Central Business District

InterContinental New Orleans

Travelzoo Staff

Why We Love It

  • Great location near Lafayette Square in the Central Business District
  • Has an outdoor rooftop pool with bar and restaurant service on the 15th floor
  • Also walkable to the outlet shops at the Riverwalk Marketplace and the Harrah's Casino

"Contemporary luxury in a prime location" -- Gayot
93%
Enjoyed This
(155 Member Ratings)
"Good location for our event and Goode breakfast. Nice updated king room comfortable bed"
Lynette
11. Sep 2018
Eunice, LA, USA

Map & Directions

The InterContinental New Orleans is approximately 30 minutes from Louis Armstrong New Orleans International Airport.

Rooms & Rates

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Overview

Location is king at the InterContinental New Orleans. Travelers and business types prefer this hotel for its Central Business District address that's still a short walk to the French Quarter. It earns top ratings from all guests, having recently been named to the list of Best Hotels in New Orleans by readers of Conde Nast Traveler.

Rooms are spacious and feature 42-inch flat-panel TVs, Keurig coffee makers, rainfall showerheads and complimentary Wi-Fi throughout; guests can also arrange for turndown service in the evenings. The hotel also has an outdoor rooftop pool on the 15th floor (one of the best in the city according to Oyster.com) as well as a fitness center; guests can also arrange for private car service or even babysitting. 

The hotel's main restaurant, Trenasse, features Gulf Coast cuisine with plenty of fresh seafood and steaks; the Times-Picayune says the restaurant "dishes up comfort with confidence." The St. Charles streetcar runs right in front of the hotel. The French Quarter's jazz clubs, restaurants and bars are a couple of blocks west; you can walk over to Bourbon Street in less than 10 minutes. 

From the press:
  • "Luxurious but not extravagant" -- Zagat
  • One of the Best Luxury Hotels in New Orleans -- Oyster.com

Amenities

General

  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Gym / fitness center
  • Outdoor pool
  • Restaurant
  • Pet-friendly
  • Extra beds (fees apply)
  • 100% smoke-free

Services

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Concierge service
  • Laundry / dry cleaning
  • Business center
  • ATM

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Mini bar
  • Outdoor space for some rooms
  • Safe
  • Sitting area
  • Flatscreen TV

Internet

  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas

Bathroom

  • Bathrobes and slippers
  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower

Parking

  • Off-street parking (fees apply)
  • Public car park (fees apply)
  • Valet service (fees apply)

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • ADA compliant rooms
  • Roll-in shower
  • Wheelchair accessible

Policies

Check-in: Standard Time is 4pm.

Minimum age required to check-in: 21.

Checkout: Standard Time is 12pm.

Children and additional guests: Children 17 or under stay free of charge when using existing bedding.
Cot available upon request: free of charge.

Extra beds are available in Superior Rooms only for one adult, on request: $40 (subject to tax) per night. Charges will be added to your bill at the hotel.

Extra person charge is $30 (subject to tax), per person, per night.

Pets: Pets are allowed on request, and will be charged a $150 (subject to tax) non-refundable cleaning fee. Charges will be added to your bill at the hotel.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: The hotel offers Valet Parking for $45.00 (subject to tax), per day for standard size vehicles and $52.00 (subject to tax) per day for oversize vehicles. Charges will be applied to your bill at the hotel. This rate is subject to change without notice and at the discretion of the property.

Public Parking (next door and within walking distance) is available from $23 - $55 (subject to tax) daily. These lots are not part of the hotel.

Have a Question? Contact Travelzoo.

Customer Service available Mon-Fri, 8am-6pm

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. All prices stated have been verified at the time of publication and may vary at the discretion of the hotel.

93%
Enjoyed This
(155 Member Ratings)
Ratings & reviews reflect verified member feedback for InterContinental New Orleans over the past 15 months.
4.6 Ambiance
4.7 Location
4.5 Rooms
4.6 Quality of Service
4.6 Value for the Money
Show Reviews
Enjoyed Most
Good location for our event and Goode breakfast. Nice updated king room comfortable bed
Lynette 11. Sep 2018 Eunice, LA, USA
Enjoyed Most
a large room
philip 11. Sep 2018 naperville, IL, USA
Enjoyed Most
location
Allen 10. Sep 2018 CharlestonCharleston, IL, USA
Enjoyed Most
Great rooms, comfortable beds, and a quiet setting near the French Quarter.
Runnells 10. Sep 2018 Houston, TX, USA
Enjoyed Most
The room was great for a couple.
Other Comments
The shower head attachment did not work, however the shower was clean. The A/C worked wonderfully and the bed was comfortable. Wish it was a few blocks closer, and the valet wasn't so unreasonable.
Jackson 04. Sep 2018 Mesquite, TX, USA
Enjoyed Most
Staff was very courteous. Close to French Quarter
Other Comments
The a/c never cooled down. We reported at check out and were given a discount on our stay.
David 03. Sep 2018 Petal, MS, USA
Enjoyed Most
Room service staff was great. I ordered breakfast and the coffee was cold. They actually called a few minutes after deliver to see if my breakfast was ok. I told them about the cold coffee and they ran up a fresh pot with hot coffee in it.
Other Comments
I requested a bathtub in my room (health reasons).. didn't get one. Arrived at about 1am tired and sweaty from watching my son's game (Tulane) and valet was nowhere to be found. Valet is required at this hotel for parking so one would expect the attendants to be present. I waited and waited. And waited. Finally I left my vehicle and went looking for someone to park my car (he was inside just hanging out). I got to my room.. exhausted and ready for a bath. No bath. So great, I'll take a shower. The shower was BROKEN. The water would only come out of a small strange handheld wand affixed halfway down the shower. I call the front desk, who calls engineering, who says they're "not sure what I'm trying to achieve". WELL... I'm trying to achieve WATER hitting my body so I can SHOWER. They offer a room change but by now it's 2am and I'm already undressed and exhausted so I splashed water the best I could to get marginally clean (not able to wash hair) and went to bed. I told them about my experience when checking out.. one would think me being a first time guest and an IHG Rewards member they might invite me back to give them another chance. What I got instead.. but did not discover until I had driven 4 hours back home.. was a BILL for my stay. That's right. They CHARGED me for the hotel and taxes even though I prepaid for the stay via Travelzoo. So now I have to call and try to unravel all of that. I usually stay at the Windsor Court.. I was looking for another option for my frequent trips to New Orleans. Safe to say this won't be it.
Kerry 01. Sep 2018 Lake CharlesLake Charles, LA, USA
Enjoyed Most
Price, location
Shawn 29. Aug 2018 Lafayette, LA, USA
Other Comments
Old, worn. Not at all Intercontinental quality - I’ve enjoyed their other hotels and been impressed. This one is just worn out.
Tim 20. Aug 2018 Houston, TX, USA
Enjoyed Most
Room was nice
Other Comments
The staff didn't know anything you ask ! And they sent me to the wrong parking garage twice, after telling me there's only one garage . There two attached to the motel. I walked twenty seven floors in the garage looking for my car. Staff found it quite entertaining that I couldn't find my car. After three times in garage I went out on my own and found the other garage on the other side of the motel. Found my car in less than ten minutes. By now I am exausted and I pulled muscle in legs. Absolutely no excuse for not helping customer who pays there salary. Will never return ! Also we drink a lot of coffee . Ask twice a day for coffee for kuric ,they would only give two cups at a time. No store nearby to purchase my own. Never will I return !
Glen 18. Aug 2018 DeLand, FL, USA

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