New Orleans

Pontchartrain Hotel

Travelzoo Staff

Why We Love This Hotel

  • An iconic boutique hotel nestled in the picturesque Garden District
  • Reborn in June 2016 after a multimillion-dollar renovation
  • Famous guests have included Tennessee Williams, Truman Capote and Luciano Pavarotti 
  • Celebrity chef John Besh operates the hotel's four restaurants, including the famous Caribbean Room


Built in 1927, the Pontchartrain Hotel has been a New Orleans treasure for decades and has played host to both celebrities and heads of state. After serving as apartments for a number of years, the hotel has been completely restored for a new generation of Garden District guests and, in 2017, the hotel was named to Travel + Leisure's list of the Best New Hotels in the World. 

Marble hallways and vaulted ceilings are an opulent nod to the hotel’s namesake, Count de Pontchartrain, a member of Louis XIV’s court. The hotel's 106 rooms, which are surprisingly spacious for a historic building, are decorated in mint and ivory tones with European- and Caribbean-style furniture. Rooms also include flat-panel TVs, Le Labo bath products, bathrobes and complimentary Wi-Fi. 

Positioned on historic St. Charles Avenue, the hotel is far enough from the revelry of the French Quarter that guests can be assured of a quiet, comfortable night’s sleep. With the Josephine Street streetcar stop right outside the hotel, exploring the Big Easy is a breeze -- in a half-hour ride you can find yourself immersed in the vibrant French Quarter (or in 15 minutes by car).

The hotel's famous restaurants received a full makeover with the renovation, with all three original outlets revived by legendary New Orleans chef John Besh and his team. The Caribbean Room with its fine-dining Creole options, the Bayou Bar (reportedly a favorite of Sinatra back in the day) and the Silver Whistle Cafe all have fresh menus, though the classic Silver Whistle blueberry muffins remain. 

If you have time to visit just one spot, grab a cocktail at Hot Tin, the hotel's new rooftop bar with "the best view in town" (, where you can let your gaze wander over the downtown skyline and the Mississippi River.

Rooms & Rates

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  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Restaurant
  • Roof terrace
  • Pet-friendly
  • 100% smoke-free


  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Concierge service
  • Express check-in / checkout
  • Laundry / dry cleaning
  • Business center
  • ATM

Room amenities

  • Air-conditioning
  • Central heating
  • Iron and ironing board
  • Mini bar
  • Safe
  • Flatscreen TV


  • Complimentary Internet access
  • Complimentary Wi-Fi throughout


  • Hair-dryer
  • Separate shower


  • Off-street parking (fees apply)
  • Valet service (fees apply)


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible restaurant
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible


Check-in: Standard Time is 3pm.

Minimum age required to check-in: 21.

Checkout: Standard Time is 12pm.

Children and additional guests: Children up to age 18 stay free of charge when sharing parents’ room and using existing bedding (on request). Cribs are not available but Pack and Plays are provided on request, free of charge for one child.
Extra person charge is $25 plus tax per person, per night.
Extra beds are not available.
Charges will be added to your bill at the hotel.

Pets: Pets are allowed on request, and will be charged $75 (subject to tax) per stay at check-in to allow thorough cleaning and sanitizing of the room after your departure. No pets over 50 lbs. are permitted and no more than two pets are allowed per guestroom. Charges will be applied by hotel.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: A Valet Parking Fee of $30.00 (subject to tax), per night applies and will be added to your bill at the hotel. This rate is subject to change without notice and at the discretion of the property.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

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Pontchartrain Hotel