malling, UK
Enjoyed Most
The food was good and the staff were very efficient and helpful.
Other Comments
Fantastic situation for many LONDON attractions.
Jennifer
10 Aug, 2018
Camberley, UK
Enjoyed Most
Location excellent and, as requested, we were given a quiet room.
Other Comments
We were not at all happy about the "A bottle of sparkling wine (worth £34)" part of the deal. It was not mentioned that we had to drink this wine in our room. We had a glass each and then tried to take the rest of the bottle down to our meal. We were prevented from taking it in and on querying this were shown a copy of a letter which apparently should have been in our room, telling us the wine had to be drunk in the room. The result was a feeling of embarrassment and disappointment and we drank tap water with our meal. If we had known about this restriction we would have taken the free bottle home and had a glass of wine each with the meal.
A
10 Aug, 2018
Malvern, UK
Enjoyed Most
The room was lovely - the bed was very comfortable and the pillows were amazingly soft. The easy chair in the corner was a nice touch - it was nice to sit there rather than have to use the bed or the straight-backed chair near the mirror. The staff were all very helpful and courteous. We ate at the restaurant and the choices were good for all courses - I would suggest there was something for everyone; the food was absolutely delicious and it was very good value for money. Breakfast was also delicious - good variety of choices and all nicely cooked and presented.
Other Comments
The bathroom was okay but needs to be updated.
Lesley
10 Aug, 2018
Herne Bay, UK
Enjoyed Most
local history
Other Comments
No air conditioning
David
10 Aug, 2018
Maidenhead, UK
Other Comments
The bottle of Prosecco in the room was nice but it would have been even better if we could have had it with dinner which was not permitted, so we took it home.
vivian and howell
10 Aug, 2018
Lightwater, UK
Enjoyed Most
Close proximity to Greenwich attractions.
Christine
04 Aug, 2018
High Wycombe, UK
Enjoyed Most
Great location.
Ian
11 Jun, 2018
Eastbourne, UK
Other Comments
Found the breakfast lacking.
No air conditioning in room.
Julie
11 Jun, 2018
ThetfordThetford, UK
Enjoyed Most
Location. Efficient and friendly reception staff
Other Comments
The major problem was with the restaurant which lets down the hotel. The dinner menu was very limited. I asked if a dish was suitable for me as I am lactose intolerant but was merely told that it might be. I asked for a bottle of white wine but was presented with a bottle of red which I sent back. The white wine was brought but it was not chilled. I queried this but the manager argued saying that it had been stored in the cellar. He brought another bottle but again it was room temperature and we declined it. Again the manager argued with us. We did not have wine with our meal as a result. The restaurant staff, especially the manager, was unhelpful and lacked either the knowledge or inclination to provide a good service. It was in marked contrast to the rest of the hotel. We would not eat there again and would advise others not to.
Robert
10 Aug, 2018
Radlett, UK
Enjoyed Most
Location
Other Comments
Toilet broke and no maintenance on duty so had to change rooms. No atmosphere in dining room, poor service, first 2 bottles of wine we ordered were out of stock!
Hilary
09 Aug, 2018
Crowthorne, UK
Enjoyed Most
Breakfast staff were friendly helpful and very entertaining
We all left with a big smile on our faces
Mary
09 Aug, 2018
Hailsham, UK
Enjoyed Most
Food and service
Other Comments
Rooms would be better with air conditioning.
Angela
08 Aug, 2018
Colchester, UK
Enjoyed Most
good location - price
Other Comments
Could do with an update but staff resolved problems - e,g hairdryer not working
linda
08 Aug, 2018
Manchester, UK
Enjoyed Most
Location service & value
Other Comments
As above
Peter
08 Aug, 2018
Herne Bay, UK
Enjoyed Most
A wonderful location for exploring historic Greenwich
John
08 Aug, 2018
Worthing, UK
Enjoyed Most
excellent location
Other Comments
tiles behind show in need of a thorough clean
Moira
08 Aug, 2018
Leatherhead, UK
Enjoyed Most
Location and spacious room
Other Comments
Great place and fabulous Travelzoo offer
John
07 Aug, 2018
Ashford, UK
Enjoyed Most
Location and ability to park
Other Comments
Friendly staff . Food was good . Room comfrortable . Package was everything you promised
Patricia
07 Aug, 2018
Cambridge, UK
Enjoyed Most
Breakfast service & staff were friendly.
Other Comments
The hotel could make more of the courtyard with plants and flowers.
Entrance could have planters & flowers; looks very temporary.
Alison
07 Aug, 2018
Glasgow, UK
Enjoyed Most
Staff pleasant and good breakfast
Other Comments
Badly maintained dirty room and bathroom
Lynn
06 Aug, 2018
Harpenden, UK
Other Comments
Very efficent head waitress
Edward
06 Aug, 2018
Derby, UK
Enjoyed Most
Hotel location all staff friendly and helpful, restaurant enjoyed dinner and breakfast excellent.
Other Comments
Car parking close to hotel.
Enjoyed our stay and look forward to returning to stay again
Wayne
06 Aug, 2018
Watford, UK
Enjoyed Most
Value for money and location
Other Comments
Would definitely come back
Carole
06 Aug, 2018
Colchester, UK
Enjoyed Most
Location
Other Comments
No air conditioning! Wedding reception just below our room! 1st choice on menu not avail able.
Lesley
05 Aug, 2018
Rochford, UK
Enjoyed Most
The location is good, the hotel is very nice, we had a lovely large room, it was a hot day, the hotel provided two fans which was fine. It was our anniversary and we had a bottle of bubbly with cake left in our room. A lovely surprise. Thank you Devonport House.
Other Comments
There is a safe in the room free of charge, the evening meal was very nice, not a big choice, but it was fine for us. The breakfast was lovely lots of choices. If the offer comes up again I will book again. Really enjoy our short stay.
Janet
05 Aug, 2018
Ongar, UK
Enjoyed Most
The location to Greenwich high spots ,and the room we had which was very comfortable and clean
Other Comments
The only downside to our visit was the visible directions to the entrance to the hotel,coming from Cutty Sark station we saw the banners for the hotel , but no directions until we saw a small sign along the road to the park.ALL THIS IN 30*HEAT WITH A SUITCASE!!!!!!!We were thankful for the free bottle of bubbly when we eventually got to our room !!!!!!!L?
Pamela
05 Aug, 2018
Harlow, UK
Enjoyed Most
Love the venue, the location so close to the park and the river and all the lovely things at Greenwich. The rooms are comfy and clean. The hotel is very nice, lovely large lunge area, outside courtyard and remarkable quiet at night considering the vibrant life that goes on around Greenwich. Its great to be able to hop on to a Thames Clipper MBNA and whizz along, saves so much time on the trains and is great to see the views of the O2 or Canary Wharf, Tower Bridge etc.
Other Comments
The only downside was the shower screen on the bath in the room we were in, it made getting to the taps fairly difficult and the coffee and tea at breakfast are not great blends. Apart from that the venue is great, parking at a reduced rate £10 instead of £15 per 24 hours which is a bonus.
Miranda
04 Aug, 2018
Colchester, UK
Enjoyed Most
Location
Other Comments
Very nice serving staff
Stuart
04 Aug, 2018
Birmingham, UK
Other Comments
The hotel and staff were excellent, although the restaurant food was poor and I was initially overcharged when checking out.
Raymond
03 Aug, 2018
Brighton, UK
Enjoyed Most
The dinner in the bar courtyard
Other Comments
The rooms are very very hot
Lucie
03 Aug, 2018
Epsom, UK
Enjoyed Most
Everything wonderful all the staff helpful and friendly, the room clean bed comfortable food very good
Other Comments
We will go back again so much to see great place
Jean
02 Aug, 2018
Frinton-on-Sea, UK
Enjoyed Most
Good value
John
02 Aug, 2018
Lincoln, UK
Enjoyed Most
Lovely hotel location amazing to explore greenwich
stella
01 Aug, 2018
Bewdley, UK
Enjoyed Most
Staff were excellent , we received a bottle of Prosecco not just a glass . Room was slightly dated and bathroom needs a make over. But was all ok for the night
Chris
01 Aug, 2018
Littlehampton, UK
Enjoyed Most
Location was excellent
Belinda
31 Jul, 2018
Bognor Regis, UK
Enjoyed Most
The location.
Other Comments
The staff were rude and unhelpful. There were two tiny camp beds put into an already very small room for my children, who at 9 and 11 are way too old for a tiny "put me up" bed. We were refused entry into the restaurant for our evening meal and were not given a satisfactory alternative. Hotel rooms have no air-con so were unbelievably hot and stuffy. No customer service or acceptance of the fact we were paying guests and had a family (i.e. small room allocated to us).
Faye
31 Jul, 2018
Boston, UK
Enjoyed Most
Location is excellent. Good breakfast.
Edwin
31 Jul, 2018
Leeds, UK
Enjoyed Most
The location is superb, the hotel is pleasing to look at.
Other Comments
We arrived and the booking clerk seemed more interested in taking car park money rather than us. We wanted a drink in the bar before diner. The hotel was busy with a wedding reception taking place. Three staff behind the bar only one serving with the other two polishing glasses. We went for diner at 8.30pm. We were shown to a table that was tucked away which was not a problem. It took an age for someone to take our order, we then waited and waited for our starters, then even longer for our main meals. The food was very poor both in quality and quantity. It took three attempts to get our drinks order somewhere near but not correct. The waiting staff appeared more interested in prepairing tables for breakfast at 8.30 pm than looking after diner guest. We almost felt we were an inconvenience. All the above was discussed with the duty manager at the time.
This was such a disappointment as we've stayed here before and it was great value for money but this visit was a real letdown.
Hugh
30 Jul, 2018
LancasterLancaster, UK
Enjoyed Most
The proximity of the hotel was fantastic for exploring the museum.
Elizabeth
30 Jul, 2018
Solihull, UK
Enjoyed Most
Excellent location and brilliant syaff
Other Comments
Good food, comfortable rooms
kenneth
10 Jun, 2018
Braintree, UK
Enjoyed Most
Location
John
10 Jun, 2018
Grays, UK
Enjoyed Most
The location and the ease of parking .
Other Comments
The staff are very nice and helpful
Christine
10 Jun, 2018
Deal, UK
Other Comments
Service and broken tile in bathroom cutting my toe
James
09 Jun, 2018
Skipton, UK
Enjoyed Most
The food was great, the evening meal was tasty. Breakfast selection was amazing. Kash on reception was efficient and friendly, the staff at breakfast were very attentive.
Other Comments
We were lucky with the room in exceptional hot weather as it was facing the courtyard it was much cooler then other rooms, going by the comments of other people who were overlooking the gardens.
Linda
29 Jul, 2018
Polegate, UK
Enjoyed Most
Convenience for Greenwich
Other Comments
Could do with a broader dinner menu and wine list
Simon
29 Jul, 2018
Lee-on-the-Solent, UK
Enjoyed Most
Great location. Lovely staff.
Alan
29 Jul, 2018
Market Harborough, UK
Other Comments
Needs updating. Only 1 beer to choose from. Menu limited. The room was very hot and small.
William
29 Jul, 2018
Southampton, UK
Enjoyed Most
Despite some negative review, we found that Devonport House far exceeded our expectations. The room and public areas were spotless, bathroom clean and we'll maintained and can gratefully provided as it turned out to be the hottest day of the year. Lovely outdoor courtyard area but we thought for £28 per head the dinner Main course could have been a bit more generous although the bar prices were good for London. Breakfast was excellent- plenty of choices and at 8am no queue!! Hopefully if our granddaughter gets a place to study Dance for 3 years nearby we will be back several times.
Other Comments
Lovely hotel in a beautiful location, no tubstation but the Riverbus more than makes up for it.
Jennifer
28 Jul, 2018
Swansea, UK
Enjoyed Most
Restaurant staff were very pleasant and helpful. Location was excellent.
Other Comments
Service of reception staff poor. Did not seem at all interested to help with our questions or requests. Room was exceedingly hot and lacked toiletries which we assumed would be present for a one night stay.
Sara
27 Jul, 2018
Brentwood, UK
Enjoyed Most
Closeness to Greenwich attractions
Other Comments
It was a very hot night and there was no air-conditioning in the room so it was difficult to sleep
MR H
27 Jul, 2018
Westerham, UK
Enjoyed Most
Pleasant friendly helpful staff.
Other Comments
Dinner at night was disappointing. Pretty basic ordinary food, lacking in taste and presentation
Ian
26 Jul, 2018
Leigh-on-Sea, UK
Enjoyed Most
Location
Other Comments
Bathrooms need attention
JOANNE
26 Jul, 2018
Horsham, UK
Enjoyed Most
The management were appologetic.The location was perfect.The room was clean and well presented and because of that we would stay again.We wouldn't have been happy with the price but the Travelzoo offer was very good.
Other Comments
The room we were given had someone in it on the bed when we went in....very embarrasing! We were given another room but the bottle of fizz had been drunk by the people in our original room...we were given another to take home and it was agreed that we could have a bottle of house wine with dinner as compensation (we were happy with that) The restaurant was dissapointing.We had to sit in the doorway as they said it was the only table laid but afterwards as others arrived they removed breakfast sittings to accommodate diners. A lot of the items on the menu were unavailable only leaving things you had to pay a supplement for. A number of people were complaining. The service was slow and fraught and didn't make a good dining experience.
Carol
26 Jul, 2018
Pickering, UK
Enjoyed Most
The convenient location
Other Comments
The service for drinks was very slow and there were no prices on the menu for the food, as we had a £28 pp allowance towards food we had no idea of price for what we had chosen, very confusing!
Gillian
26 Jul, 2018
Maldon, UK
Enjoyed Most
Food very good. Location was excellent.
Susan
09 Jun, 2018
Great Yarmouth, UK
Enjoyed Most
central to everything
Other Comments
stall very friendly
09 Jun, 2018
Mosman, NSW, Australia
Enjoyed Most
Great location, nice room, good breakfast.
Other Comments
Limited evening menu, didn't change for the three nights we were there, ran out of some items on our third night.
at
08 Jun, 2018
Studley, UK
Enjoyed Most
Good value with dinner included in price, staff very friendly and helpful
Mary
07 Jun, 2018
CanterburyCanterbury, UK
Enjoyed Most
Location and rooms. I certainly wouldn't go back at their listed prices. I would return on a deal but not one that included food. I would rather eat out.
Other Comments
Food was very poor. Menu unimaginative and what was served was lacking ingredients and care. Had 2 courses at dinner, but did not bother with desert although paid for. Breakfast was poor, pastries stale probably prepared 1 or 2 days before, hot food had been sitting under the beat lamps far too long. Sorry but better meal at a little chef.
Jeremy
26 Jul, 2018
March, UK
Enjoyed Most
The location and helpful restaurant staff, both excellent
peter
26 Jul, 2018
Brighton, UK
Enjoyed Most
Courtesy and friendliness of the staff.
Shan
25 Jul, 2018
Wallingford, UK
Enjoyed Most
The building & hotel location were exceptionally good.
Other Comments
It was my birthday & my wife asked reception to organise a small cake with a candle to be served at dinner. The receptionist wrote a note to the chef but when we got to the dessert course the staff had no knowledge of the request. Very disappointing as it was a special occasion
Gerald
24 Jul, 2018
Barnet, UK
Other Comments
No air-conditioning
Martin
23 Jul, 2018
Sale, UK
Enjoyed Most
The general locality and ambiance of the Hotel
Paul
23 Jul, 2018
Hastings, UK
Other Comments
Noisy , dated rooms and poor restaurant
James
23 Jul, 2018
Bexhill-on-Sea, UK
Enjoyed Most
Food was very nice, service was great, access very easy, nice area
Tim
23 Jul, 2018
Basildon, UK
Enjoyed Most
It's location and parking. Easy to explore Greenwich and the museums etc and water taxi into the city.
Other Comments
We had booked for dinner as part of the travelzoo offer but there were several dishes not available from an already limited menu which was disappointing as the restaurant was not fully booked. The staff were very good and offered us the bar menu in addition to the offer menu.
Lynda
22 Jul, 2018
Chepstow, UK
Enjoyed Most
perfect location to see Greenwich attractions. Beautiful old building with interesting history.
LINDA
22 Jul, 2018
Newton Abbot, UK
Other Comments
Upgrade not offered or mentioned by staff. When i mentioned it i was told it was not much of an upgrade anyway. To which i replied that it would have been nice to have been offered. This is our 2nd time here and no upgrades.
Jim
12 Jul, 2018
Ryde, UK
Enjoyed Most
The location is beautiful
Other Comments
The hotel room was very hot even with the fan on. I know it was extremely hot outside during the day/night but would say it could do with A/C
Tom
01 Jul, 2018
Godalming, UK
Other Comments
Service was poor- we were not told that the restaurant would be closed on our second night. We didn’t get the sparkling wine in our room. We had to ask for it several times! Good hotel but could be better.
Jill
01 Jul, 2018
Bingley, UK
Enjoyed Most
The location.
Other Comments
The evening meal, we were there for 2 nights, we didn't eat there the second night even though we had paid for it
les
01 Jul, 2018
Birmingham, UK
Enjoyed Most
We loved Impressive building from outside, fantastic location for Greenwich's historic attractions, well managed and helpful staff and pleasant ambience.
Other Comments
The hotel offer through Travel Zoo was good value overall, but we were disappointed with our room, on top floor (408). First, no air conditioning in the heatwave and dormer windows opened only fractionally so we were wilting even with the fan. Also the room dimensions & layout were not suitable for double adult occupancy with a standard size double bed awkwardly tucked under the eaves on the one side.
stephanie
30 Jun, 2018
Stourbridge, UK
Enjoyed Most
Locality. Price.
Other Comments
Most of the staff very pleasant. Management need some attention to detail in restaurant as food and litter on floor in the evening was still there at breakfast.
Marilyn
30 Jun, 2018
Bury, UK
Enjoyed Most
Great Service; excellent location; lovely evening meal and breakfast. Always stay here when we go to London.
James
28 Jun, 2018
East Grinstead, UK
Enjoyed Most
Nice dinner with our family to celebrate our wedding anniversary.
Other Comments
We and apparently several other guests (according to reception staff) complained about the noise two guests where making in the courtyard during the evening, we complained at 10:30 and 12:30 that we were unable to sleep because of their noise. The next morning on check out we were told several guests had complained about the noise and reception staff apologised for it and said they should have done more about it but there wasn't a lot they could do. Perhaps large notices around the court yard asking guests to be quite after about 10 pm and warning them that they could be ejected from the premises if they did not do so.
ERIC
26 Jun, 2018
Steyning, UK
Other Comments
We were unlucky in that the hotel was hosting a big function. We were told that we did not need to book a time for dinner, but when we went down to the dinning room, it was noisy and full. We were invited to have our meal in the bar. The meal was actually very good and the barman extremely helpful, but the bar is not really set up for eating a full meal.
Graham
26 Jun, 2018
Tunbridge Wells, UK
Enjoyed Most
The staffs in the restaurant did a great service. I enjoyed the stay. Thanks
Huiwen
25 Jun, 2018
Bellevue, WA, USA
Enjoyed Most
The location
Alison
25 Jun, 2018
Portsmouth, UK
Enjoyed Most
Great location
DEBRA
25 Jun, 2018
Southampton, UK
Enjoyed Most
Fabulous location
Other Comments
All staff were so helpful and went way beyond anything we were xpectng
Christina
25 Jun, 2018
Midsomer Norton Bath, UK
Enjoyed Most
The location
Other Comments
The lack of a fridge in our room was disappointing. Also our friends bathroom was tired looking and need of a good clean and decorating.
25 Jun, 2018
Wisbeach, UK
Enjoyed Most
Location
Other Comments
Everything was brilliant except we felt the dinner menu was very disappointing for a 4* hotel. Breakfast excellent but dinner it so.
Mary
24 Jun, 2018
Crowborough, UK
Enjoyed Most
The 3 course meal & the location
Other Comments
Needs air conditioner
Alison
24 Jun, 2018
Scarborough, UK
Enjoyed Most
young and very helpful staff
Other Comments
We needed a Gluten free meal which the hotel provided but with some difficulty on communication between the staff and the chef
GERALD
23 Jun, 2018
RINGWOOD, UK
Enjoyed Most
The breakfast was excellent and the staff were very friendly.
Other Comments
The location if great for a visit to the observatory and all the other tourist attractions in Greenwich.
Karen
18 Jun, 2018
Reading, UK
Enjoyed Most
Ideal hotel for visiting Greenwich. Excellent staff, service and food.
Steven
17 Jun, 2018
Chesterfield, UK
Other Comments
The hotel is in an excellent position for sight seeing, with Greenwich Park within 50 yds of walking. In our two night stay we visited the Maritime Museum, the Queens House, the Royal Observatory, Cutty Sark and Greenwich market. Most enjoyable.
J M
16 Jun, 2018
Northampton, UK
Enjoyed Most
Checking in & out- lovely guy on reception, breakfast & comfy beds.
Other Comments
Sometimes slow & indifferent service on reception & during our evening meal.
£5.00 for a bottle of water- were you having a laugh?!!
Mr C D
16 Jun, 2018
NewcastleNewcastle Under Lyme, UK
Enjoyed Most
Superb location and great staff.
Albert
16 Jun, 2018
Dunstable, UK
Enjoyed Most
The location is ideal for exploring Greenwich and it's historic attractions.
Other Comments
This booking was supposed to include a bottle of sparkling wine on arrival. I didn't ask and it wasn't offered but It wasn't until I returned home that I realised I had overlooked this
Iain
15 Jun, 2018
Wickham, UK
Enjoyed Most
The ease at which we could visit all the attractions in and around Greenwich
Other Comments
Very helpful and attentive staff
Alan
12 Jun, 2018
Ilminster, UK
Enjoyed Most
Really good value for money
Anthony
12 Jun, 2018
Warminster, UK
Enjoyed Most
Fantastic location and great facilities
Other Comments
We thought the evening meal was not too good so we went out the second night. The breakfast was better.
Alison
12 Jun, 2018
South Brent, UK
Enjoyed Most
Perfect position in Greenwich, loved Greenwich. Staff very good.
Marie
12 Jun, 2018
Swindon, UK
Enjoyed Most
Everything
Other Comments
Perfect in every way.
Matthew
05 Jun, 2018
Thaxted, UK
Enjoyed Most
Fantastically located
Other Comments
Wonderful friendly hotel staff
Annabel
04 Jun, 2018
Cambridgeshire, UK
Enjoyed Most
We have stayed at the hotel before through Travelzoo. For us the best option is the Bed and Breakfast deal, we have found the evening meal to be well over priced.
We enjoy the hotel very much and look forward to the next deal.
Regards GEOFF Howson
Geoffrey
04 Jun, 2018
Peterborough, UK
Enjoyed Most
The location
Other Comments
It was an anniversary present for our son and his wife.
The hotel is run down, the room smelt of damp. It had dirty wallpaper that was peeling. The evening meal and breakfast was not nice or fresh.
The staff were uninterested and hardly said good bye on leaving.
Very disappointing and not that cheap !
KATHY
03 Jun, 2018
Stockton-on-Tees, UK
Enjoyed Most
location abd food
Catrin
03 Jun, 2018
Lincoln, UK
Enjoyed Most
Great location
Other Comments
The bathroom sink was very slow drain we reported it to be fix but when we return around 11:30 PM the sink was overflowed we have to move room at midnight and they didn’t offer any apologies or compensation
Bertha
03 Jun, 2018
Battle, UK
Enjoyed Most
The location and the rooms
Other Comments
Food however is poor. Breakfast is a farce, no staff, poor food quality, eggs cold and set, coffee could have been the washing up water. Will stay again because of location and rooms but definitely will not be eating here, plenty of restaurants nearby.
Dave ellis
02 Jun, 2018
Woodbridge, UK
Enjoyed Most
Rooms were nice and location excellent
Other Comments
The food was very poor and the children’s menu on the website did not exist in the hotel. All that was offered was a pizza, pasta or sausage that would take 20 minutes! The pasta and pizza were large adult portions and not for a small child.
Graham
01 Jun, 2018
Llandrindod Wells, UK
Other Comments
My friend required gluten free meals although i have emailed in advance this did take some organising and have to mentioned at every meal
Elizabeth
01 Jun, 2018
Altrincham, UK
Enjoyed Most
Location to all the Greenwich sites.
Other Comments
Could do with slightly better training at reception and in the dinning room.
Neil
01 Jun, 2018
Burton-on-Trent, UK
Enjoyed Most
The staff were professional, efficient and friendly
Ian
01 Jun, 2018
East Molesey, UK
Enjoyed Most
We enjoyed everything about this hotel. Atmosphere was relaxed and calm, nothing was a problem. Location was perfect for what we wanted and the meals were excellent. We thought the staff were lovely and you could not get better value for money.
Other Comments
We will certainly look for more De Vere hotels with Travelzoo in other areas of the country for a future mini break.
01 Jun, 2018
Ammanford, UK
Enjoyed Most
Brilliant location close to all the Greenwich sites
BRIAN
01 Jun, 2018
Walton-on-Thames, UK
Enjoyed Most
Friendly Staff and convenient location
David
31 May, 2018
Stafford, UK
Enjoyed Most
Extremely good value for money and the staff were very nice.
Craig
31 May, 2018
Ashord, UK
Other Comments
Excellent location fir visiting Greenwich
Pina
29 May, 2018
Leicester, UK
Enjoyed Most
The postion and ease of parking was excellent.
Gayle
28 May, 2018
Stevenage, UK
Other Comments
We were very interested in the history of the hotel. Unfortunately, the only place one could read this was in the lift. I never got to finish it ! I told the duty manager Kash when we were leaving and he said he would recommend putting this in the booklet every room has.
Lorraine
26 May, 2018
Cheltenham, UK
Enjoyed Most
The location is excellent and parking on site
Zoe
26 May, 2018
Eastbourne, UK
Other Comments
.....but the food was fair. At best.
Sydney
26 May, 2018
Exeter, UK
Enjoyed Most
Everything
Other Comments
Beautiful setting, excellent food, wonderful service and friendly staff.
June
23 May, 2018
West cliff on Sea, UK
Enjoyed Most
Excellent location
Mrs S
23 May, 2018
Southampton, UK
Enjoyed Most
On arrival we were greeted by a lovely guy on reception who was very friendly and extremely helpful, explained everything we needed to know. Our room was fabulous and couldn't fault it in anyway. Very clean. The bed was amazing....so comfortable. Shower or bath ....the shower was brilliant. We had an evening meal in the restaurant which also was fabulous and so were all the staff...again extremely friendly and helpful. In the morning we seated for a very enjoyable cooked breakfast which was delicious. Breakfast was buffet so you could help yourself to whatever you wanted. Plenty to choose from if you didn't want a cooked breakfasts. Check out at 11 am. Reception very kindly looked after our cases until we were ready to leave. I would highly recommend this hotel....not only for the comfort but for location too...you have everything around you just minutes walk away. I wouldn't hesitate to return and hopefully very soon. I absolutely loved everything. Thank you Devonport House
Other Comments
Thank you for such an amazing night we had at your hotel...absolutely wonderful in every way. Your staff are really lovely and extremely friendly and helpful.
Our room was probably the most comfortable I had ever slept in. Shower was lovely. I wouldn't hesitate to stay with you again in fact I can't wait. Superb location and everything minutes walk away. My booking was made with Travel Zoo and I can't believe what we had included in this special offer. Our evening meal was included with a most delicious bottle of proscecco in our room on arrival and of course a beautiful full English breakfast, again this was delicious and can not fault anything. I would certainly be recommending your beautiful hotel. I would like to say a very big thank you. Warmest wishes. Mrs Linda Willmott.
We had a beautiful meal in the restaurant and again staff very helpful.
LINDA
22 May, 2018
Somerset, UK
Enjoyed Most
Comfort, friendliness of staff, location.
Eileen
22 May, 2018
Ilkeston, UK
Enjoyed Most
Excellent location, nice room, very clean
Other Comments
Although hotel didn't appear to be busy we had to wait a long time for someone to serve us in the bar and on reception. Not very attentive in the restaurant
Julie
21 May, 2018
Hornchurch, UK
Enjoyed Most
location
Other Comments
all staff were friendly and helpful
Susan
21 May, 2018
Winchester, UK
Enjoyed Most
Lovely building in unique setting.
Irene
20 May, 2018
Amersham, UK
Enjoyed Most
The location and very friendly and accommodating staff
Other Comments
Welcome drink was initially charged to room and some debate about whether it should be taken off . Staff exceptional location very good
Patricia
20 May, 2018
Poole, UK
Enjoyed Most
The complete experience.
Teresa Jane
20 May, 2018
Southampton, UK
Enjoyed Most
Location
lynsey
20 May, 2018
Godalming, UK
Enjoyed Most
Location
Ann
19 May, 2018
Horsham, UK
Enjoyed Most
It's location was perfect for visiting Greenwich and all the local attractions. The staff were so helpful and the rooms comfortable having all amenities.
Other Comments
A lovely place to enjoy a restful break. So convenient for so many tourist attractions everywhere light and welcoming. A return trip a must.
Maureen
19 May, 2018
Thetford, UK
Enjoyed Most
Brilliant location. Lovely staff
Nikolette
18 May, 2018
Brighton, UK
Enjoyed Most
The friendliness of the staff and the location
Other Comments
Lovely hotel but the room we stayed in was a bit tired and needed a little tlc. Bed was very comfortable and shower over the bath was very good.
Heather
18 May, 2018
Braintree, UK
Enjoyed Most
The location and the lovely staff
Other Comments
We really couldn’t fault this hotel. The food was great, the staff worked very hard to make our stay as good as possible, I would love to go back again!
Amber
17 May, 2018
Exeter, UK
Enjoyed Most
Location, and lovely staff.
Nikolette
17 May, 2018
Brighton, UK
Enjoyed Most
Location
Other Comments
Good breakfast, but (included) dinner menu disappointing as it did not change for all three nights and choice was limited, with no option to 'upgrade'.
Brian
17 May, 2018
Norwich, UK
Enjoyed Most
Staff very attentive and pleasant.
Other Comments
Food choice limited. Food quality average. Would not stay again when a wedding/party was being held. , very noisy with the music going on till 12-20am. One member of staff in the bar, when a function was on, clearly needed more. Had to go out for a drink !
Rosemary
16 May, 2018
Thetford, UK
Enjoyed Most
Value for money, atmosphere and position.
Other Comments
Nice rooms, good food and friendly staff.
15 May, 2018
Essex, UK
Other Comments
Hotel a bit understaffed . Room and ensuite a little tired. A superb location and the staff were very friendly.
Barbara
15 May, 2018
Northampton, UK
Enjoyed Most
Service and food and great price
Alan
14 May, 2018
Torquay, UK
Enjoyed Most
Breakfast
Other Comments
Good parking
Valerie
14 May, 2018
Northampton, UK
Enjoyed Most
Beautiful building and fantastic location.
margaret
14 May, 2018
Basingstoke, UK
Enjoyed Most
Ease of access to local attractions and central London. Excellent and cheerful staff.
Sharon
14 May, 2018
Bristol, UK
Enjoyed Most
Food and service were excellent
debra
13 May, 2018
Market Drayton, UK
Other Comments
We felt the restaurant menu was disappointing.
Deirdre s
13 May, 2018
Pulborough, UK
Enjoyed Most
Excellent Breakfasts, a short walk from all Greenwich has to offer
Hilary
13 May, 2018
Colchester, UK
Enjoyed Most
Lovely area with lots to see and do
Jennifer
13 May, 2018
Leamington Spa, UK
Enjoyed Most
Room cleanliness, surrounding area
Other Comments
Food was average, serving staff in restaurant ok but could benefit from sone training
glyn
13 May, 2018
Bedford, UK
Enjoyed Most
Location perfect for seeing all the sights in Greenwich
Other Comments
Room a generous size and comfortable. Bathroom although very clean was shabby. Old shower fitting , cracked tiles and chipped paint.
The dinner menu is rather boring and the same as when I visited 2 months ago. 3 courses reasonable price.
We were able to leave our luggage after checking out which meant we could enjoy sightseeing without dragging case with us which we really appreciated.
Janet
12 May, 2018
King's Lynn, UK
Other Comments
restaurant food and service were disappointing
Gina
12 May, 2018
Worthing, UK
Enjoyed Most
Breakfast staff were great
Other Comments
day time check in staff lacked personality. Evening meal dreadful. Waited almost an hour for main course to arrive and then it was not what we ordered. Not advised that items on the desert menu were not available
Janet
11 May, 2018
Orpington, UK
Enjoyed Most
the fantastic location
Alan
11 May, 2018
North walsham, UK
Enjoyed Most
Friendly staff
Keith
10 May, 2018
Wokingham, UK
Enjoyed Most
Excellent, peaceful location so very close to all major attractions in Greenwich
Other Comments
Lighter-weight duvets would make for a more comfortable night's sleep spring arrives. Otherwise everything was good.
Gillian
09 May, 2018
Birchington, UK
Enjoyed Most
The staff are exceptionally friendly and accommodating and the food is lovely and well-presented.
Other Comments
Fantastic location and surprisingly quiet!
Sheren
09 May, 2018
Lincoln, UK
Enjoyed Most
The location and the quality of the dinner.
Other Comments
The rooms can be very hot and the hotel staff clearly prioritise their wedding party guests over general guests. Breakfast in particular was chaotic and could have been better planned...(we stayed at this hotel last year for the excellent location and experienced the same chaos then too, so this is not a one-off and something the hotel should have got a better handle on by now!)
Linda
09 May, 2018
Romford, UK
Enjoyed Most
Staff and location
Other Comments
Great location and oasis within London, proximity to the park, observatory and local shops and restaurants great. Short train ride to London centre so excellent
Susan
08 May, 2018
Birmingham, UK
Enjoyed Most
Ideally located in Greenwich and can park there
easy to get to central London
Dinner really nice
Sallyanne
08 May, 2018
Norwich, UK
Other Comments
The person we initially had contact with at reception was rude. But when we checked in with a different person he was very good.
Andrew
08 May, 2018
Solihull, UK
Enjoyed Most
Location
Other Comments
We were treated very well from arriving until we left.
Alan
08 May, 2018
Lincoln, UK
Enjoyed Most
Central for everything in Greenwich. Hotel staff very friendly and helpful. Deal was such good value with 3 course dvdnkng meal. Food was great.
Carole
08 May, 2018
Romford, UK
Enjoyed Most
Location
Other Comments
A bit disappointing that there was no peppermint tea in the room.
Our keys stopped working one day so that was a bit annoying.
More veggie options for breakfast would have been good.
paula
07 May, 2018
Ipswich, UK
Enjoyed Most
Location, ambiance, free breakfast an dinner, friendly staff.
Kornel
07 May, 2018
Edmonton, AB, Canada
Enjoyed Most
Great Staffor and wonderful location.
Daniel
07 May, 2018
Chatham, UK
Enjoyed Most
Very good service
Other Comments
Location at Greenwich makes a nice change from central London and there's lots to do and see there.
Judith
06 May, 2018
Wotton-under-Edge, UK
Enjoyed Most
The food was excellent the staff friendly and helpful clean rooms
Other Comments
Excellent location for all activities around Greenwich and easy access into central London
Rodney
04 May, 2018
Littlehampton, UK
Enjoyed Most
Everyone was very welcoming, nothing was too much trouble.
Other Comments
Keep up the good - excellent
Janet Eiryl
04 May, 2018
Bedford, UK
Other Comments
Extremely cheerful and helpful staff.
James
03 May, 2018
Northampton, UK
Enjoyed Most
good staff service
Michael
03 May, 2018
Wisbech, UK
Enjoyed Most
Relaxing in Officers Mess. Has an adjoining bar. Tea & coffee machines.
Other Comments
It would have been useful to have better choice of main course, as wife doesn't like fish.
This visit we took our car. Parking is chargeable but free for blue badge for 24 hours - most welcomed.
Douglas
03 May, 2018
Uckfield, UK
Enjoyed Most
great location, staff excellent
Robert
01 May, 2018
Alton, UK
Enjoyed Most
The location in conjunction with the various historic buildings in Greenwich.
Other Comments
The 3 course dinner was very disappointing - a set menu with 4 choices for each course. I ordered 'seasonal greens' to go with my piri piri chicken - and asked what they were to find out if it was a salad or vegetables. I was told it was vegetables so ordered it. The first time it came, they were not cooked so I sent them back and asked for them to be cooked. The same thing the second time, so I sent them back again and said I was not paying for something they could not serve as proper vegetables. I find it incredible that a hotel is offering food where no-one in the kitchen could cook some simple vegetables as they should be served! I would think they were put in the microwave for about 1 minute so were still raw when presented at the table. I am very glad we went out the first night to eat as we were going to the theatre in the West End. In addition, the restaurant really lacked any atmosphere so it was not surprising that there were very few people eating there on the Saturday night when there are so many eateries within a very short walking distance of the hotel!!
Mrs K M Jones
01 May, 2018
Ringwood, UK
Enjoyed Most
Ideal location for exploring Greenwich.
Other Comments
Staff friendly and helpful.
Stephen
30 Apr, 2018
BracknellBracknell, UK
Enjoyed Most
Comfortable and the staff were friendly but very busy!
Other Comments
Sunday breakfast was very busy and they could have done with another member of staff.
Andrew
30 Apr, 2018
Lymington, UK
Enjoyed Most
Staff and location
Michael
30 Apr, 2018
CambridgeCambridge, UK
Enjoyed Most
Location
Amanda
30 Apr, 2018
Hartley Wintney, UK
Enjoyed Most
Friendly staff, clean rooms, comfy bed, unfussy decor and good furniture in room. Food yummy, prosecco a great improvement on bad red wine!
Other Comments
Excellent value and a lovely location.
olga
29 Apr, 2018
Cromer, UK
Enjoyed Most
The food , the position and the staff
Other Comments
It was very easy to book
Gutteridge
29 Apr, 2018
Leicester, UK
Enjoyed Most
Great staff
johanna
29 Apr, 2018
Bordon, UK
Enjoyed Most
Excellent location and value. Staff attitude was mixed, from inexperienced, to professional, to over familiar. I wondered if it was a hospitality training venue. Room extremely comfortable and well appointed.
Carole
28 Apr, 2018
Weymouth, UK
Enjoyed Most
Nice atmosphere and pleasant staff
Other Comments
Wish we could have had a cocktail made, not out of a bottle
diana
28 Apr, 2018
Crowborough, UK
Enjoyed Most
Breakfast, the room and the staff
Other Comments
The staff were really helpful and friendly.
Judith
27 Apr, 2018
Stourport-on-Severn, UK
Enjoyed Most
Friendly, helpful staff and a great location for the purpose of our stay.
Other Comments
The hotel stay deal provided us with great value for money and we were able to book a Saturday night stay just two days before.
Harvey
23 Apr, 2018
Coventry, UK
Other Comments
Ideal location for exploring Greenwich
Graham
23 Apr, 2018
London, UK
Enjoyed Most
Brilliant location
Other Comments
Staff very good in restaurant.
Denise
22 Apr, 2018
Northampton, UK
Enjoyed Most
The staff were lovely. Very clean. Good food.
susan
22 Apr, 2018
Wellingborough, UK
Other Comments
Rooms and bathrooms need refurbishing. Staff need more training. Menu needs inspiration and food to be available not run and maybe a special of the day.
Sheila
22 Apr, 2018
Buckingham, UK
Other Comments
What an absolutely brilliant experience from the moment we arrived to the moment we left. Fantastic welcome. Great food. Clean and comfortable bedroom. The hospitality was excellent. I would really recommend.
Amanda
22 Apr, 2018
Truro, UK
Enjoyed Most
location
Neil
22 Apr, 2018
Milton Keynes, UK
Enjoyed Most
Peacefulness and location
Karin
20 Apr, 2018
Godalming, UK
Enjoyed Most
Location
Dennis
20 Apr, 2018
Godalming Surrey, UK
Enjoyed Most
Lovely building in a lovely setting. Staff were welcoming & attentive. Overall a lovely stay in order to explore Greenwich and an excellent deal through Travelzoo.
Other Comments
The room itself was good, and what we expected with regards to size and amenities, but was starting to look tired. The over bath shower was powerful with lots of hot water.
Derek
20 Apr, 2018
Gosport, UK
Enjoyed Most
first visit to Greenwich, location is perfect, couldnt better. We be back
Yvonne
20 Apr, 2018
Ferndown, UK
Enjoyed Most
It was excellent value for money through Travelzoo. the food was well cooked and generous portions. All the staff were very friendly and helpful.
Other Comments
A great location for visiting Greenwich and the Curry Sark.
Gillian
19 Apr, 2018
Leamington Spa, UK
Enjoyed Most
Friendly welcome, excellent food and clean rooms.
Other Comments
The location is perfect to explore Greenwich and easy parking is a bonus. value for money outstanding making it a very enjoyable experience and a relaxing break.
Heide
19 Apr, 2018
Ferndown, UK
Other Comments
Very handy for all the usual Greenwich sites, within easy walking distance
June
17 Apr, 2018
Nottingham, UK
Enjoyed Most
The hotel was easy to get to by tube and I was impressed with the friendliness and helpfulness of the staff.
Nice room - good food.
I enjoyed my stay and will definitely recommend this hotel to friends.
Maureen
16 Apr, 2018
Gretna, UK
Enjoyed Most
everything
Other Comments
its that great we have already booked again thanks to your great staff thank you .
Mark
16 Apr, 2018
Cardiff, UK
Enjoyed Most
Excellent location. The staff are friendly and helpful especially at breakfast.
m lynne
13 Apr, 2018
portsmouth, UK
Enjoyed Most
The free bottle of prosecco on arrival!
Other Comments
An honourable mention has to be given to Kash, a key member of their front of house. He made my partner and I feel very welcome and comfortable from the moment he entered the hotel. Brilliant, and a previously unencountered before level of service.
Mark
10 Apr, 2018
Sidcup, UK
Enjoyed Most
The whole overall experience; lovely location right by Greenwich Park and the shops. Staff very welcoming & friendly, food very nice, good selection of vegetarian options. Warm, clean and comfortable room. Very enjoyable experience altogether.
peter
10 Apr, 2018
Enfield, UK
Enjoyed Most
It's located right in the heart of Old Greenwich, in a fine old building.
The room was quiet and comfortable.
Other Comments
We weren't very impressed with the restaurant menu, and didn't like our food.
The price of drinks is excessive, this is obviously how they make their money.
MR J R
09 Apr, 2018
Fairford, UK
Enjoyed Most
location
Other Comments
A very well managed hotel in a superb location.
Keith
09 Apr, 2018
Coventry, UK
Enjoyed Most
Our room was really quiet and breakfast was particularly lovely!
Other Comments
We really appreciated the friendly customer service. Thanks for a lovely break!
Natasha
09 Apr, 2018
London, UK
Enjoyed Most
LOCATION AND THE STAFF WERE VERY FRIENDLY
zena
09 Apr, 2018
Longfield, UK
Enjoyed Most
The location and value for money
Mick
08 Apr, 2018
Herne Bay, UK
Enjoyed Most
Location
Other Comments
Bar area should have been warmer and shame the Shipyard ale had run out!!
Victor
08 Apr, 2018
Croydon, UK
Enjoyed Most
location
Angus
08 Apr, 2018
BROXBOURNE, UK
Enjoyed Most
Location, staff and parking.
Other Comments
The rooms decor was better than the last stay still on the small side though. Assuming it was not the upgraded room.
Elizabeth
07 Apr, 2018
Haywards Heath, UK
Enjoyed Most
Clean friendly hotel staff in restaurant excellent
Debbie
07 Apr, 2018
Bourne, UK
Enjoyed Most
THE location, not too far from the City and near to Parkland and places of interest.
Jeannette
06 Apr, 2018
Dudley, UK
Enjoyed Most
Superb location.
Other Comments
The rooms looked tired and needed refurbishing for example tiles cracked and unsightly in places in the bathroom and stained carpet in the bedroom.We found the food choice to be limited. All of the staff however were very polite and attentive.
05 Apr, 2018
HITCHIN, UK
Enjoyed Most
Great location
Lynda
05 Apr, 2018
Alton, UK
Enjoyed Most
the friendly and courteous staff. Even the cleaning lady and the staff we met when they were on their breaks.
Other Comments
they made the most of the building (old & new sections. The staff sold the deal.
kevin
03 Apr, 2018
Tamworth, UK
Enjoyed Most
Great position to see Greenwich village and all its attractions. Staff all polite and helpful with one or two great characters
Other Comments
Bedroom not over big but bed comfortable and bathroom was modern and clean and had a bath.
Linda
03 Apr, 2018
Derby, UK
Enjoyed Most
Perfect location for Greenwich attractions
Katherine
03 Apr, 2018
Weymouth, UK
Enjoyed Most
Quality and location
Other Comments
Fantastic value
michael
03 Apr, 2018
Swaffham, UK
Enjoyed Most
Location was good
Other Comments
Non professionalism of staff
Andy
03 Apr, 2018
Huddersfield, HD9 1QJ, UK
Enjoyed Most
The location for where we wanted to go
Other Comments
Lovely food and good service
Susan
03 Apr, 2018
Saint Neots, UK
Enjoyed Most
Everything! The deal was for one night bed and breakfast including of a 3 course dinner and breakfast and a complimentary bottle of Proseco in the room. All of the staff were friendly and helpful, the room was clean and comfortable and the quality of the food and service we received was excellent. Will definitely go back.
Other Comments
The location/setting of the hotel was ideal right on the edge of Greenwich Park really lovely country surroundings on the edge of the city of London. Also very close to a wide variety of pubs and restaurants in Greenwich itself. The hotel is an ideal location for exploring the sites and sounds of the city and returning to a quiet relaxing location. The Observatory is at the top of the park and offers stunning views of the city across the river. Other must sees are the National Maritime Museum and Cutty Sark.
Kerri
02 Apr, 2018
High Wycombe, UK
Enjoyed Most
The location Next to Greenwich Park.
Other Comments
Nice restaurant and bar
Margaret
02 Apr, 2018
Huntingdon, UK
Enjoyed Most
Prosecco in the room
Other Comments
Excellent service & food
Helen
02 Apr, 2018
Bridgnorth, UK
Enjoyed Most
Good location in an interesting area only twenty minutes away from central London with good transport links.
malcolm
02 Apr, 2018
Peterborough, UK
Enjoyed Most
Location
Other Comments
Menu needs more choices especially as they run out of things on the menu.
Gary
02 Apr, 2018
Birchington, UK
Enjoyed Most
Wonderful service
Other Comments
Service and facilities fantastic can't wait to return
Angela
02 Apr, 2018
amershan, UK
Enjoyed Most
Location
Linda
02 Apr, 2018
Haywards Heath, UK
Enjoyed Most
We had a lovely welcome, a great deal which included Prosecco & the hotel allowed us to eat in the bar as we were off to the theatre.
Jacqueline
01 Apr, 2018
High Wycombe, UK
Enjoyed Most
Its location.
Other Comments
Great staff, value for money, comfortable room and easy to get to and from the centre of London (providing DLR staff aren't on strike!).
Brian
01 Apr, 2018
Christchurch, UK
Enjoyed Most
Pleasant friendly Helpful staff.
Water for Drinking during the main meal given without having to be requested ( Very Good ).
Other Comments
Perfect Location and good rooms although the Bathroom was a bit dated .
Lawrence
01 Apr, 2018
Newport Pagnell, UK
Enjoyed Most
Ideal location for our needs. Many attractions only minutes from the hotel, including the maritime museum, the Cutty Sark, the Royal Observatory & planetarium. Greenwich Park is a great place for a run or walk.
Other Comments
We found our room to be very warm.
Dave
01 Apr, 2018
Grove, Wantage, UK
Enjoyed Most
Great Location, nice to have bottle of fizz delivered to room included
Other Comments
Food was okay but not great - but disappointing, tasted as if preprepared and just reheated, garlic bread stale and dry, made polite complaint but replacement was just as bad! no fresh veg and breakfast was mediocre and tasted as if it had been sitting around a while, rather tasteless, which was a shame, as with a little more effort they could do much better.
Rooms a bit dated and shabby paint work but again everything you needed was there and staff were very helpful
Susan
31 Mar, 2018
Chichester, UK
Enjoyed Most
So easy to access the wonderful cultural and historic sites. Able to leave the car in hotel's car park at a reasonable cost.lovely happy , helpful breakfast catering staff.
Other Comments
Rooms were a bit tired and just needed a little attention to be perfect. catering needs some attention too, a bit slow in the evenings and not enough staff to cope with breakfast rush and topping up hot food containers when empty, although the young ladies were rushed off their feet and stayed cheerful.
RICHARD
30 Mar, 2018
WORTHING, UK
Other Comments
Room key kept failing.
Barbara
29 Mar, 2018
Bourne End, UK
Enjoyed Most
Situation
Other Comments
Very poor food
Jane Anne
29 Mar, 2018
Southsea, UK
Enjoyed Most
The location was great with easy access to so much of interest in Greenwich.
Other Comments
Room was comfortable and quiet.
Robin
25 Mar, 2018
Oxford, UK
Enjoyed Most
Staff, room and food all top notch.
Barry
25 Mar, 2018
Stoke-on-Trent, UK
Enjoyed Most
Excellent dinner
Other Comments
The whole stay was made very enjoyable. Reception staff efficient and friendly. Breakfast needed to be supervised better ie replacing hot food, juice, bread, plates etc when needed rather than waiting to be asked. The two waiting staff were excellent.
Karen
25 Mar, 2018
Whitstable, UK
Enjoyed Most
Location
Michelle
24 Mar, 2018
Addlestone, UK
Enjoyed Most
Location was great for everything in Greenwich . Hotel staff are great
andrew
24 Mar, 2018
Stoke-on-Trent, UK
Enjoyed Most
Location was brilliant for exploring Greenwich and surrounds with easy links into central London
Other Comments
Bathroom was a little dated with no indication of how to get the towel rail to work. We went on a Travelzoo special deal hence value for money score
Raymond
24 Mar, 2018
Yelverton, UK
Enjoyed Most
Check in was efficient, Reception staff polite. Room was clean, location was good.
Other Comments
The restaurant service was very poor, not enough staff and tables dirty at breakfast, no plates, no milk, hot food ran out and not replaced. Evening dinner service was better. Lots of loud noise in night, doors slamming 4am, 5am, 6am so not a restful night.
Mrs Carol A
24 Mar, 2018
St Albans, UK
Enjoyed Most
convenience for local places of interest
Christopher
23 Mar, 2018
HORLEY, UK
Enjoyed Most
All of the staff that we encountered were very good but 2 deserve particular mention:-
The restaurant assistant manager, Katarena, was very pleasant and eager to help at all times, as was the reception manager, Kash, he was brilliant - always cheerful, and could not do enough for us.
Other Comments
This was our 6th visit to this hotel and over that time standards have definitely dropped .
Our main complain was that our evening meal was served very cool, we complained, the food was taken back to the kitchen and fresh plates brought out but the food was only lukewarm. Further complaints to the acting restaurant manager and food returned to the kitchen again. Finally, the next serving was actually hot. The annoying thing about this saga was that exactly the same thing happened on our last visit but we put it down to a one-off event.
The staff were really good and pleasant in dealing with our complaint and we did not end up paying for any wine (since our meal was included within the Travelzoo deal).
The next morning, I also discussed the issue with the hotel's Food and Beverage manager, who was also very pleasant and very apologetic, possibly even more so as this was the 2nd occasion that exactly the same issue had occurred.
We also noted that whereas on all previous visits there had been nice packets of biscuits in the residents lounge/bar for consumption by guests, the same biscuits were also placed in all bedrooms. Nowadays, there is 1 very small biscuit (in packets in the lounge and none in the bedrooms!).
The manager was keen to try and appease us and on checking out later that day there was no charge for any of the 4 bottles of wine that we had consumed, a reasonable gesture but bases on this and our last visits we would not return again.
kevan
28 Mar, 2018
Solihull, UK
Enjoyed Most
Relaxed atmosphere. Very professional and helpful staff. Delicious breakfast.
Other Comments
Meal service seemed a little disorganised but they still smiled and tried to help when asked at all times.
Julie
27 Mar, 2018
Wombourne, UK
Other Comments
the hotel wasn't full. i ask for a room overlooking the cutty sark which we had stayed in before.and given a lot of notice,this wasn't possible.we arrived at 2pm and had to wait 30min for a room
.only given set menu and had to wait for staff to get a drink in the bar..... not happy !!
terry
27 Mar, 2018
Dartford, UK
Enjoyed Most
Hotel and location
Other Comments
The menu choice was very disappointing, £16 for a beef burger, get real, this was on the dinner menu not much better than MacDonald. We booked 2 nights dinner bed and breakfast and on the second night the menu was exactly the same, what wonderful imagination for a hotel of this star rating. Needless to say with such a fantastic choice we opted out and chose to eat out. Will not book dinner next time we stay.
I don't suppose this comment will even be read but I would love to know the hotels comments.
Regards GEOFF Howson
Geoffrey
27 Mar, 2018
Peterborough, UK
Enjoyed Most
Location, location,location
Other Comments
The breakfast items were not hot and when placed onto cold plates it spoilt what could have been a lovely meal. The grouting between the bathroom tiles was very dirty (room 205)
Patrick
26 Mar, 2018
Norwich, UK
Enjoyed Most
The ease of access to everything in Greenwich
Ruth
26 Mar, 2018
Crawley, UK
Enjoyed Most
Comfortable beds
Friendly service
Other Comments
Fantastic location in Greenwich, parking great value at hotel (£10 for 24 hours)
anne
26 Mar, 2018
Buckinghamshire, UK
Enjoyed Most
It was my birthday..
Other Comments
We had a great time
Alexander J
26 Mar, 2018
Cambridge, UK
Enjoyed Most
Location and service
Other Comments
Very helpful and polite staff.
Simon
25 Mar, 2018
Chelmsford, UK
Enjoyed Most
Hotel was great value for money.
Other Comments
Lovely hotel with friendly staff. Excellent spacious room. The restaurant provided a varied menu and the quality of our 3 course meal exceeded our expectations. Will be happy to revisit in the near future.
lesley
25 Mar, 2018
Warwick, UK
Enjoyed Most
Fabulous hotel. Lovely room
Very good evening meal
Appalling service at breakfast!
One young waitress trying to do everything
Whilst ineffective male staff member was just hanging around
Ran out of everything.. Had to wait ages
Pat
23 Mar, 2018
Birmingham, UK
Enjoyed Most
Location
Other Comments
Room 205 filthy black grouting In bathroom due to extraction not working. Door does not fit either very noisy to open and close...disturbed my wife during the night when I visited the loo!
Andrew
22 Mar, 2018
ST. ALBANS, UK
Enjoyed Most
Great staff,location great and food and drink all good
Brian
20 Mar, 2018
Southend-on-Sea, UK
Enjoyed Most
Excellent staff including superb receptionist Kabh and dining and bar staff.
Christine
20 Mar, 2018
SouthseaSouthse, UK
Enjoyed Most
Location perfect for sightseeing around Greenwich village and surrounding area
Other Comments
Great location and value for money. Staff first rate nothing but praise for Kash on reception and restaurant staff
Andrew
19 Mar, 2018
Peterborough, UK
Enjoyed Most
Proximity to all the major tourist sites.
Other Comments
Very friendly staff who all did their best to help us during our stay
Anthony
19 Mar, 2018
Dover, UK
Enjoyed Most
The location is superb and in general so is the hotel, as we have stayed before, it was sad that this fiasco with the meal spoilt it this time...
(Just wouldn't recommend restaurant for evening meal and be cautious for breakfast too...
Other Comments
We three couples all took up the Travelzoo offer of bed, breakfast and £25 towards evening meal, plus sparkling wine in the room...
Overall we had a good weekend, despite our rooms not being ready at 2pm, nearer 3 pm when we eventually booked in after taking up the offer of coffee whilst we waited...
We then had our meal booked for 6 @ 7:30pm in your restaurant and duly sat down and three of our party ordered the Fish cakes starter, one soup and two garlic mushrooms...
Sadly the 'fish cakes' can only be described as most strange in texture and very spicy, which was not mentioned on the menu... two ate some of them, one ( my partner Jacky) complained and was offered something else and didn't really like to then hold the entire table up for the main course...!!! So went without...
The main courses arrived and whilst one ordered a burger with no bun, it arrived with one, the others all got the correct meal except Jacky who received the most anaemic piece of almost cold, greasy, soggy fish and very greasy chips...
Of course we complained and they manager could see the problem and apologised and agreed to replace the meal, some time later another piece of anaemic, soggy fish arrived and we yet again complained, tho by this time the rest of the party had finished their meals and Jacky no longer felt like trying again and as a vegetarian there was little or no more choice...!!!
(The manager stated that the deep fat fryer was playing up and an engineer had to be called...!) We ate our deserts and decided to call it a day and the manager kindly refunded the wine costs as a gesture.
However, I find it appalling that a London hotel restaurant cannot manage to serve a basic English classic meal like 'fish and chips'...Hot,crispy and cooked...!
We enjoyed a somewhat chaotic breakfast( lack of enough staff) and checked out early...
Remarkably we agreed most of us did manage to enjoy the weekend despite these issues and feel we should point these serious failings out to you ,on such a basic menu and sadly Jacky cannot agree with the rest of us...
I appreciate this is an 'offer' and for £119 we all expected a much better standard from such a prestigious hotel group...
CHRIS
19 Mar, 2018
Stanford-le-Hope, UK
Enjoyed Most
It's location adjacent to the park and the maritime museum
Other Comments
There were problems with reception on day one. Kash the reception manager took great care to contact me the next day and addressed my concerns. We'd love to go back and give them a second chance - there is room for improvement.
David
19 Mar, 2018
Peterborough, UK
Enjoyed Most
The service provided by the staff was outstanding. We had a couple of minor problems and they dealt with these immediately with no fuss whatsoever.
Other Comments
Our weekend at Devonport House was brilliant. The room was very clean & bright as was the bathroom. The breakfast was delicious with excellent choice. As was the evening meal.
I feel that the measure of a good hotel is what happens when a problem occurs. At the Devonport the staff dealt with our problems (blocked sink & delay to meal) immediately with no fuss or excuse just action and profuse apologies.
Would highly recommend this hotel and would stay there again anytime I was in London.
Wendy
19 Mar, 2018
Leicester, UK
Enjoyed Most
The reception manager Kash, managed to turn our review around. We would have given a very poor review if it hadn't been for this member of staff going the extra mile to make things right.
Other Comments
Breakfast time is chaos!!! But we found that the member of staff in charge of the breakfast room, did his best to keep guests happy (unfortunately I didn't get his name). When the hotel caters for weddings then they need to make sure that they don't forget their other guests. As a Birthday and Anniversary treat, we ended up not able to get anything to eat, disaster!!! On finding out Kash, the duty reception manager, pushed the boat out for us and made our (next) day perfect. This gentleman righted all that had gone wrong and we would definitely go back again.
Gill
19 Mar, 2018
DoncasterDoncaster, UK
Other Comments
Service was a bit slow in the restaurant. Had to ask for a menu after 20 minutes and seemed to lack the small details ie offering sauces with the meal and topping up water. Breakfast selection was quite limited with no individual butter or spread and they ran out of unsliced bread .
Anita
19 Mar, 2018
St Albans, UK
Other Comments
Great location with plenty to see and do in the area
Lesley
18 Mar, 2018
Reading, UK
Enjoyed Most
Excellent location and worth going on offer!
Other Comments
Food was not up to a 4star hotel - 11 people complained while we were eating!
geoffrey
18 Mar, 2018
Havant, UK
Enjoyed Most
Brilliant location.
Other Comments
Slightly tired decor, but perfectly OK for a weekend break.
Alison
18 Mar, 2018
Birmingham, UK
Other Comments
Despite catering for two weddings on the same day, the staff were most helpful, and were able to swap our included dinner to a lunch when our requirements changed.
Mr D B
18 Mar, 2018
Lymington, UK
Enjoyed Most
Very near all of Greenwich attractions
Other Comments
Friendly staff, but not enough to provide a good service, the dinner was ok, but the breakfast was very hit and miss. Overall a value for money experience
Allan
18 Mar, 2018
Benfleet Essex, UK
Enjoyed Most
The location, hotel history a remarkable building at the heart of the nation's maritime history, get there by boat taxi and walk up by the Cutty Sark; your visit to Greenwich will be something to remember.
Marion
17 Mar, 2018
Lymington, UK
Enjoyed Most
Friendly helpful atmosphere. The deal included a bottle of Prosecco in our room and a 3 course menu in the restaurant. Excellent value for money. And a good location for exploring Greenwich
Other Comments
as above
Jean
17 Mar, 2018
Coventry, UK
Enjoyed Most
Well located as we wanted to go to see the Cutty Sark. Minutes walk away was the amazing Maritime museum, and Queens House and both free. A great way to spend a wet day! We also walked up to the Observatory, but didn't go in, but there is a lot to do locally. Market as well on a weekend.
Other Comments
There was no a la carte menu (as there is on the website for hotel) so our choices were limited for food - in hotel. As we had a deal it was pointless going out to eat, although plenty of places in Greeenwich Village of course.
Maureen
16 Mar, 2018
Witney, UK
Enjoyed Most
Friendly and helpful staff.
Location ideal and lots to do and see in the area.
15 Mar, 2018
Isle of Wight, UK
Enjoyed Most
great location, friendly staff
Other Comments
excellent value for money
Ellen
14 Mar, 2018
Swanley, UK
Enjoyed Most
Location and staff
Other Comments
Bathroom was a little tired. Maid came to clean our room while we were having breakfast so towels etc had been changed but we hadn’t finished using them..
Virginia McMahon
14 Mar, 2018
Havant, UK
Enjoyed Most
Reception (Kash) very welcoming and helpful.
Young lady taking our food and drink order, very attentive. I didn't ask her name, only her 2nd day.
SUE
13 Mar, 2018
Bridport, UK
Other Comments
Food was a little disappointing
Sharon
13 Mar, 2018
Fordingbridge, UK
Enjoyed Most
central location
ruth
13 Mar, 2018
Horsham, UK
Enjoyed Most
Brilliant location, spotless Hotel, lovely Staff. Meals were delicious.
Yvonne
12 Mar, 2018
Corby, UK
Enjoyed Most
The hotel was clean, in a great location and most of the staff did everything to make your stay enjoyable, the food was also very tasty.
Beverley
12 Mar, 2018
Maidstone, UK
Enjoyed Most
Location
Angie
12 Mar, 2018
Portsmouth, UK
Enjoyed Most
The staff at reception and in the dining room were extremely friendly and very helpful. The position of the hotel was perfect to access all of the interesting places there are to visit in Greenwich.
Geoffrey
11 Mar, 2018
Peterborough, UK
Enjoyed Most
The friendly staff
Gill
11 Mar, 2018
Burgess Hill, UK
Enjoyed Most
Convenient location, close to amenities and transportation. Excellent value for money.
Diane
08 Mar, 2018
Littlehampton, UK
Enjoyed Most
The location
Other Comments
The guy in the breakfast room was a marmite type personality - he could have concentrated more on ensuring the buffet was topped up. Service at breakfast could have been better
Denise
07 Mar, 2018
Witney, UK
Enjoyed Most
We were very impressed on arrival, hotel had a pleasant atmosphere and decor was nice. The rooms were spacious and comfortable with good facilities. Evening meal was very enjoyable sadly the same could not be said for breakfast!!!
Other Comments
The only downside that spoilt the experience was the absolutely disaster at breakfast!!! Kept waiting without apology from staff. Food at the buffet had ran out and was not topped up, several people kept complaining but still nothing done to address the situation. Staff attitude was appalling!! Still waiting to hear from the hotel who assured us they wanted to put things right!
Emma
06 Mar, 2018
Basildon, UK
Enjoyed Most
Staff were very helpful and everything worked well
Other Comments
All though not the Smartest Hotel I have stayed everything worked well and presents a great Location for a trip into London
R_anon
06 Mar, 2018
Wokingham, UK
Enjoyed Most
Close proximity to the Naval College and Observatory. Very helpful reception staff (Kash)
Other Comments
We stayed in room 108 which was noisy due to being close to the public fire door leading from the stairs. Also the windows were extremely drafty/cold so we had to close the curtains in the day and put pillows and cushions on the floor by the window at night to stop the draft. This stuff is so easy to fix!!!
Catherine
05 Mar, 2018
Peterborough, UK
Enjoyed Most
The location in Greenwich
Other Comments
The hotel is a lovely location although this was not value for money. The dinner included was below poor and the breakfast buffet again was below the usual breakfast buffet standard. We dined the first evening but declined the second and went outside for dinner - this really sums up the dinner.
Sarah
05 Mar, 2018
Manchester, UK
Enjoyed Most
The polite, efficient and helpful staff, especially the breakfast waiter
Other Comments
The only criticism is that the dining room and bar were very cold, so much so we decided against having a drink in the hotel bar and went elsewhere
Judie
04 Mar, 2018
Colchester, UK
Enjoyed Most
Perfect location, lovely comfortable room and bed, staff very courteous
Other Comments
We had a wonderful short overnight stay in beautiful surroundings, very close to amazing historical features.
RICHARD
04 Mar, 2018
Saint Neots, UK
Enjoyed Most
Central location
Other Comments
A bit more choice on the dinner menu would be good. Standard to food was excellent.
Helen
26 Feb, 2018
Wallingford, UK
Other Comments
The room we were given was on the 4th floor, with a sloping ceiling ( not good for a 6ft husband) and a window that wouldn't close. As the temperature outside was freezing -literally, we had to complain. We were moved down to the first floor to a much better room. Staff very nice and keen for guests to have an enjoyable stay.
Margaret
04 Mar, 2018
Worthing, UK
Enjoyed Most
Great position and lovely room
Marie
04 Mar, 2018
Hassocks, UK
Enjoyed Most
Great value deal
Other Comments
Very good service
Catherine
04 Mar, 2018
London, UK
Enjoyed Most
The location is amazing! Beautiful area . You feel as though you are part of history. Rooms comfortable. 318 is spacious. Parking available. Good breakfast selection and plenty of attentive staff. The young man on reception Friday evening was very helpful and pleasant.
Other Comments
We were a group of 5 who bought 3 deals as not able to have extra bed in a room. The deal included Prosecco , great as celebrating birthdays. Also £25 each towards the evening meal (£28 for 3 courses) so was fine as thought might be a lot more in a London hotel. The dining room was really cold and we all went to get extra layers to wear. It was the week of snow so would expect the heating to be turned up!The waiters were really nice but we had various problems with our meals and had to keep sending things back! Cold food. Served on cold platesItems missing . Wrong orders. We felt this was a problem in the kitchen. There wasn't an explanation /apology why items were substituted. Evening meal disappointing and not helped by shivering! Heaters should have been put in the room before dining. Apprehensive about breakfast next day but room warm and plenty of good food. Underbaked croissants disappointing but didn't really need one !Excellent , cheerful staff.
Really enjoyed our visit. Would come again and will look out for another offer
Janet
04 Mar, 2018
King's Lynn, UK
Enjoyed Most
Great location and excellent food compliments to the chef
Geraldine
01 Mar, 2018
Cambridge, UK
Enjoyed Most
Staff made you feel very welcome and made our short visit to London a very pleasant experience.
Other Comments
Kash on reception was excellent and dealt with our early arrival and other needs very smoothly. Averton in the morning made breakfast a fun experience. All staff we encountered were much more welcoming and friendly than in other London hotels in this price range that we have experienced over many years.
Mrs D
01 Mar, 2018
Bury Saint Edmunds, UK
Enjoyed Most
Great location and on site parking
Geraldine
28 Feb, 2018
Slough, UK
Enjoyed Most
Excellent location for the things we wanted to do.
Other Comments
Were disappointed that there was no 'a la carte' menu although there was an allowance for this.
Mrs Patricia
28 Feb, 2018
Bournemouth, UK
Enjoyed Most
The location was brilliant and the staff, particularly Kash on reception, could not do enough for us.
Ann
28 Feb, 2018
Portsmouth, UK
Enjoyed Most
The room was comfy and quiet no noise from other rooms.
Other Comments
Restaurant food very good
Neal
28 Feb, 2018
Maidstone, UK
Enjoyed Most
Great location, parking, fantastic value, comfortable room, & most of all very helpful friendly staff, all of them. Thank you!
Marion
27 Feb, 2018
Totland Bay, UK
Enjoyed Most
Location and convenience. Breakfast good too
Other Comments
Dinner was poor
Laurence
27 Feb, 2018
Chelmsford, UK
Enjoyed Most
Central location
Other Comments
Very viseable mouse traps in the lounge bar !!!
Susan
26 Feb, 2018
Lowestoft, UK
Enjoyed Most
Comfortable bed
anne
26 Feb, 2018
Buckinghamshire, UK
Enjoyed Most
Location
Other Comments
Evening meal of fish and chips. Fish was not cooked. This was after waiting 30 minutes for order to be taken. We had to ask them to take it. Further wait of 45 minutes for first course.
They said they would provide another main course, but the rest of the party had nearly completed their meals so I would be eating on my own
Breakfast choice has dramatically reduced
Receptionist was particularly unhelpful
Chris
26 Feb, 2018
Crewe, UK
Enjoyed Most
It's location to all the attractions of Greenwich make it a must stay venue.
Other Comments
Staff are very helpful and friendly. Rooms are very clean and comfortable for a short stay.
Helen
26 Feb, 2018
Maidenhead, UK
Enjoyed Most
Value
Other Comments
We had a very good deal, D,B&B plus a bottle of Prosecco on arrival. Room was nice and warm on a freezing night. Dissapointed with only set menu for dinner not as shown on website. food was maybe on par with a weatherspoons pub. still happy considering the price paid
Jeremy
26 Feb, 2018
Berkhamsted, UK
Enjoyed Most
the fantastic position
Diana
25 Feb, 2018
Bentley, UK
Enjoyed Most
Location was perfect for Greenwich, staff were very welcoming , room was perfect !
Other Comments
Friendly and welcoming staff !
Fiona
25 Feb, 2018
Basingstoke, UK
Enjoyed Most
Beautiful buildings and grounds. Great location for local sights, bars and restaurants
Other Comments
The walls are paper thin and so you hear everything in nearby rooms. The reception was under manned and the staff member on reception is in desperate need of a customer communication skills course. Shame because otherwise lovely hotel.
Clive
24 Feb, 2018
Hailsham, UK
Enjoyed Most
Excellent location with Docklands Light Railway around the corner giving easy quick access to central London (20mins). Fast river boats also close by giving ditto. Secure parking available. Plenty to see and do in the area. All in all top marks!
Other Comments
Room 320 VERY noisy in the early hours when the boiler/heating switches on. If we return (which we probably will) we will request another room!
Barrington
23 Feb, 2018
Hailsham, UK
Enjoyed Most
Friendly breakfast staff
Other Comments
Restaurant not up to standarf
jill
23 Feb, 2018
Bordon, UK
Enjoyed Most
Dinner/Breakfast very good and good quality ingredients used.
Other Comments
Only a 3rd of a toilet roll in bathroom - no spare and no bin liner!
Prosecco booked for 6pm, arrived after we went into dinner at 8.30pm having phoned reception at 7.30pm. Overall an enjoyable stay.
Jackie
23 Feb, 2018
Dartford, UK
Enjoyed Most
The location is good - obviously for Greenwich, but also because it is easy to get to central London on the DLR or via the river boats for a change.
Other Comments
this was a b&b plus dinner deal and the dinner part let the whole thing down. Wrong meals, half raw ingredients, very lack lustre staff who didn't care. Several things were unavailable from a fairly small menu, some wine was not available, and some things seemed to have been substituted without the customer being told.
I would return and have stayed before but always on just a b&b basis which is much more successful as there are plenty of nearby places to eat including Greenwich market. I have marked the staff 3 stars because the evening restaurant staff didn't appear to care, neither did the bar staff, but breakfast staff, reception staff, and others were all good.
Simon
22 Feb, 2018
Great Yarmouth, UK
Enjoyed Most
The location in relation to the historic attractions which are very close by.
Ronald
22 Feb, 2018
Canterbury, UK
Enjoyed Most
Good standard of service from hotel ,hotel situated close to all attractions.
Other Comments
Good food good staff
van
22 Feb, 2018
Doncaster, UK
Enjoyed Most
Great location. Very nice staff.
Pauline
21 Feb, 2018
Coventry, UK
Enjoyed Most
Fabulous situation, matched by exemplary service from a highly professional staff. Wonderful food, wonderful value. 188 bus into London, but Greenwich itself is delightful, with world class venues, Cutty Sark, Maritime Museum Royal Observatory.
Other Comments
The best staff you could possibly imagine.
Andrew
21 Feb, 2018
Aylesbury, UK
Enjoyed Most
the bottle of fizz delivered to our room
Other Comments
the dinner was most acceptable,
Nick
19 Feb, 2018
Fleet, UK
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