Playa del Carmen (all areas)

Fairmont Mayakoba

Travelzoo Staff

Why We Love This Hotel

  • The luxe, eco-friendly resort is sprawled over miles of mangrove-lined canals and a powdery private beach
  • Waterslides, adventure camp and free meals for those five and under make it a paradise for kids
  • Grown-ups hide out at the adults-only infinity edge pool or the mammoth spa

95%
"We celebrated our 10th anniversary there. The grounds were beautiful and the customer service and food was excellent."
18 Nov, 2019 - DenverDenver, USA
See All 320 Member Ratings

Rooms & Rates

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Overview

Nestled among 45 acres of protected mangroves and canals, and running along 1,180 feet of white sand beach, the Fairmont Mayakoba is a private, eco-conscious resort for those travelers who want to be immersed in pure, undiluted nature.

Just a few minutes north of Playa del Carmen, tranquility is king at this oceanfront resort. Each guest room comes with a private balcony overlooking a lush sprawl of lagoon, mangrove or powdery beach.

The six on-site dining options are pricey but well-reviewed by TripAdvisor members; two of the restaurants are rated AAA 4-Diamond. The decadent Willow Stream spa is roughly half the size of a football field with two mineral soaking pools. Free bikes, tennis courts and five pool options keep the scenery fresh. Venture to nearby El Camaleon Golf Club or Tres Rios Ecopark for an off-property excursion.

Amenities

General

  • Infant cots / cribs
  • Bar
  • Kids' club
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Fitness classes
  • Games room
  • Golf course (on-site)
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Outdoor pool
  • Pool bar
  • Private beach
  • Restaurant
  • Sauna / Steam Room
  • Tennis courts
  • Pet-friendly
  • Spa
  • Extra beds (fees apply)
  • 100% smoke-free
  • Sauna
  • Steam Room

Services

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Butler service
  • Chauffeur service (fees apply)
  • Concierge service
  • Currency exchange / ATM
  • Express check-in / checkout
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Pillow menu
  • Business center
  • Safe in reception
  • ATM
  • Baby-sitting service (fees apply)

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Outdoor space for some rooms
  • Pay-per-view / movies on demand
  • Safe
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV

Internet

  • Complimentary Wi-Fi throughout
  • High-Speed Wi-Fi (fees apply)

Bathroom

  • Bathrobes and slippers
  • Hair-dryer
  • Luxury toiletries
  • Slippers
  • Bathtub or shower

Parking

  • Complimentary parking
  • Complimentary valet service

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Policies

Check-in: Standard Time is 3pm.

Checkout: Standard Time is 12pm.

Children and additional guests: Extra beds are not available.

Pets: No pets allowed.

Fees: A nightly $1 Tourism Fee will be added to your bill at the hotel.
A Resort Fee of $20 per person, per night is additional and will be added to your bill at the hotel.
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  • Free Premium High Speed Internet
  • Fitness Center
  • Valet Parking
  • Bell-Luggage Delivery
  • House Keeping twice daily
  • Transportation Shuttles
  • Daily Boat Tours
  • Non Motorized Water Sports
  • BMW Bikes
  • 3 Hours of Kids Club daily
**Please note the Tourism and Resort Fees are waived when booking the Travelzoo All Inclusive Deals**

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: TRAVELZOO DEAL - ALL INCLUSIVE OFFER

  • Unlimited dining and premium beverage service at 10 outlets, El Puerto, Brisas, La Laguna, The Lobby Lounge, Las Olas Bar, Aqua Bar, Bamboo, Brisas and La Laguna pools, Beach service during operating hours. 
  • A few specialty menu items (shown with * in the menus) and Breakfast at Brisas Restaurant are subject to a surcharge. 
  • Service is by the glass (bottles are not included). 
  • Food & Beverage service charge included. 
  • Round Trip Transportation per family up to 6 pax
  • Resort Fee and Ecology Fee waived
EXCLUSIONS:
  • In room dining, Café Maya, El Camaleon (club house and golf course), Willow Stream Spa, food and beverage at Rosewood, Banyan Tree or Andaz, are not included. 
  • FPC complimentary night certificates do not apply.
PERKS INCLUDED:
  • 50 USD SPA Credit per stay
  • 15 MIN Swing Análysis (Jim McClean Academy prior round of golf) - $50 Value
  • Waived Resort Fee and Airport Transfers
AIRPORT TRANSFER INSTRUCTIONS
  • Please send your flight details to the hotel at the time of booking.  Upon receipt, the hotel will send confirmation.  
  • A representative of the hotel will be at the airport to pick you up outside the terminal. Guests will recognize the representative from the sign that says “Clients to Fairmont” by Maritur (this is the company that handles the transfers for the hotel). Most of the information will come in the confirmation letter.
  • For the return trip the hotel will make the arrangements, you are required to be in the hotel lobby 3 hours prior to departure.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

95%
Enjoyed This
(320 Member Ratings)
Ratings & reviews reflect verified member feedback for Fairmont Mayakoba over the past 15 months.
4.8 Ambiance
4.8 Location
4.6 Rooms
4.8 Quality of Service
4.7 Value for the Money
4.8 Ease of Booking
Show Reviews
Enjoyed Most
We celebrated our 10th anniversary there. The grounds were beautiful and the customer service and food was excellent.
18 Nov, 2019 DenverDenver, USA
Enjoyed Most
One of the best vacations ever. Staff was incredibly accommodating and very personable.
Other Comments
Please please do this deal again in the future, so that we can return :)
William 16 Nov, 2019 American Canyon, USA
Enjoyed Most
We didn't know what to expect, we've been with Travel Zoo on other vacations, and found this resort to be excellent. The resort itself is beautiful, food id gourmet with room service is available and all staff went above and beyond. Beach is convenient with shuttle from the casitas and rooms themselves were nice with comfy beds. We were on the ground floor and our balcony looked out over mangroves.
nylene 15 Nov, 2019 Bluffdale, USA
Enjoyed Most
The resort was great. We had a great time as a group. Beach/pools/restaurants were easily accessible with minimal waits. The all-inclusive made the whole experience very enjoyable. It was only 40% occupied so the service level may be lower with higher occupancy.
Anil 14 Nov, 2019 Pickering, Canada
Enjoyed Most
My wife and I went to Fairmont Mayakoba with our teenage daughter and had an amazing time. The resort is beautiful, the staff was friendly, and the food was excellent. we went in November and the weather was perfect: going in the off season was awesome!
Brent 14 Nov, 2019 Las VegasLas Vegas, USA
Enjoyed Most
The service we received at Fairmont Mayakoba was incredible - the staff was excellent and we had a lovely stay. It was a different experience than other all-inclusive packages for us - we were not used to having to wait for a check anytime we ordered food/drink. But, the food and beverages were all very good, too.
Anna 14 Nov, 2019 Raleigh, USA
Enjoyed Most
Amazing resort, impeccable service, very relaxing time.
Other Comments
The resort was absolutely beautiful and the rooms were very spacious and comfortable with every detail taken care of. The only issue was the lack of restaurants. We were only there for 4 nights so it was fine, but it could be an issue if staying for an extended period.
Sandhya 14 Nov, 2019 Toronto, Canada
Enjoyed Most
FOOD CHOICES, BEVERAGES AND ATTENTIVENESS OF THE STAFF WERE ALL EXCEPTIONAL.
Phyllis 14 Nov, 2019 Fairfield, USA
Enjoyed Most
Great getaway
EDGAR 11 Nov, 2019 Zapopan, Mexico
Enjoyed Most
The staff was wonderful. So friendly and hospitable. Loved the entire resort! There was so much to do and the resort fee covers quite a lot.
Meghan 10 Nov, 2019 West Hollywood, USA

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