Playa del Carmen (all areas)

Fairmont Mayakoba

Travelzoo Staff

Why We Love It

  • The luxe, eco-friendly resort is sprawled over miles of mangrove-lined canals and a powdery private beach
  • Waterslides, adventure camp and free meals for those five and under make it a paradise for kids
  • Grown-ups hide out at the adults-only infinity edge pool or the mammoth spa

"Eco-friendly alternative" -- Travel + Leisure
Enjoyed This
(13 Member Ratings)
"Outstanding service and pristine property."
06. Feb 2019

Map & Directions

Guests can book local, independent airport transportation for approximately $60-$70 one way from the Cancun International Airport. The ride to the Fairmont takes about 30 minutes.

Rooms & Rates

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Nestled among 45 acres of protected mangroves and canals, and running along 1,180 feet of white sand beach, the Fairmont Mayakoba is a private, eco-conscious resort for those travelers who want to be immersed in pure, undiluted nature.

Just a few minutes north of Playa del Carmen, tranquility is king at this oceanfront resort. Each guest room comes with a private balcony overlooking a lush sprawl of lagoon, mangrove or powdery beach.

The six on-site dining options are pricey but well-reviewed by TripAdvisor members; two of the restaurants are rated AAA 4-Diamond. The decadent Willow Stream spa is roughly half the size of a football field with two mineral soaking pools. Free bikes, tennis courts and five pool options keep the scenery fresh. Venture to nearby El Camaleon Golf Club or Tres Rios Ecopark for an off-property excursion.

From the press:
  • "Few properties in Riviera Maya offer the level of privacy the Fairmont Mayakoba does" --
  • "The Fairmont Mayakoba is an eco-friendly alternative to the monolithic resorts clustered along the Caribbean coast" -- Travel + Leisure 



  • Infant cots / cribs
  • Bar
  • Kids' club
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Fitness classes
  • Games room
  • Golf course (on-site)
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Outdoor pool
  • Pool bar
  • Private beach
  • Restaurant
  • Sauna / Steam Room
  • Tennis courts
  • Pet-friendly
  • Spa
  • Extra beds (fees apply)
  • 100% smoke-free
  • Sauna
  • Steam Room


  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Butler service
  • Chauffeur service (fees apply)
  • Concierge service
  • Currency exchange / ATM
  • Express check-in / checkout
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Pillow menu
  • Business center
  • Safe in reception
  • ATM
  • Baby-sitting service (fees apply)

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Outdoor space for some rooms
  • Pay-per-view / movies on demand
  • Safe
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV


  • Complimentary Wi-Fi throughout
  • High-Speed Wi-Fi (fees apply)


  • Bathrobes and slippers
  • Hair-dryer
  • Luxury toiletries
  • Slippers
  • Bathtub or shower


  • Complimentary parking
  • Complimentary valet service


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible


Check-in: Standard Time is 3pm.

Minimum age required to check-in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: One child under age 17 stays free of charge when sharing parents’ room and using existing bedding (on request). Cribs available on request, free of charge for one child up to age 2. Extra bed available on request: $55 (subject to tax) per night. Extra person charge is $30 (subject to tax) per night. Charges will be added to your bill at the hotel.

Pets: Pets (maximum weight: 40 pounds) are allowed on request, and will be charged
$25 (subject to tax) per stay. Charges will be added to your bill at the hotel
Must be on a leash when in public areas. Not left unattended in guest room-in, Not allowed In Food and Beverage outlets, pool-beach areas. Guest travelling with a Service Animal please contact the hotel. Service Dogs/Animals are allowed free of charge.

Fees: A nightly $1 Tourism Fee will be added to your bill at the hotel.

A Resort Fee of $20 per person, per night is additional and will be added to your bill at the hotel.

  • Free Premium High Speed Internet
  • Fitness Center
  • Valet Parking
  • Bell-Luggage Delivery
  • House Keeping twice daily
  • Transportation Shuttles
  • Daily Boat Tours
  • Non Motorized Water Sports
  • BMW Bikes
  • 3 Hours of Kids Club daily
Children Supplements for the Appetite for Luxury offer are as follows:
  • 0-5 free
  • 6-12 $70 USD per day tax and service included
  • 13-17 $100 USD per day tax and service included
Charges will be added to your bill at the hotel.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(13 Member Ratings)
Ratings & reviews reflect verified member feedback for Fairmont Mayakoba over the past 15 months.
4.7 Ambiance
4.7 Location
4.5 Rooms
5.0 Quality of Service
4.4 Value for the Money
4.9 Ease of Booking
Show Reviews
Enjoyed Most
The beach!
Other Comments
A large group arrived three days into our stay and it negatively impacted our experience.
Edwin 12. Feb 2019 Deschutes County, USA
Enjoyed Most
Outstanding service and pristine property.
Kimberly 06. Feb 2019 MEDIA, USA
Enjoyed Most
The location is perfect for a quiet get-away. The food is also delicious!
Other Comments
I will definitely make this my "go-to" place when ever I need a quick getaway. Its quiet, beautiful, and the staff is incredibly nice. I love this place!
Anthony 27. Dec 2018 Bronx, USA
Enjoyed Most
location, beach
Russell 10. Dec 2018 santa fe, USA
Enjoyed Most
Everyone and everything was first class.
Other Comments
Best hotel I’ve ever stayed at.
Leo 17. Nov 2018 Placentiaa, USA
Enjoyed Most
Lesli 22. Aug 2018 Dallas, USA
Enjoyed Most
Natural environment and landscaping Nice pools good staff
Other Comments
Food was overpriced for what it was
nicole 19. Aug 2018 Kentfield, USA

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Fairmont Mayakoba