Central Business District

InterContinental New Orleans

Travelzoo Staff

Why We Love It

  • Front-row seat for annual Mardi Gras parade and a 10-minute walk to Bourbon Street
  • A multimillion-dollar renovation in 2014 updated all of the rooms
  • Has an outdoor rooftop pool with bar and restaurant service on the 15th floor
  • Also walkable to the outlet shops at the Riverwalk Marketplace

One of the "best luxury hotels in New Orleans" -- Oyster.com
97%
Enjoyed This
(145 Member Ratings)
"The staff here are the most personable I have encountered in a long time. They asked what brought us to New Orleans and I told them that it was my step-mom's birthday and when we got back from dinner they had set up a bottle of wine, wine glasses, fruit, a cookie and a card with personal messages and signatures from the staff!"
Lorrie
21. Aug 2017
Round Rock, TX, USA

Map & Directions

The InterContinental New Orleans is approximately 30 minutes from Louis Armstrong New Orleans International Airport. Airport shuttle service is approximately $20 per person, and tickets can be purchased at the airport.

Rooms & Rates

Check Rates

Overview

Location is king at the InterContinental New Orleans. Travelers, conventiongoers and businesspeople alike prefer the InterContinental for its Central Business District address that's still a short walk to the French Quarter. The hotel’s St. Charles Street location is right on the main route of the city’s Mardi Gras parade, one of the biggest and most popular celebrations in the Big Easy. 

The hotel itself is spacious and up to date after a $26 million renovation of the property in 2014. The new decor is a mashup of Old World infused with modern-day tastes, where dark woods and richly patterned carpeting mesh with contemporary-style chairs and desks. Rooms also feature 42" flat-panel TVs, Keurig coffee makers, rainfall showerheads in the bathroom and complimentary Wi-Fi throughout. Mardi Gras festivalgoers should know that many Balcony rooms have front-row parade viewing in February.

The hotel also has an outdoor rooftop pool on the 15th floor (one of the best in New Orleans, per Oyster.com) as well as a fitness center; guests can also arrange for private car service or even babysitting. The hotel's main restaurant, Trenasse, features Gulf Coast cuisine with plenty of fresh seafood and steaks; the Times-Picayune says the restaurant "dishes up comfort with confidence." For some more casual local flavor, try a wood-fired pizza or shrimp and grits at Pete’s Pub, which also serves a breakfast buffet with made-to-order omelets. 

Other major city attractions are also within a few minutes' walk from this hotel, and the St. Charles streetcar runs right in front of the hotel. The French Quarter's jazz clubs, restaurants and bars are a couple of blocks west; you can walk over to Bourbon Street in less than 10 minutes. 

From the press:
  • “Contemporary luxury in a prime location” -- Gayot
  • "Luxurious but not extravagant" -- Zagat

Amenities

General

  • Infant cots / cribs
  • Bar
  • Newspaper / magazines
  • Gym / fitness center
  • Outdoor pool
  • Restaurant
  • Pet-friendly
  • Extra beds (fees apply)
  • 100% smoke-free

Services

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • Concierge service
  • Laundry / dry cleaning
  • Business center
  • ATM

Room amenities

  • Air-conditioning
  • Central heating
  • Coffee / tea-making facilities
  • Iron and ironing board
  • Mini bar
  • Outdoor space for some rooms
  • Safe
  • Sitting area
  • Flatscreen TV

Internet

  • Complimentary Wi-Fi in guest rooms
  • Complimentary Wi-Fi in public areas

Bathroom

  • Bathrobes and slippers
  • Hair-dryer
  • Luxury toiletries
  • Bathtub or shower

Parking

  • Off-street parking (fees apply)
  • Public car park (fees apply)
  • Valet service (fees apply)

Accessibility

  • Accessible bathroom in some rooms
  • Accessible meeting room
  • Accessible parking
  • Accessible path of travel
  • Accessible pool area
  • Accessible restaurant
  • ADA compliant rooms
  • Roll-in shower
  • Wheelchair accessible

Please note: Some amenities and services may not be available in all rooms or may incur an additional charge. Please check with the hotel.

Policies

Check-in: Standard Time is 4pm.

Minimum age required to check-in: 21.

Checkout: Standard Time is 12pm.

Children and additional guests: Children up to age 17 stay free of charge when sharing parents’ room and using existing bedding. Cribs available on request (and based on availability), free of charge for one child up to age 2. Extra beds are available in Superior Rooms only for one adult, on request: $40 (subject to tax) per night. Charges will be applied by hotel.

Pets: Pets are allowed on request, and will be charged a $150 (subject to tax) non-refundable cleaning fee. Charges will be applied by hotel.

Cancellation: Cancellation policy & booking conditions vary by 'rate plan'. These will be displayed on the payment page after you have searched for your dates and selected a rate.

Additional details: A Valet Parking Fee of $42.00 (subject to tax), per car, per night applies and will be added to your bill at the hotel. This rate is subject to change without notice and at the discretion of the property.

Public Parking (next door and within walking distance) is available from $23 - $55 (subject to tax) daily. These lots are not part of the hotel.

Have a Question? Contact Travelzoo.

Customer Service available 24 hours

Rates may vary by date, are subject to availability and are not guaranteed until your purchase is complete.

97%
Enjoyed This
(145 Member Ratings)
Ratings & reviews reflect verified member feedback for InterContinental New Orleans over the past 15 months.
4.6 Ambiance
4.7 Location
4.6 Rooms
4.6 Quality of Service
4.7 Value for the Money
Show Reviews
Enjoyed Most
It looked amazing! Was looking forward to staying there, but 'Idram' in booking/billing/rooms certainly ruined this experience for me!
Other Comments
Billing/Booking- was scheduled to visit this location during Hurricane Harvey, hitting just 400 miles nearby. Flights were canceled, yet the location still chose to bill. Serious issues with this location WILL follow.
jordan 01. Sep 2017 Marlborough, CT, USA
Enjoyed Most
The staff here are the most personable I have encountered in a long time. They asked what brought us to New Orleans and I told them that it was my step-mom's birthday and when we got back from dinner they had set up a bottle of wine, wine glasses, fruit, a cookie and a card with personal messages and signatures from the staff!
Other Comments
I have stayed in many different hotels over the years and the staff went above and beyond and were seemed genuinely interested in getting to know their guests. Kudos to the management for whatever they are doing to create such a personal environment:)
Lorrie 21. Aug 2017 Round Rock, TX, USA
Enjoyed Most
Location is great for access to downtown, river, arts district. Room size and view were excellent. Meals were delicious, once the bugs were worked out
Other Comments
rooms show excessive wear and tear. with worn rugs, noisy air conditioning. Had 2 separate issues in the restaurants, one with incorrect meal and the other with dirty utensils. these were rectified by the staff, but shouldn't have happened in the first place
theodore 08. Aug 2017 Midland, GA, USA
Enjoyed Most
everything was great
Clinton 04. Aug 2017 Trussville, AL, USA
Enjoyed Most
everything was great
Clinton 04. Aug 2017 Trussville, AL, USA
Enjoyed Most
everything was great
Clinton 04. Aug 2017 Trussville, AL, USA
Enjoyed Most
The hotel was really centrally located, making it easy to get to everything, and it was on the trolley line which was so convenient. Plus, the concierge Roy was fantastic and really helpful.
Jamie 02. Aug 2017 Port Washington, NY, USA
Enjoyed Most
Good experience! Nice rooms
Other Comments
My room smelled like food all weekend but otherwise was comfortable
Tish 31. Jul 2017 Hendersonville, TN, USA
Enjoyed Most
Proximity to restaurants. Available street parking. Value of the deal.
Other Comments
Pillows were very uncomfortable- no fluff in them.
Doris 22. Jul 2017 North Bethesda, MD, USA
Enjoyed Most
It's in a great location...and the staff was phenomenal .. The hotel is beautifully decorated.. rooms had plenty of space!
Brandi 16. Jul 2017 Port Arthur, TX, USA

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