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Palais Hansen Kempinski Vienna

Travelzoo Staff

Why We Love This Hotel

  • Brand new high-tech hotel with tablets in every room, free Wi-Fi & digital shower controls
  • Set in one of Vienna’s grandest buildings, the hotel is home to Vienna’s largest cigar lounge and a Michelin-starred restaurant
  • There’s a huge Turkish-style spa with a hydro pool

Enjoyed This
"Wonderful hotel, lovely staff and amazing buffet breakfast."
4 Oct, 2019
See All 12 Member Ratings

Rooms & Rates

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The captivating Palais Hansen Kempinski Vienna occupies one of Vienna’s grandest buildings, within easy walking distance of St Stephen's Cathedral. The building dates back to 1873, when it was designed by Theophil Edvard Hansen (architect of the Parliament Building and Vienna Stock Exchange), but has recently undergone a modern transformation. There is a tablet with entertainment system in every room and complimentary Wi-Fi is available throughout the hotel.

The bedrooms have been designed with the glamour of the 1920s and 30s in mind, with walnut furniture and Art Deco-style lamps. In contrast, all are high tech with digital controls for the bath and shower, a Nespresso machine and those tablets, with which guests can also order room service. There is also an in-house florist. This is a historic building so every room is uniquely shaped and overlook the courtyard garden or the street. Interconnecting rooms are available for families.

The sophisticated Cigar Lounge -- Vienna's largest -- was once the original foyer and still has soaring ceilings and listed columns. Here guests can sample a range of whiskies, purchase fine cigars and rent their own humidors.

Try traditional Viennese food at Die Küche, where dishes like Wiener Schnitzel and fish with curry sauce are prepared at live cooking stations and presented on sharing platters. For something more upmarket (but very reasonably priced), visit the fine dining Edvard restaurant, which has just been awarded a Michelin Star. Don't miss the hotel’s famous afternoon tea in the Lobby Lounge, where sweet buchtel rolls and bundt cake replace scones.

Other top-class facilities include a huge Turkish-style spa, unusually positioned on a mezzanine floor, with a small hydro pool, saunas, steam bath, treatment rooms and an enormous gym. There’s also an in-house delicatessen and florist.



  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Gym / fitness center
  • Indoor pool
  • Restaurant
  • Sauna / Steam Room
  • Nightlife / entertainment
  • Pet-friendly
  • Spa
  • Extra beds (fees apply)


  • 24-hour front desk
  • 24-hour room service
  • Airport transfer (fees apply)
  • Beauty treatments / massages (fees apply)
  • Bike rental
  • Concierge service
  • Laundry / dry cleaning
  • Pillow menu
  • Business center
  • Safe in reception

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Fridge
  • Mini bar
  • Pay-per-view / movies on demand
  • Safe
  • Flatscreen TV


  • Complimentary Wi-Fi throughout
  • High-Speed Wi-Fi (fees apply)


  • Bathrobes and slippers
  • Hair-dryer
  • Separate shower
  • Luxury toiletries
  • Bathtub (in some rooms)


  • Parking (fees apply)


  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • Accessible spa
  • Roll-in shower
  • Wheelchair accessible


Check-in: Standard Time is 3pm.
Minimum age required to check in: 18.

Checkout: Standard Time is 12pm.

Children and additional guests: Extra beds are not available.

Pets: Pets are allowed on request and will be charged at 35€ per pet per night.
Supplements are not included automatically in the total price and will be charged directly by the hotel.

Fees: 2,5237% city tax per stay is included in the total price.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: Car parking is subject to availability and charged at 40€ per night.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

Enjoyed This
(12 Member Ratings)
Ratings & reviews reflect verified member feedback for Kempinski Hotel Vienna Management GmbH (Palais Hansen Kempinski) over the past 15 months.
4.4 Ambiance
4.4 Location
4.5 Rooms
4.3 Quality of Service
4.2 Value for the Money
Show Reviews
Enjoyed Most
Wonderful hotel, lovely staff and amazing buffet breakfast.
lisa 04 Oct, 2019
Enjoyed Most
Luxurious and pampered. The lady who worked in the spa was particularly lovely
Emma 04 Oct, 2019
Enjoyed Most
Absolutely first rate.
John 04 Oct, 2019 London, UK

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