"The evening meal was excellent, truly delicious and served in a elegant wood panelled room.
We visited the tiny church in the area adjacent to the hotel where it is said that William Shakespeare married Anne Hathaway, delightful."
Steeped in history, this Elizabethan manor house boasts 11 acres of grounds incorporating a 100-year-old topiary garden, a fountain and an 11th-century church where William Shakespeare is said to have married Anne Hathaway.
The pretty town of Stratford-upon-Avon, where you'll find Shakespeare's Birthplace, Anne Hathaway's Cottage and Mary Arden's Farm, is less than 10 minutes away by car. Warwick, known for its massive Norman castle, Charlecote Park, Tudor World and Ragley Hall (considered one of England's finest Palladian mansions) are all less than 20 minutes' drive away.
Facilities at the hotel include a health club with a gym, an indoor swimming pool, a sauna and a steam room, plus tennis courts, a yoga hut and beauty rooms. Alternatively, guests can relax in the library, which was reputedly visited by Shakespeare himself.
The hotel's Stuart Restaurant is split into two areas within the old manor house: an oak-panelled dining room and The Great Hall, which has a minstrels' gallery.
Rooms are split between the Manor House and the Cedar Barns (a short walk from the main building). Standard and Superior Rooms are mainly located in the Cedar Barns. All have traditional décor and views of the hotel grounds. Wi-Fi is free.
Amenities
General
Infant cots / cribs
Bar
Newspaper / magazines
Extra beds / roll away beds
Fitness classes
Gym / fitness center
Indoor pool
Restaurant
Sauna / Steam Room
Tennis courts
Pet-friendly
Spa
100% smoke-free
No elevator / lift
Services
24-hour front desk
24-hour room service
24-hour security
Beauty treatments / massages (fees apply)
Laundry / dry cleaning
Safe in reception
Room amenities
Central heating
Coffee / tea-making facilities
Iron and ironing board
Flatscreen TV
Internet
Complimentary Wi-Fi throughout
Bathroom
Hair-dryer
Bathtub (in some rooms)
Bathtub or shower
Parking
Complimentary parking
Accessibility
Accessible meeting room
Accessible parking
Accessible path of travel
Accessible pool area
Accessible restaurant
Accessible spa
Policies
Check-in: Standard Time is 3pm.
Minimum age required to check in: 18.
Checkout: Standard Time is 11am.
Children and additional guests: There is no extra bed available.
Pets: Pets are allowed on request: £10 inclusive of tax, per night.
Pets are allowed on request and in limited rooms.
Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.
Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees.
It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Travelzoo is not responsible for any inaccuracies in the photos.
*Unless otherwise stated, Travelzoo-exclusive extras are valid once per stay (based on two adults sharing). Value is an estimate based on double occupancy. Extras are only included with Member Rates and may not be available on all dates. Extras are non-transferable and have no cash value. Total value may vary depending on time of booking and availability. When included, breakfast may be limited to 2 guests per stay subject to hotel’s discretion. Other restrictions may apply; see our T&Cs for details.
Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.
The evening meal was excellent, truly delicious and served in a elegant wood panelled room.
We visited the tiny church in the area adjacent to the hotel where it is said that William Shakespeare married Anne Hathaway, delightful.
Other Comments
The rooms in The Cedar barns lacked character and the doors were very heavy and difficult to close which caused unnecessary noise every time a door was closed in the building. I understand that the rooms are to be renovated very soon and we look forward to our next visit to see the improvements.
Lynn21. Sep 2018West Midlands, UK
Enjoyed Most
Food
Ruth19. Sep 2018Paignton, UK
Enjoyed Most
its location
Other Comments
nothing but praise
Kenneth16. Sep 2018King's Lynn, UK
Enjoyed Most
Beautiful setting ambience and we truly love history
Tracey03. Sep 2018Congleton, UK
Enjoyed Most
lovely grounds and food
Michael R30. Aug 2018Grimsby, UK
Enjoyed Most
Sitting in the lovely sunshine on the front lawn having a glass of wine before dinner.
Pam23. Aug 2018New Milton, Hants, UK
Enjoyed Most
The staff were incredibly helpful at all turns. Thank you, so much!
Stanley23. Aug 2018Telford, UK
Enjoyed Most
Lovely building and setting
Other Comments
Overall a pleasant and positive experience except for our breakfast experience on the first morning which was so chaotic it was funny.
Philip23. Aug 2018Wood Street Village, UK
Enjoyed Most
Excellent location, fantastic venue, friendly staff, great food. What more could you ask for?
Martin23. Aug 2018Newton Abbot, UK
Enjoyed Most
Lovely setting. very happy that we were able to take our dog
sandra22. Aug 2018Swindon, UK
Enjoyed Most
It was quite near home but we needed a break and this fit the bill nicely.
David22. Aug 2018Solihull, UK
Enjoyed Most
Food and service was excellent
Other Comments
We upgraded to a superior room, but it was not what we would class as superior.
Peter19. Aug 2018Fleet, UK
Enjoyed Most
Location, grounds & food quality.
Other Comments
Excellent deal on the stay but the hotel could benefit from a little modernisation.
Chris15. Aug 2018Chelmsford, UK
Enjoyed Most
Atmosphere
Other Comments
Lovely staff and great location
Jeffrey10. Aug 2018Bewdley, UK
Enjoyed Most
Evening meal & the grounds were beautiful
Michelle09. Aug 2018Hythe, UK
Enjoyed Most
Excellent staff great food and beautiful room
Other Comments
As above
Il08. Aug 2018Droitwich England, UK
Enjoyed Most
Excellent room v friendly staff
Other Comments
The options for the set meal were lovely
Vanessa04. Aug 2018Leighton Buzzard, UK
Enjoyed Most
Quality of food
Hilary04. Aug 2018Hertford, UK
Enjoyed Most
Most of the staff we dealt with were pleasant and, I imagine, the hotel grounds would be very attractive in summer.
Other Comments
I had booked the visit as a surprise for for my partner's birthday - we were disappointed at the quality of the food. It was devoid of flavour for the most part. My starter of Chicken and leek terrine was served so chilled as to be tasteless - none of the flavours of the ingredients were identifiable. My main course of sea bass consisted of 2 tiny fillets served on a small portion of potatoes which were not very hot. My dessert was a mixture of watery sorbet without any real flavour. Our plans to have a pleasant, quiet drink in the bar after the meal were scuppered by the raucous behaviour of some guests from a wedding party.
Brian03. May 2018Towcester, UK
Other Comments
Food was outstanding and the facilities were great fun. Including tennis, swimming, walking routes, gym and spa.
Holly30. Apr 2018Salisbury, UK
Other Comments
One grip was a lack of information on the services at the hotel.
Judith22. Mar 2018Gloucester, UK
Enjoyed Most
The building itself, which was beautiful. Very atmospheric rooms, especially the Great Hall and Restaurant. The staff were excellent and could not do enough. The meal was delicious - with a good choice of selections. Unusual for an inclusive meal, and a very pleasant surprise.
Rooms were good sized, very comfortable with all necessary amenities.
Christl19. Mar 2018Bournemouth, UK
Enjoyed Most
The free upgrade
Other Comments
The original room we were put in was no where near the standard that you pic showed. But we complained and given an upgrade which was beautiful
Hannah05. Mar 2018Evesham, UK
Enjoyed Most
Hotel full of history and grandeur in a lovely setting. Great little spa, swimming steam and sauna. The evening meal was wonderful, but the breakfast was a nothing special help yourself buffet. We had paid for a superior room, and given the whole attic suite of rooms, made up of lounge, bedroom and bathroom, but disappointingly all very tired and dated.
Other Comments
It was exceptionally cold when we visited this week, old mullioned windows with single glazing, ambient but freezing, especially in the bathroom. The beds were not very comfortable, and really need an update. Some of the other rooms shown on the web site look as if they have had a recent make over. They were happy to refund some of our additional expenses. We would still return to this hotel but would ask for a better room.
GILLIAN03. Mar 2018Market Harborough, UK
Enjoyed Most
The main building, spa and grounds very impressive
Other Comments
Receptionist who booked us in very efficient and welcoming. Cannot say same for check out receptionist who did not even ask if we'd enjoyed our stay .
Room not very thoroughly cleaned and needed some maintenance.
Elizabeth02. Mar 2018Heswall, Wirral, UK
Enjoyed Most
Sharing the Atmosphere of a Stately Hotel in lovely country surroundings.
Well maintained Hotel with lovely Spa.
Great service from Staff.
Excellent food.
Other Comments
Was given the opportunity of a room Upgrade. Due to snowy conditions,
this meant staying in the main Building. A blessing.
Because I was celebrating my Birhday, had handmade chocolates send to my room. Also after dinner, again had a surprise Birthday treat from Chef.
So they made my visit extra special.
02. Mar 2018Warwickshire, UK
Enjoyed Most
Staff were excellent, they sorted a problem well. The dinners were excellent.
Other Comments
We thought the breakfast could be improved. It was very basic which didnt balance well with the excellent dinner.
Carolyn28. Feb 2018Longcot Faringdon, UK
Enjoyed Most
Main house was very historic.
Other Comments
The room was always dark..lack of sufficient lighting.Carpet puckered badly worn.No mirror above desk to do make up and the sink in the bathroom was too big for husband to have a closer shave in the mirror.
Too many supplements and lack of choice on evening meal.
Alison22. Feb 2018Bishop's Stortford, UK
Enjoyed Most
The staff
Other Comments
The food was nice but not filling so still hungry.It also was along time coming
Lindsay21. Feb 2018Chester, UK
Enjoyed Most
Food
Other Comments
Spa is a little tired. 2 showers not working. Unable to book a treatment
Mrs V S21. Feb 2018Esher, UK
Enjoyed Most
The building is amazing and food was prettt amazing
Other Comments
The food is to the value of £25 from the standard menu. The cheese board is not worth it but otherwise all good
tim19. Feb 2018Banbury, UK
Enjoyed Most
Just getting away to somewhere peaceful with good food and a spa!
Neil14. Feb 2018Cheltenham, UK
Enjoyed Most
My wife and I spent 4 days before at this hotel, Billesley Manor is soon to spend £8,000,000 on refurbishment. The bedrooms, clean are so basic it's unbelievable, all other aspects,apart from male and female changing rooms are a lot to be desired, a total refiguration is required. The bar is great and the bar manager makes you feel at home with all his guests, this makes up for the rooms, well if it's a wardrobe you desire, and somewhere to place your clothes, don't come here. Food is excellent.
Other Comments
I would think after the refurb, this will be an outstanding hotel, the eclectic facade of the hotel is a real "Wow" stunning.
Ian10. Feb 2018Burntwood, UK
Other Comments
There 3 couples and all three of the rooms were dirty. One room had not been vacated by the previous guests and their clothes and personal items were still in the room.
Gaynor30. Jan 2018Birmingham, UK
Enjoyed Most
The hotel ambience was delightful, particularly as to the restaurant area, the food was excellent, and the waiting staff extremely professional and very delightful. But there is no point in providing all this if you are still going to let yobs ruin the atmosphere for others.
Other Comments
The room was NOT ready (until 4.30pm) for an advertised available 3.00pm check in, and the 'in room's teas and coffees had not been replenished. But of very much greater importance was the fact that the night manager proved completely unable to quell noise from raucous guests in rooms above ours, despite three calls to him between 11.00pm and 11.45pm) until I threatened to call the police.
Chris30. Jan 2018Lostwithiel, UK
Enjoyed Most
Food was good
Other Comments
Three rooms were booked and each of them was dirty! One hadn’t been vacated and the guests clothes were still in the room
Gaynor30. Jan 2018Birmingham, UK
Enjoyed Most
Location and history.
Other Comments
Could do more to achieve their potential. Dinner was OK but breakfast disappointing. Special deals are worth it but wouldn't pay full price. Seem to market to coach tours!
Michael29. Jan 2018Padbury, UK
Enjoyed Most
The dinners were very good but we felt that the breakfast could have been more appetising! Staff were exceptionally good, very attentive and courteous.
Other Comments
On the Sunday evening there was a large party with a disco until midnight and this kept us awake! We did mention this to Reception (Leah) who was very apologetic and compensated us generously.
Jill19. Jan 2018Bristol, UK
Enjoyed Most
The evening meal, the location
Other Comments
The breakfast was a bit basic, only sliced prepacked bread, no croissants .
Alison15. Jan 2018Haywards Heath, UK
Enjoyed Most
location
Paul30. Dec 2017STOTFOLD, UK
Enjoyed Most
Very attentive staff and beautiful manor housr
Liz24. Dec 2017Bromsgrove, UK
Enjoyed Most
Food excellent
Ian19. Dec 2017Kidderminster, UK
Enjoyed Most
We had a lovely room, very large and comfortable. The bathroom could do with a refurbish. The staff were courteous,but there were not many staff there due to the snow, therefore we could not eat in the restaurant . We had to eat in the bar area. The hotel is old and historic, which I liked. It was very well decorated for Christmas. The pool was lovely and relaxing.
Alexandra12. Dec 2017Mansfield, UK
Enjoyed Most
The staff were excellent
Other Comments
A bit disappointed with the food.
Jo11. Dec 2017Stourbridge, UK
Enjoyed Most
Food was excellent staff especially Ashley the manager superb and professional
Other Comments
Great value and warm staff
Il06. Dec 2017Droitwich England, UK
Other Comments
Food great. Staff lovely. Beautiful place
Vivienne15. Nov 2017Neath, UK
Other Comments
For us there were no issues at all and we have re booked. Only negative comment I made to m wife was that the brown sauce was vinegary. HP please!
John14. Nov 2017Hampton in Arden, UK
Enjoyed Most
The hotel was wonderful. Could not fault it, the staff the location the food, all excellent. We loved our stay and will go back.
Other Comments
The little church added to the experience and is also a 'champing' church. Great find.
B M01. Oct 2017Cheltenham, UK
Enjoyed Most
The weather was good so it was a nice setting to sit outdoors
Other Comments
The evening meal was particularly disappointing , most of the party of 9 adults left most of the meal.
we were offered to stay in the barn as my mother in law has difficulty walking , I assumed there would be a walk in shower but there was only a bath which she couldn't use
Steve30. Sep 2017Basildon, UK
Enjoyed Most
The room and food.
Other Comments
Fantastic topiary.
Good service.
Graham26. Sep 2017Wisbech, UK
Enjoyed Most
Relaxed ambiance and great food
Linda26. Sep 2017Rochester, UK
Enjoyed Most
The gardens and outside of the hotel
Other Comments
The food portions are small but tasty
Mark14. Aug 2017CartertonOxon, UK
Enjoyed Most
Pleased to say my wife and I had a very nice relaxing break at The Billesley Manor Hotel while visiting the local area.
We found all the staff very polite and helpful and our room No 3 was a very large clean and comfortable suite with everything we needed.
Evening dinner was delicious, beautifully presented and thankfully not too filling after eating all day at the Food Festival. We would suggest ordering side dishes of more potato and vegetables though if you have a big appetite. Breakfast was a buffet style and a reasonable choice of cereal, fruit and cooked breakfast. Would have been nice to see more choice of eggs other than just fried please. Wonderful weekend thank you.
Other Comments
Great location for visiting Stratford Upon Avon with a Park and Ride just down the road back towards the M40 about a mile or so. Pound to park and 2pounds return to town per person.
Richard25. Sep 2017Maidstone, UK
Enjoyed Most
The historical building
Other Comments
We were very disappointed in our evening meal. We were a party of 9 and every one of us felt the same. Small portion sizes. Main course was very dry. Starter was bland. Desert very dry no cream or custard served. Breakfast however was excellent. So was the cake we asked the chef to make for my Mum 80th birthday.
Margaret21. Sep 2017Hockley, UK
Enjoyed Most
sitting outside in the sunshine .
Other Comments
we were all disappointed in the evening meal. the breakfast was very good and the cake I ordered for my mothers birthday was good although it was still very slightly frozen in the middle
our room in the barn was very disappointing . my mum's room was very dark and ours had a dirty towel left on the shelf . having said all this my mum enjoyed the family time for her 80th birthday
Jackie21. Sep 2017Basildon, UK
Enjoyed Most
The hotel and grounds were lovely,and the rooms were clean.We enjoyed the breakfast.
Other Comments
We didnt like the dinner in the evening.the blade of beef came up like pulled beef,the potatoe and leek soup had no taste,and the sticky toffee pudding was very dry.we knoe it was a set menu but not much choice.
June21. Sep 2017Essex, UK
Enjoyed Most
The staff were helpful and pleasant. The hotel was well maintained and rooms clean and tidy.
Other Comments
The food was hot and good quality not large amounts
William21. Sep 2017GodsstoneGodstone, UK
Enjoyed Most
Food was lovely
Shelley20. Sep 2017Peterborough, UK
Enjoyed Most
The hotel and grounds, also the breakfast.
Other Comments
Staff were polite and helpful.
Phillip18. Sep 2017Welwyn Garden City, UK
Enjoyed Most
The Customer service,the food,and the beautiful house.
Other Comments
The pool facilities were also very good.
Narelle17. Sep 2017Southampton, UK
Enjoyed Most
The meals
russell16. Sep 2017Chichester, UK
Other Comments
Room in the Annex,not cleaned properly. Cracked enamel on the bottom of the bath. Peanuts on the floor and window-sill,thick dust on the top's of radiator covers.
Gerard13. Sep 2017Ceauce, France
Enjoyed Most
The whole lot very relaxing good food and service
Margaret08. Sep 2017King's Lynn, UK
Enjoyed Most
Efficient, friendly staff.
Elizabeth08. Sep 2017Iver, UK
Enjoyed Most
Lovely staff. Beautiful gardens meal was lovely, beautiful dining room with attentive staff.
Other Comments
Good value for money with travel zoo If I was paying full price I would comment that the bedroom we had was a bit tired but it was however clean.
Samantha07. Sep 2017Newmarket, UK
Enjoyed Most
We received a room upgrade due to hotel not having full occupancy
Other Comments
The restaurant food is overpriced against quality and portion size compared with other similar hotels in the same bracket as Billesley. The pool, steam and sauna could benefit from an update. It's looking very tired. If booking a reduced rate package through Travelzoo or Secret Escapes, then the cost isn't too bad, however I would not pay full prices with the points I've raised above.
Stephanie04. Sep 2017Bishop's Stortford, UK
Enjoyed Most
The grounds of the hotel are lovely and the room and mesl
Other Comments
Really is a stunning venue
Deborah01. Sep 2017Hertfordshire, UK
Enjoyed Most
Food for evening meal was good. Breakfast only acceptable.
Other Comments
No robes in room. When requested told would arrive. $0 mins later no robes for pool. Requested again, asked to wait for housekeeping. 15 mins later told their were no robes available. If told straight away would have been able to use pool earlier.
roy31. Aug 2017Birmingham, UK
Enjoyed Most
Dinner!
Fred31. Aug 2017Wokingham, UK
Enjoyed Most
The setting, comfortable rooms, food good.
Other Comments
The service was a little slow but the hotel was very full and staff busy.
Ms R29. Aug 2017Tadley, UK
Enjoyed Most
Location and setting
Other Comments
Shame they didn't inform you that they did sitting for the meal and we could have prebooked. We arrived at 6pm. Offered either 6.30 ( far too early for us to eat or even get ready) or 9.30 which we took but nearly starved whilst waiting for our slot !!
W Simon29. Aug 2017Exmouth, UK
Enjoyed Most
Very pretty with nice grounds to walk around.
Other Comments
The staff were not very well trained making service very haphazard. There was a wedding at the hotel that day and our bedroom was directly above the bar. Hence we were kept awake till after 2 am.
Anne29. Aug 2017Maidenhead, UK
Enjoyed Most
The location in respect of Stratford on Avon was superb, and the grounds of the hotel delightful. The spa and pool, bar and other facilities were fine,
Other Comments
The restaurant service was appalling, we waited 45 minutes for our starter both evenings. We ordered ice cream for dessert from the set menu on the first evening, to be told there wasn't any!! No explanation as to why.
There were flies in our room when we arrived and when I opened the window to let them out, wasps came in, as there was a nest just outside. We were offered an alternative room, which was tiny and dark, so we elected to stay where we were and asked for a fan as we could not open the windows on one of the hottest weekends this year. We reported the wasp situation, to be told that someone would be in the following morning to sort it. Needless to say they didn't arrive. On check out the receptionist admitted that they have a wasp problem. We suggested they advise the next occupants of this!
I don't think we will be visiting this hotel again.
David28. Aug 2017Brentwood, UK
Enjoyed Most
The whole experience
Other Comments
Good setting and close to Stratford
David27. Aug 2017LymingtonLymington, UK
Enjoyed Most
Lovely location and olde world charm
John24. Aug 2017Wallington, UK
Enjoyed Most
The staff were all brilliant, pleasant, friendly, smart, attentive. Could not fault.
The evening meal was perfect all 3 course.
Other Comments
Outdated rooms in need of refurb - felt as if we were pushed out of the way at the far end of the hotel.
The breakfast was cold - however this was put right when we pointed this out.
Prosecco was not in room - had to ask for it at dinner.
Carol22. Aug 2017Derbyshire, UK
Enjoyed Most
Everything a wonderful experience
Lyn22. Aug 2017Felixstowe, UK
Enjoyed Most
Beautiful hotel, excellent food and friendly staff
Other Comments
Good location as not far from Stratford- on -Avon
Lorelle22. Aug 2017West Malling, UK
Enjoyed Most
The hotel itself and the beautiful grounds!
Sarah21. Aug 2017Rugeley, UK
Enjoyed Most
Venue
Julie21. Aug 2017Wolverhampton, UK
Enjoyed Most
the overall experience was lovely. the hotel setting was very relaxing
Gwyndaf21. Aug 2017Cardiff, UK
Enjoyed Most
The wonderful environment, fabulous food and the spa
Other Comments
We had a fantastic room with two sofas and a double aspect over the estate. More of a royal suite really
Jacqueline16. Aug 2017Herne Bay, UK
Enjoyed Most
The food was great and the grounds they were well kept beautiful.
Other Comments
We had to ask for the prosecco that should have been in our room on arrival, the pillows were very hard to sleep on the mirror in the bathroom was not under the sink which was a little difficult when my husband was shaving, when we went to the spa we had a soiled towel. Our evening meal was lovely, and the staff were wonderful, breakfast was another good meal and plentiful.
14. Aug 2017Port Albert, UK
Enjoyed Most
The food and the staff
Other Comments
Some rooms require updating and are not of the same standard as others. Always check. For example Room 1 was beautiful and light and nicely decorated. Room 17 was dark, dingy and felt unclean (although the bathroom was brand new). In addition communication by telephone was extremely difficult.
Susan13. Aug 2017Preston, UK
Enjoyed Most
great ambiance
Moira13. Aug 2017Bookham, UK
Enjoyed Most
Grounds and main building lovely. Staff very polite and helpful and food very good
Other Comments
Room was very tired (in the barn). Better attention needed to cleaning and carpets need replacing or at the least, cleaning!
12. Aug 2017Chandlers Ford, UK
Enjoyed Most
The staff and food were very good
Other Comments
Our room in the Barn could have been cleaner. Skirting boards and radiator very dusty. Carpets dirty and should be cleaned or preferably changed.
12. Aug 2017Chandlers Ford, UK
Enjoyed Most
Lovely manor & grounds,and superb evening meal
Cliff12. Aug 2017Nottingham, UK
Other Comments
Travelzoo sent me an e-mail saying payment was already taken out and then the Hotel asked me for payment on arrival this caused a lot of annoyance to me and another couple arrivng with Travelzoo this should have been sorted out before by Travelzoo and the Hotel prior to arrival or you should not except bookings We stayed at a hotel the previous night booked through Travelzoo which was flawless this experience really put a downer on our short break
Chris12. Aug 2017Solihull, UK
Enjoyed Most
Really enjoyed the relaxing atmosphere and the fine dining. All of the staff I came into contact with provided me with friendly and professional service and I would certainly consider staying at the hotel again.
John11. Aug 2017Canterbury, UK
Enjoyed Most
Food was very good.
Staff were friendly
Other Comments
Staff didn't know details of our deal; no Prosecco in room;Shabby really needs refurbishing. Understaffed, reception had long queues; there was a wedding and bar staff were under pressure.
We were given a discount after complaining.
Vanessa11. Aug 2017Bracknell, UK
Enjoyed Most
all of it.
cecil & anne11. Aug 2017Gosport, UK
Other Comments
Some confusion about our restaurant booking and charging our room bill for a Spa service.
Jonathan11. Aug 2017Middle Village, NY, USA
Enjoyed Most
The gardens
Other Comments
Needs a bit more care and attention
Tim09. Aug 2017Horsham, UK
Enjoyed Most
Good ambience nice grounds and good room
Other Comments
Food a little disappointing
roger09. Aug 2017Cheshire , UK
Enjoyed Most
The quiet surroundings
Other Comments
The dining area needs a good dusting. Cobwebs on windows and curtains. There was a loud boiler like clunking in our room. No prosecco in the room. I had to ask twice then no glasses were brought either
Diane08. Aug 2017POOLE, UK
Enjoyed Most
Nice hotel good value for money,but not 4 star.
Friendly staff.
Other Comments
Stayed in stable block for one night. Loud banging from what sounded like plumbing at 6 in the morning
Alan08. Aug 2017Street, UK
Enjoyed Most
equally food ,staff & ambience
jacquie06. Aug 2017Ampthill, UK
Enjoyed Most
The old historic building
Other Comments
The included dinner - it should have been made clearer on the menus (or explained verbally) what the deal was. We were told any 3 courses - but were then given a supplements bill at the end because our choices totalled to more than the £30 each allowed. This was a shock to us as we had no idea that was the case.
evelyn06. Aug 2017Partington, UK
Enjoyed Most
Beautiful house grounds and room.
Paula05. Aug 2017Great Yarmouth, UK
Enjoyed Most
Breakfast service from staff and room.
Other Comments
The deal was advertised with set 3 course meal for two. This is a little misleading. We were given the full menu to choose from with varying prices. I asked the waitress if we can choose any starter mail and desert and was shown a line at the end of the menu stating 29.50 allowance per person given for inclusive meal deals. Although we choose the cheapest items we still had to pay a little extra. However if I hadn't made the enquiry I could have ended up paying much more.
Andreas05. Aug 2017Hemel Hempstead, UK
Enjoyed Most
All round nice stay
nicholas04. Aug 2017Benfleet, UK
Enjoyed Most
The gardens
Frans03. Aug 2017Tadley, UK
Other Comments
The only downside was that the kitchen were so slow with serving the evening meal. We were not in a rush but over 2 hours for the meal was a long time.
Rodney03. Aug 2017Bristol, UK
Enjoyed Most
A great location and setting.
Other Comments
Friendly staff at reception and dinner
Adrian01. Aug 2017BirminghamBirmingham, UK
Enjoyed Most
Spa centre
Other Comments
Good food.comfortable.
Joy01. Aug 2017Newmarket, UK
Enjoyed Most
All was good, lovely surrounding area. Staff helpful, and friendly.
alice29. Jul 2017Darby, UK
Enjoyed Most
The quality of the room and service from all the staff
Other Comments
It's a beautiful old Manor house with many original features and a lovely garden. The food was good too.
Sonia29. Jul 2017Bishop's Stortford, UK
Enjoyed Most
The food was amazing and the setting stunning
Denise28. Jul 2017Peterborough, UK
Enjoyed Most
Historic building in beautiful grounds. Friendly staff and good food. Clean, comfortable room.
Alan28. Jul 2017Southend-on-Sea, UK
Enjoyed Most
Everything the Manor itself the swimming pool, the grounds and the meal and breakfast. In fact we have booked again.
Other Comments
The Billesley Manor is a wonderful building in fabulous grounds with a very quaint old church in the grounds.
Deborah28. Jul 2017Hertfordshire, UK
Enjoyed Most
Robes, spa& gym
Nicholas28. Jul 2017Egham, UK
Enjoyed Most
The room
Other Comments
Good staff
John28. Jul 2017Ashford middlesex, UK
Enjoyed Most
See above
Other Comments
The room was not not a 4star experience more like a 2 star. The main hotel was really really good and the food and staff were excellent. It was just the ROOM. I would go back if they sorted the rooms out
