Cancun

The Ritz-Carlton, Cancun

Travelzoo Staff

Why We Love It

  • Stay at a AAA 5-Diamond resort hotel located directly on the beach
  • Plush guestrooms have goose down duvets and marble bathrooms
  • Try cooking lessons at the on-site Culinary Center with chefs from the hotel
  • Retreat from the excitement of Cancun with a relaxing treatment at the on-site spa 

"Reigning monarch of luxury resorts" -- Frommer's

Rooms & Rates

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Overview

A rarity for the area, The Ritz-Carlton, Cancun boasts a AAA 5-Diamond rating for its beachfront accommodations. 

The elegant guestrooms at this hotel all have private balconies or terraces with views of the water, iPod docking stations and Wi-Fi. Tuck in under a plush, goose-down duvet after a day or relaxing on the beach or at the pool, or after exciting activities organized through the hotel concierge. While at the resort, try a yoga or fitness class in the on-site fitness center. 

Seven options for dining are on-site, including private dining in an intimate beachside Casita to a Sushi and Ceviche bar. Guests can even take cooking lessons at The Culinary Center with a chef from the hotel. The spa is a sancuary from Cancun's bustle, and serves a range of treatments inspired by the Mayan roots of the postcard-like area. 

From the Press:
  • "While surrounded by an ever-growing cadre of worthy pretenders to the throne, this reigning monarch of luxury resorts is still the one to beat" -- Frommer's
  • "The seven restaurants here are uniformly excellent" -- Fodor's
  • "The resort's romantic and luxurious vibe is ideal for couples looking to splurge" -- Oyster.com

Amenities

General

  • Kids' club
  • Newspaper / magazines
  • Gym / fitness center
  • Hot Tub / Jacuzzi
  • Pool bar
  • Sauna / Steam Room
  • Tennis courts
  • Spa
  • 100% smoke-free

Services

  • 24-hour front desk
  • 24-hour room service
  • Airport transfer (fees apply)
  • Baby-sitting service on request
  • Concierge service
  • Hair salon (fees apply)
  • Laundry / dry cleaning
  • Safe in reception (fees apply)
  • Business center

Room amenities

  • Air-conditioning
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Mini bar
  • Outdoor space for some rooms
  • Pay-per-view / movies on demand
  • Safe
  • Flatscreen TV
  • iPod/iPhone docking station

Internet

  • Wi-Fi in guest rooms (fees apply)
  • Wi-Fi in public areas (fees apply)

Bathroom

  • Bathrobes
  • Hair-dryer
  • Separate shower
  • Slippers

Parking

  • Valet service (fees apply)

Policies

Check-in: Standard Time is 3pm.

Checkout: Standard Time is 12pm.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Pets not allowed Check-in time starts at 3pm Check-out time is 12pm

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 35.00 for adults and USD 17.50 for children (approximately)
  • Fee for in-room wireless Internet: USD 18.00 per day (rates may vary)
  • Fee for in-room wired Internet: USD 18.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 18.00 per day (rates may vary)
  • Airport shuttle fee: USD 150.00 per vehicle (roundtrip)
  • Valet parking fee: USD 20.00 per night
  • Rollaway bed fee: USD 60.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 40.00 per accommodation, per night
The resort fee includes:
  • Children's club/arcade access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room coffee
  • Valet parking
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

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The Ritz-Carlton, Cancun

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