Playa del Carmen (all areas)

Fairmont Mayakoba

Travelzoo Staff

Why We Love This Hotel

  • The luxe, eco-friendly resort is sprawled over miles of mangrove-lined canals and a powdery private beach
  • Waterslides, adventure camp and free meals for those five and under make it a paradise for kids
  • Grown-ups hide out at the adults-only infinity edge pool or the mammoth spa

93%
"Amazing time,, great food and excellent customer service. One of the best vacations we’ve had."
Maria
22 Jun, 2019 - Glendale, USA
See All 182 Member Ratings

Rooms & Rates

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Overview

Nestled among 45 acres of protected mangroves and canals, and running along 1,180 feet of white sand beach, the Fairmont Mayakoba is a private, eco-conscious resort for those travelers who want to be immersed in pure, undiluted nature.

Just a few minutes north of Playa del Carmen, tranquility is king at this oceanfront resort. Each guest room comes with a private balcony overlooking a lush sprawl of lagoon, mangrove or powdery beach.

The six on-site dining options are pricey but well-reviewed by TripAdvisor members; two of the restaurants are rated AAA 4-Diamond. The decadent Willow Stream spa is roughly half the size of a football field with two mineral soaking pools. Free bikes, tennis courts and five pool options keep the scenery fresh. Venture to nearby El Camaleon Golf Club or Tres Rios Ecopark for an off-property excursion.

Amenities

General

  • Infant cots / cribs
  • Bar
  • Kids' club
  • Newspaper / magazines
  • Extra beds / roll away beds
  • Fitness classes
  • Games room
  • Golf course (on-site)
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Indoor pool
  • Outdoor pool
  • Pool bar
  • Private beach
  • Restaurant
  • Sauna / Steam Room
  • Tennis courts
  • Pet-friendly
  • Spa
  • Extra beds (fees apply)
  • 100% smoke-free
  • Sauna
  • Steam Room

Services

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Butler service
  • Chauffeur service (fees apply)
  • Concierge service
  • Currency exchange / ATM
  • Express check-in / checkout
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Pillow menu
  • Business center
  • Safe in reception
  • ATM
  • Baby-sitting service (fees apply)

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Iron and ironing board
  • Outdoor space for some rooms
  • Pay-per-view / movies on demand
  • Safe
  • Sitting area
  • DVD / CD player & library
  • Flatscreen TV

Internet

  • Complimentary Wi-Fi throughout
  • High-Speed Wi-Fi (fees apply)

Bathroom

  • Bathrobes and slippers
  • Hair-dryer
  • Luxury toiletries
  • Slippers
  • Bathtub or shower

Parking

  • Complimentary parking
  • Complimentary valet service

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • ADA compliant rooms
  • Facilities for guests with special needs
  • Roll-in shower
  • Wheelchair accessible

Policies

Check-in: Standard Time is 3pm.

Checkout: Standard Time is 12pm.

Children and additional guests: Extra beds are not available.

Pets: No pets allowed.

Fees: A nightly $1 Tourism Fee will be added to your bill at the hotel.
A Resort Fee of $20 per person, per night is additional and will be added to your bill at the hotel.
d

  • Free Premium High Speed Internet
  • Fitness Center
  • Valet Parking
  • Bell-Luggage Delivery
  • House Keeping twice daily
  • Transportation Shuttles
  • Daily Boat Tours
  • Non Motorized Water Sports
  • BMW Bikes
  • 3 Hours of Kids Club daily
**Please note the Tourism and Resort Fees are waived when booking the Travelzoo All Inclusive Deals**

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: TRAVELZOO DEAL - ALL INCLUSIVE OFFER

  • Unlimited dining and premium beverage service at 10 outlets, El Puerto, Brisas, La Laguna, The Lobby Lounge, Las Olas Bar, Aqua Bar, Bamboo, Brisas and La Laguna pools, Beach service during operating hours. 
  • A few specialty menu items (shown with * in the menus) and Breakfast at Brisas Restaurant are subject to a surcharge. 
  • Service is by the glass (bottles are not included). 
  • Food & Beverage service charge included. 
  • Round Trip Transportation per family up to 6 pax
  • Resort Fee and Ecology Fee waived
EXCLUSIONS:
  • In room dining, Café Maya, El Camaleon (club house and golf course), Willow Stream Spa, food and beverage at Rosewood, Banyan Tree or Andaz, are not included. 
  • FPC complimentary night certificates do not apply.
PERKS INCLUDED:
  • 50 USD SPA Credit per stay
  • 15 MIN Swing Análysis (Jim McClean Academy prior round of golf) - $50 Value
  • Waived Resort Fee and Airport Transfers
AIRPORT TRANSFER INSTRUCTIONS
  • Please send your flight details to the hotel at the time of booking.  Upon receipt, the hotel will send confirmation.  
  • A representative of the hotel will be at the airport to pick you up outside the terminal. Guests will recognize the representative from the sign that says “Clients to Fairmont” by Maritur (this is the company that handles the transfers for the hotel). Most of the information will come in the confirmation letter.
  • For the return trip the hotel will make the arrangements, you are required to be in the hotel lobby 3 hours prior to departure.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

93%
Enjoyed This
(182 Member Ratings)
Ratings & reviews reflect verified member feedback for Fairmont Mayakoba over the past 15 months.
4.7 Ambiance
4.7 Location
4.6 Rooms
4.8 Quality of Service
4.6 Value for the Money
4.8 Ease of Booking
Show Reviews
Other Comments
The staff said to inform you they took off two days stay because of plane cancellations. we missed our connections because of maintenance. Please refund the difference. Our stay was great...wish they had entertainment. Alberto Rojas was especially sweet, helpful, entertaining, and kind to two old people. We appreciated his loving ways.
EDWIN 23 Jun, 2019 Bakersfield, USA
Enjoyed Most
Amazing time,, great food and excellent customer service. One of the best vacations we’ve had.
Maria 22 Jun, 2019 Glendale, USA
Enjoyed Most
Everything!! Please bring this deal back ASAP. We want to go back
Esteban 20 Jun, 2019 Poestenkill, USA
Enjoyed Most
Service was excellent. Staff always friendly and accommodating.
Alicia 14 Jun, 2019 Newnan, USA
Enjoyed Most
The staff was insanely wonderful and the cost was tough to beat!
Other Comments
Keep getting deals here and we will keep going.
Max 12 Jun, 2019 Rocklin, USA
Enjoyed Most
Food and drinks
katie 12 Jun, 2019 Augusta, USA
Enjoyed Most
Food
Other Comments
The service was impeccable. Everything was perfect.
Wanda 12 Jun, 2019 Upper Marlboro, USA
Enjoyed Most
The food and drinks were excellent. Our room was beautiful. Service throughout the hotel was amazing. The beach had lots of shade options.
Other Comments
Far far exceeded our expectations. Everything g about this trip was amazing.
Brittany 12 Jun, 2019 Houstonudton, USA
Enjoyed Most
Absolutely fantastic accommodations! The food and beverage program is easily the best in the area. Cannot wait to go back!
Other Comments
I'd like to see a quick service coffee shop / smoothie shop. There was not one on site as far as I know. Otherwise, we thoroughly enjoyed our stay!
James 10 Jun, 2019 Boca Raton, USA
Enjoyed Most
Service, food and ambiance were fantastic. Loved the property and amenities.
Lisa 08 Jun, 2019 Dallas, USA

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