Puerto Vallarta-Riviera Nayarit

Hotel Mousai Puerto Vallarta - Adults Only

Travelzoo Staff

Why We Love This Hotel

  • Every room at this all-suite property has a private plunge pool on the balcony 
  • The ocean views from the rooftop infinity pool on the hotel's 18th floor are truly stunning 
  • The rooftop area is exclusively reserved for hotel guests during daytime hours 
  • Close to downtown Puerto Vallarta but far enough down the coast to feel well-hidden

99%
"The service provided was definitely five stars as well as the amenities."
Edward
12 May, 2019 - Phoenix, AZ, USA
See All 70 Member Ratings

Rooms & Rates

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Overview

From the luxury suites to the dining to the rooftop views, there are plenty of reasons numerous celebrities have made the luxurious Hotel Mousai their home away from home when they visit Puerto Vallarta. This adults-only property, on an 85-acre nature preserve, is the only AAA 5-Diamond award-winning hotel in Puerto Vallarta, and one of just 24 hotels to earn the designation in all of Mexico. 

With just 73 suites on the property, every floor of the hotel feels quiet and exclusive. Each suite has a private terrace with a jetted plunge pool, Italian porcelain floors, and all rooms feature outdoor hammocks for leisurely afternoon siestas. Guests can control the lights, order room service and close the curtains from bed via the in-room iPad. Mousai Suites start at a ridiculously spacious 1069 square feet; upgrade to an Ultra Suite for a stay in a higher floor, butler service, complimentary hydrotherapy circuits at the spa and little luxe touches like in-room aromatherapy.

A cocktail at the Rooftop bar is a must, if only to take in the sweeping views of Banderas Bay from the 18th floor (a visit during sunset is highly recommended). Other dining options at the hotel include the Terrace for breakfast and Japanese cuisine at Hiroshi. Elsewhere on the resort grounds is the steakhouse BocaDos, Mexican cuisine at Blanca Blue and lighter fare at the poolside Aquazul. All-inclusive-package guests have access to all of these. 

Guests also receive access to the full Garza Blanca property, whose other hotels surround Mousai; this includes access to the ground-level panorama-view pool and a private beach with a breakwater for more relaxed swimming. A trolley runs throughout the day to carry guests between buildings and the beachfront. Downtown Puerto Vallarta is just a 10-minute drive north; we recommend at least one evening spent wandering the famous Malecon beachfront, pier and the city's Romantic Zone. 

Amenities

General

  • Bar
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Outdoor pool
  • Pool bar
  • Private beach
  • Restaurant
  • Roof terrace
  • Sauna / Steam Room
  • No pets allowed
  • Spa
  • Extra beds (fees apply)

Services Safes are available in all rooms.

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Butler service
  • Concierge service
  • Express check-in / checkout
  • Hair salon (fees apply)
  • Laundry / dry cleaning

Room amenities Private terrace with a Jacuzzi in all rooms.
IPads available in all rooms.

  • Air-conditioning
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Mini bar
  • Outdoor space for some rooms
  • Safe
  • Sitting area
  • Flatscreen TV
  • iPod/iPhone docking station

Internet Basic Wi-Fi is complimentary, upgraded Wi-Fi will be charged an additional fee.

  • Complimentary Internet access
  • Complimentary Wi-Fi throughout
  • High-Speed Wi-Fi (fees apply)

Bathroom

  • Bathrobes and slippers
  • Hair-dryer
  • Separate shower

Parking

  • Complimentary parking
  • Complimentary valet service

Accessibility

  • Accessible bathroom in some rooms
  • Accessible parking
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa

Policies

Check-in: Minimum age required to check in: 18.
Standard Time is 4pm.

Checkout: Standard Time is 11am.

Children and additional guests: Extra bed available upon request: US$45 plus tax, per night.

No children permitted, this is an adults-only resort.
Rates are based on double occupancy, additional charges (in USD, subject to tax and per person, per night) apply for extra persons in the Mousai Suite only and will be added to your bill at the hotel:
Extra person rates for the European Plan:
Jan 4th to Dec 20th - $129
Dec 21st to Jan 3rd - $170
Extra person rates for the All Inclusive Plan:
Jan 4th to Dec 20th - $269
Dec 21st to Jan 3rd - $349

Pets: Only service animals allowed.

Please refer to the hotel website for terms and conditions for service animals.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

99%
Enjoyed This
(70 Member Ratings)
Ratings & reviews reflect verified member feedback for Hotel Mousai - Puerto Vallarta (Villa Group) over the past 15 months.
4.9 Ambiance
4.9 Location
5.0 Rooms
5.0 Quality of Service
4.8 Value for the Money
Show Reviews
Enjoyed Most
The service provided was definitely five stars as well as the amenities.
Edward 12 May, 2019 Phoenix, AZ, USA
Enjoyed Most
Location - privacy beach. Hotel room.
Other Comments
restaurants were substandard for a 5 star hotel. Wine lists were subpar as was quality of food.
Deborah 14 Mar, 2019 Dallas, TX, USA
Enjoyed Most
The hot tub in our room with the exceptional view
Jessica 11 Feb, 2019 RandolphRandolph, MA, USA
Enjoyed Most
Wonderful!
Other Comments
Incrediable staff and personnel that takes care of your every need and want!
Mickey 23 Dec, 2018 San Diego, CA, USA
Enjoyed Most
Everything
Other Comments
Staff, room, property was exceptional...
Marianne 18 Dec, 2018 Tybee Island, AL, USA
Enjoyed Most
great site, views, activities, breakfasts. wonderful staff
Other Comments
only complaint was that the rooms were noisy, particularly from the rooms above.
Peter 12 Dec, 2018 San Francisco, CA, USA
Other Comments
perfecto
Greg 11 Dec, 2018 Rochester Hills, MI, USA
Enjoyed Most
The view is incredible
Suzanne 07 Dec, 2018 Los Angeles, CA, USA
Enjoyed Most
Everything
Other Comments
Staff was over the top friendly, location was incredible with tropical rainforest covered mountains and sandy beach access. Hotel is immaculate and food is great. Can’t wait to book my next trip.
Brian 03 Dec, 2018 Smyrna, GA, USA
Enjoyed Most
Service was exceptional. Carlos the Butler was very knowledgeable and took care of everything for us.
Other Comments
This is by far the best hotel/resort experience that I have ever enjoyed
Anthony 19 Nov, 2018 Livermore, CA, USA

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