Puerto Vallarta-Riviera Nayarit

Hotel Mousai Puerto Vallarta - Adults Only

Travelzoo Staff

Why We Love This Hotel

  • Every room at this all-suite property has a private plunge pool on the balcony 
  • The ocean views from the rooftop infinity pool on the hotel's 18th floor are genuinely stunning 
  • The rooftop area is exclusively reserved for hotel guests during daytime hours 
  • Close to downtown Puerto Vallarta but far enough down the coast to feel well-hidden

97%
Enjoyed This
"Super friendly & competent staff. ALWAYS greeted with a smile. Housekeeping was superb, turn-down service with chocolates each night. Everything fresh. In-room dining one night was quick, hot, tasty & a good value. We had European plan (breakfast only) & we preferred Blanca Blue primarily for beach view and buffet. Terrace was lovely too but smaller menu. We ate several dinners at hotel & food was very good, not always piping hot, red wines by the glass limited ( really the only minor complaints). Overall unbelievable experience. And... the rooftop can’t be beat for view, zero-lip pool, service and beauty!"
mary
25 Dec, 2019 - Walnut Creek, CA, USA
See All 79 Member Ratings

Rooms & Rates

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Overview

From the luxury suites to the dining to the rooftop views, there are plenty of reasons numerous celebrities have made the luxurious Hotel Mousai their home away from home when they visit Puerto Vallarta. This adults-only property, on an 85-acre nature preserve, is the only AAA 5-Diamond award-winning hotel in Puerto Vallarta, and one of just 24 hotels to earn the designation in all of Mexico. 

With just 73 suites on the property, every floor of the hotel feels quiet and exclusive. Each suite has a private terrace with a jetted plunge pool, Italian porcelain floors, and all rooms feature outdoor hammocks for leisurely afternoon siestas. Guests can control the lights, order room service and close the curtains from bed via the in-room iPad. Mousai Suites start at a ridiculously spacious 1,069 square feet; upgrade to an Ultra Suite for a stay in a higher floor, butler service, complimentary hydrotherapy circuits at the spa and little luxe touches like in-room aromatherapy.

A cocktail at the Rooftop bar is a must, if only to take in the sweeping views of Banderas Bay from the 18th floor (a visit during sunset is highly recommended). Other dining options at the hotel include the Terrace for breakfast and Japanese cuisine at Hiroshi. Elsewhere on the resort grounds is the steakhouse BocaDos, Mexican cuisine at Blanca Blue and lighter fare at the poolside Aquazul. All-inclusive-package guests have access to all of these. 

Guests also receive access to the full Garza Blanca property, whose other hotels surround Mousai; this includes access to the ground-level panorama-view pool and a private beach with a breakwater for more relaxed swimming. A trolley runs throughout the day to carry guests between buildings and the beachfront. Downtown Puerto Vallarta is just a 10-minute drive north; we recommend at least one evening spent wandering the famous Malecon beachfront, pier and the city's Romantic Zone. 

Amenities

General

  • Bar
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Outdoor pool
  • Pool bar
  • Private beach
  • Restaurant
  • Roof terrace
  • Sauna / Steam Room
  • No pets allowed
  • Spa
  • Extra beds (fees apply)

Services Safes are available in all rooms.

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Butler service
  • Concierge service
  • Express check-in / checkout
  • Hair salon (fees apply)
  • Laundry / dry cleaning

Room amenities Private terrace with a Jacuzzi in all rooms.
IPads available in all rooms.

  • Air-conditioning
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Mini bar
  • Outdoor space for some rooms
  • Safe
  • Sitting area
  • Flatscreen TV
  • iPod/iPhone docking station

Internet Basic Wi-Fi is complimentary, upgraded Wi-Fi will be charged an additional fee.

  • Complimentary Internet access
  • Complimentary Wi-Fi throughout
  • High-Speed Wi-Fi (fees apply)

Bathroom

  • Bathrobes and slippers
  • Hair-dryer
  • Separate shower

Parking

  • Complimentary parking
  • Complimentary valet service

Accessibility

  • Accessible bathroom in some rooms
  • Accessible parking
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa

Policies

Check-in: Minimum age required to check in: 18.
Standard Time is 4pm.

Checkout: Standard Time is 11am.

Children and additional guests: Extra bed available upon request: US$45 plus tax, per night.
Children 18 and younger are not allowed at this adults-only property.

Rates are based on double occupancy, additional charges (in USD, subject to tax and per person, per night) apply for extra persons in the Mousai Suite only and will be added to your bill at the hotel:
Extra person rates for the European Plan:
Jan 4th to Dec 20th - $129
Dec 21st to Jan 3rd - $170
Extra person rates for the All Inclusive Plan:
Jan 4th to Dec 20th - $269
Dec 21st to Jan 3rd - $349

Pets: Only service animals allowed.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

97%
Enjoyed This
(79 Member Ratings)
Ratings & reviews reflect verified member feedback for Hotel Mousai - Puerto Vallarta (Villa Group) over the past 15 months.
4.8 Ambiance
4.8 Location
4.9 Rooms
4.9 Quality of Service
4.6 Value for the Money
Show Reviews
Enjoyed Most
Super friendly & competent staff. ALWAYS greeted with a smile. Housekeeping was superb, turn-down service with chocolates each night. Everything fresh. In-room dining one night was quick, hot, tasty & a good value. We had European plan (breakfast only) & we preferred Blanca Blue primarily for beach view and buffet. Terrace was lovely too but smaller menu. We ate several dinners at hotel & food was very good, not always piping hot, red wines by the glass limited ( really the only minor complaints). Overall unbelievable experience. And... the rooftop can’t be beat for view, zero-lip pool, service and beauty!
mary 25 Dec, 2019 Walnut Creek, CA, USA
Enjoyed Most
Hotel Mousai staff are well trained and give you excellent service. We had a Butler, Leonardo. who was great, and ready to take care of our every need.
Other Comments
The rooftop pool area is so beautiful. As a couple who no longer has young children, we totally enjoyed the Adults only experience.
Karen 24 Dec, 2019 Dallas, TX, USA
Enjoyed Most
5 star accommodations and service
Other Comments
The staff was top notch. They attended to our every need and made us feel special from the minute we arrived to the minute we left. Fantastic
Jeffrey 23 Dec, 2019 Henderson, NV, USA
Enjoyed Most
Beautiful resort. Great rooms. Terrific service. Wonderful breakfast. Highly recommended.
Other Comments
Thank you especially to the staff for an unforgettable vacation.
Peter 10 Dec, 2019 San Francisco, CA, USA
Enjoyed Most
Absolutely loved our experience at Hotel Mousai. Amazing views. New, clean, modern rooms. The staff was terrific. Especially Angel.... Our " happy waiter" at the Terrace. You will be amazed with the views, but will fall in love with the staff. Both lush mountain views and top of the world ocean views. Not near town, so you'll need to take a cab if you want to head into town. Trolley takes you down to the private beach. We tend to be picky travelers with sophisticated taste. We will definitely be returning here....
Steven 06 Dec, 2019
Enjoyed Most
first time booking with Travel zoo and it was perfect experience. From what we researched it was a great deal too!
Other Comments
The hotel does not make it clear that the WiFi was a cost so have to watch the very fine print. Several of us logged on and only got to use wifi for about 1 minute and it kept logging us off. So was not happy to pay for something we couldn't even use.
Destiny 21 Nov, 2019
Enjoyed Most
Loved the all inclusive and the hotel. Liked having exercise classes--the hotel could improve by getting a Peloton bike in the gym
Other Comments
Our friends got the upgrade of the butler and he was not responsive or worth the extra $400
Michele 21 Nov, 2019
Enjoyed Most
Hotel Mousai is beautiful and all of the staff were great. We spent a week at the property and had a wonderful trip.
Other Comments
Construction noise can be bothersome (Nov 2019). We were told that it wouldn't be disruptive, but it served as our 8 a.m. wake up call each morning. Location is also a bit far from downtown but it was easy enough to grab an Uber or taxi to get into town.
Jessica 12 Nov, 2019 Sacramento, CA, USA
Enjoyed Most
Once you arrive at this beautiful property, you never want leave. Quality of property, food and service are excellent.
Other Comments
The pool concierge Rigo is the best in taking care of every guests needs.
Edward 10 Nov, 2019 Phoenix, AZ, USA
Enjoyed Most
Another great experience at Hotel Mousai. We hope Travelzoo will continue to offer this hotel and we will continue to book it! The hotel is luxurious, the food is great, and the staff pamper you. Perfect place to relax for a quick getaway.
Rachel 22 Oct, 2019 Orinda, CA, USA

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